2,792 Lead Field Service Engineer Robotics jobs in Kenya
Lead Field Service Engineer - Robotics
Posted 22 days ago
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Job Description
Our client, a global leader in industrial automation and robotics, is seeking an experienced and highly motivated Lead Field Service Engineer to join their expanding remote technical support team. This role offers the unique opportunity to provide expert-level support for complex robotic systems from a remote location, minimizing travel while maximizing impact. You will be responsible for troubleshooting, diagnosing, and resolving technical issues for our clients' robotic installations, ensuring maximum uptime and operational efficiency. This includes providing remote assistance, guiding on-site technicians, developing preventative maintenance strategies, and conducting remote diagnostics. You will also contribute to the creation and refinement of technical documentation, training materials, and best practice guides for field service operations. The ideal candidate will possess a deep understanding of industrial robotics, automation systems, mechanical and electrical troubleshooting, and control systems. Experience with PLC programming, motion control, and various robotic platforms is highly desirable. A Bachelor's degree in Mechanical Engineering, Electrical Engineering, Robotics, or a related technical field, along with at least 7 years of hands-on experience in field service or technical support of industrial equipment, is required. Strong analytical and problem-solving skills, coupled with exceptional communication and interpersonal abilities, are essential for effectively interacting with clients and internal teams in a remote setting. You should be proficient in using remote diagnostic tools and have a proven ability to guide others through complex technical procedures. This is a critical role that demands both technical expertise and excellent remote collaboration skills. Our client is committed to investing in advanced technologies and supporting their customers globally, offering a dynamic and rewarding remote work environment for top talent.
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Senior Lead Field Service Engineer - Robotics
Posted 22 days ago
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Job Description
Our client is seeking a highly skilled and experienced Senior Lead Field Service Engineer specializing in industrial robotics to join their fully remote team. This crucial role involves providing expert remote technical support, troubleshooting, and maintenance for a range of robotic systems and automated machinery. You will be the go-to expert for diagnosing complex technical issues, guiding on-site technicians, and developing innovative solutions to minimize downtime and optimize performance. The ideal candidate possesses a deep understanding of robotics, automation, electrical and mechanical systems, and has a proven ability to provide exceptional remote customer support.
Responsibilities:
Qualifications:
Responsibilities:
- Provide advanced remote technical support and troubleshooting for robotic systems and automated manufacturing equipment.
- Diagnose complex hardware, software, and integration issues, offering precise solutions.
- Guide and mentor junior field service engineers and on-site technicians through complex repairs and maintenance procedures via remote channels.
- Develop and document detailed troubleshooting guides, best practices, and maintenance protocols for robotic systems.
- Analyze performance data from remote monitoring tools to identify potential issues and proactively recommend preventative maintenance.
- Conduct remote system audits and performance assessments to ensure optimal operation.
- Collaborate with engineering and product development teams to provide feedback on product design and reliability based on field experience.
- Manage spare parts inventory and recommend necessary replacements or upgrades remotely.
- Ensure high levels of customer satisfaction through timely and effective remote technical assistance.
- Stay current with advancements in robotics, automation technologies, and diagnostic tools.
- Lead remote training sessions for customers and internal teams on system operation and maintenance.
Qualifications:
- Bachelor's degree in Electrical Engineering, Mechanical Engineering, Robotics Engineering, or a related technical field.
- Minimum of 7 years of experience in field service, technical support, or maintenance of industrial robotics and automation systems.
- Extensive knowledge of robotic systems (e.g., FANUC, ABB, KUKA), PLCs, HMI, and industrial networking.
- Proven experience with remote diagnostic tools, remote access software, and video conferencing for technical support.
- Strong understanding of electrical schematics, mechanical drawings, and control systems.
- Excellent problem-solving and analytical skills, with the ability to think critically under pressure.
- Outstanding communication and interpersonal skills, with the ability to explain technical concepts clearly to both technical and non-technical audiences.
- Ability to work independently and manage time effectively in a fully remote environment.
- Experience in leading or mentoring technical teams is highly desirable.
- Familiarity with preventative maintenance strategies and predictive analytics.
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Remote Lead Field Service Engineer - Robotics
Posted 22 days ago
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Job Description
Our client is seeking an experienced and highly skilled Lead Field Service Engineer specializing in Robotics to join their pioneering remote service team. This is a fully remote position, enabling you to provide critical technical support and expertise from your home office. You will be responsible for leading and executing complex installations, maintenance, troubleshooting, and repair of advanced robotic systems used in industrial and commercial applications. This role demands exceptional technical acumen, strong leadership capabilities, and a proactive approach to ensuring optimal performance and uptime of client equipment. You will serve as the primary technical escalation point for challenging issues, guiding and mentoring junior engineers and on-site technicians through intricate diagnostic procedures. The ideal candidate will possess a deep understanding of robotic control systems, automation software, industrial networking, and electromechanical components. Your ability to diagnose problems remotely, interpret diagnostic data, and provide clear, actionable instructions is paramount. You will collaborate closely with engineering, product development, and customer success teams to share insights and drive continuous improvement. This position requires excellent communication skills, a rigorous problem-solving methodology, and the ability to remain calm and effective under pressure. We are looking for individuals who are passionate about robotics and automation, are self-motivated, and thrive in a remote-first work environment. This is an exciting opportunity to leverage your expertise in a challenging and rewarding role, contributing to the success of cutting-edge robotic solutions. You will be instrumental in ensuring seamless operations for our clients, utilizing state-of-the-art remote monitoring and diagnostic tools. Embrace the future of field service with this advanced remote engineering opportunity.
Responsibilities:
Responsibilities:
- Lead and perform remote troubleshooting, diagnosis, and repair of complex robotic systems.
- Provide expert technical guidance and mentorship to field service engineers and clients.
- Develop and implement preventative maintenance strategies for robotic equipment.
- Analyze system performance data to identify potential issues and optimize operations.
- Oversee remote installations and configurations of new robotic systems.
- Document technical procedures, service reports, and knowledge base articles.
- Collaborate with engineering teams to resolve complex hardware and software issues.
- Manage service requests and ensure timely resolution to minimize client downtime.
- Stay abreast of advancements in robotics, automation, and remote service technologies.
- Ensure adherence to safety protocols and quality standards in all service activities.
- Bachelor's degree in Electrical Engineering, Mechanical Engineering, Robotics, or a related field.
- Extensive experience in field service engineering with a focus on robotics and automation.
- Proven leadership experience in technical support or team management.
- In-depth knowledge of robotic control systems, PLC programming, and industrial networks.
- Proficiency with diagnostic tools, simulation software, and remote access technologies.
- Excellent problem-solving, analytical, and critical thinking skills.
- Strong verbal and written communication skills for effective remote collaboration.
- Ability to work independently and manage complex technical challenges from a remote location.
- Willingness to travel occasionally if required for critical on-site support (though role is primarily remote).
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Remote Lead Field Service Engineer - Robotics & Automation
Posted 16 days ago
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Job Description
Our client, a leader in industrial automation and robotics solutions, is seeking a highly experienced and dedicated Lead Field Service Engineer to join their fully remote technical support division. This critical role involves providing expert remote assistance, troubleshooting, and support for complex robotic systems and automated machinery deployed at client sites across various industries. You will be the primary point of contact for advanced technical issues, guiding on-site technicians and clients through diagnostic procedures, repairs, and system optimizations. The ideal candidate possesses a profound understanding of electro-mechanical systems, PLC programming, industrial networking, and possesses exceptional problem-solving capabilities under pressure. This is a remote-first role, demanding self-discipline, excellent communication, and the ability to work effectively without direct supervision.
Responsibilities:
Responsibilities:
- Provide expert-level remote technical support for robotic and automation systems.
- Diagnose and troubleshoot complex hardware, software, and network issues using remote diagnostic tools.
- Guide on-site personnel (client technicians, junior engineers) through repair and maintenance procedures via video calls and detailed documentation.
- Develop and maintain comprehensive technical documentation, including troubleshooting guides, FAQs, and repair manuals.
- Analyze system performance data to identify potential issues and recommend preventative maintenance strategies.
- Collaborate with the engineering and product development teams to report bugs and suggest product improvements based on field feedback.
- Manage and prioritize incoming support requests, ensuring timely resolution of critical issues.
- Conduct remote training sessions for client personnel on system operation and basic maintenance.
- Contribute to the continuous improvement of remote support processes and tools.
- Ensure client satisfaction through prompt, effective, and professional technical assistance.
- Bachelor's degree in Electrical Engineering, Mechanical Engineering, Robotics, or a related field.
- Minimum of 7 years of experience in field service, maintenance, or support of industrial automation systems, robotics, or complex machinery.
- In-depth knowledge of PLC programming (e.g., Siemens, Allen-Bradley), HMI systems, and industrial communication protocols (e.g., Profibus, Ethernet/IP).
- Proficiency in diagnosing and troubleshooting electro-mechanical components, servo drives, sensors, and vision systems.
- Strong understanding of network infrastructure and cybersecurity principles in industrial environments.
- Excellent remote troubleshooting and problem-solving skills, with the ability to think critically and systematically.
- Superior communication and interpersonal skills, with the ability to clearly explain complex technical concepts to diverse audiences.
- Experience with remote access tools and virtual collaboration platforms is essential.
- Proven ability to work independently and manage time effectively in a remote setting.
- Willingness to travel occasionally for critical on-site interventions if absolutely necessary (though the role is primarily remote).
- Professional certifications in relevant automation or robotics platforms are a significant advantage.
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Lead Field Service Technician - Robotics
Posted 14 days ago
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Job Description
Our client, a leader in advanced industrial automation and robotics solutions, is seeking a highly skilled **Lead Field Service Technician - Robotics** to join their innovative team. This is a fully remote position, offering the flexibility to provide expert technical support and on-site interventions for clients across various locations, managed entirely from your home base. You will be responsible for the installation, maintenance, troubleshooting, and repair of complex robotic systems and automated machinery. This role requires a deep understanding of mechanical, electrical, and software components of industrial robots and automation equipment. Key responsibilities include diagnosing and resolving technical issues, performing routine preventive maintenance, and conducting system upgrades and modifications. You will lead diagnostic efforts, train junior technicians, and collaborate with engineering teams to provide feedback for product improvement. Developing and documenting technical procedures, maintaining detailed service records, and ensuring client satisfaction through prompt and effective support are crucial aspects of this position. The ideal candidate will possess an Associate's or Bachelor's degree in Robotics, Electrical Engineering, Mechanical Engineering, or a related technical field, coupled with a minimum of 5-7 years of hands-on experience in industrial automation and robotics service. Proven expertise in troubleshooting complex electromechanical systems, proficiency with diagnostic tools and software, and a strong understanding of programming industrial robots (e.g., FANUC, ABB, KUKA) are essential. Excellent problem-solving abilities, attention to detail, and strong communication skills are required to effectively interact with clients and internal teams. As this role is fully remote, exceptional self-motivation, time management, and the ability to coordinate support activities and manage travel logistics efficiently are paramount. Our client is committed to providing state-of-the-art automation solutions and offers a dynamic work environment with opportunities for continuous learning and professional growth in the cutting-edge field of robotics.
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Lead Remote Field Service Engineer - Robotics
Posted 20 days ago
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Job Description
Our client is seeking a highly experienced and technically adept Lead Remote Field Service Engineer specializing in robotics and automation systems. This is a fully remote position, with primary operational focus on the **Eldoret, Uasin Gishu, KE** region, though you will be providing remote support globally. You will be responsible for the remote diagnosis, troubleshooting, and resolution of complex technical issues with advanced robotic equipment. This includes monitoring system performance, performing remote diagnostics, guiding on-site technicians through repair procedures, and developing preventative maintenance strategies. The ideal candidate will possess an extensive background in industrial robotics, automation, mechatronics, and control systems. You should be proficient in diagnosing hardware and software issues, interpreting technical schematics, and utilizing remote diagnostic tools and platforms. Strong understanding of PLC programming, industrial networks, and data acquisition systems is crucial. Excellent communication and training skills are required, as you will be remotely instructing and advising on-site personnel. A Bachelor's or Master's degree in Mechanical Engineering, Electrical Engineering, Mechatronics, or a related field is preferred. Significant hands-on experience with leading robotic brands (e.g., FANUC, KUKA, ABB) is a must. This role demands a proactive, analytical individual who can thrive in a fast-paced, problem-solving environment. You will be expected to contribute to the continuous improvement of our remote support services and develop innovative solutions to minimize downtime. The ability to manage multiple complex issues simultaneously and prioritize effectively is essential. This is an exciting opportunity to leverage your expertise in a leading-edge field, working remotely to ensure the optimal performance of sophisticated automated systems. Your remote guidance will be critical to operational continuity for our clients. Joining our team means contributing to advancements in industrial automation and maintaining high standards of service.
Responsibilities:
Qualifications:
Responsibilities:
- Provide expert remote technical support for robotic and automation systems.
- Diagnose and troubleshoot complex hardware and software issues remotely.
- Guide on-site field technicians through repair and maintenance procedures.
- Monitor system performance and implement proactive maintenance strategies.
- Develop and refine remote diagnostic tools and protocols.
- Interpret technical documentation, schematics, and blueprints.
- Collaborate with engineering and product development teams on issue resolution and system enhancements.
- Create technical documentation and training materials for remote support.
- Manage service request queues and ensure timely resolution of critical issues.
- Contribute to the continuous improvement of field service operations.
Qualifications:
- Bachelor's or Master's degree in Engineering (Mechanical, Electrical, Mechatronics) or a related discipline.
- 7+ years of experience in field service engineering, with a focus on industrial robotics and automation.
- Proven expertise in troubleshooting and repairing complex robotic systems.
- Proficiency with various robotic platforms (e.g., FANUC, KUKA, ABB).
- Strong knowledge of control systems, PLCs, and industrial networking.
- Experience with remote diagnostic software and tools.
- Excellent problem-solving, analytical, and critical thinking skills.
- Superior communication, interpersonal, and instructional abilities for remote guidance.
- Ability to work independently and manage multiple priorities in a remote setting.
- Willingness to travel occasionally for critical on-site support or training if absolutely necessary (though primary role is remote).
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5
Remote Lead Field Service Technician - Robotics
Posted 22 days ago
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Job Description
Our client, a leader in advanced robotics and automation solutions, is seeking a highly skilled and experienced Lead Field Service Technician to join their remote team, supporting clients across various industries. This is a fully remote position, requiring extensive travel to customer sites as needed, but with primary operational management and support conducted remotely. You will be responsible for the installation, troubleshooting, maintenance, and repair of sophisticated robotic systems and automated equipment. This role demands a deep technical understanding of mechanical, electrical, and software components of industrial robots. You will guide junior technicians, conduct on-site training, and ensure that all service operations meet the highest standards of safety and efficiency. Developing and implementing preventive maintenance programs will be crucial. The ideal candidate will have a proven ability to diagnose complex technical issues, often under pressure, and provide timely and effective solutions. Strong communication skills are essential for liaising with clients, engineering teams, and support staff. A proactive approach to problem-solving and a commitment to continuous learning in the rapidly evolving field of robotics are highly valued. This is an exciting opportunity to work with cutting-edge technology and contribute to the operational success of our global clientele.
Responsibilities:
Responsibilities:
- Perform complex installations, maintenance, and repair of robotic systems and automated machinery.
- Diagnose and troubleshoot mechanical, electrical, and software issues on-site and remotely.
- Provide technical leadership and mentorship to junior field service technicians.
- Develop and implement preventive maintenance schedules and procedures.
- Conduct on-site client training on equipment operation and maintenance.
- Collaborate with engineering and R&D teams to resolve technical challenges.
- Manage service requests and ensure timely resolution of client issues.
- Maintain detailed service records and documentation.
- Ensure compliance with safety regulations and company policies.
- Travel extensively to client locations as required for service and support.
- Associate's or Bachelor's degree in Electrical Engineering, Mechanical Engineering, Robotics, or a related technical field.
- Minimum of 7+ years of experience in field service, with a focus on industrial automation and robotics.
- Expertise in diagnosing and repairing complex electromechanical systems.
- Strong understanding of control systems, PLC programming, and industrial networking.
- Proven ability to lead technical teams and provide effective guidance.
- Excellent troubleshooting and problem-solving skills.
- Strong communication and customer service skills.
- Ability to work independently and manage travel effectively.
- Proficiency with diagnostic tools and relevant software.
- Experience with robotic programming languages is a plus.
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Lead Field Service Technician - Robotics (Remote)
Posted 20 days ago
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Job Description
Our client is looking for a highly skilled and experienced Lead Field Service Technician specializing in Robotics to join their innovative team. This role is fully remote, offering the flexibility to work from anywhere. You will be responsible for providing expert remote technical support, troubleshooting, and maintenance for robotic systems and automated machinery deployed at client sites worldwide. Your duties will include diagnosing complex mechanical, electrical, and software issues using remote diagnostic tools and remote access technologies. You will guide on-site personnel through repair procedures, perform preventative maintenance, and manage spare parts inventory. Developing and delivering remote training programs for client technicians will also be a key responsibility. This position requires a deep understanding of robotics, automation, industrial control systems, and PLC programming. Experience with various robotic platforms (e.g., KUKA, ABB, Fanuc) and common industrial communication protocols is highly desirable. You must possess exceptional problem-solving abilities, strong mechanical and electrical aptitude, and the capacity to interpret technical diagrams and schematics. Excellent communication skills are essential for providing clear and concise instructions to on-site teams and for documenting troubleshooting steps and resolutions. A proven track record of successfully resolving complex technical issues in a remote capacity is required. The ideal candidate will have a technical degree or certification in a relevant field (e.g., Mechatronics, Electrical Engineering Technology) and several years of hands-on experience in robotics or industrial automation maintenance. This is a fantastic opportunity for a seasoned technician eager to leverage their expertise in a remote setting, contributing to the seamless operation of advanced robotic systems for a leading company.
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Lead Field Service Engineer - Advanced Robotics
Posted 22 days ago
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Job Description
Our client is seeking a highly skilled and experienced Lead Field Service Engineer to manage and execute complex installation and maintenance operations for advanced robotics systems. This is a fully remote position, requiring extensive travel to client sites across the region while managing all administrative and technical aspects from a home office. You will be responsible for the end-to-end deployment, troubleshooting, and preventative maintenance of sophisticated robotic equipment, ensuring optimal performance and minimal downtime for our clients. The role demands a deep understanding of mechanical, electrical, and software systems, with a strong emphasis on problem-solving and diagnostic capabilities. You will lead a team of field technicians, providing technical guidance, training, and support to ensure adherence to safety protocols and quality standards. Responsibilities include developing and implementing maintenance schedules, conducting root cause analysis for recurring issues, and recommending system upgrades or modifications. You will also be instrumental in managing spare parts inventory, ensuring timely availability of critical components. Exceptional customer service skills are essential, as you will be the primary technical point of contact for clients, building trust and ensuring their satisfaction. A strong ability to document technical procedures, generate detailed service reports, and communicate complex information clearly to both technical and non-technical stakeholders is crucial. This role requires a proactive approach to identifying potential issues before they impact operations. You must be adept at working independently, managing your time effectively, and prioritizing tasks in a fast-paced environment. Prior experience with industrial automation, CNC machinery, or complex electromechanical systems is highly desirable. The ability to read and interpret blueprints, schematics, and technical manuals is mandatory. This position offers the unique opportunity to work remotely while serving a diverse client base, including those in **Nyeri, Nyeri, KE**, and surrounding areas, contributing to the seamless operation of cutting-edge technology.
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Remote Lead Field Service Engineer - Advanced Robotics
Posted today
Job Viewed
Job Description
Our client is a global leader in advanced robotics and automation solutions, seeking a highly skilled and experienced Lead Field Service Engineer to join their remote team. This position offers the unique opportunity to provide expert technical support and maintenance for complex robotic systems deployed worldwide, all from a remote location. You will be the go-to expert for troubleshooting, diagnostics, and repairs, ensuring optimal performance and uptime for our client's cutting-edge robotic installations. The role demands a proactive approach, exceptional problem-solving skills, and the ability to guide and mentor junior technicians. You will play a crucial role in maintaining the highest standards of service excellence.
Key Responsibilities:
Required Qualifications:
This remote position offers a competitive remuneration package, flexibility, and the chance to be at the forefront of industrial automation. If you are a seasoned professional passionate about robotics and remote support, we invite you to apply. Our client's services are critical to various industries, supporting operational continuity for businesses, including those that may have a presence or need for advanced maintenance support near Naivasha, Nakuru, KE .
Key Responsibilities:
- Provide remote expert-level technical support and troubleshooting for advanced robotic systems.
- Develop and implement innovative solutions to complex hardware and software issues.
- Conduct root cause analysis for equipment failures and implement corrective actions.
- Create and update technical documentation, including repair manuals and diagnostic guides.
- Train and mentor field service technicians on best practices and advanced troubleshooting techniques.
- Collaborate with engineering and product development teams to provide feedback for product improvement.
- Manage spare parts inventory and coordinate timely delivery for critical repairs.
- Ensure adherence to safety protocols and quality standards in all service activities.
- Develop remote diagnostic tools and methodologies to enhance service efficiency.
- Respond to critical service escalations and ensure rapid resolution.
Required Qualifications:
- Associate's or Bachelor's degree in Electrical Engineering, Mechanical Engineering, Mechatronics, or a related field.
- Minimum of 7 years of experience in field service, maintenance, or repair of complex automated systems, robotics, or industrial machinery.
- Strong expertise in diagnosing and repairing electromechanical systems, PLCs, HMI, and robotic control systems.
- Proficiency in reading and interpreting technical schematics and blueprints.
- Excellent problem-solving, analytical, and diagnostic skills.
- Proven ability to work independently and manage time effectively in a remote environment.
- Strong communication and interpersonal skills, with the ability to explain technical issues clearly.
- Experience with remote diagnostic tools and remote access technologies.
- Willingness to travel occasionally for critical on-site support if absolutely necessary (though the role is primarily remote).
- Experience in a lead or supervisory role is highly advantageous.
This remote position offers a competitive remuneration package, flexibility, and the chance to be at the forefront of industrial automation. If you are a seasoned professional passionate about robotics and remote support, we invite you to apply. Our client's services are critical to various industries, supporting operational continuity for businesses, including those that may have a presence or need for advanced maintenance support near Naivasha, Nakuru, KE .
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