719 Lead E Commerce Marketing Strategist jobs in Nairobi

• Develop and implement data-driven e-commerce growth strategies to increase sales and customer lifetime value.
• Manage and optimize paid advertising campaigns across platforms such as Google Ads, Facebook Ads, and Instagram Ads.
• Develop and execute SEO strategies to improve organic search rankings and drive traffic.
• Implement and manage email marketing campaigns, including segmentation, automation, and personalization.
• Drive conversion rate optimization (CRO) initiatives through A/B testing and user experience enhancements.
• Analyze website traffic and user behavior using tools like Google Analytics, Hotjar, and other relevant platforms.
• Identify and capitalize on new growth opportunities through market research and trend analysis.
• Collaborate with content creators, designers, and developers to create compelling marketing assets.
• Monitor key performance indicators (KPIs) and provide regular reports on campaign performance and ROI.
• Manage the e-commerce marketing budget effectively.
• Stay current with the latest digital marketing trends, tools, and best practices.
• Contribute to overall brand strategy and customer engagement initiatives.

• Bachelor's degree in Marketing, Business, or a related field; Master's degree preferred.
• Minimum of 5 years of experience in e-commerce marketing, with a strong focus on performance marketing and growth strategies.
• Proven track record of driving significant sales growth through digital channels.
• In-depth knowledge of SEO, SEM, social media marketing, email marketing, and affiliate marketing.
• Proficiency in e-commerce platforms (e.g., Shopify, WooCommerce) and analytics tools (e.g., Google Analytics).
• Experience with A/B testing and conversion rate optimization techniques.
• Strong analytical and problem-solving skills, with the ability to interpret complex data.
• Excellent communication and presentation skills.
• Ability to work independently and manage multiple projects in a remote setting.
• Creative mindset with a passion for delivering exceptional customer experiences.

Company Description

Reach Digital Marketing Solutions-Kenya is a modern digital marketing agency focused on helping customers create a strong online presence and adapt to the ever-evolving technological business environment. We specialize in tailoring digital strategies to meet unique client needs and promote growth in an increasingly digital world.

Role Description

This is a full-time hybrid role for the NGO Online Marketing Team. The role involves developing and executing online marketing strategies, managing social media platforms, and supporting sales and marketing efforts. The position is located in Nairobi County, Kenya, with some work-from-home flexibility.

Qualifications

• Proficiency in Online Marketing, Digital Marketing, and Social Media Marketing
• Experience in Marketing and Sales
• Strong communication and collaborative skills
• Ability to work both independently and as part of a team
• Familiarity with NGO sector is a plus

Role Overview

The Online Sales Associate is responsible for driving online sales of Sokoxtra's products/services by engaging with customers over digital channels, handling inquiries, managing orders, and ensuring a high level of customer satisfaction. This person works closely with marketing, logistics, and customer service teams to deliver on sales targets and build strong long-term relationships with customers.

Key Responsibilities

• Respond to online customer inquiries via email, live chat, social media, etc., in a timely, friendly and professional manner.
• Educate customers on product features, pricing, promotions, and policies.
• Assist customers through the buying process—guiding them from product selection through checkout and payment.
• Upsell/cross-sell complementary products or services.
• Monitor online orders, follow up on delivery and order issues, and coordinate with fulfillment/logistics to ensure smooth delivery.
• Track sales leads, follow up on abandoned carts, and help recover sales.
• Maintain accurate records of sales, customer contacts, and feedback; prepare periodic reports on sales performance, customer issues, and market insights.
• Stay up to date with Sokoxtra's product catalog, promotions, competitor offerings, industry trends.
• Provide excellent post-sales support including returns, exchanges, refunds, and customer satisfaction checks.

Required Skills & Qualifications

• Proven experience in online sales, e-commerce, or customer service roles.
• Strong communication skills (written & verbal).
• Good organizational skills, ability to multitask (e.g. managing multiple customer conversations, orders, etc.).
• Comfort with digital tools: email, chat, CRM or ticketing systems, social media messaging.
• Target-driven mindset with ability to meet or exceed sales KPIs.
• Problem-solving ability: handle customer complaints / logistical issues with composure.
• Basic knowledge of payment methods, shipping/delivery logistics.
• High school diploma required; tertiary education in business, marketing or related field is a plus.

Preferred

• Experience with eCommerce platforms (Shopify, WooCommerce, etc.).
• Familiarity with digital marketing / promotions.
• Experience with upselling / cross-selling.
• Multilingual (if customers speak different languages) or knowing local dialects.

Working Conditions

• This position may be remote or partly remote (depending on company policy), with occasional office visits or coordination.
• Hours may include evenings or weekends to cover peak customer demand.
• May involve performance-based incentives / commissions.

How to Apply via

Here is a suggested set of instructions & information to submit your application using their website:

1. Go to
   

• Develop and execute a comprehensive e-commerce strategy to maximize sales and profitability.
• Manage and optimize all online sales channels, including the company website, marketplaces, and social commerce platforms.
• Oversee the creation and implementation of digital marketing campaigns across social media, email, and paid advertising.
• Analyze website traffic, sales data, and customer behavior to identify growth opportunities and areas for improvement.
• Manage product listings, pricing, and promotions to ensure competitiveness and maximize conversion rates.
• Develop and implement strategies to enhance customer engagement and loyalty through social media and other digital touchpoints.
• Collaborate with marketing, content, and design teams to create compelling product descriptions, visuals, and marketing materials.
• Stay abreast of emerging e-commerce trends, technologies, and competitor activities.
• Manage the e-commerce budget and track ROI for all digital marketing initiatives.
• Effectively communicate strategies and results to senior leadership in a remote setting.

• Bachelor's degree in Marketing, Business, E-commerce, or a related field.
• Proven experience (5+ years) in e-commerce management, digital marketing, and social media strategy.
• Demonstrated success in driving online sales growth and managing e-commerce platforms (e.g., Shopify, Magento, WooCommerce).
• Expertise in social media marketing, SEO, SEM, email marketing, and analytics tools (e.g., Google Analytics).
• Strong understanding of customer acquisition and retention strategies in an online environment.
• Excellent analytical skills with the ability to translate data into actionable insights.
• Outstanding communication and collaboration skills, especially in a remote work context.
• Ability to manage multiple projects simultaneously and meet deadlines.
• Experience in the retail sector, particularly in the Mombasa, Mombasa, KE area or similar coastal regions, is an advantage.
• Creative thinker with a passion for e-commerce and digital innovation.

Job Title: Online Marketer / Social Media manager

Location: Nairobi, Kenya (Onsite)

Team: Marketing & Brand Communication

About Us

At Bobu Africa Lifestyle, we believe African creativity deserves a global spotlight and we're on the search for someone who knows how to make that spotlight shine. If you're that person who knows how to make content pop, turn followers into fans, and trends into traffic, we're talking to YOU.

Responsibilities

• Plan and manage daily content across Instagram, Facebook, LinkedIn, Rednote and more

• Execute marketing campaigns and product launches with strategy + flair

• Engage with followers, reply to comments & DMs.

• Work with designers and a team of creatives to bring campaigns to life

• Track performance using insights/analytics tools and suggest improvements

• Experiment with reels, trends, stories, giveaways, and influencer collaborations.

• Build and nurture an online community around culture, creativity, and good vibes.

Qualifications

• 1–3 years of experience in social media management or digital marketing

• Bachelor's Degree in Marketing, Communications or any related Field.

• Exceptional Photography, Videography and editing skills.

• You live on Social Media platforms but also think strategically

• Great writing and creativity skills ,witty captions, call-to-actions, storytelling

• Good with Canva, Meta Business Suite, scheduling tools etc.

• Curious, creative, and obsessed with online trends (in a healthy way)

• Nature and Wildlife, African culture enthusiast who is self-driven and ambitious.

What we offer.

• A creative playground for you to test, build, and grow

• A team that respects your ideas.

• Your work will directly shape how the world sees an African-born brand

• Cultural projects, and room to grow with us

To Apply:

Share your CV, Portfolio, any links to your Social media Platforms to

Email:

Subject line: Online Marketer +Your Name

Atlancis Technologies Limited seek to hire a motivated and result-oriented Business Development Manager tasked with formulating and executing strategic plans to grow sales revenue across all company product portfolios. The successful candidate will work broadly and collaboratively to achieve both individual and team targets. They will be responsible for client acquisition across Enterprise, Service Provider and Government sectors.

Responsibilities:

• Actively develop Cloud sales in the Kenyan Business Unit to deliver required growth and achieve agreed business targets (through new business)
• Target and contact key decision makers in the target sector to create a need and present new project opportunities, propose specific sales contracts, obtain fully executed contracts for new projects, and achieve business development goals
• Collaborate with pre-sales to properly coordinate project implementation, and operations support interface, and proactively address problems/customer issues, ensuring customer satisfaction
• Devise and execute strategies to develop and grow a network of relationships with potential customers and strategic partners
• Initiate contact with new customers and build relationships with key decision makers in order to create and convert sales opportunities
• Create monthly and quarterly forecast of sales
• Negotiate pricing with customers to ensure profitable margin
• Provide regular feedback to the management on market trends, competitive threats and opportunities to deliver greater value to our customers
• Reporting on all sales activities including sales and prospecting activities, sales calls, presentations, closed sales, and follow-up activities

Skills & Qualifications:

• Bachelor's Degree in a Business-related field
• Over 5years experience within the ICT sector
• Strong practical knowledge of strategic account development, particularly in building new pipeline of accounts
• Extensive network of contacts and ability to build and develop these contacts
• Comprehensive understanding of the new business sales process and the ability to operate at every level within the sales process from conducting a positive initial prospect meeting to crafting and delivering a compelling and successful proposal
• Strong interpersonal and communication skills with the ability to build relationships with new customers and maintain strong relationships with existing ones
• Able to deal professionally with internal and external contacts, able to represent the company with a high level of credibility
• A collaborative style, with exceptional communication and interpersonal skills
• Results oriented and act with a sense of urgency
• Comfortable working in an ever changing, fast paced, dynamic environment

Competencies:

• Personal resilience and mental agility
• Tenacity
• Decisive whilst collaborative
• Excellent Communicator
• Strong negotiating skills
• Ability to analyse sales figures and write reports
• Initiative and the confidence to start things from scratch

How to Apply

If you are up to the challenge, possess the necessary qualifications and experience; please send your CV only quoting the job title on the email subject (Cloud Sales) to on or before Thursday 16th October 2025.

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive.

Your day at NTT DATA
As an Associate Cloud Technical Architect at NTT DATA, you will have the opportunity to learn and grow in the exciting world of cloud computing. You will assist in the design and implementation of cloud-based solutions that meet the business and technical needs of our clients. Your journey will involve collaborating with stakeholders to understand their requirements and translating these into scalable, secure, and cost-effective cloud solutions.

You will provide valuable support to our sales teams with your growing knowledge of cloud technologies and architectures, ensuring the effective design, deployment, and operation of cloud systems. Working under supervision, you will design and architect less complex cloud-based systems, ensuring high availability, scalability, performance, and reliability.

Key Responsibilities:

• Work closely with senior team members and stakeholders to understand business needs and assist in translating them into basic cloud-based solutions.
• Support the design and documentation of cloud architectures under guidance, focusing on scalability, security, and cost-efficiency.
• Assist in evaluating existing systems and contribute to planning cloud migration strategies.
• Help in integrating cloud services with on-premises systems to ensure smooth data flow.
• Learn and apply cloud security best practices and compliance standards.
• Participate in maintaining cloud governance policies and documentation.
• Collaborate with development teams to ensure alignment with cloud architecture standards.
• Contribute to the creation of technical documentation and solution designs.
• Support pre-sales activities by gathering client requirements and preparing basic technical inputs.
• Participate in proof-of-concept (POC) initiatives and assist in setup and testing.
• Work with internal teams to support project planning and solution implementation.

Knowledge and Attributes:

• Strong interest in cloud technologies and eagerness to learn.
• Basic understanding of cloud computing concepts and services (e.g., AWS, Azure, or GCP).
• Good communication and collaboration skills.
• Familiarity with basic networking, storage, and compute concepts.
• Exposure to scripting or programming languages (e.g., Python, Bash) is a plus.
• Awareness of cloud security principles and best practices is an advantage.
• Willingness to learn about Infrastructure as Code (IaC) tools like Terraform or CloudFormation.
• Interest in DevOps practices such as CI/CD and automation tools.

Academic Qualifications and Certifications:

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field (or currently pursuing).
• Cloud-related certifications (e.g., AWS Certified Cloud Practitioner, Microsoft Azure Fundamentals) are a plus but not required.

Preferred Experience:

• Internship or academic project experience in cloud computing or IT infrastructure is a plus.
• Exposure to cloud platforms (AWS, Azure, or GCP) through coursework, labs, or personal projects.
• Familiarity with basic project management or agile methodologies is an advantage.

Workplace type:
Hybrid Working

About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

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