2,372 E Commerce jobs in Kenya

E-commerce Manager - Online Retail Strategy

20117 Mwembe KES170000 Annually WhatJobs

Posted 1 day ago

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Job Description

full-time
Our client is looking for an experienced and results-driven E-commerce Manager to lead their online retail operations. This is a fully remote position where you will be responsible for overseeing all aspects of the e-commerce business, from website management and user experience to sales strategy and customer engagement. The ideal candidate will have a proven track record in growing online sales, optimizing conversion rates, and managing digital marketplaces. You will develop and execute strategies to enhance the online customer journey, drive traffic, and increase revenue. This role requires a deep understanding of e-commerce platforms, digital marketing channels, and data analytics.

Key responsibilities include managing the e-commerce website, ensuring it is user-friendly, visually appealing, and optimized for mobile devices. You will develop and implement effective merchandising strategies, manage product listings, and oversee inventory management in collaboration with relevant teams. The E-commerce Manager will also be responsible for analyzing website performance data, customer behavior, and sales trends to identify opportunities for improvement. This includes optimizing pricing, promotions, and product placement to maximize sales. You will work closely with marketing teams to drive qualified traffic to the website through SEO, SEM, social media, and email marketing efforts. Experience with A/B testing and conversion rate optimization (CRO) is essential. As a remote leader, you will demonstrate exceptional organizational skills, self-motivation, and strong communication abilities to collaborate effectively with internal teams and external partners in a virtual environment. We are seeking a proactive and strategic individual passionate about shaping successful online retail experiences.

Responsibilities:
  • Develop and execute comprehensive e-commerce strategies to drive online sales and revenue growth.
  • Manage the day-to-day operations of the e-commerce website, ensuring a seamless user experience.
  • Optimize product listings, descriptions, and imagery to maximize appeal and conversions.
  • Oversee merchandising, pricing, and promotional strategies for the online store.
  • Analyze website traffic, sales data, and customer behavior using analytics tools.
  • Implement A/B testing and conversion rate optimization (CRO) initiatives.
  • Collaborate with marketing teams to drive targeted traffic to the e-commerce platform.
  • Manage relationships with e-commerce platform providers and third-party vendors.
  • Ensure efficient inventory management and order fulfillment processes.
  • Stay current with e-commerce trends, technologies, and best practices.
Qualifications:
  • Bachelor's degree in Business, Marketing, E-commerce, or a related field.
  • Minimum of 5 years of experience in e-commerce management and online retail.
  • Proven success in growing online sales and optimizing conversion rates.
  • Strong understanding of e-commerce platforms (e.g., Shopify, Magento, WooCommerce).
  • Proficiency in web analytics tools (e.g., Google Analytics) and SEO/SEM principles.
  • Experience with A/B testing and CRO is essential.
  • Excellent project management, analytical, and communication skills.
  • Ability to work independently and effectively in a fully remote team.
This role is based in Nakuru, Nakuru, KE and is fully remote.
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E-commerce Operations Manager - Online Retail

60100 Garissa, North Eastern KES150000 Annually WhatJobs

Posted 1 day ago

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full-time
Our client is seeking a dynamic and experienced E-commerce Operations Manager to oversee and optimize their online retail operations, working entirely remotely. This critical role involves managing all aspects of the e-commerce platform, from inventory management and order fulfillment to customer service and website performance. The ideal candidate will have a proven track record in e-commerce management, a keen understanding of online sales funnels, and the ability to drive efficiency and profitability. You will be instrumental in ensuring a seamless and positive customer experience across all touchpoints.

Responsibilities:
  • Oversee the day-to-day operations of the e-commerce platform, ensuring smooth functionality and uptime.
  • Manage inventory levels, product listings, pricing, and promotional activities.
  • Coordinate with third-party logistics (3PL) providers or internal teams for efficient order fulfillment and shipping.
  • Monitor website performance, user experience, and conversion rates, identifying areas for improvement.
  • Develop and implement strategies to reduce cart abandonment and increase average order value.
  • Manage customer service operations, ensuring timely and effective resolution of inquiries and issues.
  • Analyze sales data, website traffic, and customer behavior to identify trends and insights.
  • Collaborate with marketing teams to align e-commerce strategies with overall promotional campaigns.
  • Stay current with e-commerce trends, technologies, and best practices.
  • Manage relationships with e-commerce platform providers, payment gateways, and other technology partners.
  • Ensure compliance with all relevant online trading regulations and data privacy laws.
  • Develop and implement strategies for product returns and exchanges.
  • Contribute to the development of the e-commerce roadmap and future growth initiatives.
  • Prepare regular reports on e-commerce performance for senior management.

Qualifications:
  • Bachelor's degree in Business Administration, Marketing, Information Technology, or a related field.
  • Minimum of 5 years of experience in e-commerce operations management or a similar role.
  • Proven experience managing online retail platforms (e.g., Shopify, Magento, WooCommerce) and e-commerce analytics tools.
  • Strong understanding of inventory management, order fulfillment, and logistics.
  • Excellent knowledge of digital marketing principles, SEO, and customer acquisition strategies.
  • Experience with customer relationship management (CRM) systems.
  • Strong analytical and problem-solving skills with the ability to interpret complex data.
  • Exceptional communication, leadership, and interpersonal skills for effective remote collaboration.
  • Ability to work independently, manage multiple priorities, and meet deadlines in a fast-paced environment.
  • Proficiency in e-commerce best practices and emerging trends.
  • Experience managing third-party service providers.
  • A results-oriented mindset with a focus on driving sales and customer satisfaction.

This is a 100% remote position, offering the flexibility to work from your home office. You will play a crucial role in optimizing the online customer journey for our client, contributing to their digital presence and success in the Embu region and beyond.
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E-commerce Manager

00101 Mlolongo, Eastern KES160000 Annually WhatJobs

Posted 4 days ago

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Job Description

full-time
Our client is seeking a dynamic and experienced E-commerce Manager to lead their online sales and digital presence. This is a 100% remote role, offering a fantastic opportunity to drive growth from anywhere. You will be responsible for developing and executing the e-commerce strategy, managing the online store, and optimizing the customer journey to maximize sales and conversions. Key responsibilities include overseeing website operations, product merchandising, digital marketing campaigns (SEO, SEM, social media advertising, email marketing), and customer service for the e-commerce platform. You will analyze sales data, website traffic, and customer behavior to identify trends, opportunities, and areas for improvement. Managing the online product catalog, ensuring accurate and compelling product descriptions and imagery, will be critical. Collaboration with marketing, IT, and customer support teams will be essential to ensure a seamless online experience. The ideal candidate will have a deep understanding of e-commerce platforms (e.g., Shopify, Magento), digital marketing principles, and customer relationship management (CRM) systems. Strong analytical, strategic thinking, and leadership skills are required. A Bachelor's degree in Business, Marketing, or a related field, along with a minimum of 5 years of experience in e-commerce management and digital marketing, is essential. This role is ideal for someone passionate about online retail and ready to make a significant impact on our client's business, supporting their e-commerce initiatives for customers near **Mlolongo, Machakos, KE** and nationwide.
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Online Retail Inventory Analyst

00204 Abothuguchi West KES70000 Annually WhatJobs

Posted 6 days ago

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Job Description

full-time
Our client is seeking a detail-oriented and analytical Online Retail Inventory Analyst to manage and optimize inventory levels for their e-commerce operations. This fully remote role offers a chance to play a critical part in ensuring product availability and maximizing sales through efficient inventory management. The ideal candidate will possess strong analytical skills, a solid understanding of retail inventory principles, and proficiency in inventory management software and data analysis tools. You will be responsible for forecasting demand, monitoring stock levels, identifying potential stockouts or overstock situations, and recommending replenishment strategies. Key responsibilities include analyzing sales data and trends to predict future inventory needs, collaborating with suppliers to ensure timely deliveries, and managing stock transfers between warehouses if applicable. You will also be involved in conducting regular inventory audits, reconciling discrepancies, and implementing strategies to minimize carrying costs and obsolescence. The ability to work independently, manage data effectively, and communicate findings clearly to the sales and operations teams is crucial. This role requires excellent organizational skills and a proactive approach to problem-solving. Proficiency in spreadsheet software like Excel, as well as experience with ERP or WMS systems, is highly beneficial. A Bachelor's degree in Supply Chain Management, Business Analytics, or a related field, with experience in retail inventory management, is preferred. This is an excellent opportunity for an analytical professional to contribute to the success of an online retail business in a flexible, remote work environment, ensuring optimal product availability for customers.
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Online Retail Category Manager

20117 Mwembe KES110000 Annually WhatJobs

Posted 6 days ago

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Job Description

full-time
Our client is seeking a strategic and market-savvy Online Retail Category Manager to oversee and grow specific product categories within their e-commerce business. This fully remote position allows you to drive product strategy and performance from anywhere. The ideal candidate will possess a strong understanding of retail merchandising, market trends, and consumer behavior, along with proven experience in managing product portfolios. You will be responsible for developing category strategies, managing supplier relationships, optimizing product assortments, and driving sales and profitability. Key responsibilities include analyzing sales data, identifying growth opportunities, and forecasting demand for your assigned categories. You will negotiate with suppliers for optimal pricing and terms, manage product lifecycle from sourcing to promotion, and develop compelling product descriptions and marketing plans. This role requires excellent analytical skills to track category performance, understand competitive landscapes, and identify areas for improvement. Strong communication and negotiation abilities are essential for managing supplier relationships and collaborating with internal teams such as marketing, operations, and customer service. You must be adept at using e-commerce platforms and data analytics tools to inform decision-making. The ability to work independently, manage multiple product lines, and adapt to evolving market dynamics in a remote setting is crucial. A Bachelor's degree in Business, Marketing, or a related field, with substantial experience in category management or retail buying, is required. This is an excellent opportunity for a commercially astute professional to lead and expand product offerings in a dynamic, remote retail environment.
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Senior E-commerce Manager

60100 Garissa, North Eastern KES3900000 Annually WhatJobs

Posted today

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Job Description

full-time
Our client is a leading online retailer seeking a strategic and data-driven Senior E-commerce Manager to lead their digital sales channel. This is a fully remote position, allowing you to drive growth from anywhere. You will be responsible for developing and executing comprehensive e-commerce strategies to maximize online sales, enhance customer experience, and optimize website performance. Your duties will include managing the e-commerce platform, overseeing product merchandising, driving traffic through digital marketing initiatives (SEO, SEM, social media, email marketing), and analyzing sales data to identify trends and opportunities. You will work closely with marketing, merchandising, and IT teams to ensure a seamless and engaging online shopping experience. The ideal candidate will have a deep understanding of e-commerce best practices, digital marketing, conversion rate optimization (CRO), and customer relationship management (CRM). You will be responsible for managing the e-commerce budget, setting key performance indicators (KPIs), and reporting on performance to senior leadership. This role offers an exciting opportunity to shape the online presence of a growing brand and significantly impact its revenue. We are looking for a visionary leader with a passion for digital innovation and a proven ability to drive online sales growth in a remote setting.

Responsibilities:
  • Develop and implement e-commerce strategies to drive online sales and growth.
  • Manage and optimize the company's e-commerce website and platform.
  • Oversee product merchandising, content creation, and digital asset management.
  • Develop and execute digital marketing campaigns (SEO, SEM, email, social media).
  • Analyze website traffic, sales data, and customer behavior to identify trends and insights.
  • Implement conversion rate optimization (CRO) strategies.
  • Manage the e-commerce budget and forecast sales.
  • Collaborate with marketing, merchandising, and IT teams.
  • Ensure a seamless and positive customer experience throughout the online journey.
Qualifications:
  • Bachelor's degree in Marketing, Business Administration, or a related field.
  • 7+ years of experience in e-commerce management, with a strong focus on digital strategy and execution.
  • Proven track record of driving significant online sales growth.
  • Expertise in e-commerce platforms (e.g., Shopify Plus, Magento, Salesforce Commerce Cloud).
  • Strong understanding of SEO, SEM, email marketing, and social media advertising.
  • Proficiency in web analytics tools (e.g., Google Analytics) and CRO techniques.
  • Excellent analytical, problem-solving, and project management skills.
  • Strong leadership and communication abilities.
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Senior E-commerce Manager

80100 Kisumu KES220000 Annually WhatJobs

Posted today

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Job Description

full-time
Our client, a dynamic and rapidly growing online retailer, is seeking an experienced and results-driven Senior E-commerce Manager to lead their fully remote operations. This pivotal role demands a strategic thinker with a proven ability to drive online sales, optimize the customer journey, and enhance brand presence across digital platforms. You will be responsible for the overall management and strategic direction of the e-commerce business, including website performance, digital marketing campaigns, and inventory management. As a remote-first position, you will be expected to foster strong communication and collaboration with internal teams and external partners, leveraging technology to ensure seamless operations. Your responsibilities will encompass developing and executing comprehensive e-commerce strategies to achieve revenue targets and key performance indicators (KPIs). This includes managing website content, product listings, promotions, and pricing strategies. You will oversee all digital marketing efforts, including SEO, SEM, social media marketing, email marketing, and affiliate programs, ensuring a consistent brand message and maximizing ROI. Performance analysis and reporting are critical components, requiring you to monitor website analytics, sales data, and customer behavior to identify trends and areas for improvement. You will also manage the e-commerce platform, ensuring its stability, security, and optimal user experience. The ideal candidate will possess extensive experience in e-commerce management, with a deep understanding of online retail best practices, digital marketing channels, and conversion rate optimization (CRO). Strong analytical skills, a data-driven approach to decision-making, and excellent leadership capabilities are essential. Experience with e-commerce platforms (e.g., Shopify, Magento, WooCommerce) and marketing automation tools is highly desirable. A bachelor's degree in Marketing, Business Administration, or a related field is required. This is an exceptional opportunity to take ownership of a thriving e-commerce business, driving innovation and growth from a remote location. You will have the autonomy to shape the digital strategy and significantly impact the company's success. We are looking for a highly motivated individual who is passionate about online retail and thrives in an autonomous, remote work environment. Your ability to lead and inspire a remote team will be crucial.
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Remote E-commerce Manager

01000 Ruiru, Central KES130000 Annually WhatJobs

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Job Description

full-time
Our client is seeking a results-driven and experienced E-commerce Manager to lead their online retail operations. This is a fully remote position, offering the flexibility to manage and grow the e-commerce business from anywhere. The E-commerce Manager will be responsible for developing and executing strategies to drive online sales, optimize the customer experience, and manage all aspects of the e-commerce platform. You will oversee website management, digital marketing campaigns, inventory management, order fulfillment, and customer service to ensure seamless online operations. The ideal candidate will have a strong understanding of e-commerce trends, digital marketing channels (SEO, SEM, social media, email marketing), and e-commerce analytics. You should be adept at using e-commerce platforms and tools to drive traffic, conversions, and customer loyalty. We are looking for a strategic thinker with strong analytical skills, excellent communication abilities, and a proven track record of success in growing online businesses. This is a challenging and rewarding opportunity to take ownership of the e-commerce strategy and contribute significantly to the company's growth.

Key Responsibilities:
  • Develop and implement a comprehensive e-commerce strategy to drive sales and revenue growth.
  • Manage all aspects of the company's e-commerce website, including product listings, content, and user experience.
  • Plan and execute digital marketing campaigns across various channels (SEO, SEM, social media, email marketing, affiliate marketing).
  • Analyze website traffic, sales data, and customer behavior to identify trends and optimize performance.
  • Manage online inventory levels and coordinate with fulfillment teams to ensure timely order processing and delivery.
  • Oversee the customer service function for online inquiries and issues, ensuring high levels of customer satisfaction.
  • Monitor competitor activities and market trends to identify new opportunities.
  • Manage the e-commerce budget and track key performance indicators (KPIs).
  • Collaborate with marketing, sales, and IT teams to ensure a cohesive online strategy.
  • Continuously test and optimize website elements (e.g., landing pages, checkout process) to improve conversion rates.
Qualifications:
  • Bachelor's degree in Marketing, Business Administration, or a related field.
  • Minimum of 5 years of experience in e-commerce management or digital marketing.
  • Proven experience in developing and executing successful e-commerce strategies.
  • Strong knowledge of e-commerce platforms (e.g., Shopify, Magento, WooCommerce).
  • Proficiency in digital marketing channels, including SEO, SEM, social media advertising, and email marketing.
  • Experience with e-commerce analytics tools (e.g., Google Analytics).
  • Excellent analytical, problem-solving, and project management skills.
  • Strong communication, interpersonal, and leadership abilities.
  • Ability to work independently, manage multiple priorities, and thrive in a remote environment.
  • Experience with online merchandising and customer experience optimization.
This advertiser has chosen not to accept applicants from your region.

Remote E-commerce Manager

30100 Moiben KES100000 Annually WhatJobs

Posted 1 day ago

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Job Description

full-time
Our client is seeking an experienced and strategic Remote E-commerce Manager to oversee and grow their online retail operations. This is a fully remote, full-time position where you will be responsible for driving sales, optimizing the online customer experience, and managing all aspects of the e-commerce platform. Your duties will include developing and executing e-commerce strategies, managing product listings and merchandising, optimizing website conversion rates, overseeing digital marketing campaigns (SEO, SEM, social media), managing inventory levels, and analyzing sales performance data. The ideal candidate possesses a deep understanding of e-commerce best practices, experience with e-commerce platforms (e.g., Shopify, WooCommerce), and proficiency in analytics tools (e.g., Google Analytics). Strong leadership, project management, and communication skills are essential for collaborating with remote teams and external partners. This role requires a results-oriented individual with a passion for online retail and the ability to thrive in a dynamic, remote work environment. The role is conceptually associated with **Eldoret, Uasin Gishu, KE**, but it is a fully remote position.

Responsibilities:
  • Develop and implement comprehensive e-commerce strategies to drive online sales and profitability.
  • Manage the day-to-day operations of the e-commerce website.
  • Optimize product listings, descriptions, and imagery for maximum conversion.
  • Oversee and execute digital marketing campaigns to increase traffic and sales.
  • Analyze website traffic, sales data, and customer behavior using analytics tools.
  • Manage online inventory and coordinate with fulfillment teams.
  • Ensure a seamless and positive online customer experience.
  • Identify and implement strategies to improve website usability and conversion rates.
  • Stay up-to-date with e-commerce trends and competitor activities.
  • Manage relationships with third-party vendors and technology providers.
Qualifications:
  • Proven experience as an E-commerce Manager or in a similar online retail management role.
  • Strong understanding of e-commerce platforms (e.g., Shopify, Magento, WooCommerce).
  • Proficiency with digital marketing channels including SEO, SEM, email marketing, and social media advertising.
  • Experience with web analytics tools (e.g., Google Analytics).
  • Excellent project management and organizational skills.
  • Strong analytical and problem-solving abilities.
  • Effective communication and leadership skills.
  • Experience in online merchandising and product management.
  • Ability to work independently and manage multiple priorities in a remote setting.
  • Bachelor's degree in Marketing, Business Administration, or a related field is preferred.
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Remote E-commerce Manager

00200 Kipreres KES650000 Annually WhatJobs

Posted 1 day ago

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full-time
Our client is looking for a dynamic and results-oriented E-commerce Manager to oversee and drive their online retail operations. This is a fully remote position, offering the flexibility to work from anywhere while managing a significant aspect of our client's retail strategy. You will be responsible for developing and implementing comprehensive e-commerce strategies to maximize sales, enhance customer experience, and expand market reach. This includes managing the online store, optimizing product listings, running digital marketing campaigns (SEO, SEM, social media, email marketing), and analyzing sales data to identify trends and opportunities. A key part of your role will involve managing inventory, ensuring smooth order fulfillment, and coordinating with logistics partners. You will also be responsible for customer service oversight, ensuring high satisfaction levels through effective communication and problem resolution. The ideal candidate will have a deep understanding of e-commerce platforms, digital marketing tools, and analytics software. Strong analytical skills, coupled with creative problem-solving abilities, are essential for identifying areas of improvement and implementing effective solutions. You should be adept at A/B testing, conversion rate optimization, and user experience design. Leadership and communication skills are crucial, as you will collaborate with cross-functional teams, including marketing, IT, and customer support, all within a remote working environment. Experience in managing budgets and forecasting sales is also required. This role offers the opportunity to make a significant impact on the company's growth by shaping its digital storefront and customer journey. The successful candidate will be a self-starter, highly organized, and possess excellent time management skills to thrive in a remote setting. You will be contributing to the success of a growing retail presence, influencing product presentation, promotional activities, and customer engagement strategies across various online channels. This exciting opportunity allows you to leverage your expertise in online retail to drive business objectives from your chosen location, with the operational hub being Kitale, Trans-Nzoia, KE .
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