8,523 E Commerce jobs in Kenya
E-commerce Manager - Online Retail
Posted 2 days ago
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You will analyze website traffic, sales data, and customer behavior to identify trends and opportunities for improvement. This role involves collaborating with cross-functional teams, including marketing, IT, and customer service, to ensure a seamless customer journey. Developing and managing the e-commerce budget, monitoring ROI, and reporting on key performance indicators (KPIs) will also be critical. The ideal candidate must be proficient in e-commerce platforms, analytics tools, and have a strong understanding of online payment gateways and logistics. This is a remote role, so excellent communication and project management skills are essential for effective collaboration with a distributed team. You will be tasked with creating engaging product content, managing promotional activities, and staying abreast of the latest e-commerce trends and technologies.
Responsibilities:
- Develop and implement the overall e-commerce strategy to drive revenue growth.
- Manage and optimize the company website for a superior user experience and high conversion rates.
- Oversee all digital marketing efforts, including SEO, SEM, social media marketing, and email campaigns.
- Analyze website performance, sales data, and customer insights to identify opportunities for improvement.
- Manage online product catalog, ensuring accuracy and compelling product descriptions.
- Collaborate with internal teams to ensure efficient order fulfillment and customer service.
- Manage the e-commerce budget and track ROI of marketing initiatives.
- Stay updated with e-commerce best practices and emerging technologies.
- Bachelor's degree in Marketing, Business Administration, or a related field.
- Minimum of 5 years of experience in e-commerce management or digital marketing.
- Proven track record of successfully growing online sales and managing e-commerce platforms.
- Strong analytical skills and experience with web analytics tools (e.g., Google Analytics).
- Excellent understanding of SEO, SEM, social media marketing, and email marketing.
- Experience with e-commerce platforms (e.g., Shopify, Magento) is required.
- Demonstrated ability to lead and collaborate in a remote team environment.
E-commerce Manager - Online Retail Operations
Posted 2 days ago
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Senior E-commerce Manager - Online Retail Strategy
Posted 2 days ago
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Key Responsibilities:
- Develop and implement a robust e-commerce strategy to achieve sales and growth targets.
- Manage the day-to-day operations of the online store, including product catalog management, pricing, and inventory.
- Optimize website performance, user experience, and conversion rates through A/B testing and data analysis.
- Develop and execute digital marketing campaigns (SEO, SEM, social media, email marketing) to drive traffic and sales.
- Analyze e-commerce data, metrics, and customer behavior to identify trends and opportunities for improvement.
- Manage the e-commerce budget and ensure a strong return on investment (ROI) for all initiatives.
- Collaborate with marketing, product development, and customer service teams to ensure a seamless customer journey.
- Stay up-to-date with e-commerce trends, technologies, and best practices.
- Lead and mentor a remote team of e-commerce professionals.
- Manage third-party e-commerce platforms and integrations.
- Ensure a high level of customer satisfaction and loyalty.
Qualifications:
- Bachelor's degree in Marketing, Business Administration, E-commerce, or a related field.
- Minimum of 6 years of experience in e-commerce management, with a proven track record of driving online sales growth.
- Strong understanding of e-commerce platforms (e.g., Shopify, Magento, WooCommerce).
- Expertise in digital marketing channels, including SEO, SEM, social media marketing, and email marketing.
- Proficiency in web analytics tools (e.g., Google Analytics) and data interpretation.
- Experience with A/B testing and conversion rate optimization (CRO).
- Excellent leadership, team management, and communication skills.
- Ability to work independently and manage projects effectively in a remote environment.
- Strong understanding of customer experience (CX) and user interface (UI)/user experience (UX) principles.
- Familiarity with CRM systems and marketing automation tools.
- Passionate about online retail and driving business growth.
E-commerce Manager
Posted 2 days ago
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Job Description
Responsibilities:
- Develop and implement a comprehensive e-commerce strategy to achieve sales targets and market share growth.
- Manage the day-to-day operations of the online store, including product merchandising, content updates, and order fulfillment oversight.
- Plan and execute digital marketing campaigns across various channels, including SEO, SEM, social media, email marketing, and affiliate programs.
- Analyze website traffic, sales data, and customer behavior to identify trends and opportunities for improvement.
- Optimize the user experience (UX) and conversion rates (CRO) of the e-commerce platform.
- Manage online inventory levels and collaborate with supply chain partners to ensure timely delivery.
- Oversee customer service for online channels, ensuring prompt and satisfactory resolution of inquiries and issues.
- Stay abreast of e-commerce industry trends, emerging technologies, and competitor activities.
- Manage the e-commerce budget and report on key performance indicators (KPIs) to senior management.
- Lead and mentor a remote e-commerce team, fostering a collaborative and high-performance culture.
- Bachelor's degree in Business Administration, Marketing, or a related field. A Master's degree is a plus.
- Proven track record of success in e-commerce management, with at least 5 years of relevant experience.
- Extensive knowledge of e-commerce platforms (e.g., Shopify, Magento, WooCommerce).
- Strong understanding of digital marketing strategies and tools (SEO, SEM, Google Analytics, social media marketing).
- Excellent analytical skills with the ability to interpret complex data and translate it into actionable insights.
- Demonstrated ability to drive sales growth and improve online customer experience.
- Experience with CRM systems and e-commerce analytics tools.
- Exceptional project management and organizational skills.
- Strong leadership and team management capabilities, especially in a remote work environment.
- Excellent written and verbal communication skills.
E-commerce Manager
Posted 2 days ago
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Job Description
E-commerce Manager
Posted 2 days ago
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Job Description
Responsibilities:
- Develop and implement a comprehensive e-commerce strategy to drive sales growth and profitability.
- Manage and optimize the company's e-commerce website, ensuring a seamless user experience and high conversion rates.
- Oversee product listings, descriptions, pricing, and inventory management on all online platforms.
- Plan, execute, and analyze digital marketing campaigns, including SEO, SEM, social media advertising, and email marketing, to drive traffic and sales.
- Manage online marketplaces (e.g., Jumia, Amazon) and ensure brand consistency across all channels.
- Monitor key e-commerce metrics (e.g., conversion rate, average order value, customer acquisition cost) and provide regular performance reports.
- Analyze customer data and behavior to identify trends and opportunities for improvement.
- Manage customer service inquiries and ensure timely resolution of issues to maintain high customer satisfaction.
- Collaborate with internal teams (marketing, operations, IT) to ensure efficient order fulfillment and smooth operations.
- Identify and implement new e-commerce technologies and tools to enhance the online shopping experience.
- Stay up-to-date with e-commerce trends, best practices, and competitor activities.
- Develop and manage the e-commerce budget.
- Lead and mentor the e-commerce team (if applicable).
- Ensure compliance with all relevant online regulations and data privacy laws.
- Explore and implement strategies for customer retention and loyalty programs.
- Bachelor's degree in Business Administration, Marketing, E-commerce, or a related field.
- Proven experience (5+ years) in e-commerce management, with a strong track record of driving sales growth.
- In-depth knowledge of e-commerce platforms (e.g., Shopify, WooCommerce, Magento).
- Proficiency in digital marketing channels, including SEO, SEM, social media advertising, and email marketing.
- Strong analytical skills with experience in Google Analytics and other web analytics tools.
- Experience with online marketplaces and third-party logistics (3PL).
- Excellent understanding of user experience (UX) principles and conversion rate optimization (CRO).
- Strong project management and organizational skills.
- Exceptional communication and interpersonal skills.
- Ability to work independently, take initiative, and manage multiple priorities in a remote setting.
- Experience with e-commerce inventory management and order fulfillment processes.
- Knowledge of data privacy regulations (e.g., GDPR, POPIA).
E-commerce Manager
Posted 2 days ago
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Job Description
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