8,523 E Commerce jobs in Kenya

E-commerce Manager - Online Retail

30100 Tuwan KES2800000 Annually WhatJobs

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Job Description

full-time
Our client is seeking an innovative and results-oriented E-commerce Manager to spearhead their online retail operations. This fully remote position requires a strategic thinker with a deep understanding of the e-commerce landscape and a passion for driving online sales growth. You will be responsible for developing and executing a comprehensive e-commerce strategy, encompassing website management, digital marketing, customer experience, and sales performance. Your core duties will involve optimizing the online store for user experience and conversion rates, managing product listings and inventory, and implementing effective digital marketing campaigns across various channels such as SEO, SEM, social media, and email marketing.

You will analyze website traffic, sales data, and customer behavior to identify trends and opportunities for improvement. This role involves collaborating with cross-functional teams, including marketing, IT, and customer service, to ensure a seamless customer journey. Developing and managing the e-commerce budget, monitoring ROI, and reporting on key performance indicators (KPIs) will also be critical. The ideal candidate must be proficient in e-commerce platforms, analytics tools, and have a strong understanding of online payment gateways and logistics. This is a remote role, so excellent communication and project management skills are essential for effective collaboration with a distributed team. You will be tasked with creating engaging product content, managing promotional activities, and staying abreast of the latest e-commerce trends and technologies.

Responsibilities:
  • Develop and implement the overall e-commerce strategy to drive revenue growth.
  • Manage and optimize the company website for a superior user experience and high conversion rates.
  • Oversee all digital marketing efforts, including SEO, SEM, social media marketing, and email campaigns.
  • Analyze website performance, sales data, and customer insights to identify opportunities for improvement.
  • Manage online product catalog, ensuring accuracy and compelling product descriptions.
  • Collaborate with internal teams to ensure efficient order fulfillment and customer service.
  • Manage the e-commerce budget and track ROI of marketing initiatives.
  • Stay updated with e-commerce best practices and emerging technologies.
Qualifications:
  • Bachelor's degree in Marketing, Business Administration, or a related field.
  • Minimum of 5 years of experience in e-commerce management or digital marketing.
  • Proven track record of successfully growing online sales and managing e-commerce platforms.
  • Strong analytical skills and experience with web analytics tools (e.g., Google Analytics).
  • Excellent understanding of SEO, SEM, social media marketing, and email marketing.
  • Experience with e-commerce platforms (e.g., Shopify, Magento) is required.
  • Demonstrated ability to lead and collaborate in a remote team environment.
The original position was intended for Eldoret, Uasin Gishu, KE , but has been converted to a fully remote opportunity.
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E-commerce Manager - Online Retail Operations

01000 Makongeni KES450000 Annually WhatJobs

Posted 2 days ago

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Job Description

full-time
Our client, a rapidly expanding retail enterprise, is looking for a talented E-commerce Manager to oversee and optimize its online sales channels. This is a fully remote position, empowering you to manage our digital storefronts from anywhere. You will be responsible for driving online sales growth, enhancing the customer experience, and managing all aspects of the e-commerce platform. This includes website management, merchandising, digital marketing campaigns, order fulfillment coordination, and customer service strategy. The ideal candidate will have a strong background in e-commerce management, with demonstrable success in increasing conversion rates, average order value, and customer retention. You should be proficient in e-commerce platforms (e.g., Shopify, Magento), SEO/SEM, email marketing, and analytics tools (e.g., Google Analytics). Responsibilities include developing and implementing e-commerce strategies, managing online product catalogs, analyzing website performance, and identifying areas for improvement. A Bachelor's degree in Marketing, Business, or a related field is preferred. Excellent analytical, strategic thinking, and problem-solving skills are crucial. You must be a self-starter, highly organized, and possess strong communication and interpersonal skills to collaborate effectively with remote teams and external partners. This role offers a fantastic opportunity to shape the online presence of our brand and directly influence revenue growth. We seek an individual passionate about digital retail and committed to delivering an outstanding online shopping experience. Join our virtual team and contribute to revolutionizing our online retail operations. We offer a dynamic remote work environment where innovation and results are highly valued. Your expertise will be key to expanding our digital footprint and customer reach.
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Senior E-commerce Manager - Online Retail Strategy

01002 Ngong KES170000 Annually WhatJobs

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Job Description

full-time
Our client is seeking an innovative and strategic Senior E-commerce Manager to drive growth and optimize online sales channels within a fully remote operational framework. You will be responsible for developing and executing comprehensive e-commerce strategies that enhance customer experience, increase conversion rates, and maximize revenue. This role requires a deep understanding of digital marketing, website optimization, user experience (UX), and online sales funnels. You will lead a remote team of specialists, overseeing all aspects of the online store, including merchandising, promotions, analytics, and customer service.

Key Responsibilities:
  • Develop and implement a robust e-commerce strategy to achieve sales and growth targets.
  • Manage the day-to-day operations of the online store, including product catalog management, pricing, and inventory.
  • Optimize website performance, user experience, and conversion rates through A/B testing and data analysis.
  • Develop and execute digital marketing campaigns (SEO, SEM, social media, email marketing) to drive traffic and sales.
  • Analyze e-commerce data, metrics, and customer behavior to identify trends and opportunities for improvement.
  • Manage the e-commerce budget and ensure a strong return on investment (ROI) for all initiatives.
  • Collaborate with marketing, product development, and customer service teams to ensure a seamless customer journey.
  • Stay up-to-date with e-commerce trends, technologies, and best practices.
  • Lead and mentor a remote team of e-commerce professionals.
  • Manage third-party e-commerce platforms and integrations.
  • Ensure a high level of customer satisfaction and loyalty.

Qualifications:
  • Bachelor's degree in Marketing, Business Administration, E-commerce, or a related field.
  • Minimum of 6 years of experience in e-commerce management, with a proven track record of driving online sales growth.
  • Strong understanding of e-commerce platforms (e.g., Shopify, Magento, WooCommerce).
  • Expertise in digital marketing channels, including SEO, SEM, social media marketing, and email marketing.
  • Proficiency in web analytics tools (e.g., Google Analytics) and data interpretation.
  • Experience with A/B testing and conversion rate optimization (CRO).
  • Excellent leadership, team management, and communication skills.
  • Ability to work independently and manage projects effectively in a remote environment.
  • Strong understanding of customer experience (CX) and user interface (UI)/user experience (UX) principles.
  • Familiarity with CRM systems and marketing automation tools.
  • Passionate about online retail and driving business growth.
This is an exciting remote opportunity to shape the online presence and sales strategy for a leading retail brand. The **Ruiru, Kiambu, KE** vicinity is dynamic, and this role allows you to contribute to the industry from your remote setup.
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E-commerce Manager

20100 Nyeri Town KES95000 Annually WhatJobs

Posted 2 days ago

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Job Description

full-time
Our client is searching for a visionary E-commerce Manager to lead and grow their online retail presence. This is a fully remote position, allowing you to manage operations from anywhere. The successful candidate will be responsible for developing and executing strategies to drive online sales, enhance customer experience, and optimize website performance. You will oversee all aspects of the e-commerce business, from website management and digital marketing to inventory control and customer service.

Responsibilities:
  • Develop and implement a comprehensive e-commerce strategy to achieve sales targets and market share growth.
  • Manage the day-to-day operations of the online store, including product merchandising, content updates, and order fulfillment oversight.
  • Plan and execute digital marketing campaigns across various channels, including SEO, SEM, social media, email marketing, and affiliate programs.
  • Analyze website traffic, sales data, and customer behavior to identify trends and opportunities for improvement.
  • Optimize the user experience (UX) and conversion rates (CRO) of the e-commerce platform.
  • Manage online inventory levels and collaborate with supply chain partners to ensure timely delivery.
  • Oversee customer service for online channels, ensuring prompt and satisfactory resolution of inquiries and issues.
  • Stay abreast of e-commerce industry trends, emerging technologies, and competitor activities.
  • Manage the e-commerce budget and report on key performance indicators (KPIs) to senior management.
  • Lead and mentor a remote e-commerce team, fostering a collaborative and high-performance culture.
Qualifications:
  • Bachelor's degree in Business Administration, Marketing, or a related field. A Master's degree is a plus.
  • Proven track record of success in e-commerce management, with at least 5 years of relevant experience.
  • Extensive knowledge of e-commerce platforms (e.g., Shopify, Magento, WooCommerce).
  • Strong understanding of digital marketing strategies and tools (SEO, SEM, Google Analytics, social media marketing).
  • Excellent analytical skills with the ability to interpret complex data and translate it into actionable insights.
  • Demonstrated ability to drive sales growth and improve online customer experience.
  • Experience with CRM systems and e-commerce analytics tools.
  • Exceptional project management and organizational skills.
  • Strong leadership and team management capabilities, especially in a remote work environment.
  • Excellent written and verbal communication skills.
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E-commerce Manager

80100 Nairobi, Nairobi KES120000 Annually WhatJobs

Posted 2 days ago

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Job Description

full-time
Our client is seeking an experienced and strategic E-commerce Manager to drive their online sales and digital retail operations. This is a fully remote position, offering the opportunity to manage operations from anywhere. You will be responsible for developing and executing a comprehensive e-commerce strategy, optimizing the online customer journey, and maximizing sales revenue across all digital platforms. Key responsibilities include managing product listings, pricing strategies, inventory management integration, and overseeing website content and functionality. You will also lead digital marketing campaigns specifically aimed at driving e-commerce sales, including SEO, SEM, social media advertising, and email marketing. Analyzing sales data, customer behavior, and market trends to identify growth opportunities and areas for improvement is crucial. The ideal candidate will have a deep understanding of e-commerce platforms, digital marketing analytics, and customer relationship management (CRM) systems. Strong leadership, project management, and analytical skills are essential. You should be adept at working independently in a remote setting, collaborating effectively with remote teams, and managing cross-functional projects to successful completion. If you are a data-driven e-commerce professional with a passion for online retail and a proven ability to increase sales, we want to hear from you. The associated job location is **Mombasa, Mombasa, KE**.
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E-commerce Manager

00100 Abothuguchi West KES130000 Monthly WhatJobs

Posted 2 days ago

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Job Description

full-time
Our client is seeking a dynamic and results-oriented E-commerce Manager to spearhead their online sales and operations. This is a fully remote, full-time opportunity, offering the flexibility to manage and grow an online business from anywhere. The E-commerce Manager will be responsible for overseeing all aspects of the e-commerce platform, driving online sales, optimizing customer experience, and managing digital marketing efforts.

Responsibilities:
  • Develop and implement a comprehensive e-commerce strategy to drive sales growth and profitability.
  • Manage and optimize the company's e-commerce website, ensuring a seamless user experience and high conversion rates.
  • Oversee product listings, descriptions, pricing, and inventory management on all online platforms.
  • Plan, execute, and analyze digital marketing campaigns, including SEO, SEM, social media advertising, and email marketing, to drive traffic and sales.
  • Manage online marketplaces (e.g., Jumia, Amazon) and ensure brand consistency across all channels.
  • Monitor key e-commerce metrics (e.g., conversion rate, average order value, customer acquisition cost) and provide regular performance reports.
  • Analyze customer data and behavior to identify trends and opportunities for improvement.
  • Manage customer service inquiries and ensure timely resolution of issues to maintain high customer satisfaction.
  • Collaborate with internal teams (marketing, operations, IT) to ensure efficient order fulfillment and smooth operations.
  • Identify and implement new e-commerce technologies and tools to enhance the online shopping experience.
  • Stay up-to-date with e-commerce trends, best practices, and competitor activities.
  • Develop and manage the e-commerce budget.
  • Lead and mentor the e-commerce team (if applicable).
  • Ensure compliance with all relevant online regulations and data privacy laws.
  • Explore and implement strategies for customer retention and loyalty programs.
Qualifications:
  • Bachelor's degree in Business Administration, Marketing, E-commerce, or a related field.
  • Proven experience (5+ years) in e-commerce management, with a strong track record of driving sales growth.
  • In-depth knowledge of e-commerce platforms (e.g., Shopify, WooCommerce, Magento).
  • Proficiency in digital marketing channels, including SEO, SEM, social media advertising, and email marketing.
  • Strong analytical skills with experience in Google Analytics and other web analytics tools.
  • Experience with online marketplaces and third-party logistics (3PL).
  • Excellent understanding of user experience (UX) principles and conversion rate optimization (CRO).
  • Strong project management and organizational skills.
  • Exceptional communication and interpersonal skills.
  • Ability to work independently, take initiative, and manage multiple priorities in a remote setting.
  • Experience with e-commerce inventory management and order fulfillment processes.
  • Knowledge of data privacy regulations (e.g., GDPR, POPIA).
This is a significant opportunity for an experienced e-commerce professional to make a substantial impact, working remotely from Nairobi, Nairobi, KE .
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E-commerce Manager

20100 Mwembe KES120000 Annually WhatJobs

Posted 2 days ago

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Job Description

full-time
Join a dynamic and growing e-commerce venture in **Naivasha, Nakuru, KE**, as an E-commerce Manager. This role is integral to driving online sales, enhancing customer engagement, and optimizing the digital shopping experience. You will be responsible for developing and executing comprehensive e-commerce strategies, managing product listings, overseeing digital marketing campaigns (SEO, SEM, social media advertising), and analyzing sales data to identify trends and opportunities. The ideal candidate will have a proven track record in e-commerce management, with extensive experience in online retail platforms, digital marketing analytics, and customer relationship management. Strong understanding of user experience (UX) principles and conversion rate optimization is crucial. You will manage inventory, coordinate with logistics partners, and ensure a seamless customer journey from browsing to delivery. Excellent leadership and project management skills are required to lead a small team and collaborate with various departments. This is a hands-on role requiring a strategic thinker with a passion for online retail and a commitment to achieving ambitious sales targets. You will be instrumental in shaping the brand's online presence and driving revenue growth. The position requires excellent communication and interpersonal skills to foster strong relationships with suppliers, marketing agencies, and internal stakeholders. We are looking for an innovative individual who can stay ahead of e-commerce trends and adapt strategies to maximize online performance. A keen eye for detail, combined with a results-oriented approach, is essential for success in this role. If you are a motivated and experienced e-commerce professional ready to take on a challenging opportunity, we invite you to apply.
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Category Manager - Online Retail

70100 Gathiruini KES150000 Annually WhatJobs

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full-time
Our client is looking for an experienced and strategic Category Manager to lead the development and growth of specific product categories within their online retail platform. This position is entirely remote, requiring a results-driven individual with a strong understanding of the FMCG market and e-commerce strategies. The Category Manager will be responsible for product assortment planning, pricing strategies, promotional activities, and supplier relationship management for their assigned categories. You will analyze market trends, consumer behavior, and competitor activities to identify opportunities and drive sales growth. The ideal candidate will have a proven track record in category management, with excellent analytical skills and the ability to make data-driven decisions. Key responsibilities include managing category P&Ls, optimizing inventory levels, and ensuring a competitive and appealing product offering. You will work closely with marketing, merchandising, and operations teams to execute successful category strategies. This role demands strong negotiation skills and the ability to build and maintain effective relationships with suppliers. We are seeking a self-motivated individual who can thrive in a remote work environment, manage multiple projects, and deliver outstanding results. The successful candidate will be proficient in e-commerce analytics tools and have a deep understanding of online customer acquisition and retention strategies. This is an exciting opportunity to significantly impact the success of our client's online business, with potential strategic influence across their operational reach, including areas like Mlolongo, Machakos, KE . You will be responsible for driving innovation within your categories and ensuring a superior customer experience. A strong understanding of digital marketing and promotional planning is essential for success in this role. The ability to forecast demand accurately is also a critical component.
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Online Retail Merchandising Specialist

20200 Kapsuser KES70000 Monthly WhatJobs

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full-time
Our client is seeking a creative and data-driven Online Retail Merchandising Specialist for a fully remote position. This role is critical in optimizing the online product presentation and driving sales performance across various e-commerce platforms. You will be responsible for developing and implementing effective merchandising strategies, analyzing product performance data, and ensuring an engaging and user-friendly shopping experience for customers. Key responsibilities include selecting and curating product assortments, optimizing product categorization and navigation, creating compelling product descriptions and visuals, and managing promotional campaigns. The ideal candidate will have a strong understanding of e-commerce best practices, proficiency with merchandising tools and analytics platforms (e.g., Google Analytics, Adobe Analytics), and a keen eye for visual merchandising. You will collaborate closely with marketing, buying, and operations teams to align merchandising efforts with overall business goals. This is a fully remote opportunity, requiring you to work independently and manage your time effectively from your chosen location. Excellent analytical skills, attention to detail, and a passion for online retail are essential. You should be adept at identifying trends, understanding customer behavior, and translating insights into actionable merchandising plans. If you are a motivated individual with a proven ability to enhance online sales through strategic merchandising, we encourage you to apply. Join our client's innovative team and play a vital role in shaping the online shopping experience for customers.
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Online Retail Store Manager

60200 Meru , Eastern KES70000 Annually WhatJobs

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full-time
Our client is seeking a proactive and results-oriented Online Retail Store Manager to oversee the operations of their e-commerce platform. This is a fully remote position, requiring you to manage all aspects of the online store from your dedicated home office. The successful candidate will be responsible for driving sales, optimizing the customer journey, and ensuring a seamless shopping experience. Key responsibilities include developing and executing digital marketing strategies, managing product listings and inventory, analyzing sales data to identify trends and opportunities, and overseeing customer service for online inquiries and issues. You will also be tasked with managing website content, ensuring it is up-to-date, engaging, and optimized for search engines. Collaboration with design, marketing, and logistics teams, even remotely, will be essential to maintain brand consistency and operational efficiency. The ideal candidate will have a proven track record in e-commerce management, strong analytical skills, and a deep understanding of online retail best practices. Excellent communication and project management skills are a must, as you will be coordinating various online initiatives. Experience with e-commerce platforms, CRM systems, and digital analytics tools is highly desirable. You should be a self-starter, capable of working independently and managing multiple priorities in a fast-paced virtual environment. This role offers a significant opportunity to shape the online presence of our client and drive substantial revenue growth through strategic online retail management, all from the convenience of your remote workspace.
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