9,521 Lead Architect jobs in Kenya
Senior Customer Support Lead - Technical & Escalation Management
Posted 20 days ago
Job Viewed
Job Description
Our client, a fast-paced technology company specializing in innovative SaaS solutions, is seeking an experienced and highly motivated Senior Customer Support Lead to manage their remote customer support operations. This pivotal role will involve leading a team of support specialists, overseeing complex technical issues, and ensuring exceptional customer satisfaction. You will be responsible for developing and implementing support strategies, processes, and tools to deliver timely, accurate, and efficient resolution of customer inquiries and escalations. The ideal candidate will possess strong leadership skills, a deep understanding of customer service best practices, and a proven ability to manage and resolve technical challenges in a remote environment.
Key Responsibilities:
Key Responsibilities:
- Lead, mentor, and manage a team of remote customer support representatives, fostering a positive and high-performing work environment.
- Oversee the daily operations of the customer support function, ensuring adherence to service level agreements (SLAs) and key performance indicators (KPIs).
- Handle complex technical issues and customer escalations, providing expert guidance and timely resolution.
- Develop and refine customer support processes, workflows, and documentation to improve efficiency and customer experience.
- Identify trends in customer inquiries and issues, collaborating with product and engineering teams to address root causes and implement preventative solutions.
- Develop and deliver training programs for the support team on product knowledge, troubleshooting techniques, and customer service skills.
- Utilize and manage customer support software and tools (e.g., ticketing systems, CRM, knowledge bases) to optimize support operations.
- Monitor customer feedback and satisfaction metrics, implementing strategies to enhance overall customer loyalty.
- Contribute to the development of self-service support resources, such as FAQs and knowledge base articles.
- Act as a point of escalation for critical customer issues, ensuring prompt and satisfactory resolution.
- Collaborate with other departments to ensure a seamless customer journey from pre-sales to post-sales support.
This advertiser has chosen not to accept applicants from your region.
0
Lead Technical Project Manager
Posted 20 days ago
Job Viewed
Job Description
Our client is seeking a visionary and results-oriented Lead Technical Project Manager to spearhead complex technology initiatives. This fully remote role offers the opportunity to lead diverse, globally distributed teams in delivering cutting-edge solutions. You will be responsible for the end-to-end project lifecycle, from defining project scope and objectives to executing, monitoring, and closing projects. This includes managing cross-functional teams, budgets, timelines, and stakeholder expectations, ensuring successful delivery of high-impact projects.
Key Responsibilities:
Qualifications:
This is a critical, fully remote position, offering unparalleled flexibility and the chance to shape impactful technology projects from anywhere. Our client is dedicated to providing a supportive and innovative remote work culture.
Key Responsibilities:
- Define project scope, goals, and deliverables that support business objectives in collaboration with senior management and stakeholders.
- Develop comprehensive project plans, including resource allocation, timelines, and budgets.
- Lead and manage project teams, providing guidance, motivation, and oversight.
- Effectively communicate project status, risks, and issues to all stakeholders, including senior leadership.
- Identify and manage project dependencies and critical path.
- Implement and manage project changes and interventions to achieve project outputs.
- Conduct project post-mortems and create lessons learned reports to identify successful and unsuccessful project elements.
- Manage vendor relationships and ensure the quality of deliverables from third parties.
- Ensure all projects adhere to company policies, methodologies, and best practices.
- Proactively identify and mitigate project risks and issues.
- Foster a collaborative and high-performance remote team environment.
Qualifications:
- Bachelor's or Master's degree in Computer Science, Engineering, Business Administration, or a related field.
- A minimum of 10 years of progressive experience in project management, with at least 5 years focused on technical projects (software development, IT infrastructure, etc.).
- Proven success in managing large-scale, complex projects from initiation to completion.
- Strong understanding of project management methodologies (Agile, Waterfall, Scrum, Kanban).
- Excellent leadership, communication, and stakeholder management skills.
- Proficiency in project management software such as Jira, Asana, or Microsoft Project.
- Experience managing remote and distributed teams.
- Ability to think strategically and translate complex technical concepts into clear business objectives.
- Strong negotiation and conflict resolution skills.
- PMP, PRINCE2, or Agile certification is highly desirable.
- Demonstrated ability to manage budgets and resources effectively.
This is a critical, fully remote position, offering unparalleled flexibility and the chance to shape impactful technology projects from anywhere. Our client is dedicated to providing a supportive and innovative remote work culture.
This advertiser has chosen not to accept applicants from your region.
1
Lead Technical Project Manager - Agile
Posted 20 days ago
Job Viewed
Job Description
Our client, a prominent software development house, is seeking an experienced Lead Technical Project Manager to spearhead complex software development initiatives. This is a fully remote opportunity, allowing you to manage projects from your home office anywhere in Kenya. You will be responsible for planning, executing, and closing high-impact projects, ensuring they are delivered on time, within scope, and on budget. This role requires a strong understanding of Agile methodologies (Scrum, Kanban), software development lifecycles, and technical architecture. You will lead cross-functional teams of developers, designers, QA engineers, and other stakeholders, fostering a collaborative and productive environment. Key responsibilities include defining project scope, creating detailed project plans, managing resources, identifying and mitigating risks, and facilitating effective communication among all parties. The ideal candidate will possess exceptional leadership, communication, and organizational skills, with a proven ability to manage multiple complex projects simultaneously. Experience with project management tools such as Jira, Asana, or Trello is essential. A background in software engineering or a related technical field is highly desirable. As a remote leader, you will excel at virtual team management, utilizing various communication and collaboration platforms to ensure project alignment and success. You will be adept at facilitating remote sprint planning, daily stand-ups, and retrospectives, ensuring transparency and continuous improvement. We are looking for a proactive, results-oriented individual who can drive projects to successful completion in a fast-paced, distributed environment. Your ability to translate business requirements into technical specifications and manage stakeholder expectations effectively will be paramount. This is a challenging yet rewarding role for a seasoned project manager looking to make a significant impact. The conceptual home for this position is Embu, Embu, KE , but it is a fully remote role.
This advertiser has chosen not to accept applicants from your region.
2
Lead Technical Project Manager - Remote
Posted 10 days ago
Job Viewed
Job Description
Our client, a renowned software development firm, is seeking a highly skilled and motivated Lead Technical Project Manager to spearhead critical technology initiatives within their fully remote operational structure. This role demands a blend of strong technical acumen and exceptional project management expertise to guide complex software development projects from conception through to successful deployment. You will be responsible for defining project roadmaps, overseeing development cycles, managing cross-functional engineering teams, and ensuring adherence to strict quality and timeline benchmarks. The ideal candidate possesses a comprehensive understanding of software development lifecycles (SDLC), various programming languages, system architecture, and cloud technologies. We are looking for a strategic thinker with a proven ability to anticipate and mitigate technical risks, manage stakeholder expectations, and foster an environment of innovation and collaboration. This is a remote-first opportunity, offering the flexibility to work from anywhere in Kenya. Key responsibilities include facilitating agile ceremonies, managing technical dependencies, ensuring robust testing and QA processes, and communicating project status effectively to senior leadership. Proficiency with project management tools such as Jira, Confluence, and Git is essential, as is a solid grasp of DevOps principles. You will be pivotal in driving technical decision-making, problem-solving complex issues, and ensuring the seamless integration of new technologies. Our client offers a competitive remuneration package, exciting challenges, and ample avenues for career advancement within a globally recognized organization committed to technological excellence. If you are a seasoned technical leader passionate about driving cutting-edge software projects to completion in a dynamic remote setting, this is an unparalleled opportunity.
This advertiser has chosen not to accept applicants from your region.
3
Lead Architect - Sustainable Design
Posted 20 days ago
Job Viewed
Job Description
Our client is looking for an innovative and experienced Lead Architect with a specialization in Sustainable Design to join their progressive architectural practice. This is a 100% remote role, offering an unparalleled opportunity to contribute to groundbreaking projects from anywhere in the world. The Lead Architect will spearhead the design and development of environmentally conscious and energy-efficient buildings, integrating cutting-edge sustainable practices and materials.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Lead the architectural design process for new projects, with a strong emphasis on sustainable building principles and practices.
- Develop conceptual designs, schematic designs, and detailed construction documents for sustainable architecture.
- Integrate passive and active design strategies to minimize environmental impact and enhance building performance.
- Research and specify sustainable materials, technologies, and systems, such as renewable energy, water conservation, and green roofs.
- Collaborate with engineers, consultants, clients, and contractors to ensure seamless integration of sustainable design elements throughout the project lifecycle.
- Conduct life cycle assessments (LCAs) and environmental impact analyses for proposed designs.
- Stay at the forefront of advancements in sustainable architecture, building science, and green building certifications (e.g., LEED, BREEAM).
- Mentor and guide junior architects and design team members in sustainable design methodologies.
- Prepare and present design proposals and reports to clients and stakeholders.
- Ensure compliance with building codes, regulations, and environmental standards.
- Develop innovative solutions to complex design challenges, balancing aesthetic, functional, and environmental considerations.
Qualifications:
- Professional degree in Architecture from an accredited institution.
- Master's degree in Sustainable Design or a related field is highly preferred.
- Registered Architect with the relevant professional body.
- Minimum of 8 years of progressive experience in architectural design, with a significant focus on sustainable and green building projects.
- Proven track record of leading architectural projects from concept to completion.
- In-depth knowledge of sustainable building materials, energy modeling software, and environmental design strategies.
- Familiarity with green building rating systems (e.g., LEED AP, BREEAM Assessor).
- Excellent design visualization, 3D modeling (e.g., Revit, SketchUp), and CAD skills.
- Strong understanding of building physics, thermodynamics, and environmental systems.
- Exceptional leadership, communication, and interpersonal skills.
- Ability to manage client relationships and project teams effectively in a remote setting.
- Demonstrated passion for environmental stewardship and sustainable development.
This advertiser has chosen not to accept applicants from your region.
4
Lead Architect - Sustainable Urban Development
Posted 20 days ago
Job Viewed
Job Description
Our client, a forward-thinking architectural firm renowned for its commitment to sustainable urban development and innovative design, is seeking an experienced Lead Architect. This is a fully remote position that offers the opportunity to shape the future of our cities with environmentally conscious and aesthetically remarkable designs. You will be responsible for leading design teams, managing projects from inception to completion, and ensuring that all architectural solutions meet the highest standards of design excellence, functionality, and sustainability.
Responsibilities:
Responsibilities:
- Lead the design conception and development of large-scale architectural projects, with a focus on sustainable urban environments.
- Oversee all phases of the architectural design process, including schematic design, design development, construction documents, and construction administration.
- Collaborate closely with clients, engineers, urban planners, and other stakeholders to define project requirements and visions.
- Manage and mentor junior architects and design teams, fostering a collaborative and creative work environment.
- Ensure designs comply with building codes, zoning regulations, accessibility standards, and environmental certifications (e.g., LEED).
- Develop innovative and sustainable design solutions that integrate cutting-edge technologies and materials.
- Prepare and present design proposals, renderings, and presentations to clients and review boards.
- Conduct site analysis and feasibility studies for new projects.
- Manage project budgets and timelines effectively, ensuring projects are delivered on schedule and within financial constraints.
- Perform quality control reviews of architectural documents and specifications.
- Stay abreast of the latest trends in architectural design, sustainable building practices, and urban planning.
- Engage in business development activities, including proposal writing and client relationship management.
- Champion the firm's commitment to design excellence and sustainable practices.
- Coordinate with contractors and construction teams during the building phase to ensure design intent is realized.
- Contribute to the firm's knowledge base and best practices in sustainable architecture.
- Bachelor's or Master's degree in Architecture from an accredited institution.
- Minimum of 10 years of progressive experience in architectural design, with a significant focus on urban development and sustainable projects.
- Professional license to practice architecture (e.g., Registered Architect).
- Demonstrated experience leading architectural teams and managing complex projects from concept to completion.
- Expertise in sustainable design principles and green building technologies (LEED AP accreditation preferred).
- Proficiency in architectural design software (e.g., Revit, AutoCAD, SketchUp, Adobe Creative Suite).
- Strong understanding of building codes, zoning laws, and construction methodologies.
- Excellent leadership, communication, presentation, and client management skills.
- Ability to work autonomously and collaboratively in a fully remote setting.
- Proven ability to manage budgets and project schedules.
- Portfolio showcasing exceptional design talent and successful project delivery.
- A passion for creating innovative, functional, and environmentally responsible spaces.
This advertiser has chosen not to accept applicants from your region.
5
Lead Architect - Urban Planning & Design
Posted 10 days ago
Job Viewed
Job Description
Our client, a renowned architectural and urban planning firm, is seeking an accomplished Lead Architect with expertise in urban planning and design to spearhead their fully remote design initiatives. This senior role requires a visionary leader capable of guiding complex urban development projects, fostering collaborative design processes, and ensuring innovative, sustainable, and community-focused outcomes. You will play a critical role in shaping the urban landscape through compelling design leadership in a flexible, remote work environment.
Responsibilities:
Responsibilities:
- Lead the conceptualization, design, and development of large-scale urban planning and architectural projects.
- Develop master plans, site plans, and architectural designs that integrate seamlessly with their surroundings and meet community needs.
- Oversee and mentor junior architects and design teams, providing technical guidance and creative direction.
- Collaborate with city planners, developers, engineers, and community stakeholders to achieve project objectives.
- Ensure designs comply with zoning regulations, building codes, and urban design guidelines.
- Champion the integration of sustainable urban development principles, green infrastructure, and smart city technologies.
- Prepare and present compelling design proposals, reports, and visualizations to clients and public bodies.
- Manage project schedules, budgets, and resources effectively throughout the design process.
- Conduct feasibility studies, site analyses, and impact assessments for proposed developments.
- Stay at the forefront of urban design trends, innovative materials, and advanced digital design tools.
- Review and approve design documentation, construction drawings, and specifications.
- Facilitate design workshops and charrettes, fostering collaborative problem-solving.
- Represent the firm in public consultations and stakeholder engagements.
- Master's degree in Architecture, Urban Planning, or a related field.
- Minimum of 8 years of progressive experience in architectural design and urban planning, with a significant focus on leading major projects.
- Demonstrated expertise in urban design theory, master planning, and placemaking.
- Proficiency in advanced architectural and urban planning software (e.g., Revit, AutoCAD, SketchUp, Rhino, GIS software).
- Strong understanding of urban development processes, zoning laws, and public policy.
- Proven ability to lead and mentor design teams effectively in a remote setting.
- Exceptional strategic thinking, problem-solving, and decision-making skills.
- Outstanding communication, presentation, and stakeholder management abilities.
- Experience with sustainable urban design strategies and certifications (e.g., LEED-ND).
- Professional licensure as an Architect (RA) or certified Urban Planner is highly desirable.
- A strong portfolio showcasing impactful urban design and architectural projects.
This advertiser has chosen not to accept applicants from your region.
Be The First To Know
About the latest Lead architect Jobs in Kenya !
6
Lead Architect - Remote Design & Planning
Posted 12 days ago
Job Viewed
Job Description
Our client is seeking a visionary and experienced Lead Architect to guide the design and planning of innovative architectural projects. This is a fully remote position, offering a unique opportunity to shape environments from anywhere. You will be responsible for leading design teams, developing conceptual designs, overseeing project documentation, and ensuring that projects meet aesthetic, functional, and regulatory requirements. Your role will involve close collaboration with clients, engineers, and construction professionals to bring architectural visions to life.
As a Lead Architect, you will translate client needs and project briefs into compelling design solutions. You will be proficient in utilizing advanced architectural software for 3D modeling, rendering, and simulation, and possess a deep understanding of building codes, sustainable design principles, and construction technologies. Your leadership will extend to mentoring junior architects, fostering a collaborative design process, and ensuring the highest quality of architectural output. Excellent communication and presentation skills are paramount for effectively conveying design concepts and engaging with diverse stakeholders. This position demands a strategic mindset, a keen eye for detail, and the ability to manage multiple projects simultaneously while maintaining design integrity and project timelines in a remote setting. You will be instrumental in driving design innovation and ensuring the successful realization of each project.
Key Responsibilities:
Qualifications:
As a Lead Architect, you will translate client needs and project briefs into compelling design solutions. You will be proficient in utilizing advanced architectural software for 3D modeling, rendering, and simulation, and possess a deep understanding of building codes, sustainable design principles, and construction technologies. Your leadership will extend to mentoring junior architects, fostering a collaborative design process, and ensuring the highest quality of architectural output. Excellent communication and presentation skills are paramount for effectively conveying design concepts and engaging with diverse stakeholders. This position demands a strategic mindset, a keen eye for detail, and the ability to manage multiple projects simultaneously while maintaining design integrity and project timelines in a remote setting. You will be instrumental in driving design innovation and ensuring the successful realization of each project.
Key Responsibilities:
- Lead the design process from conceptualization to detailed documentation for various architectural projects.
- Develop innovative and functional design solutions that meet client requirements and aesthetic standards.
- Oversee the creation of architectural drawings, models, and specifications.
- Ensure compliance with all relevant building codes, zoning regulations, and accessibility standards.
- Collaborate effectively with clients, engineers, contractors, and other consultants.
- Mentor and guide junior architectural staff, fostering professional development.
- Manage project timelines, budgets, and resources effectively.
- Conduct site analysis and feasibility studies.
- Stay current with architectural trends, materials, and technologies.
- Present design proposals and solutions to clients and stakeholders.
Qualifications:
- Professional Bachelor of Architecture (B.Arch) or Master of Architecture (M.Arch) degree.
- Registered Architect with relevant professional accreditation.
- Minimum of 10 years of architectural design experience, with a significant portion in a lead or senior role.
- Proficiency in architectural design software (e.g., Revit, AutoCAD, SketchUp, Lumion).
- Strong understanding of building codes, construction methods, and sustainable design principles.
- Excellent leadership, project management, and communication skills.
- Proven ability to manage multiple projects and meet deadlines in a remote environment.
- Creative thinking and a strong portfolio showcasing diverse architectural projects.
This advertiser has chosen not to accept applicants from your region.
7
Lead Architect - Sustainable & Resilient Design
Posted 20 days ago
Job Viewed
Job Description
Our client is seeking an innovative and visionary Lead Architect with a strong specialization in Sustainable and Resilient Design to join their fully remote design studio. This senior role will be responsible for leading architectural projects from conceptualization through to completion, with a focus on creating environmentally responsible, energy-efficient, and future-proof buildings. You will develop architectural designs, oversee the production of detailed construction documents, and ensure compliance with building codes, zoning regulations, and sustainability standards (e.g., LEED, BREEAM). The Lead Architect will mentor junior architects, collaborate closely with engineers and consultants, and manage client relationships. A deep understanding of passive design strategies, renewable energy integration, material science, and advanced building technologies is essential. This position requires exceptional design skills, strong project management capabilities, and the ability to lead and inspire a remote team. Your expertise will be crucial in shaping the built environment with a commitment to long-term sustainability and resilience.
Responsibilities:
Responsibilities:
- Lead the architectural design process for projects, focusing on sustainable and resilient design principles.
- Develop conceptual designs, schematic designs, and detailed construction documents.
- Ensure designs meet all relevant building codes, zoning regulations, and accessibility standards.
- Integrate sustainable design strategies, including passive design, energy efficiency, water conservation, and material selection.
- Oversee the specification and selection of building materials and systems, prioritizing low-impact and durable options.
- Collaborate with structural, mechanical, electrical, and plumbing engineers to ensure integrated and efficient building systems.
- Manage project timelines, budgets, and resources effectively.
- Conduct site analyses and feasibility studies.
- Mentor and guide junior architectural staff, fostering their professional development.
- Liaise with clients, contractors, and regulatory authorities throughout the project lifecycle.
- Stay current with advancements in architectural design, sustainable technologies, and building science.
- Contribute to the firm's portfolio of innovative and award-winning projects.
- Bachelor's or Master's degree in Architecture from an accredited institution.
- Licensed Architect (or eligible for licensure) in Kenya.
- Minimum of 8 years of progressive architectural experience, with a significant focus on sustainable and resilient design.
- Proficiency in architectural design software (e.g., Revit, AutoCAD, SketchUp) and rendering tools.
- In-depth knowledge of sustainable building certifications (e.g., LEED AP is highly desirable).
- Strong understanding of building physics, energy modeling, and passive design strategies.
- Excellent design sensibility, creativity, and technical proficiency.
- Strong project management, leadership, and communication skills.
- Ability to work independently and lead teams in a fully remote environment.
- Experience in various project typologies (e.g., residential, commercial, institutional) is a plus.
This advertiser has chosen not to accept applicants from your region.
8
Lead Technical Recruiter, IT & Engineering
Posted 20 days ago
Job Viewed
Job Description
Our client, a fast-paced and innovative recruitment consultancy, is seeking a highly skilled and results-driven Lead Technical Recruiter. This is a fully remote position, allowing you to leverage your expertise in talent acquisition from anywhere. The ideal candidate will have a deep understanding of the IT and engineering talent market, a passion for connecting top talent with exciting opportunities, and a proven ability to manage complex recruitment cycles. You will be responsible for sourcing, screening, and placing highly qualified candidates for a variety of technical roles, while also mentoring junior members of the recruitment team.
Key Responsibilities:
Qualifications:
This remote role is perfect for a seasoned recruiter who is passionate about technology and talent. You will have the opportunity to work with a dynamic client base and shape the future of technical talent acquisition.
Key Responsibilities:
- Lead full-cycle technical recruitment processes, from sourcing and screening to offer negotiation and onboarding.
- Develop and implement effective sourcing strategies to identify passive and active candidates for hard-to-fill roles.
- Build and maintain a strong pipeline of qualified IT and engineering professionals.
- Conduct in-depth technical interviews to assess candidates' skills, experience, and cultural fit.
- Partner closely with hiring managers to understand their needs and provide expert guidance on talent acquisition strategies.
- Utilize various recruitment tools and platforms (e.g., LinkedIn Recruiter, ATS, job boards) to attract and engage candidates.
- Mentor and coach junior recruiters, providing guidance and support to foster their professional development.
- Track recruitment metrics and provide regular reports on hiring progress, pipeline health, and candidate experience.
- Stay current with industry trends and best practices in technical recruitment.
- Ensure a positive and engaging candidate experience throughout the recruitment process.
Qualifications:
- Bachelor's degree in Human Resources, Business Administration, or a related field.
- Minimum of 5 years of experience in technical recruitment, with at least 2 years in a lead or senior capacity.
- Proven track record of successfully placing candidates in challenging IT and engineering roles (e.g., software engineers, data scientists, DevOps engineers, cybersecurity specialists).
- In-depth knowledge of various programming languages, technologies, and technical stacks.
- Excellent understanding of Boolean search techniques and advanced sourcing methodologies.
- Experience with Applicant Tracking Systems (ATS) is essential.
- Strong negotiation and influencing skills.
- Exceptional communication and interpersonal skills, with the ability to build rapport with candidates and clients.
- Ability to work independently and manage workload effectively in a remote environment.
This remote role is perfect for a seasoned recruiter who is passionate about technology and talent. You will have the opportunity to work with a dynamic client base and shape the future of technical talent acquisition.
This advertiser has chosen not to accept applicants from your region.
9