256 Installations jobs in Nairobi
Senior Field Installation Technician
Posted 20 days ago
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Senior Field Installation Technician (Remote)
Posted 20 days ago
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Field Installation Technician (Remote Training)
Posted 10 days ago
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Responsibilities:
- Perform installations, upgrades, and repairs of company equipment at customer sites.
- Diagnose and resolve technical hardware and software issues.
- Conduct preventative maintenance to ensure optimal equipment performance.
- Interpret technical manuals, blueprints, and schematics.
- Collaborate with remote support teams to troubleshoot complex problems.
- Provide clear and concise reports on installation and maintenance activities.
- Adhere to all safety regulations and company policies.
- Manage inventory of parts and tools required for installations.
- Provide basic user training on equipment operation as needed.
- Proven experience in a field service or installation role.
- Strong understanding of mechanical and electrical systems.
- Ability to read and interpret technical documentation.
- Excellent troubleshooting and problem-solving skills.
- Valid driver's license and clean driving record.
- Willingness to travel to various customer locations.
- Proficiency in using hand and power tools.
- High school diploma or equivalent; technical certification is a plus.
- Ability to work independently and manage time effectively.
- Comfort with remote training and virtual learning platforms.
Lead HVAC Installation Technician - Remote Field Support
Posted 6 days ago
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Senior Field Installation and Maintenance Technician
Posted 14 days ago
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Key Responsibilities:
- Perform complex installations, maintenance, and repairs on a range of technical equipment, adhering to strict safety protocols.
- Diagnose and troubleshoot mechanical, electrical, and software issues with precision and efficiency.
- Conduct preventative maintenance checks and services to ensure optimal equipment performance and longevity.
- Interpret technical manuals, schematics, and blueprints to guide installation and repair procedures.
- Provide on-site technical support and training to clients, ensuring they can operate equipment safely and effectively.
- Document all service calls, including issues identified, actions taken, and parts used, using our client's remote reporting system.
- Manage inventory of spare parts and tools, ensuring availability for service calls.
- Collaborate with the remote support team to resolve escalated technical issues.
- Adhere to all company policies, procedures, and safety regulations.
- Proactively identify opportunities for service improvement and efficiency gains.
- Maintain a professional demeanor and represent the company positively during client interactions.
- Report on service activities and performance metrics as required through the remote platform.
Qualifications:
- Technical degree or certification in a relevant field (e.g., Electrical Engineering, Mechanical Engineering, Industrial Technology) or equivalent experience.
- Minimum of 6 years of hands-on experience in installation, maintenance, and repair of technical equipment.
- Strong understanding of mechanical, electrical, and electronic systems.
- Proficiency in reading and interpreting technical documentation.
- Ability to work independently and manage time effectively in a remote and field-based environment.
- Excellent problem-solving and diagnostic skills.
- Strong communication and interpersonal skills, with the ability to train and support clients.
- Valid driver's license and a clean driving record.
- Willingness to travel to various client sites as required.
- Familiarity with remote diagnostic and reporting tools is a plus.
- Commitment to safety and quality standards.
This role involves significant field work with a focus on the Mombasa, Mombasa, KE region, but with remote coordination and administrative duties.
Remote Field Installation & Maintenance Technician
Posted 18 days ago
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Job Description
Company: StreamPrime
Location: Remote (Positions available for candidates in select countries)
Job Type: Full-time
About StreamPrime
StreamPrime is revolutionising the world of entertainment. We are a premier, all-in-one digital platform offering an unparalleled collection of content to millions of subscribers globally. Our mission is to eliminate the need for multiple subscriptions by providing a single, affordable destination for all entertainment needs, including over 5 million movies and TV shows, live sports, 1 million radio stations, and 170+ live TV channels.
Job Summary
We are seeking a skilled and customer-focused Field Technician to join our team. As a StreamPrime Field Technician, you will be the hands-on expert providing on-site support to our valued customers. You will be responsible for ensuring a seamless setup and user experience, primarily on television-based devices. This role is crucial for helping customers overcome technical hurdles and unlock the full potential of their StreamPrime subscription. The ideal candidate has a solid IT background, excellent problem-solving skills, and a passion for delivering outstanding customer service.
Key Responsibilities
- Travel to customer locations to provide on-site technical support and assistance.
- Install and configure the StreamPrime application on a wide range of devices, with a primary focus on Android TVs, Smart TVs, and other TV-connected devices.
- Assist customers with the installation and setup of the application on mobile devices (Android) as needed.
- Diagnose and resolve technical issues related to software installation, account login, network connectivity, and device performance.
- Provide clear, hands-on training to customers on how to use and navigate the StreamPrime interface, including our Smart TV interface.
- Troubleshoot and resolve common user issues, such as billing inquiries or account access problems, in a professional and efficient manner.
- Ensure customers have a positive and successful experience, leaving them confident in their ability to use the service.
- Maintain a high level of professionalism and represent the StreamPrime brand positively during all customer interactions.
Required Qualifications & Skills
- Proven experience in an IT support, field technician, or a similar hands-on technical role.
- A strong background in IT with a good understanding of consumer electronics, especially Smart TVs and Android TV systems.
- Proficiency in installing and configuring applications, including experience with APK files.
- Excellent troubleshooting and diagnostic skills, with the ability to identify and solve problems logically.
- Strong interpersonal and communication skills, with a patient and friendly demeanour.
- Ability to explain technical concepts clearly to non-technical customers.
- Must be self-motivated, organised, and capable of managing a schedule of on-site visits.
- A valid driver's license and access to reliable transportation is required.
What We Offer
- The opportunity to be a key, hands-on member of a rapidly growing global entertainment brand.
- A dynamic role where you will directly contribute to customer satisfaction and retention.
- All necessary tools and training to succeed in your role.
Note:
The compensation structure for this role is unique and includes performance-based incentives. Full details regarding earnings and payment arrangements will be discussed during the interview process.
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Remote Senior Field Technician (Installation & Maintenance)
Posted 6 days ago
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Senior Field Installation & Maintenance Technician, Remote Oversight
Posted 17 days ago
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Key Responsibilities:
- Provide remote technical support and guidance to on-site installation and maintenance teams.
- Review installation plans and specifications, ensuring proper interpretation and execution.
- Troubleshoot and diagnose complex technical issues encountered during installation or maintenance activities.
- Develop and implement effective maintenance procedures and schedules to ensure optimal equipment performance.
- Coordinate with site supervisors and technicians to manage project timelines and resource allocation.
- Ensure all work performed adheres to safety standards, company policies, and regulatory requirements.
- Maintain detailed records of installation, maintenance, and repair activities.
- Identify recurring issues and recommend solutions or process improvements to prevent future problems.
- Train and mentor junior technicians on installation techniques, troubleshooting methods, and best practices.
- Collaborate with engineering and product development teams to provide feedback on equipment design and performance.
- Manage inventory of spare parts and consumables, ensuring availability for scheduled maintenance and repairs.
- Conduct remote inspections and quality checks to verify the accuracy and completeness of work.
- Respond to urgent service requests and provide timely technical assistance.
This is a 100% remote position. You will work from your own office and leverage communication tools to support field operations. We are looking for individuals who are proactive, detail-oriented, and possess excellent problem-solving skills. The ability to clearly communicate technical information to both technical and non-technical personnel is crucial. A strong mechanical or electrical background is essential. This role requires a high degree of autonomy and the ability to manage multiple tasks effectively. Experience in the installation and maintenance of industrial equipment, machinery, or related systems is highly desirable. The nominal location is Mombasa, Mombasa, KE , but the position is entirely remote.
Senior Field Installation Specialist (Remote)
Posted 19 days ago
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Job Description
- Provide remote expert guidance and support to field installation teams.
- Develop and maintain comprehensive installation manuals and troubleshooting guides.
- Diagnose and resolve complex technical issues encountered during installations.
- Conduct remote quality assurance checks on completed installations.
- Train and mentor junior installation personnel.
- Communicate effectively with clients to address concerns and ensure satisfaction.
- Stay updated on product developments and installation best practices.
- Contribute to the continuous improvement of installation processes and documentation.
Qualifications:
- Minimum of 5 years of experience in field installation, preferably in a complex technical environment.
- Proven track record of successfully managing and supporting remote installation projects.
- Strong understanding of network infrastructure, hardware, and software installation.
- Excellent problem-solving and analytical skills.
- Exceptional verbal and written communication abilities.
- Proficiency in using remote collaboration and diagnostic tools.
- Ability to interpret technical drawings and schematics.
- Experience in a customer-facing role is essential.
- Relevant technical certifications are a plus.
This role is based in the **Mombasa, Mombasa, KE** region, but operates entirely remotely, allowing you to contribute from your home office. If you are a motivated individual with a passion for technical excellence and remote collaboration, we encourage you to apply.