What Jobs are available for Hotel Staff in Malindi?

Showing 95 Hotel Staff jobs in Malindi

Director of Luxury Hospitality & Tourism

80200 Casuarina KES190000 Annually WhatJobs Direct

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full-time
Our client, a premier operator in the hospitality and tourism sector, is seeking an experienced and passionate Director of Luxury Hospitality & Tourism to lead their strategic initiatives. This role is fully remote, offering the flexibility to drive innovation and excellence in service from anywhere. You will be responsible for developing and overseeing high-end guest experiences, implementing operational standards that define luxury, and driving the growth and reputation of the brand. Key responsibilities include crafting unique travel itineraries, ensuring impeccable service delivery across all touchpoints, and managing relationships with luxury partners and stakeholders. The ideal candidate will possess a deep understanding of the luxury travel market, exceptional customer service acumen, and a proven ability to manage diverse teams in a high-stakes environment. Extensive experience in luxury hotel management, tour operations, or a related field is essential. You should have a strong network within the luxury tourism industry and a keen eye for detail. This role requires excellent leadership, communication, and strategic planning skills, with the ability to anticipate and exceed the expectations of discerning clientele. You will be instrumental in shaping marketing strategies, developing new offerings, and ensuring brand consistency. The ability to innovate and adapt to evolving travel trends while upholding the highest standards of quality and exclusivity is paramount. This is an exciting opportunity to make a significant impact on the luxury travel landscape, contributing to unforgettable experiences for discerning travelers, with a focus on destinations including the vibrant coast around Malindi, Kilifi, KE .
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Director of Global Hospitality & Tourism Strategy

80200 Casuarina KES4500000 Annually WhatJobs Direct

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full-time
Our client is seeking a visionary and dynamic Director of Global Hospitality & Tourism Strategy to lead the expansion and enhancement of their offerings. This is a fully remote, senior leadership position focused on shaping the future of their presence in the hospitality and tourism sector worldwide. The ideal candidate will possess a deep understanding of global travel trends, consumer preferences, and operational best practices within the industry. You will be responsible for developing and implementing strategic initiatives that drive revenue growth, improve guest experiences, and ensure sustainable business practices across all operations. This role demands exceptional strategic thinking, strong leadership capabilities, and a proven track record in managing complex, geographically diverse hospitality portfolios. The ability to collaborate effectively with cross-functional teams, drive innovation, and adapt to evolving market demands is essential. This is an unparalleled opportunity to make a significant impact on a global scale from a remote work environment.

Key Responsibilities:
  • Develop and execute a comprehensive global strategy for the hospitality and tourism business.
  • Identify and evaluate new market opportunities and potential expansion areas.
  • Drive innovation in guest services, product development, and operational efficiency.
  • Analyze market trends, competitor activities, and customer feedback to inform strategic decisions.
  • Collaborate with regional management teams to ensure alignment and successful implementation of strategies.
  • Develop and manage relationships with key industry partners, suppliers, and stakeholders.
  • Oversee the development and implementation of sustainability initiatives within the hospitality operations.
  • Set performance benchmarks and monitor key metrics to drive business growth and profitability.
  • Lead and mentor a global, remote team, fostering a culture of excellence and continuous improvement.
  • Represent the company at international industry conferences and events.
  • Ensure compliance with all relevant regulations and quality standards across all operations.
This fully remote position allows you to shape the future of hospitality and tourism from anywhere in the world. Our client is committed to delivering exceptional experiences and is looking for a leader who can inspire and guide their global teams. You will be instrumental in setting the direction for innovative projects and strategic partnerships. The successful candidate will possess strong analytical skills, a creative mindset, and the ability to navigate the complexities of the international hospitality market. The core of this role involves defining and driving strategic growth and operational excellence across a global network of properties and services. The opportunity to influence significant business decisions and drive international expansion remotely is a key aspect of this exciting role. We are seeking a strategic visionary who can orchestrate success across diverse cultural and operational landscapes.Malindi, Kilifi, KE .
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Remote Hospitality & Tourism Business Development Manager

80103 Casuarina KES140000 Annually WhatJobs Direct

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full-time
Our client is actively searching for a dynamic and results-oriented Remote Hospitality & Tourism Business Development Manager. This is a fully remote position, allowing you to drive growth and forge strategic partnerships within the vibrant tourism sector from anywhere. You will be responsible for identifying new business opportunities, developing strategic alliances with hotels, tour operators, and travel agencies, and expanding our client's reach in the market. Your key duties will include market research, competitor analysis, and the development of innovative business strategies tailored to the hospitality and tourism industry. You will manage client relationships, negotiate contracts, and ensure the successful implementation of new business ventures. The ability to build and maintain a strong network within the industry is essential. We are seeking an individual with a deep understanding of the hospitality and tourism landscape, excellent negotiation skills, and a proven ability to close deals. Passion for travel and a creative approach to business development are highly valued. This role requires excellent communication and presentation skills, as you will be engaging with a diverse range of stakeholders. You will play a pivotal role in enhancing our client's market presence and driving revenue growth through strategic partnerships. This position offers the flexibility to work remotely while making a significant impact on the tourism industry. This role is based in Malindi, Kilifi, KE but is a remote-first position.
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Remote Leisure and Hospitality Manager

80101 Casuarina KES320000 Annually WhatJobs Direct

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Job Description

full-time
Our client is seeking a visionary and experienced Leisure and Hospitality Manager to spearhead their remote operations. This role is designed for an individual passionate about creating exceptional guest experiences and managing diverse leisure and hospitality services from a distance. You will be responsible for overseeing various aspects of operations, including strategic planning, service quality, marketing initiatives, and team management, all within a fully remote framework. This position requires a proactive leader who can leverage technology to maintain high standards and drive business growth. The ideal candidate will have a robust background in hospitality management, event planning, or related fields, with a proven ability to innovate and adapt in a dynamic environment. You'll work to enhance guest satisfaction, optimize operational efficiency, and develop new revenue streams. As a remote-first organization, this role offers significant flexibility and the chance to impact a well-established brand. Responsibilities:
  • Develop and implement strategic plans to enhance the quality of leisure and hospitality services.
  • Oversee the management of various operational aspects, including service delivery, customer satisfaction, and operational efficiency.
  • Create and manage budgets, ensuring financial targets are met.
  • Develop and execute marketing and promotional strategies to attract and retain customers.
  • Manage relationships with vendors, suppliers, and partners.
  • Analyze market trends and customer feedback to identify opportunities for service improvement and innovation.
  • Lead and motivate remote teams, fostering a culture of excellence and collaboration.
  • Ensure compliance with all relevant health, safety, and licensing regulations.
  • Plan and coordinate special events and activities to enhance the guest experience.
  • Monitor key performance indicators and report on operational results and areas for improvement.
Qualifications:
  • Bachelor's degree in Hospitality Management, Business Administration, Tourism, or a related field.
  • Extensive experience in managing leisure and hospitality operations, with a focus on service excellence.
  • Proven track record in strategic planning, budgeting, and financial management.
  • Strong marketing and sales skills, with experience in promoting services.
  • Excellent leadership, communication, and interpersonal skills.
  • Demonstrated ability to manage and motivate remote teams.
  • Proficiency in relevant hospitality management software and tools.
  • Strong problem-solving and decision-making abilities.
  • Ability to adapt to changing market conditions and customer expectations.
  • Experience with event planning is a significant advantage.
This role is an exciting opportunity for a dynamic leader to shape and grow our client's leisure and hospitality offerings remotely, impacting guests and operations connected to the **Malindi, Kilifi, KE** area.
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Hospitality and Tourism Business Development Manager

80100 Casuarina KES120000 Annually WhatJobs Direct

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Job Description

full-time
Our client, a distinguished entity within the hospitality and tourism sector, is actively seeking an experienced and ambitious Business Development Manager. This role is integral to expanding our market reach, forging strategic partnerships, and driving revenue growth within the vibrant tourism landscape. The ideal candidate will possess a deep understanding of the hospitality industry, exceptional negotiation skills, and a proven track record in identifying and capitalizing on new business opportunities. You will be responsible for market research, developing business strategies, and cultivating relationships with key stakeholders, including hotels, tour operators, airlines, and government tourism bodies.

Key Responsibilities:
  • Identify and pursue new business opportunities within the hospitality and tourism sectors.
  • Develop and implement strategic business development plans to achieve company goals and revenue targets.
  • Build and maintain strong relationships with key clients, partners, and industry stakeholders.
  • Conduct market research and competitive analysis to identify emerging trends and opportunities.
  • Negotiate and close business deals, ensuring favorable terms for the company.
  • Create compelling proposals and presentations for potential clients and partners.
  • Represent the company at industry events, conferences, and trade shows.
  • Collaborate with internal teams (marketing, operations, sales) to ensure seamless service delivery and client satisfaction.
  • Monitor market performance and adapt strategies to respond to changes in the tourism landscape.
  • Analyze financial data and contribute to budgeting and forecasting.
Qualifications:
  • Proven experience in business development, sales, or a related role within the hospitality and tourism industry.
  • Demonstrated success in identifying new markets and developing strategic partnerships.
  • Exceptional negotiation, communication, and presentation skills.
  • Strong understanding of the hospitality and tourism market dynamics, trends, and key players.
  • Ability to think strategically and execute effectively.
  • Proficiency in CRM software and MS Office Suite.
  • Bachelor's degree in Business Administration, Marketing, Hospitality Management, or a related field.
  • Willingness to travel as required.
This is an exciting opportunity to shape the future growth of a leading hospitality and tourism enterprise. The role is based in **Malindi, Kilifi, KE**, with a hybrid work arrangement.
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Senior Operations Manager, Luxury Hospitality & Tourism

80200 Casuarina KES300000 Annually WhatJobs Direct

Posted 1 day ago

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Job Description

full-time
Our client, a renowned player in the luxury hospitality and tourism sector, is seeking a dynamic and experienced Senior Operations Manager to oversee a portfolio of high-end services. This position is fully remote, offering you the flexibility to manage operations, drive strategic initiatives, and ensure exceptional guest experiences from anywhere in the world. You will be responsible for optimizing service delivery, managing budgets, and leading remote teams to uphold the highest standards of quality and customer satisfaction, with a specific focus on enhancing offerings in the vibrant Malindi, Kilifi, KE area and other prime tourist destinations.

Key Responsibilities:
  • Develop and implement operational strategies to enhance service quality and guest satisfaction across all managed properties/services.
  • Oversee daily operations, ensuring efficiency and adherence to brand standards.
  • Manage budgets, control costs, and maximize revenue opportunities.
  • Lead, train, and motivate remote operational teams, fostering a culture of excellence.
  • Implement and monitor quality assurance programs and guest feedback mechanisms.
  • Develop and maintain strong relationships with suppliers, partners, and local tourism stakeholders.
  • Identify and drive process improvements to enhance operational workflows.
  • Ensure compliance with health, safety, and environmental regulations.
  • Prepare operational reports and present key performance indicators to senior management.
  • Stay informed about industry trends and best practices in luxury hospitality and tourism.

Qualifications:
  • Bachelor’s degree in Hospitality Management, Business Administration, Tourism, or a related field.
  • A minimum of 8 years of progressive experience in operations management within the luxury hospitality or high-end tourism industry.
  • Proven track record in managing budgets, P&L, and driving revenue growth.
  • Exceptional leadership, problem-solving, and decision-making skills.
  • Strong understanding of customer service excellence and luxury brand standards.
  • Excellent communication, interpersonal, and negotiation skills, vital for remote team leadership and stakeholder management.
  • Proficiency in property management systems (PMS) and other relevant hospitality software.
  • Ability to adapt to a fast-paced, dynamic, and remote work environment.
  • Experience in managing remote teams is highly advantageous.

This is a significant remote opportunity to lead operational excellence in the exciting world of luxury tourism. If you are a strategic thinker with a passion for delivering unparalleled guest experiences and managing effectively from a distance, we want to hear from you.
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Remote Hospitality & Tourism Development Consultant

80202 Casuarina KES5000000 Annually WhatJobs Direct

Posted 1 day ago

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Job Description

full-time
Our client is seeking an experienced and innovative Remote Hospitality & Tourism Development Consultant to join our globally distributed team. This is a fully remote role, offering flexibility and the opportunity to shape the future of the tourism sector from your home office. You will be responsible for developing and implementing strategies to enhance tourism offerings, improve guest experiences, and drive sustainable growth for hospitality businesses. Your expertise will span areas such as market analysis, service excellence, operational efficiency, and digital transformation within the hospitality and tourism industry. The ideal candidate possesses a comprehensive understanding of global tourism trends, customer service best practices, and revenue management strategies. You will collaborate virtually with a diverse range of clients, including hotels, resorts, tour operators, and tourism boards, providing strategic advice and actionable recommendations. This fully remote position requires excellent communication, presentation, and analytical skills, crucial for engaging effectively with clients and internal teams through digital platforms. Responsibilities include conducting feasibility studies, developing business plans, advising on marketing and sales strategies, recommending operational improvements, and assisting with the implementation of new technologies. You will also contribute to training and development programs for hospitality staff, delivered virtually. We are looking for a proactive and results-oriented consultant who is adept at managing projects independently and thrives in a remote work environment. A strong network within the hospitality and tourism industry is a significant asset. A Bachelor's or Master's degree in Hospitality Management, Tourism, Business Administration, or a related field is preferred. Join our team of experts and help redefine the hospitality and tourism experience for clients worldwide, all while enjoying the benefits of a fully remote career. The role is advertised for **Malindi, Kilifi, KE**, but requires no physical presence.
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Senior Operations Director - Remote Hospitality & Tourism

80100 Casuarina KES180000 Annually WhatJobs Direct

Posted 1 day ago

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Job Description

full-time
Our client is seeking a highly experienced and visionary Senior Operations Director to lead their remote Hospitality & Tourism division. This executive role is responsible for setting the strategic direction for all operational aspects, driving innovation, and ensuring exceptional service delivery across a distributed landscape. The ideal candidate possesses a deep understanding of the hospitality and tourism sectors, coupled with extensive experience in managing large-scale operations, P&L responsibility, and leading remote teams. You will be instrumental in optimizing operational efficiency, enhancing guest experiences, and achieving significant growth targets. This position requires strong leadership acumen, exceptional strategic planning capabilities, and a proven ability to navigate complex challenges in a dynamic market. As a remote-first leader, you will leverage advanced technologies to foster collaboration, implement best practices, and ensure seamless operations across all touchpoints. Key responsibilities include developing long-term operational strategies, overseeing budget management and financial performance, driving quality assurance, and fostering a culture of excellence and continuous improvement. The successful candidate will hold a Master's degree in Hospitality Management, Business Administration, or a related field, with a minimum of 12 years of progressive experience in senior operations leadership roles within the hospitality and tourism industries, including substantial experience managing remote operations. This is a career-defining opportunity for a seasoned executive to shape the future of our client's hospitality and tourism offerings, working in a flexible and high-impact remote role. Your strategic vision, operational expertise, and ability to inspire and lead a global team will be crucial in achieving ambitious goals and solidifying the company's position in the market. You will be responsible for cultivating partnerships, driving sustainable growth, and ensuring a world-class experience for every customer. The role demands a results-oriented leader who can effectively balance strategic vision with meticulous execution and operational oversight.

Responsibilities:
  • Set the strategic direction and vision for the remote Hospitality & Tourism operations.
  • Oversee all aspects of operational planning, execution, and performance management.
  • Drive P&L responsibility and manage operational budgets to achieve financial targets.
  • Develop and implement policies and procedures to ensure high standards of service and quality.
  • Lead, mentor, and develop a high-performing remote operational team.
  • Identify and implement innovative solutions to enhance guest experiences and operational efficiency.
  • Manage key stakeholder relationships, including partners, suppliers, and regulatory bodies.
  • Ensure compliance with all relevant industry regulations and standards.
  • Drive initiatives for sustainability and responsible tourism practices.
  • Analyze market trends and competitor activities to inform strategic decisions.
Qualifications:
  • Master's degree in Hospitality Management, Business Administration, or a related field.
  • Minimum of 12 years of progressive experience in senior operations leadership roles within the hospitality and tourism sectors.
  • Demonstrated success in managing large-scale remote operations and P&L.
  • Extensive experience in strategic planning, financial management, and operational optimization.
  • Exceptional leadership, communication, and interpersonal skills.
  • Proven ability to lead and motivate distributed teams effectively.
  • Strong understanding of the global hospitality and tourism landscape.
  • Proficiency in relevant operational management software and digital collaboration tools.
  • Strategic thinker with strong analytical and problem-solving capabilities.
  • Commitment to service excellence, innovation, and sustainability.
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Remote Leisure & Hospitality Program Coordinator

80200 Casuarina KES55000 Annually WhatJobs Direct

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full-time
Our client is seeking a highly organized and enthusiastic Remote Leisure & Hospitality Program Coordinator to manage and support a variety of initiatives within their dynamic sector. This fully remote role requires a proactive individual with excellent organizational, communication, and project coordination skills. You will be responsible for assisting with program planning, event logistics, stakeholder engagement, and administrative support, all conducted virtually. The ideal candidate will have a passion for the leisure and hospitality industry, a keen eye for detail, and the ability to manage multiple tasks and priorities efficiently in a remote setting. You will work closely with program managers, partners, and vendors to ensure the smooth execution of various projects and events. This position demands strong interpersonal skills, the ability to work independently, and a commitment to delivering high-quality support. We are looking for a motivated individual who can contribute to the success of our client's leisure and hospitality programs through exceptional coordination and support. This is a unique opportunity to be part of exciting projects from the comfort of your home. The role is conceptually based in **Malindi, Kilifi, KE**, but the position is 100% remote. Key Responsibilities:
  • Assist in the planning and coordination of leisure and hospitality programs and events.
  • Manage program-related communication with internal teams, partners, and external stakeholders.
  • Coordinate logistics for virtual and in-person activities, including scheduling and resource allocation.
  • Maintain program documentation, databases, and records.
  • Prepare reports, presentations, and other program-related materials.
  • Support program managers in executing program objectives and timelines.
  • Monitor program activities and identify potential issues or risks.
  • Process invoices and manage program budgets as directed.
  • Foster positive relationships with all stakeholders involved in the programs.
Qualifications:
  • Bachelor's degree in Hospitality Management, Tourism, Business Administration, or a related field.
  • 2+ years of experience in program coordination, event management, or hospitality operations.
  • Excellent organizational and time management skills.
  • Strong written and verbal communication abilities.
  • Proficiency in Microsoft Office Suite and project management tools.
  • Ability to work independently and manage tasks effectively in a remote environment.
  • Experience in the leisure or hospitality industry is highly preferred.
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Senior Leisure & Hospitality Operations Manager

80300 Casuarina KES580000 Annually WhatJobs Direct

Posted 1 day ago

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Job Description

full-time
Our client, a dynamic and growing hospitality group known for its unique guest experiences, is seeking an experienced Senior Leisure & Hospitality Operations Manager to join their fully remote management team. This role is vital for overseeing and enhancing the operational standards, guest satisfaction, and profitability of their diverse leisure and hospitality properties. You will be responsible for developing and implementing strategic operational plans, managing budgets, leading teams remotely, and ensuring the highest levels of service delivery across all guest touchpoints. The ideal candidate will possess a deep understanding of hospitality management, operational efficiency, revenue management, and customer service excellence. Strong leadership abilities, exceptional problem-solving skills, and the capacity to drive performance improvements in a remote environment are essential.

Key Responsibilities:
  • Develop and execute strategic operational plans to achieve business objectives and enhance guest experiences.
  • Oversee daily operations across various leisure and hospitality departments, ensuring smooth and efficient functioning.
  • Manage departmental budgets, control costs, and optimize revenue streams.
  • Lead, train, and motivate remote teams to achieve high performance and exceptional service standards.
  • Implement and monitor quality assurance programs to ensure consistency and excellence in service delivery.
  • Develop and maintain strong relationships with key stakeholders, including vendors, partners, and local authorities.
  • Analyze operational performance data and implement strategies for improvement.
  • Ensure compliance with all health, safety, and hygiene regulations.
  • Drive initiatives to enhance guest satisfaction and loyalty.
  • Oversee inventory management and procurement processes where applicable.
  • Effectively communicate company policies and procedures to remote staff.
  • Regularly report on operational performance and strategic initiatives to senior management.

Qualifications:
  • Bachelor's degree in Hospitality Management, Business Administration, or a related field.
  • Minimum of 5-7 years of progressive experience in hospitality operations management, with a focus on leisure or resort operations.
  • Proven track record of successfully managing budgets, driving revenue growth, and controlling costs.
  • Strong understanding of hotel operations, F&B, front office, and guest services.
  • Excellent leadership, team management, and motivational skills, particularly in a remote setting.
  • Exceptional customer service orientation and problem-solving abilities.
  • Proficiency in property management systems (PMS) and other hospitality software.
  • Strong analytical skills and the ability to interpret financial and operational data.
  • Excellent communication, presentation, and interpersonal skills.
  • Ability to adapt to a fast-paced and dynamic work environment.
  • Experience with luxury properties or niche leisure offerings is a plus.
This is a fantastic opportunity to shape the operational success of a premier leisure and hospitality group, offering the flexibility of a fully remote position and the chance to lead impactful initiatives.
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