8,274 Jobs in Malindi

About Us

Zeplin Investments Ltd is a leading Internet Service Provider (ISP) dedicated to delivering reliable connectivity and exceptional customer service. We specialize in providing tailored solutions to our clients while upholding the highest standards of operational excellence.

Position Overview

We are looking for a highly skilled and motivated Customer Service Agent to join our team. This role plays a key part in managing customer interactions, ensuring timely resolution of inquiries, and maintaining outstanding service standards. The ideal candidate will have proven experience in customer support, preferably within the ISP or telecommunications industry, and will contribute to both operational efficiency and customer satisfaction.

Key Responsibilities

• Manage customer interactions through CRM and support ticketing systems, ensuring timely and effective resolution.
• Provide technical support for customers experiencing internet connectivity issues through clear and accurate troubleshooting.
• Handle billing inquiries, process payments, and manage account adjustments with accuracy and professionalism.
• Educate customers on service plans, available upgrades, and changes to their accounts or service terms.
• Ensure all customer interactions align with company policies, quality standards, and regulatory requirements.
• Mentor and guide junior support agents by providing feedback and coaching to uphold service excellence.
• Maintain accurate records of customer interactions, service issues, and resolutions.
• Escalate unresolved matters to the relevant departments for timely resolution.
• Identify opportunities to improve customer satisfaction and retention by addressing service gaps.
• Collect and analyze customer feedback to support continuous service improvement.
• Collaborate with Sales, Technical Support, and Network Operations teams to deliver a seamless customer experience.

Requirements

• A
  minimum of a Diploma or Bachelor's degree
  in
  Business Administration, Communication, Public Relations, Information Technology
  or a related field.
• Proven experience of 2-4 years in a customer service role, preferably within the ISP or telecommunications industry.
• Strong technical acumen with the ability to troubleshoot internet connectivity effectively and related technical issues.
• Proficiency in using CRM platforms and support ticketing systems.
• Excellent communication, interpersonal, and conflict-resolution skills.
• Ability to work both independently and collaboratively in a fast-paced environment.
• Demonstrated leadership abilities, with experience mentoring or training junior customer service staff considered an advantage.
• High level of attention to detail, with strong organizational and documentation skills.

Benefits

• Lunch is provided.
• Opportunities for career growth and professional development.
• A supportive and collaborative work environment.

Job Description – Sous Chef (start immediately)

Location: Temple Point Resort, Watamu, Kenya

About Temple Point Resort

Temple Point Resort is a unique destination located at the heart of Watamu Marine National Park, where the Mida Creek meets the Indian Ocean. Surrounded by lush gardens, pristine beaches, and vibrant local culture, the resort offers guests an unforgettable blend of relaxation, fine dining, wellness, and adventure. With multiple restaurants, themed culinary events, and a focus on high-quality local and international cuisine, Temple Point has established itself as a leading hospitality destination on the Kenyan coast.

Position Overview

The Sous Chef will play a vital role in leading the kitchen brigade and ensuring the consistent delivery of exceptional dining experiences across all outlets of Temple Point Resort. The role requires creativity, technical skill, and leadership to maintain high culinary standards, while supporting the Executive Chef in menu development, kitchen operations, and training of staff.

Key Responsibilities

• Assist the Executive Chef in daily kitchen operations across all outlets (buffet, à la carte, bakery, pastry, events).

• Supervise, train, and motivate kitchen staff, fostering a culture of professionalism, teamwork, and accountability.

• Oversee food preparation and presentation, ensuring compliance with hygiene, food safety, and quality standards (HACCP).

• Support in menu planning, costing, and seasonal adjustments, focusing on local ingredients and international standards.

• Control stock levels, manage food waste, and ensure cost-effective kitchen operations.

• Lead the team in the absence of the Executive Chef, ensuring smooth service and consistent quality.

• Collaborate with service staff and other departments to deliver seamless guest experiences.

• Contribute to the development of culinary events, themed nights, and special promotions.

Qualifications & Requirements

• Diploma or degree in Culinary Arts or Hospitality Management.

• Minimum 5 years of professional experience in a high-volume or fine dining environment, including 2+ years in a leadership role.

• Strong knowledge of international and regional cuisines, including plant-based and wellness-oriented concepts.

• Proven leadership, organizational, and communication skills.

• Understanding of kitchen cost management, stock control, and procurement.

• Knowledge of HACCP and international hygiene standards.

• Ability to work under pressure in a fast-paced environment with flexibility and creativity.

What We Offer

• Opportunity to work in a leading resort on the Kenyan coast with a dynamic and international team.

• Professional development and training opportunities.

• Competitive compensation package, including accommodation and meals.

• A chance to contribute to a growing hospitality brand known for culinary innovation and cultural experiences.

⸻

Salary Range 80-100k starting, depending on skills and expierience

Company Description

VILLA JACARANDA is a real estate company based in Cannes, Provencealpescôted'azur, France. Our company is dedicated to providing exceptional real estate services and luxurious properties in prime locations. We are committed to excellence and strive to exceed the expectations of our clients. At VILLA JACARANDA, we value professionalism, integrity, and customer satisfaction.

Role Description

This is a full-time on-site role for a Kitchen Utility Associate located in Malindi. The Kitchen Utility Associate will be responsible for tasks such as food preparation, dishwashing, and cooking. The role also involves maintaining cleanliness in the kitchen area, ensuring the smooth operation of kitchen processes, and assisting other kitchen staff as needed. Additionally, the Kitchen Utility Associate will communicate effectively with team members to ensure customer satisfaction and efficient service.

Qualifications

• Food Preparation, Cooking, and Dishwashing skills
• Strong Communication skills
• Commitment to Customer Satisfaction
• Ability to work independently and as part of a team
• High attention to detail and cleanliness
• Previous experience in a kitchen environment is a plus
• Ability to work in a fast-paced environment

Role Description

This is a full-time hybrid role for a Digital Marketing Specialist. The position is located in Malindi, but some work from home is acceptable. The Digital Marketing Specialist will be responsible for developing and implementing digital marketing strategies, managing social media channels, analyzing web analytics, and executing online marketing campaigns. Additionally, this role requires regular communication with internal teams and external partners to ensure cohesive marketing efforts.

Qualifications

• Experience in Social Media Marketing and Digital Marketing
• Proficiency in Web Analytics and Online Marketing
• Strong Communication skills
• Excellent organizational and project management skills
• Ability to work independently and as part of a team
• Graphic Design skills

• Develop and implement comprehensive automated quality assurance strategies for manufacturing processes.
• Lead and mentor a team of QA engineers, providing guidance and technical expertise.
• Design, execute, and analyze results of automated testing protocols.
• Identify and troubleshoot quality issues, developing root cause analysis and corrective action plans.
• Collaborate with cross-functional teams to define quality standards and procedures.
• Maintain detailed documentation of quality control procedures and test results.
• Stay current with industry best practices and emerging technologies in manufacturing quality.
• Ensure compliance with relevant industry regulations and standards.
• Drive continuous improvement initiatives within the QA department.

• Bachelor's degree in Engineering, Manufacturing Technology, or a related field.
• Minimum of 7 years of experience in quality assurance, with a significant focus on manufacturing environments.
• Proven experience in developing and implementing automated testing solutions.
• Strong understanding of Lean Manufacturing, Six Sigma, and SPC principles.
• Experience with quality management systems (QMS) such as ISO 9001.
• Excellent analytical, problem-solving, and critical-thinking skills.
• Exceptional leadership and team management abilities.
• Proficiency in data analysis and reporting tools.
• Excellent communication and interpersonal skills, with the ability to work effectively in a remote team.

• Develop and implement global operational strategies to drive efficiency and growth.
• Analyze operational performance, identify bottlenecks, and recommend improvements.
• Oversee the planning and execution of key operational projects and initiatives.
• Manage and optimize business processes across international markets.
• Collaborate with cross-functional teams to ensure alignment and seamless execution.
• Lead and mentor a remote team of operations professionals.
• Develop and maintain operational dashboards and performance metrics.
• Ensure compliance with global regulations, policies, and standards.
• Manage strategic relationships with key partners and vendors.
• Drive a culture of continuous improvement and operational excellence.

• Bachelor's degree in Business Administration, Operations Management, Engineering, or a related field.
• MBA or Master's degree is a plus.
• 7+ years of progressive experience in operations management, with a focus on global strategy.
• Proven experience in developing and implementing operational strategies for international markets.
• Strong analytical, problem-solving, and critical thinking skills.
• Expertise in project management methodologies (e.g., PMP, Agile).
• Excellent leadership, communication, and interpersonal skills for remote team management.
• Experience with enterprise resource planning (ERP) systems and business intelligence tools.
• Ability to work independently, manage multiple priorities, and thrive in a remote environment.
• Demonstrated ability to drive change and achieve significant operational improvements.

• Lead the architectural design process for various project types, from conceptualization to construction documentation.
• Develop creative design concepts and articulate them through sketches, renderings, and models.
• Manage and mentor design teams, fostering a collaborative and productive work environment.
• Ensure design excellence, adherence to project briefs, and compliance with building codes and regulations.
• Collaborate effectively with clients, consultants, and contractors to achieve project goals.
• Prepare and deliver compelling presentations to clients and stakeholders.
• Stay abreast of emerging architectural trends, materials, and technologies.
• Conduct site visits and analysis as needed (may require occasional travel).

• Professional degree in Architecture from an accredited institution.
• Minimum of 7 years of experience in architectural design, with at least 3 years in a leadership role.
• Proficiency in architectural design software (e.g., AutoCAD, Revit, SketchUp, Adobe Creative Suite).
• Strong portfolio showcasing a range of successful design projects.
• Excellent understanding of building codes, construction methods, and sustainable design principles.
• Exceptional creative, conceptual, and problem-solving skills.
• Outstanding communication, presentation, and interpersonal skills.
• Ability to manage multiple projects and deadlines in a fast-paced, remote setting.

• Lead the design and development of mechanical systems and components.
• Create detailed 3D models, 2D drawings, and Bills of Materials (BOMs) using CAD software.
• Perform engineering calculations and simulations (FEA, CFD) to validate designs.
• Select materials, components, and manufacturing processes.
• Oversee prototype development, testing, and validation.
• Collaborate with cross-functional teams, including manufacturing, electrical engineering, and product management.
• Troubleshoot design issues and implement effective solutions.
• Document design specifications, test results, and technical reports.
• Mentor and guide junior mechanical engineers.

• Bachelor's or Master's degree in Mechanical Engineering.
• Minimum of 6 years of progressive experience in mechanical design and product development.
• Expertise in CAD software (e.g., SolidWorks, Inventor, CATIA) and CAE/FEA tools.
• Strong understanding of thermodynamics, fluid mechanics, materials science, and stress analysis.
• Experience with manufacturing processes (e.g., machining, injection molding, casting).
• Excellent analytical and problem-solving skills.
• Strong communication and teamwork abilities.
• Proven ability to manage projects and deliver results in a remote environment.

• Plan and execute mineral exploration programs, including geological mapping, sampling, and drilling campaigns.
• Interpret geological data (geochemical, geophysical, drilling logs) to identify mineralized zones.
• Develop and manage geological models using industry-standard software (e.g., Leapfrog, Vulcan, Micromine).
• Conduct detailed resource estimation and classification according to JORC, NI 43-101, or similar standards.
• Prepare technical reports, presentations, and summaries of geological findings for internal and external stakeholders.
• Collaborate with mine planning engineers to provide geological input for mine design and operations.
• Ensure adherence to health, safety, and environmental standards in all geological activities.
• Mentor junior geologists and contribute to the team's technical development.
• Stay abreast of the latest advancements in exploration techniques and resource modeling methodologies.
• Conduct site visits as required for specific project needs, though the role is primarily remote.
• Contribute to the strategic planning of exploration and resource development.

• Master's degree in Geology, Economic Geology, or a related field.
• Minimum of 8 years of progressive experience in mineral exploration and resource estimation within the mining industry.
• Demonstrated expertise in geological modeling and resource estimation software.
• Strong understanding of various mineral deposit types relevant to the company's commodities.
• Proven ability to interpret complex geological, geochemical, and geophysical data.
• Experience in preparing technical reports and qualifying statements for resource disclosures.
• Excellent analytical, problem-solving, and critical thinking skills.
• Strong written and verbal communication skills, with the ability to convey complex geological information effectively in a remote setting.
• Ability to work independently and manage multiple projects effectively in a distributed team environment.
• Membership in professional geological societies is highly desirable.
• Willingness to undertake occasional travel for site visits.