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Company Description

VILLA JACARANDA is a real estate company based in Cannes, Provencealpescôted'azur, France. Our company is dedicated to providing exceptional real estate services and luxurious properties in prime locations. We are committed to excellence and strive to exceed the expectations of our clients. At VILLA JACARANDA, we value professionalism, integrity, and customer satisfaction.

Role Description

This is a full-time on-site role for a Kitchen Utility Associate located in Malindi. The Kitchen Utility Associate will be responsible for tasks such as food preparation, dishwashing, and cooking. The role also involves maintaining cleanliness in the kitchen area, ensuring the smooth operation of kitchen processes, and assisting other kitchen staff as needed. Additionally, the Kitchen Utility Associate will communicate effectively with team members to ensure customer satisfaction and efficient service.

Qualifications

• Food Preparation, Cooking, and Dishwashing skills
• Strong Communication skills
• Commitment to Customer Satisfaction
• Ability to work independently and as part of a team
• High attention to detail and cleanliness
• Previous experience in a kitchen environment is a plus
• Ability to work in a fast-paced environment

• Develop and implement comprehensive digital content strategies aligned with business goals.
• Oversee content creation, editing, and publishing processes across various digital channels.
• Conduct audience research and market analysis to identify content opportunities and trends.
• Optimize content for search engines (SEO) and user engagement.
• Collaborate with internal teams (marketing, design, product) to ensure brand consistency.
• Analyze content performance metrics and provide actionable insights for improvement.
• Manage content calendars and ensure timely delivery of content assets.
• Stay updated on emerging digital media trends and technologies.
• Lead and mentor junior content team members in a remote setting.
• Develop and manage relationships with external content creators and influencers.

• Bachelor's degree in Marketing, Communications, Journalism, or a related field.
• Minimum of 8 years of experience in digital content strategy and management.
• Proven expertise in SEO, content marketing, social media, and analytics tools (e.g., Google Analytics, SEMrush).
• Strong understanding of content management systems (CMS).
• Excellent writing, editing, and storytelling skills.
• Demonstrated ability to develop data-driven content strategies.
• Exceptional project management and organizational skills.
• Experience working in a remote or hybrid team environment.
• Strong communication and interpersonal skills for effective virtual collaboration.
• Portfolio showcasing successful content campaigns is a plus.

• Develop and execute a comprehensive digital content strategy aligned with marketing objectives and brand guidelines.
• Conceptualize, create, and edit high-quality, engaging content for websites, blogs, social media, email campaigns, and other digital channels.
• Lead and mentor a remote team of content creators, providing direction, feedback, and quality assurance.
• Oversee the production of various content formats, including written copy, video, graphics, infographics, and podcasts.
• Manage the content calendar, ensuring timely delivery of all content assets.
• Conduct keyword research and SEO optimization to improve content visibility and search engine rankings.
• Analyze content performance metrics and use insights to refine content strategy and improve engagement.
• Collaborate with marketing, design, and product teams to ensure cohesive brand messaging and campaign execution.
• Stay abreast of emerging digital marketing trends, content creation tools, and best practices.
• Ensure all content is accurate, on-brand, and adheres to legal and ethical standards.
• Manage content creation budgets and resources effectively.
• Facilitate creative brainstorming sessions and foster a culture of innovation within the remote team.
• Contribute to the development of brand voice and messaging guidelines.

• Bachelor's degree in Marketing, Communications, Journalism, English, or a related creative field.
• Minimum of 6-8 years of experience in digital content creation, content marketing, or a similar role.
• Demonstrated experience in leading content strategy and managing creative teams.
• Excellent writing, editing, and proofreading skills with a strong portfolio of published work.
• Proficiency in various content creation tools and platforms (e.g., Adobe Creative Suite, video editing software, content management systems).
• Strong understanding of SEO principles and digital marketing best practices.
• Experience with social media management tools and strategies.
• Exceptional storytelling, conceptualization, and creative thinking abilities.
• Proven ability to manage projects, meet deadlines, and work effectively in a remote, collaborative setting.
• Strong analytical skills to measure content performance.

• Designing and implementing comprehensive guest experience strategies aligned with our brand values.
• Analyzing guest feedback data from various channels (surveys, reviews, social media) to identify trends and areas for improvement.
• Developing and delivering training programs for remote teams on service standards and best practices.
• Collaborating with cross-functional teams (marketing, operations, product) to ensure a seamless guest experience.
• Managing and resolving escalated guest complaints with empathy and efficiency.
• Staying abreast of industry trends and best practices in hospitality and customer service.
• Leading and motivating a distributed team of customer-facing professionals.
• Developing and maintaining service level agreements (SLAs) for guest interactions.
• Implementing loyalty programs and initiatives to encourage repeat business.
• Conducting regular performance reviews and providing constructive feedback to team members.
• Monitoring key performance indicators (KPIs) related to guest satisfaction, retention, and service quality.
• Championing a guest-centric culture throughout the organization.

• Bachelor's degree in Hospitality Management, Business Administration, or a related field.
• Minimum of 5-7 years of progressive experience in hospitality management, with a strong emphasis on guest services and customer relations.
• Proven experience in developing and executing successful guest experience strategies.
• Exceptional communication, interpersonal, and conflict-resolution skills.
• Proficiency in using customer relationship management (CRM) software and other digital collaboration tools.
• Demonstrated ability to lead and manage remote teams effectively.
• Strong analytical and problem-solving abilities.
• A proactive approach to identifying and addressing guest needs.
• Must be comfortable working independently and collaboratively in a virtual environment.

• Collect, clean, and analyze sports-related data (performance, statistics, etc.).
• Develop and apply statistical models and machine learning techniques.
• Create compelling data visualizations and dashboards.
• Identify trends, patterns, and insights to inform strategic decisions.
• Evaluate athletic performance and provide performance enhancement recommendations.
• Collaborate with coaches, athletes, and other stakeholders to understand data needs.
• Communicate complex analytical findings clearly and effectively.
• Stay abreast of the latest trends and technologies in sports analytics.
• Contribute to the development of data-driven tools and methodologies.
• Ensure data integrity and accuracy in all analyses.

• Bachelor's or Master's degree in Statistics, Data Science, Mathematics, Sports Science, or a related quantitative field.
• Proven experience in data analysis and statistical modeling.
• Proficiency in programming languages such as Python or R.
• Experience with data visualization tools (e.g., Tableau, Power BI).
• Strong understanding of statistical concepts and methodologies.
• Knowledge of sports and athletic performance metrics is a plus.
• Excellent analytical, problem-solving, and critical thinking skills.
• Strong written and verbal communication skills.
• Ability to work independently and collaboratively in a remote environment.