77 Hospitality jobs in Nyeri
Leisure & Hospitality Manager
10100 Nyeri Town
KES150000 Annually
WhatJobs
Posted 2 days ago
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Job Description
Our client is seeking a dynamic and customer-focused Leisure & Hospitality Manager to oversee and enhance guest experiences. This is a fully remote position, allowing you to manage operations and strategy from anywhere. You will be responsible for developing and implementing strategies to optimize leisure and hospitality services, ensuring high levels of customer satisfaction and operational efficiency. Your duties will include managing staff, coordinating activities, overseeing event planning and execution, and ensuring adherence to quality standards and safety regulations. You will also be involved in budget management, vendor relations, and marketing initiatives to promote services. The ideal candidate will have a strong background in hospitality management, event planning, or a related field, with proven experience in managing leisure operations. Excellent leadership, organizational, and communication skills are essential for motivating teams and interacting with diverse clientele. You should possess a creative approach to problem-solving, a keen understanding of customer service principles, and the ability to manage multiple priorities effectively in a remote setting. Familiarity with booking systems and event management software would be an advantage. This role requires a passion for creating memorable experiences and a commitment to excellence in service delivery. You will be instrumental in shaping the overall guest experience and driving the success of the leisure and sports facilities. While the operational focus is on the Nyeri, Nyeri, KE region, the role itself is entirely remote.
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0
Remote Hospitality Operations Manager
10100 Nyeri Town
KES550000 Annually
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Posted today
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Job Description
Our client is seeking an experienced and dynamic Hospitality Operations Manager to oversee and optimize operations for their portfolio of properties, operating entirely remotely. This role demands a strategic thinker with a proven ability to manage diverse teams, enhance guest experiences, and drive operational efficiency and profitability. You will be responsible for developing and implementing operational strategies, setting service standards, managing budgets, and ensuring compliance with all health, safety, and regulatory requirements across various hospitality venues. The ideal candidate will possess a deep understanding of hotel, restaurant, or resort operations, with a strong background in front-of-house and back-of-house management. As this is a fully remote position, you must be highly self-motivated, possess exceptional leadership and communication skills, and be adept at using virtual collaboration tools to manage and motivate teams effectively. You will conduct regular virtual inspections, analyze performance data, and implement initiatives to improve service quality, operational flow, and guest satisfaction. This role requires a proactive approach to problem-solving, a keen eye for detail, and the ability to make informed decisions in a fast-paced environment. Experience with property management systems (PMS), point-of-sale (POS) systems, and other hospitality software is essential. We are looking for a results-oriented leader who can inspire teams to achieve excellence, manage resources effectively, and drive revenue growth, all from a remote location. Your ability to foster a positive work culture, train and develop staff, and maintain high standards of service will be critical. If you are a seasoned hospitality professional looking for a challenging and rewarding remote management opportunity to leverage your expertise and leadership skills, we encourage you to apply. Your passion for service and commitment to operational excellence will be key drivers of success.
Responsibilities:
Responsibilities:
- Oversee daily operations of multiple hospitality properties from a remote location.
- Develop and implement operational strategies to enhance efficiency and guest satisfaction.
- Set and maintain high standards for service quality across all departments.
- Manage departmental budgets, controlling costs and maximizing revenue.
- Ensure compliance with health, safety, and hygiene regulations.
- Lead, motivate, and train remote and on-site teams.
- Conduct virtual performance reviews and identify training needs.
- Analyze operational data and guest feedback to identify areas for improvement.
- Implement new initiatives and technologies to streamline operations.
- Manage vendor relationships and procurement processes.
- Respond to and resolve escalated guest concerns.
- Collaborate with marketing and sales teams to support business objectives.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of progressive experience in hospitality management, with a focus on operations.
- Proven experience in managing multiple properties or diverse hospitality outlets.
- Strong understanding of hotel/restaurant operations, including F&B, front desk, housekeeping, and events.
- Excellent leadership, communication, and interpersonal skills.
- Proficiency with Property Management Systems (PMS) and Point of Sale (POS) systems.
- Experience with budget management and financial analysis.
- Demonstrated ability to drive operational excellence and improve guest satisfaction.
- Strong problem-solving and decision-making abilities.
- Ability to work independently and effectively manage teams in a remote setting.
This advertiser has chosen not to accept applicants from your region.
1
Remote Hospitality Experience Manager
60100 Nyeri Town
KES70000 Annually
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Posted today
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Job Description
Our client, a distinguished name in the hospitality sector, is seeking an imaginative and guest-centric Remote Hospitality Experience Manager. This role is dedicated to enhancing the overall guest journey and ensuring exceptional service delivery through innovative, digitally-enabled strategies. You will be responsible for designing and implementing memorable guest experiences, developing service standards, and leveraging technology to personalize interactions and streamline operations, all managed from your remote workspace. The ideal candidate will have a strong background in hotel management, tourism, or customer experience, with a proven ability to think creatively and anticipate guest needs. Your responsibilities will include developing and managing online guest feedback systems, analyzing reviews to identify areas for improvement, and creating digital content that showcases our unique offerings. You will also collaborate with marketing and operational teams to ensure a cohesive brand experience across all touchpoints. Excellent communication, organizational, and problem-solving skills are crucial. You must be adept at using various digital platforms and tools to manage and analyze guest data. This position offers an exciting opportunity to contribute to a leading hospitality brand and shape the future of guest engagement in a dynamic, remote-first environment. We are looking for a proactive individual with a passion for service excellence and a flair for creating unforgettable moments for travelers. Your dedication will help elevate our brand and foster a loyal customer base through outstanding remote-managed experiences.
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2
Remote Hospitality Operations Strategist
10100 Nyeri Town
KES180000 Annually
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Posted 1 day ago
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Job Description
Our client is seeking a strategic and forward-thinking Remote Hospitality Operations Strategist to revolutionize their operational efficiency and service delivery. This is a dynamic, fully remote position perfect for an experienced professional looking to shape the future of hospitality management from anywhere. You will be tasked with analyzing current operational processes, identifying inefficiencies, and developing data-driven strategies to optimize performance across our client's hospitality portfolio. Your responsibilities will include researching new technologies, implementing best practices, and ensuring seamless integration of operational changes. You will work closely with on-site teams and stakeholders to translate strategic plans into actionable steps, fostering a culture of continuous improvement and innovation. The ideal candidate will possess a comprehensive understanding of the hospitality sector, robust analytical skills, and a proven ability to drive operational excellence in a decentralized environment. This role demands a proactive approach, excellent communication skills, and the capacity to manage complex projects remotely.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Conduct in-depth analysis of hospitality operations and identify areas for enhancement.
- Develop and implement operational strategies to improve efficiency, cost-effectiveness, and guest satisfaction.
- Research and recommend innovative technologies and operational tools.
- Create standardized operating procedures and best practices for remote and on-site teams.
- Collaborate with department heads to ensure alignment with strategic goals.
- Monitor key performance indicators (KPIs) and provide regular reports on operational progress.
- Facilitate remote training sessions for staff on new operational procedures.
- Manage projects from conception to completion, ensuring timely delivery and adherence to budget.
- Foster a culture of continuous improvement and operational excellence.
Qualifications:
- Bachelor's degree in Hospitality Management, Operations Management, Business, or a related field.
- Minimum of 7 years of progressive experience in hospitality operations, with a focus on strategic planning and implementation.
- Demonstrated success in improving operational efficiency and profitability.
- Strong analytical and problem-solving skills, with proficiency in data analysis.
- Experience in managing remote teams and coordinating operations across multiple locations.
- Excellent communication, presentation, and interpersonal skills.
- Proficiency in project management tools and hospitality management software.
- Ability to adapt to changing priorities and work effectively under pressure in a remote setting.
This advertiser has chosen not to accept applicants from your region.
3
Senior Hospitality Operations Manager
10100 Nyeri Town
KES70000 Annually
WhatJobs
Posted 1 day ago
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Job Description
Our client, a renowned leader in the hospitality and tourism sector, is actively seeking a seasoned Senior Hospitality Operations Manager to join their fully remote management team. In this vital role, you will oversee and optimize various operational aspects of their hospitality and tourism ventures, ensuring the highest standards of service delivery and guest satisfaction, all from a remote location. You will be instrumental in developing and implementing operational strategies, managing budgets, enhancing efficiency, and driving profitability across different properties or services. This is a remote-first position, offering the flexibility to manage operations without the need for constant on-site presence, supported by robust communication tools and a collaborative virtual environment. Your responsibilities will include strategic planning, quality control, staff performance management (virtually), and driving initiatives to improve the guest experience. You will work closely with on-site management teams, suppliers, and stakeholders to ensure seamless operations and achieve business objectives. The ideal candidate will possess extensive experience in hospitality management, a deep understanding of operational best practices, and exceptional leadership and problem-solving skills. You should be adept at managing multiple units or projects simultaneously, controlling costs, and making critical decisions in a dynamic environment. Experience with hospitality management software, performance analytics, and virtual team leadership is highly valued. This is an exceptional opportunity for a highly motivated professional to make a significant impact on a prestigious brand, drive operational excellence, and advance their career within a flexible, remote work setting. Join our client and contribute to delivering unforgettable experiences in the world of hospitality and tourism. We foster a supportive and innovative remote work culture.
Responsibilities:
Responsibilities:
- Develop and implement operational strategies to enhance service quality and guest satisfaction.
- Oversee daily operations of hospitality and tourism units remotely.
- Manage budgets, control costs, and optimize resource allocation.
- Monitor key performance indicators (KPIs) and implement corrective actions as needed.
- Collaborate with on-site teams to ensure efficient service delivery and high standards.
- Drive initiatives for operational efficiency and continuous improvement.
- Conduct remote performance reviews and provide guidance to on-site managers.
- Manage relationships with key suppliers and partners.
- Ensure compliance with health, safety, and regulatory standards.
- Analyze market trends and competitor activities to identify opportunities.
- Contribute to strategic planning and business development initiatives.
- Minimum of 7 years of experience in hospitality management, with a focus on operations.
- Proven experience in a senior management or leadership role within the hospitality or tourism industry.
- Demonstrated ability to manage multiple locations or diverse operational areas.
- Strong understanding of hospitality operations, guest services, and financial management.
- Excellent leadership, communication, and problem-solving skills.
- Proficiency in hospitality management software and data analysis tools.
- Ability to work effectively in a fully remote, autonomous, and collaborative environment.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
This advertiser has chosen not to accept applicants from your region.
4
Senior Hospitality Operations Manager
10100 Nyeri Town
KES110000 Annually
WhatJobs
Posted 1 day ago
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Job Description
Our client, a renowned hospitality group, is seeking a seasoned Senior Hospitality Operations Manager to oversee and enhance their operational excellence. This is a fully remote position, allowing you to leverage your expertise to drive efficiency and guest satisfaction from your chosen location. The successful candidate will be responsible for strategic planning, budget management, and operational performance across various hospitality outlets. You will lead teams, foster a positive work environment, and ensure the highest standards of service delivery. Key duties include developing and implementing operational policies, monitoring key performance indicators (KPIs), and identifying areas for improvement. The role involves collaborating with marketing and sales teams to drive revenue and enhance brand reputation. You will also manage vendor relationships, ensure compliance with health and safety regulations, and oversee human resource functions related to operational staff. The ideal candidate will possess a strong understanding of hospitality management, including food and beverage operations, accommodation services, and customer relationship management. Proven leadership experience, excellent problem-solving skills, and the ability to manage effectively in a remote setting are essential. A Bachelor's degree in Hospitality Management, Business Administration, or a related field is required. Extensive experience in a senior management role within the hospitality industry is a must. This is a significant opportunity to shape operational strategies in the hospitality sector, working remotely for a prestigious organization associated with Nyeri, Nyeri, KE .
This advertiser has chosen not to accept applicants from your region.
5
Remote Hospitality Operations Manager
10100 Nyeri Town
KES190000 Annually
WhatJobs
Posted 2 days ago
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Job Description
Our client is looking for a seasoned and adaptable Hospitality Operations Manager to join their fully remote team, overseeing operations for a portfolio of diverse hospitality establishments. In this exciting role, you will be responsible for driving operational excellence, ensuring exceptional guest experiences, and optimizing business performance from your remote workspace. You will collaborate closely with on-site teams, providing strategic guidance and implementing best practices across departments such as food and beverage, accommodation, events, and customer service. This remote-first position requires strong leadership, excellent communication, and a deep understanding of the hospitality industry. Your responsibilities will include developing and managing budgets, controlling costs, and implementing revenue-generating initiatives. You will establish key performance indicators (KPIs), monitor performance metrics, and implement corrective actions to achieve targets. The ideal candidate will have a proven track record in hotel management, restaurant management, or a related field, with experience in managing diverse teams and complex operations. You will be adept at using technology and digital tools to manage operations, conduct virtual site inspections, and communicate effectively with dispersed teams. Strong problem-solving skills and the ability to think critically under pressure are essential. You will also be involved in developing and implementing training programs to enhance staff performance and guest satisfaction. This role demands a proactive approach, exceptional organizational skills, and the ability to work autonomously while maintaining strong collaborative relationships. You will champion service standards, ensure compliance with health and safety regulations, and contribute to the strategic planning and growth of the hospitality businesses. This is a fantastic opportunity to leverage your expertise in the hospitality sector within a flexible, remote work environment. We are seeking an individual passionate about delivering outstanding guest experiences and driving business success through efficient and innovative operations. Join a company that values remote talent and offers a platform for significant professional impact and growth.
This advertiser has chosen not to accept applicants from your region.
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6
Senior Hospitality Operations Manager
10100 Nyeri Town
KES195000 Annually
WhatJobs
Posted 2 days ago
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Job Description
Our client is seeking a highly experienced and dynamic Senior Hospitality Operations Manager to oversee and optimize operations within their hospitality and tourism portfolio from a remote capacity. This critical role involves ensuring the highest standards of guest service, operational efficiency, and financial performance across various properties or segments. You will be responsible for developing and implementing strategic operational plans, managing budgets, driving revenue growth, and fostering a culture of excellence among on-site teams. The ideal candidate will possess a comprehensive understanding of hotel, resort, or related hospitality management, with a proven track record in leadership roles. Responsibilities include overseeing key departments such as food and beverage, front office, housekeeping, and events, ensuring seamless coordination and guest satisfaction. You will analyze operational data, identify areas for improvement, and implement effective solutions to enhance profitability and guest experience. This is a fully remote position, requiring exceptional leadership, strategic thinking, communication, and problem-solving skills. You must be adept at managing multiple properties or complex operations remotely, motivating and guiding on-site teams through strong virtual leadership. The ability to develop and execute effective sales and marketing strategies to drive occupancy and revenue is essential. We are looking for a proactive individual who can anticipate industry trends, adapt to market changes, and innovate within the hospitality sector. Your strategic vision will directly contribute to the success and reputation of our client's hospitality ventures. The role demands meticulous attention to detail in financial management, quality control, and staff development, ensuring adherence to brand standards and regulatory requirements. You will also play a role in mentoring and developing on-site management teams, empowering them to deliver exceptional service. The successful candidate will demonstrate a passion for hospitality, a commitment to guest satisfaction, and a strong ability to lead diverse teams effectively. This is a challenging and rewarding opportunity for a seasoned hospitality professional to make a significant impact on the industry from a remote setting, offering continuous learning and exposure to diverse operational challenges and opportunities.
Responsibilities:
Responsibilities:
- Oversee day-to-day operations of hospitality properties or segments, ensuring high standards of service and efficiency.
- Develop and implement strategic operational plans aligned with company goals.
- Manage budgets, control costs, and drive revenue growth initiatives.
- Lead, motivate, and develop on-site management and staff teams through remote leadership.
- Ensure consistent delivery of exceptional guest experiences and service quality.
- Monitor operational performance metrics, analyze data, and implement improvements.
- Oversee key departments including Front Office, Housekeeping, Food & Beverage, and Events.
- Ensure compliance with all health, safety, and regulatory standards.
- Develop and execute effective sales and marketing strategies to maximize occupancy and revenue.
- Manage relationships with vendors, suppliers, and other third-party partners.
- Conduct regular performance reviews and provide constructive feedback to on-site management.
- Implement and maintain brand standards and operational protocols.
- Troubleshoot and resolve operational challenges and guest issues promptly.
- Stay abreast of industry trends, competitor activities, and best practices.
- Contribute to strategic decision-making and expansion plans.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 7 years of progressive experience in hospitality operations management, with at least 3 years in a senior leadership role.
- Proven track record of successfully managing hotel, resort, or similar hospitality operations.
- Strong understanding of all facets of hotel operations, including F&B, rooms division, and sales.
- Excellent financial acumen and experience in budget management and P&L responsibility.
- Exceptional leadership, communication, and interpersonal skills.
- Strong problem-solving and decision-making abilities.
- Ability to manage and motivate remote teams effectively.
- Proficiency in property management systems (PMS) and other relevant hospitality software.
- Detail-oriented with strong organizational and time management skills.
- Experience in quality assurance and guest satisfaction initiatives.
- Knowledge of marketing and revenue management principles.
This advertiser has chosen not to accept applicants from your region.
7
Remote Hospitality Operations Consultant
10100 Nyeri Town
KES5000 Daily
WhatJobs
Posted 2 days ago
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Job Description
Our client, a prominent entity in the hospitality sector, is seeking an experienced and strategic Remote Hospitality Operations Consultant to provide expert guidance and support to their diverse portfolio of establishments. This role is fully remote, enabling you to offer invaluable insights and recommendations from anywhere in the world. You will be responsible for analyzing operational efficiencies, identifying areas for improvement, and developing tailored strategies to enhance service quality, guest satisfaction, and profitability. Your duties will include conducting virtual assessments of hotel, restaurant, and resort operations, reviewing service standards, staffing models, and cost management practices. You will develop actionable recommendations for optimizing front-of-house and back-of-house operations, implementing best practices in areas such as guest relations, F&B management, housekeeping, and revenue management. Collaboration with on-site management teams to implement proposed changes, provide training, and ensure successful adoption of new processes will be a critical component. This position demands a deep understanding of the hospitality industry, exceptional analytical and problem-solving skills, and the ability to communicate complex recommendations clearly and persuasively. Strong project management capabilities and the ability to work independently and manage client relationships remotely are essential. We are looking for a seasoned professional with a proven track record of driving operational excellence and achieving measurable results in the hospitality domain. Fluency in English is required, and knowledge of additional languages or international markets is a significant advantage. This is a rewarding contract opportunity to leverage your expertise and contribute to the success of leading hospitality businesses on a global scale, all while enjoying the flexibility of remote work.
This advertiser has chosen not to accept applicants from your region.
8
Senior Hospitality Operations Manager
20100 Nyeri Town
KES350000 Annually
WhatJobs
Posted 2 days ago
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Job Description
Our client is seeking a highly motivated and experienced Senior Hospitality Operations Manager to lead and optimize various aspects of their remote hospitality services. This pivotal role will involve overseeing operational efficiency, strategic planning, and team management from a fully remote capacity. You will be responsible for developing and implementing innovative strategies to enhance guest satisfaction, streamline service delivery, and maintain high standards across all touchpoints. Your expertise will be crucial in identifying areas for improvement, managing budgets effectively, and ensuring compliance with industry best practices. The ideal candidate will possess a deep understanding of the hospitality landscape, with a proven track record in operational leadership. You will collaborate closely with cross-functional teams, leveraging technology to facilitate seamless communication and workflow. Key responsibilities include performance analysis, resource allocation, and driving continuous improvement initiatives. This is an exceptional opportunity to shape the future of hospitality operations in a dynamic and evolving environment, working remotely from **Nyeri, Nyeri, KE**. We are looking for a proactive leader who can inspire a distributed team, foster a culture of excellence, and deliver exceptional results. The ability to adapt to changing market demands and implement agile solutions is essential. Your role will involve extensive use of virtual collaboration tools and project management software. You should be adept at problem-solving and decision-making in a remote setting. This position requires a strategic thinker with strong analytical skills and a passion for delivering outstanding hospitality experiences. The successful candidate will play a key role in expanding our client's reach and enhancing their reputation within the industry. You will also be involved in developing training programs for remote staff and ensuring consistent service quality. This is a demanding yet rewarding role for a seasoned professional.
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