What Jobs are available for Hospitality in Kisumu?
Showing 528 Hospitality jobs in Kisumu
Remote Hospitality Consultant
Posted 2 days ago
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Job Description
Our client is seeking an experienced and insightful Remote Hospitality Consultant to provide expert guidance and strategic solutions to their hospitality and tourism businesses. This position is fully remote, allowing you to leverage your industry knowledge to drive improvements in service quality, operational efficiency, and customer satisfaction from anywhere. You will work closely with various establishments, analyzing their current operations, identifying areas for enhancement, and developing actionable recommendations tailored to their specific needs. Your expertise will be crucial in shaping the future success of their ventures. Key responsibilities include:
Responsibilities:
This is an excellent opportunity for a seasoned hospitality professional who is adept at remote work and possesses a deep understanding of the industry. The ideal candidate will have outstanding analytical, problem-solving, and communication skills, with a proven ability to drive positive change. Your strategic insights will be invaluable to our client's portfolio.
Responsibilities:
- Conduct comprehensive remote assessments of hospitality operations, including customer service, F&B, accommodation, and event management.
- Analyze operational data and guest feedback to identify strengths, weaknesses, and opportunities for improvement.
- Develop strategic recommendations and actionable plans to enhance guest experiences, streamline operations, and increase profitability.
- Provide expert advice on best practices in service delivery, staff training, and operational efficiency.
- Assist in the development and implementation of new service standards and protocols.
- Offer insights on market trends, competitive landscapes, and emerging technologies within the hospitality sector.
- Collaborate with property management teams to implement recommendations and monitor progress.
- Create detailed reports and presentations outlining findings, strategies, and expected outcomes.
- Facilitate virtual training sessions for staff on service standards and operational procedures.
- Maintain confidentiality and professionalism when dealing with sensitive business information.
This is an excellent opportunity for a seasoned hospitality professional who is adept at remote work and possesses a deep understanding of the industry. The ideal candidate will have outstanding analytical, problem-solving, and communication skills, with a proven ability to drive positive change. Your strategic insights will be invaluable to our client's portfolio.
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Director of Hospitality Operations
Posted 2 days ago
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Job Description
Our client is seeking a dynamic and experienced Director of Hospitality Operations to lead their fully remote hospitality and tourism ventures. This senior role requires a strategic leader who can oversee and optimize operations across various hospitality properties and tourism initiatives. You will be responsible for developing and implementing operational strategies, setting service standards, managing budgets, and ensuring exceptional guest experiences. This includes driving revenue growth, controlling costs, and fostering a culture of excellence among remote operational teams. Develop and execute comprehensive business plans for hospitality and tourism services, focusing on market expansion and profitability. Oversee the management of individual properties, ensuring high standards of quality, service, and guest satisfaction. Implement effective marketing and sales strategies to attract and retain customers. Manage financial performance, including budgeting, forecasting, and P&L responsibility for all operational areas. Lead and mentor remote teams of property managers, event coordinators, and customer service representatives, promoting professional development and high performance. Ensure compliance with all health, safety, and regulatory standards within the hospitality industry. Identify and leverage new technologies and trends to enhance operational efficiency and guest engagement. Cultivate strong relationships with suppliers, local communities, and industry partners. This role demands exceptional leadership, a deep understanding of the hospitality and tourism sectors, and strong business acumen, perfect for a remote executive passionate about delivering outstanding guest experiences. The successful candidate will be pivotal in enhancing our client’s reputation and operational success in the tourism and hospitality sector, impacting areas such as **Kisumu, Kisumu, KE**.
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Hospitality Event Coordinator
Posted 2 days ago
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Job Description
Our client is seeking a dynamic and detail-oriented Hospitality Event Coordinator to manage and execute a wide range of events, from corporate functions to private celebrations. This role requires a passion for creating memorable experiences, strong organizational skills, and the ability to manage multiple aspects of event planning simultaneously. You will be responsible for liaising with clients to understand their needs, coordinating with venue staff and vendors, managing budgets, and ensuring seamless execution on the day of the event.
The ideal candidate will have a proven background in event planning, preferably within the hospitality sector. You should possess excellent communication and interpersonal skills, a keen eye for detail, and the ability to remain calm and resourceful under pressure. This role involves a hybrid work arrangement, with some responsibilities manageable remotely and others requiring on-site presence for client meetings, venue inspections, and event oversight. You will be expected to maintain strong relationships with suppliers, negotiate contracts, and ensure that all events meet the highest standards of quality and client satisfaction.
Key Responsibilities:
Qualifications:
The ideal candidate will have a proven background in event planning, preferably within the hospitality sector. You should possess excellent communication and interpersonal skills, a keen eye for detail, and the ability to remain calm and resourceful under pressure. This role involves a hybrid work arrangement, with some responsibilities manageable remotely and others requiring on-site presence for client meetings, venue inspections, and event oversight. You will be expected to maintain strong relationships with suppliers, negotiate contracts, and ensure that all events meet the highest standards of quality and client satisfaction.
Key Responsibilities:
- Consult with clients to determine event needs, objectives, and budget.
- Develop comprehensive event plans, timelines, and proposals.
- Source and secure appropriate venues and vendors (catering, AV, entertainment, decor).
- Negotiate contracts with clients and suppliers.
- Manage event budgets, tracking expenses and ensuring profitability.
- Coordinate event logistics, including scheduling, setup, and breakdown.
- Oversee on-site event execution, managing staff and troubleshooting issues.
- Ensure compliance with health, safety, and licensing regulations.
- Liaise with marketing and PR teams for event promotion (if applicable).
- Conduct post-event evaluations and gather client feedback for continuous improvement.
Qualifications:
- Diploma or Bachelor's degree in Hospitality Management, Event Management, Marketing, or a related field.
- Minimum of 3 years of experience in event planning and coordination, ideally in hospitality.
- Strong understanding of event logistics, vendor management, and budget control.
- Excellent organizational, time management, and multitasking abilities.
- Exceptional customer service and client relationship management skills.
- Proficiency in event planning software and MS Office Suite.
- Strong negotiation and communication skills (written and verbal).
- Ability to work flexible hours, including evenings and weekends, as required.
- Problem-solving skills and the ability to think on your feet.
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2
Lead Hospitality Experience Manager
Posted 2 days ago
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Job Description
Our client is seeking an innovative and experienced Lead Hospitality Experience Manager to revolutionize guest services and operational excellence in the tourism sector. This is a fully remote position, offering the flexibility to manage a diverse portfolio of hospitality establishments from anywhere. You will be instrumental in designing and implementing cutting-edge customer experience strategies, ensuring that every guest interaction is memorable and exceeds expectations. Your responsibilities will include developing and refining service standards, training hospitality staff remotely on best practices, and leveraging technology to enhance guest satisfaction. You will analyze guest feedback, identify areas for improvement, and proactively implement solutions to address service gaps. The ideal candidate will have a proven background in high-end hospitality management, with a strong understanding of the latest trends in guest services, event planning, and F&B operations. You should be adept at creating engaging online content for hospitality promotions and managing social media presence to attract and retain customers. This role requires excellent leadership, communication, and problem-solving skills. You will collaborate with various departments, including marketing, operations, and finance, to ensure a cohesive and exceptional guest journey. A Bachelor's degree in Hospitality Management, Tourism, Business Administration, or a related field is required. A minimum of 7 years of progressive experience in the hospitality industry, with at least 3 years in a management or leadership role, is essential. Demonstrated success in driving customer satisfaction scores and improving operational efficiency is crucial. The ability to work independently, manage multiple projects simultaneously, and deliver results in a remote setting is paramount. You will contribute to the strategic vision of our client's hospitality ventures, ensuring a consistent brand experience across all touchpoints. If you are passionate about creating unforgettable experiences and thrive in a challenging, remote-first environment, this is the opportunity for you. The advertised location is Kisumu, Kisumu, KE, but this is a remote-based role.
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Remote Hospitality Revenue Manager
Posted 2 days ago
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Job Description
Our client is looking for a strategic and analytical Remote Hospitality Revenue Manager to maximize revenue and profitability for their properties. This fully remote position offers a unique opportunity to apply your expertise in demand forecasting, pricing, and inventory management from anywhere. You will be responsible for developing and implementing dynamic pricing strategies across various booking channels, optimizing occupancy rates and average daily rates (ADR). Analyzing market trends, competitor performance, and historical data to identify revenue opportunities and mitigate risks will be a core function. You will collaborate closely with sales, marketing, and operations teams to ensure alignment of revenue strategies with overall business objectives. The ideal candidate possesses a deep understanding of the hospitality industry, revenue management principles, and hotel operating systems. Excellent analytical skills, proficiency in revenue management software, and the ability to interpret complex data sets are essential. You must have strong communication and presentation skills, with the ability to influence decision-making. This role is perfect for a seasoned revenue management professional seeking a challenging and rewarding remote career, supporting hospitality businesses in **Machakos, Machakos, KE**, and contributing to their financial success. A Bachelor's degree in Hospitality Management, Business Administration, or a related field, with at least 7 years of experience in hotel revenue management, is required. Proven experience in driving revenue growth and optimizing profitability in a competitive market is essential. Join our innovative team and play a crucial role in shaping the financial performance of our hospitality portfolio.
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Senior Hospitality Revenue Manager
Posted 2 days ago
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Job Description
Our client, a prestigious group of hotels and resorts, is seeking an experienced Senior Hospitality Revenue Manager to lead their revenue optimization efforts in a fully remote capacity. This role requires a strategic thinker with a deep understanding of market dynamics, pricing strategies, and demand forecasting to maximize profitability across multiple properties. You will be empowered to drive revenue growth through data-driven insights and advanced analytical techniques, operating entirely from your home office. This is a remote-first position for professionals who excel in a flexible and results-oriented environment.
Responsibilities:
Responsibilities:
- Develop and implement comprehensive revenue management strategies to optimize occupancy, average daily rate (ADR), and overall revenue.
- Analyze market trends, competitor activities, and historical data to forecast demand and identify opportunities.
- Manage inventory and pricing across all distribution channels, including direct bookings, OTAs, and GDS.
- Develop and oversee promotional offers, packages, and pricing strategies to drive incremental revenue.
- Collaborate closely with sales, marketing, and operations teams to align revenue strategies with business objectives.
- Utilize revenue management systems (RMS) and other analytical tools to monitor performance and identify areas for improvement.
- Prepare regular reports and presentations on revenue performance, key performance indicators (KPIs), and forecasts for senior management.
- Conduct regular audits of pricing and availability across all channels to ensure accuracy and competitiveness.
- Provide training and guidance to property-level teams on best practices in revenue management.
- Stay abreast of emerging trends and technologies in hospitality revenue management.
- Bachelor's degree in Hospitality Management, Business Administration, Marketing, or a related field.
- 5+ years of progressive experience in revenue management within the hospitality industry, with a proven track record of success.
- In-depth knowledge of revenue management principles, forecasting techniques, and pricing strategies.
- Proficiency with major RMS platforms (e.g., Duetto, IDeaS) and channel managers.
- Strong analytical, problem-solving, and critical thinking skills.
- Excellent communication, presentation, and interpersonal skills, with the ability to influence stakeholders in a remote setting.
- Experience working with multiple properties or brands is highly desirable.
- Ability to work independently, manage multiple priorities, and thrive in a fast-paced, remote environment.
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5
Remote Hospitality Experience Strategist
Posted 2 days ago
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Job Description
Our client, a dynamic player in the hospitality and tourism sector, is seeking an innovative and customer-centric Remote Hospitality Experience Strategist. This role is crucial for designing and enhancing exceptional guest journeys, leveraging digital tools and a deep understanding of the travel industry. As a 100% remote position, you will craft memorable experiences from your home office, impacting global operations.
Key Responsibilities:
Key Responsibilities:
- Develop and implement strategic initiatives to elevate the guest experience across all touchpoints of the hospitality journey.
- Analyze guest feedback, market trends, and operational data to identify areas for improvement and innovation.
- Design seamless and personalized guest experiences, from pre-arrival communication to post-stay engagement.
- Collaborate with marketing, operations, and technology teams to ensure cohesive strategy execution.
- Create and refine service standards, protocols, and training materials for remote and on-site teams.
- Leverage digital platforms and tools to enhance guest interaction and service delivery.
- Develop loyalty programs and strategies to foster repeat business and customer advocacy.
- Conduct virtual benchmarking and competitive analysis within the hospitality and tourism landscape.
- Prepare detailed reports and presentations on strategic initiatives, outcomes, and recommendations.
- Manage relationships with external partners and vendors to enhance guest offerings.
- Stay abreast of emerging trends in travel technology, personalized services, and sustainable tourism.
- Champion a customer-first culture throughout the organization, promoting a positive remote working environment.
- Bachelor's degree in Hospitality Management, Tourism, Business Administration, Marketing, or a related field.
- Minimum of 7 years of experience in hospitality management, guest relations, or strategic experience design.
- Proven track record of successfully developing and implementing guest experience strategies.
- Strong understanding of the hospitality and tourism industry, including current trends and challenges.
- Excellent analytical, problem-solving, and strategic thinking skills.
- Exceptional communication, presentation, and interpersonal skills for effective remote collaboration.
- Proficiency in using customer relationship management (CRM) systems and data analysis tools.
- Ability to work independently, manage multiple projects, and meet deadlines in a remote setting.
- Experience with virtual collaboration tools and platforms is essential.
- Knowledge of the tourism landscape around Kisumu, Kisumu, KE and similar regions is a plus.
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6
Senior Revenue Manager (Hospitality)
Posted 2 days ago
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Job Description
Our client, a leading hospitality group, is seeking an experienced and strategic Senior Revenue Manager to optimize revenue generation across their properties. This is a fully remote position, allowing you to manage revenue strategies from anywhere while focusing on maximizing profitability. You will be responsible for developing and implementing dynamic pricing strategies, analyzing market trends, forecasting demand, and managing inventory to achieve optimal occupancy and average daily rates. The ideal candidate will have a deep understanding of the hospitality industry, strong analytical skills, and a proven track record of driving revenue growth. You will collaborate closely with sales, marketing, and operations teams to ensure cohesive revenue management efforts. Key responsibilities include:
- Developing and implementing effective revenue management strategies for multiple hospitality properties.
- Analyzing market data, competitor performance, and customer behavior to identify revenue opportunities.
- Forecasting demand and setting room rates to maximize occupancy and revenue.
- Managing room inventory and distribution channels to ensure optimal availability.
- Collaborating with sales and marketing teams to create promotional offers and packages.
- Monitoring and reporting on key performance indicators (KPIs) related to revenue and profitability.
- Implementing and optimizing the use of revenue management systems and technologies.
- Conducting regular performance reviews and providing insights and recommendations to senior management.
- Training and mentoring junior revenue management staff.
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