5,456 Head Chef Remote Operations Support jobs in Kenya
Head Chef - Remote Operations Support
Posted 20 days ago
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Job Description
Our client is seeking an experienced and innovative Head Chef to lead their remote catering operations support team. In this unique, fully remote role, you will be responsible for developing culinary strategies, standardizing recipes, and ensuring the quality and consistency of food offerings across various catering projects. Your expertise will guide menu planning, ingredient sourcing strategies (remotely managed), and food safety protocols. You will work closely with remote culinary teams, providing virtual guidance, training, and quality control. The ideal candidate will have a strong background in professional kitchens, with a passion for creating exceptional dining experiences. A deep understanding of various cuisines, dietary requirements, and food presentation is essential. You will be involved in developing training materials for chefs and kitchen staff, conducting virtual assessments, and troubleshooting culinary challenges. Strong leadership, communication, and organizational skills are vital for managing a remote culinary operation. You must be adept at motivating teams and maintaining high standards of performance from a distance. This is an exciting opportunity to leverage your culinary talents and leadership skills to influence catering standards and innovation from your home office. We are looking for a creative and detail-oriented professional who can adapt to the demands of a remote operational model. Your ability to innovate and maintain culinary excellence will be key to our clients' success. A culinary degree or equivalent professional experience, coupled with at least 7 years of progressive experience in high-volume catering or fine dining, is required. This remote position provides vital support for our catering services in the Embu, Embu, KE region.
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Head Chef - Remote Operations Support (Remote)
Posted 20 days ago
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Job Description
Our client, a leading catering services provider, is seeking a highly experienced and innovative Head Chef to provide remote operational support and menu development. This unique, fully remote position allows a seasoned culinary professional to leverage their expertise without the need for on-site kitchen management. The ideal candidate will have a deep understanding of diverse cuisines, food safety standards, and cost management. You will be responsible for developing new menus, creating standardized recipes, advising on operational efficiency, and ensuring consistent quality across various catering projects. Key responsibilities include:
A diploma or degree in Culinary Arts or a related field is required, along with a minimum of 10 years of progressive experience in high-volume catering or fine dining, with at least 5 years in a Head Chef or Executive Sous Chef role. Extensive knowledge of international cuisines and menu planning is essential. Proven experience in food cost analysis and control, as well as strong understanding of food safety protocols, is mandatory. Excellent communication, organizational, and remote collaboration skills are vital. This exciting role, though conceptually based in **Meru, Meru, KE**, is entirely remote. The ability to articulate culinary vision clearly and support diverse teams virtually is crucial. Experience with menu costing software and a strong understanding of catering logistics will be a significant asset. A portfolio of past menu creations and culinary achievements is highly desirable.
- Designing creative and appealing menus for a wide range of events and client needs, considering dietary restrictions and seasonal availability.
- Developing detailed, standardized recipes with precise ingredient lists and preparation instructions.
- Advising on food procurement, inventory management, and waste reduction strategies.
- Providing remote guidance and training support to on-site kitchen teams on culinary techniques and best practices.
- Ensuring adherence to all food safety and hygiene regulations (HACCP, local health codes).
- Collaborating with the operations team to troubleshoot culinary challenges and implement solutions.
- Staying abreast of current culinary trends, innovations, and competitor offerings.
- Conducting virtual tastings and menu reviews with clients.
- Assisting in the development of training materials for culinary staff.
A diploma or degree in Culinary Arts or a related field is required, along with a minimum of 10 years of progressive experience in high-volume catering or fine dining, with at least 5 years in a Head Chef or Executive Sous Chef role. Extensive knowledge of international cuisines and menu planning is essential. Proven experience in food cost analysis and control, as well as strong understanding of food safety protocols, is mandatory. Excellent communication, organizational, and remote collaboration skills are vital. This exciting role, though conceptually based in **Meru, Meru, KE**, is entirely remote. The ability to articulate culinary vision clearly and support diverse teams virtually is crucial. Experience with menu costing software and a strong understanding of catering logistics will be a significant asset. A portfolio of past menu creations and culinary achievements is highly desirable.
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Head Chef - International Cuisine (Remote Operations Support)
Posted 16 days ago
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Job Description
Our client, a prominent hospitality group, is seeking an innovative and experienced Head Chef to lead culinary development and operational oversight for their establishments. This position is unique in that it's primarily a remote role, focusing on menu conceptualization, quality control, kitchen operations strategy, and remote training, rather than day-to-day kitchen management at a single site. You will be instrumental in maintaining and elevating culinary standards across multiple locations, ensuring consistency and excellence. The ideal candidate possesses a sophisticated palate, a deep understanding of diverse international cuisines, exceptional leadership qualities, and the ability to translate creative vision into practical, scalable kitchen operations. This role requires a strong commitment to food safety, cost control, and team development.
Key Responsibilities:
Key Responsibilities:
- Conceptualize, develop, and refine innovative menus featuring international cuisine, considering seasonal availability and cost-effectiveness.
- Establish and enforce high standards for food preparation, presentation, and quality control.
- Develop standardized recipes and plating guides for consistency across all operations.
- Create and deliver remote training programs for kitchen staff on culinary techniques, hygiene, and new menu items.
- Conduct virtual kitchen audits and provide feedback for operational improvements.
- Collaborate with procurement teams to source high-quality ingredients and manage supplier relationships.
- Oversee kitchen operational efficiency, including workflow, station setup, and waste reduction strategies.
- Ensure strict adherence to all food safety and sanitation regulations (HACCP, local health codes).
- Manage food costs, inventory, and stock rotation to maximize profitability.
- Stay current with culinary trends, techniques, and emerging global cuisines.
- Lead virtual culinary team meetings and foster a culture of excellence and continuous learning.
- Culinary degree or equivalent professional certification.
- A minimum of 10 years of progressive culinary experience, with at least 5 years in a Head Chef or Executive Chef role.
- Extensive knowledge and experience with a wide range of international cuisines.
- Proven ability to design and implement successful menus in high-volume environments.
- Strong understanding of kitchen operations management, including staffing, scheduling, and inventory control.
- Excellent leadership, communication, and interpersonal skills, with the ability to motivate and mentor teams remotely.
- Proficiency in food costing and budget management.
- Deep knowledge of food safety standards and HACCP principles.
- Experience with virtual training platforms and remote team management is highly desirable.
- Passion for culinary arts and a commitment to delivering exceptional dining experiences.
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Lead Automotive Diagnostic Technician - Remote Technical Support
Posted 19 days ago
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Job Description
Our client, a global leader in automotive technology, is looking for a skilled and experienced Lead Automotive Diagnostic Technician to provide remote technical support. In this role, you will be the primary point of contact for complex vehicle diagnostic issues, offering expert guidance to dealership technicians and service centers worldwide. This position operates on a remote-first basis, allowing you to leverage your deep understanding of automotive systems from your home office. Your responsibilities will include analyzing diagnostic data, interpreting fault codes, and recommending precise repair procedures for a wide range of vehicle makes and models. You will collaborate closely with engineering and product development teams to identify recurring issues and provide feedback for future product improvements. This role requires exceptional problem-solving skills and the ability to explain intricate technical concepts clearly and concisely to individuals with varying levels of technical expertise. You will develop and maintain a knowledge base of common issues and solutions, contributing to training materials for service personnel. The ideal candidate will have extensive hands-on experience with modern diagnostic equipment, scan tools, and vehicle communication interfaces. Proficiency in interpreting electrical schematics and mechanical diagrams is essential. You should possess a strong understanding of powertrain, chassis, electrical, and infotainment systems. This is a unique opportunity to utilize your diagnostic expertise in a challenging and rewarding remote environment, contributing to the seamless operation of vehicles for customers globally. You will be instrumental in ensuring customer satisfaction by enabling efficient and accurate repairs through expert remote consultation.
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3
Lead Field Service Technician (Remote Technical Support)
Posted 19 days ago
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Job Description
Our client is seeking a highly skilled and experienced Lead Field Service Technician to provide advanced remote technical support and guidance for installation and maintenance operations. This role is crucial for ensuring the efficient and effective resolution of complex technical issues, troubleshooting installation challenges, and guiding on-site technicians through intricate maintenance procedures. The ideal candidate will possess deep technical expertise in a relevant field, strong problem-solving skills, and exceptional communication abilities, particularly in conveying technical information clearly and concisely in a remote setting. You will serve as the primary point of escalation for challenging technical problems, leveraging remote diagnostic tools and virtual collaboration.
Key Responsibilities:
Key Responsibilities:
- Provide expert remote technical support and troubleshooting for installation, maintenance, and repair of complex equipment and systems.
- Guide and mentor junior field service technicians remotely, assisting them in diagnosing and resolving difficult technical issues.
- Develop and update technical documentation, including installation manuals, troubleshooting guides, and best practice advisories.
- Analyze service reports and customer feedback to identify recurring issues and areas for product or process improvement.
- Utilize remote diagnostic tools, software, and communication platforms to effectively assess and resolve technical problems.
- Conduct remote training sessions for field technicians and customers on equipment operation, maintenance, and troubleshooting.
- Collaborate with engineering and product development teams to relay field feedback and contribute to product enhancements.
- Ensure all remote support activities are logged accurately and efficiently in the service management system.
- Maintain up-to-date knowledge of product lines, industry best practices, and emerging technologies.
- Escalate critical issues to appropriate internal stakeholders when necessary.
- Associate's or Bachelor's degree in Electrical Engineering, Mechanical Engineering, Electronics, or a related technical field.
- A minimum of 7-9 years of progressive experience in field service, technical support, or maintenance roles, with a significant focus on complex systems.
- Proven ability to troubleshoot and resolve advanced technical problems remotely.
- In-depth knowledge of installation and maintenance procedures for electromechanical systems, industrial equipment, or similar technologies.
- Excellent diagnostic skills and proficiency with testing equipment and remote diagnostic tools.
- Exceptional verbal and written communication skills, with the ability to clearly explain complex technical concepts to various audiences in a remote environment.
- Strong interpersonal and leadership skills, with the ability to mentor and guide remote teams.
- Proficiency with CRM and remote support software.
- Ability to work independently, manage time effectively, and handle high-pressure situations in a remote setting.
- A proactive and customer-centric approach to problem-solving.
- Familiarity with the types of installations and maintenance required in the region of Nyeri, Nyeri, KE would be an advantage.
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Senior Automotive Diagnostic Technician - Remote Technical Support
Posted 20 days ago
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Job Description
Our client is seeking a highly skilled Senior Automotive Diagnostic Technician to provide remote technical support and expertise. In this unique, fully remote role, you will leverage your extensive knowledge of automotive systems to assist field technicians, customers, and service centers with complex diagnostic challenges. Your responsibilities will include analyzing technical issues, providing step-by-step troubleshooting guidance, and contributing to the development of diagnostic resources. This position requires a deep understanding of engine management, electrical systems, HVAC, and other automotive components, including advanced diagnostic tools and software. The ideal candidate will have a proven track record as a master technician with exceptional problem-solving skills. Strong communication abilities, both written and verbal, are crucial for effectively conveying technical information remotely. Proficiency with remote diagnostic platforms, video conferencing tools, and technical documentation is essential. You must be a self-starter, capable of working independently and managing your time effectively in a remote environment. This is an exciting opportunity for an experienced automotive professional to share their expertise and contribute to improving service quality across the board, all while enjoying the benefits of remote work. While the role is conceptually linked to **Kericho, Kericho, KE**, it is a fully remote position. We are seeking a meticulous, knowledgeable, and patient technician who is passionate about automotive diagnostics and committed to providing outstanding remote technical assistance.
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Senior Field Service Technician - Remote Technical Support
Posted 6 days ago
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Job Description
Our client is seeking a highly experienced Senior Field Service Technician to join their fully remote technical support team. In this role, you will be the primary point of contact for advanced troubleshooting and problem resolution for complex industrial equipment, providing remote assistance to on-site field technicians and clients. Your expertise will be critical in diagnosing issues, guiding repairs, and ensuring minimal downtime for critical machinery.
The ideal candidate will possess a deep understanding of electromechanical systems, industrial automation, and diagnostic technologies. You will be adept at interpreting technical manuals, schematics, and diagnostic data to identify root causes of equipment failures. Strong communication skills are essential, as you will guide less experienced technicians through intricate repair processes, conduct virtual training sessions, and document solutions for knowledge base development. This position requires a proactive approach, exceptional problem-solving skills, and the ability to thrive in an independent, remote work environment.
Key Responsibilities:
Qualifications:
The ideal candidate will possess a deep understanding of electromechanical systems, industrial automation, and diagnostic technologies. You will be adept at interpreting technical manuals, schematics, and diagnostic data to identify root causes of equipment failures. Strong communication skills are essential, as you will guide less experienced technicians through intricate repair processes, conduct virtual training sessions, and document solutions for knowledge base development. This position requires a proactive approach, exceptional problem-solving skills, and the ability to thrive in an independent, remote work environment.
Key Responsibilities:
- Provide remote expert technical support and troubleshooting for a range of industrial equipment.
- Guide field service technicians through complex diagnostic procedures and repair processes via phone, video conferencing, and remote access tools.
- Analyze equipment performance data, error logs, and customer feedback to identify trends and recurring issues.
- Develop and document clear, concise troubleshooting guides, repair procedures, and technical bulletins.
- Conduct virtual training sessions for field technicians and customer support staff.
- Collaborate with engineering and product development teams to provide feedback on product performance and potential improvements.
- Manage service requests and ensure timely resolution of technical issues.
- Maintain accurate records of service interactions, resolutions, and equipment history.
- Stay current with product updates, technical advancements, and industry best practices.
- Contribute to the continuous improvement of remote support processes and tools.
Qualifications:
- Technical degree or certification in a relevant field (e.g., Electrical Engineering Technology, Mechanical Engineering Technology, Industrial Automation).
- Minimum of 5-8 years of experience in field service, technical support, or a similar role, with a strong focus on industrial equipment.
- Proficiency in diagnosing and repairing complex electromechanical systems.
- Experience with PLCs, VFDs, and industrial control systems is highly desirable.
- Excellent troubleshooting and problem-solving skills.
- Strong verbal and written communication skills, with the ability to articulate technical information clearly and concisely.
- Experience with remote diagnostic tools and software.
- Ability to work independently and manage time effectively in a remote setting.
- Customer-focused mindset with a commitment to providing excellent service.
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6
Senior Field Service Technician - Remote Technical Support Lead
Posted 20 days ago
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Job Description
Our client is seeking a highly skilled Senior Field Service Technician to join their technical operations team in a fully remote capacity. This role is critical for providing advanced remote technical support, troubleshooting, and guidance to on-site field teams and clients. The ideal candidate will possess extensive experience in diagnosing and resolving complex mechanical, electrical, or IT issues across a range of equipment and systems. You will be responsible for leveraging remote diagnostic tools, creating technical documentation, training junior technicians, and ensuring the efficient resolution of service issues. The ability to work autonomously, communicate technical information clearly, and manage a caseload of complex problems remotely is paramount.
Responsibilities:
Qualifications:
Responsibilities:
- Provide expert-level remote technical support and troubleshooting for complex equipment issues.
- Diagnose mechanical, electrical, and/or software problems using remote diagnostic tools and techniques.
- Develop and maintain comprehensive technical documentation, including manuals, guides, and troubleshooting procedures.
- Train and mentor junior field service technicians on advanced diagnostic and repair methods.
- Collaborate with engineering and product development teams to identify product improvements and solutions.
- Manage service requests, prioritize urgent issues, and ensure timely resolution.
- Conduct remote quality assurance checks on service work performed by field teams.
- Stay updated on product specifications, service bulletins, and new technologies.
- Escalate complex issues to higher-level support or engineering teams when necessary.
- Provide remote guidance and support during installations, maintenance, and repair operations.
- Analyze service data to identify trends and areas for operational improvement.
- Ensure adherence to safety protocols and company service standards.
- Communicate effectively with clients and internal stakeholders regarding service status and resolutions.
Qualifications:
- Associate's or Bachelor's degree in Mechanical Engineering, Electrical Engineering, Computer Science, or a related technical field.
- A minimum of 5-7 years of experience as a field service technician or in a similar technical support role.
- Proven expertise in diagnosing and repairing complex systems (specify relevant industry, e.g., industrial machinery, IT hardware, medical devices).
- Proficiency with remote diagnostic software and tools.
- Strong understanding of electronic and mechanical principles.
- Excellent analytical, problem-solving, and critical-thinking skills.
- Exceptional communication and interpersonal skills, with the ability to explain technical concepts clearly.
- Demonstrated ability to work independently, manage time effectively, and meet deadlines in a remote environment.
- Experience in creating technical documentation and training materials.
- Relevant certifications in specific equipment or technologies are highly desirable.
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7
Senior HVAC Technician - Remote Technical Support Specialist
Posted 13 days ago
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Job Description
Our client is seeking a skilled and experienced Senior HVAC Technician to join their remote technical support team. This is a fully remote position, allowing you to provide expert guidance and support from your home office. As a Remote Technical Support Specialist, you will be responsible for assisting customers and field technicians with complex troubleshooting, diagnostics, and repair guidance for a wide range of HVAC systems. You will leverage remote diagnostic tools, video conferencing, and detailed technical documentation to provide effective solutions. The ideal candidate will have extensive hands-on experience with various HVAC equipment, a strong understanding of refrigeration cycles, electrical systems, and control systems, and excellent communication and problem-solving skills. Responsibilities include: Providing remote technical support to customers and on-site technicians experiencing issues with HVAC equipment; Diagnosing complex HVAC problems using remote diagnostic tools and troubleshooting methodologies; Guiding users through repair procedures, maintenance tasks, and system checks; Analyzing technical issues and identifying root causes; Documenting technical issues, solutions, and customer feedback in a support ticketing system; Developing and updating technical documentation, troubleshooting guides, and FAQs; Collaborating with product development and engineering teams to relay customer feedback and suggest product improvements; Providing training and mentorship to junior support staff in a remote setting; Staying current with advancements in HVAC technology and best practices. Qualifications: A relevant trade certification (e.g., NTC, HVAC Technician Diploma) or equivalent experience; Minimum of 7 years of hands-on experience as an HVAC Technician, with a strong focus on commercial and residential systems; Proven experience in troubleshooting and repairing a wide variety of HVAC equipment, including AC units, furnaces, chillers, and ventilation systems; Solid understanding of refrigeration cycles, electrical schematics, control systems (BMS), and air balancing; Excellent diagnostic skills and the ability to interpret technical manuals and diagrams; Strong verbal and written communication skills, with the ability to explain technical concepts clearly; Proficiency in using remote support tools and software; Ability to work independently, manage time effectively, and prioritize tasks in a remote environment. This is a fantastic opportunity to utilize your expertise from Mombasa, Mombasa, KE .
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8
Remote HVAC Technician - Technical Support Specialist
Posted 4 days ago
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Job Description
Our client, a leading provider of industrial equipment and maintenance services, is looking for a highly skilled and experienced Remote HVAC Technician to join their technical support division. This position is entirely remote, allowing you to utilize your extensive knowledge of heating, ventilation, and air conditioning systems to provide expert assistance to clients and field technicians nationwide. You will be responsible for diagnosing complex HVAC issues remotely, guiding on-site personnel through troubleshooting procedures, and recommending appropriate repair or replacement strategies. Your role will involve analyzing diagnostic data, interpreting technical manuals, and communicating technical information clearly and concisely through various remote channels, including phone, video conferencing, and specialized support software. The ideal candidate will possess a strong background in HVAC system design, installation, and repair, with at least 5 years of hands-on experience. Relevant certifications (e.g., EPA Section 608) are highly desirable. Exceptional problem-solving abilities, a keen diagnostic eye, and the capacity to explain intricate technical concepts to individuals with varying levels of expertise are crucial. You must be comfortable working independently, managing your workload efficiently, and providing timely support to ensure minimal disruption for clients. A proactive approach to identifying recurring issues and contributing to the development of knowledge base articles and best practice guides will be highly valued. This remote role requires excellent communication and interpersonal skills, along with a deep understanding of HVAC equipment from various manufacturers. Join a company that values technical expertise and offers a flexible, remote work environment. This is a unique opportunity to apply your HVAC skills in a challenging and rewarding support capacity, impacting client satisfaction and operational efficiency. The role is associated with the operational hub of Kakamega, Kakamega, KE .
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