10,728 Field Service Engineer Industrial Automation jobs in Kenya
Senior Field Service Engineer - Industrial Robotics
Posted 12 days ago
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Job Description
Key Responsibilities:
- Provide remote technical support and troubleshooting for industrial robotic systems.
- Diagnose and resolve complex hardware, software, and mechanical issues affecting robotic performance.
- Perform preventive maintenance and calibrations on robotic equipment according to service schedules.
- Conduct on-site service calls and installations as required for critical issues or complex system deployments.
- Develop and execute repair procedures and technical solutions.
- Maintain detailed service reports, documenting all work performed, parts used, and issues resolved.
- Collaborate with engineering and R&D teams to provide feedback on product design and performance.
- Train client personnel on the operation, maintenance, and troubleshooting of robotic systems.
- Manage spare parts inventory and ensure availability for service needs.
- Stay up-to-date with the latest advancements in industrial robotics, automation, and relevant technologies.
- Adhere to all safety protocols and company policies during service interventions.
- Contribute to the development of technical documentation, FAQs, and knowledge base articles.
Qualifications:
- Associate's or Bachelor's degree in Electrical Engineering, Mechanical Engineering, Robotics, or a related technical field.
- Minimum of 7 years of experience in field service engineering, with a specialization in industrial robotics and automation.
- Proficiency in diagnosing and repairing robotic systems from major manufacturers (e.g., FANUC, KUKA, ABB).
- Strong understanding of electrical schematics, mechanical systems, and control systems.
- Experience with PLC programming and industrial communication protocols (e.g., Ethernet/IP, Profinet).
- Excellent troubleshooting skills, with the ability to logically diagnose complex problems.
- Strong communication and customer service skills, essential for interacting with clients remotely and on-site.
- Ability to work independently, manage time effectively, and prioritize tasks.
- Willingness to travel domestically and internationally as needed (frequency to be discussed).
- Proficiency in using diagnostic tools and software.
- Experience with SCADA systems and HMI development is a plus.
- A strong commitment to safety and quality.
While this role is primarily remote, it requires flexibility for travel to client sites for essential on-site interventions. Our client is a leader in providing advanced automation solutions to various industries. You will be part of a dynamic and supportive team focused on delivering exceptional service. We are seeking a proactive, problem-solving engineer who is passionate about robotics and automation. This position offers a competitive salary, comprehensive benefits, and opportunities for professional growth and skill development.
Senior Field Equipment Technician
Posted 19 days ago
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Job Description
Key Responsibilities:
- Perform remote diagnostics and troubleshooting of industrial equipment.
- Develop and execute comprehensive repair and maintenance plans.
- Maintain detailed electronic records of all maintenance activities, parts used, and time spent.
- Collaborate with cross-functional teams to identify potential equipment failures and implement preventative measures.
- Stay abreast of the latest technological advancements in equipment maintenance and repair.
- Provide remote technical support and guidance to field operators.
- Ensure compliance with all safety regulations and company protocols.
Qualifications:
- A relevant technical diploma or certification in Mechanical Engineering, Electrical Engineering, or a related field.
- A minimum of 5 years of hands-on experience in industrial equipment maintenance and repair, preferably in remote settings.
- Proficiency in using diagnostic software and equipment.
- Strong analytical and critical thinking skills.
- Excellent written and verbal communication skills for effective remote collaboration.
- Ability to work independently and manage time effectively in a remote setup.
- Familiarity with digital maintenance management systems is a plus.
- A proven track record of successfully resolving complex technical issues.
Senior Production Engineer - Robotics & Automation
Posted 15 days ago
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Job Description
Field Service Technician - Robotics Automation
Posted 21 days ago
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Job Description
Senior Field Service Engineer - Robotics & Automation
Posted 5 days ago
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Job Description
Responsibilities:
- Perform installation, troubleshooting, and repair of robotic and automation systems.
- Conduct preventive maintenance and system upgrades at client sites.
- Diagnose and resolve complex hardware, software, and network issues.
- Provide technical support and guidance to customers.
- Commission new equipment and ensure proper integration into client operations.
- Develop and deliver technical training to end-users.
- Document service activities, findings, and recommendations.
- Collaborate with internal engineering teams to resolve escalated issues.
- Ensure adherence to safety regulations and company standards.
- Bachelor's degree in Electrical Engineering, Mechanical Engineering, Mechatronics, or a related technical field.
- Minimum of 7 years of experience in field service, maintenance, or technical support of industrial automation and robotics.
- Proficiency with PLC programming (e.g., Siemens, Allen-Bradley) and industrial networks.
- Hands-on experience with major robot brands (e.g., KUKA, Fanuc, ABB).
- Strong diagnostic and problem-solving skills.
- Excellent customer service and communication abilities.
- Ability to travel extensively and work independently.
- Valid driver's license and clean driving record.
- Technical certifications in relevant automation technologies are a plus.
Field Service Engineer - Industrial Machinery
Posted 19 days ago
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Job Description
Senior Field Service Robotics Engineer
Posted 18 days ago
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Job Description
Responsibilities:
- Provide expert remote technical support for robotic systems, including diagnostics, troubleshooting, and repair guidance.
- Analyze performance data and diagnostic logs to identify root causes of issues and develop effective solutions.
- Develop and maintain comprehensive technical documentation, including repair manuals, troubleshooting guides, and best practice protocols.
- Conduct remote training sessions for client personnel and on-site field technicians.
- Collaborate with the engineering and R&D teams to provide feedback on product performance and suggest improvements.
- Manage service requests and ensure timely resolution of technical issues.
- Travel occasionally for critical on-site support or training as required, though the role is primarily remote.
- Utilize remote monitoring tools and software to proactively identify potential problems.
- Ensure client satisfaction through prompt and effective technical assistance.
- Stay up-to-date with the latest advancements in robotics and automation technology.
Qualifications:
- Bachelor's degree in Mechanical Engineering, Electrical Engineering, Robotics, or a related field. Advanced degrees are a plus.
- Minimum of 7 years of experience in field service engineering, robotics, or automation.
- Proven expertise in diagnosing and troubleshooting complex robotic systems (e.g., FANUC, KUKA, ABB).
- Strong knowledge of PLC programming, industrial control systems, and motion control.
- Experience with network protocols and communication systems relevant to industrial automation.
- Excellent analytical and problem-solving skills.
- Exceptional communication and interpersonal skills, with the ability to clearly explain technical concepts to non-technical audiences via remote channels.
- Proficiency in using remote access and diagnostic tools.
- Ability to work independently and manage multiple priorities in a fast-paced, remote environment.
- Experience with CAD software for system analysis is beneficial.
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Remote Lead Field Service Engineer - Robotics & Automation
Posted 16 days ago
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Job Description
Responsibilities:
- Provide expert-level remote technical support for robotic and automation systems.
- Diagnose and troubleshoot complex hardware, software, and network issues using remote diagnostic tools.
- Guide on-site personnel (client technicians, junior engineers) through repair and maintenance procedures via video calls and detailed documentation.
- Develop and maintain comprehensive technical documentation, including troubleshooting guides, FAQs, and repair manuals.
- Analyze system performance data to identify potential issues and recommend preventative maintenance strategies.
- Collaborate with the engineering and product development teams to report bugs and suggest product improvements based on field feedback.
- Manage and prioritize incoming support requests, ensuring timely resolution of critical issues.
- Conduct remote training sessions for client personnel on system operation and basic maintenance.
- Contribute to the continuous improvement of remote support processes and tools.
- Ensure client satisfaction through prompt, effective, and professional technical assistance.
- Bachelor's degree in Electrical Engineering, Mechanical Engineering, Robotics, or a related field.
- Minimum of 7 years of experience in field service, maintenance, or support of industrial automation systems, robotics, or complex machinery.
- In-depth knowledge of PLC programming (e.g., Siemens, Allen-Bradley), HMI systems, and industrial communication protocols (e.g., Profibus, Ethernet/IP).
- Proficiency in diagnosing and troubleshooting electro-mechanical components, servo drives, sensors, and vision systems.
- Strong understanding of network infrastructure and cybersecurity principles in industrial environments.
- Excellent remote troubleshooting and problem-solving skills, with the ability to think critically and systematically.
- Superior communication and interpersonal skills, with the ability to clearly explain complex technical concepts to diverse audiences.
- Experience with remote access tools and virtual collaboration platforms is essential.
- Proven ability to work independently and manage time effectively in a remote setting.
- Willingness to travel occasionally for critical on-site interventions if absolutely necessary (though the role is primarily remote).
- Professional certifications in relevant automation or robotics platforms are a significant advantage.
Senior Field Service Technician - Robotics & Automation
Posted 12 days ago
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Job Description
Key Responsibilities include:
- Performing complex installations, troubleshooting, and repairs of industrial robots (e.g., KUKA, FANUC, ABB) and automated systems.
- Conducting preventative maintenance and calibration of robotic equipment to ensure peak performance and longevity.
- Diagnosing and resolving electrical, mechanical, and software issues related to automation systems.
- Reading and interpreting technical manuals, schematics, and blueprints.
- Providing on-site (or remote support for on-site client teams) technical assistance and training to customers.
- Documenting all service activities, including repairs, maintenance, and parts used.
- Advising clients on system upgrades and enhancements to improve efficiency and productivity.
- Collaborating with the engineering and support teams to resolve escalated technical issues.
- Maintaining inventory of spare parts and tools required for field service operations.
- Ensuring compliance with safety regulations and company procedures during all service calls.
- Staying up-to-date with the latest advancements in robotics and automation technology.
Qualifications:
- Associate's or Bachelor's degree in Electrical Engineering Technology, Mechanical Engineering Technology, Robotics, or a related field.
- Minimum of 5 years of hands-on experience as a field service technician in robotics and automation.
- Proven experience with major industrial robot brands (e.g., KUKA, FANUC, ABB, Yaskawa).
- Strong understanding of PLC programming, HMI interfaces, and industrial networking protocols.
- Proficiency in reading electrical and mechanical schematics and blueprints.
- Excellent diagnostic, troubleshooting, and problem-solving skills.
- Strong mechanical aptitude and ability to use precision measuring and diagnostic tools.
- Excellent customer service and communication skills, with the ability to explain technical issues clearly.
- Ability to work independently, manage time effectively, and prioritize tasks in a remote setting.
- Willingness to travel as needed to client sites (when required, supported by remote coordination).
- Commitment to safety and quality standards.
While this is a remote role, servicing clients in regions such as Embu, Embu, KE , it requires the technician to be adept at remote support and coordination. The company provides robust remote tooling and support systems.
Remote Senior Field Service Engineer - Robotics & Automation
Posted 22 days ago
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Job Description
Responsibilities:
- Provide advanced remote technical support and troubleshooting for robotic and automation systems.
- Diagnose and resolve complex hardware, software, and network issues.
- Guide clients through installation, commissioning, and maintenance procedures remotely.
- Develop and deliver remote technical training programs for client personnel.
- Analyze system performance data to identify potential issues and recommend optimizations.
- Document troubleshooting steps, solutions, and best practices for internal knowledge base.
- Collaborate with engineering teams on product improvements based on field feedback.
- Ensure high levels of customer satisfaction through timely and effective support.
- Stay up-to-date with the latest technologies in robotics, PLC, and HMI systems.
Qualifications:
- Bachelor's degree in Electrical Engineering, Mechanical Engineering, Mechatronics, or a related field.
- 8+ years of experience in field service or technical support for industrial automation and robotics.
- Proficiency with major robot brands (e.g., KUKA, ABB, FANUC) and PLC programming (e.g., Siemens, Allen-Bradley).
- Strong understanding of industrial networking protocols (e.g., Ethernet/IP, Profinet).
- Experience with HMI design and troubleshooting.
- Excellent analytical and problem-solving skills.
- Exceptional communication and customer service skills.
- Proven ability to work independently and manage time effectively in a remote setting.
- Willingness to occasionally travel for on-site support if required (though primarily remote).