10,728 Field Service Engineer Industrial Automation jobs in Kenya

Senior Field Service Engineer - Industrial Robotics

20100 Garissa, North Eastern KES6800000 Annually WhatJobs

Posted 12 days ago

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Job Description

full-time
Our client is seeking a highly skilled and motivated Senior Field Service Engineer specializing in Industrial Robotics to join our fully remote support team. This role is crucial for providing expert technical support, maintenance, and repair services for advanced robotic systems used in manufacturing and logistics environments. You will be responsible for diagnosing complex technical issues, performing scheduled maintenance, and implementing solutions to minimize downtime and maximize system performance for our clients. The ideal candidate possesses a strong background in robotics, automation, electrical and mechanical systems, and exceptional problem-solving abilities. This position requires the flexibility to travel for on-site interventions, but the core of the role involves remote diagnostics, client communication, and knowledge sharing.

Key Responsibilities:
  • Provide remote technical support and troubleshooting for industrial robotic systems.
  • Diagnose and resolve complex hardware, software, and mechanical issues affecting robotic performance.
  • Perform preventive maintenance and calibrations on robotic equipment according to service schedules.
  • Conduct on-site service calls and installations as required for critical issues or complex system deployments.
  • Develop and execute repair procedures and technical solutions.
  • Maintain detailed service reports, documenting all work performed, parts used, and issues resolved.
  • Collaborate with engineering and R&D teams to provide feedback on product design and performance.
  • Train client personnel on the operation, maintenance, and troubleshooting of robotic systems.
  • Manage spare parts inventory and ensure availability for service needs.
  • Stay up-to-date with the latest advancements in industrial robotics, automation, and relevant technologies.
  • Adhere to all safety protocols and company policies during service interventions.
  • Contribute to the development of technical documentation, FAQs, and knowledge base articles.

Qualifications:
  • Associate's or Bachelor's degree in Electrical Engineering, Mechanical Engineering, Robotics, or a related technical field.
  • Minimum of 7 years of experience in field service engineering, with a specialization in industrial robotics and automation.
  • Proficiency in diagnosing and repairing robotic systems from major manufacturers (e.g., FANUC, KUKA, ABB).
  • Strong understanding of electrical schematics, mechanical systems, and control systems.
  • Experience with PLC programming and industrial communication protocols (e.g., Ethernet/IP, Profinet).
  • Excellent troubleshooting skills, with the ability to logically diagnose complex problems.
  • Strong communication and customer service skills, essential for interacting with clients remotely and on-site.
  • Ability to work independently, manage time effectively, and prioritize tasks.
  • Willingness to travel domestically and internationally as needed (frequency to be discussed).
  • Proficiency in using diagnostic tools and software.
  • Experience with SCADA systems and HMI development is a plus.
  • A strong commitment to safety and quality.

While this role is primarily remote, it requires flexibility for travel to client sites for essential on-site interventions. Our client is a leader in providing advanced automation solutions to various industries. You will be part of a dynamic and supportive team focused on delivering exceptional service. We are seeking a proactive, problem-solving engineer who is passionate about robotics and automation. This position offers a competitive salary, comprehensive benefits, and opportunities for professional growth and skill development.
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Senior Field Equipment Technician

20100 Mwembe KES65000 Annually WhatJobs

Posted 19 days ago

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full-time
Our client is seeking a highly skilled and experienced Senior Field Equipment Technician to join their dynamic team. This role is critical in ensuring the optimal performance and longevity of specialized equipment utilized in remote operational environments. While the role is based in the vibrant region of Naivasha, Nakuru, KE , the nature of this position is entirely remote, allowing you to contribute your expertise from anywhere. You will be responsible for diagnosing, troubleshooting, and repairing complex machinery and systems, often with limited direct supervision. This involves meticulous inspection of components, identifying root causes of malfunctions, and implementing effective solutions to minimize downtime. Extensive use of diagnostic tools, schematics, and digital logging systems will be integral to your daily tasks. The ideal candidate will possess a deep understanding of mechanical, electrical, and potentially hydraulic systems, coupled with advanced problem-solving capabilities. Communication is key, as you'll be required to liaise with on-site personnel, engineering teams, and management, providing clear and concise reports on equipment status and repair progress.

Key Responsibilities:
  • Perform remote diagnostics and troubleshooting of industrial equipment.
  • Develop and execute comprehensive repair and maintenance plans.
  • Maintain detailed electronic records of all maintenance activities, parts used, and time spent.
  • Collaborate with cross-functional teams to identify potential equipment failures and implement preventative measures.
  • Stay abreast of the latest technological advancements in equipment maintenance and repair.
  • Provide remote technical support and guidance to field operators.
  • Ensure compliance with all safety regulations and company protocols.

Qualifications:
  • A relevant technical diploma or certification in Mechanical Engineering, Electrical Engineering, or a related field.
  • A minimum of 5 years of hands-on experience in industrial equipment maintenance and repair, preferably in remote settings.
  • Proficiency in using diagnostic software and equipment.
  • Strong analytical and critical thinking skills.
  • Excellent written and verbal communication skills for effective remote collaboration.
  • Ability to work independently and manage time effectively in a remote setup.
  • Familiarity with digital maintenance management systems is a plus.
  • A proven track record of successfully resolving complex technical issues.
This is a unique opportunity to leverage your technical prowess in a flexible, remote-first environment. Join us and make a significant impact on operational efficiency.
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Senior Production Engineer - Robotics & Automation

60100 Embu, Eastern KES150000 Monthly WhatJobs

Posted 15 days ago

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full-time
Our client is a leading innovator in advanced manufacturing and is looking for a Senior Production Engineer specializing in Robotics and Automation to join their entirely remote workforce. This pivotal role will involve the design, implementation, and optimization of automated production systems and robotic integration for manufacturing processes, all managed and executed remotely. You will collaborate closely with on-site teams to define project requirements, troubleshoot complex technical issues, and develop scalable solutions that enhance efficiency, safety, and quality. Your responsibilities will include performing virtual simulations of robotic cells, developing PLC programming for automated machinery, and creating detailed technical documentation for remote deployment and maintenance. This position requires a strong understanding of industrial automation technologies, including sensor integration, conveyor systems, and safety protocols. The successful candidate will leverage remote monitoring tools and data analytics to identify areas for process improvement and proactively address potential production bottlenecks. You will also be involved in evaluating new automation technologies and vendors, and preparing business cases for investment. Excellent problem-solving skills and the ability to work with diverse teams across different time zones are crucial. This role demands a proactive approach to project management, meticulous attention to detail, and a deep commitment to driving manufacturing excellence through technological innovation, all within a remote-first operational model. Experience in programming various robot makes and models, as well as a solid foundation in mechanical and electrical engineering principles, is essential. You will be expected to conduct virtual training sessions for on-site personnel on new equipment and systems. If you are passionate about shaping the future of manufacturing through automation and excel in a remote-work setting, we want to hear from you.
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Field Service Technician - Robotics Automation

01000 Makongeni KES300000 Annually WhatJobs

Posted 21 days ago

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contractor
Our client is seeking a skilled and motivated Field Service Technician specializing in Robotics Automation for a fully remote, contractor-based role. You will be responsible for the installation, maintenance, troubleshooting, and repair of advanced robotic systems and automation equipment at client sites. This role demands a strong understanding of mechanical, electrical, and software components of industrial robots and automated machinery. Key duties include performing routine inspections, diagnosing and resolving technical issues, and ensuring optimal performance of installed systems. You will collaborate with clients to understand their needs and provide exceptional technical support, often requiring remote diagnostic capabilities. The ideal candidate will have a technical degree or certification in a relevant field (e.g., Mechatronics, Electrical Engineering Technology, Industrial Automation) and a proven track record as a field service technician. Experience with various robotic platforms (e.g., KUKA, FANUC, ABB) and industrial control systems is essential. Proficiency in reading schematics, troubleshooting complex systems, and using diagnostic tools is required. While this is a remote role in terms of employment, travel to client locations will be necessary. Excellent problem-solving skills, strong communication abilities, and a customer-focused approach are critical. You will work independently, manage your schedule effectively, and ensure timely resolution of technical challenges. This is an excellent opportunity for an experienced technician to leverage their expertise in robotics and automation, providing critical support to a diverse range of industries remotely while managing on-site interventions as needed.
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Senior Field Service Engineer - Robotics & Automation

10100 Mwembe KES95000 Annually WhatJobs remove_red_eye View All

Posted 5 days ago

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Job Description

full-time
Our client, a global leader in industrial automation and robotics, is seeking a highly skilled and motivated Senior Field Service Engineer to join their distributed team. This is a fully remote position that requires extensive travel to client sites across Kenya to provide expert technical support, installation, and maintenance for advanced robotic systems and automation equipment. You will be the primary technical point of contact for clients, diagnosing and resolving complex hardware and software issues, performing preventive maintenance, and ensuring optimal system performance. The ideal candidate will have a strong background in mechanical, electrical, or mechatronics engineering, with hands-on experience in troubleshooting and repairing industrial robots, PLCs, and automated manufacturing systems. This role demands excellent problem-solving abilities, a customer-centric approach, and the capacity to work independently under pressure. You will be responsible for conducting site surveys, system commissioning, and providing technical training to client personnel. The ability to read and interpret complex technical documentation, schematics, and blueprints is essential. You will also play a key role in providing feedback to the engineering and product development teams regarding system performance and potential improvements. This is an exciting opportunity for an experienced engineer who thrives in a fast-paced environment and enjoys solving challenging technical problems in the field. While the role is remote in terms of home base, it requires significant on-site work at client facilities, demanding flexibility and a willingness to travel frequently. The successful candidate will be a proactive communicator, adept at managing client expectations and building strong working relationships. A commitment to safety protocols and best practices in a manufacturing or industrial setting is paramount. This position offers the chance to work with state-of-the-art technology and contribute to the efficiency and success of various industries. The individual will be a critical part of ensuring client satisfaction and operational excellence through expert technical support. This role is integral to maintaining the high standards of service expected by the company's clientele.

Responsibilities:
  • Perform installation, troubleshooting, and repair of robotic and automation systems.
  • Conduct preventive maintenance and system upgrades at client sites.
  • Diagnose and resolve complex hardware, software, and network issues.
  • Provide technical support and guidance to customers.
  • Commission new equipment and ensure proper integration into client operations.
  • Develop and deliver technical training to end-users.
  • Document service activities, findings, and recommendations.
  • Collaborate with internal engineering teams to resolve escalated issues.
  • Ensure adherence to safety regulations and company standards.
Qualifications:
  • Bachelor's degree in Electrical Engineering, Mechanical Engineering, Mechatronics, or a related technical field.
  • Minimum of 7 years of experience in field service, maintenance, or technical support of industrial automation and robotics.
  • Proficiency with PLC programming (e.g., Siemens, Allen-Bradley) and industrial networks.
  • Hands-on experience with major robot brands (e.g., KUKA, Fanuc, ABB).
  • Strong diagnostic and problem-solving skills.
  • Excellent customer service and communication abilities.
  • Ability to travel extensively and work independently.
  • Valid driver's license and clean driving record.
  • Technical certifications in relevant automation technologies are a plus.
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Field Service Engineer - Industrial Machinery

20200 Kapsuser KES90000 Annually WhatJobs remove_red_eye View All

Posted 19 days ago

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Job Description

full-time
Our client is looking for a dedicated and technically proficient Field Service Engineer to provide essential installation, maintenance, and repair services for their industrial machinery. This role requires extensive on-site work, travelling to client locations to ensure the optimal performance and longevity of equipment. You will be responsible for diagnosing and resolving complex mechanical, electrical, and pneumatic issues. Your duties will include performing routine preventative maintenance, conducting system upgrades, and providing on-the-job training to client personnel on equipment operation and maintenance. The ideal candidate will possess a strong mechanical aptitude, a solid understanding of electrical systems, and troubleshooting skills for a wide range of industrial equipment. Experience with PLC programming and troubleshooting would be a significant advantage. A Diploma or Bachelor's degree in Mechanical Engineering, Electrical Engineering, or a related technical field, coupled with at least 5 years of relevant field service experience, is required. You must be adept at reading technical manuals, schematics, and blueprints. Excellent customer service and communication skills are essential, as you will be the primary point of contact for clients regarding technical support. The ability to work independently, manage your schedule efficiently, and respond to urgent service requests is critical. Our client values reliability, precision, and a commitment to customer satisfaction. You will be provided with necessary tools and resources, but a willingness to travel extensively within the region is a must. This role offers the opportunity to work with cutting-edge technology and to build lasting relationships with a diverse client base. You will contribute to minimizing equipment downtime and maximizing operational efficiency for our clients, ensuring their satisfaction and continued business.
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Senior Field Service Robotics Engineer

20100 Mwembe KES150000 Annually WhatJobs

Posted 18 days ago

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contractor
Our client is a leading innovator in industrial automation and is seeking a highly skilled Senior Field Service Robotics Engineer for a fully remote position. You will be instrumental in providing remote technical support, troubleshooting, and maintenance guidance for our advanced robotic systems deployed globally. This role demands exceptional problem-solving abilities, a deep understanding of robotic hardware and software, and the capacity to guide on-site technicians through complex repairs and upgrades via virtual channels. You will be the primary point of contact for critical technical issues, ensuring minimal downtime and optimal performance of our robotic installations.

Responsibilities:
  • Provide expert remote technical support for robotic systems, including diagnostics, troubleshooting, and repair guidance.
  • Analyze performance data and diagnostic logs to identify root causes of issues and develop effective solutions.
  • Develop and maintain comprehensive technical documentation, including repair manuals, troubleshooting guides, and best practice protocols.
  • Conduct remote training sessions for client personnel and on-site field technicians.
  • Collaborate with the engineering and R&D teams to provide feedback on product performance and suggest improvements.
  • Manage service requests and ensure timely resolution of technical issues.
  • Travel occasionally for critical on-site support or training as required, though the role is primarily remote.
  • Utilize remote monitoring tools and software to proactively identify potential problems.
  • Ensure client satisfaction through prompt and effective technical assistance.
  • Stay up-to-date with the latest advancements in robotics and automation technology.

Qualifications:
  • Bachelor's degree in Mechanical Engineering, Electrical Engineering, Robotics, or a related field. Advanced degrees are a plus.
  • Minimum of 7 years of experience in field service engineering, robotics, or automation.
  • Proven expertise in diagnosing and troubleshooting complex robotic systems (e.g., FANUC, KUKA, ABB).
  • Strong knowledge of PLC programming, industrial control systems, and motion control.
  • Experience with network protocols and communication systems relevant to industrial automation.
  • Excellent analytical and problem-solving skills.
  • Exceptional communication and interpersonal skills, with the ability to clearly explain technical concepts to non-technical audiences via remote channels.
  • Proficiency in using remote access and diagnostic tools.
  • Ability to work independently and manage multiple priorities in a fast-paced, remote environment.
  • Experience with CAD software for system analysis is beneficial.
This remote position offers a unique opportunity to leverage your technical expertise to support cutting-edge robotic solutions from anywhere, contributing directly to our client's success in the Naivasha, Nakuru, KE region and beyond.
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Remote Lead Field Service Engineer - Robotics & Automation

60100 Embu, Eastern KES90000 Monthly WhatJobs

Posted 16 days ago

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full-time
Our client, a leader in industrial automation and robotics solutions, is seeking a highly experienced and dedicated Lead Field Service Engineer to join their fully remote technical support division. This critical role involves providing expert remote assistance, troubleshooting, and support for complex robotic systems and automated machinery deployed at client sites across various industries. You will be the primary point of contact for advanced technical issues, guiding on-site technicians and clients through diagnostic procedures, repairs, and system optimizations. The ideal candidate possesses a profound understanding of electro-mechanical systems, PLC programming, industrial networking, and possesses exceptional problem-solving capabilities under pressure. This is a remote-first role, demanding self-discipline, excellent communication, and the ability to work effectively without direct supervision.

Responsibilities:
  • Provide expert-level remote technical support for robotic and automation systems.
  • Diagnose and troubleshoot complex hardware, software, and network issues using remote diagnostic tools.
  • Guide on-site personnel (client technicians, junior engineers) through repair and maintenance procedures via video calls and detailed documentation.
  • Develop and maintain comprehensive technical documentation, including troubleshooting guides, FAQs, and repair manuals.
  • Analyze system performance data to identify potential issues and recommend preventative maintenance strategies.
  • Collaborate with the engineering and product development teams to report bugs and suggest product improvements based on field feedback.
  • Manage and prioritize incoming support requests, ensuring timely resolution of critical issues.
  • Conduct remote training sessions for client personnel on system operation and basic maintenance.
  • Contribute to the continuous improvement of remote support processes and tools.
  • Ensure client satisfaction through prompt, effective, and professional technical assistance.
Qualifications:
  • Bachelor's degree in Electrical Engineering, Mechanical Engineering, Robotics, or a related field.
  • Minimum of 7 years of experience in field service, maintenance, or support of industrial automation systems, robotics, or complex machinery.
  • In-depth knowledge of PLC programming (e.g., Siemens, Allen-Bradley), HMI systems, and industrial communication protocols (e.g., Profibus, Ethernet/IP).
  • Proficiency in diagnosing and troubleshooting electro-mechanical components, servo drives, sensors, and vision systems.
  • Strong understanding of network infrastructure and cybersecurity principles in industrial environments.
  • Excellent remote troubleshooting and problem-solving skills, with the ability to think critically and systematically.
  • Superior communication and interpersonal skills, with the ability to clearly explain complex technical concepts to diverse audiences.
  • Experience with remote access tools and virtual collaboration platforms is essential.
  • Proven ability to work independently and manage time effectively in a remote setting.
  • Willingness to travel occasionally for critical on-site interventions if absolutely necessary (though the role is primarily remote).
  • Professional certifications in relevant automation or robotics platforms are a significant advantage.
This exciting remote opportunity serves clients across the region, with primary oversight and coordination originating from Embu, Embu, KE .
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Senior Field Service Technician - Robotics & Automation

60100 Embu, Eastern KES190000 Annually WhatJobs

Posted 12 days ago

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Job Description

full-time
Our client, a leading provider of industrial automation solutions, is seeking a highly skilled and motivated Senior Field Service Technician specializing in Robotics and Automation. This role is fully remote, requiring you to provide expert technical support, installation, and maintenance services for robotic systems and automated manufacturing equipment. You will be the primary point of contact for clients, troubleshooting complex issues, performing preventative maintenance, and ensuring optimal system performance. The ideal candidate has extensive hands-on experience with industrial robots, PLCs, and automation systems, coupled with excellent diagnostic and problem-solving skills, and the ability to thrive in a remote work environment.

Key Responsibilities include:
  • Performing complex installations, troubleshooting, and repairs of industrial robots (e.g., KUKA, FANUC, ABB) and automated systems.
  • Conducting preventative maintenance and calibration of robotic equipment to ensure peak performance and longevity.
  • Diagnosing and resolving electrical, mechanical, and software issues related to automation systems.
  • Reading and interpreting technical manuals, schematics, and blueprints.
  • Providing on-site (or remote support for on-site client teams) technical assistance and training to customers.
  • Documenting all service activities, including repairs, maintenance, and parts used.
  • Advising clients on system upgrades and enhancements to improve efficiency and productivity.
  • Collaborating with the engineering and support teams to resolve escalated technical issues.
  • Maintaining inventory of spare parts and tools required for field service operations.
  • Ensuring compliance with safety regulations and company procedures during all service calls.
  • Staying up-to-date with the latest advancements in robotics and automation technology.

Qualifications:
  • Associate's or Bachelor's degree in Electrical Engineering Technology, Mechanical Engineering Technology, Robotics, or a related field.
  • Minimum of 5 years of hands-on experience as a field service technician in robotics and automation.
  • Proven experience with major industrial robot brands (e.g., KUKA, FANUC, ABB, Yaskawa).
  • Strong understanding of PLC programming, HMI interfaces, and industrial networking protocols.
  • Proficiency in reading electrical and mechanical schematics and blueprints.
  • Excellent diagnostic, troubleshooting, and problem-solving skills.
  • Strong mechanical aptitude and ability to use precision measuring and diagnostic tools.
  • Excellent customer service and communication skills, with the ability to explain technical issues clearly.
  • Ability to work independently, manage time effectively, and prioritize tasks in a remote setting.
  • Willingness to travel as needed to client sites (when required, supported by remote coordination).
  • Commitment to safety and quality standards.

While this is a remote role, servicing clients in regions such as Embu, Embu, KE , it requires the technician to be adept at remote support and coordination. The company provides robust remote tooling and support systems.
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Remote Senior Field Service Engineer - Robotics & Automation

50100 Kakamega, Western KES4800000 Annually WhatJobs

Posted 22 days ago

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Job Description

full-time
Our client is a leading innovator in industrial robotics and automation solutions, and they are seeking a highly experienced Senior Field Service Engineer to join their elite, fully remote technical support team. This role is pivotal in ensuring the seamless operation and optimal performance of complex automated systems for our diverse clientele. You will be responsible for providing advanced remote troubleshooting, diagnostic support, and technical guidance to clients facing issues with their robotic systems, PLCs, HMI, and other automation hardware and software. Your expertise will be critical in minimizing downtime and maximizing the efficiency of our clients' operations. This position requires a deep understanding of industrial automation principles, robotics kinematics, control systems, and network communications within an industrial setting. You will be expected to develop and deliver remote training sessions for client technical staff, assist in the installation and commissioning of new systems (remotely guided where possible), and contribute to the continuous improvement of our service and support processes. The ideal candidate will possess exceptional problem-solving skills, with a methodical approach to diagnosing and resolving complex technical challenges in a high-pressure environment. Strong technical acumen in electrical, mechanical, and software aspects of automation systems is essential. Excellent communication and interpersonal skills are vital for interacting with clients, understanding their needs, and providing clear, concise solutions. As this is a fully remote role, a high degree of self-discipline, autonomy, and time management is required to succeed. You will need to be adept at leveraging remote diagnostic tools and collaborating effectively with internal engineering and support teams. We are looking for a proactive individual who is passionate about technology and dedicated to providing outstanding customer service. Your contributions will directly impact client satisfaction and the overall reputation of our service division. A commitment to staying current with the latest advancements in robotics and automation technology is expected.

Responsibilities:
  • Provide advanced remote technical support and troubleshooting for robotic and automation systems.
  • Diagnose and resolve complex hardware, software, and network issues.
  • Guide clients through installation, commissioning, and maintenance procedures remotely.
  • Develop and deliver remote technical training programs for client personnel.
  • Analyze system performance data to identify potential issues and recommend optimizations.
  • Document troubleshooting steps, solutions, and best practices for internal knowledge base.
  • Collaborate with engineering teams on product improvements based on field feedback.
  • Ensure high levels of customer satisfaction through timely and effective support.
  • Stay up-to-date with the latest technologies in robotics, PLC, and HMI systems.

Qualifications:
  • Bachelor's degree in Electrical Engineering, Mechanical Engineering, Mechatronics, or a related field.
  • 8+ years of experience in field service or technical support for industrial automation and robotics.
  • Proficiency with major robot brands (e.g., KUKA, ABB, FANUC) and PLC programming (e.g., Siemens, Allen-Bradley).
  • Strong understanding of industrial networking protocols (e.g., Ethernet/IP, Profinet).
  • Experience with HMI design and troubleshooting.
  • Excellent analytical and problem-solving skills.
  • Exceptional communication and customer service skills.
  • Proven ability to work independently and manage time effectively in a remote setting.
  • Willingness to occasionally travel for on-site support if required (though primarily remote).
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