Executive Administrative Assistant - Remote Operations
Posted 11 days ago
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Job Description
Key Responsibilities:
- Manage and maintain complex calendars for executives, including scheduling meetings, appointments, and travel arrangements.
- Coordinate and prepare for high-level meetings, including preparing agendas, distributing materials, and taking minutes.
- Handle confidential information with the utmost discretion and professionalism.
- Manage email correspondence, prioritizing and responding to inquiries on behalf of executives.
- Organize and maintain digital filing systems, ensuring easy retrieval of documents.
- Prepare reports, presentations, and other documents as required.
- Liaise with internal departments and external stakeholders to facilitate communication and gather information.
- Manage travel logistics, including booking flights, accommodation, and transportation.
- Conduct research and prepare background information for meetings and projects.
- Assist with onboarding new remote employees, ensuring they have the necessary resources and information.
- Proactively identify and address potential issues before they arise.
- Manage expense reporting and process invoices.
- Maintain a professional and organized virtual workspace.
- Contribute to the development and implementation of administrative best practices for remote operations.
- Provide general administrative support as needed, demonstrating flexibility and a willingness to assist.
- Proven experience as an Executive Administrative Assistant or in a similar role supporting senior management.
- Excellent organizational and time management skills, with the ability to prioritize tasks effectively.
- Proficiency in calendar management tools (e.g., Google Calendar, Outlook Calendar).
- Strong command of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) or Google Workspace.
- Exceptional written and verbal communication skills.
- Discretion and a high level of confidentiality.
- Ability to work independently and as part of a remote team.
- Proactive and resourceful problem-solver.
- Experience with virtual meeting platforms (e.g., Zoom, Microsoft Teams).
- A positive attitude and a commitment to providing high-quality support.
- Familiarity with project management tools is a plus.
Senior Executive Assistant - Remote Operations Support
Posted 22 days ago
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Job Description
Key Responsibilities:
- Manage complex and dynamic calendars for senior executives, including scheduling meetings, appointments, and travel arrangements.
- Coordinate and prepare materials for executive meetings, including agendas, presentations, and reports.
- Handle confidential information with the utmost discretion and professionalism.
- Act as a primary point of contact for internal and external stakeholders, managing communication flow.
- Organize and manage virtual meeting logistics, ensuring smooth operation of video conferencing and other collaboration tools.
- Prepare and edit correspondence, communications, presentations, and other documents.
- Conduct research and compile information to assist executives in preparing for meetings and projects.
- Manage and track expenses, process invoices, and assist with budget-related tasks.
- Proactively anticipate the needs of executives and take initiative to solve problems.
- Support the implementation of remote work policies and best practices within the executive support function.
- Assist with special projects as assigned by executives.
Required Qualifications:
- Bachelor's degree in Business Administration, Communications, or a related field, or equivalent practical experience.
- Minimum of 7 years of experience providing high-level executive support to senior-level management.
- Exceptional organizational and time-management skills, with the ability to prioritize and multitask effectively.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and virtual collaboration tools (e.g., Zoom, Microsoft Teams, Google Workspace).
- Excellent written and verbal communication skills.
- Strong interpersonal skills and the ability to build rapport with diverse individuals.
- Demonstrated ability to work independently, exercise sound judgment, and maintain confidentiality.
- Experience supporting remote executives or working in a remote-first environment is essential.
- Adaptability and a willingness to take on new challenges.
- A keen eye for detail and a commitment to accuracy.
Senior Executive Assistant - Remote Operations
Posted 22 days ago
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Job Description
Senior Administrative Manager - Remote Operations
Posted 22 days ago
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Job Description
Key Responsibilities:
- Develop and manage administrative strategies for a fully remote workforce, ensuring compliance with all relevant regulations and company policies.
- Oversee the procurement of office supplies, equipment, and software licenses for remote employees, managing budgets and vendor relationships.
- Implement and maintain efficient record-keeping systems, both digital and physical (where applicable for document archiving), ensuring data integrity and accessibility.
- Coordinate travel arrangements, expense reporting, and reimbursements for any required in-person meetings or events, ensuring a seamless experience for employees.
- Manage the onboarding and offboarding process for administrative staff, ensuring all necessary documentation and resources are provided.
- Serve as a primary point of contact for administrative inquiries from remote employees and external stakeholders.
- Proactively identify areas for process improvement within administrative functions, proposing and implementing innovative solutions to enhance efficiency and cost-effectiveness.
- Collaborate with HR and IT departments to ensure administrative systems align with company-wide technology and employee support initiatives.
- Develop and present regular reports on administrative performance metrics to senior leadership.
- Ensure the effective management of virtual office spaces, including digital communication platforms and shared resource scheduling.
- Maintain a high level of confidentiality regarding sensitive company and employee information.
- Champion a positive and productive remote work culture through thoughtful administrative support.
Qualifications:
- Bachelor's degree in Business Administration, Management, or a related field.
- Minimum of 5-7 years of progressive experience in administrative management, with at least 2 years in a remote or hybrid environment.
- Proven experience in developing and implementing administrative policies and procedures.
- Excellent organizational and time management skills, with the ability to prioritize multiple tasks in a fast-paced, remote setting.
- Proficiency in G Suite (Docs, Sheets, Slides, Gmail, Calendar) and Microsoft Office Suite.
- Experience with HRIS and other relevant administrative software is a plus.
- Strong communication, interpersonal, and problem-solving skills.
- Demonstrated ability to work independently and as part of a remote team.
- A proactive and resourceful approach to identifying and resolving issues.
- Must be eligible to work fully remotely.
Senior Remote Executive Assistant - Global Operations
Posted 5 days ago
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Job Description
Responsibilities:
- Manage complex and dynamic calendars for multiple executives, scheduling meetings, appointments, and travel arrangements with meticulous attention to detail.
- Coordinate and prepare materials for virtual and in-person meetings, including agendas, presentations, and minutes, ensuring all necessary documents are distributed in a timely manner.
- Handle confidential information with the utmost discretion and professionalism.
- Act as a primary point of contact for internal and external stakeholders, managing communication flow and screening calls and emails effectively.
- Proactively identify and resolve potential scheduling conflicts or logistical challenges before they arise.
- Conduct research and gather information on various topics as required by executives.
- Manage and organize digital files and correspondence systems, ensuring efficient retrieval of information.
- Prepare expense reports and manage corporate credit card reconciliation.
- Assist with project management tasks, tracking deadlines, and following up on action items.
- Provide support for virtual event planning and execution.
- Develop and maintain strong working relationships with key internal and external contacts.
- Anticipate the needs of executives and take initiative to streamline workflows and improve efficiency.
- Handle ad-hoc administrative tasks and special projects as assigned.
Qualifications:
- Proven experience as an Executive Assistant, Senior Administrative Assistant, or in a similar high-level support role, preferably supporting C-suite executives.
- Exceptional organizational and time-management skills, with the ability to multitask and prioritize effectively in a fast-paced remote setting.
- Proficiency in calendar management tools (e.g., Outlook Calendar, Google Calendar), virtual meeting platforms (e.g., Zoom, Microsoft Teams), and standard office productivity suites (Microsoft Office 365, Google Workspace).
- Excellent written and verbal communication skills, with a keen eye for detail and accuracy in all correspondence.
- High level of professionalism, integrity, and discretion when handling sensitive information.
- Proactive and resourceful problem-solver, capable of working independently with minimal supervision.
- Adaptability and a positive attitude when faced with changing priorities.
- Experience in managing international schedules and coordinating with individuals across different time zones.
- A strong understanding of business etiquette and professional communication standards.
- Ability to create and maintain efficient digital filing systems.
- A dedicated workspace with reliable high-speed internet access is essential for this remote role.
This is a crucial role requiring an individual who is not only highly organized but also anticipates needs and proactively contributes to the smooth operation of executive functions in a global, remote-first context. The ideal candidate will be a trusted partner, instrumental in supporting leadership.
Executive Assistant to CEO - Remote Operations
Posted 5 days ago
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Job Description
Key Responsibilities:
- Manage and maintain the CEO's complex calendar, scheduling appointments, meetings, and travel arrangements (virtual and otherwise).
- Prepare agendas, take minutes, and track action items for executive meetings.
- Draft, proofread, and edit correspondence, reports, presentations, and other documents.
- Conduct research on various topics as requested by the CEO, synthesizing information into concise summaries.
- Act as a gatekeeper and liaison between the CEO and internal/external parties, handling inquiries professionally and efficiently.
- Organize and coordinate virtual team events and meetings, ensuring all participants have the necessary information and access.
- Manage expense reporting and assist with budget tracking for the executive office.
- Handle sensitive and confidential information with the highest level of integrity and discretion.
- Proactively identify opportunities to improve operational efficiency and streamline executive workflows.
- Maintain digital filing systems and ensure easy retrieval of important documents.
Operations Manager - Remote Support
Posted 5 days ago
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Job Description
Responsibilities:
- Manage the day-to-day operations of the remote customer support team, ensuring seamless service delivery.
- Develop, implement, and monitor operational policies and procedures to improve efficiency and effectiveness.
- Lead, mentor, and coach a team of remote customer support representatives, fostering a positive and productive work environment.
- Set performance targets and key performance indicators (KPIs) for the support team and monitor progress.
- Analyze support data and metrics to identify trends, areas for improvement, and opportunities for enhancement.
- Implement and manage customer support tools and technologies to optimize workflows.
- Ensure timely and effective resolution of customer inquiries and issues, maintaining high satisfaction levels.
- Collaborate with other departments (e.g., Product, Sales) to address customer feedback and improve overall service.
- Develop and deliver training programs for support staff on products, policies, and service standards.
- Manage staffing levels, scheduling, and resource allocation to meet service demands.
- Drive continuous improvement initiatives within the support operations.
- Report on operational performance to senior management.
- Proven experience in operations management, with a focus on customer support or service delivery.
- Demonstrated experience in managing and leading remote teams.
- Strong understanding of customer service principles and best practices.
- Excellent leadership, interpersonal, and communication skills.
- Proficiency in customer support software and CRM systems.
- Ability to analyze data, identify trends, and implement data-driven solutions.
- Strong problem-solving and decision-making abilities.
- Experience in developing and implementing operational strategies and procedures.
- Bachelor's degree in Business Administration, Management, or a related field is preferred.
- Ability to thrive in a fast-paced, fully remote work environment.
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Virtual Executive Assistant
Posted 21 days ago
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Job Description
Key Responsibilities:
- Manage and maintain executive calendars, scheduling appointments, meetings, and travel arrangements, optimizing efficiency and preventing conflicts.
- Screen and prioritize incoming communications, including emails, calls, and mail, responding on behalf of executives when appropriate.
- Prepare agendas, take minutes, and follow up on action items for meetings.
- Conduct research and compile data for reports, presentations, and other executive communications.
- Organize and maintain electronic and physical filing systems, ensuring easy retrieval of information.
- Coordinate domestic and international travel arrangements, including flights, accommodation, and ground transportation, ensuring compliance with company policies.
- Handle confidential information with the utmost discretion and integrity.
- Assist with expense reporting and budget tracking as required.
- Proactively identify and address potential issues or conflicts before they arise.
- Liaise with internal departments and external stakeholders on behalf of executives.
- Perform other administrative duties as assigned to support the executive team.
Qualifications and Skills:
- Proven experience as an Executive Assistant, Virtual Assistant, or in a similar administrative role, supporting senior-level executives.
- Exceptional organizational and time-management skills, with the ability to prioritize effectively in a fast-paced environment.
- Excellent written and verbal communication skills, with a professional demeanor.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and virtual collaboration tools (e.g., Zoom, Teams, Slack).
- Strong research and problem-solving capabilities.
- High level of discretion and confidentiality.
- Ability to work independently with minimal supervision and as part of a remote team.
- A Bachelor's degree in Business Administration or a related field is preferred but not mandatory with extensive relevant experience.
- Familiarity with project management software is a plus.
- A proactive and adaptable attitude, willing to learn and take on new challenges.
This role offers a fantastic opportunity to be an integral part of a supportive remote team, contributing directly to the success of our executives. This position serves clients and supports operations related to Mombasa, Mombasa, KE .
Executive Virtual Assistant
Posted 13 days ago
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Job Description
Executive Virtual Assistant to C-Suite
Posted 8 days ago
Job Viewed
Job Description
Key Responsibilities:
- Manage and optimize complex executive calendars, scheduling meetings and appointments with precision.
- Coordinate domestic and international travel arrangements, including flights, accommodation, and itineraries.
- Prepare, edit, and proofread correspondence, reports, presentations, and other documents.
- Conduct research and compile information for executive decision-making.
- Act as a gatekeeper and liaison for C-suite executives, managing incoming communications.
- Handle confidential information with the utmost discretion and professionalism.
- Organize and prepare materials for board meetings, conferences, and other executive engagements.
- Manage expense reporting and reimbursements for executives.
- Proactively identify and resolve potential scheduling conflicts and logistical challenges.
- Maintain organized digital filing systems and ensure easy retrieval of information.
- Proven experience as an Executive Assistant, Virtual Assistant, or in a similar high-level administrative role, supporting C-suite executives.
- Exceptional organizational and time management skills.
- Proficiency in G Suite (Gmail, Calendar, Docs, Sheets, Slides) and/or Microsoft Office Suite.
- Excellent written and verbal communication skills.
- Strong attention to detail and accuracy.
- Ability to handle sensitive information with confidentiality.
- Experience with project management tools and virtual collaboration platforms.
- Proactive, self-starter with the ability to work independently and anticipate needs.
- High school diploma or equivalent; Associate's or Bachelor's degree preferred.
- Previous experience in a remote work setting is highly advantageous.