6,984 E Commerce Operations Manager Online Retail jobs in Kenya
E-commerce Operations Manager, Online Retail
Posted 15 days ago
Job Viewed
Job Description
Our client is seeking a detail-oriented and proactive E-commerce Operations Manager to oversee the smooth functioning of their online retail operations. This is a fully remote position, allowing you to manage critical business processes from anywhere. You will be responsible for ensuring efficient order processing, inventory management, fulfillment, and customer service related to online sales. Your goal is to optimize the entire e-commerce customer journey, from product selection to final delivery, ensuring customer satisfaction and driving repeat business.
The ideal candidate will have a strong understanding of e-commerce platforms, supply chain logistics, and customer service principles. You will work closely with various teams, including marketing, sales, warehousing, and logistics providers, to ensure seamless integration and execution. Key responsibilities include monitoring website performance, managing product listings, overseeing inventory levels to prevent stockouts or overstocking, and optimizing shipping processes. Experience with inventory management software and e-commerce platforms (e.g., Shopify, Magento) is crucial. You will also be tasked with analyzing sales data and operational metrics to identify trends, inefficiencies, and opportunities for improvement. Problem-solving skills and the ability to make quick, effective decisions are vital. This role requires excellent organizational and communication skills, with the ability to manage multiple priorities in a dynamic, remote setting. You will play a key role in enhancing the customer experience and contributing to the overall growth of the online business.
Key Responsibilities:
Qualifications:
The ideal candidate will have a strong understanding of e-commerce platforms, supply chain logistics, and customer service principles. You will work closely with various teams, including marketing, sales, warehousing, and logistics providers, to ensure seamless integration and execution. Key responsibilities include monitoring website performance, managing product listings, overseeing inventory levels to prevent stockouts or overstocking, and optimizing shipping processes. Experience with inventory management software and e-commerce platforms (e.g., Shopify, Magento) is crucial. You will also be tasked with analyzing sales data and operational metrics to identify trends, inefficiencies, and opportunities for improvement. Problem-solving skills and the ability to make quick, effective decisions are vital. This role requires excellent organizational and communication skills, with the ability to manage multiple priorities in a dynamic, remote setting. You will play a key role in enhancing the customer experience and contributing to the overall growth of the online business.
Key Responsibilities:
- Oversee day-to-day e-commerce operations, including order processing, fulfillment, and shipping.
- Manage inventory levels across all channels, ensuring accuracy and minimizing stockouts.
- Optimize the customer journey on the e-commerce platform, from browsing to checkout.
- Liaise with third-party logistics (3PL) providers and shipping carriers to ensure timely and cost-effective delivery.
- Monitor website performance and troubleshoot any operational issues.
- Manage product catalog updates, including descriptions, pricing, and imagery.
- Analyze sales and operational data to identify trends and areas for improvement.
- Develop and implement strategies to enhance customer satisfaction and retention.
- Ensure compliance with company policies and regulatory requirements.
Qualifications:
- Bachelor's degree in Business Administration, Operations Management, Supply Chain, or a related field.
- 3-5 years of experience in e-commerce operations or online retail management.
- Proven experience with e-commerce platforms (e.g., Shopify, WooCommerce, Magento).
- Strong understanding of inventory management systems and logistics.
- Excellent organizational, problem-solving, and analytical skills.
- Demonstrated ability to manage remote operations and collaborate effectively in a virtual environment.
- Strong communication and interpersonal skills.
- Experience with data analysis tools is a plus.
This advertiser has chosen not to accept applicants from your region.
0
Senior E-commerce Operations Manager - Online Retail
Posted 3 days ago
Job Viewed
Job Description
Our client, a leading online fashion retailer, is seeking a dynamic and results-oriented Senior E-commerce Operations Manager to lead their remote operations team. This role is crucial for optimizing the customer journey from click to delivery, ensuring seamless online sales and exceptional customer satisfaction. You will be responsible for overseeing all day-to-day e-commerce operations, driving efficiency, and implementing strategies to enhance the online shopping experience. This is a fully remote position, offering the flexibility to work from anywhere.
Key Responsibilities:
Key Responsibilities:
- Manage and optimize all aspects of the e-commerce platform, including website functionality, user experience, and conversion rate optimization.
- Oversee order fulfillment, shipping, and logistics to ensure timely and accurate deliveries.
- Develop and implement strategies to reduce cart abandonment and improve overall sales performance.
- Manage inventory levels and ensure accurate stock availability across all online channels.
- Monitor website performance, analytics, and key e-commerce metrics, providing regular reports and insights.
- Collaborate with marketing teams to align promotional activities with operational capabilities.
- Manage customer service inquiries and ensure prompt resolution of issues, maintaining high customer satisfaction ratings.
- Identify and implement process improvements to enhance operational efficiency and reduce costs.
- Stay updated on e-commerce trends, best practices, and emerging technologies to maintain a competitive edge.
- Lead and mentor a remote team of operations specialists.
- Ensure compliance with all relevant online trading regulations and data privacy laws.
- Bachelor's degree in Business Administration, Marketing, Information Technology, or a related field.
- Minimum of 5 years of experience in e-commerce operations management.
- Proven track record of successfully managing online retail platforms and driving sales growth.
- Strong understanding of e-commerce platforms (e.g., Shopify, Magento, WooCommerce) and related tools.
- Expertise in web analytics tools (e.g., Google Analytics) and ability to derive actionable insights.
- Excellent understanding of logistics, supply chain management, and inventory control.
- Demonstrated experience in managing customer service operations and resolving complex issues.
- Strong project management and organizational skills with the ability to manage multiple priorities.
- Exceptional communication, interpersonal, and leadership skills, particularly for leading a remote team.
- Proficiency in e-commerce KPIs and reporting.
- Experience with SEO and SEM best practices related to e-commerce is a plus.
This advertiser has chosen not to accept applicants from your region.
1
Supply Chain Procurement Manager
Posted 20 days ago
Job Viewed
Job Description
Our client is seeking a seasoned Supply Chain Procurement Manager to lead their procurement operations within a fully remote framework. This senior role is responsible for developing and executing effective procurement strategies to ensure the timely and cost-efficient acquisition of goods and services critical to the organization's success. You will oversee the entire procurement lifecycle, from supplier sourcing and negotiation to contract management and performance evaluation. Key responsibilities include identifying cost-saving opportunities, mitigating supply chain risks, and fostering strong, collaborative relationships with a diverse base of suppliers. The ideal candidate will possess a deep understanding of global procurement practices, supply chain dynamics, and contract law. Proven experience in strategic sourcing, category management, and supplier relationship management is essential. Exceptional negotiation skills, strong analytical capabilities, and proficiency in procurement software and ERP systems are required. You will be expected to lead and mentor a remote procurement team, driving performance and adherence to best practices. Excellent communication, leadership, and problem-solving skills are paramount, particularly in navigating complex remote team dynamics. As this is a fully remote position, a high degree of self-discipline, organization, and adeptness with digital collaboration tools are critical for success. While the company's operations might have ties to the region of Kisumu, Kisumu, KE , this role is 100% remote. We are looking for a strategic thinker with a proven ability to optimize procurement processes, enhance supply chain resilience, and contribute significantly to the company's bottom line through effective purchasing decisions. This is an outstanding opportunity to take charge of critical procurement functions in a flexible, remote work setting.
This advertiser has chosen not to accept applicants from your region.
2
Principal Supply Chain & Procurement Strategist
Posted today
Job Viewed
Job Description
Our client is a global leader in its industry and is seeking a Principal Supply Chain & Procurement Strategist to drive transformative improvements in its global operations. This fully remote position offers a unique opportunity to design and implement innovative strategies that optimize sourcing, procurement, and supply chain resilience. You will be responsible for analyzing complex supply chain networks, identifying cost-saving opportunities, mitigating risks, and ensuring the efficient flow of goods and services. The ideal candidate will possess a strategic mindset, exceptional analytical capabilities, and a proven track record of success in complex procurement environments.
Responsibilities:
Responsibilities:
- Develop and execute long-term strategic sourcing and procurement plans that align with business objectives and market dynamics.
- Lead cross-functional teams in identifying and evaluating potential suppliers, conducting negotiations, and establishing strategic partnerships.
- Analyze global supply chain risks and develop robust mitigation strategies, including diversification, inventory management, and contingency planning.
- Optimize procurement processes to drive cost reductions, improve quality, and enhance supplier performance.
- Utilize advanced data analytics and market intelligence to forecast trends, identify opportunities, and inform strategic decision-making.
- Implement best practices in procurement, contract management, and supplier relationship management.
- Drive initiatives focused on sustainability, ethical sourcing, and corporate social responsibility within the supply chain.
- Manage complex international supply chains, ensuring compliance with all relevant regulations and trade agreements.
- Mentor junior procurement professionals and champion a culture of continuous improvement and operational excellence.
- Develop and maintain strong relationships with key internal stakeholders, including finance, operations, and legal departments.
- Master's degree in Business Administration, Supply Chain Management, Finance, or a related field.
- Minimum of 10 years of progressive experience in strategic sourcing, procurement, and supply chain management, with a significant focus on global operations.
- Demonstrated success in developing and implementing complex procurement strategies that deliver significant cost savings and operational improvements.
- Expertise in risk management, supplier relationship management, and contract negotiation.
- Strong analytical skills with proficiency in data modeling, forecasting, and spend analysis tools.
- In-depth knowledge of global trade regulations, logistics, and supply chain best practices.
- Experience with ERP systems and procurement software (e.g., SAP Ariba, Oracle).
- Excellent leadership, communication, and interpersonal skills, with the ability to influence senior stakeholders.
- Proven ability to manage diverse and geographically dispersed teams in a remote setting.
- Professional certifications such as CIPS or CPSM are a plus.
This advertiser has chosen not to accept applicants from your region.
3
Global Supply Chain & Procurement Director
Posted 11 days ago
Job Viewed
Job Description
Our client, a leading international conglomerate with diverse business interests, is seeking a strategic and results-oriented Global Supply Chain & Procurement Director. This is a critical, fully remote leadership position responsible for overseeing and optimizing the company's end-to-end supply chain and procurement operations worldwide. The ideal candidate will possess extensive experience in strategic sourcing, contract negotiation, logistics management, and supply chain transformation. You will be tasked with driving cost efficiencies, ensuring supply chain resilience, and fostering strong supplier relationships to support the company's growth objectives. This role demands exceptional leadership, analytical capabilities, and a deep understanding of global market dynamics.
Responsibilities:
Qualifications:
This is a key leadership role within our client's organization, offering the opportunity to shape global operations from a remote setting. Your expertise will directly impact the efficiency and success of supply chains supporting diverse markets, including potential business activities near Nyeri, Nyeri, KE .
Responsibilities:
- Develop and implement global supply chain and procurement strategies aligned with business goals.
- Oversee all aspects of strategic sourcing, vendor selection, and contract negotiation to secure favorable terms and conditions.
- Manage and optimize inventory levels, logistics, and transportation to ensure timely delivery and cost-effectiveness.
- Build and maintain strong, collaborative relationships with key suppliers and partners globally.
- Identify and mitigate supply chain risks, ensuring business continuity and resilience.
- Drive continuous improvement initiatives to enhance efficiency, reduce costs, and improve quality across the supply chain.
- Lead and mentor a global team of procurement and supply chain professionals.
- Implement and leverage advanced procurement technologies and analytics for better decision-making.
- Ensure compliance with all relevant regulations, policies, and ethical standards.
- Collaborate with cross-functional teams, including operations, finance, and product development, to meet business needs.
- Monitor market trends and supplier performance to identify opportunities and potential challenges.
Qualifications:
- Bachelor's degree in Supply Chain Management, Business Administration, Engineering, or a related field; MBA or advanced degree preferred.
- Minimum of 10 years of progressive experience in global supply chain management and strategic procurement.
- Demonstrated success in developing and executing complex procurement strategies.
- Strong negotiation and contract management skills.
- Proven ability to manage international logistics and distribution networks.
- Experience with supply chain planning and inventory management systems (e.g., SAP, Oracle).
- Excellent leadership, team management, and interpersonal skills.
- Strong analytical and problem-solving abilities, with a data-driven approach.
- Knowledge of global trade regulations and compliance.
- Ability to work effectively in a fully remote, international environment.
This is a key leadership role within our client's organization, offering the opportunity to shape global operations from a remote setting. Your expertise will directly impact the efficiency and success of supply chains supporting diverse markets, including potential business activities near Nyeri, Nyeri, KE .
This advertiser has chosen not to accept applicants from your region.
4
Lead Supply Chain & Procurement Analyst
Posted 19 days ago
Job Viewed
Job Description
Our client is seeking a highly analytical and strategic Lead Supply Chain & Procurement Analyst to optimize sourcing, procurement, and supply chain operations from a fully remote position. This role is critical for ensuring cost-effectiveness, efficiency, and reliability across the entire supply chain. The ideal candidate will have a deep understanding of procurement strategies, vendor management, inventory control, and logistics. You will be responsible for analyzing spending patterns, identifying cost-saving opportunities, negotiating favorable terms with suppliers, and developing long-term strategic sourcing plans. Key duties include conducting market research, evaluating supplier performance, managing contracts, and ensuring compliance with procurement policies. This position requires exceptional data analysis skills, proficiency in supply chain management software, and a strong understanding of forecasting and demand planning. You will collaborate closely with internal departments to understand their needs and ensure timely and cost-effective procurement of goods and services. We are looking for a detail-oriented individual with excellent negotiation and communication skills, capable of leading projects and mentoring junior analysts in a remote environment. The ability to identify and mitigate supply chain risks is essential. You will play a vital role in shaping our procurement strategies and driving significant cost reductions and operational improvements. This is an outstanding opportunity to influence critical business functions and contribute to organizational success through expert analysis and strategic decision-making, all within a flexible, remote setup. The role impacts procurement activities supporting **Eldoret, Uasin Gishu, KE** and other operational areas.
This advertiser has chosen not to accept applicants from your region.
5
Senior Supply Chain & Procurement Manager
Posted 20 days ago
Job Viewed
Job Description
Our client, a leading player in the manufacturing sector, is seeking a highly experienced and strategic Senior Supply Chain and Procurement Manager to lead their procurement operations. This is a fully remote position, allowing you to manage critical supply chain functions from the comfort of your home office. The successful candidate will be responsible for developing and executing comprehensive procurement strategies that ensure the acquisition of goods and services at competitive prices while maintaining high quality standards. Your role will encompass vendor selection, negotiation, contract management, and fostering strong supplier relationships. You will play a key role in optimizing inventory levels, managing lead times, and mitigating supply chain risks. This position requires a deep understanding of global sourcing, market trends, and best practices in supply chain management. You will collaborate closely with internal stakeholders, including operations, finance, and product development teams, to forecast demand, align procurement activities with business needs, and drive cost savings. The ideal candidate is a results-oriented leader with exceptional analytical and negotiation skills, capable of navigating complex supply chain challenges and driving continuous improvement in a remote environment.
Responsibilities:
Responsibilities:
- Develop and implement effective procurement strategies to support business objectives and cost-saving initiatives.
- Manage the end-to-end procurement process, including supplier sourcing, qualification, negotiation, and contract management.
- Build and maintain strong, long-term relationships with key suppliers and vendors.
- Monitor market trends, identify potential supply chain risks, and develop mitigation plans.
- Optimize inventory levels and ensure timely delivery of materials and services.
- Collaborate with internal departments (e.g., Operations, Finance, R&D) to forecast demand and align procurement plans.
- Conduct regular performance reviews of suppliers and implement corrective actions as needed.
- Ensure compliance with company policies, ethical standards, and relevant regulations.
- Analyze spending patterns and identify opportunities for cost reduction and process improvement.
- Lead and mentor a procurement team (if applicable) in a remote setting.
- Manage the procurement budget and report on key performance indicators (KPIs).
- Bachelor's degree in Supply Chain Management, Business Administration, Finance, or a related field. A Master's degree is a plus.
- Minimum of 8 years of progressive experience in procurement, supply chain management, or strategic sourcing.
- Proven track record of successful negotiation and contract management.
- Strong understanding of global supply chain dynamics, logistics, and inventory management.
- Excellent analytical, problem-solving, and decision-making skills.
- Proficiency in procurement software and ERP systems.
- Exceptional communication, interpersonal, and leadership skills.
- Ability to work independently, prioritize tasks, and manage time effectively in a remote environment.
- Experience in the manufacturing industry is highly desirable.
- Professional certifications such as CIPS or CPSM are advantageous.
This advertiser has chosen not to accept applicants from your region.
Be The First To Know
About the latest E commerce operations manager online retail Jobs in Kenya !
6
Remote Supply Chain and Procurement Manager
Posted 20 days ago
Job Viewed
Job Description
Our client is seeking a strategic and experienced Supply Chain and Procurement Manager to lead their purchasing operations in a fully remote capacity. This role is crucial for optimizing procurement processes, managing supplier relationships, and ensuring the cost-effective acquisition of goods and services. You will be responsible for developing and implementing procurement strategies, negotiating contracts with suppliers, and managing inventory levels to meet demand while minimizing costs. Key duties include identifying potential suppliers, evaluating their performance, and fostering strong, long-term relationships. You will oversee the purchasing cycle from requisition to payment, ensuring compliance with company policies and ethical standards. This position requires a thorough understanding of supply chain management principles, market trends, and cost analysis techniques. The ideal candidate will possess excellent analytical, negotiation, and communication skills. Proficiency in procurement software and ERP systems is highly desirable. A Bachelor's degree in Supply Chain Management, Business Administration, or a related field is required; a Master's degree or professional certification (e.g., CIPS) is a significant advantage. A minimum of 6 years of progressive experience in procurement and supply chain management is mandatory. This fully remote role allows you to contribute your expertise from **Ruiru, Kiambu, KE**, or any suitable remote location. We are looking for a results-oriented individual who can drive efficiency, reduce costs, and ensure the reliable supply of materials and services critical to our client's success. You will play a key role in shaping procurement strategies and contributing to the overall profitability and operational efficiency.
This advertiser has chosen not to accept applicants from your region.
7
Senior Supply Chain and Procurement Manager
Posted 20 days ago
Job Viewed
Job Description
Our client, a major player in the fast-moving consumer goods (FMCG) sector, is searching for a highly motivated and strategic Senior Supply Chain and Procurement Manager. This is a fully remote, key leadership role that requires expertise in managing end-to-end supply chain operations and strategic sourcing. The ideal candidate will have extensive experience in procurement, logistics, inventory management, and supplier relationship management. You will be responsible for optimizing the supply chain to ensure cost-effectiveness, efficiency, and timely delivery of goods. Key responsibilities include developing and implementing procurement strategies, negotiating contracts with suppliers, managing supplier performance, and mitigating supply chain risks. You will also oversee inventory levels, implement demand planning processes, and ensure compliance with ethical sourcing practices. This role demands strong analytical skills to identify cost-saving opportunities, improve operational workflows, and enhance overall supply chain resilience. Excellent leadership and communication skills are vital for managing a remote team, collaborating with internal departments, and building strong relationships with global suppliers. The ability to adapt to dynamic market conditions and drive continuous improvement in supply chain processes is crucial. As a fully remote position, candidates must demonstrate exceptional self-management, organizational abilities, and proficiency in utilizing remote collaboration tools. This is an exciting opportunity for a seasoned procurement and supply chain professional to lead and innovate within a global organization, contributing significantly to operational excellence and profitability from their remote workspace. Your expertise will directly impact the company's ability to meet market demands efficiently and sustainably.
This advertiser has chosen not to accept applicants from your region.
8
Director of Supply Chain Procurement Excellence
Posted 20 days ago
Job Viewed
Job Description
Our client is seeking a visionary and results-oriented Director of Supply Chain Procurement Excellence to lead their global procurement operations from a fully remote setting. This senior leadership role is responsible for establishing and maintaining world-class procurement processes, policies, and systems that drive efficiency, compliance, and strategic value across the organization. You will champion best practices in strategic sourcing, contract management, supplier risk assessment, and ethical sourcing. The Director will collaborate closely with executive leadership and department heads to align procurement strategies with corporate objectives and to identify opportunities for innovation and cost optimization. This position requires a deep understanding of global supply chain dynamics, advanced analytical capabilities, and exceptional leadership skills to guide a dispersed team. The ideal candidate will have a proven history of transforming procurement functions and delivering measurable business impact. This is a unique opportunity to shape the future of procurement for a leading organization, offering the flexibility and autonomy of a remote-first role.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Define, implement, and continuously improve global procurement strategies, policies, and procedures.
- Establish and manage key performance indicators (KPIs) to measure procurement effectiveness and identify areas for enhancement.
- Lead and mentor a global team of procurement professionals, fostering a culture of excellence and collaboration.
- Oversee strategic sourcing initiatives, contract negotiation, and supplier relationship management for all major spend categories.
- Develop and implement robust supplier risk management programs, including due diligence, performance monitoring, and business continuity planning.
- Drive cost savings and value creation through strategic sourcing, demand management, and process optimization.
- Ensure compliance with all relevant regulations, ethical standards, and internal policies.
- Collaborate with finance, legal, and operations to optimize working capital and mitigate supply chain risks.
- Champion the adoption of procurement technologies and data analytics to enhance decision-making and efficiency.
- Report on procurement performance and strategic initiatives to executive leadership.
Qualifications:
- MBA or Master's degree in Supply Chain Management, Business Administration, or a related field.
- Minimum of 12 years of progressive experience in procurement and supply chain management, with at least 5 years in a senior leadership role.
- Proven track record of successfully leading and transforming global procurement functions.
- Extensive experience in strategic sourcing, category management, contract negotiation, and supplier relationship management.
- Strong understanding of global supply chain risks, compliance, and ethical sourcing principles.
- Proficiency in procurement software, ERP systems, and data analytics tools.
- Exceptional leadership, communication, and stakeholder management skills, adept at leading remote teams.
- Demonstrated ability to influence executive decision-making and drive strategic initiatives.
- Relevant professional certifications (e.g., CPSM, CIPS) are highly preferred.
This advertiser has chosen not to accept applicants from your region.
9