44 Compensation Specialist jobs in Kenya

Lets Write Africa's Story Together
Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.

Job Description
JOB SUMMARY
The role holder is responsible for processing payments effectively and efficiently within alternate channels and ensures the required Operations contracts, guidelines, policies, and procedures are adhered to. He/she ensures adherence of data integrity and compliance while carrying out the day-to-day duties.

Key Tasks And Responsibilities
KEY MEASURABLE GOALS

• BAU delivery within set policies, procedures, processes, operating instructions, and standards
• Customer Service Improvement-Enhanced TAT, accuracy in processing and continuous improvement
• Financial Performance improvement, cost reduction and efficiency
• Operational Risk Controls- adherence and minimization
• Personal Development

Key Responsibilities

• Undertake accurate alternate channels transaction processing within set policies, procedures, guidelines and operating instructions and within the agreed service level agreements.
• Ensure to collate all alternate channels transactions and related documentation related to the transactions processed between the Bank and the customers involved.
• Carry out processing of alternate channels exception transactions and ensure it is done as per approved
• Service standards of Operations and escalate where required.
• Monitor and respond to all queries relating to alternate channels received, carry out investigations, and close within set controls and service level agreements.
• Management of claims investigations and perform all related activities to facilitate and keep an up-to-date claims register.
• Compliance to operational risk management framework within the team and facilitate periodic self-assessment on key controls to assess the proper functioning and adequacy of existing controls and highlighting issues discovered.
• Ensure timely submission of daily productivity, balancing of books of all accounts and reconciliations.
• Provide adequate support to stake holders on requests raised that are within alternate unit within service level agreements.
• Any other duties that may be assigned by the Line Manager from time to time.

Skills, Knowledge & Competencies
Knowledge Skills

• Analytical and problem-solving skills
• Planning and organization skills
• Interpersonal, communication and negotiation skills
• Excellent writing and presentation skills
• Knowledge of the bank's products, services and policies
• Excellent Customer Experience skills
• Analytical thinking
• Decisiveness & Judgement
• Personal Organization
• Meeting customer needs
• Managing relationships
• Self-development
• Adaptability
• Working with others
• Banking Certifications

Qualifications & Experience

• A University Degree in Finance/Accounting/Commerce or related field from a recognized university.
• Two years working experience in Bank operations

ANTI-MONEY LAUNDERING (AML) EXPECTATION
The incumbent will be responsible for ensuring adherence to, implementation of, and adoption of Compliance, Anti-Money Laundering (AML), and Sanctions-related policies, procedures, and process requirements within Old Mutual and its subsidiaries. This includes execution of customer due diligence processes, ensuring compliance with Know-Your-Customer (KYC) standards, conducting ongoing and enhanced due diligence, and maintaining data quality. Additionally, the role involves identifying and monitoring potential AML, Sanctions, or Compliance breaches and unusual activities, and escalating these concerns to the Risk and Compliance Office for further action.

Performs simple clerical duties by applying office procedures including answering calls, managing basic financial transactions and recording, typing or word processing, filing, and other ad-hoc activities to increase efficiency.

Responsibilities
Administration

Produce, update, and provide best practice support on Microsoft documents, databases, and other departmental systems. Tasks may include purchasing materials, entering budgetary information, and recording time and expenses.

Document Management

Create, organize, and maintain files containing the correspondence and records of a senior colleague.

Document Preparation

Prepare routine letters, memoranda, reports, and similar documents following detailed instruction. This is likely to involve using the full range of functions within standard office software.

Work Scheduling and Allocation

Organize own work schedule in order to get the job done, coordinating with support services and assigning short-term tasks to others if necessary.

Operations Management

Carry out operational tasks by following established processes. This will involve adjusting multiple settings or parameters to meet performance standards.

Internal Client Relationship Management

Help manage internal client relationships by supporting others to build effective working relations.

Operational Compliance

Develop working knowledge of the organization's policies and procedures and of regulatory codes and codes of conduct relevant to own work, adhering to mandatory procedures to ensure own work is undertaken to the required standards.

Data Collection and Analysis

Extract relevant data from information provided by others, and input it into spreadsheets or standard formats.

Personal Capability Building

Develop and maintain excellent process or technical skills by participating in assessment and development planning activities as well as formal and informal training and coaching.

Skills
Action Planning, Client Management, Computer Literacy, Database Administration, Desktop Publishing (DTP), Executing Plans, Management Reporting, Network Administration, Numerical Aptitude, Office Systems, Oral Communications, Policies & Procedures, Report Review, Resource Scheduling

Competencies
Collaborates

Communicates Effectively

Drives Results

Ensures Accountability

Plans and Aligns

Tech Savvy

Education
NQF Level 3 & NQF Level 2 - Below school leaving

Closing Date
23 October 2025 , 23:59

The Old Mutual Story

Have you been searching for a career that is meaningful, where you could make a positive difference to others? Have you been seeking a career that gives you a sense of purpose where you can contribute to people's well-being? Do you enjoy helping others succeed? If yes, we have an opportunity for you

Our person-centered approach allows you to help make a positive impact in people's lives. Apply today and begin your career by making a difference and fulfilling your sense of purpose

We are seeking attentive and compassionate team members to join our team We offer a generous benefits package to include options for medical, dental, vision, employer paid life insurance, 403 b with employer contribution, PTO accruals, two weeks of paid training, and more
Make any day a payday
You work hard for your money, why wait to be paid?

Job Summary
The Employment Specialist will assist individuals enrolled in Project Search, Student Internship Experiences, Community Habilitation, Community Prevocational Services and Supported Employment to prepare for paid employment or unpaid meaningful community activities, including volunteering. The Employment Specialist reports to the Associate Director of Vocational Services.

Job Functions
Regulatory and Corporate Compliance

• Ensure compliance with regulations, agency policies and procedures.
• Ensure required documentation is complete, accurate and legible.
• Ensure the agency's incident management process is followed.
• Provide input in the development and revisions of policies, procedures and agency forms as needed.
• Ensure Chain of Command is followed when necessary and instructions are followed as stated in policy and procedures.
• Promote the highest quality of support by implementing the Code of Ethics and Core Competencies.
• Keep all information confidential.

Financial Management

• Assist with ensuring adherence to the annual budget.
• Assist with ensuring accurate management of individual's funds.
• Complete personal allowance documentation and other financial documentation according to procedure.

Person Centered Services

• Provide services to individuals as planned in their Life Plan which includes the person's Individual Protective Oversight Plan (IPOP), Community Hab Plan, Community Prevoc Plan, Supported Employment Plan, Behavior Support Plans, Day Habilitation Plan, and/or other safeguards and ensure all related documentation is completed.
• Implement activities as outlined in the Staff Action Plan and, as applicable the Life Plan.
• Plan and coordinate daily activities.
• Act as an advocate for individuals.
• Complete assessments and compile baseline data as assigned.
• Assist and support individuals with community integration.
• Respect the individual's right to privacy and confidentiality by appropriate use of written and verbal communication.
• Work collaboratively with others to ensure the individual's health and well-being.
• Ensure emergency medical procedures are followed and consult with the medical chain of command when necessary.
• Provide services and follow individual's Plan of Nursing Services (PONS).
• Report and document all individual medical concerns to the appropriate personnel.
• Complete weekly one-on-one meetings with the Rise Project Manager and come prepared with an agenda.
• Complete one-page profiles and assist POMS as applicable.
• People are supported to reach their vocational goals.
• Assist individuals with adapting to the social demands of the workplace. Develop/teach strategies for the development of soft skills, stress management and navigating workplace rules, etc.
• Teach and support people in activities of to prepare them for competitive employment and/or meaningful community-based activities.
• Support people to develop confidence and independence to the greatest extent possible.
• Maintain professional and effective teamwork with all staff, families, college personnel & community.
• Assist and teach with development of goals for people based on the person-centered planning by maintain a positive and engaging learning environment.

Program Standard

• Maintain an environment in the program which encourages and facilitates optimal personal development.
• Complete assigned daily responsibilities.
• Complete shift overlaps and specific duties as assigned, if applicable.
• Complete documentation, filing and general office maintenance and other routine operational reports, charge reports and any other paperwork as assigned.
• Assist in the identification and development of new services and support opportunities that provide quality of life choices.
• Complete monthly summaries as assigned, if applicable.
• Must become familiar with many different business policies, protocols, hierarchies, tasks, quality standards, etc.
• Work independently, problem solve, think critically and foresee potential issues, etc.
• Teach job tasks –adapt teaching style to accommodate different learning styles/modalities – be able to breakdown tasks and train person to be able to perform the tasks to business's quality specifications - create task analysis.
• Must multi-task and be able to switch between different programs and funding sources throughout the course of a day. Caseloads are diverse comprised of individual involved in different funding sources.
• Development and use of natural supports.

Physical Plant and Safety

• Ensure the site is a safe, clean environment and immediately address areas of concern.
• Maintain knowledge of fire evacuation plan and ensure plan is followed.
• Practice standard precautions and other appropriate infection control practices.
• Ensure site vehicles are maintained, as applicable.

Contacts With Others

• Develop and maintain positive customer relationships both internal and external. This includes family, local businesses, and external service providers.
• Maintain effective working relationships with service providers, community resources and families.
• Ensure that internal and external written and verbal communications regarding the agency are positive and reflect our mission, vision and values and respect the individuals' right to privacy and confidentially.
• Ensure customer concerns are addressed in a timely and professional manner.

Additional Functions

• Participate in agency committees, initiatives, projects and trainings.
• Assist with coverage in the agency as assigned.
• Maintain certifications and annual training updates, as required.
• May be required to use your private vehicle to transport the people we support.
• Will be flexible with work locations and hours worked based on the needs of the agency to include working in a residential if necessary.

Knowledge, Skills, And Abilities

• The person in this position exhibits conscientiousness, dedication, self-discipline, and a sense of responsibility.
• The person in this position functions successfully with general supervision.
• The person in this position can work independently, take initiative and prioritize multiple assignments with attention to detail and deadlines in a high volume, stressful environment.
• The person in this position can establish effective relationships and work in a team environment to meet team and company goals.
• The person in this position can exercise discretion in handling confidential information. This includes medical, financial and personal information of associates and persons served.
• The person in this position has basic Microsoft Office skills.
• The person in this position demonstrates knowledge of introductory computer skills.
• The person in this position has good written and verbal communication skills.
• The person in this position can operate office equipment, computers and medical equipment.
• The person in this position must be able to operate wheelchair vans, if applicable at site.
• The person in this position must be able to work regularly scheduled hours as well as additional hours as assigned, including overtime, nights, and weekends.
• The person in this position must be able to be contacted outside of working hours as needed.

Qualifications

• High school diploma, General Education Development (GED) or Test Assessing Secondary Completion (TASC).
• Two-years' experience working with people with developmental disabilities preferred.
• Varied and successful work history in competitive employment settings.
• Alignment with agency's mission, vision and code of ethics.
• Demonstrate respectfulness, professionalism, effective teamwork and empathy such as active listening.
• Knowledge of employer expectations and employee behaviors and knowledge of the local job market.
• CPR/First Aid/AED instruction and SCIP Certification within the first six months of hire
• Complete 24 hours of Innovations in Employment Support Training within the first year of employment and 6 hours of continuing education each year after.
• Complete Tier 1 or Tier 2 training from the New York Consortium of Advancement in Supported Employment within the first year of employment. Will complete 6 hours of continuing education each year after.

Additional Qualifications/Requirements
Where position requires driving:

• Valid driver's license for the state in which the person resides
• Acceptable safe driving record

Where Position Requires Driving Individuals Served By The Agency

• Motor vehicle with up-to-date inspection, that is registered and insured.
• Will be required to enroll in LENS (Licensed Event Notification System).

Authority And Accountability
People: This position has no direct authority and does not supervise anyone.

Operations: This position operates under the immediate supervision of the Associate Director of Vocational Services and is responsible for preparing individuals for paid employment or unpaid meaningful community activities, including volunteering and following standard agency policy and procedures.

Budget: This position must adhere to expense guidelines and programs.

• Develop and implement advanced agronomic strategies to maximize crop yields and quality while minimizing environmental impact.
• Conduct detailed soil analysis and recommend appropriate fertilization, irrigation, and pest management techniques tailored to specific crop types and regions.
• Utilize remote sensing data, GIS, and precision agriculture tools to monitor crop health, identify potential issues, and optimize resource allocation.
• Research and introduce innovative farming practices, including drought-resistant crop varieties and sustainable cultivation methods.
• Analyze large datasets of crop performance, weather patterns, and soil conditions to identify trends and forecast outcomes.
• Provide expert advice and technical support to farmers, agricultural cooperatives, and project managers via virtual consultations and digital platforms.
• Develop comprehensive training materials and conduct virtual workshops for extension officers and farmers on best agronomic practices.
• Collaborate with research institutions and technology providers to evaluate and integrate new agricultural technologies.
• Prepare detailed reports on crop performance, experimental results, and project outcomes for stakeholders and management.
• Contribute to the development of long-term agricultural strategies and sustainability plans.

• Master's degree or Ph.D. in Agronomy, Soil Science, Horticulture, Agricultural Engineering, or a closely related field.
• Minimum of 5-7 years of progressive experience in applied agronomy, crop science, or agricultural research.
• Proven expertise in crop physiology, soil fertility management, integrated pest management (IPM), and sustainable farming practices.
• Demonstrated experience with precision agriculture technologies, GIS, and remote sensing data analysis (e.g., NDVI, satellite imagery).
• Proficiency in data analysis software and statistical modeling.
• Excellent communication, presentation, and interpersonal skills, with the ability to engage effectively with diverse stakeholders.
• Strong project management and organizational abilities.
• Experience in developing and delivering agricultural training programs is highly desirable.
• Familiarity with the agricultural landscape and challenges in Kenya and East Africa.
• A passion for driving innovation and sustainability in agriculture.

• Analyze remote sensing data (satellite imagery, drone data) and soil sensor data to assess crop health, nutrient status, and water requirements.
• Develop and implement data-driven strategies for maximizing crop yields and quality across various crops.
• Provide expert agronomic advice and recommendations to farmers and field teams on planting, fertilization, pest control, and harvesting.
• Conduct virtual field surveys and monitoring using digital tools to identify potential issues and risks.
• Collaborate with R&D teams on new crop varieties, farming techniques, and technology integration.
• Prepare comprehensive reports on crop performance, soil health, and recommended interventions.
• Stay abreast of the latest advancements in agronomy, agricultural technology, and sustainable farming practices.
• Facilitate remote training sessions and knowledge sharing with farming communities.
• Ensure adherence to environmental regulations and promote sustainable agricultural practices.
• Contribute to the development and refinement of company-specific agronomic models and decision-support systems.

• Bachelor's degree in Agronomy, Soil Science, Agriculture, or a related field. A Master's degree is highly preferred.
• Minimum of 5 years of progressive experience in agronomy, with a strong focus on crop management and yield optimization.
• Proven experience with remote sensing technologies, GIS, and agricultural data analysis software.
• In-depth knowledge of crop physiology, soil science, plant pathology, and entomology.
• Familiarity with precision agriculture techniques and tools.
• Excellent analytical, problem-solving, and critical-thinking skills.
• Strong written and verbal communication skills, with the ability to present technical information clearly and concisely.
• Demonstrated ability to work independently and as part of a remote team.
• Proficiency in using collaboration and communication tools (e.g., Slack, Zoom, Microsoft Teams).
• A passion for agricultural innovation and sustainable farming.

• Conduct research on crop physiology, soil science, and agronomic practices to identify factors influencing yield.
• Analyze agricultural data, including weather patterns, soil conditions, and crop performance metrics, to develop insights.
• Develop and recommend strategies for optimizing fertilizer application, irrigation, and pest/disease management.
• Design and manage virtual field trials or analyze data from field trials conducted by partners.
• Evaluate the effectiveness of new crop varieties, farming techniques, and agricultural technologies.
• Research and propose sustainable farming practices to improve soil health and reduce environmental impact.
• Utilize statistical software and data analysis tools for research and reporting.
• Collaborate with agronomists, farmers, and agricultural extension workers to disseminate findings and best practices.
• Stay abreast of advancements in agricultural science, biotechnology, and precision farming.
• Prepare comprehensive research reports, scientific papers, and presentations.
• Contribute to the development of agricultural advisory services and educational materials.
• Monitor and analyze crop health using remote sensing data and other imaging technologies.
• Advise on crop planning and rotation strategies for diverse agricultural environments.
• Ensure recommendations align with local climatic conditions and economic viability.
• Participate in virtual conferences and webinars to share knowledge and network.

• Master's or Ph.D. in Agronomy, Plant Science, Agricultural Science, or a closely related field.
• Proven experience in agricultural research, with a focus on crop yield optimization and sustainable practices.
• Strong understanding of plant physiology, soil science, and pest/disease management.
• Proficiency in data analysis, statistical modeling, and research methodologies.
• Experience with agricultural software, GIS, remote sensing data, or precision agriculture tools is highly desirable.
• Excellent written and verbal communication skills, with the ability to present complex scientific information clearly.
• Ability to work independently, manage research projects, and meet deadlines in a remote setting.
• Strong problem-solving and analytical capabilities.
• Experience working with diverse crop types and farming systems.
• This role is based in Kakamega, Kakamega, KE but is performed entirely remotely.