289 Clinical Monitoring jobs in Kenya
Sales Professionals Support
Posted today
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Job Description
Company Description
Amara Capital Limited helps businesses craft their message, design and brand products and services, automate the marketing process, and build multiple sources of income. We specialize in creating unique brand experiences that drive engagement and growth. By integrating marketing automation and diversified income streams, we enable businesses to achieve sustainable success. Our tailored solutions ensure that each client achieves their distinct business objectives.
Role Description
This is a full-time hybrid role for a Sales Professionals Support at Amara Capital Limited. Located in Nairobi County, Kenya, the role allows for some work-from-home flexibility. The Sales Professionals Support will assist with handling customer support inquiries, maintaining customer satisfaction, providing exceptional customer service, and enhancing communication between the sales team and customers. Additionally, the role involves fostering positive interpersonal relationships and ensuring effective customer support.
Qualifications
- Strong Interpersonal Skills and Communication abilities
- Experience in Customer Support and Customer Service
- Ability to maintain high levels of Customer Satisfaction
- Proficiency in handling customer inquiries and resolving issues
- Excellent written and verbal communication skills
- Ability to work independently and in a hybrid environment
- Previous experience in a sales support role is advantageous
- Relevant academic qualifications
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Director of Remote Patient Monitoring Programs
Posted 9 days ago
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Job Description
Our client, a leading innovator in community health technology, is seeking a visionary Director of Remote Patient Monitoring Programs to lead the expansion and operational excellence of their telehealth services. This is a fully remote leadership position, offering a chance to shape the future of healthcare delivery and improve patient outcomes across diverse communities. The Director will be responsible for developing, implementing, and managing all aspects of our remote patient monitoring (RPM) initiatives, ensuring high-quality care, regulatory compliance, and sustainable growth.
Responsibilities:
Qualifications:
Responsibilities:
- Oversee the strategic planning, development, and execution of comprehensive remote patient monitoring programs.
- Establish and maintain clinical protocols, workflows, and best practices for patient onboarding, data collection, and intervention.
- Lead and mentor a team of remote healthcare professionals, including nurses, technicians, and support staff.
- Ensure compliance with all relevant healthcare regulations, including HIPAA, data privacy laws, and telehealth guidelines.
- Collaborate with technology partners to select, implement, and optimize RPM platforms and devices.
- Develop and manage program budgets, track key performance indicators (KPIs), and report on program effectiveness to senior leadership.
- Identify and cultivate strategic partnerships with healthcare providers, hospitals, and community organizations.
- Drive continuous improvement initiatives to enhance patient engagement, clinical outcomes, and operational efficiency.
- Stay informed about emerging trends and innovations in telehealth, digital health, and remote patient care.
- Champion a patient-centric approach to care delivery, ensuring accessibility and equity across all programs.
Qualifications:
- Master's degree in Nursing, Public Health, Healthcare Administration, or a related clinical field.
- Minimum of 8 years of progressive experience in healthcare management, with a significant focus on telehealth, chronic disease management, or remote patient monitoring.
- Proven experience in program development, implementation, and leadership.
- In-depth knowledge of healthcare regulations, reimbursement policies, and best practices in remote care.
- Strong understanding of RPM technology platforms, data analytics, and electronic health records (EHR) integration.
- Excellent leadership, communication, and interpersonal skills, with the ability to inspire and manage a distributed team.
- Demonstrated ability to manage complex projects, budgets, and strategic initiatives in a remote environment.
- Proficiency in data analysis and reporting to drive evidence-based decision-making.
- A passion for improving healthcare access and outcomes for underserved populations.
- Commitment to ethical practice and patient advocacy.
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Clinical Director, Remote Patient Monitoring
Posted 14 days ago
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Job Description
Our client, a pioneering force in digital health and telehealth services, is actively seeking an experienced and compassionate Clinical Director to lead their Remote Patient Monitoring (RPM) program. This is a fully remote position, empowering you to shape healthcare delivery from your own workspace. You will be responsible for the clinical oversight, strategic development, and operational excellence of our comprehensive RPM services. This includes developing and implementing clinical protocols, ensuring high-quality patient care, and managing a distributed team of healthcare professionals, including nurses, care coordinators, and telehealth specialists. The ideal candidate will possess a strong clinical background (e.g., RN, NP, MD) with extensive experience in chronic disease management and the application of remote patient monitoring technologies. Your role will involve collaborating with technology partners, refining patient onboarding processes, and ensuring seamless integration of RPM into broader healthcare ecosystems. You will be instrumental in developing Key Performance Indicators (KPIs) to measure program success, driving patient engagement, and improving health outcomes for individuals managing long-term conditions. This position requires exceptional leadership, communication, and problem-solving skills, as well as a deep understanding of healthcare regulations, privacy laws (e.g., HIPAA), and best practices in telehealth. Experience in designing and scaling clinical programs in a remote setting is essential. You will champion the use of technology to enhance patient access and continuity of care, making a tangible difference in people's lives. We are looking for a visionary leader who is passionate about transforming healthcare through innovative remote solutions. The ability to foster a collaborative and supportive team environment, even in a virtual setting, is crucial. This is a unique opportunity to lead a vital healthcare service and significantly contribute to improving patient well-being across the nation.
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Lead Pediatric Nurse - Remote Patient Monitoring
Posted 18 days ago
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Job Description
Our client, a forward-thinking healthcare provider, is seeking an experienced Lead Pediatric Nurse to manage their fully remote patient monitoring program. This critical role involves overseeing a team of nurses, ensuring high-quality care delivery, and leveraging technology to provide exceptional support to pediatric patients and their families from a distance. You will be at the forefront of innovative healthcare solutions, enhancing patient outcomes and access to care. This is a remote-first position, demanding strong leadership, clinical expertise, and excellent communication skills.
Responsibilities:
Responsibilities:
- Lead, mentor, and manage a team of remote pediatric nurses, ensuring adherence to clinical protocols and best practices.
- Oversee the daily operations of the remote patient monitoring program, including patient onboarding, data review, and intervention coordination.
- Provide direct clinical care and support to pediatric patients and their families via telehealth platforms, phone, and electronic communication.
- Monitor patient vital signs, symptoms, and adherence to treatment plans using remote monitoring devices and software.
- Assess patient conditions, identify potential health issues, and initiate appropriate interventions or escalate care as needed.
- Educate patients and families on disease management, medication adherence, and the use of remote monitoring technology.
- Collaborate effectively with pediatricians, specialists, and other healthcare professionals to coordinate patient care.
- Develop and update clinical protocols, workflows, and educational materials for the remote monitoring program.
- Ensure compliance with all healthcare regulations, including HIPAA and data privacy standards.
- Participate in quality improvement initiatives to enhance program effectiveness and patient satisfaction.
- Maintain accurate and thorough patient records in the electronic health record (EHR) system.
- Stay current with advancements in pediatric nursing, telehealth, and remote patient monitoring technologies.
- Registered Nurse (RN) license in good standing.
- Bachelor of Science in Nursing (BSN) required; Master's degree in Nursing or a related field is a plus.
- Minimum of 5 years of experience in pediatric nursing, with at least 2 years in a supervisory or leadership role.
- Proven experience with remote patient monitoring, telehealth, or home health nursing.
- Strong clinical assessment skills and proficiency in managing common pediatric conditions.
- Familiarity with EHR systems and remote monitoring software.
- Excellent communication, interpersonal, and patient education skills.
- Demonstrated leadership abilities and experience managing a remote team.
- Proficiency in problem-solving, critical thinking, and decision-making under pressure.
- Ability to work independently and manage time effectively in a remote setting.
- Compassionate and patient-centered approach to care.
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Senior Clinical Research Coordinator, Remote Patient Monitoring
Posted 3 days ago
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Job Description
Our client is a pioneering healthcare research organization dedicated to advancing patient care through innovative technologies. They are seeking a highly motivated and experienced Senior Clinical Research Coordinator to manage and execute remote patient monitoring trials. This is a fully remote position that requires exceptional organizational skills, a deep understanding of clinical research protocols, and expertise in utilizing digital health tools. You will be responsible for coordinating all aspects of clinical trials involving remote data collection, ensuring data integrity, participant safety, and regulatory compliance. Your role will be critical in bridging the gap between traditional clinical research and the application of cutting-edge remote monitoring technologies. Key Responsibilities:
- Coordinate the planning, execution, and completion of clinical research studies involving remote patient monitoring.
- Recruit, screen, and enroll participants for clinical trials, ensuring adherence to inclusion/exclusion criteria.
- Educate participants on study procedures, the use of remote monitoring devices (e.g., wearables, sensors, mobile apps), and data privacy.
- Manage and ensure the accurate and timely collection, entry, and verification of clinical data from remote sources.
- Monitor participant adherence to the study protocol and investigate any deviations or adverse events, reporting them according to regulatory guidelines.
- Maintain comprehensive and accurate study documentation, including source documents, case report forms (CRFs), and trial master files.
- Liaise with investigators, study sponsors, regulatory agencies, and Institutional Review Boards (IRBs) as necessary.
- Manage the inventory and distribution of study-related materials and remote monitoring equipment.
- Troubleshoot technical issues related to remote monitoring devices and data transmission with participants and IT support.
- Ensure compliance with all applicable regulations, Good Clinical Practice (GCP) guidelines, and organizational policies.
- Provide training and guidance to junior research staff and collaborators on remote monitoring protocols and best practices.
- Bachelor's degree in Nursing, Allied Health Sciences, Life Sciences, or a related field. A Master's degree is a plus.
- Minimum of 5-7 years of experience as a Clinical Research Coordinator, with significant experience in managing clinical trials utilizing remote monitoring technologies.
- Strong knowledge of clinical trial phases, GCP guidelines, and regulatory requirements (e.g., FDA, ICH).
- Proven experience with electronic data capture (EDC) systems and electronic trial master files (eTMF).
- Familiarity with various remote patient monitoring devices and platforms.
- Excellent organizational, time management, and problem-solving skills.
- Exceptional communication, interpersonal, and patient-interaction skills.
- Ability to work independently and collaboratively in a remote team environment, demonstrating a high degree of self-motivation and proactivity.
- Proficiency in standard office software (Microsoft Office Suite) and virtual collaboration tools.
- Certification as a Clinical Research Professional (e.g., CCRP, CCRA) is highly desirable.
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Senior Case Manager - Remote Patient Support
Posted 9 days ago
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Job Description
Our client is seeking a compassionate and highly organized Senior Case Manager to provide remote support to individuals and families in need. This fully remote position allows you to make a profound difference in people's lives from the convenience of your home. You will be responsible for assessing client needs, developing personalized care plans, and coordinating a wide range of services and resources to ensure their well-being. This includes connecting clients with healthcare providers, social services, financial assistance programs, and community support networks.
As a remote-first professional, you will manage a caseload of clients, maintaining regular contact through phone, video conferencing, and secure messaging. Your duties will involve thorough documentation of client progress, maintaining confidential records, and ensuring adherence to ethical guidelines and organizational policies. The ideal candidate will possess exceptional interpersonal skills, strong empathy, and the ability to build rapport with diverse populations. A proven background in social work, counseling, or a related field, coupled with experience in case management, is essential. We are looking for a proactive and self-disciplined individual who can manage their time effectively in a remote setting, advocate for clients, and navigate complex service systems. Excellent problem-solving and crisis intervention skills are also critical for this role. You will play a vital role in empowering clients to overcome challenges and achieve their goals.
Responsibilities:
As a remote-first professional, you will manage a caseload of clients, maintaining regular contact through phone, video conferencing, and secure messaging. Your duties will involve thorough documentation of client progress, maintaining confidential records, and ensuring adherence to ethical guidelines and organizational policies. The ideal candidate will possess exceptional interpersonal skills, strong empathy, and the ability to build rapport with diverse populations. A proven background in social work, counseling, or a related field, coupled with experience in case management, is essential. We are looking for a proactive and self-disciplined individual who can manage their time effectively in a remote setting, advocate for clients, and navigate complex service systems. Excellent problem-solving and crisis intervention skills are also critical for this role. You will play a vital role in empowering clients to overcome challenges and achieve their goals.
Responsibilities:
- Assess client needs and develop comprehensive, individualized service plans.
- Coordinate and facilitate access to health, social, and community services.
- Provide ongoing support and advocacy for clients throughout their journey.
- Conduct regular check-ins with clients via phone, video calls, and secure digital platforms.
- Maintain accurate and confidential client records and documentation.
- Monitor client progress and adjust service plans as needed.
- Collaborate with service providers, government agencies, and community organizations.
- Address client concerns and resolve issues in a timely and effective manner.
- Ensure compliance with all relevant regulations and ethical standards.
- Educate clients on available resources and support systems.
- Bachelor's degree in Social Work, Psychology, Sociology, or a related human services field.
- Minimum of 5 years of experience in case management or direct client support.
- Demonstrated experience working with vulnerable populations.
- Proficiency in using case management software and electronic health records (EHR).
- Excellent communication, active listening, and interpersonal skills.
- Strong organizational skills and the ability to manage a caseload effectively.
- Empathy, compassion, and a commitment to client advocacy.
- Ability to work independently and manage time efficiently in a remote environment.
- Problem-solving and crisis intervention skills.
- Familiarity with local social services and healthcare systems is a plus.
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5
Remote Patient Support Specialist (Remote)
Posted 17 days ago
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Job Description
Our client is seeking compassionate and dedicated Remote Patient Support Specialists to provide exceptional care and assistance to patients from the comfort of their homes. This is a fully remote position, requiring strong communication skills and a genuine desire to help others. The Patient Support Specialist will be the primary point of contact for patients, addressing their inquiries, concerns, and providing guidance on healthcare services and treatments. You will be responsible for maintaining patient records, coordinating appointments, and ensuring a positive patient experience throughout their healthcare journey. This role is crucial in bridging the gap between patients and healthcare providers, ensuring they feel supported, informed, and well-cared for. Responsibilities include:
- Responding to patient inquiries via phone, email, and chat in a timely and professional manner.
- Providing information and guidance on medical services, appointment scheduling, and treatment plans.
- Assisting patients with navigating healthcare systems and insurance processes.
- Documenting all patient interactions and maintaining accurate and confidential patient records.
- Coordinating with healthcare providers and other members of the care team to ensure seamless patient care.
- Resolving patient complaints and concerns with empathy and efficiency.
- Educating patients on how to use remote monitoring devices or telehealth platforms.
- Following up with patients to ensure satisfaction and adherence to care plans.
- Adhering to all privacy and confidentiality regulations (e.g., HIPAA).
- Identifying opportunities to improve the patient support experience.
- High school diploma or equivalent; Associate's or Bachelor's degree is a plus.
- Previous experience in a customer service, healthcare, or administrative role is highly desirable.
- Excellent verbal and written communication skills, with a patient and empathetic tone.
- Strong active listening and problem-solving abilities.
- Proficiency in using computer systems and various software applications, including EMR/EHR systems.
- Ability to multitask and manage time effectively in a remote work environment.
- A genuine passion for helping others and a strong commitment to patient well-being.
- Ability to work independently and as part of a remote team.
- Familiarity with medical terminology is an advantage.
- Reliable internet connection and a dedicated workspace.
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6
Senior Clinical Navigator - Remote Patient Support
Posted 11 days ago
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Job Description
Our client is seeking a compassionate and experienced Senior Clinical Navigator to join their expanding, fully remote healthcare support team. This critical role involves providing comprehensive guidance and support to patients navigating complex health conditions and treatment pathways. You will act as a crucial link between patients, healthcare providers, and various support services, ensuring they receive timely, appropriate, and personalized care. The ideal candidate possesses a strong clinical background, exceptional communication and empathy skills, and a deep commitment to patient advocacy. This is an opportunity to make a tangible difference in people's lives from the comfort of your home.
Responsibilities:
Qualifications:
Responsibilities:
- Provide direct, remote patient support, guiding individuals through healthcare systems, treatment options, and available resources.
- Assess patient needs, develop personalized care plans, and facilitate connections with specialists, therapists, and other healthcare professionals.
- Educate patients and their families about their conditions, treatment protocols, and self-management strategies.
- Coordinate appointments, follow-ups, and medication adherence support.
- Liaise effectively with physicians, nurses, social workers, and other care team members to ensure continuity of care.
- Maintain accurate and confidential patient records, documenting all interactions and progress.
- Identify barriers to care (e.g., financial, logistical, cultural) and develop strategies to overcome them.
- Advocate for patients' needs within the healthcare system to ensure they receive optimal care.
- Develop and deliver educational materials and workshops for patients and caregivers on various health-related topics.
- Participate in virtual team meetings, case conferences, and professional development activities.
- Contribute to the development and refinement of patient support programs and protocols.
- Utilize telehealth platforms and other digital tools to engage with patients and deliver services effectively.
- Stay updated on healthcare policies, insurance regulations, and community resources relevant to patient support.
Qualifications:
- Registered Nurse (RN) or equivalent healthcare professional qualification (e.g., Social Worker, Nurse Practitioner).
- Minimum of 5-7 years of experience in a clinical setting, preferably in patient advocacy, care coordination, or case management.
- Demonstrated experience working with patients managing chronic illnesses or complex medical conditions.
- Exceptional interpersonal, communication, and active listening skills.
- Strong understanding of healthcare systems, insurance processes, and community resources.
- Proficiency in electronic health records (EHR) and other digital health platforms.
- Ability to empathize with patients, build rapport, and provide sensitive and confidential support remotely.
- Excellent organizational and time management skills, with the ability to manage a caseload effectively.
- Experience in developing educational materials and facilitating patient support groups is a plus.
- Commitment to patient-centered care and improving health outcomes.
- Must have a reliable internet connection and a suitable home office environment for remote work.
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7
Environmental Services Supervisor - Healthcare Facilities
Posted 16 days ago
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Job Description
Our client is seeking a dedicated and experienced Environmental Services Supervisor to lead their cleaning and sanitation operations within healthcare facilities. This is a fully remote position, focusing on remote supervision, training, and quality control management rather than direct on-site cleaning. You will be responsible for developing and implementing comprehensive cleaning and sanitation protocols that meet stringent healthcare standards, ensuring a safe and hygienic environment for patients, staff, and visitors. Key responsibilities include managing and training a remote team of environmental services technicians, scheduling work assignments, conducting remote inspections and quality audits, and maintaining inventory of cleaning supplies and equipment. The ideal candidate will have a strong understanding of infection control principles, hazardous waste management, and regulatory compliance within healthcare settings. Proven experience in a supervisory role within environmental services or a related field is essential. Excellent leadership, communication, and organizational skills are critical for effectively managing a dispersed team. You should be proficient in using technology for remote management, communication, and reporting. A Bachelor's degree in Healthcare Administration, Public Health, or a related field is preferred, or equivalent experience. This role demands a proactive approach to problem-solving and a commitment to maintaining the highest standards of cleanliness and safety. While the facilities are located in **Kisumu, Kisumu, KE**, the supervisory role itself is conducted entirely remotely. If you are a motivated and experienced professional passionate about ensuring high standards of cleanliness and safety in critical environments through effective remote leadership, we encourage you to apply.
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Remote Sanitation Supervisor - Healthcare Facilities
Posted 20 days ago
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Job Description
Our client, a leading provider of specialized cleaning and sanitation services for healthcare environments, is seeking a dedicated and detail-oriented Remote Sanitation Supervisor. This role is essential for ensuring the highest standards of cleanliness and infection control within healthcare facilities. As a fully remote supervisor, you will oversee a team of cleaning staff, develop and implement sanitation protocols, conduct regular inspections, and ensure compliance with all health and safety regulations. Your expertise in creating and maintaining sterile environments will be crucial in supporting patient safety and operational efficiency.
Responsibilities:
Qualifications:
Responsibilities:
- Develop, implement, and monitor comprehensive sanitation and disinfection plans for healthcare facilities, adhering to strict infection control guidelines.
- Supervise, train, and motivate a remote team of cleaning and sanitation staff, ensuring adherence to established protocols.
- Conduct regular virtual inspections and quality assessments of cleaning performance in various healthcare settings.
- Investigate and address any sanitation-related issues or concerns promptly and effectively.
- Ensure compliance with all local, national, and international health and safety regulations, including those specific to healthcare environments.
- Manage inventory of cleaning supplies, equipment, and personal protective equipment (PPE), ensuring adequate stock levels.
- Develop and deliver training programs on proper cleaning techniques, chemical usage, and infection control procedures for cleaning staff.
- Maintain detailed records of cleaning activities, inspections, staff performance, and supply usage.
- Liaise with facility management and healthcare staff to address specific cleaning needs and feedback.
- Contribute to the development and continuous improvement of sanitation policies and procedures.
- Promote a culture of safety and hygiene among the cleaning team and within the facilities served.
- Utilize technology for remote supervision, including video conferencing, performance tracking software, and digital reporting tools.
Qualifications:
- Proven experience in healthcare cleaning, sanitation, or facilities management, with at least 3 years in a supervisory role.
- In-depth knowledge of healthcare-specific cleaning protocols, infection control principles (e.g., CDC guidelines), and the use of disinfectants.
- Experience with managing and leading a team, preferably in a remote or distributed setting.
- Strong understanding of health and safety regulations relevant to healthcare facilities.
- Excellent organizational, communication, and problem-solving skills.
- Proficiency in using digital tools for communication, scheduling, and performance monitoring.
- Ability to work independently, manage time effectively, and maintain high attention to detail in a remote environment.
- Certification in infection control or healthcare environmental services is a strong asset.
- Bachelor's degree or equivalent experience in a relevant field.
- Understanding of cleaning equipment and chemical applications.
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