150 Claims Adjusting jobs in Kenya
Senior Claims Adjuster - Remote Claims Processing
40100 Kisumu
KES120000 Annually
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Job Description
Our client, a leading insurance provider, is seeking a highly experienced and detail-oriented Senior Claims Adjuster to join their fully remote claims department. This role offers the flexibility to manage claims investigations and resolutions from the comfort of your home office. The successful candidate will be responsible for investigating, evaluating, and negotiating complex insurance claims to ensure fair and timely settlements. This involves reviewing policy coverage, gathering evidence, interviewing claimants and witnesses, and determining liability. You will be expected to assess damages, prepare detailed reports, and recommend appropriate claim dispositions. The Senior Claims Adjuster will also play a key role in identifying potential fraud and ensuring compliance with all regulatory requirements. This position requires a thorough understanding of insurance policies, claims procedures, and legal frameworks. Strong analytical, negotiation, and communication skills are essential. The ability to work independently, manage a caseload effectively, and make sound decisions under pressure is paramount. As a fully remote role, you must possess excellent self-management skills, a reliable internet connection, and proficiency in using claims management software and virtual communication tools. You will be interacting with policyholders, legal counsel, and other stakeholders, requiring a high level of professionalism and empathy. We are looking for an individual with a proven track record in claims adjusting, preferably in a specific line of insurance (e.g., auto, property, liability). This is an excellent opportunity to advance your career in the insurance industry with a company that values its employees and embraces remote work flexibility. Your expertise will contribute significantly to customer satisfaction and the overall efficiency of the claims process. You will be a crucial part of ensuring our client upholds its commitment to service excellence.
Responsibilities:
Responsibilities:
- Investigate, evaluate, and settle assigned insurance claims in accordance with policy terms and regulations.
- Conduct thorough reviews of policy coverage, liability, and damages.
- Interview claimants, witnesses, and other relevant parties to gather information.
- Document all claim activities, findings, and decisions accurately and promptly.
- Negotiate settlements with claimants and legal representatives.
- Identify and investigate potentially fraudulent claims.
- Ensure compliance with all state and federal insurance regulations.
- Prepare detailed claims reports for management review.
- Provide excellent customer service to policyholders throughout the claims process.
- Stay current with industry trends, legal developments, and best practices in claims adjusting.
- Bachelor's degree in Business Administration, Finance, or a related field (or equivalent experience).
- Minimum of 5 years of experience as a Claims Adjuster.
- Possession of relevant insurance licenses (e.g., Adjuster's license).
- In-depth knowledge of insurance policies, claims procedures, and legal aspects.
- Strong analytical, negotiation, and decision-making skills.
- Excellent written and verbal communication skills.
- Proficiency in claims management software and virtual collaboration tools.
- Ability to work independently and manage a high volume of claims in a remote setting.
- High level of integrity and attention to detail.
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0
Insurance Claims Adjuster
50100 Kakamega, Western
KES2500000 Annually
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Posted today
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Job Description
Our client, a reputable insurance company, is seeking a diligent and experienced Insurance Claims Adjuster to manage claims efficiently and effectively. This role involves investigating insurance claims, determining liability, assessing damages, and negotiating settlements with policyholders and claimants. The ideal candidate will possess strong analytical skills, excellent communication abilities, and a thorough understanding of insurance policies and claims processes. You will be responsible for reviewing policy coverage, gathering evidence through interviews and inspections (which may involve some local travel), documenting findings accurately, and recommending appropriate claim dispositions. This position requires meticulous record-keeping and adherence to company procedures and regulatory requirements. You will work collaboratively with legal counsel, repair services, and other relevant parties to ensure fair and timely resolution of claims. A bachelor's degree in a relevant field or equivalent work experience is typically required. Several years of experience in claims adjusting, preferably within the specific lines of insurance offered by our client, is essential. Strong negotiation skills and a customer-centric approach are vital. This hybrid role offers a balance of remote work flexibility for administrative tasks and on-site requirements for investigations and client interactions, supporting our operations in Kakamega, Kakamega, KE .
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1
Insurance Claims Adjuster
01000 Makongeni
KES65000 Monthly
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Posted 1 day ago
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Job Description
Our client, a reputable insurance provider, is seeking a detail-oriented and empathetic Insurance Claims Adjuster to join their fully remote team. This critical role involves investigating insurance claims, determining coverage, and negotiating fair settlements with policyholders. You will be responsible for managing a caseload of claims from initial report to final resolution, ensuring accuracy, efficiency, and adherence to company policies and regulatory requirements. The ideal candidate possesses strong analytical skills, excellent investigative abilities, and exceptional communication and negotiation expertise. A thorough understanding of insurance policies, claims processes, and relevant legal frameworks is essential. As a remote-first organization, this position requires a high degree of self-discipline, effective time management, and proficiency in using digital tools for claim management, documentation, and communication. You will be responsible for gathering evidence, interviewing claimants and witnesses, assessing damages, and making informed decisions regarding claim validity and payout. Our client values integrity, professionalism, and a commitment to providing excellent customer service. This role offers the flexibility of remote work combined with the satisfaction of helping policyholders navigate challenging situations. You will work closely with internal departments, legal counsel, and external vendors as needed. We are looking for individuals who can handle complex cases with diligence and fairness, ensuring our clients receive the support they need during difficult times. This is an excellent opportunity to advance your career in the insurance sector within a supportive and modern remote work environment.
Key Responsibilities:
Key Responsibilities:
- Investigate insurance claims thoroughly and promptly.
- Determine coverage based on policy terms and conditions.
- Interview claimants, witnesses, and other parties involved in a claim.
- Gather and review relevant documentation, including police reports and medical records.
- Assess damages and estimate repair or replacement costs.
- Negotiate settlements with policyholders in a fair and timely manner.
- Manage a caseload of claims efficiently, ensuring all deadlines are met.
- Maintain accurate and detailed claim records in the claims management system.
- Ensure compliance with all applicable insurance laws and regulations.
- Provide clear communication and excellent customer service to policyholders.
- Bachelor's degree in Business Administration, Finance, Law, or a related field.
- Proven experience as an Insurance Claims Adjuster or in a similar claims handling role.
- In-depth knowledge of insurance policies, claims procedures, and regulatory requirements.
- Excellent analytical, investigative, and critical thinking skills.
- Strong negotiation and conflict resolution abilities.
- Exceptional communication, interpersonal, and customer service skills.
- Proficiency in claims management software and standard office applications.
- Ability to work independently, manage time effectively, and maintain accuracy in a remote setting.
- Relevant insurance certifications (e.g., ACII, CPCU) are highly advantageous.
- Must possess a valid Kenyan driver's license and be willing to conduct on-site assessments if required (though the role is primarily remote).
This advertiser has chosen not to accept applicants from your region.
2
Insurance Claims Adjuster
00100 Abothuguchi West
KES85000 Annually
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Posted 2 days ago
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Job Description
Our client is seeking a thorough and empathetic Insurance Claims Adjuster to join their established team in **Nairobi, Nairobi, KE**. In this vital role, you will be responsible for investigating insurance claims, assessing damages or losses, and determining the extent of the company's liability. You will conduct interviews with claimants, witnesses, and other relevant parties to gather information, inspect damaged property, and review policy coverage to ensure claims are processed accurately and efficiently. The ideal candidate will possess excellent investigative, analytical, and negotiation skills. You must be adept at communicating complex policy details and claim resolutions clearly to policyholders. This position requires meticulous record-keeping and adherence to company procedures and regulatory requirements. You will work closely with legal counsel, repair services, and other professionals to facilitate timely claim settlements. A strong sense of integrity and a commitment to fair and prompt claim handling are paramount. This role involves direct interaction with the public and requires a professional demeanor at all times. A valid driver's license and the ability to travel within the designated service area are essential.
Key Responsibilities:
Key Responsibilities:
- Investigate insurance claims thoroughly to determine validity and extent of coverage.
- Conduct interviews with claimants, witnesses, and other parties involved.
- Inspect damaged property (vehicles, homes, businesses) to assess losses.
- Analyze policy documents to confirm coverage details.
- Negotiate settlements with claimants in accordance with policy terms and company guidelines.
- Prepare detailed reports on claim investigations, findings, and recommendations.
- Manage a caseload of claims, ensuring timely resolution.
- Maintain accurate and organized claim files.
- Liaise with legal counsel, medical providers, and other third parties as necessary.
- Bachelor's degree in Business Administration, Law, or a related field.
- Minimum of 3 years of experience as a claims adjuster or in a similar insurance role.
- Strong understanding of insurance policies and claims procedures.
- Excellent investigative, analytical, and problem-solving skills.
- Exceptional negotiation and communication skills.
- Proficiency in claims management software.
- Ability to work independently and manage time effectively.
- High ethical standards and commitment to customer service.
- Valid driver's license and a clean driving record.
This advertiser has chosen not to accept applicants from your region.
3
Insurance Claims Adjuster
00200 Ongata Rongai, Rift Valley
KES90000 Annually
WhatJobs
Posted 2 days ago
Job Viewed
Job Description
Our client, a leading insurance provider, is seeking a diligent and thorough Insurance Claims Adjuster to join their team. This role will involve a hybrid work arrangement, combining remote flexibility with occasional in-office responsibilities. You will be responsible for investigating insurance claims, determining coverage, and negotiating settlements with policyholders and third parties. This requires a meticulous approach to reviewing policy documents, gathering evidence, interviewing claimants, and assessing damages. You will play a crucial role in ensuring fair and timely resolution of claims, upholding the company's commitment to customer service and integrity. The ideal candidate will possess strong analytical skills, excellent communication abilities, and a keen eye for detail. Experience in the insurance industry, particularly with claims processing, is highly advantageous. You should be adept at managing a caseload, making informed decisions, and maintaining accurate records. The ability to empathize with claimants while remaining objective is essential. This role requires occasional travel to assess property damage or meet with clients, balanced with remote work for administrative tasks and reporting. Key responsibilities include:
- Investigating insurance claims thoroughly and impartially.
- Reviewing policy coverage and determining the extent of liability.
- Gathering and analyzing evidence, including police reports, witness statements, and expert reports.
- Interviewing policyholders, claimants, and witnesses.
- Assessing property damage or bodily injury resulting from covered events.
- Negotiating fair and equitable settlements with claimants and their representatives.
- Preparing detailed claim reports and recommendations.
- Maintaining accurate and up-to-date claim files.
- Ensuring compliance with all relevant insurance regulations and company policies.
- Providing excellent customer service throughout the claims process.
This advertiser has chosen not to accept applicants from your region.
4
Insurance Claims Adjuster
00100 Abothuguchi West
KES120000 Annually
WhatJobs
Posted 2 days ago
Job Viewed
Job Description
Our client, a leading provider in the insurance sector, is seeking an experienced Insurance Claims Adjuster to manage and resolve claims efficiently and effectively. This role requires a strong understanding of insurance policies, claims investigation procedures, and negotiation skills. You will be responsible for assessing the extent of damages or losses, determining coverage based on policy terms, and negotiating settlements with policyholders and third parties. The ideal candidate will possess excellent analytical and problem-solving abilities, exceptional communication and interpersonal skills, and a commitment to providing fair and timely claim resolutions. Responsibilities include conducting thorough investigations, gathering evidence, interviewing relevant parties, and preparing detailed reports. You will also maintain accurate claim files, manage claim reserves, and ensure compliance with industry regulations and company guidelines. Experience in a specific line of insurance (e.g., auto, property, liability) is advantageous. This role involves a hybrid work model, offering a balance between remote work flexibility and in-office collaboration. Strong organizational skills and the ability to manage a caseload effectively are essential. We are looking for a professional who can navigate complex claims scenarios with integrity and professionalism, upholding our client's commitment to customer service and fair practices.
Nairobi, Nairobi, KE is the primary location for this role, with a hybrid work arrangement that combines remote flexibility with essential in-office responsibilities. Your ability to accurately assess claims, negotiate settlements, and provide outstanding service to our clients will be paramount to your success and the reputation of our client's insurance services. You will play a key role in ensuring customer satisfaction and operational efficiency within the claims department.
Nairobi, Nairobi, KE is the primary location for this role, with a hybrid work arrangement that combines remote flexibility with essential in-office responsibilities. Your ability to accurately assess claims, negotiate settlements, and provide outstanding service to our clients will be paramount to your success and the reputation of our client's insurance services. You will play a key role in ensuring customer satisfaction and operational efficiency within the claims department.
This advertiser has chosen not to accept applicants from your region.
5
Insurance Claims Adjuster
20200 Kapsuser
KES75000 Annually
WhatJobs
Posted 2 days ago
Job Viewed
Job Description
Our client is seeking a detail-oriented and experienced Insurance Claims Adjuster to manage and process insurance claims efficiently. This role involves investigating insurance claims, determining liability, negotiating settlements, and ensuring compliance with company policies and regulatory requirements. The successful candidate will have a strong understanding of insurance policies and procedures, excellent investigative skills, and the ability to communicate effectively with claimants, policyholders, and other relevant parties.
Responsibilities include:
Qualifications:
Responsibilities include:
- Investigating the details of insurance claims, including reviewing policy coverage and conducting interviews.
- Determining the extent of the insurance company's liability.
- Negotiating settlements with claimants and their representatives.
- Documenting all claim activities and decisions accurately in the claims management system.
- Communicating claim status updates to all involved parties.
- Assessing damage or loss to property and recommending appropriate actions.
- Ensuring that claims are processed in a timely and efficient manner.
- Staying updated on relevant insurance laws and regulations.
- Identifying potential fraudulent claims and escalating them for further investigation.
- Working collaboratively with legal counsel when necessary.
Qualifications:
- Proven experience as an Insurance Claims Adjuster.
- In-depth knowledge of insurance policies, procedures, and relevant legislation.
- Excellent negotiation and conflict-resolution skills.
- Strong analytical and problem-solving abilities.
- Proficiency in claims management software.
- Excellent written and verbal communication skills.
- Ability to work independently and as part of a team.
- Relevant professional certifications are a plus.
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6
Senior Insurance Claims Adjuster
80100 Nairobi, Nairobi
KES130000 Annually
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Posted today
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Job Description
Our client is seeking a seasoned and empathetic Senior Insurance Claims Adjuster to join their fully remote claims department. This role is pivotal in managing and resolving insurance claims efficiently and fairly, ensuring client satisfaction and adherence to policy terms and legal requirements. You will be responsible for investigating claims, assessing damages, negotiating settlements, and authorizing payments for a variety of insurance policies. The ideal candidate will possess a deep understanding of insurance claims processes, relevant laws, and policy wordings across different lines of insurance (e.g., property, casualty, auto). Excellent investigative, analytical, and negotiation skills are essential, along with strong attention to detail and the ability to make sound judgments. As a remote-first position, outstanding communication, customer service, and conflict resolution skills are paramount, enabling you to effectively interact with claimants, witnesses, and legal professionals. Proficiency in claims management software and a commitment to maintaining ethical standards are mandatory. We are looking for a highly organized, resilient, and proactive individual with a proven ability to manage a caseload efficiently and independently. The ability to document investigations thoroughly and communicate claim statuses clearly to all parties involved is crucial. This is an exceptional opportunity to contribute your expertise to a reputable insurance provider, ensuring fair claim outcomes and upholding the company's commitment to its policyholders, all within a flexible and convenient remote work environment.
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7
Remote Insurance Claims Adjuster
00232 Ngong
KES110000 Annually
WhatJobs
Posted today
Job Viewed
Job Description
Our client, a reputable insurance provider, is seeking a diligent and detail-oriented Insurance Claims Adjuster to join their fully remote claims department. In this crucial role, you will be responsible for investigating, evaluating, and settling insurance claims efficiently and fairly. You will work remotely, interacting with policyholders, witnesses, and service providers to gather information and determine liability and coverage. The ideal candidate possesses strong analytical and negotiation skills, a thorough understanding of insurance policies, and a commitment to providing exceptional customer service during challenging times. This role requires independence, strong ethical standards, and the ability to manage a caseload effectively from home.
Responsibilities:
Responsibilities:
- Investigate insurance claims by gathering information from policyholders, witnesses, and other relevant parties.
- Review insurance policies to determine coverage and liability.
- Assess damages and estimate repair or replacement costs.
- Negotiate settlements with policyholders and third-party representatives.
- Process claims documentation and maintain accurate records.
- Communicate claim status updates to policyholders and relevant stakeholders.
- Ensure compliance with all company policies and relevant legal and regulatory requirements.
- Identify potential fraud and escalate as necessary.
- Maintain a professional and empathetic demeanor when dealing with claimants.
- Stay informed about industry trends and best practices in claims adjusting.
- High school diploma or equivalent; Bachelor's degree in a related field is a plus.
- Minimum of 2-4 years of experience as a claims adjuster or in a related insurance role.
- Possession of relevant insurance adjuster licenses (as required by jurisdiction).
- Strong understanding of insurance policies, claims investigation procedures, and legal/regulatory frameworks.
- Excellent analytical, problem-solving, and decision-making skills.
- Proficient in negotiation and conflict resolution.
- Strong organizational and time management skills, with the ability to manage multiple claims simultaneously.
- Excellent written and verbal communication skills.
- Proficiency with claims management software and standard office applications.
- Ability to work independently and maintain a high level of accuracy and integrity in a remote setting.
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8
Remote Insurance Claims Adjuster
70100 Mangu
KES2500000 Annually
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Posted today
Job Viewed
Job Description
Join our client as a Remote Insurance Claims Adjuster and manage diverse claims portfolios from the comfort of your home office. This fully remote position requires a keen eye for detail, excellent analytical skills, and a strong commitment to customer service. You will be responsible for investigating insurance claims, determining coverage, assessing damages, and negotiating settlements in accordance with policy provisions and regulatory requirements. This role involves thorough review of claim documentation, communication with policyholders, claimants, and other relevant parties, and accurate record-keeping. The ideal candidate will possess a solid understanding of insurance principles, claims handling procedures, and relevant legislation. You should be adept at critical thinking, problem-solving, and making informed decisions under pressure. Responsibilities include interviewing claimants and witnesses, inspecting damaged property, coordinating with experts and vendors, and preparing detailed reports. Proficiency in claims management software and standard office applications is essential. Excellent written and verbal communication skills are paramount, as you will be interacting with a wide range of individuals. The ability to work independently, manage a caseload efficiently, and adhere to strict deadlines in a remote setting is crucial. We are looking for individuals who are organized, detail-oriented, and possess a high degree of integrity. This is a fantastic opportunity to build a career in the insurance industry with the flexibility of remote work, contributing to fair and timely claim resolutions for our clients. This position is based out of Machakos, Machakos, KE but is performed entirely remotely.
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