10,508 Business Consulting jobs in Kenya

• Conduct comprehensive business process analysis and identify areas for optimization and strategic improvement.
• Gather, document, and analyze business requirements from stakeholders across various client organizations.
• Develop detailed business cases, project proposals, and strategic recommendations.
• Design and model future-state business processes and systems.
• Facilitate workshops and stakeholder meetings to elicit information and build consensus.
• Perform market research, competitive analysis, and trend identification.
• Develop and present clear, concise reports and presentations to clients and internal teams.
• Support the implementation of recommended solutions and track their effectiveness.
• Mentor junior analysts and contribute to the development of consulting methodologies.
• Stay abreast of industry best practices and emerging business trends.

• Master's degree in Business Administration (MBA), Finance, Economics, or a related quantitative field.
• Minimum of 5 years of experience in business analysis, management consulting, or a similar strategic role.
• Proven ability to analyze complex business problems and develop data-driven solutions.
• Strong understanding of various business functions (e.g., operations, finance, marketing).
• Excellent analytical, problem-solving, and critical thinking skills.
• Exceptional written and verbal communication and presentation skills.
• Proficiency in business process modeling tools (e.g., Visio) and data analysis software.
• Ability to manage multiple projects simultaneously, meet deadlines, and work effectively in a fully remote environment.
• Demonstrated experience in stakeholder management and client relationship building.

• Elicit, analyze, and document business requirements from various stakeholders across different departments.
• Translate business needs into detailed functional and non-functional specifications for IT solutions.
• Conduct gap analyses between business requirements and system capabilities.
• Facilitate workshops and meetings to gather information, resolve conflicts, and ensure stakeholder alignment.
• Develop process flows, use cases, and user stories to illustrate system functionality.
• Collaborate closely with development teams, quality assurance, and project managers throughout the project lifecycle.
• Validate proposed solutions against business requirements to ensure they meet objectives.
• Support user acceptance testing (UAT) and assist end-users during system rollouts.
• Identify opportunities for business process improvements and system enhancements.
• Maintain project documentation and ensure its accuracy and completeness.

• Bachelor's degree in Business Administration, Information Technology, Computer Science, or a related field.
• Minimum of 6 years of experience as a Business Analyst, with a significant focus on enterprise systems (e.g., SAP, Oracle, Microsoft Dynamics).
• Proven experience in requirements gathering, documentation, and analysis for complex software projects.
• Strong understanding of ERP, CRM, and Supply Chain Management concepts and best practices.
• Excellent analytical, problem-solving, and critical thinking skills.
• Exceptional written and verbal communication skills, with the ability to articulate technical concepts to non-technical audiences.
• Proficiency in business process modeling and diagramming tools (e.g., Visio).
• Experience with Agile and Waterfall project methodologies.
• Ability to work effectively independently and as part of a remote, cross-functional team.
• Relevant certifications (e.g., CBAP) are a plus.

• Gathering, analyzing, and documenting business requirements from stakeholders across various departments.
• Translating business needs into detailed functional and non-functional specifications for technology solutions.
• Creating process flows, use cases, and user stories to clearly define system behavior and user interactions.
• Facilitating workshops and meetings with stakeholders to elicit requirements and validate proposed solutions.
• Collaborating closely with project managers, developers, QA testers, and designers throughout the project lifecycle.
• Performing gap analysis to identify areas where current systems or processes do not meet business objectives.
• Developing test cases and supporting User Acceptance Testing (UAT) to ensure delivered solutions meet requirements.
• Providing subject matter expertise on business processes within the financial services domain.
• Contributing to the development of business cases and project proposals.
• Identifying opportunities for process improvement and recommending solutions to enhance efficiency and effectiveness.
• Staying abreast of industry trends, regulatory changes, and technological advancements in financial services.

Position:
Senior Business Analyst (Finance/ERP Focus)

Location:
Remote from EMEA

Contract Type:
Full-time vendor

Time Zone Alignment:
IST GMT+1

About

In All Media is a nearshore managed service provider focused on team augmentation and digital product delivery. We assemble senior, LATAM-based squads from our vetted Coderfull community (500+ engineers) that integrate seamlessly with client teams to deliver software, data, cloud, and AI initiatives with speed and rigor. Our model is community-driven, remote-first, and outcomes-oriented, with long-term partnerships across multiple industries. All contracts are directly with In All Media.

Project Overview

Join a critical transformation initiative for a major global enterprise focusing on optimizing and modernizing core
Finance and Enterprise Resource Planning (ERP)
systems. You will be embedded within the PMO and Product team, acting as the crucial bridge between key business stakeholders (including C-level and regional leads) and the technical development/integration squads. The primary challenge involves streamlining complex financial processes, standardizing data definitions across international business units, and ensuring seamless adoption of an enterprise-grade ERP solution. This role is pivotal in driving the discovery, requirements definition, and quality assurance phases to ensure high-impact delivery.

Key Responsibilities

• Deep Process Analysis: Gain in-depth knowledge of current Finance and business practices through shadowing, interviewing, and maintaining a thorough understanding of the supported departments.
• Requirements Management: Analyze, draft, validate, and finalize comprehensive business and technical requirements (user stories, functional specifications) for ERP integration and process enhancement.
• Quality Assurance & UAT: Develop the User Acceptance Testing (UAT) strategy, create detailed test cases, drive UAT completion, and manage defect resolution proactively.
• Change Impact & Prioritization: Proactively examine the change impact of process adjustments on people, strategy, and systems, informing Program Managers on priority of needs.
• Stakeholder Alignment: Engage with PMO leadership to align efforts with the business area's vision, goals, and strategic initiatives.
• Data & Reporting Support: Fulfill ad hoc and recurring reporting requests, identifying reliable data sources, and supporting Business Intelligence (BI) teams.
• Post-Implementation Review: Monitor and measure the effectiveness of processes post-implementation to ensure continued positive impact and appropriateness for the business.

Must-Have Skills

• 5+ years of professional experience as a Business Analyst in an Agile work environment.
• Finance Domain Expertise: Proven experience working with core financial processes (GL, AP, AR, Budgeting, Reporting, etc.).
• ERP Systems Expertise: Hands-on experience working with or implementing major ERP systems (e.g., Workday (preferred), PeopleSoft, SAP, Microsoft D365).
• Core BA Competencies: Skilled in business process modeling/lifecycle management, developing business cases, creating user stories, functional requirements, and data mapping/modeling.
• Fluent English for all daily written and verbal communication, as you will interact with senior leaders globally.

Nice-to-Have Skills

• Strong knowledge of SQL, dashboard design, KPI tracking, and advanced reporting as a data Subject Matter Expert (SME).
• Experience with workflow and project management tools like Jira, Slack, and Asana.
• Familiarity with system migrations or large-scale transformation projects.
• Recognized for independent judgment and developing diplomatic solutions to complex stakeholder issues.

Language

All interviews, documentation, and day-to-day collaboration will be conducted in
English
.

• Conduct comprehensive market research and competitive analysis to identify opportunities and threats for market expansion.
• Analyze economic, political, and social factors impacting market entry feasibility and success.
• Develop detailed market entry strategies, including go-to-market plans, entry modes, and strategic partnerships.
• Assess regulatory environments and compliance requirements in target markets.
• Quantify market potential, revenue forecasts, and financial projections for proposed market entries.
• Collaborate with clients and internal teams to refine strategies and ensure alignment with business objectives.
• Prepare and deliver compelling presentations and reports to senior client stakeholders, clearly articulating findings and recommendations.
• Utilize advanced analytical tools and methodologies to support strategic decision-making.
• Mentor junior analysts and contribute to the firm's knowledge base on emerging markets.

• Master's degree in Business Administration, Economics, International Relations, or a related quantitative field.
• Minimum of 6 years of experience in business analysis, market research, or strategic consulting, with a specific focus on international market entry.
• Proven ability to conduct in-depth market analysis and develop actionable strategies.
• Strong understanding of economic principles, geopolitical landscapes, and international business practices.
• Excellent analytical, quantitative, and problem-solving skills.
• Exceptional written and verbal communication skills, with the ability to present complex information clearly and persuasively.
• Proficiency in data analysis tools and presentation software.
• Ability to work independently and manage projects effectively in a remote setting.
• Demonstrated ability to navigate ambiguity and provide strategic recommendations in complex environments.

About us

We are a young and vibrant team of technology consultants who are passionate about solving client problems. Our key focus is on supporting our clients in their digital transformation journeys from ideation through to implementation. We are looking for a business analyst to join our team on a contract basis, to help us in driving digital transformation for our clients.

The Role

The ideal candidate will be someone with a technology background and business analysis experience. The person will report directly to the project manager and their main tasks will include performing detailed requirements analysis, documenting processes, and performing user acceptance testing. To succeed in this role you should have a natural analytical way of thinking and be able to explain difficult concepts to non-technical users.

Note: This is a business analyst role and NOT a data analyst role.

Your Responsibilities

• Work with various stakeholders to analyse business requirements and design solutions that enable the business to achieve its objectives, improve user experience, and drive system adoption.
• Leverage on standard system functionality and custom development to solve complex business requirements.
• Responsible for quality assurance, ensuring accurate testing cycles
• Complete gap analysis for as-is and to-be processes; translating into functional and technical specifications.
• Support change management initiatives related to new feature releases including documentation and training.
• Maintain familiarity with upstream / downstream integrations and their impact on feature enhancements
• Identify, document, communicate and enforce standard business processes as they relate to the system.
• Create operational excellence through best practice sharing and process consistency across all users.
• Serve as an agent of change and drive effective communication to all business stakeholders

We will only consider candidates who meet the following criteria

• Degree in Information Technology or any related field
• Minimum of 5 years experience in requirements gathering and facilitating user workshops
• Experience in managing stakeholders across different departments of the organisation
• Experience in documenting technical and functional business requirements
• Experience in the design of process flows and in process improvement
• Experience in working in collaboration with software development teams during the entire Software Development Life Cycle
• Experience in supporting users during System Testing and User Acceptance Testing
• Strong communication and collaboration skills
• Working knowledge or and experience with agile management methodologies
• Prior experience in consulting is desirable but not mandatory

Job Purpose
Work within the Operations function under the guidance of the Head of Operations to identify technical, process, and product requirements, and align them to the business transformation strategy of the organization for implementation. The Business Analyst will focus on analyzing and optimizing claims, client service, and operational processes, while supporting digital initiatives to improve efficiency, reduce costs, and enhance customer satisfaction. The role will also work closely with the Assistant Manager – Claims, product managers, and project teams to implement solutions that address customer complaints, inefficiencies, and operational gaps.

Key Responsibilities

• Liaise with business units (Claims, Underwriting & Client Operations) to capture business requirements and produce clear Requirement Specifications & Use Cases.
• Conduct workshops with stakeholders to validate requirements and secure alignment across

business units and management.

• Analyze claims processes and customer touchpoints to identify inefficiencies, delays, and gaps contributing to complaints or losses.
• Recommend and design process improvements and automation solutions to enhance turnaround times and service quality.
• Verify and approve design solutions and test cases to ensure business requirements are fully met.
• Consolidate and harmonize business requirements across operations to create synergies and avoid duplication.
• Provide business case input, including financial details, prioritization, and impact analysis for proposed initiatives.
• Support IT and project teams in implementing process and system changes, ensuring compliance with regulatory requirements.
• Conduct high-level analysis of change requests and classify them into products or architecture domains.
• Verify that requirements are testable and generate testing objectives, strategies, plans, and scripts.
• Review vendor test plans and ensure solutions meet business requirements.
• Support User Acceptance Testing (UAT) by reviewing and validating end-user test cases and results.
• Develop standardized documentation for requirements, use cases, test cases, and process improvements.
• Monitor post-implementation performance of solutions to ensure they deliver the intended benefits.

Knowledge, Experience, And Qualifications Required

• Degree in Computer Science or technical-related field from an accredited institution
• Familiarity with Agile development methodologies
• Excellent communication, stakeholder engagement, and report writing skills.
• Knowledge of business strategy and of business implications of IT/Service solutions roadmaps.
• Strong analytical, problem-solving, and process mapping skills.
• Business analysis skills and Knowledge of the software development and implementation cycle

Primary Location
Kenya-Nairobi-Nairobi

Organization
Britam

Job Type
Permanent

Shift
Day Job

Contract Type
Full-time

Job Posting

Unposting Date
Ongoing

Number of Openings
1