9,845 Back End Development jobs in Kenya
Remote Customer Success Advocate - Technical Support
Posted 11 days ago
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Job Description
Key Responsibilities:
- Respond to customer inquiries and technical issues via remote channels promptly and professionally.
- Diagnose and resolve software and hardware problems, guiding users through step-by-step solutions.
- Escalate complex issues to senior support teams or relevant departments when necessary.
- Document all customer interactions and resolutions in the CRM system accurately.
- Contribute to the creation and maintenance of a comprehensive knowledge base and FAQs.
- Provide feedback to product development teams on recurring issues and potential improvements.
- Proactively engage with customers to ensure their needs are met and to enhance their overall experience.
- Stay updated on product features, updates, and industry best practices.
- Identify opportunities to upsell or cross-sell services based on customer needs and interactions.
Qualifications:
- Proven experience in a customer service or technical support role.
- Strong understanding of common software and hardware troubleshooting techniques.
- Excellent problem-solving and analytical skills.
- Exceptional communication and interpersonal skills, with the ability to explain technical concepts clearly.
- Proficiency with CRM software and remote support tools.
- Ability to multitask and manage time effectively in a fast-paced remote environment.
- A patient and customer-centric attitude.
- Experience in the (specific industry relevant to the fictional client) sector is a plus.
- High school diploma or equivalent; technical certifications are advantageous.
Job Description
Job description Position:
Backend Developer (Equity-Based) Startup: OversightPlus
Location: Remote Type: Project-based About Oversight is building a centralized investment portfolio management platform aimed at empowering investors with robust tools for research, analysis, and informed decision-making. Our mission is to demystify investing and simplify complex financial data through cutting-edge technology.
Role Overview
We're looking for a skilled and motivated Backend Developer to join our early-stage startup team. In this role, you'll be responsible for developing the core backend systems and APIs that power the Oversight+ dashboard and platform. You will work closely with our frontend and product teams to ensure reliable, secure, and scalable infrastructure. Key
Responsibilities
Design, develop, and maintain scalable backend services and RESTful APIs. Implement data storage and retrieval systems using relational and/or NoSQL databases. Collaborate with frontend developers and other stakeholders to integrate features and improve user experience. Ensure backend systems are secure, efficient, and well-documented. Contribute to the overall architecture and technical direction of the platform. Participate in code reviews, team discussions, and agile development cycles. Requirements
Strong experience in backend development using modern frameworks (e.g., , Django, FastAPI, etc.). Solid understanding of REST APIs, databases (SQL and/or NoSQL), and cloud infrastructure(AWS). Experience with version control tools (e.g., Git) and CI/CD pipelines. Familiarity with authentication, authorization, and security best practices. Ability to work independently in a dynamic, fast-paced startup environment. Bonus: Interest or background in fintech, investing, or data-intensive platforms. Applications
Send your application, resume, and any relevant portfolio or GitHub links to:
Compensation
This is an equity-only position at this stage. As an early team member, you'll have a unique opportunity to shape the product and company direction. As Oversight grows and secures funding or revenue, compensation will be revisited. Industry: Technology, Information and Internet
Back End Developer
Posted today
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Company Description
Syntrix Technologies is a modern technology company specializing in Full-stack development, AI-powered automation, and real-time data solutions. We empower organizations with intelligent, scalable systems that deliver measurable impact. Syntrix works with financial analytics, medical data pipelines, and integrated dashboards to ensure technology is built to adapt, evolve, and lead.
Role Description
This is a full-time on-site role for a Back End Developer, located in Nakuru. The Back End Developer will be responsible for developing and maintaining back-end services, ensuring system performance, implementing new features, and database management. The role includes working closely with the front-end developers and other team members to create efficient and effective solutions.
Qualifications
- Proficiency in Back-End Web Development and Software Development
- Experience with Object-Oriented Programming (OOP) and general Programming skills
- Understanding of Front-End Development concepts
- Excellent problem-solving skills
- Ability to work collaboratively with a team
- Relevant certification or degree in Computer Science, Information Technology, or related field is beneficial
- Experience in AI and data solutions is a plus
Senior Back end Developer
Posted today
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Terms
Ksh 80,000 | 40 hours/week | Hybrid
Company Description
Ebikes Africa's mission is to revolutionize transportation in Africa by providing high-quality, eco-friendly electric bicycles. We aim to promote a sustainable and healthy lifestyle by offering accessible e-bikes, irrespective of location. Our goal is to enhance the quality of life in Africa by reducing traffic congestion, improving air quality, and increasing transportation access. We are dedicated to outstanding customer service and forming strong partnerships with local communities and businesses. We believe in the positive impact of our e-bikes and are committed to making this vision a reality.
Back End Developer: JSON and Golang
Posted today
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Company Description
We are partnering with an Agri-tech & Finance Startup that is very scalable, value and impact driven. The backend dev will work to audit, clean up and make it scalable. Strictly JSON and Golang. It's very urgent
Role Description
This is one-time project on-site role located in Nairobi County, Kenya. As a Back End Developer specializing in JSON and Golang, you will be responsible for developing and maintaining back-end web applications, performing software development tasks, and implementing object-oriented programming (OOP) principles. Daily tasks will include coding, testing, debugging, and collaborating with front-end developers to integrate user-facing elements with server-side logic. You will also be expected to write clean, efficient, and well-documented code.
You will work to audit, clean up and make it scalable. Strictly JSON and Golang
Qualifications
- Expertise in Back-End Web Development and Software Development
- Proficient in Object-Oriented Programming (OOP)
- Knowledge of Front-End Development
- Strong Programming skills, particularly in JSON and Golang
- Experience with database management and API development
Geotechnical Engineer - Remote Project Support
Posted 4 days ago
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Lead Geotechnical Engineer - Remote Project Support
Posted today
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Senior Structural Engineer - Remote Project Support
Posted 8 days ago
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Responsibilities:
- Perform complex structural analysis and design calculations for various civil engineering projects.
- Review structural drawings and specifications to ensure compliance with codes and standards.
- Provide technical consultation and support to project teams, architects, and contractors.
- Develop and optimize structural designs using advanced engineering software (e.g., ETABS, SAP2000, Revit).
- Assess existing structures for integrity and propose rehabilitation or retrofitting solutions.
- Collaborate on the development of project specifications and tender documents.
- Contribute to site investigations and feasibility studies (remotely guiding field teams where applicable).
- Ensure adherence to health, safety, and environmental regulations throughout the design process.
- Mentor junior engineers and provide technical leadership.
- Stay current with advancements in structural engineering practices and materials.
- Bachelor's or Master's degree in Civil Engineering with a specialization in Structural Engineering.
- Minimum of 8 years of progressive experience in structural engineering design and analysis.
- Professional Engineer (PE) or equivalent registration is required.
- Proficiency in structural analysis software and CAD tools.
- Deep understanding of building codes, material science, and construction methods.
- Strong analytical, problem-solving, and decision-making skills.
- Excellent communication and collaboration abilities, particularly in a remote team setting.
- Proven ability to manage multiple projects and meet demanding deadlines.
- Experience with seismic design and analysis is a significant advantage.
- Commitment to professional development and staying updated on industry best practices.
Senior Geotechnical Engineer - Remote Project Support
Posted 19 days ago
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Remote Senior Technical Support Engineer (Software)
Posted today
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Responsibilities:
- Provide advanced technical support for our software products to enterprise customers via remote channels (phone, email, chat, video conferencing).
- Diagnose, troubleshoot, and resolve complex software issues and bugs.
- Analyze system logs and diagnostic data to identify root causes of problems.
- Collaborate closely with software developers, QA engineers, and product managers to escalate and resolve issues.
- Develop and maintain technical documentation, knowledge base articles, and best practice guides.
- Educate customers on product features and effective usage to enhance their experience.
- Manage and prioritize a high volume of support requests effectively.
- Contribute to product improvement by providing detailed feedback on bugs and feature requests.
- Mentor and guide junior support engineers, sharing expertise and best practices.
- Ensure timely and effective resolution of customer issues, maintaining high levels of customer satisfaction.
- Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
- Minimum of 5 years of experience in technical support, software support, or a similar role, preferably in a SaaS environment.
- Proven expertise in troubleshooting complex software applications and understanding of client-server architecture.
- Strong knowledge of operating systems (Windows, Linux), networking protocols (TCP/IP, DNS, HTTP), and database systems (SQL).
- Excellent analytical and problem-solving skills with a methodical approach.
- Exceptional communication, interpersonal, and customer service skills.
- Ability to explain technical concepts clearly to both technical and non-technical audiences.
- Experience with remote support tools and ticketing systems (e.g., Zendesk, Jira Service Management).
- Ability to work independently and manage workload effectively in a remote setting.
- A proactive attitude and a commitment to continuous learning and technical growth.