9,845 Back End Development jobs in Kenya

Remote Customer Success Advocate - Technical Support

01001 Mangu KES50000 Annually WhatJobs

Posted 11 days ago

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Job Description

full-time
Our client is seeking a dedicated and empathetic Customer Success Advocate to provide exceptional remote technical support. This position is integral to ensuring our users have a seamless experience with our products and services. As a remote-first team member, you will be the primary point of contact for customers experiencing technical challenges, offering timely and effective solutions through various communication channels including chat, email, and phone. You will delve into complex issues, troubleshoot software and hardware problems, and guide users through resolutions, ensuring a high level of customer satisfaction. The role requires a proactive approach to identifying recurring issues and contributing to the knowledge base with comprehensive solutions.

Key Responsibilities:
  • Respond to customer inquiries and technical issues via remote channels promptly and professionally.
  • Diagnose and resolve software and hardware problems, guiding users through step-by-step solutions.
  • Escalate complex issues to senior support teams or relevant departments when necessary.
  • Document all customer interactions and resolutions in the CRM system accurately.
  • Contribute to the creation and maintenance of a comprehensive knowledge base and FAQs.
  • Provide feedback to product development teams on recurring issues and potential improvements.
  • Proactively engage with customers to ensure their needs are met and to enhance their overall experience.
  • Stay updated on product features, updates, and industry best practices.
  • Identify opportunities to upsell or cross-sell services based on customer needs and interactions.

Qualifications:
  • Proven experience in a customer service or technical support role.
  • Strong understanding of common software and hardware troubleshooting techniques.
  • Excellent problem-solving and analytical skills.
  • Exceptional communication and interpersonal skills, with the ability to explain technical concepts clearly.
  • Proficiency with CRM software and remote support tools.
  • Ability to multitask and manage time effectively in a fast-paced remote environment.
  • A patient and customer-centric attitude.
  • Experience in the (specific industry relevant to the fictional client) sector is a plus.
  • High school diploma or equivalent; technical certifications are advantageous.
This is a fantastic opportunity to join a forward-thinking company in a fully remote capacity, supporting customers from **Machakos, Machakos, KE** and beyond.
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Back End Developer

New
Nairobi, Nairobi KES900000 - KES1200000 Y Oversight+

Posted today

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Job Description

Job description Position:

Backend Developer (Equity-Based) Startup: OversightPlus

Location: Remote Type: Project-based About Oversight is building a centralized investment portfolio management platform aimed at empowering investors with robust tools for research, analysis, and informed decision-making. Our mission is to demystify investing and simplify complex financial data through cutting-edge technology.

Role Overview

We're looking for a skilled and motivated Backend Developer to join our early-stage startup team. In this role, you'll be responsible for developing the core backend systems and APIs that power the Oversight+ dashboard and platform. You will work closely with our frontend and product teams to ensure reliable, secure, and scalable infrastructure. Key
Responsibilities

Design, develop, and maintain scalable backend services and RESTful APIs. Implement data storage and retrieval systems using relational and/or NoSQL databases. Collaborate with frontend developers and other stakeholders to integrate features and improve user experience. Ensure backend systems are secure, efficient, and well-documented. Contribute to the overall architecture and technical direction of the platform. Participate in code reviews, team discussions, and agile development cycles. Requirements

Strong experience in backend development using modern frameworks (e.g., , Django, FastAPI, etc.). Solid understanding of REST APIs, databases (SQL and/or NoSQL), and cloud infrastructure(AWS). Experience with version control tools (e.g., Git) and CI/CD pipelines. Familiarity with authentication, authorization, and security best practices. Ability to work independently in a dynamic, fast-paced startup environment. Bonus: Interest or background in fintech, investing, or data-intensive platforms. Applications

Send your application, resume, and any relevant portfolio or GitHub links to:

Compensation

This is an equity-only position at this stage. As an early team member, you'll have a unique opportunity to shape the product and company direction. As Oversight grows and secures funding or revenue, compensation will be revisited. Industry: Technology, Information and Internet

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Back End Developer

New
Nakuru, Rift Valley KES300000 - KES600000 Y Syntrix Technologies

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Company Description

Syntrix Technologies is a modern technology company specializing in Full-stack development, AI-powered automation, and real-time data solutions. We empower organizations with intelligent, scalable systems that deliver measurable impact. Syntrix works with financial analytics, medical data pipelines, and integrated dashboards to ensure technology is built to adapt, evolve, and lead.

Role Description

This is a full-time on-site role for a Back End Developer, located in Nakuru. The Back End Developer will be responsible for developing and maintaining back-end services, ensuring system performance, implementing new features, and database management. The role includes working closely with the front-end developers and other team members to create efficient and effective solutions.

Qualifications

  • Proficiency in Back-End Web Development and Software Development
  • Experience with Object-Oriented Programming (OOP) and general Programming skills
  • Understanding of Front-End Development concepts
  • Excellent problem-solving skills
  • Ability to work collaboratively with a team
  • Relevant certification or degree in Computer Science, Information Technology, or related field is beneficial
  • Experience in AI and data solutions is a plus
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Senior Back end Developer

New
Nairobi, Nairobi KES384000 - KES480000 Y Ebikes Africa

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Terms

Ksh 80,000 | 40 hours/week | Hybrid

Company Description

Ebikes Africa's mission is to revolutionize transportation in Africa by providing high-quality, eco-friendly electric bicycles. We aim to promote a sustainable and healthy lifestyle by offering accessible e-bikes, irrespective of location. Our goal is to enhance the quality of life in Africa by reducing traffic congestion, improving air quality, and increasing transportation access. We are dedicated to outstanding customer service and forming strong partnerships with local communities and businesses. We believe in the positive impact of our e-bikes and are committed to making this vision a reality.

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Back End Developer: JSON and Golang

New
Nairobi, Nairobi KES1200000 - KES2400000 Y Xarge Data-driven Marketing

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Company Description

We are partnering with an Agri-tech & Finance Startup that is very scalable, value and impact driven. The backend dev will work to audit, clean up and make it scalable. Strictly JSON and Golang. It's very urgent

Role Description

This is one-time project on-site role located in Nairobi County, Kenya. As a Back End Developer specializing in JSON and Golang, you will be responsible for developing and maintaining back-end web applications, performing software development tasks, and implementing object-oriented programming (OOP) principles. Daily tasks will include coding, testing, debugging, and collaborating with front-end developers to integrate user-facing elements with server-side logic. You will also be expected to write clean, efficient, and well-documented code.
You will work to audit, clean up and make it scalable. Strictly JSON and Golang

Qualifications

  • Expertise in Back-End Web Development and Software Development
  • Proficient in Object-Oriented Programming (OOP)
  • Knowledge of Front-End Development
  • Strong Programming skills, particularly in JSON and Golang
  • Experience with database management and API development
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Geotechnical Engineer - Remote Project Support

30100 Moiben KES130000 Annually WhatJobs

Posted 4 days ago

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full-time
Our client is seeking a skilled Geotechnical Engineer to provide crucial remote support for their diverse range of mining and construction projects. This role is essential for ensuring the stability and safety of subsurface conditions. You will be responsible for analyzing geological data, interpreting soil and rock mechanics reports, and providing recommendations for foundation design, slope stability, and earthworks. The ideal candidate will possess a strong academic background in geotechnical engineering and a solid understanding of soil behavior, groundwater hydrology, and relevant industry standards. Proficiency in geotechnical software for analysis and modeling is highly desirable. This fully remote position requires excellent technical report writing skills and the ability to effectively communicate complex engineering concepts to project teams. You will collaborate with geologists, civil engineers, and project managers to address geotechnical challenges and ensure project success. Responsibilities may include reviewing field investigation data, performing calculations for various geotechnical applications, and contributing to the development of mitigation strategies for ground-related risks. We are looking for a detail-oriented and proactive individual who can work independently and manage multiple tasks effectively. This role offers the flexibility to work from anywhere while contributing to significant infrastructure and resource development projects. Your expertise in geotechnical principles and your ability to provide critical remote analysis will be highly valued. Join a company that is committed to safe and sustainable project execution.
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Lead Geotechnical Engineer - Remote Project Support

20200 Kapsuser KES110000 Annually WhatJobs

Posted today

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full-time
Our client is seeking an experienced and highly skilled Lead Geotechnical Engineer to provide remote technical leadership and support for a variety of civil engineering projects. This is a crucial role for ensuring the integrity and safety of infrastructure developments, offering the flexibility to work remotely while supporting projects in and around **Kericho, Kericho, KE**. You will be responsible for analyzing soil and rock mechanics, conducting site investigations (remotely coordinating field teams), and providing expert recommendations for foundation design, slope stability, and earthworks. Your duties will include reviewing and approving geotechnical reports, performing complex modeling using specialized software (e.g., PLAXIS, GeoStudio), and offering guidance on ground improvement techniques. You will collaborate closely with project managers, structural engineers, and construction teams to address geotechnical challenges and ensure project success. This position demands a strong understanding of geotechnical principles, relevant codes, and standards. Experience in managing and mentoring junior engineers, both in person and remotely, is essential. You will be expected to develop and implement quality control measures for geotechnical investigations and reporting. Excellent problem-solving and critical thinking skills are required to tackle complex subsurface conditions and provide practical, cost-effective solutions. This role requires exceptional communication skills, enabling you to clearly articulate technical findings and recommendations to diverse project stakeholders through virtual meetings and detailed reports. The ability to work independently, manage multiple projects concurrently, and adapt to changing project requirements is vital. This remote position offers a significant opportunity to contribute to impactful infrastructure projects while leveraging your expertise in a flexible work environment.
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Senior Structural Engineer - Remote Project Support

90100 Makueni KES130000 Annually WhatJobs remove_red_eye View All

Posted 8 days ago

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Job Description

full-time
Our client is seeking a highly accomplished Senior Structural Engineer to provide critical remote support for complex civil engineering projects. This role offers the flexibility of a fully remote work arrangement, allowing you to leverage your expertise from anywhere. You will be responsible for structural analysis, design review, and providing technical guidance on a variety of infrastructure and building projects. Your duties will include performing advanced structural calculations, ensuring designs meet safety codes and standards, and collaborating with on-site engineering teams and project managers. We are looking for an individual with a strong foundation in structural mechanics, extensive experience with design software, and excellent problem-solving abilities. Your contributions will be vital to ensuring the safety, integrity, and efficiency of major construction undertakings.

Responsibilities:
  • Perform complex structural analysis and design calculations for various civil engineering projects.
  • Review structural drawings and specifications to ensure compliance with codes and standards.
  • Provide technical consultation and support to project teams, architects, and contractors.
  • Develop and optimize structural designs using advanced engineering software (e.g., ETABS, SAP2000, Revit).
  • Assess existing structures for integrity and propose rehabilitation or retrofitting solutions.
  • Collaborate on the development of project specifications and tender documents.
  • Contribute to site investigations and feasibility studies (remotely guiding field teams where applicable).
  • Ensure adherence to health, safety, and environmental regulations throughout the design process.
  • Mentor junior engineers and provide technical leadership.
  • Stay current with advancements in structural engineering practices and materials.
Qualifications:
  • Bachelor's or Master's degree in Civil Engineering with a specialization in Structural Engineering.
  • Minimum of 8 years of progressive experience in structural engineering design and analysis.
  • Professional Engineer (PE) or equivalent registration is required.
  • Proficiency in structural analysis software and CAD tools.
  • Deep understanding of building codes, material science, and construction methods.
  • Strong analytical, problem-solving, and decision-making skills.
  • Excellent communication and collaboration abilities, particularly in a remote team setting.
  • Proven ability to manage multiple projects and meet demanding deadlines.
  • Experience with seismic design and analysis is a significant advantage.
  • Commitment to professional development and staying updated on industry best practices.
This role provides remote support for projects in the vicinity of Mlolongo, Machakos, KE .
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Senior Geotechnical Engineer - Remote Project Support

20100 Mwembe KES140000 Annually WhatJobs remove_red_eye View All

Posted 19 days ago

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full-time
Our client is seeking an experienced Senior Geotechnical Engineer to provide expert remote support for a variety of mining and civil engineering projects. This is a fully remote position, requiring a strong foundation in soil mechanics, rock mechanics, foundation design, and ground improvement techniques. You will be responsible for analyzing subsurface conditions, conducting geotechnical investigations (remotely guiding field teams), and developing design recommendations for stable and safe infrastructure. The ideal candidate will possess extensive experience in interpreting site investigation data, performing complex numerical modeling, and preparing comprehensive geotechnical reports. Key responsibilities include providing technical guidance to project teams, reviewing designs, and ensuring compliance with relevant engineering standards and regulations. You will collaborate closely with geologists, structural engineers, and project managers to deliver effective geotechnical solutions. Strong analytical and problem-solving skills are essential, along with the ability to communicate technical information clearly and concisely. Experience with specialized geotechnical software such as PLAXIS, GEO5, or similar is required. This role demands a proactive approach to risk assessment and mitigation related to ground conditions. The ability to work independently, manage project timelines effectively, and contribute valuable insights from a remote setting is crucial. We are looking for a dedicated and technically proficient engineer committed to ensuring the integrity and safety of complex engineering projects in the mining and construction sectors. Expertise relevant to the geological conditions and mining practices in areas like Nakuru, Nakuru, KE , applied to a global, remote project support context, will be highly valued.
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Remote Senior Technical Support Engineer (Software)

30200 Moiben KES190000 Annually WhatJobs

Posted today

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full-time
Our client is seeking a highly experienced Senior Technical Support Engineer to join their globally distributed team, operating in a fully remote capacity. You will be the frontline expert in resolving complex technical issues for our software products, providing exceptional support to our enterprise clients. Your responsibilities will include in-depth troubleshooting, diagnosing intricate software defects, collaborating with development teams for bug fixes, and documenting solutions. This role demands a profound understanding of software architecture, networking, and system administration, coupled with outstanding communication and problem-solving skills. You will act as a crucial liaison between our clients and our product development teams, ensuring client satisfaction and product improvement.

Responsibilities:
  • Provide advanced technical support for our software products to enterprise customers via remote channels (phone, email, chat, video conferencing).
  • Diagnose, troubleshoot, and resolve complex software issues and bugs.
  • Analyze system logs and diagnostic data to identify root causes of problems.
  • Collaborate closely with software developers, QA engineers, and product managers to escalate and resolve issues.
  • Develop and maintain technical documentation, knowledge base articles, and best practice guides.
  • Educate customers on product features and effective usage to enhance their experience.
  • Manage and prioritize a high volume of support requests effectively.
  • Contribute to product improvement by providing detailed feedback on bugs and feature requests.
  • Mentor and guide junior support engineers, sharing expertise and best practices.
  • Ensure timely and effective resolution of customer issues, maintaining high levels of customer satisfaction.
Qualifications:
  • Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
  • Minimum of 5 years of experience in technical support, software support, or a similar role, preferably in a SaaS environment.
  • Proven expertise in troubleshooting complex software applications and understanding of client-server architecture.
  • Strong knowledge of operating systems (Windows, Linux), networking protocols (TCP/IP, DNS, HTTP), and database systems (SQL).
  • Excellent analytical and problem-solving skills with a methodical approach.
  • Exceptional communication, interpersonal, and customer service skills.
  • Ability to explain technical concepts clearly to both technical and non-technical audiences.
  • Experience with remote support tools and ticketing systems (e.g., Zendesk, Jira Service Management).
  • Ability to work independently and manage workload effectively in a remote setting.
  • A proactive attitude and a commitment to continuous learning and technical growth.
This is an excellent opportunity for a dedicated Senior Technical Support Engineer to contribute to client success and product enhancement from a remote location. If you excel at solving challenging technical problems and providing outstanding customer support, we encourage you to apply.
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