4,978 Assistant Delivery Manager jobs in Kenya

• Remotely manage and coordinate the installation, maintenance, and repair of industrial equipment at client sites.
• Provide technical guidance and supervision to field service technicians through remote communication channels (video calls, phone, email).
• Develop detailed installation and maintenance plans, ensuring adherence to manufacturer specifications and safety standards.
• Troubleshoot complex technical issues remotely, diagnosing problems and providing solutions to field technicians.
• Conduct remote inspections and assessments of installed equipment to ensure optimal performance and identify potential issues.
• Create and maintain comprehensive technical documentation, service reports, and training materials.
• Ensure that all safety protocols are strictly followed by field teams during installations and maintenance activities.
• Manage spare parts inventory and logistics for field service operations.
• Contribute to the improvement of installation and service procedures based on field feedback and operational data.
• Train and mentor junior technicians on proper installation techniques, troubleshooting, and best practices.
• Liaise with clients to schedule service appointments, provide updates, and ensure customer satisfaction.
• Stay current with the latest technological advancements and product updates relevant to the company's offerings.
• Manage the dispatch and scheduling of field technicians efficiently to minimize downtime and travel costs.
• Analyze service data to identify trends and recommend proactive maintenance strategies.

• Technical diploma or certification in Mechanical Engineering, Electrical Engineering, or a related field.
• Minimum of 6 years of hands-on experience in installing, maintaining, and repairing complex industrial equipment.
• Proven experience in a leadership or supervisory role, guiding technical teams.
• Strong understanding of electrical, mechanical, and hydraulic systems.
• Excellent troubleshooting and problem-solving skills.
• Exceptional communication and interpersonal skills, with the ability to provide clear and concise remote instructions.
• Proficiency in using remote diagnostic tools, video conferencing software, and field service management platforms.
• Ability to read and interpret technical manuals, blueprints, and schematics.
• Strong organizational and time management skills, with the ability to manage multiple tasks simultaneously in a remote setting.
• A proactive approach to safety and a commitment to maintaining high-quality standards.
• Willingness to travel occasionally for critical on-site support or team meetings if required, though the role is primarily remote.
• Experience in customer service and client relationship management.

• Performing routine inspections, maintenance, and repairs on various industrial machines, including production lines, heavy machinery, and automated systems.
• Diagnosing and troubleshooting complex mechanical, electrical, hydraulic, and pneumatic issues.
• Interpreting technical manuals, blueprints, and schematics to guide repair and maintenance activities.
• Replacing faulty parts and components, ensuring proper installation and calibration.
• Conducting preventative maintenance to minimize downtime and maximize equipment efficiency.
• Utilizing diagnostic tools and equipment to identify problems accurately.
• Completing service reports, documenting work performed, parts used, and recommendations for future maintenance.
• Adhering to all safety regulations and company policies.
• Providing on-site technical support and training to client personnel as needed.
• Collaborating with the service department to order necessary parts and ensure timely resolution of issues.
• Maintaining a clean and organized workspace and service vehicle.

|Current Gannett Employees- Please ensure you are using our abbreviated process on the internal Careers site by logging into Dayforce through MyApps|
Gannett Co., Inc. (NYSE: GCI) is a diversified media company with expansive reach at the national and local level dedicated to empowering and enriching communities. We seek to inspire, inform, and connect audiences as a scalable, growth focused media and digital marketing solutions company. We endeavor to deliver essential content, marketing solutions, and experiences for curated audiences, advertisers, consumers, and stakeholders by leveraging our diverse teams and suite of products to enrich the local communities and businesses we serve. Our current portfolio of trusted media brands includes the USA TODAY NETWORK, comprised of the national publication, USA TODAY, and local media organizations in the United States, and Newsquest, a wholly-owned subsidiary operating in the United Kingdom. Our digital marketing solutions brand, LocaliQ, uses innovation and software to enable small and medium-sized businesses to grow, and USA TODAY NETWORK Ventures, our events division, creates impactful consumer engagements, promotions, and races. Gannett open roles are featured on various external job boards. When applying to a position at Gannett, you should be completing an application on Gannett Careers via Dayforce. Job postings directing you to complete an application on other external sites may not be valid. To connect with us, visit

Assistant Delivery Manager - The News Journal
$18.00 per hour
20-29 hours per week
$2,250 Sign-On Bonus

• 65 per mile (mileage reimbursement)

Gannett Publishing Services located at The News Journal is recruiting for a part-time (30+ hours per week) Distribution Coordinator for our Newspaper Distribution Centers in the Dover/Middletown area (Kent County to Southern New Castle County) working up to 29 hours per week. This individual provides general support for a Distribution center performing various tasks and responsibilities within home delivery including delivery of newspapers. The position requires flexibility to work varied nights and hours including weekends and holidays as needed.

• Distribution and handling of daily and non-daily products to carriers, haulers, retailers, and consumers.
• Unload and load trucks containing various print publications.
• Open the Distribution Center and prepare for the independent contractor's arrival by printing, preparing, and distributing specified reports and paperwork.
• General housekeeping of the distribution center
• Complete required documentation and reports for the center as needed.
• Assist with delivering newspapers.
• Respond to and resolve subscriber service issues.

Requirements
GED or High School Diploma. Valid driver's license, satisfactory motor vehicle record, dependable automobile, and liability insurance required. Strong organizational and communication skills are needed for a fast-paced environment. Good computer skills including Microsoft Office. Must be able to push and pull carts loaded with newspapers weighing up to 500 pounds with assistance and repetitively lift newspaper bundles weighing up to 25 pounds.

• Sign-On Bonus paid in Increments

GAN.GPS

Gannett Co., Inc. is a proud equal opportunity employer committed to building and maintaining a diverse workforce. As such, we will consider all qualified applicants for employment and do not discriminate in connection with employment decisions on the basis of an applicant or employee's race, color, national origin, ethnicity, ancestry, citizenship status, sex, gender, gender identity, gender expression, religion, age, marital status, personal appearance (including height and weight), sexual orientation, family responsibilities, physical or mental disability, medical condition, pregnancy status (including childbirth, breastfeeding or related medical conditions), education, genetic characteristics or information, political affiliation, military or veteran status or other classifications protected by applicable federal, state and local laws in the jurisdictions where Gannett employs employees. In addition, Gannett Co., Inc. will provide applicants who require a reasonable accommodation, as a result of an applicant's disability or religion, to complete this employment application and/or any other process in connection with an individuals' application for employment with Gannett Co., Inc. Applicants who require such accommodation should contact Gannett Co., Inc.'s Recruitment Department

Job Description
Please note the appropriate Tier indicated in the vacancy title and ensure that you are holding the applicable contract as defined below.
Tier 1:
UNDP/ UNCDF/ UNV staff holding permanent (PA) and fixed term (FTA) appointments (defined as "internal" candidates).

Tier 2:
UNDP/ UNCDF/ UNV staff holding temporary appointments (TA) and personnel on regular PSA contracts.

Tier 3:
All other contract types from UNDP/UNCDF/UNV and other agencies, and other external candidates.

Background
Diversity, Equity and Inclusion are core principles at UNDP: we value diversity as an expression of the multiplicity of nations and cultures where we operate, we foster inclusion as a way of ensuring all personnel are empowered to contribute to our mission, and we ensure equity and fairness in all our actions. Taking a 'leave no one behind' approach to our diversity efforts means increasing representation of underserved populations. People who identify as belonging to marginalized or excluded populations are strongly encouraged to apply. Learn more about working at UNDP including our values and
inspiring stories.
UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.
The Volunteer Solutions Section (VSS) develops policies and solutions to support the mobilization of UN Volunteers and Online Volunteers across the UN system. VSS is responsible for providing robust and innovative volunteer service offers to the UN system, including consolidated volunteer types and categories, policies, talent acquisition (sourcing to recruitment) and volunteer engagement and management expertise.

VSS works in close collaboration with all UNV units (headquarters, Regional Offices, and Field Units) to provide relevant products and tools to support volunteer mobilization.

Reporting to the Operations Associate, Service Desk, in Bonn, the Operations Assistant, Service Desk provides support to prospective and registered candidates, host entities, UN Volunteers and other stakeholders contacting UNV's Service Desk by email, through contact forms or other case creation channels. The incumbent works in close collaboration with all VSS functional groups and teams, Volunteer Services Centre, Regional Offices, Field Units, and other relevant subject matter experts for resolving volunteer-related questions and issues. She/He promotes a collaborative, client-oriented approach and supports the maintenance of high-quality service delivery and volunteer satisfaction.

Duties And Responsibilities

• Provision of user-support through UNV's Service Desk
• Review and assign incoming cases in line with established procedures and responsibilities.
• Respond to enquiries from all stakeholders (candidates, volunteers, host entities, UNV personnel) and ensure timely and accurate case resolution as per the Service Desk team's KPIs.
• Escalate cases to relevant subject matter experts for guidance, clarification and solution.
• Assist individuals facing difficulties using UNV's volunteer management systems.
• Contribute to solving recurring issues faced by users of UNV's volunteer management systems through proposing and testing solutions, aiming at reducing the number of cases created and enhancing the user experience.
• Suggest new or revision of existing standard enquiry templates or other self-service content as appropriate and in line with the evolving nature of queries received.
• Contribute to developing the Service Desk knowledge base of queries and resolutions, provide inputs to training materials on using UNV's Service Desk tools and feedback for the improvement of Service Desk related IT systems.
• Assist in translations of standard Service Desk correspondence and self-service content in all three UNV working languages (English, French. Spanish).
• Contribution to operational services to UN Volunteers
• As appropriate, support relevant sections in the provision of services encompassing the full cycle of volunteers' engagement, from identification through deployment, onboarding, entitlements management, separation and payroll, in adherence to established regulations and policies.
• Provide guidance and support candidates, UN Volunteers and partner agencies on the Conditions of Service, as well as on the volunteer cycle.
• Contribute to the improvements of Service Desk workflows by identifying bottlenecks and proposing solutions to streamline processes.
• Management Support
• Extract and disseminate reports, statistics and other information Support the Team in the coordination of the team meetings, annual work planning and reporting processes.
• Serve on a rotational basis as a focal point for the Volunteer Solutions Section on specific roles.
• Perform any other duties assigned by the supervisor.

Competencies
Core
Achieve Results

• Plans and monitors own work, pays attention to details, delivers quality work by deadline

Think Innovatively

• Open to creative ideas/known risks, is pragmatic problem solver, makes improvements

Learn Continuously

• Open minded and curious, shares knowledge, learns from mistakes, asks for feedback

Adapt with Agility

• Adapts to change, constructively handles ambiguity/uncertainty, is flexible

Act with Determination

• Shows drive and motivation, able to deliver calmly in face of adversity, confident

Engage and Partner

• Demonstrates compassion/understanding towards others, forms positive relationships

Enable Diversity and Inclusion

• Appreciate/respect differences, aware of unconscious bias, confront discrimination

Cross-Functional & Technical competencies
Communications

• Communicate in a clear, concise, and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience.
• Ability to manage communications internally and externally, through media, social media, and other appropriate channels.

Customer Satisfaction/client management

• Ability to respond timely and appropriately with a sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfil and understand the customers' real needs;
• Provide input to the development of customer service strategy;
• Look for ways to add value beyond clients' immediate requests;
• Ability to anticipate clients' upcoming needs and concerns.

Data Awareness and literacy

• Ability to monitor new and emerging technologies, as well as understand their usage, potential, limitations, impact, and added value.
• Ability to rapidly and readily adopt and use new technologies in professional activities, and to empower others to use them as needed.
• Knowledge of the usage of digital technologies and emerging trends.

System Thinking

• Ability to use objective problem analysis and judgment to understand how interrelated elements coexist within an overall process or system, and to consider how altering one element can impact other parts of the system

Data Governance

• Knowledge of data science, skills to develop data management tools, organize and maintain databases and operate data visualization technologies

Education
Required Skills and Experience

• Secondary education with technical training in communications, human resources or business administration OR
• University degree in communications, human resources, business administration, or related area is desirable, but it is not a requirement.

Experience

• Secondary education with 6 years of relevant experience in communications, human resources or administration or a related field
• Alternatively, a Bachelor's degree in combination of 3 years of relevant experience
• Knowledge of information technology at an advanced user level, including office software packages (MS Word, Excel, etc.).
• Experience in assisting in user training or documentation is an advantage.
• Experience using a Client Relationship Management (CRM) system for customer/client support a strong asset.
• Work experience within the United Nations or an international organization is an asset.
• Experience with remote troubleshooting is an advantage.
• Experience in user satisfaction initiatives is desirable.
• Experience in managing service tickets is an asset.

Language Requirements

• Fluency in English.
• Fluency in French and/or Spanish is an asset.

Disclaimer

• Only short-listed applicants will be contacted.
• The successful candidate will hold a UNDP letter of appointment.
• This post is for local recruitment only. It is open to citizens of Kenya only.
• All travel, interview and relocation costs, if any, incurred to take up an appointment at the duty station are at the expense of the applicant.

Important information for US Permanent Residents ('Green Card' holders)

Under US immigration law, acceptance of a staff position with UNDP, an international organization, may have significant implications for US Permanent Residents. UNDP advises applicants for all professional level posts that they must relinquish their US Permanent Resident status and accept a G-4 visa, or have submitted a valid application for US citizenship prior to commencement of employment.

UNDP is not in a position to provide advice or assistance on applying for US citizenship and therefore applicants are advised to seek the advice of competent immigration lawyers regarding any applications.

Applicant Information About UNDP Rosters
Note: UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.

Non-discrimination

UNDP has a zero-tolerance policy towards sexual exploitation and misconduct, sexual harassment, and abuse of authority. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles.

UNDP is an equal opportunity and inclusive employer that does not discriminate based on race, sex, gender identity, religion, nationality, ethnic origin, sexual orientation, disability, pregnancy, age, language, social origin or other status.

Scam warning

The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web.

Nairobi, Kenya

Trending

Job Info

• Job Identification 29359
• Posting Date 10/09/2025, 09:47 AM
• Apply Before 10/12/2025, 03:59 AM
• Job Schedule Full time
• Locations Nairobi, Kenya
• Agency UN Volunteers
• Grade G5
• Vacancy Type Fixed Term
• Practice Area Management
• Bureau UNV
• Contract Duration 2 Year with Possibility for extension
• Education & Work Experience Bachelor's Degree - 3 year(s) experience OR High School certificate- 6 year(s) experience
• Required Languages Fluency in English
• Desired Languages
• Mobility required/no mobility no mobility required

Job Description
Please note the appropriate Tier indicated in the vacancy title and ensure that you are holding the applicable contract as defined below.
Tier 1:
UNDP/ UNCDF/ UNV staff holding permanent (PA) and fixed term (FTA) appointments (defined as "internal" candidates).

Tier 2:
UNDP/ UNCDF/ UNV staff holding temporary appointments (TA) and personnel on regular PSA contracts.

Tier 3:
All other contract types from UNDP/UNCDF/UNV and other agencies, and other external candidates.

Background
Diversity, Equity and Inclusion are core principles at UNDP: we value diversity as an expression of the multiplicity of nations and cultures where we operate, we foster inclusion as a way of ensuring all personnel are empowered to contribute to our mission, and we ensure equity and fairness in all our actions. Taking a 'leave no one behind' approach to our diversity efforts means increasing representation of underserved populations. People who identify as belonging to marginalized or excluded populations are strongly encouraged to apply. Learn more about working at UNDP including our values and
inspiring stories.
UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.
The Volunteer Solutions Section (VSS) develops policies and solutions to support the mobilization of UN Volunteers and Online Volunteers across the UN system. VSS is responsible for providing robust and innovative volunteer service offers to the UN system, including consolidated volunteer types and categories, policies, talent acquisition (sourcing to recruitment) and volunteer engagement and management expertise.

VSS works in close collaboration with all UNV units (headquarters, Regional Offices, and Field Units) to provide relevant products and tools to support volunteer mobilization.

Reporting to the Operations Associate, Service Desk, in Bonn, the Operations Assistant, Service Desk provides support to prospective and registered candidates, host entities, UN Volunteers and other stakeholders contacting UNV's Service Desk by email, through contact forms or other case creation channels. The incumbent works in close collaboration with all VSS functional groups and teams, Volunteer Services Centre, Regional Offices, Field Units, and other relevant subject matter experts for resolving volunteer-related questions and issues. She/He promotes a collaborative, client-oriented approach and supports the maintenance of high-quality service delivery and volunteer satisfaction.

Duties And Responsibilities

• Provision of user-support through UNV's Service Desk
• Review and assign incoming cases in line with established procedures and responsibilities.
• Respond to enquiries from all stakeholders (candidates, volunteers, host entities, UNV personnel) and ensure timely and accurate case resolution as per the Service Desk team's KPIs.
• Escalate cases to relevant subject matter experts for guidance, clarification and solution.
• Assist individuals facing difficulties using UNV's volunteer management systems.
• Contribute to solving recurring issues faced by users of UNV's volunteer management systems through proposing and testing solutions, aiming at reducing the number of cases created and enhancing the user experience.
• Suggest new or revision of existing standard enquiry templates or other self-service content as appropriate and in line with the evolving nature of queries received.
• Contribute to developing the Service Desk knowledge base of queries and resolutions, provide inputs to training materials on using UNV's Service Desk tools and feedback for the improvement of Service Desk related IT systems.
• Assist in translations of standard Service Desk correspondence and self-service content in all three UNV working languages (English, French. Spanish).
• Contribution to operational services to UN Volunteers
• As appropriate, support relevant sections in the provision of services encompassing the full cycle of volunteers' engagement, from identification through deployment, onboarding, entitlements management, separation and payroll, in adherence to established regulations and policies.
• Provide guidance and support candidates, UN Volunteers and partner agencies on the Conditions of Service, as well as on the volunteer cycle.
• Contribute to the improvements of Service Desk workflows by identifying bottlenecks and proposing solutions to streamline processes.
• Management Support
• Extract and disseminate reports, statistics and other information Support the Team in the coordination of the team meetings, annual work planning and reporting processes.
• Serve on a rotational basis as a focal point for the Volunteer Solutions Section on specific roles.
• Perform any other duties assigned by the supervisor.

Competencies
Core
Achieve Results

• Plans and monitors own work, pays attention to details, delivers quality work by deadline

Think Innovatively

• Open to creative ideas/known risks, is pragmatic problem solver, makes improvements

Learn Continuously

• Open minded and curious, shares knowledge, learns from mistakes, asks for feedback

Adapt with Agility

• Adapts to change, constructively handles ambiguity/uncertainty, is flexible

Act with Determination

• Shows drive and motivation, able to deliver calmly in face of adversity, confident

Engage and Partner

• Demonstrates compassion/understanding towards others, forms positive relationships

Enable Diversity and Inclusion

• Appreciate/respect differences, aware of unconscious bias, confront discrimination

Cross-Functional & Technical competencies
Communications

• Communicate in a clear, concise, and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience.
• Ability to manage communications internally and externally, through media, social media, and other appropriate channels.

Customer Satisfaction/client management

• Ability to respond timely and appropriately with a sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfil and understand the customers' real needs;
• Provide input to the development of customer service strategy;
• Look for ways to add value beyond clients' immediate requests;
• Ability to anticipate clients' upcoming needs and concerns.

Data Awareness and literacy

• Ability to monitor new and emerging technologies, as well as understand their usage, potential, limitations, impact, and added value.
• Ability to rapidly and readily adopt and use new technologies in professional activities, and to empower others to use them as needed.
• Knowledge of the usage of digital technologies and emerging trends.

System Thinking

• Ability to use objective problem analysis and judgment to understand how interrelated elements coexist within an overall process or system, and to consider how altering one element can impact other parts of the system

Data Governance

• Knowledge of data science, skills to develop data management tools, organize and maintain databases and operate data visualization technologies

Education
Required Skills and Experience

• Secondary education with technical training in communications, human resources or business administration OR
• University degree in communications, human resources, business administration, or related area is desirable, but it is not a requirement.

Experience

• Secondary education with 6 years of relevant experience in communications, human resources or administration or a related field
• Alternatively, a Bachelor's degree in combination of 3 years of relevant experience
• Knowledge of information technology at an advanced user level, including office software packages (MS Word, Excel, etc.).
• Experience in assisting in user training or documentation is an advantage.
• Experience using a Client Relationship Management (CRM) system for customer/client support a strong asset.
• Work experience within the United Nations or an international organization is an asset.
• Experience with remote troubleshooting is an advantage.
• Experience in user satisfaction initiatives is desirable.
• Experience in managing service tickets is an asset.

Language Requirements

• Fluency in English.
• Fluency in French and/or Spanish is an asset.

Disclaimer

• Only short-listed applicants will be contacted.
• The successful candidate will hold a UNDP letter of appointment.
• This post is for local recruitment only. It is open to citizens of Kenya only.
• All travel, interview and relocation costs, if any, incurred to take up an appointment at the duty station are at the expense of the applicant.

Important information for US Permanent Residents ('Green Card' holders)

Under US immigration law, acceptance of a staff position with UNDP, an international organization, may have significant implications for US Permanent Residents. UNDP advises applicants for all professional level posts that they must relinquish their US Permanent Resident status and accept a G-4 visa, or have submitted a valid application for US citizenship prior to commencement of employment.

UNDP is not in a position to provide advice or assistance on applying for US citizenship and therefore applicants are advised to seek the advice of competent immigration lawyers regarding any applications.

Applicant Information About UNDP Rosters
Note: UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.

Non-discrimination

UNDP has a zero-tolerance policy towards sexual exploitation and misconduct, sexual harassment, and abuse of authority. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles.

UNDP is an equal opportunity and inclusive employer that does not discriminate based on race, sex, gender identity, religion, nationality, ethnic origin, sexual orientation, disability, pregnancy, age, language, social origin or other status.

Scam warning

The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web.

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