4,777 Aircraft Maintenance Technician Remote Oversight jobs in Kenya

Aircraft Maintenance Engineer (Remote Oversight)

50400 Tuwan KES300000 Annually WhatJobs remove_red_eye View All

Posted 16 days ago

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full-time
Our client, a prominent aviation company, is seeking a highly skilled and certified Aircraft Maintenance Engineer to provide remote technical oversight and support. While the role is primarily remote, it requires the ability to travel occasionally for critical on-site inspections or problem-solving. You will be responsible for ensuring the airworthiness of aircraft through remote monitoring, troubleshooting, and guiding on-site maintenance teams. This position demands a deep understanding of aviation regulations, maintenance procedures, and complex aircraft systems.

Responsibilities:
  • Providing remote technical guidance and support to on-site maintenance crews for aircraft repairs and routine checks.
  • Monitoring aircraft maintenance data and logs to identify potential issues and ensure compliance.
  • Troubleshooting complex technical problems remotely, utilizing diagnostic tools and technical documentation.
  • Reviewing and approving maintenance work packages performed by ground teams.
  • Ensuring all maintenance activities adhere to strict aviation safety standards and regulatory requirements (e.g., EASA, FAA).
  • Interpreting technical manuals, schematics, and engineering drawings.
  • Communicating effectively with flight crews, ground personnel, and management regarding aircraft status.
  • Authorizing maintenance releases after complex repairs or inspections.
  • Developing and refining remote maintenance protocols and best practices.
  • Occasional travel to operational bases for critical inspections or to support significant troubleshooting efforts.
  • Maintaining accurate records of all remote support activities and recommendations.

Qualifications:
  • A valid Aircraft Maintenance Engineer (AME) license or equivalent certification (e.g., EASA Part 66, FAA Airframe & Powerplant).
  • Minimum of 5-7 years of hands-on experience in aircraft maintenance.
  • Proven experience with troubleshooting and diagnostics on modern commercial aircraft.
  • Strong understanding of aviation regulations and safety management systems.
  • Excellent analytical, problem-solving, and decision-making skills.
  • Exceptional communication and interpersonal skills, with the ability to clearly convey technical information.
  • Proficiency in using aircraft maintenance software and diagnostic tools.
  • Ability to work independently and manage responsibilities effectively in a remote setting.
  • Willingness and ability to travel occasionally as required.
This remote-based role with occasional travel opportunities is an exciting prospect for experienced engineers looking to leverage their expertise in a supervisory capacity, based conceptually around Kitale, Trans-Nzoia, KE .
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Aircraft Maintenance Supervisor (Remote Oversight)

20350 Naivasha, Rift Valley KES100000 Annually WhatJobs

Posted 14 days ago

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Job Description

full-time
Our client, a leading aviation services provider, is seeking a highly experienced and detail-oriented Aircraft Maintenance Supervisor to oversee maintenance operations remotely. This unique role focuses on providing expert guidance, technical support, and quality assurance to our on-site maintenance teams, ensuring the highest standards of aircraft airworthiness and safety are maintained. You will be responsible for reviewing maintenance records, approving work packages, troubleshooting complex technical issues, and ensuring compliance with all aviation regulations and company policies. The successful candidate will possess an extensive background in aircraft maintenance, a strong understanding of aviation regulations (e.g., EASA, FAA), and exceptional analytical and problem-solving skills. While the role is remote, you will be expected to foster strong communication and collaboration with ground crews, engineers, and other stakeholders. This position requires a proactive approach to identifying potential issues, implementing preventative maintenance strategies, and continuously improving maintenance processes. You will act as a key technical resource, ensuring our fleet operates safely and efficiently. The ability to interpret technical manuals, schematics, and diagnostic data is essential.

Responsibilities:
  • Provide remote supervision and technical guidance to aircraft maintenance teams.
  • Review and approve aircraft maintenance logs, work orders, and technical documentation.
  • Troubleshoot and diagnose complex mechanical and avionics issues, providing expert solutions.
  • Ensure all maintenance activities comply with EASA, FAA, and other relevant aviation authorities' regulations.
  • Monitor the quality and accuracy of maintenance performed by on-site technicians.
  • Develop and implement preventative maintenance programs and strategies.
  • Manage the inventory and ordering of aircraft parts and supplies, ensuring availability and cost-effectiveness.
  • Collaborate with flight operations, engineering, and safety departments to address aircraft issues.
  • Conduct root cause analysis for maintenance-related incidents and implement corrective actions.
  • Maintain up-to-date knowledge of aircraft systems, components, and maintenance techniques.
  • Train and mentor junior technicians on maintenance procedures and best practices.
  • Utilize maintenance management software to track aircraft status, scheduled maintenance, and repairs.
  • Ensure all documentation is accurate, complete, and archived appropriately.
  • Champion a culture of safety and continuous improvement within the maintenance department.
Qualifications:
  • A&P (Airframe & Powerplant) license or equivalent recognized aviation maintenance certification.
  • Minimum of 8 years of experience in aircraft maintenance, with at least 3 years in a supervisory or lead role.
  • Extensive knowledge of various aircraft types and their maintenance requirements.
  • In-depth understanding of aviation regulations, safety standards, and quality control processes.
  • Proven ability to interpret technical manuals, blueprints, and schematics.
  • Strong diagnostic and troubleshooting skills for complex aviation systems.
  • Excellent communication, leadership, and interpersonal skills.
  • Ability to work independently and manage tasks effectively in a remote setting.
  • Proficiency with aircraft maintenance management software.
  • Experience in line maintenance, heavy maintenance, or component repair.
  • Strong commitment to safety, quality, and operational excellence.
  • Familiarity with digital maintenance solutions and remote collaboration tools.
This role requires the ability to work effectively in a remote environment, utilizing digital tools to connect with and guide on-site teams. We are looking for a seasoned aviation professional who can ensure operational excellence from a distance.
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Senior Aircraft Maintenance Supervisor, Remote Oversight

40100 Kisumu KES600000 Annually WhatJobs remove_red_eye View All

Posted 21 days ago

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full-time
Our client, a leading aviation services provider, is seeking a highly skilled and experienced Senior Aircraft Maintenance Supervisor to remotely oversee critical maintenance operations. This unique, fully remote position requires an individual with extensive knowledge of aircraft systems, maintenance protocols, and regulatory compliance within the aviation industry. You will be responsible for leading and guiding a team of aircraft technicians and engineers from a distance, ensuring the highest standards of safety, airworthiness, and operational efficiency are maintained. Your duties will include reviewing maintenance logs, approving repair procedures, coordinating with ground crews and flight operations for timely aircraft readiness, and troubleshooting complex technical issues. You will play a vital role in developing and implementing preventive maintenance programs, conducting remote quality checks, and ensuring all work performed adheres to stringent aviation authority regulations (e.g., KCAA, EASA, FAA). The successful candidate will possess exceptional problem-solving skills, a keen eye for detail, and the ability to make critical decisions under pressure, all while operating remotely. You will leverage advanced communication tools and aviation software to maintain constant oversight and provide timely support to on-site teams. This role demands a proactive approach to identifying potential risks and developing mitigation strategies to ensure flight safety and operational continuity. You will collaborate closely with the safety department to promote a robust safety culture and drive continuous improvement initiatives. This is an unparalleled opportunity to apply your expertise in a leading aviation company, contributing significantly to fleet reliability and operational excellence, from your remote workspace supporting operations near **Kisumu, Kisumu, KE**. We are looking for a motivated and technically proficient individual who can effectively manage a distributed maintenance team and ensure peak performance.
Qualifications:
  • EASA/FAA/KCAA Aircraft Maintenance Engineer (AME) License or equivalent.
  • Minimum of 10 years of experience in aircraft maintenance, with at least 5 years in a supervisory or leadership role.
  • Proven expertise in troubleshooting and repairing complex aircraft systems (e.g., airframe, engine, avionics).
  • Strong understanding of aviation regulations, safety management systems (SMS), and quality assurance principles.
  • Excellent communication and leadership skills, with the ability to manage and motivate a remote technical team.
  • Proficiency in using aircraft maintenance software and diagnostic tools.
  • Ability to interpret technical manuals, schematics, and blueprints.
  • Experience with performance monitoring and predictive maintenance techniques.
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Senior Aircraft Maintenance Engineer - Remote Oversight

20100 Mwembe KES180000 Annually WhatJobs remove_red_eye View All

Posted 24 days ago

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full-time
Our client, a prominent player in the aviation industry, is seeking a highly skilled and experienced Senior Aircraft Maintenance Engineer to join their remote engineering team. This role is fully remote, offering the flexibility to work from anywhere. The successful candidate will be responsible for providing expert oversight and technical guidance for aircraft maintenance operations, ensuring compliance with all aviation safety regulations and standards. Your duties will include reviewing maintenance logs, interpreting technical manuals, troubleshooting complex technical issues remotely, and contributing to the continuous improvement of maintenance procedures. You will work closely with on-site maintenance crews, providing remote support and analysis. The ideal candidate will possess a deep understanding of aircraft systems, structures, and engines, coupled with strong problem-solving and analytical skills. Excellent communication abilities are essential for effectively coordinating with diverse teams and stakeholders. Experience in developing and implementing quality assurance programs for aircraft maintenance is highly desirable. This position requires meticulous attention to detail, a commitment to safety, and the ability to work autonomously in a remote setting. This is an exceptional opportunity for a seasoned aviation professional to leverage their expertise and contribute to ensuring the airworthiness of a fleet while enjoying the benefits of a remote work environment.
Responsibilities:
  • Provide remote technical expertise and guidance on aircraft maintenance and repair.
  • Review and approve aircraft maintenance records and documentation.
  • Troubleshoot complex aircraft system issues and recommend corrective actions.
  • Ensure compliance with all relevant aviation regulations (e.g., EASA, FAA, local Kenyan regulations).
  • Contribute to the development and implementation of maintenance programs and procedures.
  • Liaise with engineering departments, regulatory authorities, and third-party maintenance providers.
  • Conduct remote quality audits and identify areas for process improvement.
  • Mentor and support junior maintenance engineers and technicians.
  • Maintain up-to-date knowledge of aircraft technology, maintenance practices, and regulatory requirements.
Qualifications:
  • Bachelor's degree in Aerospace Engineering, Mechanical Engineering, or a related field.
  • Minimum of 8 years of experience in aircraft maintenance engineering.
  • EASA Part 66 or equivalent aircraft maintenance license is required.
  • Proven experience with specific aircraft types relevant to the client's fleet.
  • Strong understanding of aircraft systems (e.g., avionic, hydraulic, power plant).
  • Excellent analytical, troubleshooting, and problem-solving skills.
  • Exceptional communication and interpersonal skills for effective remote collaboration.
  • Proficiency in using maintenance information systems and diagnostic tools.
  • Ability to work independently and manage priorities effectively in a remote setup.
Join our client and play a critical role in upholding the highest standards of safety and operational excellence in aviation from a remote vantage point.
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Remote Automotive Diagnostic Technician - Remote Support

20200 Mwembe KES100000 Annually WhatJobs

Posted 16 days ago

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full-time
Our client is seeking a highly skilled and experienced Remote Automotive Diagnostic Technician to provide expert remote support to field service engineers and technicians. This is a fully remote role, allowing you to leverage your deep knowledge of automotive systems and diagnostic tools from anywhere. You will be the primary point of contact for complex technical issues, guiding on-site teams through intricate diagnostic procedures and troubleshooting challenges. Your expertise will be critical in resolving vehicle issues efficiently and minimizing downtime for our customers. You will analyze diagnostic data, interpret technical schematics, and communicate solutions clearly and concisely. This role demands a profound understanding of various vehicle makes and models, including their electrical, mechanical, and software systems. The ideal candidate is a problem-solver with exceptional analytical skills and the ability to work independently in a remote setting.

Key responsibilities include:
  • Providing real-time remote technical support and guidance to field technicians and engineers facing complex automotive issues.
  • Analyzing diagnostic trouble codes (DTCs), sensor data, and vehicle network communications to identify root causes of problems.
  • Interpreting technical service bulletins, repair manuals, and wiring diagrams to develop effective repair strategies.
  • Facilitating remote access to vehicle diagnostic systems and providing step-by-step instructions for troubleshooting procedures.
  • Documenting all diagnostic steps, findings, and resolutions accurately in the case management system.
  • Collaborating with engineering and product development teams to report recurring issues and suggest product improvements.
  • Staying current with the latest automotive technologies, diagnostic equipment, and repair techniques.
  • Assisting in the development of training materials and knowledge base articles for field technicians.
  • Maintaining a high level of customer satisfaction by ensuring swift and accurate problem resolution.
  • Participating in virtual team meetings and contributing to the continuous improvement of remote support processes.
  • Advising on the use of specialized diagnostic tools and software.
  • Leveraging telematics data for proactive problem identification.

The successful candidate will possess an Associate's or Bachelor's degree in Automotive Technology, Mechanical Engineering, or a related field, along with ASE certifications (Master Technician preferred). A minimum of 7 years of hands-on experience as an automotive technician, with a strong emphasis on diagnostics and complex repairs, is required. Proven experience in a remote technical support or telematics role is highly advantageous. You must have a comprehensive understanding of modern vehicle electronic systems, CAN bus communication, and advanced diagnostic software. Excellent communication, problem-solving, and analytical skills are essential for this role, particularly for supporting operations in and around **Naivasha, Nakuru, KE**. The ability to effectively manage your time and work autonomously in a remote environment is critical.
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Remote Automotive Diagnostic Technician - Remote Support Specialist

10100 Nyeri Town KES90000 Annually WhatJobs

Posted 4 days ago

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full-time
Our client is seeking a highly skilled and motivated Remote Automotive Diagnostic Technician to provide remote technical support and diagnostic assistance for complex vehicle issues. This is a fully remote position, offering the convenience of working from your home office. You will be responsible for guiding on-site technicians and mechanics through diagnostic procedures, interpreting complex vehicle data, and providing expert recommendations for repairs. Your role involves utilizing advanced diagnostic tools, schematics, and technical documentation to troubleshoot issues that may not be immediately apparent. You will need a deep understanding of automotive systems, including engine management, electrical systems, transmissions, and hybrid/electric vehicle technology. The ability to effectively communicate technical information clearly and concisely to individuals with varying levels of expertise is paramount. You will leverage teleconferencing tools, remote diagnostic platforms, and digital communication channels to provide support. The ideal candidate possesses exceptional problem-solving skills, a meticulous approach to diagnostics, and a passion for automotive technology. Experience in a lead diagnostic role or as a master technician is highly desirable. You will be expected to stay current with the latest automotive advancements and diagnostic techniques through continuous learning and professional development. This is a unique opportunity to apply your extensive automotive knowledge in a cutting-edge remote support capacity, contributing to efficient and accurate vehicle repairs across a wide network. You will play a vital role in ensuring customer satisfaction by helping to resolve challenging automotive problems swiftly and effectively. If you are a seasoned automotive professional seeking a flexible, remote role where your diagnostic expertise can have a broad impact, we encourage you to apply and join our innovative team.

Responsibilities:
  • Provide remote diagnostic guidance and support to on-site automotive technicians.
  • Analyze complex vehicle diagnostic data, fault codes, and system parameters.
  • Interpret wiring diagrams, schematics, and technical service bulletins.
  • Guide technicians through troubleshooting procedures for various vehicle systems.
  • Recommend appropriate repair strategies and necessary parts.
  • Utilize remote diagnostic tools and software to assist with complex issues.
  • Maintain detailed records of diagnostic consultations and resolutions.
  • Stay updated on new vehicle technologies and diagnostic advancements.
  • Collaborate with product engineers on recurring or complex diagnostic challenges.
  • Assist in developing training materials for technicians on diagnostic techniques.
Qualifications:
  • Proven experience as an Automotive Diagnostic Technician or Master Technician.
  • In-depth knowledge of internal combustion engines, electrical systems, and vehicle networks.
  • Proficiency with automotive diagnostic scan tools and software.
  • Strong understanding of hybrid and electric vehicle systems is a plus.
  • Excellent analytical and problem-solving skills.
  • Exceptional communication and interpersonal skills, able to convey technical information clearly.
  • Ability to work independently and manage time effectively in a remote setting.
  • Strong computer literacy and familiarity with remote collaboration tools.
  • Relevant automotive certifications (e.g., ASE Master Technician) are highly preferred.
  • Experience in technical support or a remote advisory role is advantageous.
This remote position will offer support for automotive diagnostics and repairs for vehicles associated with customers and operations in and around **Nyeri, Nyeri, KE**.
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Remote Automotive Technician (Remote Diagnostics & Support)

01000 Gathiruini KES120000 Annually WhatJobs

Posted 24 days ago

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Job Description

full-time
Our client, a disruptive force in the automotive industry, is looking for a highly skilled Remote Automotive Technician to provide diagnostic support and troubleshooting for vehicles. This innovative role leverages cutting-edge technology to diagnose and solve complex automotive issues without being physically present at a repair shop. The ideal candidate will possess extensive knowledge of automotive systems, diagnostic tools, and remote communication technologies, and will excel in a fully remote work environment.

Responsibilities:
  • Utilize remote diagnostic tools and software to connect with vehicle systems and analyze fault codes and performance data.
  • Provide expert technical guidance and support to on-site technicians or vehicle owners through remote consultations.
  • Interpret complex diagnostic information and develop effective repair strategies.
  • Troubleshoot a wide range of automotive issues, including engine performance, electrical systems, transmission problems, and advanced driver-assistance systems (ADAS).
  • Research technical service bulletins (TSBs), repair manuals, and schematics to resolve intricate problems.
  • Document diagnostic findings, repair procedures, and resolutions accurately and thoroughly.
  • Collaborate with vehicle manufacturers and software providers to address technical challenges and report bugs.
  • Stay current with the latest automotive technologies, diagnostic equipment, and repair techniques.
  • Assist in the development and refinement of remote diagnostic protocols and workflows.
  • Provide training and support to other remote team members or support staff as needed.
  • Maintain a high level of customer service and professionalism during all remote interactions.
  • Contribute to building a knowledge base of common issues and their solutions.
Qualifications:
  • Proven experience as an Automotive Technician, with a strong specialization in diagnostics and repair.
  • Extensive knowledge of various vehicle makes and models, including their electrical, mechanical, and computer systems.
  • Proficiency with modern automotive diagnostic equipment, scan tools, and software.
  • Experience with remote diagnostic platforms and telematics is highly desirable.
  • Strong understanding of automotive electrical principles and wiring diagrams.
  • Excellent analytical and problem-solving skills, with the ability to think critically under pressure.
  • Exceptional communication skills, both written and verbal, for clear and concise remote interaction.
  • Ability to work independently, manage time effectively, and maintain productivity in a remote setting.
  • Relevant certifications (e.g., ASE Master Technician) are highly preferred.
  • A passion for technology and a willingness to adapt to new automotive innovations.
This remote position offers a unique challenge for automotive experts. If you are adept at diagnostics and comfortable working with advanced remote technology, we encourage you to apply and redefine the future of automotive service.
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Apprentice Technician - Remote Support

70100 Abothuguchi West KES50000 Monthly WhatJobs

Posted today

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apprenticeships
Our client, a leading innovator in remote technical solutions, is seeking motivated individuals for an Apprentice Technician role within their fully remote support division. This is an outstanding opportunity for individuals eager to embark on a career in technology support, learning essential skills in a structured, on-the-job training environment. Apprentices will receive comprehensive instruction and mentorship, enabling them to provide first-line technical assistance to clients via phone, email, and chat. The focus will be on diagnosing and resolving hardware and software issues, guiding users through troubleshooting steps, and escalating complex problems when necessary. This role requires a keen interest in technology, excellent problem-solving abilities, and strong communication skills.

Responsibilities:
  • Provide exceptional remote technical support to users, addressing inquiries and resolving issues promptly.
  • Diagnose and troubleshoot hardware, software, and network problems.
  • Guide users through step-by-step solutions for technical difficulties.
  • Escalate unresolved issues to senior technicians or specialized support teams.
  • Document all support interactions, resolutions, and feedback in the ticketing system.
  • Maintain an up-to-date knowledge base of common issues and solutions.
  • Participate in training sessions and workshops to enhance technical skills.
  • Contribute to team efforts by sharing knowledge and assisting colleagues.
  • Follow established procedures and guidelines for technical support.
  • Gather customer feedback to identify areas for service improvement.
Qualifications:
  • High school diploma or equivalent qualification.
  • A strong passion for technology and a desire to learn technical skills.
  • Basic understanding of computer hardware, software, and operating systems (e.g., Windows, macOS).
  • Excellent problem-solving and analytical abilities.
  • Good verbal and written communication skills, with the ability to explain technical concepts clearly.
  • Customer-focused attitude with patience and empathy.
  • Ability to work independently and manage time effectively in a remote work environment.
  • Willingness to undergo comprehensive training and development.
  • Reliable internet connection and a suitable home workspace.
  • Positive attitude and a team-oriented mindset.
This is a fully remote apprenticeship, offering the chance to learn and grow without geographical constraints. This role is ideal for those starting their career in IT support. The nominal base for this opportunity is **Mlolongo, Machakos, KE**, but the role itself is entirely remote.
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Field Installation Technician (Remote Support)

01002 Ngong KES50000 Monthly WhatJobs remove_red_eye View All

Posted 21 days ago

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contractor
Our client is seeking a skilled Field Installation Technician to join their dynamic team. While the core of the work involves on-site installations, this specific role focuses on providing remote support and oversight for installation projects across various locations. This is a fully remote position where you will leverage your technical expertise to guide on-site teams, troubleshoot installation issues remotely, and ensure that all deployments meet quality standards. You will act as a crucial link between the project management team and the field engineers, providing real-time technical assistance and problem-solving from your remote workstation. Responsibilities include reviewing installation plans, conducting remote diagnostic tests, documenting installation progress and challenges, and escalating critical issues to senior technical staff when necessary. The ideal candidate will have a strong background in installation and maintenance, excellent communication skills, and the ability to explain technical procedures clearly. Proficiency with diagnostic tools, remote access software, and project management platforms is essential. You must be able to interpret technical manuals and schematics effectively. This is a remote-first role, requiring a high degree of self-motivation, organization, and the ability to work independently. You will play a vital role in ensuring the successful and efficient completion of installations without being physically present at every site. Collaboration with project managers, on-site technicians, and engineers will be constant through virtual channels. If you possess a strong technical aptitude, enjoy problem-solving, and prefer a flexible remote work arrangement where you can provide critical support and guidance, this opportunity is ideal for you.

Key Responsibilities:
  • Provide remote technical support and guidance for installation projects.
  • Troubleshoot installation issues and guide on-site technicians through resolution.
  • Review installation plans and schematics to ensure accuracy and feasibility.
  • Conduct remote diagnostic tests and system checks.
  • Document installation progress, issues, and resolutions.
  • Escalate complex technical problems to senior engineers when required.
  • Communicate effectively with project managers and field teams via virtual channels.
  • Ensure adherence to installation standards and quality control measures.
  • Assist in the planning and scheduling of remote support activities.
  • Contribute to the continuous improvement of installation processes.
Qualifications:
  • Technical degree or certification in a relevant field, or equivalent experience.
  • Proven experience in installation, maintenance, or a technical field.
  • Strong understanding of installation procedures and best practices.
  • Excellent troubleshooting and problem-solving skills.
  • Proficiency with remote access and diagnostic tools.
  • Strong written and verbal communication skills.
  • Ability to interpret technical drawings and manuals.
  • High degree of self-motivation and ability to work independently.
  • Comfortable working in a fully remote environment.
We are looking for an adaptable and technically proficient individual who can provide essential remote support for critical installation projects. Join our client's forward-thinking team and contribute to successful deployments from anywhere.
This advertiser has chosen not to accept applicants from your region.

Automotive Diagnostic Technician - Remote Support

50100 Moiben KES90000 Annually WhatJobs remove_red_eye View All

Posted 10 days ago

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full-time
Our client is seeking a highly skilled and experienced Automotive Diagnostic Technician to provide expert remote support. This is a unique, fully remote opportunity where you will leverage your deep knowledge of automotive systems to assist field technicians and customers in diagnosing and resolving complex vehicle issues. You will be the go-to expert for troubleshooting mechanical, electrical, and electronic problems across a wide range of vehicle makes and models. This role requires exceptional analytical and problem-solving skills, coupled with the ability to interpret technical data, schematics, and diagnostic trouble codes (DTCs). You will utilize advanced remote diagnostic tools and software to guide on-site personnel through intricate repair procedures. The ideal candidate possesses a strong understanding of engine management systems, powertrain components, vehicle networks (CAN bus, LIN bus), and advanced driver-assistance systems (ADAS). You will be responsible for maintaining a knowledge base of common issues and their solutions, and contributing to the development of diagnostic protocols. Excellent communication skills are essential, as you will need to clearly explain complex technical information to technicians with varying levels of expertise, often under pressure. This is a remote-first position, offering the flexibility to work from anywhere within Kenya. You will play a critical role in minimizing vehicle downtime, ensuring customer satisfaction, and upholding our client's reputation for technical excellence. If you are a seasoned automotive professional who excels at remote problem-solving and is passionate about cutting-edge automotive technology, we want to hear from you.
Responsibilities:
  • Provide remote diagnostic support for complex automotive issues.
  • Analyze diagnostic trouble codes (DTCs) and vehicle data using specialized software.
  • Interpret technical manuals, wiring diagrams, and service bulletins.
  • Guide field technicians through troubleshooting and repair procedures.
  • Identify root causes of mechanical, electrical, and electronic system failures.
  • Maintain and update a knowledge base of vehicle issues and solutions.
  • Collaborate with engineering teams on product improvements based on diagnostic trends.
  • Stay current with advancements in automotive technology and diagnostic tools.
  • Ensure accurate and timely documentation of diagnostic processes and resolutions.
  • Communicate effectively with technicians, service advisors, and potentially customers.
Qualifications:
  • Diploma or Bachelor's degree in Automotive Technology, Mechanical Engineering, or a related field.
  • Minimum of 5 years of hands-on experience as an automotive technician with a strong diagnostic focus.
  • Proven expertise in diagnosing and repairing modern vehicle systems (engine, transmission, electrical, HVAC, ADAS).
  • Proficiency with OEM diagnostic software and scan tools.
  • Strong understanding of vehicle communication networks (CAN, LIN, etc.).
  • Excellent analytical, problem-solving, and critical thinking skills.
  • Exceptional verbal and written communication skills for remote technical support.
  • Ability to work independently and manage time effectively in a remote environment.
  • ASE certifications or equivalent are highly desirable.
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