9 Automotive Diagnostic Technician Remote Support jobs in whatjobs
Automotive Diagnostic Technician - Remote Support
Posted 20 days ago
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Job Description
Our client is seeking a highly skilled and experienced Automotive Diagnostic Technician to join our remote technical support division. In this crucial role, you will provide expert-level diagnostic assistance and remote troubleshooting for a wide range of automotive issues. You will work with dealership technicians and vehicle owners via video conferencing, phone, and diagnostic data sharing platforms to identify complex mechanical and electrical problems. The ideal candidate will possess extensive knowledge of vehicle systems, advanced diagnostic tools, and the ability to interpret technical schematics and repair manuals. You will be responsible for guiding on-site technicians through diagnostic procedures, recommending repair strategies, and ensuring accurate problem identification. This position requires exceptional problem-solving skills, a meticulous attention to detail, and the ability to communicate technical information clearly and effectively to individuals with varying levels of expertise. You will stay current with the latest automotive technologies, diagnostic techniques, and manufacturer service bulletins. As a remote position, you must be highly self-motivated, organized, and possess excellent time management skills. A reliable high-speed internet connection and a suitable home office environment are mandatory. You will be a key contributor to improving vehicle repair efficiency and customer satisfaction across our network. The successful applicant will demonstrate a passion for automotive technology and a commitment to continuous learning and professional development. Key responsibilities include:
Qualifications:
- Providing remote diagnostic support for complex automotive issues.
- Guiding on-site technicians through diagnostic procedures using various communication channels.
- Interpreting diagnostic data, trouble codes, and technical documentation.
- Identifying root causes of mechanical, electrical, and electronic system failures.
- Recommending appropriate repair solutions and strategies.
- Staying up-to-date with the latest automotive technologies and diagnostic equipment.
- Documenting diagnostic findings and repair recommendations.
- Collaborating with engineering and product teams to identify systemic issues.
- Contributing to the development of diagnostic resources and knowledge bases.
- Ensuring high levels of accuracy and efficiency in remote diagnostic support.
Qualifications:
- ASE certifications (e.g., L1, L2, L3) or equivalent industry certifications.
- Minimum of 7 years of hands-on experience as an Automotive Technician, with a specialization in diagnostics.
- Proven experience with advanced automotive diagnostic equipment and software.
- Strong understanding of vehicle electrical systems, engine performance, and powertrain technology.
- Excellent problem-solving and analytical skills.
- Exceptional communication and interpersonal skills, with the ability to explain technical concepts clearly.
- Ability to work independently and manage time effectively in a remote setting.
- Proficiency with video conferencing and remote collaboration tools.
- High school diploma or equivalent; Associate's or Bachelor's degree in Automotive Technology is a plus.
This advertiser has chosen not to accept applicants from your region.
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Automotive Diagnostic Technician - Remote Support
Posted 20 days ago
Job Viewed
Job Description
Our client, a prominent player in the automotive sector, is seeking a highly skilled Automotive Diagnostic Technician to provide remote technical support and expertise. This role is crucial for assisting field technicians, service advisors, and customers in diagnosing and resolving complex vehicle issues. As a remote diagnostic specialist, you will leverage advanced diagnostic tools, software, and your extensive knowledge of automotive systems (including engine, transmission, electrical, and HVAC) to troubleshoot problems efficiently. You will analyze diagnostic data, interpret fault codes, and guide on-site personnel through repair procedures. This is a fully remote position, allowing you to work from your home office while making a significant impact on vehicle repair quality and customer satisfaction. The ideal candidate will have a proven track record in automotive diagnostics, exceptional problem-solving abilities, and outstanding communication skills, capable of clearly explaining technical concepts to varying audiences. Experience with various vehicle makes and models is highly desirable. This role requires a self-starter with a strong work ethic, excellent time management, and the ability to work independently. Continuous learning to stay updated with the latest automotive technologies and diagnostic techniques is essential. This remote opportunity is based conceptually in Garissa, Garissa, KE , serving a broad network of automotive service centers.
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Automotive Diagnostic Technician (Remote Support)
Posted 11 days ago
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Job Description
Our client is seeking an experienced Automotive Diagnostic Technician with expertise in providing remote technical support. This is a unique opportunity to leverage your deep knowledge of vehicle systems in a fully remote capacity, assisting on-site technicians and customers worldwide. You will be responsible for remotely diagnosing complex automotive issues using advanced diagnostic software and tools, guiding field service personnel through troubleshooting procedures, and recommending appropriate repair solutions. The ideal candidate will have a comprehensive understanding of various vehicle makes and models, including their electrical, mechanical, and electronic systems. You must possess exceptional analytical skills to interpret diagnostic data, fault codes, and technical schematics. Strong communication abilities are paramount, as you will be explaining technical concepts clearly and concisely to both technically skilled colleagues and potentially less experienced individuals. Experience with remote diagnostic platforms and vehicle communication interfaces is highly desirable. This role requires a self-motivated individual who can work independently, manage their time effectively, and maintain composure under pressure when dealing with challenging diagnostic problems. You will be expected to stay current with the latest automotive technologies and diagnostic techniques through continuous learning and professional development. The ability to research technical information and access specialized databases quickly is essential. This position offers a chance to significantly impact customer satisfaction and vehicle uptime without the need for physical on-site presence. You will be an integral part of a global support network, contributing your expertise to resolve intricate automotive challenges. We are looking for someone passionate about automotive technology and driven by the satisfaction of solving complex problems.
Responsibilities:
Responsibilities:
- Provide remote diagnostic support for complex automotive issues.
- Analyze diagnostic data, fault codes, and technical documentation to identify root causes of vehicle malfunctions.
- Guide on-site technicians through troubleshooting and repair procedures via remote communication.
- Recommend appropriate repair solutions and necessary parts.
- Maintain a comprehensive knowledge base of vehicle systems, common issues, and repair techniques.
- Utilize advanced diagnostic software and tools to support problem-solving.
- Communicate technical information clearly and effectively to diverse audiences.
- Document diagnostic findings, solutions, and customer interactions accurately.
- Stay updated with new automotive technologies, diagnostic tools, and industry trends.
- Collaborate with engineering and product development teams to provide feedback on vehicle performance and issues.
- Contribute to the development of diagnostic protocols and best practices.
- Proven experience as an Automotive Diagnostic Technician or similar role.
- Extensive knowledge of vehicle electrical, mechanical, and electronic systems.
- Proficiency with automotive diagnostic equipment and software (e.g., OBD-II scanners, oscilloscopes, specific manufacturer software).
- Strong analytical and problem-solving skills.
- Excellent verbal and written communication skills for remote support.
- Ability to interpret technical manuals, schematics, and wiring diagrams.
- Self-motivated and able to work independently in a remote environment.
- Experience with remote assistance tools and platforms is a plus.
- Relevant certifications (e.g., ASE) are highly desirable.
- Familiarity with a wide range of vehicle makes and models.
This advertiser has chosen not to accept applicants from your region.
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Automotive Diagnostic Technician (Remote Support)
Posted 10 days ago
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Job Description
Our client is seeking a highly skilled and experienced Automotive Diagnostic Technician to provide expert remote support. This role is entirely remote, allowing you to utilize your diagnostic expertise from anywhere. You will be responsible for remotely diagnosing complex mechanical and electrical issues in vehicles, offering guidance and solutions to field technicians. This requires an in-depth understanding of various automotive systems, including engine management, transmission, ABS, SRS, and infotainment systems. You will utilize diagnostic scan tools, oscilloscopes, and other advanced equipment data to identify root causes. Excellent problem-solving and analytical skills are paramount. You will communicate technical information clearly and concisely to colleagues and clients through various remote channels, including video conferencing, phone, and specialized diagnostic software. Experience with wiring diagrams, technical service bulletins (TSBs), and repair manuals is essential. The ability to interpret diagnostic trouble codes (DTCs) and troubleshoot intricate problems is a core requirement. Familiarity with automotive software updates and recalibration procedures is also beneficial. We are looking for a proactive and self-motivated individual who can work independently and manage their time effectively in a remote setting. A strong customer service orientation and the ability to explain technical concepts to non-technical individuals are highly valued. This position offers a unique opportunity to leverage your extensive automotive knowledge without the need for on-site work, supporting a wide range of vehicles and customers. If you possess a passion for automotive technology and a talent for remote problem-solving, this role in **Kakamega** or your chosen remote hub is an excellent fit. This is a critical role ensuring vehicle uptime and customer satisfaction through expert remote diagnostics.
This advertiser has chosen not to accept applicants from your region.
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Automotive Diagnostic Technician - Remote Support
Posted 9 days ago
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Job Description
Our client, a cutting-edge automotive technology company, is seeking a highly skilled and experienced Automotive Diagnostic Technician to join their innovative team in a remote support capacity. This role is perfect for an expert mechanic who excels at diagnosing complex vehicle issues and providing remote guidance and solutions. You will be instrumental in supporting field technicians and customers, utilizing advanced diagnostic tools and remote communication technologies to resolve automotive challenges efficiently and effectively.
Key Responsibilities:
Key Responsibilities:
- Provide expert remote diagnostic support for complex automotive issues across a wide range of vehicle makes and models.
- Analyze diagnostic data, fault codes, and vehicle performance parameters to identify root causes of problems.
- Guide and assist on-site technicians through troubleshooting procedures and repair processes via phone, video conferencing, and remote diagnostic platforms.
- Interpret technical service bulletins (TSBs) and repair manuals to provide accurate diagnostic information and repair recommendations.
- Maintain a comprehensive knowledge base of common automotive problems and their solutions.
- Document diagnostic procedures, findings, and resolutions for knowledge sharing and training purposes.
- Collaborate with engineering teams to provide feedback on product performance and identify areas for improvement.
- Stay up-to-date with the latest automotive technologies, diagnostic tools, and repair techniques.
- Ensure high levels of customer satisfaction through efficient and effective remote support.
- Manage and prioritize incoming diagnostic support requests.
- Develop training materials and conduct virtual training sessions for service technicians.
- High school diploma or equivalent; Associate's or Bachelor's degree in Automotive Technology or a related field is preferred.
- ASE certifications (Master Certified preferred) are essential.
- Minimum of 5 years of hands-on experience as an automotive technician, with a strong specialization in diagnostics.
- Proficiency in using advanced automotive diagnostic equipment, scan tools, and oscilloscopes.
- Deep understanding of vehicle electrical systems, engine management, transmission systems, and other complex automotive components.
- Excellent problem-solving and analytical skills, with a methodical approach to diagnosis.
- Exceptional communication and interpersonal skills, with the ability to clearly explain technical information to both technical and non-technical audiences.
- Experience with remote diagnostic tools and platforms is a significant advantage.
- Ability to work independently, manage time effectively, and thrive in a remote work environment.
- Strong computer skills, including experience with CRM systems and various software applications.
This advertiser has chosen not to accept applicants from your region.
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Automotive Diagnostic Technician - Remote Support
Posted 6 days ago
Job Viewed
Job Description
Our client is seeking a highly skilled and experienced Automotive Diagnostic Technician to provide expert remote support. This is a unique, fully remote opportunity where you will leverage your deep knowledge of automotive systems to assist field technicians and customers in diagnosing and resolving complex vehicle issues. You will be the go-to expert for troubleshooting mechanical, electrical, and electronic problems across a wide range of vehicle makes and models. This role requires exceptional analytical and problem-solving skills, coupled with the ability to interpret technical data, schematics, and diagnostic trouble codes (DTCs). You will utilize advanced remote diagnostic tools and software to guide on-site personnel through intricate repair procedures. The ideal candidate possesses a strong understanding of engine management systems, powertrain components, vehicle networks (CAN bus, LIN bus), and advanced driver-assistance systems (ADAS). You will be responsible for maintaining a knowledge base of common issues and their solutions, and contributing to the development of diagnostic protocols. Excellent communication skills are essential, as you will need to clearly explain complex technical information to technicians with varying levels of expertise, often under pressure. This is a remote-first position, offering the flexibility to work from anywhere within Kenya. You will play a critical role in minimizing vehicle downtime, ensuring customer satisfaction, and upholding our client's reputation for technical excellence. If you are a seasoned automotive professional who excels at remote problem-solving and is passionate about cutting-edge automotive technology, we want to hear from you.
Responsibilities:
Responsibilities:
- Provide remote diagnostic support for complex automotive issues.
- Analyze diagnostic trouble codes (DTCs) and vehicle data using specialized software.
- Interpret technical manuals, wiring diagrams, and service bulletins.
- Guide field technicians through troubleshooting and repair procedures.
- Identify root causes of mechanical, electrical, and electronic system failures.
- Maintain and update a knowledge base of vehicle issues and solutions.
- Collaborate with engineering teams on product improvements based on diagnostic trends.
- Stay current with advancements in automotive technology and diagnostic tools.
- Ensure accurate and timely documentation of diagnostic processes and resolutions.
- Communicate effectively with technicians, service advisors, and potentially customers.
- Diploma or Bachelor's degree in Automotive Technology, Mechanical Engineering, or a related field.
- Minimum of 5 years of hands-on experience as an automotive technician with a strong diagnostic focus.
- Proven expertise in diagnosing and repairing modern vehicle systems (engine, transmission, electrical, HVAC, ADAS).
- Proficiency with OEM diagnostic software and scan tools.
- Strong understanding of vehicle communication networks (CAN, LIN, etc.).
- Excellent analytical, problem-solving, and critical thinking skills.
- Exceptional verbal and written communication skills for remote technical support.
- Ability to work independently and manage time effectively in a remote environment.
- ASE certifications or equivalent are highly desirable.
This advertiser has chosen not to accept applicants from your region.
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Automotive Diagnostic Technician - Remote Support
Posted 4 days ago
Job Viewed
Job Description
Our client is seeking a skilled and experienced Automotive Diagnostic Technician to provide expert remote support to their network of service centers. This is a unique, fully remote opportunity for a seasoned professional who thrives on problem-solving and enjoys leveraging technology to assist others. You will be the go-to expert for complex diagnostic challenges, guiding on-site technicians through intricate repair processes via advanced remote communication tools and documentation. Your in-depth knowledge of vehicle systems, including engine, transmission, electrical, and advanced driver-assistance systems (ADAS), will be essential.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Provide remote technical assistance and diagnostic support to automotive service technicians across various locations.
- Analyze diagnostic trouble codes (DTCs), vehicle data logs, and technician-reported symptoms to identify root causes of issues.
- Develop and document step-by-step diagnostic procedures and repair recommendations.
- Utilize remote diagnostic tools, video conferencing, and other digital platforms to collaborate with field technicians.
- Train and mentor junior technicians on advanced diagnostic techniques and best practices.
- Maintain a comprehensive knowledge base of vehicle makes, models, and common technical issues.
- Escalate complex or unresolved issues to engineering or product development teams.
- Contribute to the development of diagnostic software and repair manuals based on field feedback.
- Ensure efficient resolution of technical problems to minimize vehicle downtime.
- Adhere to all company policies and procedures regarding technical support and customer service.
Qualifications:
- Proven experience (5+ years) as an Automotive Master Technician or Diagnostic Specialist.
- ASE certifications (G1, A6, A8, L1, L3) are highly preferred.
- In-depth knowledge of internal combustion engines, hybrid and electric vehicle systems, transmissions, and electrical systems.
- Proficiency with automotive diagnostic scan tools and software (e.g., Bosch, Snap-on, Autel).
- Experience with remote diagnostic platforms and telematics is a significant advantage.
- Excellent analytical, problem-solving, and critical-thinking skills.
- Strong verbal and written communication skills, with the ability to explain complex technical information clearly.
- Ability to work independently and manage time effectively in a remote setting.
- A passion for automotive technology and continuous learning.
- This role is based remotely, supporting operations in Nakuru, Nakuru, KE and surrounding regions, but requires no physical presence at any specific location.
This advertiser has chosen not to accept applicants from your region.
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Automotive Diagnostic Technician (Remote Support)
Posted 3 days ago
Job Viewed
Job Description
We are looking for an experienced and technically adept Automotive Diagnostic Technician to provide remote support and expertise. In this fully remote position, you will leverage your in-depth knowledge of vehicle systems to assist field technicians and customer service representatives in diagnosing complex automotive issues. Your primary function will be to offer virtual consultations, analyze diagnostic data transmitted from vehicles, and provide step-by-step guidance for troubleshooting and repair. This role demands a comprehensive understanding of various vehicle makes and models, their electronic control units (ECUs), and common failure modes. You will be expected to interpret diagnostic trouble codes (DTCs), analyze sensor data streams, and recommend appropriate diagnostic procedures.
Key responsibilities include maintaining up-to-date knowledge of automotive technology, including new vehicle architectures, diagnostic tools, and software updates. You will document diagnostic procedures and findings meticulously, contributing to a growing knowledge base for our client's technical support team. The ability to communicate technical information clearly and concisely, both verbally and in writing, is paramount. You will work collaboratively with engineering teams to identify recurring issues and provide feedback for product improvements. This role requires a highly analytical mind, excellent problem-solving skills, and the ability to remain calm and effective under pressure. Familiarity with remote diagnostic tools and platforms is a significant advantage. You will be instrumental in ensuring our client's customers receive efficient and accurate diagnostic support, minimizing vehicle downtime and maximizing customer satisfaction. This is an excellent opportunity for a seasoned technician to transition into a role that utilizes their expertise in a flexible, remote-first environment, focusing on problem-solving and knowledge sharing rather than hands-on repair.
Responsibilities:
Qualifications:
Key responsibilities include maintaining up-to-date knowledge of automotive technology, including new vehicle architectures, diagnostic tools, and software updates. You will document diagnostic procedures and findings meticulously, contributing to a growing knowledge base for our client's technical support team. The ability to communicate technical information clearly and concisely, both verbally and in writing, is paramount. You will work collaboratively with engineering teams to identify recurring issues and provide feedback for product improvements. This role requires a highly analytical mind, excellent problem-solving skills, and the ability to remain calm and effective under pressure. Familiarity with remote diagnostic tools and platforms is a significant advantage. You will be instrumental in ensuring our client's customers receive efficient and accurate diagnostic support, minimizing vehicle downtime and maximizing customer satisfaction. This is an excellent opportunity for a seasoned technician to transition into a role that utilizes their expertise in a flexible, remote-first environment, focusing on problem-solving and knowledge sharing rather than hands-on repair.
Responsibilities:
- Provide remote diagnostic support for complex automotive issues.
- Analyze vehicle diagnostic data and trouble codes.
- Guide field technicians through troubleshooting and repair processes.
- Maintain an up-to-date knowledge of automotive systems and technologies.
- Contribute to the development of diagnostic documentation and knowledge base articles.
- Collaborate with engineering teams on product improvements.
- Document all diagnostic procedures and resolutions.
- Ensure high levels of customer satisfaction through effective remote support.
Qualifications:
- Proven experience as an Automotive Diagnostic Technician.
- Strong understanding of automotive electronic systems, ECUs, and diagnostics.
- Proficiency with diagnostic scanning tools and software.
- Excellent analytical and problem-solving skills.
- Strong written and verbal communication skills.
- Ability to interpret technical manuals and schematics.
- Experience with remote support tools or virtual assistance is a plus.
- ASE certifications are highly desirable.
- Ability to work independently and manage time effectively in a remote setting.
This advertiser has chosen not to accept applicants from your region.
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Automotive Diagnostic Technician (Remote Support)
Posted 1 day ago
Job Viewed
Job Description
Our client is seeking a skilled Automotive Diagnostic Technician with expertise in remote support to join their innovative team. This is a fully remote position, ideal for professionals who excel in troubleshooting and providing technical assistance from a distance. You will be responsible for diagnosing complex automotive issues using advanced diagnostic tools and software, providing clear guidance to field technicians, and developing comprehensive repair strategies. The ideal candidate will have an in-depth understanding of various vehicle makes and models, including their electrical, mechanical, and powertrain systems. Key responsibilities include analyzing diagnostic data, interpreting technical manuals, and communicating effectively with service advisors and customers to explain findings and recommendations. You will also contribute to the development of knowledge bases and training materials for automotive repair. This role requires exceptional problem-solving skills, strong analytical abilities, and a customer-centric approach. Proficiency with diagnostic hardware and software is paramount. A relevant automotive technician certification (e.g., ASE) and a minimum of 5 years of hands-on experience in automotive repair and diagnostics are required. The ability to work independently, manage time effectively, and maintain a high level of accuracy in a remote environment is crucial. This unique remote opportunity allows you to leverage your expertise in automotive diagnostics to support a national network of service centers, contributing significantly to customer satisfaction and operational efficiency. You will be at the forefront of automotive repair technology, offering remote expertise to solve challenging technical problems and ensure vehicles are back on the road safely and efficiently. The ability to adapt to new technologies and methodologies in the rapidly evolving automotive industry is a key requirement.
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