1 Technical Support Engineer Cloud Services jobs in whatjobs
Technical Support Engineer - Cloud Services
Posted 18 days ago
Job Viewed
Job Description
Our client is seeking a dedicated and technically proficient Technical Support Engineer to join their growing customer service team, specializing in cloud services. In this role, you will be the primary point of contact for customers, providing timely and effective technical assistance to resolve issues related to their cloud infrastructure and applications. Your responsibilities will include diagnosing and troubleshooting complex technical problems, guiding customers through solutions, documenting support interactions, and escalating issues when necessary to specialized teams. The ideal candidate will possess strong analytical and problem-solving skills, a deep understanding of cloud computing concepts (e.g., AWS, Azure, GCP), and excellent communication abilities. You should be adept at explaining technical information clearly to both technical and non-technical users. This is an excellent opportunity to enhance your skills in a fast-paced, customer-focused environment and contribute to high customer satisfaction. The role involves direct interaction with users, requiring patience, empathy, and a commitment to finding optimal solutions. You will be part of a supportive team that values collaboration and continuous learning. This position is located in Nyeri, Nyeri, KE , and operates on a hybrid work model, requiring a balance of in-office and remote work.
Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.
Be The First To Know
About the latest Technical support engineer cloud services Jobs in Kenya !
0