352 Azure Support jobs in Kenya
Junior Cloud Support Specialist
Posted 15 days ago
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Job Description
Responsibilities:
- Respond to and resolve technical support tickets related to cloud services (e.g., AWS, Azure, Google Cloud).
- Assist users with account management, access issues, and general inquiries about cloud platforms.
- Monitor cloud infrastructure for performance issues and potential outages.
- Document support processes, common issues, and their resolutions for internal knowledge base.
- Escalate complex technical problems to senior support staff or engineering teams.
- Perform basic configuration and troubleshooting of cloud resources under supervision.
- Collaborate with team members via chat, video calls, and project management tools to ensure seamless service delivery.
- Gather user feedback to help identify areas for service improvement.
- Participate in training sessions to enhance knowledge of cloud technologies and support tools.
- Maintain a high level of customer satisfaction through prompt and professional communication.
- Contribute to team meetings and discussions about ongoing projects and support challenges.
- Assist with the onboarding of new remote team members, providing initial technical guidance.
- Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
- A foundational understanding of cloud computing concepts (IaaS, PaaS, SaaS).
- Familiarity with at least one major cloud provider (AWS, Azure, or GCP) is a plus.
- Excellent problem-solving and analytical skills.
- Strong written and verbal communication skills, essential for remote collaboration.
- Ability to work independently and manage time effectively in a remote setting.
- A genuine interest in learning about cloud technologies and IT support.
- Customer-service oriented mindset.
- Proficiency in using online collaboration tools (e.g., Slack, Microsoft Teams, Zoom).
- Basic scripting knowledge (e.g., Python, Bash) is beneficial but not required.
- Must have a reliable internet connection and a suitable home office setup.
Senior Lecturer - Online Computer Science
Posted 9 days ago
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Job Description
Responsibilities:
- Deliver high-quality lectures and instruction in Computer Science subjects.
- Develop and update course syllabi, content, and assessment materials.
- Facilitate online and in-person student engagement and discussions.
- Evaluate student assignments, exams, and projects.
- Provide academic advising and mentorship to students.
- Contribute to curriculum development and program review.
- Stay current with industry trends and research in Computer Science.
- Utilize LMS and other educational technologies effectively.
- Ph.D. in Computer Science or a closely related field.
- Minimum of 5 years of university-level teaching experience.
- Demonstrated expertise in core Computer Science areas (e.g., algorithms, data structures, software engineering, AI).
- Experience with online and hybrid teaching methodologies.
- Proficiency with Learning Management Systems (e.g., Moodle, Blackboard).
- Excellent presentation, communication, and interpersonal skills.
- Ability to inspire and motivate students.
Junior Cloud Computing Apprentice
Posted 11 days ago
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Job Description
Responsibilities:
- Assist in the deployment and management of cloud infrastructure across various platforms (e.g., AWS, Azure, GCP).
- Support the automation of IT processes using scripting languages (e.g., Python, Bash).
- Monitor cloud environments for performance, security, and cost optimization.
- Participate in troubleshooting and resolving cloud-related incidents and issues.
- Learn and implement cloud security measures to protect data and applications.
- Collaborate with development and operations teams in a remote setting.
- Contribute to documentation of cloud architecture and processes.
- Engage actively in training modules and knowledge-sharing sessions.
- Help maintain and update cloud service configurations.
- Familiarize yourself with CI/CD pipelines and tools.
- High school diploma or equivalent required; an Associate's or Bachelor's degree in Computer Science, Information Technology, or a related field is a plus.
- A strong foundational understanding of IT concepts, networking, and operating systems (Linux/Windows).
- Enthusiasm for learning cloud technologies and a proactive approach to problem-solving.
- Excellent communication and interpersonal skills for effective remote collaboration.
- Ability to work independently and manage time effectively in a remote work environment.
- Basic scripting or programming knowledge is advantageous.
- Eagerness to undergo intensive training and certification programs.
- Adaptability and a willingness to embrace new technologies.
- A genuine passion for technology and its applications.
- Must have reliable internet access and a suitable home office setup.
Remote Online Educator (Computer Science)
Posted 20 days ago
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Job Description
Key Responsibilities:
- Deliver high-quality online instruction in various Computer Science subjects, including introductory programming, data structures, algorithms, and software engineering.
- Develop and update course materials, including syllabi, lectures, assignments, and assessments, ensuring relevance and pedagogical soundness.
- Facilitate engaging online discussions and activities to promote student interaction and critical thinking.
- Assess student performance through assignments, quizzes, exams, and projects, providing timely and constructive feedback.
- Provide academic advising and support to students, addressing their questions and concerns.
- Utilize various online learning technologies and platforms effectively to create a dynamic learning environment.
- Collaborate with other faculty members and instructional designers to enhance the online learning experience.
- Stay current with advancements in Computer Science and online education methodologies.
- Contribute to curriculum development and program improvement initiatives.
- Maintain accurate records of student progress and academic performance.
- Master's degree or Ph.D. in Computer Science or a closely related field.
- Minimum of 3-5 years of experience in teaching Computer Science at the higher education level.
- Proven experience in designing and delivering effective online courses.
- Strong knowledge of curriculum development and instructional design principles.
- Excellent communication, presentation, and interpersonal skills.
- Proficiency in using learning management systems (LMS) such as Moodle, Blackboard, or Canvas.
- Familiarity with various online teaching tools and technologies.
- Ability to work independently, manage time effectively, and meet deadlines in a remote setting.
- A passion for teaching and commitment to student success.
- Experience with (specific programming languages or areas, e.g., Python, Java, AI, Cybersecurity) is a strong asset.
Remote Technical Apprentice - Cloud Computing
Posted 3 days ago
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Job Description
Program Highlights:
- Comprehensive training in core cloud computing concepts and platforms (AWS, Azure, GCP).
- Hands-on experience with cloud service provisioning, configuration, and management.
- Exposure to cloud security best practices and implementation.
- Opportunity to work on challenging cloud infrastructure projects under expert guidance.
- Development of scripting and automation skills for cloud environments.
- Learning to monitor cloud resources, troubleshoot issues, and optimize performance.
- Mentorship from seasoned cloud professionals.
- Contribution to team projects and daily operational tasks in a remote setting.
- Potential for long-term career growth within the organization upon successful completion of the apprenticeship.
- High school diploma or equivalent; a degree in IT, Computer Science, or a related field is a plus but not strictly required.
- A genuine interest and passion for technology, particularly cloud computing.
- Basic understanding of operating systems (Linux/Windows), networking fundamentals, and programming concepts.
- Excellent problem-solving abilities and a keen eye for detail.
- Strong desire to learn and adapt to new technologies quickly.
- Good communication and teamwork skills, essential for a remote collaborative environment.
- Self-motivated and able to manage time effectively to meet learning and project deadlines.
- Previous exposure to IT support or basic system administration is beneficial.
Graduate Software Engineer - Cloud Computing
Posted 4 days ago
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Job Description
- Assisting in the design and development of cloud-native applications.
- Writing and maintaining code in languages such as Python, Java, or Go.
- Implementing and managing cloud infrastructure using tools like Terraform or CloudFormation.
- Working with container technologies such as Docker and Kubernetes.
- Developing and deploying serverless functions on platforms like AWS Lambda or Azure Functions.
- Participating in code reviews and contributing to architectural discussions.
- Troubleshooting and resolving issues in cloud environments.
- Collaborating with cross-functional teams to define project requirements.
- Learning and applying cloud security best practices.
- Documenting technical designs and solutions.
Qualifications:
- Recent graduate with a Bachelor's or Master's degree in Computer Science, Software Engineering, or a related technical field.
- Solid understanding of programming principles and data structures.
- Familiarity with at least one major cloud platform (AWS, Azure, GCP) is highly desirable.
- Exposure to concepts like microservices, APIs, and CI/CD pipelines.
- Strong problem-solving skills and a meticulous attention to detail.
- Excellent communication and teamwork abilities.
- Self-motivated and eager to learn new technologies in a remote setting.
- Prior internship or project experience in software development or cloud computing is a significant advantage.
This is a fully remote position, offering the flexibility to work from your chosen location. Our client is committed to fostering a supportive and inclusive remote work environment, providing comprehensive training and mentorship. You will have the chance to contribute to impactful projects that shape the future of technology, all while building a strong foundation for your professional career. This internship is designed to provide a steep learning curve and significant exposure to real-world cloud engineering challenges. If you are a bright, ambitious graduate passionate about cloud computing and eager to gain hands-on experience in a leading technology company, we encourage you to apply. We are looking for individuals who are driven by innovation and possess a genuine curiosity for solving complex problems in the cloud.
Technical Trainer - Cloud Computing & DevOps
Posted 9 days ago
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Job Description
Responsibilities:
- Design, develop, and deliver comprehensive training curriculum for cloud computing platforms (AWS, Azure, GCP) and DevOps principles (CI/CD, IaC, containerization).
- Conduct engaging virtual training sessions for diverse audiences, ranging from beginners to experienced professionals.
- Create and update training materials, including presentations, hands-on labs, assessments, and participant guides.
- Evaluate trainee progress and provide constructive feedback to enhance learning outcomes.
- Stay current with the latest advancements in cloud computing and DevOps technologies and incorporate them into training content.
- Collaborate with subject matter experts to ensure the accuracy and relevance of training materials.
- Manage training logistics, including scheduling virtual sessions, managing learning platforms, and ensuring smooth delivery.
- Gather feedback from trainees and stakeholders to continuously improve training programs.
- Provide support and mentorship to learners beyond formal training sessions.
- Contribute to the development of new training offerings and product enhancements.
Qualifications:
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- Minimum of 5 years of experience in delivering technical training, with a strong focus on cloud computing and DevOps.
- Deep practical knowledge and hands-on experience with major cloud providers (AWS, Azure, GCP).
- Proficiency in DevOps tools and practices, such as Docker, Kubernetes, Jenkins, Terraform, Ansible.
- Excellent presentation, facilitation, and communication skills.
- Ability to explain complex technical concepts clearly and concisely to various audiences.
- Experience with virtual training platforms and learning management systems (LMS).
- Relevant certifications (e.g., AWS Certified Solutions Architect, Azure Administrator Associate, Certified Kubernetes Administrator) are highly desirable.
- Strong ability to work independently and manage time effectively in a remote setting.
- Enthusiasm for teaching and a passion for technology.
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Lead Cloud Solutions Architect - Logistics Tech
Posted 14 days ago
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Senior Technical Trainer - Cloud Computing
Posted 20 days ago
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Job Description
Key Responsibilities:
- Develop, update, and deliver comprehensive training curricula on cloud computing technologies, including cloud architecture, services, deployment, and management.
- Create engaging and interactive training materials, including presentations, lab exercises, demonstrations, and assessments.
- Conduct instructor-led training sessions (virtual classrooms) for various audiences, from beginners to advanced professionals.
- Assess learner understanding and provide feedback, ensuring effective knowledge transfer and skill development.
- Stay current with the latest trends, services, and best practices in cloud computing (AWS, Azure, GCP, etc.).
- Provide technical support and mentorship to students during and after training sessions.
- Contribute to the continuous improvement of training content and delivery methodologies.
- Collaborate with product teams to ensure training content accurately reflects the latest product updates and features.
- Evaluate training effectiveness and gather feedback from participants to enhance future sessions.
- Maintain subject matter expertise in relevant cloud certifications and technologies.
- Develop custom training solutions for corporate clients as needed.
- Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
- Minimum of 5 years of experience in IT training, with a strong focus on cloud computing technologies.
- In-depth knowledge and hands-on experience with major cloud platforms such as Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform (GCP).
- Relevant cloud certifications (e.g., AWS Certified Solutions Architect, Azure Administrator Associate, Google Professional Cloud Architect) are highly desirable.
- Excellent presentation, facilitation, and communication skills, with the ability to explain complex technical concepts clearly and concisely.
- Proven ability to engage and motivate adult learners in a remote, virtual classroom setting.
- Experience in curriculum development and instructional design.
- Strong problem-solving and troubleshooting abilities.
- Proficiency in using virtual classroom platforms and e-learning tools.
- Ability to work independently and manage multiple training engagements simultaneously.
Senior Technical Trainer - Cloud Computing & Cybersecurity
Posted 19 days ago
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Job Description
Responsibilities:
- Develop, update, and deliver comprehensive training curricula on cloud platforms (e.g., AWS, Azure, GCP) and cybersecurity concepts (e.g., network security, threat detection, ethical hacking).
- Create engaging training materials, including presentations, labs, hands-on exercises, and assessments.
- Conduct virtual instructor-led training sessions, ensuring active participation and knowledge retention.
- Provide personalized coaching and mentorship to learners, addressing their specific learning needs.
- Evaluate learner progress and provide constructive feedback.
- Stay current with the latest trends, technologies, and certification requirements in cloud computing and cybersecurity.
- Collaborate with instructional designers and subject matter experts to enhance training content.
- Manage virtual classroom environments and ensure smooth technical delivery.
- Contribute to the continuous improvement of training methodologies and best practices.
- Foster a positive and supportive learning environment.
- Bachelor's degree in Computer Science, Information Technology, or a related field. Relevant Master's degree or advanced certifications are a strong plus.
- Minimum of 7 years of experience in the IT industry, with significant hands-on experience in both cloud computing and cybersecurity.
- Proven experience as a technical trainer, delivering effective instruction in a virtual environment.
- Relevant industry certifications such as AWS Certified Solutions Architect, Microsoft Certified: Azure Administrator Associate, CISSP, CompTIA Security+.
- Expertise in developing and delivering training on topics including cloud infrastructure, microservices, containerization, network security, penetration testing, and incident response.
- Excellent presentation, communication, and interpersonal skills.
- Ability to explain complex technical concepts in a clear and understandable manner.
- Proficiency in using virtual learning platforms and tools.
- Strong ability to work independently and manage time effectively in a remote setting.
- Demonstrated commitment to lifelong learning and professional development.
This remote role offers flexibility, with a primary focus on supporting trainees in areas such as Machakos, Machakos, KE , while being open to candidates worldwide.