20 Remote E Commerce Operations Manager jobs in whatjobs
Remote E-commerce Operations Manager
Posted 19 days ago
Job Viewed
Job Description
Our client is seeking a highly organized and results-driven Remote E-commerce Operations Manager to oversee and optimize our online sales channels. This is a fully remote position, offering the flexibility to work from any location. You will be responsible for managing all aspects of our e-commerce operations, including website management, order fulfillment, inventory control, customer service, and logistics. The ideal candidate will have a strong understanding of e-commerce platforms, digital marketing principles, and supply chain management. You will play a critical role in ensuring a seamless online shopping experience for our customers and driving sales growth. This role requires excellent analytical skills, a proactive approach to problem-solving, and the ability to manage a remote team and diverse operational functions effectively.
Responsibilities:
Responsibilities:
- Oversee daily e-commerce operations, ensuring smooth and efficient functioning of the online store.
- Manage website content, product listings, pricing, and promotions to maximize sales and customer engagement.
- Coordinate order fulfillment, ensuring accurate and timely processing and shipping of orders.
- Manage inventory levels across all sales channels, implementing strategies to minimize stockouts and overstock.
- Develop and implement customer service policies and procedures to ensure high levels of customer satisfaction.
- Monitor website performance, sales data, and key performance indicators (KPIs), providing regular reports and insights.
- Identify and implement strategies for optimizing the customer journey and conversion rates.
- Manage relationships with third-party logistics providers, payment gateways, and other e-commerce partners.
- Stay updated on e-commerce trends, technologies, and best practices.
- Collaborate with marketing teams to align e-commerce strategies with overall marketing campaigns.
- Troubleshoot and resolve any operational issues that arise, ensuring minimal disruption to business.
- Drive continuous improvement initiatives across all e-commerce operations.
- Bachelor's degree in Business Administration, Marketing, or a related field.
- Minimum of 6 years of experience in e-commerce operations management.
- Proven experience with major e-commerce platforms (e.g., Shopify, Magento, WooCommerce).
- Strong understanding of digital marketing, SEO, and SEM principles.
- Experience with inventory management and order fulfillment processes.
- Excellent analytical and problem-solving skills, with a data-driven approach.
- Proficiency in using e-commerce analytics tools (e.g., Google Analytics).
- Ability to manage multiple projects and priorities in a remote setting.
- Exceptional communication, leadership, and interpersonal skills.
- Experience managing third-party vendors and service providers.
- Customer-centric mindset with a passion for delivering exceptional online experiences.
This advertiser has chosen not to accept applicants from your region.
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Remote E-commerce Operations Manager
Posted 22 days ago
Job Viewed
Job Description
Our client, a fast-growing online retailer, is looking for a motivated and experienced Remote E-commerce Operations Manager to oversee and optimize their digital sales channels. This is a fully remote position, providing flexibility and the opportunity to drive e-commerce success from anywhere. You will be responsible for managing all aspects of the online store's operations, including inventory management, order fulfillment, customer service, and website maintenance. Your key duties will involve implementing efficient inventory tracking systems, coordinating with logistics partners to ensure timely delivery, and analyzing sales data to identify trends and opportunities for growth. You will also play a vital role in improving the customer experience by addressing inquiries, resolving issues, and ensuring a seamless online shopping journey. Developing and executing strategies to increase website traffic, conversion rates, and average order value will be central to your role. This position requires a strong understanding of e-commerce platforms, digital marketing principles, and supply chain management. Excellent organizational and project management skills are essential for managing multiple tasks and deadlines. You must be proficient in using e-commerce analytics tools and have a proven ability to make data-driven decisions. Strong communication and leadership skills are necessary for collaborating with internal teams and external vendors. A bachelor's degree in Business, Marketing, or a related field is preferred, along with demonstrable experience in e-commerce operations. This is an exciting opportunity for a results-oriented professional to take ownership of an e-commerce business and contribute significantly to its expansion in a remote capacity. Adaptability and a keen eye for detail are highly valued.
This advertiser has chosen not to accept applicants from your region.
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Remote E-commerce Operations Manager
Posted 22 days ago
Job Viewed
Job Description
Our client, a fast-growing online fashion retailer, is seeking a highly organized and strategic Remote E-commerce Operations Manager to oversee and optimize their online sales channels. This fully remote position requires a leader who can manage all aspects of the e-commerce business, from website management and inventory control to order fulfillment and customer service, all from a virtual setting. You will be responsible for driving online sales growth, enhancing the customer experience, and ensuring efficient operational workflows. The ideal candidate has a proven track record in e-commerce management, a strong understanding of digital marketing, and excellent analytical and problem-solving skills. While the role is remote, the focus will be on managing online sales and operations for customers and stakeholders in and around Mombasa, Mombasa, KE .
Responsibilities:
Qualifications:
This is a fully remote position. The successful candidate will lead the e-commerce strategy and operations remotely, with a strategic focus on the market and customer base in Mombasa, Mombasa, KE .
Responsibilities:
- Oversee the day-to-day operations of the e-commerce platform, including website updates, product listings, and merchandising.
- Manage inventory levels, monitor stock accuracy, and implement strategies to minimize stockouts and overstock.
- Coordinate with third-party logistics (3PL) providers and internal teams to ensure timely and accurate order fulfillment.
- Develop and implement strategies to improve website performance, conversion rates, and user experience.
- Analyze sales data, website traffic, and customer behavior to identify trends and opportunities for growth.
- Manage customer service operations, ensuring prompt and effective resolution of inquiries and issues.
- Develop and execute e-commerce marketing campaigns in collaboration with the marketing team.
- Monitor and manage online marketing channels, including SEO, SEM, social media, and email marketing.
- Ensure compliance with all relevant e-commerce regulations and data privacy laws.
- Manage relationships with e-commerce platform providers, payment gateways, and other third-party vendors.
- Develop and track key performance indicators (KPIs) for e-commerce operations and sales.
- Implement best practices for product photography, descriptions, and pricing strategies.
- Stay up-to-date with the latest e-commerce trends, technologies, and best practices.
- Train and manage remote customer service and operations support staff.
Qualifications:
- Bachelor's degree in Business Administration, Marketing, E-commerce, or a related field.
- Minimum of 5 years of experience in e-commerce operations and management, preferably in retail or fashion.
- Proven experience with e-commerce platforms (e.g., Shopify, Magento, WooCommerce).
- Strong understanding of digital marketing channels, SEO, SEM, and social media marketing.
- Excellent analytical and problem-solving skills with a data-driven approach.
- Proficiency in using e-commerce analytics tools (e.g., Google Analytics).
- Strong project management and organizational skills.
- Exceptional communication and interpersonal skills, with the ability to lead and motivate a remote team.
- Ability to work independently, manage multiple priorities, and meet deadlines in a remote environment.
- Experience with inventory management and order fulfillment processes.
- Knowledge of customer relationship management (CRM) systems.
- Understanding of the retail and e-commerce landscape relevant to Mombasa, Mombasa, KE is beneficial.
This is a fully remote position. The successful candidate will lead the e-commerce strategy and operations remotely, with a strategic focus on the market and customer base in Mombasa, Mombasa, KE .
This advertiser has chosen not to accept applicants from your region.
2
Remote E-commerce Operations Manager
Posted 22 days ago
Job Viewed
Job Description
Our client is seeking a highly motivated and experienced Remote E-commerce Operations Manager to join their dynamic team. This role is crucial for overseeing and optimizing all aspects of our client's online retail operations, ensuring a seamless customer experience from order placement to fulfillment. As a fully remote position, you will collaborate with cross-functional teams based across different time zones, leveraging digital communication tools to drive efficiency and innovation. Your primary responsibilities will include managing inventory levels across various platforms, developing and implementing strategies to reduce shipping times and costs, and analyzing sales data to identify trends and opportunities for growth. You will also be responsible for troubleshooting any operational issues that arise, ensuring prompt resolution and minimizing disruption to customers.
Responsibilities:
Qualifications:
Responsibilities:
- Develop and execute strategies for e-commerce operations, including inventory management, order fulfillment, and logistics.
- Monitor and analyze key performance indicators (KPIs) related to sales, conversion rates, customer satisfaction, and operational efficiency.
- Manage relationships with third-party logistics (3PL) providers, carriers, and other suppliers to ensure timely and cost-effective delivery of products.
- Implement and maintain best practices for warehouse management and inventory control to minimize stockouts and overstock situations.
- Collaborate with marketing and sales teams to support promotional campaigns and product launches.
- Identify and implement process improvements to enhance customer experience and operational effectiveness.
- Ensure compliance with all relevant regulations and company policies.
- Stay abreast of industry trends and emerging technologies in e-commerce operations.
- Manage and mentor a remote team, fostering a collaborative and high-performing work environment.
Qualifications:
- Bachelor's degree in Business Administration, Supply Chain Management, or a related field.
- Proven experience (5+ years) in e-commerce operations management, with a strong understanding of online retail best practices.
- Demonstrated success in managing inventory, fulfillment, and logistics operations.
- Excellent analytical and problem-solving skills, with the ability to interpret complex data and make data-driven decisions.
- Strong understanding of e-commerce platforms and related technologies.
- Excellent communication, interpersonal, and leadership skills, with the ability to manage a remote team effectively.
- Experience with project management methodologies is a plus.
- Proficiency in relevant software and tools for operations management.
- Ability to work independently and manage multiple priorities in a fast-paced, remote environment.
This advertiser has chosen not to accept applicants from your region.
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Remote E-commerce Operations Manager
Posted 22 days ago
Job Viewed
Job Description
Our client, a growing retail entity, is seeking a highly organized and results-driven E-commerce Operations Manager to lead their fully remote operations team. This position is critical for ensuring the smooth and efficient functioning of our client's online sales channels. You will oversee all aspects of e-commerce operations, including order fulfillment, inventory management, customer service, and website maintenance. The ideal candidate will possess a strong understanding of e-commerce platforms and a proven ability to optimize processes for maximum efficiency and customer satisfaction. This is a prime opportunity to shape and lead e-commerce efforts in a fully remote capacity.
Responsibilities:
Responsibilities:
- Oversee day-to-day e-commerce operations, ensuring a seamless customer experience from browsing to delivery.
- Manage online inventory levels, coordinating with suppliers and warehouses to prevent stockouts and overstock situations.
- Supervise the order fulfillment process, including picking, packing, and shipping, to ensure timely and accurate deliveries.
- Develop and implement strategies to improve website performance, user experience, and conversion rates.
- Manage customer service operations, ensuring prompt and effective resolution of inquiries and issues.
- Monitor website analytics and key performance indicators (KPIs), providing regular reports and insights.
- Collaborate with marketing teams to align operational capabilities with promotional activities and campaigns.
- Identify and implement process improvements to enhance operational efficiency and reduce costs.
- Manage relationships with third-party logistics (3PL) providers and other e-commerce partners.
- Stay up-to-date with e-commerce trends, technologies, and best practices.
- Ensure compliance with relevant regulations and company policies.
- Bachelor's degree in Business Administration, Operations Management, Marketing, or a related field.
- Minimum of 5 years of experience in e-commerce operations or a related field, with at least 2 years in a management or supervisory role.
- Proven experience with e-commerce platforms (e.g., Shopify, Magento, WooCommerce) and related tools.
- Strong understanding of inventory management, order fulfillment, and logistics.
- Excellent analytical and problem-solving skills, with a data-driven approach to decision-making.
- Proficiency in website analytics tools (e.g., Google Analytics).
- Strong leadership and team management skills, with the ability to motivate a remote team.
- Exceptional communication and interpersonal skills.
- Detail-oriented with a strong focus on process improvement.
- Ability to manage multiple priorities and thrive in a fast-paced, remote environment.
This advertiser has chosen not to accept applicants from your region.
4
Remote E-commerce Operations Manager
Posted 7 days ago
Job Viewed
Job Description
Our client, a rapidly expanding online retail business specializing in artisan crafts and sustainable goods, is seeking a highly organized and results-oriented Remote E-commerce Operations Manager. This position is fully remote, enabling you to oversee and optimize all facets of the online store's operations from your home office. You will be instrumental in ensuring a seamless customer experience, from website management and order fulfillment to inventory control and customer service. Your expertise in e-commerce platforms, logistics, and digital marketing analytics will be vital.
Responsibilities:
This role is based remotely, supporting projects that may ultimately be located in or around Mombasa, Mombasa, KE , though your primary work location is your home office.
Responsibilities:
- Oversee the day-to-day operations of the e-commerce platform, ensuring website functionality and optimal user experience.
- Manage product listings, descriptions, pricing, and inventory levels across the online store.
- Develop and implement efficient order fulfillment processes, including coordinating with third-party logistics (3PL) providers or internal warehousing teams.
- Monitor and analyze key e-commerce metrics (e.g., conversion rates, average order value, customer lifetime value, cart abandonment rates) to identify areas for improvement.
- Develop and execute strategies to reduce operational costs and improve efficiency.
- Manage customer service inquiries and escalations, ensuring timely and satisfactory resolutions.
- Collaborate with marketing teams to support promotional campaigns and ensure accurate product representation.
- Stay abreast of e-commerce trends, technologies, and best practices to recommend and implement innovative solutions.
- Develop and manage relationships with suppliers, shipping carriers, and other operational partners.
- Ensure compliance with all relevant regulations and policies, including data privacy and consumer protection.
- Create operational reports and present findings and recommendations to senior management.
- Manage website content updates, including product photography, descriptions, and promotional banners.
- Bachelor's degree in Business Administration, Marketing, Supply Chain Management, or a related field.
- Minimum of 5 years of experience in e-commerce operations, online retail management, or a related field.
- Proven experience with e-commerce platforms (e.g., Shopify, WooCommerce, Magento).
- Strong understanding of order fulfillment, inventory management, and supply chain logistics.
- Proficiency in using e-commerce analytics tools (e.g., Google Analytics) and reporting.
- Experience managing customer service operations.
- Excellent organizational, problem-solving, and analytical skills.
- Strong communication and interpersonal skills, with the ability to collaborate effectively in a remote team environment.
- Ability to manage multiple projects simultaneously and work independently with minimal supervision.
- Knowledge of digital marketing principles is a plus.
- Must have a reliable high-speed internet connection and a professional home office setup.
This role is based remotely, supporting projects that may ultimately be located in or around Mombasa, Mombasa, KE , though your primary work location is your home office.
This advertiser has chosen not to accept applicants from your region.
5
Remote E-commerce Operations Manager
Posted 4 days ago
Job Viewed
Job Description
Our client, a fast-growing online retail business, is seeking an experienced and proactive Remote E-commerce Operations Manager to oversee all aspects of their online sales operations. This fully remote position allows you to drive efficiency and growth in the e-commerce space from anywhere. You will be responsible for managing order fulfillment, inventory management, logistics, customer service coordination, and optimizing the overall online customer experience. The ideal candidate has a strong understanding of e-commerce platforms, supply chain management, and possesses excellent analytical and problem-solving skills.
Responsibilities:
Responsibilities:
- Oversee the day-to-day operations of the e-commerce platform, ensuring smooth order processing and fulfillment.
- Manage inventory levels across all sales channels, implementing strategies to prevent stockouts and minimize overstock.
- Coordinate with third-party logistics (3PL) providers and shipping carriers to ensure timely and cost-effective delivery of orders.
- Develop and implement strategies to improve the online customer experience, including website usability, checkout process, and post-purchase support.
- Monitor key e-commerce metrics (e.g., conversion rates, average order value, customer lifetime value) and provide regular performance reports.
- Identify and implement process improvements to enhance operational efficiency and reduce costs.
- Manage customer service operations, ensuring prompt and satisfactory resolution of customer inquiries and issues.
- Collaborate with marketing and sales teams to align operational capabilities with promotional activities and sales targets.
- Ensure compliance with relevant e-commerce regulations and data privacy laws.
- Stay informed about industry trends and best practices in e-commerce operations and logistics.
- Bachelor's degree in Business Administration, Supply Chain Management, Marketing, or a related field.
- Minimum of 6 years of experience in e-commerce operations, retail management, or logistics.
- Proven experience with major e-commerce platforms (e.g., Shopify, WooCommerce, Magento) and marketplace integrations.
- Strong understanding of inventory management, order fulfillment, and supply chain logistics.
- Excellent analytical and problem-solving skills, with the ability to interpret data and make informed decisions.
- Proficiency in e-commerce analytics tools and reporting.
- Exceptional organizational and project management skills.
- Strong communication and interpersonal skills, effective in leading remote teams.
- Experience in the retail sector, understanding dynamics relevant to areas like Malindi, Kilifi, KE , is a plus.
This advertiser has chosen not to accept applicants from your region.
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Remote E-commerce Operations Manager
Posted 13 days ago
Job Viewed
Job Description
Our client, a rapidly expanding online retailer, is seeking an experienced and strategic Remote E-commerce Operations Manager to drive efficiency and growth across its digital sales channels. This is a fully remote position, ideal for a detail-oriented and results-driven professional who excels in managing complex online operations. You will be responsible for optimizing all aspects of the e-commerce process, from inventory management and order fulfillment to customer experience and platform performance. Your expertise will be crucial in ensuring a seamless and exceptional shopping journey for our clients' customers, directly impacting revenue and brand reputation.
Key Responsibilities:
Qualifications:
This is a pivotal remote role for an ambitious operations leader looking to make a significant impact on a growing e-commerce business. If you are passionate about online retail and possess the skills to optimize digital operations, we encourage you to apply.
Key Responsibilities:
- Oversee daily e-commerce operations, including website management, product listings, and promotional activities.
- Manage inventory levels, forecasting, and procurement processes to ensure product availability and minimize stockouts.
- Coordinate with third-party logistics (3PL) providers for efficient order fulfillment, shipping, and returns.
- Monitor website performance, identify areas for improvement, and implement strategies to enhance user experience and conversion rates.
- Develop and execute e-commerce marketing strategies, including SEO, SEM, email marketing, and social media advertising.
- Analyze sales data, customer behavior, and market trends to identify new opportunities and inform strategic decisions.
- Manage customer service inquiries and issues related to online orders, ensuring timely and satisfactory resolutions.
- Ensure compliance with all relevant e-commerce regulations and data privacy policies.
- Collaborate with cross-functional teams, including marketing, IT, and customer service, to achieve business objectives.
- Stay abreast of emerging e-commerce technologies and best practices to maintain a competitive edge.
Qualifications:
- Bachelor's degree in Business Administration, Marketing, E-commerce, or a related field.
- Minimum of 5 years of experience in e-commerce operations management, with a proven track record of success.
- In-depth knowledge of e-commerce platforms (e.g., Shopify, Magento, WooCommerce), analytics tools (e.g., Google Analytics), and digital marketing channels.
- Strong understanding of inventory management, supply chain, and logistics.
- Excellent analytical, problem-solving, and decision-making skills.
- Exceptional communication and leadership abilities, with experience managing remote teams.
- Proficiency in using e-commerce management software and CRM systems.
- Ability to adapt quickly to changing market dynamics and technologies.
- Demonstrated ability to drive growth and profitability in an online retail environment.
This is a pivotal remote role for an ambitious operations leader looking to make a significant impact on a growing e-commerce business. If you are passionate about online retail and possess the skills to optimize digital operations, we encourage you to apply.
This advertiser has chosen not to accept applicants from your region.
7
Remote E-commerce Operations Manager
Posted 22 days ago
Job Viewed
Job Description
Our client is searching for an experienced and results-oriented Remote E-commerce Operations Manager to oversee and optimize all aspects of their online sales channels. This is a fully remote position, requiring a strategic mindset and a deep understanding of e-commerce platforms and best practices. You will be responsible for managing the entire online customer journey, from website performance and product listings to order fulfillment and customer service. Developing and implementing strategies to increase conversion rates, average order value, and customer retention will be a primary focus. You will oversee inventory management, ensuring adequate stock levels and minimizing stockouts. Collaborating with marketing teams to align promotional activities with operational capabilities and drive sales will be essential. Analyzing e-commerce data, identifying trends, and generating reports to inform business decisions are key responsibilities. You will also manage relationships with third-party logistics providers and payment gateways, ensuring seamless operations. Identifying opportunities for process improvement and implementing solutions to enhance efficiency and customer satisfaction is highly valued. This role demands a strong understanding of SEO, SEM, and various e-commerce analytics tools. The ability to lead and motivate a remote team, foster a culture of continuous improvement, and drive business growth in a competitive online landscape is crucial.Qualifications:
- Proven experience as an E-commerce Manager or in a similar online retail operations role.
- Strong understanding of e-commerce platforms, digital marketing, and online sales strategies.
- Demonstrable experience in optimizing website performance, conversion rates, and customer experience.
- Excellent analytical and problem-solving skills, with proficiency in e-commerce analytics tools.
- Strong leadership and team management abilities, particularly in a remote setting.
- Excellent communication and interpersonal skills.
- Bachelor's degree in Business, Marketing, or a related field is preferred.
This advertiser has chosen not to accept applicants from your region.
8
Remote E-commerce Operations Manager
Posted 22 days ago
Job Viewed
Job Description
Our client is seeking an experienced and results-oriented Remote E-commerce Operations Manager to lead their online retail operations. This is a fully remote position, requiring a highly organized and strategic individual capable of managing complex online sales channels. You will be responsible for overseeing all aspects of the e-commerce value chain, including website management, order fulfillment, inventory management, customer service, and payment processing. Key duties involve optimizing the online customer journey, ensuring smooth and efficient order processing, managing third-party logistics providers, analyzing sales data to identify growth opportunities, and implementing strategies to improve conversion rates and customer satisfaction. The ideal candidate will have a strong background in e-commerce management, with demonstrated success in driving online sales and operational efficiency. Proficiency in e-commerce platforms, CRM systems, and analytics tools is essential. You should possess excellent problem-solving skills, a data-driven approach to decision-making, and the ability to manage multiple projects simultaneously in a remote setting. Strong leadership and communication skills are necessary to coordinate with various internal teams and external partners. This role demands a keen understanding of online retail trends, marketing strategies, and customer behavior. You will be tasked with ensuring a seamless and positive shopping experience for customers, from browsing to post-purchase support. Proactive identification of operational bottlenecks and the implementation of scalable solutions will be critical. Strategic planning for peak seasons and the continuous improvement of operational processes are key components of this role. This is a significant opportunity to contribute to the growth and success of an expanding online retail business from a remote location.
This advertiser has chosen not to accept applicants from your region.
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