3 E Commerce Operations Manager Remote jobs in whatjobs
E-commerce Operations Manager - Remote
Posted 22 days ago
Job Viewed
Job Description
Our client is seeking an experienced and results-driven E-commerce Operations Manager to lead their online retail operations in a fully remote capacity. This pivotal role involves overseeing all aspects of the e-commerce supply chain, order fulfillment, customer service, and website performance to ensure a seamless customer experience.
Responsibilities:
Qualifications:
Responsibilities:
- Manage day-to-day e-commerce operations, including order processing, inventory management, and shipping logistics.
- Develop and implement strategies to optimize the online customer journey and increase conversion rates.
- Oversee third-party logistics (3PL) partners to ensure efficient and timely delivery of orders.
- Monitor website performance, troubleshoot issues, and collaborate with technical teams for resolutions.
- Analyze sales data, website traffic, and customer behavior to identify trends and areas for improvement.
- Develop and manage the e-commerce budget, ensuring profitability and cost-effectiveness.
- Implement and refine customer service protocols to enhance customer satisfaction and retention.
- Stay updated on e-commerce best practices, industry trends, and emerging technologies.
- Collaborate with marketing teams to align operational efforts with promotional campaigns.
- Ensure compliance with all relevant e-commerce regulations and policies.
- Manage online product catalog, including content accuracy and merchandising.
Qualifications:
- Bachelor's degree in Business Administration, Marketing, Supply Chain Management, or a related field.
- Minimum of 4 years of experience in e-commerce operations management or a similar role.
- Proven experience with e-commerce platforms (e.g., Shopify, Magento) and order management systems (OMS).
- Strong understanding of online marketing, SEO, and conversion rate optimization (CRO).
- Excellent analytical skills with the ability to interpret complex data and derive actionable insights.
- Proficiency in inventory management and supply chain logistics.
- Exceptional organizational and problem-solving skills.
- Strong communication and interpersonal skills, with experience managing remote teams and external vendors.
- Ability to work independently and manage multiple priorities in a fast-paced, remote environment.
- Detail-oriented with a commitment to operational excellence.
This advertiser has chosen not to accept applicants from your region.
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E-commerce Operations Manager (Remote)
Posted 20 days ago
Job Viewed
Job Description
Our client is seeking a highly organized and experienced E-commerce Operations Manager to lead their fully remote online retail operations. This critical role will oversee all aspects of the e-commerce business, from website management and order fulfillment to customer service and inventory control, ensuring a seamless and efficient online shopping experience. You will be responsible for optimizing the e-commerce platform, driving sales, and managing operational efficiency. Key responsibilities include managing online product listings, coordinating with suppliers and logistics partners for timely order fulfillment, monitoring website performance and user experience, analyzing sales data to identify trends and opportunities, and managing customer service inquiries and resolutions. The ideal candidate will possess a strong understanding of e-commerce platforms, online merchandising, and digital marketing principles. Excellent analytical, problem-solving, and project management skills are essential. You must be adept at managing cross-functional teams and stakeholders in a remote environment, ensuring clear communication and collaboration. Proficiency in e-commerce software, CRM systems, and analytics tools is required. A Bachelor's degree in Business Administration, Marketing, Information Technology, or a related field is required, along with a minimum of 5 years of experience in e-commerce operations, with at least 3 years in a management or leadership role. This is an exceptional opportunity to drive the success of our e-commerce business and shape its growth from **Mombasa, Mombasa, KE**, all within a flexible and dynamic remote work setting.
This advertiser has chosen not to accept applicants from your region.
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E-commerce Operations Manager - Remote
Posted 5 days ago
Job Viewed
Job Description
Our client is seeking a visionary and results-driven E-commerce Operations Manager to lead their online retail operations from a remote capacity. This role is critical in ensuring the seamless execution of all e-commerce activities, from website management and order fulfillment to customer service and inventory control. You will be instrumental in optimizing the online customer journey, driving sales growth, and maintaining operational efficiency across all digital channels. The ideal candidate will have a comprehensive understanding of e-commerce platforms, digital marketing strategies, and supply chain logistics. You will manage a cross-functional team, fostering a collaborative and high-performance culture. Key responsibilities include overseeing website functionality, ensuring a user-friendly experience, managing product listings and content, and implementing strategies to increase conversion rates. You will also be responsible for coordinating with warehousing and shipping partners to guarantee timely and accurate order fulfillment. Proactive problem-solving and the ability to adapt to the fast-paced e-commerce landscape are essential. This fully remote position offers the flexibility to work from anywhere, making it an ideal opportunity for a seasoned e-commerce professional looking to make a significant impact. You will be expected to analyze performance metrics, identify trends, and develop actionable insights to drive continuous improvement and achieve business objectives.
Key Responsibilities:
Key Responsibilities:
- Oversee day-to-day operations of the e-commerce platform, ensuring a flawless customer experience.
- Manage product catalog, including adding new items, updating descriptions, pricing, and imagery.
- Optimize website performance for speed, usability, and conversion rates.
- Develop and implement strategies for customer acquisition and retention through digital channels.
- Coordinate with marketing teams to align promotional campaigns with operational capabilities.
- Manage order processing, fulfillment, and shipping logistics, working closely with third-party providers.
- Monitor inventory levels and collaborate with supply chain partners to ensure stock availability.
- Develop and implement customer service policies and procedures to enhance customer satisfaction.
- Analyze website traffic, sales data, and customer behavior using analytics tools to identify areas for improvement.
- Manage and mentor the remote e-commerce team, fostering a culture of accountability and continuous learning.
- Ensure compliance with all relevant e-commerce regulations and data privacy laws.
- Bachelor's degree in Business, Marketing, Information Technology, or a related field.
- 5+ years of experience in e-commerce operations management, with a strong understanding of online retail dynamics.
- Proven experience with major e-commerce platforms (e.g., Shopify, Magento, WooCommerce).
- Demonstrated success in driving online sales growth and improving conversion rates.
- Excellent understanding of digital marketing principles, SEO, SEM, and social media marketing.
- Strong analytical skills with the ability to interpret complex data and translate it into actionable strategies.
- Experience managing remote teams and fostering effective communication.
- Exceptional problem-solving and decision-making abilities.
- Proficiency in web analytics tools (e.g., Google Analytics).
- Excellent project management and organizational skills.
This advertiser has chosen not to accept applicants from your region.
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