2 Systems Support Analyst jobs in Britam
Job Description
Job Purpose
To identify business requirements and develop solutions (database design, workflows, user/data interfaces, integrations) and design, development, and 2nd line support of business Applications, ranging from user analysis, design, and development to implementation and maintenance.
Key Responsibilities
- Configure and/or customize business applications to meet business requirements using various database and software tools.
- Assist in presentations of system functionality to new users and departments. Drives systems adoption by business users.
- Enhance and create user and system documentation as needed.
- Work directly with the IT support personnel and teams to resolve issues identified and escalated during daily operations.
- Perform the necessary technical design and development functionality to ensure that business application systems can be effectively developed and implemented.
- Design and development of front-end tier(s), middle tier(s), and /or back-end database tier(s) for business applications.
- Capturing of business applications information needs and mapping of the same to the software and /or database components.
- Perform data modelling to analyze and specify data structures within an application system.
- Developing database objects and structures for data storage, retrieval and reporting according to specifications.
- Implementing and testing database design and functionality and tuning for performance.
- Research and provide input on design approach, performance and base functionality improvements for various procedures and applications.
- Generation of ideas to improve efficiency in software and application services offered to the business, and/or generate revenue for business.
- Delegated Authority: As per the approved Delegated Authority Matrix.
Key Performance Measures
As described in your Personal Scorecard.
- Degree in Computer Science or a technical-related field.
- 4 – 6 years experience in applications development, which includes system customization, support and report designs.
- 2 years' experience with RDMS preferably MS SQL Server, Oracle and MySQL.
- Certified in IT.
- Know data analysis and analytics, Mobile infrastructure, Internet technologies, e-commerce and e-payment technologies.
- Experience in process automation using robotics.
- Previous experience in a financial/insurance institution will be an added advantage.
- Membership to relevant IT bodies.
Primary Location
Kenya-Nairobi-Nairobi
Organization
Britam
Job Type
Contractual
Shift
Day Job
Contract Type
Full-time
Job Posting
Unposting Date
Number of Openings
1
Job Description
Job Purpose
To identify business requirements and develop solutions (database design, workflows, user/data
interfaces, integrations) and design, development, and 2nd line support of business Applications, ranging from user analysis, design, and development to implementation and maintenance.
Key Responsibilities
- Configure and/or customize business applications to meet business requirements using various database and software tools.
- Assist in presentations of system functionality to new users and departments. Drives systems adoption by business users.
- Enhance and create user and system documentation as needed.
- Work directly with the IT support personnel and teams to resolve issues identified and escalated during daily operations.
- Perform the necessary technical design and development functionality to ensure that business application systems can be effectively developed and implemented.
- Design and development of front-end tier(s), middle tier(s), and /or back-end database tier(s) for business applications.
- Capturing of business applications information needs and mapping of the same to the software and /or database components.
- Perform data modelling to analyze and specify data structures within an application system.
- Developing database objects and structures for data storage, retrieval and reporting according to specifications.
- Implementing and testing database design and functionality and tuning for performance.
- Research and provide input on design approach, performance and base functionality improvements for various procedures and applications.
- Generation of ideas to improve efficiency in software and application services offered to the business, and/or generate revenue for business.
- Delegated Authority: As per the approved Delegated Authority Matrix.
Qualifications & Experience
- Degree in Computer Science or a technical-related field.
- 4 – 6 years experience in applications development, which includes system customization, support and report designs.
- 2 years' experience with RDMS preferably MS SQL Server, Oracle and MySQL.
- Certified in IT.
- Know data analysis and analytics, Mobile infrastructure, Internet technologies, e-commerce and e-payment technologies.
- Experience in process automation using robotics.
- Previous experience in a financial/insurance institution will be an added advantage.
- Membership to relevant IT bodies.
Primary Location
Kenya-Nairobi-Nairobi
Organization
Britam
Job Type
Permanent
Shift
Day Job
Contract Type
Full-time
Job Posting
Unposting Date
Number of Openings
1
Be The First To Know
About the latest Systems support analyst Jobs in Nairobi !