912 Transport Businesses jobs in Kenya

Supply Chain Optimization Manager - E-commerce Logistics

20100 Mwembe KES4200000 Annually WhatJobs

Posted 12 days ago

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Job Description

full-time
Our client, a leading player in the e-commerce and logistics sector, is seeking a dynamic and analytical Supply Chain Optimization Manager to enhance their operational efficiency and customer satisfaction. This is a fully remote position, empowering you to manage and strategize supply chain operations from your ideal workspace, with a significant operational footprint and strategic interest in the logistics hubs around **Nakuru, Nakuru, KE**. You will be responsible for analyzing and optimizing all facets of the supply chain, including inventory management, warehousing, transportation, and last-mile delivery. The ideal candidate will possess extensive experience in supply chain management, with a proven ability to implement data-driven solutions and leverage technology to streamline processes. You will identify bottlenecks, forecast demand, manage vendor relationships, and develop strategies to reduce costs while improving delivery times and service levels. This role requires strong analytical, problem-solving, and project management skills, as well as excellent leadership and communication capabilities. You will work cross-functionally with operations, IT, and customer service teams to ensure seamless integration and continuous improvement across the supply chain network. A deep understanding of logistics software, WMS, TMS, and ERP systems is essential. This remote role demands exceptional self-discipline and the ability to foster collaboration and drive initiatives within a geographically dispersed team. You will be instrumental in shaping efficient, scalable, and cost-effective logistics solutions that support our client's growth and meet evolving customer expectations. Your expertise in strategic supply chain planning and execution from a remote vantage point will be crucial.

Responsibilities:
  • Analyze and optimize end-to-end supply chain processes, including procurement, inventory, warehousing, and transportation.
  • Develop and implement strategies to improve operational efficiency and reduce costs.
  • Manage relationships with logistics providers, ensuring service level agreements (SLAs) are met.
  • Utilize data analytics and WMS/TMS software to forecast demand and manage inventory levels.
  • Identify and implement process improvements to enhance delivery speed and reliability.
  • Lead cross-functional teams to resolve supply chain challenges and implement solutions.
  • Develop and monitor key performance indicators (KPIs) to track supply chain performance.
  • Stay abreast of industry trends and best practices in logistics and supply chain management.
  • Ensure compliance with relevant regulations and safety standards.
  • Contribute to the development and implementation of new logistics technologies.
  • Effectively manage and motivate a remote supply chain team.
Qualifications:
  • Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or a related field. Master's degree preferred.
  • Minimum of 7 years of experience in supply chain management and logistics, with a focus on e-commerce or retail operations.
  • Proven experience in optimizing warehouse operations, transportation networks, and inventory management.
  • Proficiency in WMS, TMS, ERP systems, and data analysis tools (e.g., SQL, Excel, Power BI).
  • Strong analytical, problem-solving, and decision-making skills.
  • Excellent leadership, project management, and communication skills.
  • Demonstrated ability to manage complex projects and drive change in a fast-paced environment.
  • Experience working effectively and managing teams remotely.
  • Knowledge of Kenyan logistics and regulatory landscape is an asset.
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Lead Supply Chain Analyst - Global E-commerce Logistics

00900 Ngong KES180000 Annually WhatJobs

Posted 19 days ago

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Job Description

full-time
Our client is seeking a highly analytical and strategic Lead Supply Chain Analyst to spearhead their remote logistics and warehousing operations. This role is crucial for optimizing the flow of goods, ensuring efficiency, and driving cost savings across their extensive e-commerce network. The ideal candidate will be a data-driven professional with a deep understanding of modern supply chain management principles, advanced analytical tools, and the ability to manage complex global logistics from a remote setting.

Responsibilities:
  • Develop and implement sophisticated supply chain strategies to enhance efficiency, reduce costs, and improve delivery times for e-commerce operations.
  • Analyze large datasets related to inventory, transportation, warehousing, and demand forecasting to identify trends, inefficiencies, and opportunities for improvement.
  • Design and manage key performance indicators (KPIs) to monitor supply chain performance, providing actionable insights and regular reports to senior management.
  • Collaborate with remote cross-functional teams, including procurement, sales, and customer service, to ensure seamless coordination of logistics activities.
  • Evaluate and recommend optimal warehousing solutions and network designs, considering factors such as proximity to customers, cost-effectiveness, and capacity requirements, with a focus on optimizing for regions including Ruiru, Kiambu, KE .
  • Utilize advanced analytics and modeling tools (e.g., SQL, Python, R, Power BI, Tableau) to forecast demand, optimize inventory levels, and manage transportation routes.
  • Identify and mitigate potential risks and disruptions within the supply chain.
  • Stay current with industry best practices, emerging technologies, and regulatory changes affecting global logistics.
  • Lead and mentor a team of supply chain analysts, fostering a culture of continuous improvement and data-driven decision-making in a remote environment.
  • Develop and maintain strong relationships with third-party logistics providers (3PLs) and other supply chain partners.
Qualifications:
  • Master's degree in Supply Chain Management, Logistics, Operations Research, Business Analytics, or a related field.
  • Minimum of 8 years of progressive experience in supply chain analysis and management, preferably within e-commerce or high-volume retail.
  • Proven expertise in data analysis, statistical modeling, and optimization techniques.
  • Proficiency in supply chain management software (e.g., SAP APO, Oracle SCM Cloud) and advanced data visualization tools (e.g., Tableau, Power BI).
  • Strong understanding of global logistics, warehousing operations, inventory management, and transportation modes.
  • Excellent problem-solving and strategic thinking abilities.
  • Exceptional communication, collaboration, and leadership skills, particularly in a remote setting.
  • Experience with Python or R for data analysis and modeling is highly desirable.
  • Demonstrated ability to manage complex projects and drive significant cost savings.
This is a remote-first position, providing the flexibility to work from any location. Our client is dedicated to building a high-performing remote team.
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Senior Supply Chain Analyst - E-commerce Logistics

00200 Mlolongo, Eastern KES160000 Annually WhatJobs

Posted today

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Job Description

full-time
Our client, a rapidly expanding e-commerce fulfillment provider, is seeking an experienced Senior Supply Chain Analyst to optimize their logistics and warehousing operations. This is a fully remote position, empowering you to leverage your expertise from anywhere. You will play a crucial role in enhancing efficiency, reducing costs, and improving the overall performance of our supply chain network. This role requires a blend of analytical prowess, strategic thinking, and a deep understanding of warehousing and logistics best practices, particularly within the context of fast-paced e-commerce demands.

Key Responsibilities:
  • Analyze complex supply chain data to identify inefficiencies, bottlenecks, and areas for improvement in warehousing and distribution processes.
  • Develop and implement data-driven strategies to optimize inventory management, order fulfillment, and transportation logistics.
  • Design, build, and maintain advanced reports and dashboards to track key performance indicators (KPIs) and provide actionable insights to management.
  • Collaborate with operations teams to implement process improvements and ensure adherence to best practices in warehouse management.
  • Conduct cost-benefit analyses for proposed supply chain initiatives and recommend cost-saving measures.
  • Model and forecast future demand to ensure adequate resource allocation and inventory levels.
  • Evaluate and recommend new technologies or tools to enhance supply chain visibility and efficiency.
  • Develop and maintain strong relationships with internal stakeholders across operations, procurement, and IT.
  • Stay current with industry trends, best practices, and emerging technologies in logistics and supply chain management.
  • Contribute to strategic planning and long-term supply chain development initiatives.
Qualifications:
  • Bachelor's degree in Supply Chain Management, Logistics, Industrial Engineering, Business Analytics, or a related field.
  • Minimum of 5 years of experience in supply chain analysis, logistics, or operations, preferably within an e-commerce or high-volume distribution environment.
  • Proficiency in data analysis tools and techniques (e.g., Excel, SQL, Python, R) and experience with BI platforms (e.g., Tableau, Power BI).
  • Strong understanding of warehouse management systems (WMS) and transportation management systems (TMS).
  • Excellent analytical, problem-solving, and critical thinking skills.
  • Proven ability to translate data into actionable insights and recommendations.
  • Strong project management and organizational skills.
  • Excellent communication and interpersonal skills, with the ability to collaborate effectively with diverse teams remotely.
  • Experience in forecasting, inventory planning, and network optimization.
  • Proactive and results-oriented mindset with a commitment to continuous improvement.
This is a unique opportunity to make a significant impact on a growing company from a remote setting. While the role is remote, understanding the logistics landscape around Mlolongo, Machakos, KE will provide valuable context for strategic planning.
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Senior E-commerce Logistics & Supply Chain Manager

50100 Kakamega, Western KES260000 Annually WhatJobs

Posted 5 days ago

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Job Description

full-time
Our client, a fast-growing international e-commerce enterprise, is seeking a strategic and experienced Senior E-commerce Logistics & Supply Chain Manager to lead their fully remote supply chain operations. This pivotal role will be responsible for optimizing the end-to-end logistics network, ensuring efficient inventory management, timely deliveries, and cost-effective operations. The ideal candidate will possess deep expertise in e-commerce logistics, warehouse management, transportation, and supply chain analytics, coupled with strong leadership and problem-solving abilities. You will work with a global, distributed team to enhance customer satisfaction through seamless order fulfillment. This is a remote-first position, offering significant autonomy and the chance to shape the future of online retail logistics. The designated office location is **Kakamega, Kakamega, KE**, but this role is entirely remote.

Key Responsibilities:
  • Oversee and optimize all aspects of the e-commerce supply chain, including warehousing, inventory management, order fulfillment, and last-mile delivery.
  • Develop and implement strategies to improve logistics efficiency, reduce costs, and enhance delivery speed.
  • Manage relationships with third-party logistics (3PL) providers, carriers, and suppliers.
  • Implement and manage inventory control systems to ensure optimal stock levels and minimize stockouts or overstock.
  • Analyze supply chain data to identify trends, risks, and opportunities for improvement.
  • Develop and manage budgets for logistics and supply chain operations.
  • Ensure compliance with all relevant regulations and safety standards.
  • Lead and mentor a remote team of logistics and supply chain professionals.
  • Implement best practices in warehouse operations and supply chain management.
  • Utilize technology and software solutions to enhance supply chain visibility and efficiency.
Qualifications:
  • Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or a related field; Master's degree is a plus.
  • 7+ years of progressive experience in e-commerce logistics and supply chain management.
  • Proven track record of optimizing supply chain operations for online retail businesses.
  • In-depth knowledge of warehouse management systems (WMS), transportation management systems (TMS), and ERP systems.
  • Strong understanding of inventory planning, demand forecasting, and network optimization.
  • Excellent analytical, problem-solving, and decision-making skills.
  • Demonstrated leadership experience, with the ability to manage and motivate remote teams.
  • Strong negotiation and vendor management skills.
  • Proficiency in data analysis and reporting tools.
  • Ability to adapt to a dynamic and fast-paced e-commerce environment.
This is an exceptional opportunity for a seasoned supply chain professional to drive operational excellence and innovation in e-commerce logistics from a fully remote position. If you are passionate about streamlining operations and delivering exceptional customer experiences, we encourage you to apply.
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Supply Chain Operations Manager - E-commerce Logistics

60100 Embu, Eastern KES120000 Annually WhatJobs

Posted 16 days ago

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Job Description

full-time
Our client is seeking an experienced and dynamic Supply Chain Operations Manager to lead and optimize their e-commerce logistics operations. This is a fully remote position, requiring exceptional organizational and leadership skills to manage a complex network of suppliers, warehouses, and distribution channels. The ideal candidate will have a proven track record in streamlining supply chain processes, reducing costs, and enhancing delivery efficiency within the online retail sector. You will be responsible for developing and implementing strategic initiatives to improve inventory management, transportation logistics, and last-mile delivery. This role demands strong analytical abilities to monitor key performance indicators (KPIs), identify bottlenecks, and implement data-driven solutions. You will work closely with cross-functional teams, including procurement, sales, and customer service, to ensure seamless end-to-end supply chain operations. The ability to foster strong relationships with third-party logistics (3PL) providers and negotiate favorable terms will be crucial. This is a demanding but rewarding role for a proactive individual who thrives in a fast-paced, remote environment. The focus will be on driving continuous improvement and ensuring customer satisfaction through efficient and reliable logistics. You will play a pivotal role in shaping the future of our client's supply chain strategy.

Responsibilities:
  • Oversee all aspects of the e-commerce supply chain, including procurement, inventory management, warehousing, and transportation.
  • Develop and implement strategies to optimize logistics operations, reduce costs, and improve delivery times.
  • Manage relationships with 3PL providers, carriers, and other supply chain partners.
  • Monitor and analyze key performance indicators (KPIs) to identify areas for improvement.
  • Implement inventory control procedures to minimize stockouts and overstocking.
  • Ensure compliance with all relevant regulations and safety standards.
  • Lead and mentor a remote team of supply chain professionals.
  • Collaborate with sales and marketing teams to forecast demand and plan inventory accordingly.
  • Identify and implement technological solutions to enhance supply chain visibility and efficiency.
  • Develop contingency plans to address potential disruptions in the supply chain.
Qualifications:
  • Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or a related field. Master's degree preferred.
  • Minimum of 7 years of experience in supply chain management, with a significant focus on e-commerce logistics.
  • Proven experience in optimizing warehouse operations, transportation, and inventory management.
  • Strong understanding of supply chain software and technologies (e.g., WMS, TMS, ERP).
  • Excellent analytical, problem-solving, and decision-making skills.
  • Demonstrated leadership and team management experience, preferably in a remote setting.
  • Strong negotiation and vendor management skills.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and manage multiple priorities in a fast-paced environment.
This crucial role, based out of **Embu, Embu, KE**, is entirely remote, allowing you to lead operations from any location.
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Senior Supply Chain Operations Manager - E-commerce Logistics

20100 Mwembe KES200000 Annually WhatJobs

Posted 23 days ago

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Job Description

full-time
Our client, a rapidly growing e-commerce enterprise, is seeking an experienced Senior Supply Chain Operations Manager to lead and optimize their logistics network. This is a fully remote position, offering the opportunity to design and manage complex supply chain operations from anywhere. The ideal candidate possesses a strategic mindset, extensive experience in e-commerce logistics, warehousing, transportation, and inventory management. You will be responsible for developing efficient processes, implementing technology solutions, and driving continuous improvement initiatives to ensure timely and cost-effective delivery of goods to customers. This role requires strong analytical skills, leadership capabilities, and the ability to manage cross-functional teams in a virtual environment.

Key Responsibilities:
  • Oversee and optimize all aspects of the e-commerce supply chain, including warehousing, inventory management, order fulfillment, and last-mile delivery.
  • Develop and implement supply chain strategies to enhance efficiency, reduce costs, and improve delivery performance.
  • Manage relationships with third-party logistics (3PL) providers, carriers, and suppliers, negotiating contracts and ensuring service level agreements (SLAs) are met.
  • Implement and manage warehouse management systems (WMS) and transportation management systems (TMS) to streamline operations.
  • Analyze supply chain data to identify bottlenecks, inefficiencies, and opportunities for improvement.
  • Develop and maintain key performance indicators (KPIs) to track supply chain performance and report on findings.
  • Lead initiatives to improve inventory accuracy, reduce stockouts, and minimize carrying costs.
  • Oversee the planning and execution of product returns and reverse logistics processes.
  • Collaborate with sales, marketing, and customer service teams to ensure alignment between supply chain capabilities and business needs.
  • Drive continuous improvement efforts by implementing best practices in logistics and supply chain management.
  • Manage and develop a remote team of supply chain professionals, fostering a collaborative and results-oriented culture.
  • Ensure compliance with all relevant regulations and safety standards within the supply chain.
  • Stay abreast of emerging trends and technologies in e-commerce logistics and supply chain management.

Required Qualifications:
  • Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or a related field. A Master's degree is a plus.
  • Minimum of 8 years of experience in supply chain management, with a significant focus on e-commerce logistics and operations.
  • Proven experience in managing warehousing, inventory, transportation, and fulfillment operations.
  • Strong understanding of WMS and TMS software solutions.
  • Excellent analytical, problem-solving, and strategic planning skills.
  • Demonstrated ability to lead and manage remote teams effectively.
  • Strong negotiation and vendor management skills.
  • Proficiency in data analysis and reporting tools (e.g., Excel, Power BI, SQL).
  • Exceptional communication and interpersonal skills, with the ability to influence stakeholders at all levels.
  • Experience with international logistics and customs procedures is an advantage.
  • Ability to thrive in a fast-paced, dynamic, and fully remote work environment.
This role supports our operations impacting **Nakuru, Nakuru, KE**, but is a fully remote position. We are looking for a strategic leader to build and scale our e-commerce logistics capabilities.
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Logistics and Fleet Management Coordinator - E-commerce Delivery

60200 Meru , Eastern KES250000 Annually WhatJobs

Posted 23 days ago

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Job Description

full-time
Our client, a rapidly growing e-commerce enterprise, is seeking a highly organized and proactive Logistics and Fleet Management Coordinator to optimize their delivery operations. This role is fully remote, enabling you to manage fleet efficiency and driver coordination from anywhere. You will be responsible for overseeing the daily operations of our delivery fleet, ensuring timely and cost-effective delivery of goods to customers. This includes managing driver schedules, optimizing routes, monitoring vehicle maintenance, and ensuring compliance with transportation regulations. The ideal candidate will have a strong background in logistics, supply chain management, or a related field, with proven experience in fleet operations. You should be adept at using logistics software, possess excellent problem-solving skills, and be comfortable working in a fast-paced, remote environment.

Responsibilities:
  • Coordinate and manage the daily operations of a diverse delivery fleet, ensuring efficient route planning and timely deliveries.
  • Monitor driver performance, adherence to schedules, and compliance with company policies and traffic regulations.
  • Implement and utilize advanced logistics software for route optimization, tracking, and dispatch management.
  • Schedule and oversee regular vehicle maintenance and repairs to ensure fleet reliability and safety.
  • Manage fuel consumption and implement strategies to reduce operational costs.
  • Handle customer inquiries and resolve delivery-related issues promptly and professionally.
  • Ensure all vehicles and drivers comply with relevant health, safety, and transportation laws.
  • Maintain accurate records of fleet activities, including mileage, fuel usage, maintenance, and driver hours.
  • Collaborate with warehouse and customer service teams to ensure seamless delivery operations.
  • Identify opportunities for process improvement and implement solutions to enhance logistics efficiency.
  • Conduct regular performance reviews of drivers and provide feedback and training as needed.
Qualifications:
  • Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field.
  • Minimum of 4 years of experience in logistics, transportation, or fleet management.
  • Proven experience in managing a fleet of vehicles and coordinating delivery operations.
  • Proficiency in logistics management software (e.g., route optimization tools, GPS tracking systems).
  • Strong understanding of transportation regulations and safety standards.
  • Excellent organizational, problem-solving, and multitasking skills.
  • Ability to work independently and manage responsibilities effectively in a remote setting.
  • Strong communication and interpersonal skills, with the ability to motivate and manage drivers remotely.
  • Familiarity with e-commerce logistics challenges and solutions.
  • High level of attention to detail and accuracy in record-keeping.
This is a fantastic opportunity to make a significant impact on delivery efficiency from a remote position. The target location for this role is Meru, Meru, KE , however, the work is performed entirely remotely.
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Coordinator, Strategy, Growth

Nairobi, Nairobi KES1200000 - KES2400000 Y TripleOKLaw LLP

Posted today

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Job Description

Company Description

TripleOKLaw LLP combines top-tier legal expertise with a personalized touch, helping clients navigate the complexities of the evolving legal world. Supported by accomplished partners, talented associates, and dedicated trainee advocates, our team provides the highest level of service. As members of the Meritas Law Firms Worldwide network, we offer global legal solutions across 92 countries, including 10 in Africa. Our practice areas include Climate Change & Sustainability, Corporate & Commercial Practice, Debt Recovery, Dispute Resolution, Energy & Natural Resources, Telecommunications, Media & Technology, and Real Estate, Banking & Finance. We foster a culture of continuous learning and growth to ensure relevant and effective legal guidance for your business.

ROLE OVERVIEW

This is a fixed term contract for 6 months.

The Coordinator will play an active role in supporting the firm's business development and growth initiatives, with a particular focus on pitching and tendering. They will work closely with the Senior Coordinator and wider SGC team to deliver high-quality pitches, proposals, and submissions, while also assisting with events, marketing, directories, and international strategy. This role provides an opportunity for a junior professional to gain hands-on experience in business development within a busy professional services environment.

KEY RESPONSIBILITIES

Pitching & Tendering

  • Manage the end-to-end process for pitches and tenders, including tracking opportunities, internal timelines, making submissions and managing deadlines.

  • Monitor tender portals, identify relevant opportunities, and share them with the SGC team and lawyers.

  • Coordinate and attend pre-bid meetings, tender opening meetings, and other bid-related sessions.

  • Develop pitch documents.

  • Take ownership of formatting, editing, and proofreading proposals to ensure they are accurate, professional, on-brand, and fully compliant with proposal requirements.

  • Maintain the firm's pitch and credential database, ensuring all content is up to date.

  • Track pitch outcomes, panel appointments, and client feedback to support continuous improvement.

Business Development & Marketing Support

  • Assist in preparing client research, competitor analysis, and market intelligence for pitches and BD initiatives.

  • Update lawyer bios, profiles, and marketing collateral.

  • Support the implementation of BD campaigns and initiatives across practice areas.

Directories & Awards

  • Assist in coordinating inputs and information for legal directories and award submissions.

  • Maintain records of submission and award deadlines and follow up with practice groups for timely delivery.

  • Support the updating of firm and lawyer profiles on directory websites.

Events & Sponsorship

  • Provide logistical and administrative support for firm events, sponsorships, and conferences.

  • Assist in the preparation of placemats, brochures, and briefing materials.

International Strategy

  • Research international firms and networks as required.

  • Support the Senior Coordinator with Meritas recertification and profile updates.

  • Attend international strategy meetings and prepare meeting notes.

General Support

  • Draft, edit, and format documents, presentations, and reports.

  • Undertake day-to-day administrative tasks in support of the SGC team.

  • Perform ad hoc tasks as directed to support the team's objectives.

Candidate Profile

The ideal candidate will have:

  • 3-5 years' experience in a professional services organisation (law, consulting, accounting, or similar), ideally with exposure to pitching, tendering, or business development.

  • Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel); familiarity with project management tools (Asana, Microsoft Planner, etc.) is an advantage.

  • Strong writing, editing, and presentation skills with high attention to detail.

  • Excellent organisational skills and the ability to manage multiple deadlines simultaneously and calmly.

  • Strong interpersonal and communication skills, with the ability to work collaboratively with colleagues at all levels.

  • A proactive, solutions-oriented attitude and willingness to take ownership of tasks.

  • Professionalism, integrity, and discretion.

This advertiser has chosen not to accept applicants from your region.

Remote Guest Services Coordinator

50200 Tuwan KES50000 Annually WhatJobs

Posted 18 days ago

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Job Description

part-time
Our client, a boutique hotel chain dedicated to providing exceptional guest experiences, is seeking a charming and efficient Remote Guest Services Coordinator. This is a fully remote position, enabling you to deliver world-class service from the comfort of your home. You will be the primary point of contact for guests, addressing inquiries, resolving issues, and ensuring their stay is memorable and seamless. The ideal candidate will possess outstanding communication and problem-solving skills, a passion for hospitality, and the ability to manage multiple tasks in a fast-paced virtual environment. Your role will be crucial in maintaining our client's reputation for outstanding customer care and exceeding guest expectations. You will handle a variety of tasks, including booking inquiries, pre-arrival arrangements, in-stay support, and post-stay follow-ups, all through digital channels.

Key Responsibilities:
  • Respond promptly and professionally to guest inquiries via email, chat, and phone.
  • Assist guests with booking reservations, modifications, and cancellations.
  • Provide information about hotel amenities, local attractions, and services.
  • Handle guest requests and resolve complaints efficiently and empathetically.
  • Coordinate with on-site staff to ensure guest needs are met during their stay.
  • Manage guest feedback and online reviews, responding constructively.
  • Prepare pre-arrival information packages for guests.
  • Process guest payments and maintain accurate records.
  • Assist with special requests and personalize guest experiences.
  • Document all guest interactions and resolutions in the CRM system.
  • Contribute to developing and improving guest service standards and protocols.
  • Stay updated on hotel policies, services, and local events.
  • Upsell additional services and amenities when appropriate.
  • Ensure a high level of customer satisfaction is consistently achieved.
  • Proactively identify opportunities to enhance the guest experience.
Required Qualifications:
  • High school diploma or equivalent; a degree in Hospitality Management or a related field is a plus.
  • Minimum of 2 years of experience in customer service, preferably within the hospitality industry.
  • Exceptional written and verbal communication skills in English.
  • Strong interpersonal skills and a genuine passion for guest service.
  • Excellent problem-solving and conflict-resolution abilities.
  • Proficiency in using online booking systems and CRM software.
  • Ability to multitask and manage time effectively in a remote, fast-paced environment.
  • A patient, calm, and professional demeanor.
  • Reliable internet connection and a suitable home office setup.
  • Flexibility to work varying shifts, including weekends and holidays, as needed for a 24/7 operation.
  • Experience with virtual communication tools (e.g., Zoom, Slack) is beneficial.
  • A proactive approach to anticipating and meeting guest needs.
This remote role offers the chance to be a vital part of a guest-focused team, ensuring delightful experiences for travelers. If you have a heart for hospitality and thrive in a remote setting, we encourage you to apply.
This advertiser has chosen not to accept applicants from your region.

Remote Janitorial Services Coordinator

20100 Nyeri Town KES120000 Annually WhatJobs

Posted 23 days ago

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full-time
Our client is seeking a detail-oriented and organized Remote Janitorial Services Coordinator to manage the operational aspects of their cleaning and sanitation services. In this fully remote role, you will be responsible for scheduling cleaning staff, coordinating supply orders, ensuring compliance with safety protocols, and liaising between clients and cleaning teams. You will play a critical role in maintaining the high standards of cleanliness and hygiene across various facilities without being physically present on-site. The ideal candidate will possess exceptional organizational and communication skills, with a thorough understanding of janitorial best practices and safety regulations. Your duties will include creating and managing cleaning schedules, assigning tasks to cleaning crews, and ensuring efficient resource allocation. You will also be responsible for remote monitoring of service delivery, reviewing inspection reports, and addressing any issues or concerns that arise. Experience in managing remote teams or coordinating services virtually is highly preferred. You will utilize various communication tools and software to maintain contact with staff and management. This role demands strong problem-solving abilities and the capacity to handle multiple priorities in a fast-paced environment. Ensuring all cleaning operations adhere to health and safety standards, including proper use of chemicals and equipment, is paramount. You will also manage the procurement and distribution of cleaning supplies, ensuring adequate stock levels at all times. This is a significant opportunity for an experienced coordinator to contribute to a growing service operation from a remote location, ensuring operational excellence and client satisfaction through efficient planning and oversight.

Responsibilities:
  • Coordinate and schedule janitorial staff for various client sites.
  • Oversee the delivery of cleaning and sanitation services.
  • Ensure compliance with health, safety, and environmental regulations.
  • Manage the procurement and inventory of cleaning supplies and equipment.
  • Communicate effectively with cleaning crews, clients, and management.
  • Monitor service quality through reports and feedback.
  • Address and resolve operational issues and customer complaints.
  • Maintain accurate records of services performed and supply usage.
Qualifications:
  • Proven experience in coordinating janitorial, cleaning, or facilities management services.
  • Strong knowledge of cleaning procedures, chemicals, and safety standards.
  • Excellent organizational, planning, and time management skills.
  • Proficiency in virtual communication and scheduling software.
  • Ability to manage remote teams and service delivery effectively.
  • Strong problem-solving and decision-making capabilities.
  • Excellent written and verbal communication skills.
  • High school diploma or equivalent; relevant certifications are a plus.
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  64. pets Veterinary
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