What Jobs are available for Technical Fields in Kitengela?
Showing 444 Technical Fields jobs in Kitengela
Senior Field Service Technician (Remote Technical Support)
Posted 1 day ago
Job Viewed
Job Description
Our client, a leading manufacturer of industrial equipment, is seeking a highly experienced Senior Field Service Technician with a focus on providing remote technical support. This critical role ensures that our clients' equipment operates at peak performance through expert remote diagnostics and guidance.
The Senior Field Service Technician will be responsible for diagnosing complex technical issues remotely, guiding on-site personnel through repair and maintenance procedures, and troubleshooting equipment malfunctions. You will leverage advanced diagnostic tools, technical documentation, and your extensive expertise to resolve problems efficiently. This is a fully remote position that requires exceptional communication skills, a deep understanding of electro-mechanical systems, and the ability to convey technical information clearly to diverse users.
Responsibilities:
The Senior Field Service Technician will be responsible for diagnosing complex technical issues remotely, guiding on-site personnel through repair and maintenance procedures, and troubleshooting equipment malfunctions. You will leverage advanced diagnostic tools, technical documentation, and your extensive expertise to resolve problems efficiently. This is a fully remote position that requires exceptional communication skills, a deep understanding of electro-mechanical systems, and the ability to convey technical information clearly to diverse users.
Responsibilities:
- Provide remote technical support and diagnostics for industrial equipment.
- Guide on-site personnel (clients or junior technicians) through troubleshooting, repair, and maintenance procedures via phone, video conferencing, and remote access tools.
- Analyze equipment performance data and diagnostic reports to identify potential issues.
- Develop and update technical documentation, service manuals, and troubleshooting guides.
- Collaborate with engineering and product development teams to provide feedback on equipment design and reliability.
- Escalate complex issues to higher levels of technical support or engineering when necessary.
- Train clients and internal staff on equipment operation, maintenance, and basic troubleshooting.
- Maintain detailed records of service calls, diagnoses, and resolutions.
- Identify opportunities for remote monitoring and preventative maintenance solutions.
- Ensure customer satisfaction by providing timely and effective technical support.
- Stay up-to-date with the latest product updates, technologies, and industry best practices.
- Manage and organize remote diagnostic tools and software.
- Diploma or Bachelor's degree in Electrical Engineering, Mechanical Engineering, Mechatronics, or a related technical field.
- Minimum of 6 years of experience in field service, technical support, or maintenance of complex industrial machinery.
- Proven experience in remote troubleshooting and providing technical guidance to others.
- Strong knowledge of electro-mechanical systems, hydraulics, pneumatics, and control systems.
- Proficiency with diagnostic software, multimeter usage, and schematics interpretation.
- Excellent problem-solving, analytical, and critical thinking skills.
- Exceptional verbal and written communication skills, with the ability to clearly explain technical concepts.
- Experience with video conferencing tools and remote desktop software.
- Ability to work independently, manage time effectively, and prioritize tasks in a remote setting.
- Familiarity with CRM or ticketing systems is a plus.
Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.
0
Senior Field Service Engineer - Remote Technical Support Specialist
Posted 1 day ago
Job Viewed
Job Description
Our client, a premier provider of advanced industrial equipment, is seeking a highly skilled Senior Field Service Engineer to join their esteemed technical team. This role is fully remote, allowing you to leverage your expertise in diagnosing, troubleshooting, and resolving complex technical issues without the need for extensive travel. You will serve as a primary point of contact for remote technical support, providing expert guidance to clients and field technicians on the installation, maintenance, and repair of sophisticated machinery. The ideal candidate will possess a deep understanding of mechanical, electrical, and electronic systems, with a proven ability to interpret technical schematics, diagnostic data, and product manuals. Responsibilities include conducting remote diagnostics, guiding on-site personnel through complex repair procedures, documenting technical solutions, and contributing to the knowledge base with troubleshooting guides and best practices. This position requires exceptional problem-solving skills, strong communication abilities, and the capacity to remain calm and effective under pressure. You will work closely with engineering and product development teams to relay customer feedback and contribute to product improvements. This remote opportunity is ideal for a seasoned service professional looking to transition into a crucial support role where their expertise directly impacts client uptime and operational efficiency across various industries.
Key Responsibilities:
Key Responsibilities:
- Provide expert remote technical support for industrial equipment.
- Diagnose and troubleshoot complex mechanical, electrical, and electronic issues.
- Guide on-site technicians and customers through repair and maintenance procedures.
- Interpret technical drawings, schematics, and diagnostic reports.
- Develop and maintain comprehensive technical documentation and knowledge base articles.
- Analyze service data to identify recurring issues and recommend preventative measures.
- Collaborate with engineering teams to address product defects and suggest improvements.
- Respond to critical support requests efficiently and effectively.
- Contribute to training materials for junior service personnel.
- Ensure high levels of customer satisfaction through prompt and accurate technical assistance.
- Associate's or Bachelor's degree in Mechanical Engineering, Electrical Engineering, Electronics, or a related technical field.
- Minimum of 6 years of experience in field service, technical support, or maintenance of complex industrial machinery.
- Strong proficiency in diagnosing and repairing electromechanical systems.
- Excellent understanding of diagnostic tools and software.
- Superb analytical and problem-solving skills.
- Exceptional communication and interpersonal skills, with the ability to explain technical concepts clearly to diverse audiences.
- Proficiency in using remote collaboration tools (e.g., video conferencing, remote desktop).
- Ability to work independently and manage time effectively in a remote setting.
- Experience with instrumentation, control systems, or automation is a plus.
Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.
1
Lead Field Service Engineer
Posted 1 day ago
Job Viewed
Job Description
Our innovative technology firm is searching for a highly skilled and experienced Lead Field Service Engineer to join our fully remote, globally distributed technical support team. Based remotely, you will be responsible for providing advanced technical support, troubleshooting, and maintenance for our cutting-edge products and systems at client sites worldwide. This role demands a proactive approach to diagnosing and resolving complex technical issues, often requiring hands-on intervention. You will lead by example, mentoring junior engineers, developing standardized repair procedures, and contributing to product improvement initiatives based on field feedback. Your responsibilities will include performing installations, commissioning, preventive maintenance, and corrective repairs on complex electromechanical and electronic systems. You will manage your own schedule, coordinate with clients to arrange site visits, and ensure all service activities are documented accurately and promptly. A deep understanding of mechanical, electrical, and software systems is crucial, along with the ability to interpret technical schematics and documentation. Exceptional problem-solving skills, resilience under pressure, and a strong commitment to customer satisfaction are paramount. You will be a key point of contact for high-priority technical escalations, requiring swift and effective resolution. This role requires extensive travel to client locations globally as needed. The ability to work autonomously, manage remote diagnostics, and communicate technical information clearly to both technical and non-technical audiences is essential. You will play a vital role in ensuring the optimal performance and reliability of our client's critical infrastructure.
Responsibilities:
Responsibilities:
- Provide expert-level technical support and troubleshooting for complex systems.
- Perform installations, commissioning, maintenance, and repair of equipment.
- Diagnose and resolve hardware, software, and system issues efficiently.
- Develop and implement preventive maintenance schedules.
- Mentor and guide junior field service engineers.
- Create and maintain detailed service reports and documentation.
- Collaborate with R&D and engineering teams to provide field feedback.
- Manage travel logistics and schedule client site visits effectively.
- Ensure customer satisfaction through timely and effective service delivery.
- Stay updated on product advancements and new technologies.
- Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related technical field.
- Minimum of 6 years of experience in field service engineering, with a strong emphasis on complex systems.
- Proven expertise in troubleshooting and repairing electromechanical and electronic equipment.
- Proficiency in reading and interpreting technical manuals, schematics, and blueprints.
- Excellent problem-solving, analytical, and diagnostic skills.
- Strong communication and interpersonal abilities for client interaction.
- Willingness and ability to travel extensively (up to 75%).
- Ability to work independently and manage time effectively in a remote setting.
Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.
2
Lead Field Service Technician
Posted 1 day ago
Job Viewed
Job Description
Our client is seeking an experienced and highly skilled Lead Field Service Technician to oversee a team responsible for the installation, maintenance, and repair of complex industrial machinery and equipment. This role is entirely remote, focusing on remote diagnostics, virtual support, and managing on-site technician deployments. You will be responsible for providing expert technical guidance and support to field technicians, troubleshooting challenging issues, and ensuring the highest levels of customer satisfaction. The Lead Field Service Technician will develop and implement preventative maintenance schedules, analyze equipment performance data, and recommend upgrades or modifications to improve reliability and efficiency. This position requires a deep understanding of mechanical, electrical, and electronic systems, along with strong diagnostic and problem-solving abilities. You will also be involved in training new technicians, documenting procedures, and maintaining detailed service reports. While the role is remote, occasional travel for critical on-site interventions or team leadership meetings may be required, but the core function is remote oversight and support. Excellent communication skills are essential for liaising with customers, internal engineering teams, and management. A proven track record of leading technical teams and successfully resolving complex equipment failures is a must. You should be proficient with diagnostic tools, testing equipment, and relevant software. The ideal candidate will have a strong background in industrial equipment servicing, a technical degree or equivalent experience, and at least 7 years of progressive experience in a field service capacity. This is a fantastic opportunity to leverage your expertise in a leading role, remotely managing critical service operations and ensuring optimal performance of sophisticated machinery. You will be contributing to operational excellence from your home office, providing vital support to our client's operations in and around Ongata Rongai, Kajiado, KE . Your ability to think critically and act decisively under pressure will be key to your success in this demanding position.
Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.
3
Remote Field Service Technician
Posted 1 day ago
Job Viewed
Job Description
Our client is looking for a skilled and dedicated Field Service Technician to perform installations, maintenance, and repairs on client sites. While this role is site-based, it involves significant travel and requires the ability to work independently and manage your schedule effectively. You will be the primary point of contact for our clients, ensuring their equipment is functioning optimally and providing excellent customer service. The ideal candidate will have a strong technical background in mechanical, electrical, or electronic systems, with proven experience in troubleshooting and problem-solving. You will be responsible for performing routine maintenance, diagnosing and repairing equipment failures, and installing new systems according to specifications. Excellent communication and interpersonal skills are essential for interacting with clients, understanding their needs, and explaining technical information clearly. A commitment to safety protocols and high-quality workmanship is paramount. You will be required to maintain detailed service reports, manage spare parts inventory, and uphold the company's reputation for reliability and professionalism. This position demands a proactive approach, the ability to adapt to different work environments, and a willingness to travel extensively. We are seeking a reliable and technically adept individual who takes pride in their work and is committed to ensuring customer satisfaction. The opportunity to work on diverse technical challenges and contribute to the operational success of our clients makes this a rewarding role.
Key Responsibilities:
Key Responsibilities:
- Install, maintain, and repair equipment and systems at client locations.
- Perform diagnostic tests and troubleshoot equipment malfunctions.
- Execute routine preventive maintenance schedules.
- Respond promptly to service requests and emergency calls.
- Educate clients on equipment operation and maintenance procedures.
- Maintain accurate service records and documentation.
- Manage spare parts inventory and order necessary components.
- Adhere to all safety regulations and company policies.
- Uphold high standards of customer service and professionalism.
- Travel to various client sites as required for service calls.
- Technical degree or certification in a relevant field (e.g., Electrical, Mechanical, Electronics).
- Minimum of 3 years of experience in field service, installation, or maintenance.
- Strong diagnostic and troubleshooting skills.
- Proficiency with hand and power tools, and test equipment.
- Excellent mechanical and electrical aptitude.
- Good communication and customer service skills.
- Ability to read and interpret technical manuals and schematics.
- Valid driver's license and a clean driving record.
- Willingness and ability to travel extensively.
- Ability to work independently and manage time effectively.
Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.
4
Lead Field Service Engineer - Robotics
Posted 1 day ago
Job Viewed
Job Description
Our client is looking for a highly skilled Lead Field Service Engineer specializing in Robotics to join their advanced technical support team. While this role involves on-site client visits, the management and coordination aspects will be handled remotely. This position demands extensive technical expertise in diagnosing, troubleshooting, and repairing complex robotic systems. You will provide expert-level technical support to clients, ensuring minimal downtime and optimal performance of their automated systems. The Lead Field Service Engineer will also be responsible for mentoring junior engineers, developing training materials, and contributing to knowledge base improvements. Your role will involve remote diagnostics, planning on-site interventions, and ensuring efficient resolution of technical issues. Exceptional problem-solving skills, a strong understanding of mechanical and electrical engineering principles, and proficiency with various robotic platforms are essential. You will collaborate closely with R&D, production, and customer success teams to address technical challenges and improve product reliability. Responsibilities include: Providing expert remote and on-site technical support for robotic systems; diagnosing and resolving complex hardware and software issues; leading troubleshooting efforts for critical incidents; mentoring and guiding junior field service engineers; developing and maintaining technical documentation and training materials; performing preventative maintenance and upgrades; ensuring customer satisfaction through effective problem resolution; collaborating with engineering teams to identify product improvements; managing service schedules and resource allocation for optimal efficiency. Qualifications: Bachelor's degree in Electrical Engineering, Mechanical Engineering, Mechatronics, or a related technical field; minimum of 7 years of experience in field service engineering, with a strong focus on robotics and automation; proven experience with PLC programming, industrial automation systems, and various robotic arm manufacturers; strong diagnostic and troubleshooting skills for complex electromechanical systems; excellent communication, interpersonal, and customer-facing skills; ability to manage time effectively and prioritize tasks; willingness to travel occasionally for on-site support. The ability to work effectively in a remote coordination capacity is crucial.
Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.
5
Remote Field Service Engineer
Posted 1 day ago
Job Viewed
Job Description
Our client is seeking a highly skilled and motivated Remote Field Service Engineer to provide technical support and maintenance for our advanced systems. This is a unique opportunity to join a growing company in a fully remote capacity, serving clients across various industries. You will be responsible for diagnosing and resolving complex technical issues remotely, utilizing advanced troubleshooting techniques and diagnostic tools. This role requires in-depth knowledge of our product lines and the ability to guide customers through installation, maintenance, and repair procedures via video calls, phone support, and detailed documentation. You will act as a primary point of contact for technical inquiries, ensuring swift and effective resolution of problems to maintain high levels of customer satisfaction. Developing and maintaining comprehensive technical documentation, including user manuals, troubleshooting guides, and FAQs, will be a significant part of your responsibilities. Collaboration with the engineering and product development teams to provide feedback on product performance and identify areas for improvement is essential. The successful candidate will possess excellent communication skills, with the ability to explain technical concepts clearly to non-technical users. A strong understanding of networking, hardware, and software systems is required. You must be proactive, able to work independently, and manage your time effectively in a remote setting. This position requires a dedicated professional who is passionate about delivering exceptional technical support. The geographical scope of service for this role is broad, but the base administrative location is Mombasa, Mombasa, KE .
Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.
Be The First To Know
About the latest Technical fields Jobs in Kitengela !
6
Field Service Engineer - HVAC Systems
Posted 1 day ago
Job Viewed
Job Description
Our client, a leading provider of industrial and commercial HVAC solutions, is seeking a skilled and experienced Field Service Engineer to join their team. This hands-on role is crucial for ensuring the optimal performance and longevity of our clients' heating, ventilation, and air conditioning systems. You will be responsible for the installation, maintenance, troubleshooting, and repair of complex HVAC equipment across various commercial and industrial sites. The position requires a strong technical aptitude, excellent problem-solving skills, and a commitment to delivering exceptional customer service.
Key responsibilities include:
Key responsibilities include:
- Performing routine preventive maintenance on HVAC systems, including inspections, cleaning, and calibration.
- Diagnosing and troubleshooting equipment malfunctions, identifying root causes, and implementing effective repairs.
- Installing new HVAC systems and components according to design specifications and safety standards.
- Conducting system performance tests and ensuring all equipment operates within specified parameters.
- Providing technical support and training to clients on system operation and maintenance.
- Maintaining accurate records of service calls, maintenance activities, and parts used.
- Managing inventory of spare parts and tools required for service operations.
- Adhering to all company safety policies and procedures, ensuring a safe working environment.
- Collaborating with project managers and sales teams to ensure successful project completion.
- Staying up-to-date with the latest HVAC technologies and industry best practices.
- Responding to emergency service requests in a timely and efficient manner.
Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.
7