140 Technical Fields jobs in Kitengela
Remote Field Service Technician (Technical Support)
00100 Abothuguchi West
KES70000 month
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Our client is seeking a skilled and adaptable Remote Field Service Technician to join their innovative technical team. While the role is primarily remote, it involves occasional on-site support for specialized installations and maintenance, often coordinated virtually. You will be responsible for providing remote technical assistance, troubleshooting complex equipment issues, and guiding clients through installation and maintenance procedures via video calls and remote desktop access. This position demands a deep understanding of electro-mechanical systems, diagnostic tools, and network connectivity. Key responsibilities include diagnosing hardware and software failures, repairing equipment, and performing routine maintenance checks, all primarily managed remotely. You will document all service and repair actions, maintain records of service calls, and update customer information in the database. The ideal candidate possesses strong problem-solving skills, excellent communication abilities, and a customer-centric approach. Proficiency in remote diagnostic tools, network protocols, and relevant software applications is essential. You must be capable of working independently, managing your time effectively, and demonstrating a high level of technical aptitude. A willingness to travel occasionally for on-site support when necessary is required, though the core of the work is performed remotely. This role offers the chance to apply your technical expertise in a flexible, remote-friendly environment, contributing to the seamless operation of critical systems for our diverse clientele. Join a team that values innovation and provides opportunities for continuous learning and professional development in a rapidly evolving technological landscape.
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0
Field Service Technician
00100 Abothuguchi West
KES65000 Annually
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Our client is seeking a highly skilled and motivated Field Service Technician to join their dynamic team in **Nairobi, Nairobi, KE**. This role is critical to ensuring the optimal performance and longevity of our client's specialized equipment. You will be responsible for the installation, maintenance, troubleshooting, and repair of complex machinery at various customer sites. The ideal candidate will possess a strong mechanical aptitude, excellent problem-solving skills, and a commitment to delivering exceptional customer service.
Responsibilities:
Qualifications:
Responsibilities:
- Perform on-site installations, configurations, and commissioning of new equipment according to technical specifications and customer requirements.
- Conduct routine preventive maintenance checks, identifying and addressing potential issues before they impact operations.
- Diagnose and repair mechanical, electrical, and software malfunctions in a timely and efficient manner.
- Provide technical support and training to customers on equipment operation and maintenance best practices.
- Maintain detailed service reports, including work performed, parts used, and time spent.
- Manage inventory of spare parts and tools, ensuring proper stock levels and organization.
- Adhere to all safety protocols and company policies, ensuring a safe working environment.
- Collaborate with the engineering and support teams to resolve complex technical challenges.
- Build and maintain strong relationships with clients, ensuring their satisfaction with our services.
- Stay updated on product developments and advancements in the field service industry.
Qualifications:
- Diploma or equivalent qualification in Mechanical Engineering, Electrical Engineering, or a related technical field.
- Proven experience (minimum 3 years) as a Field Service Technician or in a similar technical role.
- Strong understanding of mechanical, electrical, and hydraulic systems.
- Proficiency in reading and interpreting technical manuals, blueprints, and schematics.
- Excellent diagnostic and troubleshooting abilities.
- Strong communication and interpersonal skills, with the ability to interact effectively with customers.
- Ability to work independently and manage time effectively.
- Willingness to travel to customer sites as required.
- Valid driving license and a clean driving record.
- Proficiency in using diagnostic tools and software.
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1
Field Service Technician
00200 Njiru Village
KES55000 month
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Our client is looking for a skilled and dependable Field Service Technician to join their installation and maintenance team. This role requires a hands-on approach, with a significant portion of your time spent at client sites performing installations, repairs, and routine maintenance on specialized equipment. While based in or near **Ongata Rongai, Kajiado**, you will be expected to travel to various customer locations within the region. The ideal candidate will have a strong understanding of mechanical and electrical systems, with the ability to diagnose and resolve technical issues efficiently. Responsibilities include installing new equipment, performing preventive maintenance, troubleshooting equipment malfunctions, and conducting system upgrades. You will also be responsible for maintaining detailed service records, managing spare parts inventory, and providing technical support to clients. Excellent customer service skills are essential, as you will be the primary point of contact for clients during service calls. A valid driver's license and a clean driving record are mandatory. The ability to interpret technical manuals, schematics, and blueprints is crucial. This role offers a combination of field work and occasional office-based tasks, allowing for a dynamic work experience. You will work closely with the technical support team to resolve complex issues and contribute to the continuous improvement of our client's products and services. Safety is paramount, and you will be expected to adhere to all safety protocols and regulations while on the job. This is a fantastic opportunity to utilize your technical expertise in a challenging and rewarding field service role.
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2
Field Service Technician
00100 Abothuguchi West
KES60000 month
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Our client is looking for a skilled and dedicated Field Service Technician to join their growing team in Nairobi, Nairobi, KE . This role involves traveling to client sites to install, maintain, and repair specialized industrial equipment. The ideal candidate will possess strong mechanical and electrical aptitude, excellent problem-solving skills, and a commitment to providing outstanding customer service. Responsibilities include performing routine maintenance and inspections on machinery, diagnosing and rectifying technical faults, installing new equipment according to specifications, ensuring all work is completed safely and efficiently, responding to service calls and providing timely on-site support, maintaining detailed service reports and logs, and liaising with clients to ensure their satisfaction. You will be expected to work independently, manage your schedule effectively, and uphold the company's reputation for quality and reliability. A valid driver's license and a clean driving record are essential for this position, as travel to various locations within and around Nairobi will be required. Successful candidates will have a background in mechanical engineering, electrical engineering, or a related technical field, along with practical experience in maintaining and repairing industrial equipment. Strong diagnostic skills, proficiency in using hand and power tools, and the ability to read and interpret technical diagrams are crucial. This role offers a competitive salary, benefits package, and opportunities for professional development. If you are a proactive individual with a passion for hands-on work and delivering high-quality technical solutions, we encourage you to apply.
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3
Field Service Technician
00200 Abothuguchi West
KES45000 Annually
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Our client is seeking a skilled and motivated Field Service Technician to join their dynamic team in **Ruiru, Kiambu, KE**. This role is crucial for ensuring the optimal performance and maintenance of various equipment and systems. The successful candidate will be responsible for performing installations, preventative maintenance, troubleshooting, and repairs on a range of machinery and technical installations. This includes diagnostic work, identifying the root cause of malfunctions, and implementing effective solutions. You will also be expected to manage inventory of spare parts and tools, ensuring they are adequately stocked and maintained. A key part of the role involves interacting with clients, providing technical support, and educating them on proper equipment usage and maintenance. The ideal candidate will possess a strong understanding of mechanical, electrical, and potentially electronic systems. Excellent problem-solving skills and a keen eye for detail are essential. This position requires a hands-on approach and the ability to work independently as well as part of a team. Travel to different client sites within the region may be required, so a valid driver's license and reliable transportation are necessary. Adherence to safety protocols and company procedures is paramount at all times. This role offers a great opportunity to develop your technical expertise in a supportive environment and contribute to the success of our client's operations.
Responsibilities:
Responsibilities:
- Perform on-site installation, maintenance, and repair of equipment.
- Diagnose and resolve technical issues efficiently.
- Conduct preventative maintenance to minimize downtime.
- Manage and maintain toolkits and spare parts inventory.
- Provide technical support and customer service to clients.
- Document all service activities and reports accurately.
- Ensure compliance with safety regulations and company policies.
- Technical diploma or certification in a relevant field (e.g., Mechanical, Electrical).
- Proven experience as a Field Service Technician or similar role.
- Strong knowledge of mechanical and electrical systems.
- Excellent troubleshooting and problem-solving abilities.
- Good communication and interpersonal skills.
- Ability to work flexible hours and travel as needed.
- Valid Kenyan driver's license.
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4
Remote Field Service Technician - Technical Support Specialist
00203 Njiru Village
KES55000 month
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Our client is seeking a highly skilled and motivated Remote Field Service Technician to join their dynamic team. This pivotal role involves providing expert technical support and installation services to a diverse range of clients, all managed and executed remotely. You will be the primary point of contact for troubleshooting complex hardware and software issues, ensuring optimal performance and client satisfaction. Your responsibilities will include diagnosing system malfunctions, performing remote diagnostics, guiding users through step-by-step solutions, and coordinating with internal support teams for escalation when necessary. A strong understanding of various networking protocols, operating systems (Windows, macOS, Linux), and common IT infrastructure is essential. You will also be responsible for documenting all support interactions, creating knowledge base articles, and contributing to the continuous improvement of our support processes. The ideal candidate possesses exceptional problem-solving abilities, a keen eye for detail, and outstanding communication skills, with the ability to explain technical concepts clearly to non-technical users. A background in electronics, mechanics, or a related technical field is highly desirable. This is a remote-first position, requiring a dedicated home office setup with a stable high-speed internet connection. You will be expected to manage your schedule effectively and meet strict response and resolution times. Regular participation in virtual team meetings and training sessions will be mandatory. The ability to work independently and manage multiple priorities in a fast-paced environment is crucial for success in this role. Join us and become an integral part of a forward-thinking company dedicated to delivering top-tier technical solutions across the globe, from the convenience of your own home office.
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5
Senior Field Service Technician
00204 Njiru Village
KES65000 month
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Our client is seeking a highly skilled and experienced Senior Field Service Technician to provide expert support for their advanced equipment. This is a fully remote position focused on remote diagnostics, troubleshooting, and client guidance for equipment installation and maintenance issues. You will be responsible for remotely diagnosing technical problems, guiding customers through repair procedures, and ensuring the optimal performance of our products. Your expertise will be crucial in providing timely and effective solutions to ensure customer satisfaction and minimize downtime. You will also be involved in creating and updating technical documentation, training materials, and remote support protocols. The ideal candidate possesses a strong background in mechanical, electrical, or electronic systems, with a proven ability to troubleshoot complex machinery. Excellent technical aptitude, combined with outstanding communication and customer service skills, is essential for success in this remote role. You must be proficient in using remote diagnostic tools, diagnostic software, and virtual collaboration platforms. A minimum of 5 years of experience in field service, installation, or maintenance, preferably in a technical capacity, is required. This fully remote position demands self-sufficiency, strong problem-solving abilities, and the capacity to effectively communicate technical information to a non-technical audience via remote channels. A relevant technical certification or degree in a related field is highly advantageous. Join our dedicated team and contribute to our commitment to delivering exceptional service and support to our valued clients.
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6
Senior Field Service Technician
00100 Abothuguchi West
KES65000 Annually
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Our client, a leader in innovative technological solutions, is seeking a highly skilled and experienced Senior Field Service Technician to join their dynamic team. This is a fully remote position, offering the flexibility to work from anywhere while contributing to critical installation and maintenance operations. You will be responsible for the remote oversight and guidance of on-site technical teams, ensuring the successful installation, configuration, and ongoing maintenance of complex equipment and systems. This includes troubleshooting advanced technical issues, performing diagnostic tests, and developing preventative maintenance schedules. A key aspect of this role involves creating detailed technical documentation, guides, and best practices that can be shared and implemented by field engineers globally. You will also be involved in training and mentoring junior technicians, sharing your expertise to elevate the team's overall capabilities. The ideal candidate will have a proven track record in a similar role, with a deep understanding of various hardware and software systems. Excellent communication and problem-solving skills are essential, as you will be liaising with clients and internal teams to resolve technical challenges efficiently. This position requires a proactive approach, meticulous attention to detail, and the ability to work independently in a remote setting. Responsibilities:
- Provide expert-level remote technical support and guidance for installations and maintenance of specialized equipment.
- Diagnose and resolve complex hardware and software issues via remote access tools.
- Develop and maintain comprehensive technical documentation, including troubleshooting guides and standard operating procedures.
- Conduct remote training sessions for field technicians and end-users.
- Collaborate with engineering and product development teams to identify and implement system improvements.
- Monitor system performance and implement proactive maintenance strategies.
- Manage and prioritize multiple support requests simultaneously.
- Ensure compliance with all safety and quality standards.
- Bachelor's degree in Engineering, Computer Science, or a related field, or equivalent practical experience.
- Minimum of 5 years of experience in field service, technical support, or a related role.
- Strong knowledge of electronic systems, networking, and diagnostic tools.
- Proficiency in remote support software and ticketing systems.
- Excellent analytical and problem-solving abilities.
- Exceptional communication and interpersonal skills, with the ability to explain technical concepts clearly.
- Ability to work autonomously and manage time effectively in a remote environment.
- Experience in the installation and maintenance of industrial machinery or advanced IT infrastructure is highly preferred.
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7
Remote Field Service Technician
00100 Njiru Village
KES65000 Annually
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Job Description
Our client seeks a highly skilled and self-motivated Remote Field Service Technician to join our dynamic team. This position is a fully remote role, offering the flexibility to work from anywhere within Kenya, with a primary focus on supporting clients in the Ongata Rongai, Kajiado, KE region. You will be responsible for providing remote technical support, diagnosing hardware and software issues, and guiding customers through troubleshooting and repair processes via video calls, phone, and online platforms. This role requires exceptional problem-solving abilities, strong communication skills, and a deep understanding of various mechanical and electrical systems. Responsibilities include analyzing customer-reported issues, developing step-by-step solutions, documenting all service interactions and resolutions accurately in our CRM system, and collaborating with the internal technical support team to escalate complex problems. You will also be involved in creating and updating technical documentation, FAQs, and training materials for our customer base. A successful candidate will possess a proven track record in a similar technical support or field service role, a bachelor's degree in a relevant engineering discipline or equivalent experience, and proficiency with remote diagnostic tools and ticketing systems. Excellent verbal and written communication skills are paramount, as is the ability to remain calm and professional under pressure. Familiarity with networking protocols and cybersecurity best practices is also a significant advantage. We are looking for individuals who are proactive, detail-oriented, and committed to delivering outstanding customer service in a remote-first environment. This is a unique opportunity to contribute to a growing company while maintaining a flexible work-life balance.
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8
Remote Field Service Technician
00202 Njiru Village
KES60000 month
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Posted today
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Job Description
Our client is seeking a dedicated and skilled Remote Field Service Technician to support their operations. While this role involves travel to customer sites, the primary coordination, scheduling, and technical support will be managed remotely. You will be the face of our client at customer locations, ensuring the successful installation, maintenance, and repair of specialized equipment. This is a unique opportunity to leverage your technical expertise in a role that offers the flexibility of remote oversight and management.
Responsibilities:
Qualifications:
Responsibilities:
- Perform on-site installations, maintenance, and repairs of complex mechanical and electronic systems according to service manuals and technical specifications.
- Diagnose and troubleshoot equipment malfunctions, providing timely and effective solutions.
- Conduct routine preventative maintenance to ensure optimal equipment performance and longevity.
- Test and calibrate equipment after service to guarantee functionality and adherence to performance standards.
- Document all service activities, including repairs, parts used, and time spent, using company-provided digital tools.
- Provide technical assistance and training to customers on equipment operation and basic maintenance.
- Communicate effectively with the remote support team to share diagnostic information and receive guidance.
- Manage on-site inventory of spare parts and consumables, ensuring adequate stock levels.
- Adhere to all safety protocols and company policies during on-site visits.
- Respond to emergency service calls as needed, prioritizing critical customer issues.
Qualifications:
- Diploma or Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related technical field.
- Proven experience as a Field Service Technician or in a similar technical support role.
- Strong mechanical and electrical aptitude with excellent diagnostic and troubleshooting skills.
- Proficiency with hand tools, power tools, and testing equipment.
- Ability to read and interpret technical manuals, schematics, and blueprints.
- Excellent customer service and communication skills, with the ability to explain technical issues clearly.
- Must possess a valid driver's license and a clean driving record.
- Self-motivated and able to work independently with minimal supervision.
- Flexibility to travel to various customer locations within the assigned region.
- Familiarity with remote monitoring and diagnostic tools is advantageous.
- A proactive approach to problem-solving and commitment to customer satisfaction.
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