725 Technical Fields jobs in Kenya
Apprenticeship Program Coordinator - Technical Fields
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Remote Field Service Technician - Technical Support
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About the Role: Our client is looking for a dedicated and skilled Remote Field Service Technician to provide on-site support for their cutting-edge equipment. While the role involves field service, the coordination, dispatch, and initial diagnostics will be handled remotely. This is a fantastic opportunity for an individual who is comfortable working independently in the field and possesses strong technical troubleshooting abilities. You will be responsible for installing, maintaining, and repairing complex machinery at customer locations. Our client values proactive problem-solving and excellent customer interaction. This role requires travel to customer sites within the specified region, but all administrative and planning aspects are managed remotely.
Responsibilities:
- Perform installations, maintenance, and repairs on specialized equipment at customer sites.
- Conduct on-site diagnostic testing to identify hardware and software issues.
- Execute troubleshooting procedures based on remote guidance and technical documentation.
- Ensure all service activities are accurately documented in the company's CRM system.
- Communicate effectively with customers to explain technical issues and resolutions.
- Adhere to all safety protocols and company guidelines while on-site.
- Manage and maintain inventory of spare parts and tools.
- Provide feedback to the engineering team on product performance and potential improvements.
- Respond promptly to service requests and emergencies.
- Achieve customer satisfaction by resolving technical issues efficiently.
- Collaborate with remote support teams to resolve complex problems.
- Conduct routine inspections and preventative maintenance.
- Ensure tools and equipment are in good working order.
- Stay updated with product knowledge and technical advancements.
- Manage travel logistics and expense reporting.
Qualifications:
- High School Diploma or equivalent; technical certifications preferred.
- Minimum of 3 years of experience in field service, technical support, or a related role.
- Proven ability to diagnose and repair electromechanical systems.
- Familiarity with reading technical manuals, blueprints, and schematics.
- Excellent troubleshooting and problem-solving skills.
- Strong customer service and communication abilities.
- Ability to work independently with minimal supervision and manage time effectively.
- Comfortable traveling to customer locations regularly.
- Proficiency in using diagnostic tools and software.
- Basic understanding of networking concepts is a plus.
- Ability to lift and carry heavy equipment as required.
- Must possess a valid driver's license and a clean driving record.
Remote Field Service Technician (Technical Support)
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Field Service Technician
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Responsibilities:
- Perform on-site installations, configurations, and commissioning of new equipment according to technical specifications and customer requirements.
- Conduct routine preventive maintenance checks, identifying and addressing potential issues before they impact operations.
- Diagnose and repair mechanical, electrical, and software malfunctions in a timely and efficient manner.
- Provide technical support and training to customers on equipment operation and maintenance best practices.
- Maintain detailed service reports, including work performed, parts used, and time spent.
- Manage inventory of spare parts and tools, ensuring proper stock levels and organization.
- Adhere to all safety protocols and company policies, ensuring a safe working environment.
- Collaborate with the engineering and support teams to resolve complex technical challenges.
- Build and maintain strong relationships with clients, ensuring their satisfaction with our services.
- Stay updated on product developments and advancements in the field service industry.
Qualifications:
- Diploma or equivalent qualification in Mechanical Engineering, Electrical Engineering, or a related technical field.
- Proven experience (minimum 3 years) as a Field Service Technician or in a similar technical role.
- Strong understanding of mechanical, electrical, and hydraulic systems.
- Proficiency in reading and interpreting technical manuals, blueprints, and schematics.
- Excellent diagnostic and troubleshooting abilities.
- Strong communication and interpersonal skills, with the ability to interact effectively with customers.
- Ability to work independently and manage time effectively.
- Willingness to travel to customer sites as required.
- Valid driving license and a clean driving record.
- Proficiency in using diagnostic tools and software.
Field Service Technician
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Key Responsibilities:
- Install, configure, and test new equipment at customer locations.
- Perform scheduled preventative maintenance to ensure optimal equipment performance.
- Diagnose and repair mechanical, electrical, and software issues.
- Respond to customer service requests and provide timely technical support.
- Maintain detailed service reports, documenting all work performed.
- Order and manage spare parts inventory.
- Train customers on equipment operation and maintenance.
- Adhere to all company safety policies and procedures.
- Collaborate with the engineering team on product improvements.
Qualifications:
- Technical degree or certification in a relevant field (e.g., Electrical Engineering, Mechanical Engineering, Industrial Technology).
- Proven experience as a Field Service Technician or similar role.
- Strong knowledge of mechanical and electrical systems.
- Excellent troubleshooting and problem-solving abilities.
- Customer-focused with strong communication skills.
- Ability to travel frequently within the designated service area.
- Valid driver's license and a clean driving record.
- Proficiency in using diagnostic tools and equipment.
- Ability to work flexible hours, including occasional evenings and weekends.
Field Service Technician
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Responsibilities:
- Install, commission, and maintain a wide range of equipment at client locations.
- Perform diagnostic tests and troubleshooting to identify and resolve technical issues.
- Conduct routine preventative maintenance to ensure equipment reliability and longevity.
- Respond to service calls and customer requests in a timely and efficient manner.
- Provide technical support and guidance to customers on equipment operation and maintenance.
- Manage service inventory and ensure necessary parts are available for repairs.
- Document all service activities, including repairs, maintenance, and parts used.
- Adhere to all safety protocols and company policies during site visits.
- Collaborate with the engineering and support teams to resolve complex technical problems.
- Provide feedback to product development teams on equipment performance and potential improvements.
- Maintain a professional appearance and demeanor while representing the company.
- Manage travel logistics and scheduling for service calls effectively.
- Ensure customer satisfaction by delivering high-quality technical services.
- Update technical documentation and service manuals as needed.
- Stay current with new technologies and service techniques through ongoing training.
- Technical degree or certification in Electrical, Mechanical, or a related field.
- Minimum of 3 years of experience in field service, installation, or maintenance.
- Strong understanding of mechanical, electrical, and electronic systems.
- Proficiency in diagnosing and repairing complex equipment.
- Excellent troubleshooting and problem-solving skills.
- Ability to read and interpret technical manuals, schematics, and blueprints.
- Strong customer service and communication skills.
- Ability to work independently and manage time effectively in a remote operational context.
- Valid driver's license and a clean driving record.
- Willingness to travel extensively within the assigned region.
- Proficiency in English; knowledge of local languages is beneficial.
- Must be able to lift and carry equipment up to 50 pounds.
- Comfortable working in various environmental conditions.
- Commitment to safety and quality workmanship.
Field Service Engineer
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Field Service Technician
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Key Responsibilities:
- Install, maintain, and repair equipment at customer sites
- Diagnose and troubleshoot technical problems effectively
- Perform routine preventive maintenance and inspections
- Replace defective parts and components
- Provide technical support and training to customers
- Maintain accurate service records and reports
- Adhere to safety protocols and company procedures
Qualifications:
- Technical degree or diploma in Electronics, Mechanical Engineering, or related field
- Proven experience as a Field Service Technician or similar role
- Strong diagnostic and troubleshooting skills
- Proficiency with hand and power tools and diagnostic equipment
- Excellent customer service and communication skills
- Valid driver's license and clean driving record
Field Service Technician
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Key Responsibilities:
- Install, maintain, and repair equipment at customer locations.
- Diagnose and troubleshoot technical issues effectively.
- Perform routine preventive maintenance to ensure optimal equipment performance.
- Respond to service calls promptly and professionally.
- Provide technical support and guidance to customers.
- Manage parts inventory and ensure accurate record-keeping.
- Document all service activities, including repairs and parts used.
- Adhere to all safety regulations and company policies.
- Communicate effectively with customers and internal support teams.
- Manage time and schedule service appointments efficiently.
Qualifications:
- Technical degree or certification in a relevant field (e.g., Electronics, Mechanics).
- Minimum of 3 years of experience as a field service technician.
- Proficiency in diagnosing and repairing mechanical and electrical systems.
- Excellent problem-solving and troubleshooting skills.
- Strong customer service and communication skills.
- Ability to work independently and manage time effectively.
- Valid driver's license and a clean driving record.
- Ability to lift and move heavy equipment as needed.
- Familiarity with diagnostic tools and software.
Field Service Technician
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