What Jobs are available for Technical Fields in Kenya?

Showing 1833 Technical Fields jobs in Kenya

Senior Technical Field Engineer

50100 Bungoma, Western KES3800000 Annually WhatJobs Direct

Posted 2 days ago

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Job Description

full-time
Our client is seeking a highly skilled and experienced Senior Technical Field Engineer to join our dedicated, fully remote technical support and installation team. This role is crucial for providing on-site technical expertise and ensuring the seamless installation and maintenance of complex equipment and systems for our diverse clientele. You will be responsible for diagnosing and resolving intricate technical issues, performing preventative maintenance, and conducting system upgrades. The ideal candidate will possess a deep understanding of mechanical, electrical, and potentially software systems, with a proven ability to troubleshoot and repair sophisticated machinery. Strong leadership and communication skills are essential, as you will often be the primary point of contact for clients during critical on-site operations. You will also be tasked with training junior field technicians, mentoring them on best practices and ensuring adherence to safety protocols. Experience with diagnostic tools, calibration equipment, and technical documentation is a must. This is an exceptional opportunity to leverage your technical prowess and problem-solving abilities in a challenging and rewarding field, with the flexibility of a remote role. We are looking for self-motivated individuals who are passionate about technology and committed to delivering exceptional on-site service and support.

Key Responsibilities:
  • Install, maintain, and repair complex technical equipment and systems.
  • Diagnose and resolve hardware and software issues in the field.
  • Perform preventative maintenance and system upgrades.
  • Provide on-site technical support and guidance to clients.
  • Develop and maintain accurate technical documentation and reports.
  • Train and mentor junior field service technicians.
  • Ensure adherence to safety regulations and company procedures.
  • Liaise with engineering and product teams to provide feedback on equipment performance.

Qualifications:
  • Associate's or Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related technical field.
  • Minimum of 6 years of experience as a Field Service Engineer or similar technical role.
  • Strong troubleshooting and diagnostic skills.
  • Proficiency with technical manuals, schematics, and diagnostic software.
  • Excellent customer service and communication skills.
  • Ability to work independently and manage time effectively in a remote, field-based environment.
  • Valid driver's license and willingness to travel.
This is a fully remote role with extensive travel to client sites within the Bungoma, Bungoma, KE region and surrounding areas. The position requires significant autonomy and field-based problem-solving.
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Remote Technical Support & Field Service Coordinator

10100 Nyeri Town KES95000 Annually WhatJobs Direct

Posted 2 days ago

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Job Description

full-time
Our client, a leading provider of specialized industrial equipment, is seeking a meticulous and experienced Remote Technical Support and Field Service Coordinator. This is a fully remote role where you will be the crucial link between our customers, technical support teams, and field service engineers. You will be responsible for managing incoming technical inquiries, diagnosing issues, dispatching field technicians, and ensuring the timely and efficient resolution of service requests. Key duties include responding to customer support calls and emails, troubleshooting technical problems remotely, scheduling and coordinating field service appointments, and maintaining detailed records of service activities. You will work closely with the engineering and product development teams to provide feedback on product performance and recurring issues. The ideal candidate possesses strong technical aptitude, excellent communication and organizational skills, and a customer-centric approach. Previous experience in technical support, IT helpdesk, or field service coordination is highly desirable. Proficiency in using CRM software and remote support tools is essential. You should be adept at problem-solving, prioritizing tasks, and managing multiple service requests simultaneously in a fast-paced environment. This role requires a proactive attitude and a commitment to delivering exceptional customer service. This remote position is vital for supporting our expanding client base and servicing equipment deployed within the Nyeri, Nyeri, Kenya region, ensuring operational uptime and client satisfaction.
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Clinical/Field Technical Engineer - Electrophysiology (EP)

Nairobi, Nairobi Abbott

Posted 17 days ago

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Job Description

**Location: Kenya ( SSA)**
**Division:** Electrophysiology ( CRM )
Are you passionate about cutting-edge cardiac technologies and ready to make a real impact in both technical and commercial domains? We are seeking a **Field Technical Engineer** with **proven experience in Electrophysiology (EP)** to join our dynamic team.
**About the Role**
This hybrid role blends **technical expertise** with **commercial acumen** , supporting EP procedures in Cath Labs while actively promoting our innovative product portfolio. You'll collaborate closely with physicians, nurses, and internal teams to deliver exceptional clinical support and drive strategic growth.
**Key Responsibilities**
+ Provide **primary technical support** during EP procedures using advanced equipment.
+ Deliver **clinical training** , product presentations, and tailored educational programs.
+ Support the **execution of EP strategy** , identifying opportunities and contributing to market intelligence.
+ Maintain up-to-date knowledge of **Abbott's EP technologies** , therapies, and competitive landscape.
+ Collaborate with Sales and Marketing to share insights and support customer engagement.
+ Participate in **clinical studies** , booth duties, and ensure compliance with quality and regulatory standards.
**Required Experience & Qualifications**
+ **Bachelor's Degree** in Biomedical Engineering or equivalent (preferred).
+ **Minimum 2-3 years' experience** in the Electrophysiology space, including Ablation Therapy.
+ Strong understanding of **3D Cardiac Mapping Systems** is advantageous.
+ Excellent communication skills and ability to work independently and within a team.
+ Proven track record in **technical support and commercial engagement** within EP.
**Why Join Us?**
+ Be part of a leading organization driving innovation in cardiac care.
+ Work in a collaborative environment that values expertise and initiative.
+ Enjoy opportunities for professional growth and cross-functional development.
An Equal Opportunity Employer
Abbot welcomes and encourages diversity in our workforce.
We provide reasonable accommodation to qualified individuals with disabilities.
To request accommodation, please call or email
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Remote Technical Support Specialist (Field Service)

01000 Thika, Central KES60000 Monthly WhatJobs Direct

Posted 2 days ago

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Job Description

full-time
Our client is looking for an experienced and adaptable Remote Technical Support Specialist to oversee installation and maintenance operations. While the role is fully remote, it requires the ability to coordinate and guide on-site technical teams and clients. You will be the primary point of contact for troubleshooting complex equipment issues, providing remote assistance, and ensuring successful installations and repairs. Responsibilities include diagnosing hardware and software problems, guiding field technicians through diagnostic procedures, scheduling and coordinating maintenance activities, and maintaining detailed service records. The ideal candidate will have a strong background in mechanical or electrical systems, with a keen eye for detail and a proactive approach to problem-solving. You will need to effectively communicate technical information to both technical and non-technical personnel. Excellent organizational skills are essential for managing multiple service requests and ensuring timely resolution. This role demands proficiency in utilizing remote diagnostic tools and software. You will also be responsible for developing and updating technical documentation and standard operating procedures. The ability to work independently, manage your time effectively, and adapt to changing priorities is crucial. This position offers the flexibility of a remote work environment while ensuring critical on-site operations run smoothly. You will collaborate with engineering and product development teams to provide feedback on product performance and identify areas for improvement. A customer-centric mindset and a commitment to delivering exceptional service are highly valued. If you are a problem-solver with a passion for technology and a desire to contribute to the success of a leading organization from the comfort of your home, we want to hear from you.
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Remote Technical Support Specialist (Field Equipment)

40100 Garissa, North Eastern KES75000 Annually WhatJobs Direct

Posted 2 days ago

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Job Description

full-time
Our client, a leading provider of industrial equipment, is seeking a dedicated Remote Technical Support Specialist to assist customers with installation, maintenance, and troubleshooting of their specialized machinery. This fully remote role requires a deep understanding of mechanical, electrical, and operational aspects of industrial equipment. You will be the primary point of contact for clients experiencing technical issues, providing expert guidance and solutions through phone, email, and video conferencing. The ideal candidate will possess exceptional diagnostic skills and the ability to clearly explain complex technical procedures to users with varying levels of expertise.

Responsibilities include diagnosing equipment malfunctions, guiding customers through repair and maintenance procedures, and coordinating with field service engineers when on-site intervention is necessary. You will also be responsible for maintaining accurate records of support interactions, creating technical documentation, and contributing to a knowledge base of common issues and solutions. A proactive approach to customer service and a commitment to ensuring client satisfaction are essential. The ability to manage multiple support requests simultaneously and work effectively under pressure in a virtual environment is critical.

This is a fantastic opportunity for a technically skilled individual to provide critical support to a global customer base from the convenience of their home office. If you are passionate about industrial equipment and excel at remote technical problem-solving, we encourage you to apply. While the role is remote, it services clients in the **Garissa, Garissa, KE** area and surrounding regions. You must be able to work independently, manage your time efficiently, and maintain clear and consistent communication with both customers and internal teams. Experience with industrial automation systems is a plus.

Responsibilities:
  • Provide remote technical support for industrial equipment.
  • Diagnose and troubleshoot equipment failures and operational issues.
  • Guide customers through installation, maintenance, and repair procedures.
  • Escalate complex issues to field service teams or engineering.
  • Maintain detailed records of support interactions and solutions.
  • Develop and update technical documentation and knowledge base articles.
  • Ensure high levels of customer satisfaction through timely and effective support.
Qualifications:
  • Associate's degree or higher in a relevant technical field (e.g., Mechanical Engineering Technology, Electrical Engineering).
  • Minimum of 3 years of experience in technical support or field service for industrial equipment.
  • Strong understanding of mechanical, electrical, and operational principles of machinery.
  • Proficiency in using remote support tools and diagnostic software.
  • Excellent problem-solving, communication, and customer service skills.
  • Ability to work independently and manage workload effectively in a remote setting.
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Remote Field Service Technical Lead (Virtual)

50100 Bungoma, Western KES110000 Annually WhatJobs Direct

Posted 2 days ago

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Job Description

full-time
Our client is seeking a highly skilled and experienced Remote Field Service Technical Lead to provide remote technical support and guidance for installation and maintenance activities. This is a critical, fully remote role where you will leverage your expertise to assist field technicians virtually. You will be responsible for diagnosing complex technical issues, providing step-by-step instructions for installation, troubleshooting, and repair of equipment. This role requires extensive knowledge of mechanical, electrical, and software systems relevant to our client's products. You will analyze diagnostic data, consult technical documentation, and collaborate with engineering teams to resolve challenging problems. The Technical Lead will also be responsible for creating and updating technical documentation, training materials, and best practice guides for field service personnel. Exceptional communication skills, both written and verbal, are paramount for effectively conveying technical information remotely. The ability to remain calm under pressure and provide clear, concise guidance is essential. The ideal candidate will have a strong background in technical support, field service, or a related engineering discipline. Experience with remote diagnostic tools and video conferencing platforms is required. A Bachelor's degree in Engineering or a related technical field is preferred, along with significant hands-on experience. This position plays a vital role in ensuring customer satisfaction and minimizing downtime, with a focus on supporting operations related to **Bungoma, Bungoma, KE**, but performed entirely remotely.
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Remote Lead Field Service Technician - Technical Support

20117 Karagita KES180000 Annually WhatJobs Direct

Posted 2 days ago

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Job Description

full-time
Our client is seeking a highly skilled and experienced Lead Field Service Technician to join their remote technical support team. This critical role involves providing expert-level remote troubleshooting, guidance, and technical support to field technicians and end-users on complex machinery and equipment. You will be instrumental in diagnosing issues, developing solutions, and ensuring the optimal performance and uptime of client systems. The ideal candidate will possess deep technical expertise, excellent problem-solving skills, and the ability to communicate intricate technical information clearly and effectively in a virtual setting.

Key Responsibilities:
  • Provide advanced remote technical support and troubleshooting for complex mechanical, electrical, and software systems.
  • Diagnose equipment malfunctions and failures using diagnostic tools and remote access software.
  • Develop clear, step-by-step repair and maintenance procedures for field technicians.
  • Guide and mentor field service technicians remotely, enhancing their technical capabilities.
  • Analyze recurring technical issues and propose preventative maintenance strategies.
  • Create and update technical documentation, including user manuals, service guides, and troubleshooting databases.
  • Collaborate with engineering and product development teams to provide feedback on product performance and identify areas for improvement.
  • Manage escalations and resolve complex technical problems efficiently.
  • Ensure adherence to safety protocols and best practices during all service interventions.
  • Track service requests, resolutions, and customer feedback using the CRM system.
  • Develop training materials and deliver remote training sessions to field staff and clients.
  • Maintain a high level of technical expertise on the company's product line.
  • Contribute to the development of remote support strategies and tools.
  • Communicate effectively with internal departments and external clients regarding technical matters.
  • Oversee the quality of remote technical assistance provided by the team.

Qualifications:
  • Minimum of 7 years of experience in field service, technical support, or a related role, with a focus on complex equipment.
  • In-depth knowledge of mechanical, electrical, and software systems relevant to the industry.
  • Proven ability to troubleshoot and diagnose complex technical issues remotely.
  • Excellent communication, presentation, and interpersonal skills, with the ability to explain technical concepts to diverse audiences.
  • Proficiency in using remote diagnostic tools, CRM software, and technical documentation platforms.
  • Strong analytical and problem-solving skills.
  • Ability to work independently and manage multiple priorities in a demanding remote environment.
  • Relevant technical certifications or an Associate's/Bachelor's degree in a technical field (e.g., Engineering, Electronics).
  • Experience in leading or mentoring technical teams is essential.
  • Familiarity with project management principles.
  • Adaptability and a strong desire to learn new technologies.
  • Previous experience in a remote technical support role is highly desirable.
This is a fully remote position, offering the flexibility to work from your home office. Our client is committed to providing a robust remote work environment with the necessary technological resources and support for success. You will have the autonomy to manage complex technical challenges and contribute significantly to client satisfaction and equipment reliability.
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Remote Senior Field Service Technician (Technical Support)

20100 Mwembe KES90000 Annually WhatJobs Direct

Posted 2 days ago

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Job Description

full-time
Our client is seeking a highly skilled Senior Remote Field Service Technician to provide expert technical support and maintenance for our advanced equipment. While this role involves remote coordination and support, it requires significant travel to client sites for hands-on installation, troubleshooting, and repair. You will be the primary point of contact for our clients, ensuring their systems operate at peak performance.

Your core responsibilities will include diagnosing and resolving complex technical issues with machinery and systems, performing preventive maintenance, and executing installations and upgrades. You will conduct on-site assessments, provide technical training to clients, and document all service activities thoroughly. This role demands strong problem-solving skills, the ability to interpret technical manuals and schematics, and a deep understanding of electromechanical systems. Effective communication with both clients and our remote technical support team is crucial for seamless service delivery.

The ideal candidate will have extensive experience in field service, installation, and maintenance, with a strong background in a relevant technical discipline. Excellent diagnostic skills, proficiency with testing equipment, and a solid understanding of safety protocols are essential. You should be adept at working independently, managing your schedule effectively, and prioritizing tasks to meet client needs. A customer-centric approach, combined with strong technical acumen, will ensure success in this challenging and rewarding role. This position offers the opportunity to travel extensively and utilize your expertise to support critical infrastructure.

Essential Qualifications:
  • Associate's or Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related technical field.
  • Minimum of 5 years of experience in field service, installation, maintenance, or technical support of complex equipment.
  • Proven ability to diagnose and repair intricate electromechanical systems.
  • Proficiency with diagnostic tools, testing equipment, and technical documentation.
  • Strong understanding of safety procedures and best practices in industrial environments.
  • Excellent customer service and communication skills, with the ability to explain technical concepts clearly.
  • Valid driver's license and willingness to travel extensively as required.
  • Ability to work independently and manage time effectively on the road.
Join our client and be a crucial part of our technical operations, providing essential on-site support and ensuring the seamless functioning of our equipment. This role requires you to be based within commuting distance of Nakuru, Nakuru, KE , with extensive travel.
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Senior Field Service and Technical Support Engineer (Remote)

50100 Kakamega, Western KES3800000 Annually WhatJobs Direct

Posted 2 days ago

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Job Description

full-time
Our client is seeking a highly skilled Senior Field Service and Technical Support Engineer to join their distributed, fully remote workforce. In this critical role, you will be responsible for providing advanced remote troubleshooting, diagnostics, and technical support for complex electromechanical systems and industrial equipment. You will act as a subject matter expert, guiding on-site technicians and end-users through intricate repair procedures, preventative maintenance, and system optimization. Your expertise will be crucial in minimizing downtime and ensuring the optimal performance of our client's products. Responsibilities include developing and delivering remote training programs for field technicians and customers, creating detailed technical documentation, troubleshooting guides, and knowledge base articles. You will also be involved in analyzing service data to identify recurring issues, recommending product improvements, and contributing to the development of remote diagnostics tools. The ideal candidate will possess a strong background in mechanical, electrical, or mechatronic engineering, with a proven ability to diagnose and resolve complex technical problems remotely. Excellent problem-solving skills, exceptional communication abilities, and a customer-centric approach are essential. Experience with industrial automation, control systems, or specific equipment relevant to our client's industry is highly desirable. You must be comfortable working independently, managing your time effectively, and collaborating with global teams via digital platforms. This is a remote-first position, requiring a dedicated home office setup and reliable internet connectivity. We are looking for a proactive, self-motivated individual who can provide critical support and drive customer satisfaction through remote expertise. Your role will be pivotal in ensuring the seamless operation of equipment and maintaining high service levels across various locations, all managed from a remote setup. The ability to interpret technical schematics and diagnostic outputs is fundamental to success in this role.
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Field Service Engineer - Remote Technical Support

70100 Garissa, North Eastern KES140000 Annually WhatJobs Direct

Posted 2 days ago

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Job Description

full-time
Our client, a leading provider of industrial equipment, is seeking a dedicated and technically proficient Field Service Engineer to provide remote support and troubleshooting. This role is 100% remote, allowing you to work from your chosen location. You will be the primary point of contact for customers experiencing technical issues with our client's equipment, providing expert diagnosis and resolution via remote channels. This includes phone support, video conferencing, and remote access tools. The successful candidate will possess a strong mechanical and electrical aptitude, a deep understanding of industrial machinery, and exceptional problem-solving skills. Your responsibilities will involve guiding customers through diagnostic procedures, interpreting technical schematics and manuals, documenting support interactions, and escalating complex issues to higher-level technical teams when necessary. You will also contribute to the creation of knowledge base articles and training materials. The ability to communicate complex technical information clearly and concisely to a non-technical audience is essential. Although our operational hub is in **Garissa, Garissa, KE**, this position is fully remote.

Key Responsibilities:
  • Provide expert remote technical support and troubleshooting for industrial equipment.
  • Diagnose and resolve customer issues via phone, email, video conferencing, and remote access tools.
  • Guide customers through complex installation, maintenance, and repair procedures.
  • Interpret technical manuals, schematics, and diagnostic data.
  • Document all customer interactions, issues, and resolutions accurately in the CRM system.
  • Escalate unresolved issues to appropriate technical support teams or engineers.
  • Contribute to the development of technical documentation, FAQs, and knowledge base articles.
  • Ensure high levels of customer satisfaction through effective problem-solving and communication.
  • Collaborate with internal engineering and product teams to identify recurring issues and suggest improvements.
  • Stay current with product updates, technical specifications, and service procedures.
Qualifications:
  • Bachelor's degree or Diploma in Mechanical Engineering, Electrical Engineering, or a related technical field.
  • Minimum of 3 years of experience in field service, technical support, or maintenance of industrial machinery.
  • Strong mechanical and electrical troubleshooting skills.
  • Proficiency with diagnostic tools and technical manuals.
  • Excellent problem-solving, analytical, and critical thinking abilities.
  • Exceptional communication, interpersonal, and customer service skills.
  • Ability to explain complex technical concepts clearly to diverse audiences.
  • Experience working remotely and independently.
  • Familiarity with CRM software and remote support tools is an advantage.
This is an exciting opportunity to leverage your technical expertise in a fully remote capacity, supporting a global customer base.
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