What Jobs are available for Social Media Community Manager in Kenya?
Showing 2681 Social Media Community Manager jobs in Kenya
Social Media & Community Manager
Posted 3 days ago
Job Viewed
Job Description
Our client is seeking a creative and strategic Social Media & Community Manager to build and engage their online community. This is a fully remote position, allowing you to foster brand loyalty and drive meaningful interactions from anywhere. The ideal candidate is passionate about social media, has a knack for crafting compelling content, and excels at building relationships with online audiences. You will be responsible for managing all social media channels, developing content calendars, engaging with followers, monitoring online conversations, and reporting on social media performance.
Key Responsibilities:
Qualifications and Skills:
Key Responsibilities:
- Develop and execute a comprehensive social media strategy across platforms such as Facebook, Instagram, Twitter, LinkedIn, and TikTok.
- Create, curate, and schedule engaging and relevant content, including text, images, and videos.
- Monitor social media channels for comments, messages, and mentions, responding promptly and professionally.
- Foster and grow an online community by interacting with followers, encouraging discussions, and managing user-generated content.
- Identify and engage with influencers and brand advocates.
- Track, analyze, and report on key social media metrics (e.g., engagement rate, reach, follower growth, sentiment).
- Stay up-to-date with the latest social media trends, platform updates, and best practices.
- Collaborate with marketing and design teams to ensure brand consistency in all communications.
- Manage social media advertising campaigns and budgets, optimizing for performance.
- Develop crisis communication plans and handle any negative feedback or issues on social media.
Qualifications and Skills:
- Proven experience as a Social Media Manager, Community Manager, or in a similar role.
- Excellent understanding of various social media platforms and their respective audiences.
- Strong content creation skills, including copywriting, basic graphic design, and video editing.
- Proficiency in social media management tools (e.g., Hootsuite, Buffer, Sprout Social).
- Experience with social media analytics and reporting.
- Excellent communication, interpersonal, and customer service skills.
- Ability to work independently and manage multiple tasks in a remote setting.
- Creative thinking and a passion for digital storytelling.
- Familiarity with SEO principles as they apply to social media is a plus.
- Bachelor's degree in Marketing, Communications, Journalism, or a related field is preferred.
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0
Social Media Community Manager (Remote)
Posted 3 days ago
Job Viewed
Job Description
Our client is seeking a vibrant and engaged Social Media Community Manager to build and nurture our online presence. This fully remote position is critical for fostering a strong community around our brand, enhancing customer engagement, and managing our social media channels effectively. The ideal candidate possesses exceptional communication skills, a deep understanding of social media platforms and trends, and a passion for connecting with people online. You will be responsible for creating compelling content, moderating discussions, responding to inquiries, and executing social media strategies to drive brand awareness and loyalty. This role requires creativity, empathy, and the ability to manage multiple social media platforms simultaneously in a remote setting. As a remote team member, you will be the voice of our brand online, interacting directly with our audience and contributing to our overall marketing efforts. Key responsibilities include
The successful candidate will have a Bachelor's degree in Marketing, Communications, Journalism, or a related field. At least 2 years of experience in social media management or community management is required. Proven experience managing social media platforms and creating engaging content is essential. Excellent written and verbal communication skills, strong organizational abilities, and a customer-centric approach are mandatory. Familiarity with social media management tools (e.g., Hootsuite, Buffer) and analytics platforms is a plus. This is a fantastic opportunity to build a thriving online community in a fully remote role, supporting our client's outreach in the Garissa, Garissa, KE area. We are looking for a highly motivated and communicative individual who excels in a remote work environment.
- Developing and executing social media strategies across platforms like Facebook, Instagram, Twitter, LinkedIn, and TikTok
- Creating engaging and shareable content, including text, images, and videos
- Monitoring social media channels for mentions, comments, and messages
- Responding to customer inquiries and feedback in a timely and professional manner
- Moderating online discussions and fostering a positive community environment
- Identifying and engaging with influencers and brand advocates
- Analyzing social media performance metrics and reporting on key insights
- Staying up-to-date with social media trends and best practices
- Collaborating with marketing and content teams to align social media efforts
- Managing social media advertising campaigns (basic level)
The successful candidate will have a Bachelor's degree in Marketing, Communications, Journalism, or a related field. At least 2 years of experience in social media management or community management is required. Proven experience managing social media platforms and creating engaging content is essential. Excellent written and verbal communication skills, strong organizational abilities, and a customer-centric approach are mandatory. Familiarity with social media management tools (e.g., Hootsuite, Buffer) and analytics platforms is a plus. This is a fantastic opportunity to build a thriving online community in a fully remote role, supporting our client's outreach in the Garissa, Garissa, KE area. We are looking for a highly motivated and communicative individual who excels in a remote work environment.
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1
Remote Social Media Community Manager
Posted 11 days ago
Job Viewed
Job Description
Our client is seeking an engaging and proactive Remote Social Media Community Manager to cultivate and grow their online community. This fully remote position is perfect for an individual passionate about social media, customer interaction, and brand advocacy. You will be responsible for fostering a vibrant and supportive community around our brand, managing all community channels, and actively engaging with followers. Your duties will include responding to comments and messages, moderating discussions, creating engaging content, and identifying opportunities to build brand loyalty. The ideal candidate will possess excellent written communication skills, a deep understanding of social media platforms and their respective audiences, and a creative flair for content generation. You will monitor social media trends, provide feedback to the marketing team on community sentiment, and help shape social media strategy. Experience with social media management tools and a proven track record of building and engaging online communities is essential. This role requires a self-starter who can work independently, manage their time effectively, and maintain a consistent brand voice. You will play a crucial role in enhancing customer satisfaction, gathering user feedback, and acting as a brand ambassador in the digital space. The successful candidate will be proactive in identifying and addressing potential issues within the community, ensuring a positive experience for all members. This remote opportunity is ideal for someone who thrives on connecting with people online and driving positive engagement. This role will focus on building our online presence and engaging with customers in the **Kericho, Kericho, KE** region and beyond. If you have a passion for social media and community building, and possess the skills to manage these functions remotely, we invite you to apply.
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2
Senior Social Media Community Manager
Posted 17 days ago
Job Viewed
Job Description
Our client is seeking a dynamic and highly engaged Senior Social Media Community Manager to cultivate and grow their online community in a fully remote capacity. This role is critical for fostering brand loyalty, driving engagement, and managing online reputation across all social media channels. The ideal candidate will have a passion for social media, exceptional communication skills, and a proven ability to connect with diverse audiences. You will be responsible for developing and implementing community engagement strategies, creating compelling content, moderating online discussions, and responding to customer inquiries and feedback in a timely and professional manner. This position requires a deep understanding of social media platforms, trends, and best practices, as well as the ability to analyze community sentiment and engagement metrics. You will proactively identify opportunities to enhance community interaction, build brand advocacy, and manage potential crises. Collaboration with marketing, customer service, and product teams will be essential to ensure a consistent brand voice and to gather insights for product and service improvements. This is an exciting opportunity for a creative individual to build and nurture a thriving online community, with a focus on engaging users connected to the **Mlolongo** area, all while working remotely. The successful candidate will possess excellent written and verbal communication skills, a strong sense of empathy, and the ability to de-escalate challenging situations. Proficiency in social media management tools and analytics is required. The ability to work autonomously, manage multiple conversations simultaneously, and maintain a positive brand image in a remote setting is paramount. You will be the primary voice of the brand in online conversations, ensuring a supportive and engaging environment for all members.
Responsibilities:
Responsibilities:
- Develop and implement strategies to grow and engage the online community.
- Create and curate engaging content for social media platforms.
- Moderate online discussions, ensuring a positive and respectful environment.
- Respond to customer inquiries, comments, and feedback promptly and professionally.
- Monitor social media channels for brand mentions, industry trends, and potential issues.
- Build relationships with community members and brand advocates.
- Analyze community engagement metrics and report on key insights.
- Collaborate with marketing and customer service teams to align communication efforts.
- Identify opportunities to enhance the customer experience through community interaction.
- Bachelor's degree in Communications, Marketing, English, or a related field.
- Minimum of 5 years of experience in social media management and community management.
- Proven success in building and engaging online communities.
- Excellent written and verbal communication skills, with a strong understanding of tone and brand voice.
- Proficiency in social media management tools (e.g., Hootsuite, Buffer) and analytics platforms.
- Strong customer service orientation and problem-solving abilities.
- Ability to work independently and manage time effectively in a remote environment.
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3
Senior E-commerce & Social Media Community Manager
Posted 4 days ago
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Job Description
Our client is seeking a vibrant and community-focused Senior E-commerce & Social Media Manager to enhance their online engagement and drive sales. This is a fully remote position, perfect for someone who excels at building relationships and fostering brand loyalty in the digital space. The ideal candidate will have a proven track record in managing online communities, creating engaging social media content, and understanding the interplay between social media presence and e-commerce success. You will be responsible for developing and implementing social media strategies that align with e-commerce objectives, including content creation, community moderation, customer interaction, and social listening. This role involves actively engaging with followers, responding to comments and messages, managing online discussions, and building a loyal community around the brand. You will also play a key role in translating social media engagement into tangible e-commerce sales by promoting products, running social commerce initiatives, and collaborating with the marketing team on integrated campaigns. Experience with various social media platforms (Instagram, Facebook, TikTok, Twitter, LinkedIn, etc.), content management systems, and social media analytics tools is essential. You should be adept at identifying trends, creating compelling narratives, and maintaining a consistent brand voice. Strong customer service skills, empathy, and the ability to de-escalate sensitive situations are crucial. This position requires creativity, strategic thinking, and the ability to work autonomously in a remote environment while maintaining exceptional engagement levels. Your efforts will be vital in strengthening our client's brand presence and driving e-commerce growth through effective community building. The role is associated with **Nairobi, Nairobi, KE**, but the work is performed entirely remotely.
Responsibilities:
Responsibilities:
- Develop and execute social media strategies to drive engagement and e-commerce sales.
- Create compelling and brand-aligned content for various social media platforms.
- Manage and moderate online communities, fostering positive interactions.
- Respond promptly and professionally to comments, messages, and customer inquiries.
- Implement social listening strategies to monitor brand mentions and industry trends.
- Engage with followers to build relationships and foster brand loyalty.
- Promote e-commerce products and campaigns through social media channels.
- Collaborate with marketing and e-commerce teams on integrated campaigns.
- Analyze social media performance metrics and report on key insights.
- Identify and engage with potential brand advocates and influencers.
- Manage social commerce initiatives and optimize for conversion.
- Maintain a consistent brand voice and tone across all platforms.
- Stay updated on social media best practices and platform updates.
- Handle customer service issues escalated through social media channels.
- Bachelor's degree in Marketing, Communications, Journalism, or a related field.
- Minimum of 5 years of experience in social media management and community building.
- Proven experience in e-commerce environments and driving sales through social media.
- Expertise in managing multiple social media platforms (Instagram, Facebook, TikTok, Twitter, etc.).
- Strong understanding of social media analytics and reporting tools.
- Excellent written and verbal communication skills, with strong copywriting abilities.
- Customer-focused with excellent interpersonal and conflict resolution skills.
- Creative mindset with a keen eye for visual content.
- Ability to work independently, manage time effectively, and multitask in a remote setting.
- Experience with social media management tools (e.g., Hootsuite, Buffer).
- Familiarity with e-commerce platforms is a plus.
- Must have a reliable internet connection and a dedicated workspace.
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4
Social Media & Community Manager - Brand Engagement
Posted 15 days ago
Job Viewed
Job Description
Our client, an innovative consumer brand, is seeking a creative and strategic Social Media & Community Manager to build and nurture an engaged online community. This is a fully remote position, enabling you to connect with audiences and manage brand presence from anywhere. You will be responsible for developing and executing engaging social media strategies across various platforms (e.g., Facebook, Instagram, Twitter, TikTok, LinkedIn), creating compelling content, managing community interactions, and fostering brand advocacy. Key duties include planning and scheduling social media content, monitoring social media channels for trends and conversations, responding to comments and messages, and analyzing social media performance to optimize engagement. The ideal candidate possesses a deep understanding of social media platforms, content creation best practices, and community management principles. Proven experience in building and growing online communities, increasing brand engagement, and managing social media campaigns is essential. Strong writing skills, a keen eye for visual content, and proficiency in social media management tools are required. As this is a remote role, you will need excellent communication, organizational skills, and the ability to work autonomously while collaborating effectively with marketing and brand teams virtually. This is an exciting opportunity to shape the online voice and community of a growing brand and make a direct impact on brand perception and customer loyalty.
Responsibilities:
Responsibilities:
- Develop and implement a comprehensive social media strategy aligned with brand objectives.
- Create, curate, and schedule engaging content across all relevant social media platforms.
- Manage and grow online communities, fostering positive interactions and brand advocacy.
- Monitor social media channels for industry trends, customer feedback, and brand mentions.
- Respond promptly and professionally to comments, messages, and inquiries.
- Analyze social media performance metrics and provide regular reports on key insights and recommendations.
- Collaborate with the marketing team on integrated campaigns and brand initiatives.
- Identify and engage with influencers and brand advocates.
- Stay up-to-date with the latest social media best practices and emerging platforms.
- Manage social media advertising campaigns as needed.
- Bachelor's degree in Marketing, Communications, Journalism, or a related field.
- Minimum of 4 years of experience in social media management and community building.
- Proven success in developing and executing social media strategies that drive engagement and brand growth.
- In-depth knowledge of major social media platforms and their respective best practices.
- Experience with social media management and analytics tools (e.g., Hootsuite, Buffer, Sprout Social, Google Analytics).
- Excellent written and verbal communication skills, with a strong command of tone and voice.
- Creative mindset with an eye for compelling visual content.
- Strong organizational skills and ability to manage multiple projects in a remote setting.
- Passion for social media and building online communities.
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5
Remote Lead Social Media Community Manager
Posted 14 days ago
Job Viewed
Job Description
Our client is looking for a dynamic and experienced Lead Social Media Community Manager to build and nurture vibrant online communities. This is a fully remote position, perfect for a proactive individual who thrives on engaging with audiences, fostering brand loyalty, and translating social interactions into meaningful connections. You will be instrumental in shaping the voice and tone of our client's online presence across various social media platforms, ensuring a consistent and compelling brand experience. Your primary focus will be on moderating discussions, responding to user inquiries and feedback, and implementing strategies to encourage user-generated content and community growth. This role demands exceptional communication skills, a deep understanding of social media dynamics, and the ability to manage multiple conversations simultaneously.
Key responsibilities include:
Qualifications:
This fully remote role offers the flexibility to work from anywhere. If you are passionate about building online communities and have a knack for social engagement, this is an exciting opportunity. The original request indicated a focus on **Bungoma, Bungoma, KE**, but the role is entirely remote.
Key responsibilities include:
- Developing and executing community engagement strategies that align with brand objectives and marketing campaigns.
- Monitoring social media channels for mentions, comments, and discussions, and responding in a timely and professional manner.
- Fostering a positive and inclusive community environment, moderating user-generated content, and enforcing community guidelines.
- Identifying and escalating customer service issues, technical problems, or potential crises to relevant departments.
- Creating and sharing engaging content, including polls, Q&As, and discussion prompts, to stimulate conversation.
- Analyzing community sentiment and feedback to provide insights to the marketing and product teams.
- Identifying and engaging with key influencers and brand advocates within the community.
- Collaborating with social media managers to ensure cohesive messaging and campaign integration.
- Developing and maintaining a comprehensive FAQ and knowledge base for community members.
- Reporting on community health, engagement metrics, and key trends.
Qualifications:
- Proven experience as a Community Manager, Social Media Manager, or similar role, with a strong focus on community building.
- Excellent written and verbal communication skills, with a talent for engaging diverse audiences.
- Deep understanding of major social media platforms (Facebook, Instagram, Twitter, LinkedIn, TikTok, etc.) and their community features.
- Experience with social media monitoring and management tools (e.g., Sprinklr, Khoros, Brandwatch).
- Ability to handle customer inquiries and resolve issues with empathy and efficiency.
- Strong organizational skills and the ability to manage multiple tasks and conversations simultaneously.
- Creative thinking and problem-solving abilities.
- Experience in content creation and basic graphic design is a plus.
- Bachelor's degree in Communications, Marketing, Journalism, or a related field is preferred.
This fully remote role offers the flexibility to work from anywhere. If you are passionate about building online communities and have a knack for social engagement, this is an exciting opportunity. The original request indicated a focus on **Bungoma, Bungoma, KE**, but the role is entirely remote.
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6
Social Media Community Manager (Hybrid)
Posted 10 days ago
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Job Description
Our client, a vibrant lifestyle brand, is looking for an engaging and creative Social Media Community Manager to foster a thriving online community. This role involves a hybrid work model, offering a blend of remote flexibility and in-office collaboration, servicing clients and customers connected to the Embu, Embu, KE region. You will be responsible for developing and executing social media strategies across various platforms (e.g., Facebook, Instagram, Twitter, TikTok) to increase brand awareness, engagement, and customer loyalty. This includes creating compelling and shareable content, scheduling posts, and interacting with followers in a timely and authentic manner. You will monitor social media channels for mentions, respond to comments and messages, and address customer inquiries and concerns promptly and professionally. Building relationships with influencers and brand advocates, and organizing online events and campaigns to boost community interaction are also key responsibilities. Analyzing social media metrics and reporting on performance, providing insights, and recommending adjustments to strategies will be crucial. The ideal candidate possesses excellent written and verbal communication skills, a keen understanding of social media trends and best practices, and a creative flair for content creation. Experience with social media management tools and a passion for community building are essential. You should be able to work independently and as part of a team, managing your time effectively to meet deadlines. A strong understanding of brand voice and the ability to adapt communication styles to different platforms are required. If you are a social media savvy individual with a talent for engaging audiences and building strong online communities, we encourage you to apply.
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7
Senior Social Media Manager, Remote Community Building
Posted 24 days ago
Job Viewed
Job Description
Our client is seeking a creative and strategic Senior Social Media Manager to lead and grow our online communities through compelling content and engagement strategies, entirely in a remote setting. This role is key to enhancing brand visibility, fostering customer loyalty, and driving conversation across all our social media platforms. You will be responsible for developing and executing social media strategies, creating engaging content, managing social media calendars, monitoring social listening, and analyzing performance metrics. The ideal candidate will have a deep understanding of various social media platforms, content creation best practices, community management techniques, and social media analytics tools. You must be adept at crafting compelling narratives, responding to community interactions, and identifying opportunities to expand our reach and impact. This role requires exceptional written and verbal communication skills, a keen eye for visual aesthetics, and the ability to think strategically while executing tactically. Strong organizational skills are crucial for managing multiple platforms and campaigns simultaneously from a remote location. You will work collaboratively with marketing, PR, and customer service teams to ensure a consistent brand voice and cohesive messaging.
Key Responsibilities:
Key Responsibilities:
- Develop and implement comprehensive social media strategies aligned with marketing and business objectives.
- Create, curate, and manage engaging and high-quality content (text, image, video) for all social media platforms.
- Plan and maintain a detailed social media content calendar.
- Monitor social media channels for trends, conversations, and opportunities for engagement.
- Respond to comments, messages, and inquiries in a timely and professional manner, fostering community interaction.
- Analyze social media performance metrics, generate reports, and provide insights for strategy optimization.
- Manage social media advertising campaigns, ensuring effective budget allocation and targeting.
- Stay abreast of the latest social media trends, platform updates, and best practices.
- Collaborate with cross-functional teams to ensure brand consistency and support campaign initiatives.
- Identify and engage with influencers and brand advocates.
- Bachelor's degree in Marketing, Communications, Journalism, or a related field.
- Minimum of 5-7 years of experience in social media management, content creation, and community management.
- Proven track record of developing and executing successful social media strategies that drive engagement and growth.
- Expertise in major social media platforms (Facebook, Instagram, Twitter, LinkedIn, TikTok, etc.) and their respective best practices.
- Strong content creation skills, including copywriting, basic graphic design, and video editing.
- Proficiency with social media management tools (e.g., Hootsuite, Buffer, Sprout Social) and analytics platforms (e.g., Google Analytics, native platform insights).
- Excellent written and verbal communication skills, with a strong ability to craft compelling narratives.
- High level of creativity and attention to detail.
- Ability to manage multiple projects and deadlines effectively in a remote work environment.
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8
Digital Marketing and Social Media Manager
Posted 11 days ago
Job Viewed
Job Description
Our client, a dynamic and rapidly expanding e-commerce brand, is looking for a talented and results-driven Digital Marketing and Social Media Manager to lead their online presence. This fully remote role offers an exciting opportunity to shape and execute comprehensive digital marketing strategies. You will be responsible for developing and implementing engaging social media campaigns across various platforms, managing content calendars, and growing our online community. Key duties include SEO/SEM strategy, email marketing, performance analysis, and leveraging digital advertising to drive traffic and conversions. The ideal candidate will possess a deep understanding of current digital marketing trends, analytics tools, and social media best practices. Strong creative skills, excellent writing ability, and a proven track record of successful digital campaigns are essential. You will work collaboratively with design and product teams to ensure brand consistency and effective messaging. This role requires exceptional organizational skills, the ability to manage multiple projects simultaneously, and a proactive approach to problem-solving in a remote environment. You will be instrumental in enhancing brand visibility, engaging our target audience, and contributing to overall business growth. This position is associated with our operations in Ruiru, Kiambu, KE but is a 100% remote position, providing excellent work-life integration. You will be responsible for monitoring online conversations, responding to customer inquiries, and managing online reputation.
Key Responsibilities:
Key Responsibilities:
- Develop and execute digital marketing and social media strategies.
- Manage social media platforms, content creation, and community engagement.
- Plan and implement SEO/SEM campaigns and analyze performance.
- Oversee email marketing campaigns and lead generation efforts.
- Monitor digital marketing trends and competitor activities.
- Analyze website traffic and campaign performance using analytics tools.
- Collaborate with cross-functional teams on digital initiatives.
- Manage online advertising budgets and optimize campaigns for ROI.
- Develop and maintain brand voice and messaging across all digital channels.
- Generate reports on digital marketing performance and provide actionable insights.
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9