943 Senior Spa Operations Manager jobs in Kenya
Senior Spa Operations Manager & Wellness Strategist
Posted 1 day ago
Job Viewed
Job Description
Our client is seeking a visionary and results-oriented Senior Spa Operations Manager & Wellness Strategist to lead their wellness division, operating in a fully remote capacity. This executive role is responsible for developing and implementing strategies to enhance the spa and wellness experience, optimize operational efficiency, and drive revenue growth. You will oversee all aspects of spa and wellness services, including staff management, client relations, inventory control, and marketing initiatives. The ideal candidate possesses a comprehensive understanding of the beauty and wellness industry, advanced knowledge of spa therapies and treatments, and proven experience in operations management. This is a remote-first position requiring exceptional leadership, interpersonal, and strategic planning skills. You will collaborate with various stakeholders, including therapists, aestheticians, and business development teams, to ensure a seamless and high-quality client experience. Responsibilities include developing service protocols, managing budgets, curating wellness programs, and implementing customer satisfaction initiatives. Proficiency in spa management software and a strong understanding of marketing and sales strategies within the wellness sector are essential. You will also be responsible for staying abreast of industry trends, identifying new service offerings, and ensuring compliance with health and safety regulations. The ability to effectively manage a remote team, inspire excellent service delivery, and maintain strong client relationships is paramount. This position offers a unique opportunity to shape the future of wellness offerings for our client, impacting their services and client experience for locations including Garissa, Garissa, KE , all managed remotely.
This advertiser has chosen not to accept applicants from your region.
0
Senior Spa Operations Manager - Remote Wellness Program Development
Posted 23 days ago
Job Viewed
Job Description
Our client is seeking a highly experienced and passionate Senior Spa Operations Manager to lead their remote wellness program development and operational strategies. This is a fully remote position, ideal for an individual with a deep understanding of spa operations, client experience, and wellness modalities, who thrives in a distributed work environment. You will be responsible for designing, implementing, and overseeing innovative wellness programs, developing operational frameworks, and ensuring the highest standards of service delivery across a network of affiliated wellness centers. Your role will involve extensive research into wellness trends, staff training program development, and strategic planning for service expansion. The ideal candidate possesses strong leadership qualities, exceptional organizational skills, and a proven ability to drive operational excellence in the beauty and wellness sector from a distance.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Develop and refine operational strategies for spa and wellness services, ensuring efficiency and quality.
- Design and implement innovative wellness programs and treatment protocols, aligning with current industry trends.
- Create comprehensive training materials and virtual training programs for spa therapists and wellness practitioners.
- Establish and maintain high standards for customer service and client experience in all wellness offerings.
- Conduct market research to identify new wellness services, products, and technologies to incorporate.
- Develop operational budgets and manage expenses effectively.
- Monitor operational performance metrics and implement continuous improvement initiatives.
- Collaborate with marketing and sales teams to promote wellness offerings and drive client acquisition.
- Ensure compliance with health, safety, and sanitation regulations in all operational aspects.
- Manage relationships with suppliers and vendors for spa and wellness products.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, Wellness, or a related field.
- Minimum of 7 years of progressive experience in spa or wellness management, with a strong focus on operations.
- Demonstrated experience in developing and launching new wellness programs or services.
- In-depth knowledge of various spa treatments, modalities, and wellness therapies.
- Proven ability to manage operational budgets and drive profitability.
- Excellent leadership, team management, and communication skills, with experience in remote team oversight.
- Strong analytical and problem-solving abilities.
- Proficiency in spa management software and general office productivity tools.
- Experience in creating and delivering training programs.
- Passion for the beauty and wellness industry and a commitment to client well-being.
This advertiser has chosen not to accept applicants from your region.
1
Senior Spa Manager - Wellness Operations
Posted 14 days ago
Job Viewed
Job Description
Our client, a luxury wellness retreat, is seeking a highly experienced and passionate Senior Spa Manager to lead their renowned spa operations, entirely remotely. This is a unique opportunity for a seasoned professional to oversee the strategic direction, operational excellence, and guest experience of a high-end spa facility. You will be responsible for developing and implementing innovative treatment menus, managing a diverse team of therapists and wellness practitioners, controlling operational costs, and ensuring the highest standards of service delivery. The ideal candidate will possess a deep understanding of spa management, wellness trends, aromatherapy, and various therapeutic modalities. Strong leadership, exceptional communication, and meticulous organizational skills are essential. You will focus on driving revenue through effective marketing initiatives, loyalty programs, and strategic partnerships. The ability to lead and motivate a remote team, maintain impeccable service standards, and adapt to evolving guest expectations is paramount. This role requires a proactive approach, a keen eye for detail, and a commitment to creating a tranquil and rejuvenating experience for every guest. This is a remarkable chance to shape the future of a leading wellness destination from the comfort of your own home, ensuring an unparalleled guest experience.
Key Responsibilities:
Key Responsibilities:
- Oversee all aspects of spa operations, ensuring seamless service delivery and adherence to luxury standards.
- Develop and manage the spa budget, controlling expenses and maximizing profitability.
- Create and implement innovative spa treatment menus, wellness programs, and retail offerings.
- Lead, train, and motivate the spa team, fostering a positive and professional work environment.
- Manage therapist schedules, performance, and ongoing professional development.
- Ensure compliance with all health, safety, and hygiene regulations.
- Develop and execute marketing strategies to attract and retain clientele.
- Manage inventory of spa products and retail stock, ensuring optimal levels and quality.
- Monitor guest feedback and implement improvements to enhance the overall guest experience.
- Collaborate with other departments to ensure a cohesive guest experience.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 6 years of progressive experience in spa management, with at least 3 years in a senior leadership role.
- Proven experience in managing luxury spa operations with a focus on exceptional guest service.
- In-depth knowledge of various spa treatments, therapies, and wellness modalities.
- Strong understanding of spa financial management, budgeting, and P&L responsibility.
- Excellent leadership, team-building, and communication skills.
- Proficiency in spa management software and POS systems.
- Ability to develop and implement effective marketing and sales strategies.
- A passion for wellness and a commitment to delivering outstanding guest experiences.
- Experience working in a remote management capacity is highly desirable.
This advertiser has chosen not to accept applicants from your region.
2
Director of Virtual Spa Operations & Wellness Programs
Posted 7 days ago
Job Viewed
Job Description
Our client is revolutionizing the beauty and wellness industry by seeking a visionary Director of Virtual Spa Operations & Wellness Programs. This is a premier, fully remote leadership opportunity for an individual passionate about delivering exceptional client experiences and innovative wellness solutions through digital platforms. You will be responsible for conceptualizing, developing, and executing comprehensive virtual spa operations and a diverse range of wellness programs designed to promote holistic well-being. The ideal candidate will possess extensive experience in spa management, wellness program development, and a deep understanding of digital service delivery. You will lead a team of remote wellness practitioners and customer service professionals, ensuring seamless service delivery and client satisfaction. This role requires strong strategic planning, operational oversight, and a commitment to fostering a positive and supportive remote work environment.
Responsibilities:
Responsibilities:
- Develop and implement the overall strategy for virtual spa operations and online wellness programs.
- Oversee the daily operations of the virtual spa, ensuring high-quality service delivery.
- Design, curate, and manage a diverse portfolio of online wellness services, including virtual consultations, guided meditations, fitness classes, and mindfulness sessions.
- Recruit, train, and manage a remote team of wellness professionals (e.g., therapists, coaches, instructors).
- Establish and maintain service standards, protocols, and quality assurance measures for all virtual offerings.
- Develop and manage budgets, forecasts, and resource allocation for the virtual spa and wellness programs division.
- Collaborate with marketing and technology teams to enhance the user experience and promote virtual services.
- Monitor industry trends and incorporate innovative wellness practices and technologies.
- Analyze performance metrics, gather client feedback, and implement improvements to enhance service offerings and client satisfaction.
- Ensure compliance with all relevant health, safety, and data privacy regulations.
- Foster a collaborative and supportive team culture within a remote work setting.
- Bachelor's degree in Hospitality Management, Business Administration, Wellness, or a related field. A Master's degree is a plus.
- Minimum of 8 years of progressive experience in spa management, wellness program development, or a related field, with at least 3 years in a leadership role.
- Demonstrated experience in developing and managing online or virtual service delivery models.
- Strong understanding of various wellness modalities and a passion for holistic health.
- Proven ability to lead and motivate remote teams.
- Excellent strategic planning, operational management, and financial acumen.
- Exceptional communication, interpersonal, and customer service skills.
- Proficiency in using virtual collaboration tools and spa management software.
- Experience in digital marketing and online service promotion is advantageous.
- Certification in relevant wellness disciplines (e.g., yoga, meditation, coaching) is a plus.
This advertiser has chosen not to accept applicants from your region.
3
Lead Cosmetologist & Spa Operations Manager
Posted 16 days ago
Job Viewed
Job Description
Our client is seeking a highly skilled and experienced Lead Cosmetologist and Spa Operations Manager to oversee their premier beauty and wellness center. This is a fully remote position, allowing you to manage operations and client consultations from the comfort of your home office. The ideal candidate will have a comprehensive background in cosmetology, a proven track record in spa management, and exceptional leadership abilities. You will be responsible for ensuring the highest standards of client service, staff training and development, inventory management, and the overall operational efficiency of the spa. This role requires a deep understanding of various beauty treatments, skincare science, and the latest industry trends. You will also play a crucial role in developing and implementing new service offerings, marketing strategies, and client retention programs. The successful candidate will manage a team of aestheticians, therapists, and receptionists, fostering a positive and productive work environment. Key responsibilities include setting performance goals, conducting regular reviews, managing schedules, and ensuring compliance with health and safety regulations. Client consultation will be a significant part of the role, requiring excellent communication and interpersonal skills to understand client needs and recommend appropriate treatments. Proficiency in spa management software and online booking systems is essential. This position is based in Ongata Rongai, Kajiado, KE , but is managed remotely. We are looking for an innovative individual with a passion for the beauty and wellness industry, who can drive growth and enhance the client experience. A cosmetology certification from a recognized institution and a minimum of 7 years of experience in the field, with at least 3 years in a management capacity, are required. Strong business acumen, financial management skills, and a commitment to continuous improvement are also necessary. You will be instrumental in shaping the spa's reputation and ensuring client satisfaction through exceptional service delivery. This remote role requires self-discipline, excellent organizational skills, and the ability to motivate a team from a distance. Opportunities for professional development and staying current with global beauty trends will be provided. Join us in redefining beauty and wellness experiences through cutting-edge practices and unparalleled customer care, all managed from a flexible, remote setting.
This advertiser has chosen not to accept applicants from your region.
4
Lead Esthetician & Spa Operations Manager
Posted 23 days ago
Job Viewed
Job Description
Our client, a premier wellness retreat, is seeking a highly skilled and motivated Lead Esthetician & Spa Operations Manager to oversee their exceptional spa services. This is a fully remote position, allowing you to manage operations and client experience from anywhere. You will be responsible for delivering a wide range of advanced esthetic treatments, including facials, chemical peels, microdermabrasion, and body treatments. In addition to providing outstanding client care, you will manage the day-to-day operations of the spa, ensuring smooth service delivery and adherence to the highest standards of hygiene and professionalism. This includes staff scheduling, inventory management, and client relationship management. The ideal candidate will possess extensive knowledge of skincare science, product ingredients, and treatment protocols. Strong leadership and team management skills are essential, along with the ability to train and mentor junior estheticians. Excellent customer service and communication skills are paramount to creating a relaxing and personalized client experience. Proficiency in using spa management software for booking, client records, and reporting is required. We are looking for a passionate and dedicated individual with a commitment to continuous learning and staying abreast of the latest trends in the beauty and wellness industry. A valid esthetician license and certifications in advanced treatments are mandatory. A minimum of 7 years of experience as an esthetician, with at least 3 years in a supervisory or management role, is required. This role presents a unique opportunity to lead and inspire a team, elevate the client experience, and contribute to the success of a highly reputable wellness brand, all while enjoying the flexibility of remote work. The challenge involves maintaining exceptional service standards and operational efficiency. The objective is to enhance client satisfaction and retention. The opportunity is to grow within a respected organization focused on well-being and professional development. Your leadership will be key to the spa's continued excellence.
This advertiser has chosen not to accept applicants from your region.
5
Remote Lead Esthetician & Spa Operations Manager
Posted 23 days ago
Job Viewed
Job Description
Our client, a premium wellness brand, is seeking a passionate and skilled Remote Lead Esthetician & Spa Operations Manager to elevate their client experience and manage spa operations. This is a unique, fully remote opportunity for an expert in skincare and beauty treatments who also possesses strong operational and leadership capabilities. You will be instrumental in developing and delivering exceptional client services, training remote staff, managing inventory, and ensuring the consistent delivery of high-quality treatments and consultations.
Key Responsibilities:
Qualifications:
This role is ideal for a dedicated professional who can lead and inspire from a distance, ensuring excellence in beauty and wellness services. Your expertise will directly contribute to the success of our client's operations, potentially impacting services offered within the vibrant area of Ongata Rongai, Kajiado, KE .
Key Responsibilities:
- Design and implement advanced esthetician treatment protocols and service offerings.
- Provide expert virtual consultations and personalized skincare recommendations to clients.
- Train and coach remote estheticians and beauty advisors on techniques, product knowledge, and client service standards.
- Oversee the selection and management of skincare products and professional treatment supplies.
- Develop and manage inventory control procedures for skincare and spa products.
- Ensure consistent delivery of exceptional client experiences through virtual interactions and support.
- Monitor client feedback and implement strategies for continuous service improvement.
- Stay updated on the latest trends, technologies, and best practices in the beauty and wellness industry.
- Collaborate with marketing to develop promotional campaigns and client engagement initiatives.
- Maintain a high level of professionalism and expertise in all aspects of the role.
Qualifications:
- Certified Esthetician with a recognized professional qualification.
- Minimum of 6 years of hands-on experience as an esthetician, with at least 2 years in a supervisory or leadership role.
- Proven expertise in a wide range of skincare treatments, product lines, and equipment.
- Excellent client consultation and communication skills, with the ability to build rapport remotely.
- Strong understanding of spa operations, inventory management, and customer service best practices.
- Experience in training and mentoring beauty professionals.
- Passion for the beauty and wellness industry and a commitment to client satisfaction.
- Proficiency with virtual communication and CRM tools.
- Ability to work independently and manage multiple priorities effectively in a remote setting.
- Knowledge of relevant health and safety regulations in the beauty industry.
This role is ideal for a dedicated professional who can lead and inspire from a distance, ensuring excellence in beauty and wellness services. Your expertise will directly contribute to the success of our client's operations, potentially impacting services offered within the vibrant area of Ongata Rongai, Kajiado, KE .
This advertiser has chosen not to accept applicants from your region.
Be The First To Know
About the latest Senior spa operations manager Jobs in Kenya !
6
Senior Cosmetologist & Spa Operations Manager (Remote)
Posted 8 days ago
Job Viewed
Job Description
Our client, a boutique luxury spa chain focused on holistic wellness, is seeking an experienced and passionate Senior Cosmetologist & Spa Operations Manager to lead their remote operational strategy and client experience. This role is fully remote, allowing you to leverage your expertise from anywhere. You will be responsible for defining and implementing best practices in cosmetology services, managing spa operations, ensuring exceptional client satisfaction, and driving revenue growth. The ideal candidate possesses a strong background in advanced cosmetology techniques, a deep understanding of spa management, and excellent leadership and communication skills to guide teams and clients remotely. You will play a key role in shaping the future of our client's unique wellness offerings.
Responsibilities:
Qualifications:
Responsibilities:
- Develop and refine advanced cosmetology service protocols and treatment plans.
- Oversee the operational aspects of spa services, ensuring quality, consistency, and client safety.
- Manage client relations, addressing inquiries, feedback, and ensuring an exceptional service experience.
- Lead and mentor a team of cosmetologists and therapists, providing ongoing training and performance management.
- Develop and manage spa service menus, pricing strategies, and promotional offers.
- Monitor inventory of spa products and supplies, managing procurement and cost-effectiveness.
- Contribute to marketing and branding efforts, ensuring alignment with the spa's luxury image.
- Analyze spa performance metrics, identifying trends and implementing strategies for improvement.
- Stay abreast of the latest trends, techniques, and products in the beauty and wellness industry.
- Ensure compliance with all relevant health, hygiene, and safety regulations.
Qualifications:
- Diploma or Certification in Cosmetology from a recognized institution.
- 8+ years of experience in advanced cosmetology, with at least 3 years in a management or supervisory role within a high-end spa or salon environment.
- Expertise in a wide range of cosmetology services, including skincare, makeup artistry, hair care, and nail services.
- Strong understanding of spa operations management, client service best practices, and inventory control.
- Excellent communication, interpersonal, and customer service skills.
- Ability to lead and motivate a remote team effectively.
- Passion for the beauty and wellness industry, with a keen eye for detail and aesthetics.
- Experience with spa management software is a plus.
- Understanding of marketing principles within the beauty and wellness sector.
- Must be able to work remotely from Thika, Kiambu, KE or any other approved location.
This advertiser has chosen not to accept applicants from your region.
7
Director of Spa and Wellness Operations
Posted 19 days ago
Job Viewed
Job Description
Our client, a luxurious hospitality brand renowned for its exceptional guest experiences, is seeking an experienced and visionary Director of Spa and Wellness Operations to lead their renowned wellness centers. This is a fully remote position, allowing you to manage and elevate the spa and wellness offerings from your preferred location. You will be responsible for developing and implementing cutting-edge wellness programs, ensuring the highest standards of service, and driving revenue growth for the spa and wellness division. The ideal candidate will possess a deep understanding of the beauty and wellness industry, exceptional leadership skills, and a passion for holistic well-being. Your responsibilities will include managing spa staff, developing treatment menus, overseeing inventory and product selection, and ensuring a serene and rejuvenating atmosphere for guests. You will collaborate closely with hotel management, marketing, and finance teams to align wellness strategies with overall business objectives. This role requires a strategic thinker with a strong business acumen and a proven ability to create and market unique wellness experiences. The ability to inspire and motivate a team, coupled with strong financial management skills, is essential.
Key Responsibilities:
Key Responsibilities:
- Develop and implement strategic plans for the spa and wellness division to enhance guest satisfaction and profitability.
- Oversee the daily operations of all spa and wellness facilities in a remote capacity.
- Manage, train, and motivate spa and wellness staff, fostering a culture of excellence.
- Create and curate innovative treatment menus and wellness programs.
- Manage inventory, procurement of spa products, and vendor relationships.
- Ensure compliance with all health, safety, and hygiene regulations.
- Develop and manage the spa and wellness budget, controlling costs and maximizing revenue.
- Collaborate with marketing teams to develop promotional strategies and packages.
- Monitor industry trends and introduce new wellness therapies and technologies.
- Maintain the highest standards of luxury service and guest experience.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- 8+ years of progressive experience in spa and wellness management.
- Proven track record of success in managing spa operations and driving revenue growth.
- Deep knowledge of various spa treatments, wellness therapies, and beauty products.
- Excellent leadership, communication, and interpersonal skills.
- Strong financial management and budgeting skills.
- Experience in marketing and brand development within the wellness sector.
- Ability to create and maintain a serene and luxurious spa environment.
- Proficiency in spa management software.
- Passion for health, wellness, and customer service excellence.
This advertiser has chosen not to accept applicants from your region.
8
Lead Aesthetician & Spa Operations Manager
Posted 20 days ago
Job Viewed
Job Description
Our client is seeking a highly skilled and experienced Lead Aesthetician & Spa Operations Manager to oversee and elevate the standards of their renowned beauty and wellness center. This position is a unique opportunity to work remotely, managing the strategic and operational aspects of the spa, including staff supervision, client experience enhancement, and service quality assurance. The ideal candidate will possess a passion for the beauty industry, exceptional leadership capabilities, and a thorough understanding of aesthetic treatments and spa management. You will be responsible for ensuring that all services meet the highest standards of quality and client satisfaction. This role requires a proactive approach to problem-solving, excellent communication skills, and the ability to inspire and motivate a team, even in a virtual setting.
Responsibilities:
Qualifications:
This remote role requires you to be deeply involved in the strategic direction and operational excellence of the spa, ensuring consistent quality and client satisfaction from wherever you operate. The core focus of your contributions will be to enhance the overall client journey and maintain the reputation of excellence for the services offered.
Responsibilities:
- Oversee daily spa operations, ensuring a seamless and luxurious client experience.
- Manage, train, and mentor a team of aestheticians and spa therapists, fostering a positive and high-performing work environment.
- Develop and implement standard operating procedures (SOPs) for all aesthetic treatments and spa services.
- Maintain strict hygiene and sanitation standards throughout the spa facilities.
- Manage inventory of spa products and supplies, ensuring optimal stock levels and cost-effectiveness.
- Develop and execute marketing strategies to attract new clients and retain existing ones.
- Handle client inquiries, feedback, and complaints with professionalism and efficiency.
- Stay abreast of the latest trends, technologies, and treatments in the beauty and wellness industry.
- Develop and manage service menus, pricing, and promotional offers.
- Collaborate with management on budgeting, financial performance, and operational efficiency.
- Ensure compliance with all relevant health and safety regulations.
- Develop and deliver advanced aesthetic treatments, including facials, peels, microdermabrasion, and laser therapies (if applicable).
Qualifications:
- Certification/Diploma in Aesthetics or Cosmetology from a recognized institution.
- Minimum of 5-7 years of experience as a practicing aesthetician, with at least 3 years in a supervisory or management role.
- Proven experience in managing spa operations, including staff management, client relations, and inventory control.
- Excellent knowledge of a wide range of aesthetic treatments, skincare products, and beauty equipment.
- Strong leadership, communication, and interpersonal skills.
- Ability to develop and implement effective operational strategies.
- Proficiency in spa management software and general office productivity tools.
- A passion for delivering exceptional client service and exceeding expectations.
- Ability to motivate and guide a remote or hybrid team effectively.
- Experience in virtual consultation and client engagement is a plus.
This remote role requires you to be deeply involved in the strategic direction and operational excellence of the spa, ensuring consistent quality and client satisfaction from wherever you operate. The core focus of your contributions will be to enhance the overall client journey and maintain the reputation of excellence for the services offered.
This advertiser has chosen not to accept applicants from your region.
9