What Jobs are available for Senior Spa Manager in Kenya?
Showing 246 Senior Spa Manager jobs in Kenya
Senior Spa Manager
Posted 2 days ago
Job Viewed
Job Description
Our client, a luxury wellness retreat, is seeking an experienced and passionate Senior Spa Manager to oversee their award-winning spa facilities. This on-site role is crucial for ensuring the highest standards of service, client satisfaction, and operational efficiency within a serene and upscale environment. You will be responsible for managing all aspects of spa operations, including staff supervision, treatment scheduling, inventory management, and guest relations. The ideal candidate will possess exceptional leadership skills, a deep understanding of beauty and wellness treatments, and a proven ability to create a tranquil and rejuvenating experience for guests. Your dedication to excellence will be instrumental in maintaining the spa's reputation as a premier destination for relaxation and well-being.
Key Responsibilities:
Qualifications:
This role requires your presence at our facilities located in Kericho, Kericho, KE , and is not a remote position.
Key Responsibilities:
- Oversee the daily operations of the spa, ensuring a seamless and luxurious guest experience.
- Manage, train, and motivate spa staff, including therapists, receptionists, and estheticians.
- Develop and implement spa menus, treatment protocols, and service standards.
- Manage staff schedules to ensure adequate coverage and efficient service delivery.
- Oversee inventory management, including ordering supplies, retail products, and monitoring stock levels.
- Ensure adherence to health, safety, and hygiene regulations within the spa.
- Handle guest inquiries, feedback, and complaints promptly and professionally.
- Develop and execute marketing and promotional strategies to drive spa revenue.
- Manage spa budgets and financial performance, including P&L responsibility.
- Maintain and enhance the overall ambiance and presentation of the spa facilities.
Qualifications:
- Diploma or degree in Hospitality Management, Cosmetology, or a related field.
- Minimum of 5 years of experience in spa management or a senior role within the beauty and wellness industry.
- Extensive knowledge of various spa treatments, massage techniques, and beauty therapies.
- Strong leadership, communication, and interpersonal skills.
- Proven ability to manage and motivate a diverse team.
- Excellent customer service and problem-solving skills.
- Experience with spa management software and booking systems.
- Knowledge of retail product sales and inventory management.
- Passion for wellness and a commitment to guest satisfaction.
- Ability to work flexible hours, including weekends and holidays.
This role requires your presence at our facilities located in Kericho, Kericho, KE , and is not a remote position.
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0
Remote Senior Spa Manager
Posted 2 days ago
Job Viewed
Job Description
Our client is seeking a passionate and experienced Remote Senior Spa Manager to lead their esteemed wellness operations. This is a fully remote position, offering the flexibility to manage from anywhere, with ties to Kitale, Trans-Nzoia, KE . You will be responsible for overseeing all aspects of spa services, ensuring an exceptional client experience, and driving business growth. Your duties will include managing a team of therapists and support staff, scheduling appointments, maintaining inventory of spa products, and ensuring the highest standards of cleanliness and hygiene. A key focus will be on developing and implementing innovative treatment protocols, marketing strategies, and promotional campaigns to attract and retain clients. You will also be responsible for managing budgets, controlling costs, and ensuring profitability. The ideal candidate will possess strong leadership, communication, and customer service skills, with a deep understanding of the beauty and wellness industry. Experience with spa management software, inventory systems, and financial reporting is essential. You should be adept at staff training and development, performance management, and fostering a positive and collaborative work environment. We are looking for someone who is proactive, detail-oriented, and committed to delivering unparalleled wellness experiences. This role presents a fantastic opportunity to shape the future of our client's spa services and contribute to their continued success, all within a flexible, remote setup. Your ability to manage remotely and inspire a distributed team will be critical to your success. Join us in providing top-tier beauty and wellness services to our clientele.
Key Responsibilities:
Key Responsibilities:
- Oversee daily spa operations and ensure exceptional client experiences.
- Manage and lead a team of spa therapists and support staff.
- Develop and implement spa treatment menus, services, and promotions.
- Manage staff scheduling, performance, and ongoing training.
- Maintain inventory of spa products and supplies, managing orders and stock levels.
- Ensure compliance with health, safety, and hygiene regulations.
- Develop and manage spa budgets, controlling costs and maximizing revenue.
- Implement marketing and sales strategies to attract and retain clients.
- Handle client inquiries, feedback, and resolve any issues promptly.
- Stay abreast of industry trends and innovations in beauty and wellness.
- Proven experience in spa management or a senior role within the beauty and wellness industry.
- Strong leadership, team management, and interpersonal skills.
- Excellent customer service and communication abilities.
- Experience with spa management software and POS systems.
- Knowledge of beauty treatments, therapies, and product lines.
- Financial acumen, including budgeting and cost control.
- Ability to work independently and manage a remote team effectively.
- High school diploma or equivalent; a relevant certification or degree is preferred.
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1
Senior Spa Manager (Remote)
Posted 2 days ago
Job Viewed
Job Description
Our client, a premier wellness provider, is seeking an experienced and visionary Senior Spa Manager to lead their team in a fully remote capacity. This pivotal role is responsible for overseeing the strategic direction and operational excellence of their spa services and client experience, primarily through digital channels and remote coordination. You will be instrumental in developing and implementing innovative wellness programs, managing client relationships, and ensuring the highest standards of service delivery. The ideal candidate possesses a comprehensive understanding of spa operations, client care, treatment protocols, and the wellness industry. You will be adept at leveraging technology to manage bookings, staff schedules, inventory, and client communications. This position requires exceptional leadership, organizational, and communication skills, with a proven ability to motivate and manage a dispersed team. You will work closely with marketing to develop promotional strategies, manage budgets effectively, and ensure profitability. A strong focus on customer satisfaction, creating personalized wellness journeys, and staying abreast of the latest trends in beauty and wellness is paramount. This is a unique opportunity to shape the future of remote wellness services, driving growth and fostering a culture of well-being from anywhere. Responsibilities:
- Develop and implement strategic plans for spa services and client experience.
- Oversee daily operations, ensuring efficiency and high standards of service.
- Manage and mentor a team of wellness professionals remotely.
- Develop and manage spa budgets, controlling costs and maximizing revenue.
- Oversee client relationship management and ensure exceptional service delivery.
- Develop and manage inventory for spa products and supplies.
- Implement marketing and promotional strategies to attract and retain clients.
- Ensure compliance with health, safety, and hygiene regulations.
- Stay abreast of industry trends and introduce new treatments and services.
- Utilize spa management software for bookings, scheduling, and client records.
- Analyze performance metrics and implement improvements.
- Bachelor's degree in Business Administration, Hospitality Management, or a related field.
- 5+ years of experience in spa management or a senior role within the beauty and wellness industry.
- Proven experience in budget management and financial oversight.
- Strong leadership, team management, and motivational skills.
- Excellent customer service and client relationship management abilities.
- Proficiency in spa management software and digital communication tools.
- Knowledge of various spa treatments, wellness modalities, and beauty products.
- Understanding of health and safety regulations in the wellness sector.
- Strong problem-solving and decision-making capabilities.
- Ability to work independently and lead a remote team effectively.
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2
Senior Spa Manager - Wellness Operations
Posted 2 days ago
Job Viewed
Job Description
Our client, a renowned provider of premium wellness experiences, is seeking an exceptional Senior Spa Manager to lead their remote operations. This pivotal role demands a passion for holistic well-being, exceptional leadership skills, and a deep understanding of spa and beauty treatments. The successful candidate will be responsible for overseeing all aspects of spa services, ensuring an unparalleled guest experience, and driving operational excellence. Key responsibilities include managing a team of therapists and wellness practitioners, developing and implementing service protocols, and maintaining high standards of hygiene and client care. You will also be involved in inventory management, staff training and development, and performance monitoring. This is a fully remote position, requiring a proactive approach, strong organizational abilities, and excellent communication skills to effectively manage a distributed team. The Senior Spa Manager will be instrumental in curating unique wellness programs, managing client relationships, and ensuring the financial success of the spa division. We are looking for a visionary leader with a proven track record in the beauty and wellness industry, capable of inspiring a team and delivering exceptional service. The ideal candidate will possess extensive knowledge of various spa treatments, products, and current industry trends. This is a fantastic opportunity to shape the future of wellness services for a prestigious brand and contribute to the well-being of clients worldwide, all within a flexible, remote work setting. Your expertise will directly impact guest satisfaction and the overall reputation of our client's wellness offerings.
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3
Senior Spa Manager, Remote Operations
Posted 2 days ago
Job Viewed
Job Description
Our client, a distinguished leader in the Beauty & Wellness industry, is seeking a highly experienced Senior Spa Manager to oversee operations remotely. This is a unique, fully remote position designed for a visionary leader who can manage and elevate the client experience and operational efficiency of their wellness facilities without being physically present on-site. You will be responsible for setting service standards, managing remote teams of spa professionals, driving revenue growth, and ensuring exceptional client satisfaction across multiple locations. The ideal candidate possesses extensive experience in spa management, strong leadership capabilities, and a deep understanding of the wellness industry.
Responsibilities:
Qualifications:
This is a pioneering opportunity for a seasoned Spa Manager to lead and innovate within the Beauty & Wellness sector from a remote setting. If you are a strategic leader passionate about client well-being and operational excellence, we encourage you to apply.
Responsibilities:
- Develop and implement operational strategies to ensure consistent service excellence across all spa locations.
- Manage, train, and motivate remote spa teams, fostering a positive and high-performing work environment.
- Oversee daily operations, ensuring adherence to service protocols, hygiene standards, and company policies.
- Drive revenue generation through effective sales strategies, treatment promotions, and client retention programs.
- Monitor spa performance metrics, including revenue, client satisfaction, therapist utilization, and inventory management.
- Analyze client feedback and implement improvements to enhance the overall spa experience.
- Manage budgets, control costs, and optimize resource allocation for each spa.
- Ensure compliance with all health, safety, and licensing regulations relevant to the beauty and wellness industry.
- Develop and execute marketing initiatives to attract new clients and build brand loyalty.
- Collaborate with the marketing and product development teams to introduce new treatments and services.
- Maintain inventory levels for spa products and supplies, managing ordering and stock control.
- Troubleshoot operational issues and implement effective solutions remotely.
- Stay updated on the latest trends, techniques, and products in the beauty and wellness sector.
- Conduct virtual performance reviews and provide ongoing coaching to remote staff.
Qualifications:
- Bachelor's degree in Business Administration, Hospitality Management, or a related field. A relevant certification in spa management or cosmetology is highly desirable.
- Minimum of 5 years of progressive experience in spa management, with a proven track record of success in managing multiple locations or a large spa facility.
- Demonstrated experience in remote team leadership and management.
- Strong understanding of spa operations, treatments, beauty products, and the wellness industry.
- Excellent financial acumen, including budget management, P&L responsibility, and revenue generation strategies.
- Exceptional customer service and interpersonal skills, with the ability to build rapport virtually.
- Proficiency in spa management software and standard office applications.
- Strong problem-solving, decision-making, and organizational skills.
- Ability to work independently, manage multiple priorities, and thrive in a fully remote work environment.
- Excellent communication and presentation skills, suitable for interacting with remote teams and stakeholders.
- A passion for the beauty and wellness industry and a commitment to delivering exceptional experiences.
This is a pioneering opportunity for a seasoned Spa Manager to lead and innovate within the Beauty & Wellness sector from a remote setting. If you are a strategic leader passionate about client well-being and operational excellence, we encourage you to apply.
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4
Senior Spa Manager - Wellness Resort
Posted 2 days ago
Job Viewed
Job Description
Our client, a prestigious wellness resort, is seeking an experienced and passionate Senior Spa Manager to lead their world-class spa operations remotely. This role is responsible for ensuring an exceptional guest experience while managing all aspects of spa operations, including staff management, treatment scheduling, inventory control, marketing, and financial performance. You will oversee a team of highly skilled therapists and beauty professionals, fostering a positive and productive work environment. The ideal candidate will have a strong background in spa management, hospitality, and a deep understanding of various wellness treatments and techniques. You will develop and implement innovative spa programs and packages, manage the spa's budget, track revenue and expenses, and drive profitability. Key responsibilities include ensuring the highest standards of hygiene and guest service, managing therapist schedules and performance, overseeing the procurement of spa products and supplies, and collaborating with other resort departments to create seamless guest experiences. Experience with spa software systems for booking and client management is essential. This role demands excellent leadership, interpersonal skills, and a commitment to promoting health, beauty, and relaxation. This is a fully remote position, requiring strong self-discipline and effective virtual communication.
Key Responsibilities:
Key Responsibilities:
- Oversee all daily operations of the spa, ensuring exceptional guest service and satisfaction.
- Manage, train, and motivate spa staff, including therapists and receptionists.
- Develop and implement spa service menus, treatment protocols, and retail strategies.
- Manage spa budgets, including revenue forecasting, expense control, and P&L responsibility.
- Ensure compliance with all health, safety, and sanitation regulations.
- Manage inventory of spa products, equipment, and supplies, and oversee procurement.
- Develop and execute marketing and promotional strategies to drive spa bookings and revenue.
- Maintain high standards of client care and troubleshoot any guest concerns or issues.
- Collaborate with other resort departments to coordinate guest experiences.
- Stay updated on industry trends, new treatments, and best practices in spa and wellness.
- Diploma or Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5+ years of experience in spa management or a senior role within the wellness industry.
- Proven experience in staff management, training, and performance evaluation.
- In-depth knowledge of various spa treatments, massage techniques, and beauty therapies.
- Experience with spa management software (e.g., Mindbody, Amelia) and POS systems.
- Strong understanding of financial management, budgeting, and P&L responsibility.
- Excellent customer service, communication, and interpersonal skills.
- Ability to lead and inspire a team in a remote setting.
- Passion for health, wellness, and client well-being.
- Organizational and multitasking abilities.
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5
Senior Spa Manager - Luxury Resort
Posted 2 days ago
Job Viewed
Job Description
Our client, a prestigious luxury resort, is seeking an experienced and dynamic Senior Spa Manager to oversee all aspects of their world-class spa operations. This role requires a blend of exceptional leadership, business acumen, and a deep understanding of beauty, wellness, and guest services. You will be responsible for creating an unparalleled guest experience, managing a diverse team of therapists and estheticians, and driving the financial success of the spa.
Key Responsibilities:
Qualifications:
This role is based in Mombasa, Mombasa, KE . The position offers a hybrid work arrangement, allowing for a blend of on-site management and remote administrative tasks. We are looking for a dedicated and visionary leader to elevate our spa to new heights of excellence.
Key Responsibilities:
- Lead and manage the daily operations of the spa, ensuring the highest standards of service delivery and guest satisfaction.
- Develop and implement innovative spa programs, treatments, and packages that align with luxury market trends.
- Recruit, train, mentor, and motivate a high-performing spa team, fostering a positive and collaborative work environment.
- Manage spa inventory, including retail products, treatment supplies, and amenities, ensuring optimal stock levels and cost control.
- Develop and execute strategic marketing plans to attract new clientele and retain existing guests.
- Oversee the spa's financial performance, including budgeting, forecasting, revenue management, and expense control.
- Ensure strict adherence to hygiene, safety, and sanitation protocols, maintaining compliance with all relevant regulations.
- Build strong relationships with therapists, estheticians, and other spa professionals, promoting continuous professional development.
- Handle guest inquiries, feedback, and concerns with professionalism and efficiency, resolving issues promptly to ensure guest satisfaction.
- Collaborate with other resort departments, such as F&B and Front Desk, to ensure seamless guest experiences.
- Stay current with industry trends, new treatments, and wellness technologies to maintain the spa's competitive edge.
Qualifications:
- Proven experience as a Spa Manager or in a similar senior leadership role within the luxury hospitality or wellness industry.
- A strong understanding of spa operations, treatments, product knowledge, and industry best practices.
- Exceptional leadership, team management, and interpersonal skills.
- Excellent financial management and business development capabilities.
- A passion for guest service and creating memorable experiences.
- Proficiency in spa management software and Microsoft Office Suite.
- Strong marketing and sales skills.
- Ability to work a flexible schedule, including evenings, weekends, and holidays, as required by resort operations.
- A relevant qualification in Cosmetology, Beauty Therapy, Spa Management, or a related field is highly desirable.
- Impeccable presentation and a professional demeanor.
This role is based in Mombasa, Mombasa, KE . The position offers a hybrid work arrangement, allowing for a blend of on-site management and remote administrative tasks. We are looking for a dedicated and visionary leader to elevate our spa to new heights of excellence.
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6
Senior Spa Manager - Remote Operations Oversight
Posted 2 days ago
Job Viewed
Job Description
Our client, a renowned leader in the wellness industry, is seeking a highly experienced and passionate Senior Spa Manager to oversee operations for their expanding network of facilities. This is a unique, fully remote position where you will be responsible for setting operational standards, ensuring exceptional client experiences, managing staff training programs, and driving business growth across multiple locations. The ideal candidate possesses a strong understanding of spa management, client service excellence, and team leadership. While the role is remote, it requires proactive communication and effective collaboration with on-site teams and stakeholders. You will leverage technology to monitor performance, implement strategies, and maintain the highest standards of service.
Responsibilities:
Responsibilities:
- Develop and implement operational policies and procedures to ensure consistency and excellence across all managed spas.
- Set high standards for client service, treatment protocols, and overall guest experience.
- Oversee staff recruitment, training, and ongoing professional development to ensure a highly skilled and motivated team.
- Monitor financial performance, including revenue generation, cost control, and profitability, and implement strategies to improve these metrics.
- Develop and execute marketing and promotional initiatives to attract new clients and enhance brand loyalty.
- Ensure compliance with all health, safety, and hygiene regulations.
- Conduct regular performance reviews of spa teams and individual staff members.
- Manage inventory of spa products and supplies, ensuring optimal stock levels and cost-effective procurement.
- Analyze customer feedback and market trends to identify areas for improvement and innovation.
- Collaborate with corporate leadership on strategic planning and business development initiatives.
- Proven experience as a Spa Manager or in a similar senior leadership role within the beauty and wellness industry.
- Extensive knowledge of spa operations, treatments, products, and industry best practices.
- Demonstrated success in driving revenue growth and profitability.
- Exceptional leadership, team management, and motivational skills.
- Strong understanding of client service principles and a commitment to delivering outstanding experiences.
- Excellent communication, interpersonal, and negotiation skills.
- Proficiency in spa management software and standard office applications.
- Ability to work independently, manage multiple priorities, and thrive in a remote work environment.
- Aesthetician or relevant therapy certification is a plus.
- Bachelor's degree in Business Administration, Hospitality Management, or a related field is preferred.
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7
Remote Senior Spa Manager - Client Experience & Operations
Posted 2 days ago
Job Viewed
Job Description
Our client is seeking a sophisticated and service-oriented Senior Spa Manager to lead their operations and enhance the client experience. This is a fully remote role, perfect for an experienced spa professional who can manage all aspects of spa operations, staff, client relations, and service quality from a distance. You will be responsible for developing and implementing operational strategies, ensuring exceptional client satisfaction, managing staff performance, and overseeing the financial health of the spa. The ideal candidate possesses a deep understanding of the beauty and wellness industry, luxury service standards, and effective remote management techniques. Strong leadership, interpersonal, and problem-solving skills are crucial. You must be adept at maintaining high standards of service delivery, motivating remote teams, and driving revenue growth through exceptional customer experiences. As a remote professional, you'll leverage technology to manage scheduling, client bookings, staff training, and operational oversight, ensuring the seamless delivery of premium wellness services.
Key Responsibilities:
Key Responsibilities:
- Oversee daily spa operations, ensuring a consistently high standard of service and client experience.
- Manage and mentor a remote team of spa therapists, receptionists, and support staff.
- Develop and implement service protocols, treatment standards, and operational procedures.
- Manage client bookings, scheduling, and customer relationship management systems.
- Handle client inquiries, feedback, and complaints with professionalism and efficiency.
- Monitor spa inventory, including retail products and supplies, and manage procurement as needed.
- Develop and execute strategies to drive revenue growth and profitability, including promotions and new service offerings.
- Ensure compliance with health, safety, and hygiene regulations.
- Train staff on service techniques, product knowledge, and customer service excellence.
- Analyze spa performance metrics and implement improvements to enhance operational efficiency and client satisfaction.
- Diploma or Bachelor's degree in Hospitality Management, Business Administration, Cosmetology, or a related field.
- Minimum of 5 years of experience in spa management or a senior role within the beauty and wellness industry.
- Proven experience in managing staff, operations, and client services, ideally with remote team oversight.
- In-depth knowledge of spa treatments, skincare, and wellness therapies.
- Strong understanding of financial management, budgeting, and revenue generation strategies.
- Excellent customer service and interpersonal skills.
- Proficiency in using spa management software and other relevant technologies for remote operations.
- Exceptional leadership, communication, and problem-solving abilities.
- Ability to work independently, manage multiple priorities, and maintain a high level of professionalism in a remote setting.
- Passion for the beauty and wellness industry and a commitment to client well-being.
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