620 Senior Spa And Wellness Manager Remote Operations jobs in Kenya
Senior Spa Manager, Remote Operations
Posted 14 days ago
Job Viewed
Job Description
Our client, a distinguished leader in the Beauty & Wellness industry, is seeking a highly experienced Senior Spa Manager to oversee operations remotely. This is a unique, fully remote position designed for a visionary leader who can manage and elevate the client experience and operational efficiency of their wellness facilities without being physically present on-site. You will be responsible for setting service standards, managing remote teams of spa professionals, driving revenue growth, and ensuring exceptional client satisfaction across multiple locations. The ideal candidate possesses extensive experience in spa management, strong leadership capabilities, and a deep understanding of the wellness industry.
Responsibilities:
Qualifications:
This is a pioneering opportunity for a seasoned Spa Manager to lead and innovate within the Beauty & Wellness sector from a remote setting. If you are a strategic leader passionate about client well-being and operational excellence, we encourage you to apply.
Responsibilities:
- Develop and implement operational strategies to ensure consistent service excellence across all spa locations.
- Manage, train, and motivate remote spa teams, fostering a positive and high-performing work environment.
- Oversee daily operations, ensuring adherence to service protocols, hygiene standards, and company policies.
- Drive revenue generation through effective sales strategies, treatment promotions, and client retention programs.
- Monitor spa performance metrics, including revenue, client satisfaction, therapist utilization, and inventory management.
- Analyze client feedback and implement improvements to enhance the overall spa experience.
- Manage budgets, control costs, and optimize resource allocation for each spa.
- Ensure compliance with all health, safety, and licensing regulations relevant to the beauty and wellness industry.
- Develop and execute marketing initiatives to attract new clients and build brand loyalty.
- Collaborate with the marketing and product development teams to introduce new treatments and services.
- Maintain inventory levels for spa products and supplies, managing ordering and stock control.
- Troubleshoot operational issues and implement effective solutions remotely.
- Stay updated on the latest trends, techniques, and products in the beauty and wellness sector.
- Conduct virtual performance reviews and provide ongoing coaching to remote staff.
Qualifications:
- Bachelor's degree in Business Administration, Hospitality Management, or a related field. A relevant certification in spa management or cosmetology is highly desirable.
- Minimum of 5 years of progressive experience in spa management, with a proven track record of success in managing multiple locations or a large spa facility.
- Demonstrated experience in remote team leadership and management.
- Strong understanding of spa operations, treatments, beauty products, and the wellness industry.
- Excellent financial acumen, including budget management, P&L responsibility, and revenue generation strategies.
- Exceptional customer service and interpersonal skills, with the ability to build rapport virtually.
- Proficiency in spa management software and standard office applications.
- Strong problem-solving, decision-making, and organizational skills.
- Ability to work independently, manage multiple priorities, and thrive in a fully remote work environment.
- Excellent communication and presentation skills, suitable for interacting with remote teams and stakeholders.
- A passion for the beauty and wellness industry and a commitment to delivering exceptional experiences.
This is a pioneering opportunity for a seasoned Spa Manager to lead and innovate within the Beauty & Wellness sector from a remote setting. If you are a strategic leader passionate about client well-being and operational excellence, we encourage you to apply.
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Senior Spa & Wellness Manager - Remote Operations
Posted 23 days ago
Job Viewed
Job Description
Our client, a premier wellness provider, is seeking a seasoned and passionate Senior Spa & Wellness Manager to lead their remote operations and client experience initiatives. This fully remote role requires an individual with extensive expertise in spa management, client relations, and wellness program development. You will be instrumental in shaping the strategic direction of our client's wellness offerings, ensuring exceptional service standards and driving business growth across their diverse portfolio. The ideal candidate will possess a deep understanding of the beauty and wellness industry, combined with strong leadership and operational management skills.
Responsibilities:
This exciting, fully remote position, while connected to our hub in Kisumu, Kisumu, KE , requires a dynamic leader who can effectively manage operations and inspire teams from a distance. The successful candidate will have a minimum of 5-7 years of progressive experience in spa or wellness management, with a strong background in client service and operational excellence. Certifications in relevant beauty or wellness disciplines are advantageous. Excellent communication, leadership, and problem-solving skills are essential. We are looking for a proactive individual committed to delivering an unparalleled wellness experience.
Responsibilities:
- Develop and implement strategic plans for spa and wellness services to enhance client satisfaction and revenue.
- Oversee the day-to-day operations of multiple wellness centers, ensuring high standards of service and cleanliness.
- Manage staff schedules, performance, and training to foster a motivated and skilled team.
- Develop and introduce new wellness treatments, programs, and product lines.
- Monitor inventory levels for spa supplies and retail products, managing procurement and cost control.
- Implement marketing and promotional strategies to attract and retain clients.
- Ensure compliance with all health, safety, and hygiene regulations.
- Analyze sales data and client feedback to identify trends and areas for improvement.
- Manage budgets and financial performance for all wellness operations.
- Foster a positive and professional atmosphere for both clients and staff.
- Build and maintain strong relationships with clients, addressing inquiries and resolving issues promptly.
- Stay current with industry trends and innovations in spa and wellness.
- Collaborate with other departments to integrate wellness services into broader client experiences.
- Develop and deliver training programs for spa staff on service protocols and product knowledge.
- Contribute to the overall growth and success of the organization's wellness division.
This exciting, fully remote position, while connected to our hub in Kisumu, Kisumu, KE , requires a dynamic leader who can effectively manage operations and inspire teams from a distance. The successful candidate will have a minimum of 5-7 years of progressive experience in spa or wellness management, with a strong background in client service and operational excellence. Certifications in relevant beauty or wellness disciplines are advantageous. Excellent communication, leadership, and problem-solving skills are essential. We are looking for a proactive individual committed to delivering an unparalleled wellness experience.
This advertiser has chosen not to accept applicants from your region.
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Senior Spa and Wellness Manager - Remote Operations
Posted 7 days ago
Job Viewed
Job Description
Our client, a prestigious wellness resort group, is seeking a highly motivated and experienced Senior Spa and Wellness Manager to oversee the strategic development and operational excellence of their wellness facilities. This is a unique, fully remote position that requires an individual with a deep passion for holistic well-being, strong leadership capabilities, and the ability to manage teams and operations from a distance. You will be responsible for creating transformative guest experiences, curating innovative wellness programs, and ensuring the highest standards of service and therapeutic practice.
Responsibilities:
Qualifications:
Responsibilities:
- Develop and implement comprehensive spa and wellness strategies that align with the brand's vision and guest expectations.
- Oversee the daily operations of multiple spa and wellness centers, ensuring seamless service delivery and adherence to quality standards.
- Curate and manage a diverse menu of treatments, therapies, and wellness programs, incorporating the latest trends and techniques.
- Lead, train, and mentor spa therapists and wellness practitioners, fostering a positive and professional environment.
- Manage inventory, ordering of supplies, and cost control measures to ensure profitability.
- Develop and manage the spa and wellness budget, monitoring revenue and expenses.
- Ensure compliance with all health, safety, and hygiene regulations.
- Enhance guest satisfaction by providing exceptional service and resolving any issues promptly.
- Collaborate with marketing and sales teams to promote spa services and packages.
- Stay abreast of industry advancements, new wellness modalities, and competitor activities.
- Maintain relationships with suppliers of spa products and equipment.
- Utilize technology and reporting tools to track KPIs and make informed operational decisions remotely.
Qualifications:
- Minimum of 5 years of experience in spa management or a senior wellness leadership role.
- Proven track record in developing and managing successful spa and wellness programs.
- Strong knowledge of various therapeutic modalities, beauty treatments, and holistic wellness practices.
- Excellent leadership, team management, and motivational skills.
- Proficiency in spa management software and general business/communication tools.
- Exceptional customer service and interpersonal skills.
- Strong financial acumen and experience with budgeting and P&L management.
- Ability to develop and implement creative marketing and promotional strategies.
- Relevant certifications in spa therapy, wellness coaching, or hospitality management are highly desirable.
- Must possess excellent organizational and communication skills to excel in a remote work environment.
This advertiser has chosen not to accept applicants from your region.
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Remote Spa Operations Manager
Posted 7 days ago
Job Viewed
Job Description
Our client is seeking a passionate and experienced Spa Operations Manager to lead and enhance their wellness services, operating entirely remotely. This role requires a blend of leadership, customer service expertise, and operational management acumen to ensure the highest standards of client experience and business efficiency. You will be responsible for overseeing daily spa operations, managing staff, optimizing service delivery, and implementing strategies to drive revenue growth and client satisfaction. The ideal candidate will have a deep understanding of the beauty and wellness industry, coupled with strong organizational and communication skills. Responsibilities include recruiting, training, and managing spa therapists and front-desk staff, developing service menus and promotional strategies, and ensuring adherence to strict hygiene and safety protocols. You will also manage inventory of spa products, oversee appointment scheduling, and handle client inquiries and feedback. Financial management, including budgeting, expense control, and revenue forecasting, will be a key component of the role. The ability to foster a positive and supportive team environment, even remotely, is essential. This position offers an exciting opportunity to shape the direction of a premier spa service within a flexible, remote work structure. We are looking for a results-driven individual with a commitment to excellence and a flair for creating a tranquil and rejuvenating atmosphere for clients. Join our dedicated team and elevate the spa experience for our clientele from anywhere!
Responsibilities:
Responsibilities:
- Oversee all aspects of daily spa operations and service delivery.
- Recruit, train, mentor, and manage spa staff, including therapists and receptionists.
- Develop and implement service menus, treatment protocols, and promotional packages.
- Ensure the highest standards of client care and satisfaction.
- Manage appointment scheduling and optimize therapist utilization.
- Oversee inventory management for spa products and supplies.
- Implement and enforce strict hygiene, sanitation, and safety protocols.
- Manage spa budget, control expenses, and drive revenue growth initiatives.
- Handle client inquiries, feedback, and resolve any service-related issues.
- Develop and execute marketing strategies to attract and retain clients.
- Maintain and enhance the spa's brand image and reputation.
- Ensure compliance with all relevant industry regulations and standards.
- Bachelor's degree in Business Administration, Hospitality Management, or a related field.
- Minimum of 5 years of experience in spa management or a senior role within the wellness/beauty industry.
- Proven leadership and team management skills.
- Strong understanding of spa treatments, products, and industry trends.
- Excellent customer service and interpersonal skills.
- Proficiency in spa management software and scheduling systems.
- Experience with financial management, budgeting, and P&L responsibility.
- Knowledge of health, safety, and hygiene regulations.
- Ability to work independently and effectively manage remote operations.
- Strong marketing and sales acumen.
This advertiser has chosen not to accept applicants from your region.
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Senior Spa & Wellness Manager - Remote Operations & Program Development
Posted 2 days ago
Job Viewed
Job Description
Our client, a premier provider of wellness services, is seeking an experienced Senior Spa & Wellness Manager to oversee and develop their wellness programs from a remote setting. This pivotal role will focus on conceptualizing, implementing, and refining a diverse range of spa and wellness offerings designed to promote holistic health and relaxation. You will be responsible for developing treatment protocols, sourcing high-quality products, training wellness practitioners (remotely and in-person as needed), and ensuring an exceptional client experience. The position requires a deep understanding of the wellness industry, strong leadership capabilities, and a passion for client well-being. You will collaborate with various departments to ensure seamless integration of wellness services and contribute to the overall growth and reputation of the brand.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Develop and implement innovative spa and wellness programs, treatments, and packages.
- Source and manage relationships with suppliers for skincare, aromatherapy, and other wellness products.
- Create and maintain high standards for all spa and wellness services, ensuring exceptional client experiences.
- Develop and deliver training programs for spa therapists and wellness practitioners, focusing on techniques, customer service, and product knowledge.
- Manage the operational aspects of wellness services, including scheduling, inventory, and budget control.
- Ensure compliance with health, safety, and hygiene regulations within all wellness facilities.
- Conduct market research to identify emerging trends and opportunities in the wellness industry.
- Develop marketing and promotional strategies for wellness services in collaboration with the marketing team.
- Monitor client feedback and implement improvements to enhance service delivery.
- Contribute to the overall strategic direction of the wellness division.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, Wellness, or a related field; a Master's degree or relevant professional certifications are a plus.
- Minimum of 5 years of experience in spa or wellness management, with a proven track record of developing and managing successful programs.
- Extensive knowledge of various spa treatments, therapies, and wellness modalities.
- Strong understanding of business operations, financial management, and marketing within the wellness sector.
- Excellent leadership, team management, and interpersonal skills.
- Proficiency in spa management software and digital tools for client engagement and program management.
- Exceptional customer service orientation and problem-solving abilities.
- Ability to work independently, manage multiple projects, and thrive in a remote work environment.
- Passion for health, wellness, and holistic well-being.
This advertiser has chosen not to accept applicants from your region.
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Senior Spa Operations Manager - Remote
Posted 16 days ago
Job Viewed
Job Description
Our client, a premier wellness and beauty provider, is seeking an experienced Senior Spa Operations Manager to oversee and enhance their operational excellence. This is a fully remote position, offering the flexibility to manage spa operations from anywhere. You will be responsible for ensuring the highest standards of service delivery, operational efficiency, and client satisfaction across all aspects of the spa's activities. The ideal candidate will have a deep understanding of spa management, team leadership, and a proven ability to drive business growth and profitability. You will work closely with spa directors, therapists, and administrative staff to maintain a harmonious and professional environment, while implementing innovative strategies to elevate the client experience and streamline operations. This role requires a results-oriented leader with a passion for the beauty and wellness industry.
Responsibilities:
Responsibilities:
- Oversee daily operations of multiple spa locations, ensuring seamless service delivery and adherence to brand standards.
- Develop and implement operational strategies to optimize efficiency, profitability, and customer satisfaction.
- Manage staffing, scheduling, training, and performance of spa teams, fostering a positive and productive work environment.
- Ensure compliance with all health, safety, and hygiene regulations.
- Monitor inventory, order supplies, and manage vendor relationships.
- Develop and manage budgets, controlling costs while maximizing revenue.
- Implement and refine customer service protocols to ensure an exceptional client experience.
- Analyze operational data and financial reports to identify trends and areas for improvement.
- Lead initiatives for service innovation and menu development.
- Resolve client complaints and service issues promptly and professionally.
- Collaborate with marketing teams on promotional activities and campaigns.
- Conduct regular performance reviews and provide constructive feedback to staff.
- Maintain high standards of aesthetic presentation and cleanliness across all facilities.
- Assist in the onboarding and training of new spa directors and managers.
- Drive continuous improvement in all operational areas.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 7 years of progressive experience in spa management or high-end hospitality operations.
- Proven track record of successfully managing multiple spa locations or a large-scale spa operation.
- Strong understanding of spa services, treatments, and industry best practices.
- Excellent leadership, communication, and interpersonal skills.
- Experience with budgeting, financial management, and P&L responsibility.
- Proficiency in spa management software and CRM systems.
- Ability to work independently, manage multiple priorities, and thrive in a remote setting.
- Demonstrated ability to lead and motivate diverse teams.
- Passion for the beauty and wellness industry.
- Strong problem-solving and decision-making abilities.
- Knowledge of relevant health and safety regulations.
This advertiser has chosen not to accept applicants from your region.
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Senior Cosmetologist & Spa Operations Manager (Remote)
Posted 9 days ago
Job Viewed
Job Description
Our client, a boutique luxury spa chain focused on holistic wellness, is seeking an experienced and passionate Senior Cosmetologist & Spa Operations Manager to lead their remote operational strategy and client experience. This role is fully remote, allowing you to leverage your expertise from anywhere. You will be responsible for defining and implementing best practices in cosmetology services, managing spa operations, ensuring exceptional client satisfaction, and driving revenue growth. The ideal candidate possesses a strong background in advanced cosmetology techniques, a deep understanding of spa management, and excellent leadership and communication skills to guide teams and clients remotely. You will play a key role in shaping the future of our client's unique wellness offerings.
Responsibilities:
Qualifications:
Responsibilities:
- Develop and refine advanced cosmetology service protocols and treatment plans.
- Oversee the operational aspects of spa services, ensuring quality, consistency, and client safety.
- Manage client relations, addressing inquiries, feedback, and ensuring an exceptional service experience.
- Lead and mentor a team of cosmetologists and therapists, providing ongoing training and performance management.
- Develop and manage spa service menus, pricing strategies, and promotional offers.
- Monitor inventory of spa products and supplies, managing procurement and cost-effectiveness.
- Contribute to marketing and branding efforts, ensuring alignment with the spa's luxury image.
- Analyze spa performance metrics, identifying trends and implementing strategies for improvement.
- Stay abreast of the latest trends, techniques, and products in the beauty and wellness industry.
- Ensure compliance with all relevant health, hygiene, and safety regulations.
Qualifications:
- Diploma or Certification in Cosmetology from a recognized institution.
- 8+ years of experience in advanced cosmetology, with at least 3 years in a management or supervisory role within a high-end spa or salon environment.
- Expertise in a wide range of cosmetology services, including skincare, makeup artistry, hair care, and nail services.
- Strong understanding of spa operations management, client service best practices, and inventory control.
- Excellent communication, interpersonal, and customer service skills.
- Ability to lead and motivate a remote team effectively.
- Passion for the beauty and wellness industry, with a keen eye for detail and aesthetics.
- Experience with spa management software is a plus.
- Understanding of marketing principles within the beauty and wellness sector.
- Must be able to work remotely from Thika, Kiambu, KE or any other approved location.
This advertiser has chosen not to accept applicants from your region.
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Remote Lead Esthetician & Spa Operations Manager
Posted 23 days ago
Job Viewed
Job Description
Our client, a premium wellness brand, is seeking a passionate and skilled Remote Lead Esthetician & Spa Operations Manager to elevate their client experience and manage spa operations. This is a unique, fully remote opportunity for an expert in skincare and beauty treatments who also possesses strong operational and leadership capabilities. You will be instrumental in developing and delivering exceptional client services, training remote staff, managing inventory, and ensuring the consistent delivery of high-quality treatments and consultations.
Key Responsibilities:
Qualifications:
This role is ideal for a dedicated professional who can lead and inspire from a distance, ensuring excellence in beauty and wellness services. Your expertise will directly contribute to the success of our client's operations, potentially impacting services offered within the vibrant area of Ongata Rongai, Kajiado, KE .
Key Responsibilities:
- Design and implement advanced esthetician treatment protocols and service offerings.
- Provide expert virtual consultations and personalized skincare recommendations to clients.
- Train and coach remote estheticians and beauty advisors on techniques, product knowledge, and client service standards.
- Oversee the selection and management of skincare products and professional treatment supplies.
- Develop and manage inventory control procedures for skincare and spa products.
- Ensure consistent delivery of exceptional client experiences through virtual interactions and support.
- Monitor client feedback and implement strategies for continuous service improvement.
- Stay updated on the latest trends, technologies, and best practices in the beauty and wellness industry.
- Collaborate with marketing to develop promotional campaigns and client engagement initiatives.
- Maintain a high level of professionalism and expertise in all aspects of the role.
Qualifications:
- Certified Esthetician with a recognized professional qualification.
- Minimum of 6 years of hands-on experience as an esthetician, with at least 2 years in a supervisory or leadership role.
- Proven expertise in a wide range of skincare treatments, product lines, and equipment.
- Excellent client consultation and communication skills, with the ability to build rapport remotely.
- Strong understanding of spa operations, inventory management, and customer service best practices.
- Experience in training and mentoring beauty professionals.
- Passion for the beauty and wellness industry and a commitment to client satisfaction.
- Proficiency with virtual communication and CRM tools.
- Ability to work independently and manage multiple priorities effectively in a remote setting.
- Knowledge of relevant health and safety regulations in the beauty industry.
This role is ideal for a dedicated professional who can lead and inspire from a distance, ensuring excellence in beauty and wellness services. Your expertise will directly contribute to the success of our client's operations, potentially impacting services offered within the vibrant area of Ongata Rongai, Kajiado, KE .
This advertiser has chosen not to accept applicants from your region.
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Senior Spa Operations Manager - Remote Wellness Program Development
Posted 23 days ago
Job Viewed
Job Description
Our client is seeking a highly experienced and passionate Senior Spa Operations Manager to lead their remote wellness program development and operational strategies. This is a fully remote position, ideal for an individual with a deep understanding of spa operations, client experience, and wellness modalities, who thrives in a distributed work environment. You will be responsible for designing, implementing, and overseeing innovative wellness programs, developing operational frameworks, and ensuring the highest standards of service delivery across a network of affiliated wellness centers. Your role will involve extensive research into wellness trends, staff training program development, and strategic planning for service expansion. The ideal candidate possesses strong leadership qualities, exceptional organizational skills, and a proven ability to drive operational excellence in the beauty and wellness sector from a distance.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Develop and refine operational strategies for spa and wellness services, ensuring efficiency and quality.
- Design and implement innovative wellness programs and treatment protocols, aligning with current industry trends.
- Create comprehensive training materials and virtual training programs for spa therapists and wellness practitioners.
- Establish and maintain high standards for customer service and client experience in all wellness offerings.
- Conduct market research to identify new wellness services, products, and technologies to incorporate.
- Develop operational budgets and manage expenses effectively.
- Monitor operational performance metrics and implement continuous improvement initiatives.
- Collaborate with marketing and sales teams to promote wellness offerings and drive client acquisition.
- Ensure compliance with health, safety, and sanitation regulations in all operational aspects.
- Manage relationships with suppliers and vendors for spa and wellness products.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, Wellness, or a related field.
- Minimum of 7 years of progressive experience in spa or wellness management, with a strong focus on operations.
- Demonstrated experience in developing and launching new wellness programs or services.
- In-depth knowledge of various spa treatments, modalities, and wellness therapies.
- Proven ability to manage operational budgets and drive profitability.
- Excellent leadership, team management, and communication skills, with experience in remote team oversight.
- Strong analytical and problem-solving abilities.
- Proficiency in spa management software and general office productivity tools.
- Experience in creating and delivering training programs.
- Passion for the beauty and wellness industry and a commitment to client well-being.
This advertiser has chosen not to accept applicants from your region.
8
Remote Senior Spa Manager - Client Experience & Operations
Posted 3 days ago
Job Viewed
Job Description
Our client is seeking a sophisticated and service-oriented Senior Spa Manager to lead their operations and enhance the client experience. This is a fully remote role, perfect for an experienced spa professional who can manage all aspects of spa operations, staff, client relations, and service quality from a distance. You will be responsible for developing and implementing operational strategies, ensuring exceptional client satisfaction, managing staff performance, and overseeing the financial health of the spa. The ideal candidate possesses a deep understanding of the beauty and wellness industry, luxury service standards, and effective remote management techniques. Strong leadership, interpersonal, and problem-solving skills are crucial. You must be adept at maintaining high standards of service delivery, motivating remote teams, and driving revenue growth through exceptional customer experiences. As a remote professional, you'll leverage technology to manage scheduling, client bookings, staff training, and operational oversight, ensuring the seamless delivery of premium wellness services.
Key Responsibilities:
Key Responsibilities:
- Oversee daily spa operations, ensuring a consistently high standard of service and client experience.
- Manage and mentor a remote team of spa therapists, receptionists, and support staff.
- Develop and implement service protocols, treatment standards, and operational procedures.
- Manage client bookings, scheduling, and customer relationship management systems.
- Handle client inquiries, feedback, and complaints with professionalism and efficiency.
- Monitor spa inventory, including retail products and supplies, and manage procurement as needed.
- Develop and execute strategies to drive revenue growth and profitability, including promotions and new service offerings.
- Ensure compliance with health, safety, and hygiene regulations.
- Train staff on service techniques, product knowledge, and customer service excellence.
- Analyze spa performance metrics and implement improvements to enhance operational efficiency and client satisfaction.
- Diploma or Bachelor's degree in Hospitality Management, Business Administration, Cosmetology, or a related field.
- Minimum of 5 years of experience in spa management or a senior role within the beauty and wellness industry.
- Proven experience in managing staff, operations, and client services, ideally with remote team oversight.
- In-depth knowledge of spa treatments, skincare, and wellness therapies.
- Strong understanding of financial management, budgeting, and revenue generation strategies.
- Excellent customer service and interpersonal skills.
- Proficiency in using spa management software and other relevant technologies for remote operations.
- Exceptional leadership, communication, and problem-solving abilities.
- Ability to work independently, manage multiple priorities, and maintain a high level of professionalism in a remote setting.
- Passion for the beauty and wellness industry and a commitment to client well-being.
This advertiser has chosen not to accept applicants from your region.
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