4 Senior Spa And Wellness Manager Remote Operations jobs in whatjobs
Senior Spa and Wellness Manager - Remote Operations
Posted 7 days ago
Job Viewed
Job Description
Our client, a prestigious wellness resort group, is seeking a highly motivated and experienced Senior Spa and Wellness Manager to oversee the strategic development and operational excellence of their wellness facilities. This is a unique, fully remote position that requires an individual with a deep passion for holistic well-being, strong leadership capabilities, and the ability to manage teams and operations from a distance. You will be responsible for creating transformative guest experiences, curating innovative wellness programs, and ensuring the highest standards of service and therapeutic practice.
Responsibilities:
Qualifications:
Responsibilities:
- Develop and implement comprehensive spa and wellness strategies that align with the brand's vision and guest expectations.
- Oversee the daily operations of multiple spa and wellness centers, ensuring seamless service delivery and adherence to quality standards.
- Curate and manage a diverse menu of treatments, therapies, and wellness programs, incorporating the latest trends and techniques.
- Lead, train, and mentor spa therapists and wellness practitioners, fostering a positive and professional environment.
- Manage inventory, ordering of supplies, and cost control measures to ensure profitability.
- Develop and manage the spa and wellness budget, monitoring revenue and expenses.
- Ensure compliance with all health, safety, and hygiene regulations.
- Enhance guest satisfaction by providing exceptional service and resolving any issues promptly.
- Collaborate with marketing and sales teams to promote spa services and packages.
- Stay abreast of industry advancements, new wellness modalities, and competitor activities.
- Maintain relationships with suppliers of spa products and equipment.
- Utilize technology and reporting tools to track KPIs and make informed operational decisions remotely.
Qualifications:
- Minimum of 5 years of experience in spa management or a senior wellness leadership role.
- Proven track record in developing and managing successful spa and wellness programs.
- Strong knowledge of various therapeutic modalities, beauty treatments, and holistic wellness practices.
- Excellent leadership, team management, and motivational skills.
- Proficiency in spa management software and general business/communication tools.
- Exceptional customer service and interpersonal skills.
- Strong financial acumen and experience with budgeting and P&L management.
- Ability to develop and implement creative marketing and promotional strategies.
- Relevant certifications in spa therapy, wellness coaching, or hospitality management are highly desirable.
- Must possess excellent organizational and communication skills to excel in a remote work environment.
This advertiser has chosen not to accept applicants from your region.
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Senior Spa and Wellness Manager (Remote Operations)
Posted 14 days ago
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Job Description
Our client, a premium wellness brand, is seeking a dynamic and experienced Senior Spa and Wellness Manager to oversee their remote operational strategies and service delivery. This is a fully remote position, offering the flexibility to manage and elevate wellness experiences from anywhere. The ideal candidate will possess a deep understanding of spa operations, treatment modalities, client relations, and team management within the beauty and wellness industry. You will be responsible for developing and implementing best-in-class service standards, ensuring exceptional client experiences, and driving revenue growth through strategic planning and operational excellence. Your responsibilities will include managing remote teams of therapists and wellness practitioners, fostering a positive and motivating work environment, and ensuring continuous professional development. You will oversee service quality, inventory management of retail products and consumables, and the implementation of marketing initiatives to attract and retain clients. Developing and managing budgets, financial reporting, and ensuring profitability will be key aspects of this role. You will also be involved in curating and updating treatment menus, staying abreast of industry trends, and ensuring compliance with health, safety, and sanitation regulations. Client feedback analysis and service recovery will be crucial for maintaining high satisfaction levels. Collaboration with the marketing and sales teams to develop promotional campaigns and partnerships will also be essential. A Bachelor's degree in Hospitality Management, Business Administration, or a related field, along with a minimum of 5 years of progressive experience in spa management or a senior role within the wellness industry, is required. Proven experience in managing remote teams and operations is a significant advantage. Strong leadership, interpersonal, and communication skills are essential for effectively managing and motivating a dispersed team and engaging with clients. Knowledge of various spa treatments, product lines, and wellness trends is a must. Certification in massage therapy, esthetics, or a related field is a plus. This is an outstanding opportunity to lead and innovate in the beauty and wellness sector from a remote capacity. The original location context for this role is Kakamega, Kakamega, KE, but the position is entirely remote.
This advertiser has chosen not to accept applicants from your region.
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Senior Spa and Wellness Manager - Remote Operations
Posted 23 days ago
Job Viewed
Job Description
Our client, a premier wellness retreat with a growing presence, is seeking a seasoned Senior Spa and Wellness Manager to oversee their operations remotely. This is a unique, fully remote position, allowing you to direct and innovate spa and wellness programs from anywhere in Kenya. You will be responsible for setting high standards for guest experiences, managing therapeutic offerings, overseeing staff training and performance, and ensuring the financial success of the spa and wellness division. Your leadership will be crucial in enhancing the holistic well-being of clients and reinforcing our client's brand reputation.
Responsibilities:
Responsibilities:
- Develop and implement innovative spa and wellness programs, treatments, and packages aligned with industry trends and client demographics.
- Oversee the remote management of spa operations, including scheduling, inventory management of spa products, and equipment maintenance.
- Ensure the highest standards of guest service and satisfaction are consistently met.
- Manage, train, and motivate a team of therapists and wellness practitioners, fostering a culture of excellence and continuous development.
- Monitor and manage the spa's financial performance, including revenue generation, cost control, and budget adherence.
- Develop and execute marketing strategies to drive guest bookings and promote spa services.
- Ensure compliance with all health, safety, and sanitation regulations within the spa environment.
- Maintain relationships with suppliers of spa products and equipment, negotiating favorable terms.
- Develop and implement staff training programs to enhance skills and service quality.
- Handle guest inquiries, feedback, and complaints in a professional and timely manner.
- Collaborate with other departments to ensure a seamless and integrated guest experience.
- Analyze spa performance metrics and generate reports for senior management.
- Stay updated on the latest trends and innovations in the spa and wellness industry.
- Uphold the brand's values and commitment to holistic well-being.
- Contribute to strategic planning for the expansion and enhancement of wellness offerings.
- Diploma or Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 6 years of experience in spa management, with at least 3 years in a senior leadership role.
- Proven track record in managing spa operations, including staff supervision, inventory control, and financial management.
- Strong knowledge of various spa treatments, therapies, and wellness practices.
- Excellent leadership, communication, and interpersonal skills.
- Demonstrated ability to drive revenue growth and manage costs effectively.
- Proficiency in spa management software and standard office applications.
- A passion for wellness, customer service, and creating memorable guest experiences.
- Ability to work independently and effectively manage a remote team.
- Understanding of marketing principles within the hospitality and wellness sector.
- Certification in relevant therapeutic modalities or spa management is a plus.
- Exceptional problem-solving skills and the ability to remain calm under pressure.
This advertiser has chosen not to accept applicants from your region.
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Senior Spa and Wellness Manager (Remote Operations)
Posted 22 days ago
Job Viewed
Job Description
Our client, a prestigious wellness brand, is seeking an experienced and visionary Senior Spa and Wellness Manager to lead their remote operations and strategic development. This role is responsible for enhancing the overall client experience, managing operational efficiency, developing innovative wellness programs, and upholding the highest standards of service excellence across their offerings. While clients interact at physical locations, the management and strategic planning for these services will be handled remotely. You will work closely with on-site teams to ensure consistent delivery of exceptional spa and wellness experiences.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Develop and implement strategic plans to enhance spa and wellness services, driving growth and client satisfaction.
- Oversee the operational aspects of spa and wellness centers, ensuring smooth daily functioning and adherence to brand standards.
- Manage budgets, control costs, and optimize revenue generation for wellness services.
- Lead the development and refinement of treatment menus, wellness programs, and service protocols.
- Ensure all staff are thoroughly trained on service delivery, product knowledge, and customer service standards.
- Monitor client feedback and implement improvements to enhance the overall guest experience.
- Manage inventory of spa products and supplies, ensuring optimal stock levels and efficient ordering.
- Collaborate with marketing teams to develop promotional campaigns and initiatives for wellness services.
- Stay current with industry trends, new wellness practices, and emerging technologies to maintain a competitive edge.
- Ensure compliance with all health, safety, and sanitation regulations pertinent to spa and wellness environments.
- Provide remote guidance and support to on-site spa managers and therapists.
- Analyze performance metrics and generate reports on key operational and financial results.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, Wellness, or a related field.
- Minimum of 6 years of experience in spa or wellness management, with a proven track record in operational leadership.
- In-depth knowledge of spa treatments, wellness modalities, and holistic health practices.
- Strong understanding of financial management, budgeting, and revenue management principles.
- Excellent leadership, team management, and motivational skills.
- Exceptional customer service and interpersonal skills.
- Proven ability to develop and implement innovative wellness programs.
- Experience with spa management software and scheduling systems is desirable.
- Strong analytical and problem-solving abilities.
- Ability to work independently, manage multiple priorities, and thrive in a remote work environment.
- Passion for health, wellness, and creating exceptional client experiences.
This advertiser has chosen not to accept applicants from your region.
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