4,336 Senior Production Quality Manager jobs in Kenya

• Develop, implement, and manage the company's Quality Management System (QMS) in accordance with relevant standards (e.g., ISO 9001).
• Establish and oversee quality control processes throughout the manufacturing lifecycle, from raw material inspection to finished product release.
• Lead and mentor a remote team of quality assurance professionals, providing guidance and support.
• Conduct regular internal audits and assessments to ensure compliance with quality standards and procedures.
• Analyze quality data, identify trends, and implement corrective and preventive actions (CAPA) to address non-conformities.
• Collaborate with production, engineering, and R&D teams to resolve quality issues and implement process improvements.
• Develop and maintain quality documentation, including SOPs, work instructions, and inspection protocols.
• Manage customer complaints and feedback related to product quality, ensuring timely and effective resolution.
• Stay up-to-date with industry best practices, regulatory changes, and emerging quality assurance technologies.
• Facilitate external audits by regulatory bodies and customers.
• Champion a company-wide commitment to quality and continuous improvement.

• Bachelor's degree in Engineering, Science, Business Administration, or a related field. A Master's degree or relevant professional certification is a plus.
• Minimum of 7 years of progressive experience in quality assurance and quality management, preferably within the manufacturing sector.
• Demonstrated experience in developing, implementing, and maintaining QMS, including ISO 9001 certification.
• Strong understanding of quality control methodologies, statistical process control (SPC), and root cause analysis techniques.
• Proven ability to lead and manage remote teams effectively.
• Excellent analytical, problem-solving, and decision-making skills.
• Exceptional communication, interpersonal, and leadership abilities.
• Experience with quality management software and tools.
• Ability to work independently and manage multiple priorities in a remote environment.
• Commitment to continuous improvement and a passion for ensuring product excellence.

Job Description
Job Title:
Divisional Commercial Performance Manager

Location:
Kisumu

About The Company
Diageo is the world's leading premium drinks company with an outstanding collection of brands, such as Johnnie Walker, Smirnoff, Baileys, Captain Morgan, Tanqueray and Guinness. Our purpose – Celebrating life, every day, everywhere – has an important role in our company, for our people, our diversity, our brands, in how we perform and how we create shared value.

KBL is the engine of EABL - the #1 FMCG business in Kenya.

We have huge ambitions in KBL We want to grow NSV to $1B (CAGR 8%), Operation profit at $378m (CAGR 10%) and Total Beverage Alcohol at 85% (+50%bps YoY) by the end of F'30. This is fueled by a clear strategy, strong growth drivers, enabled by innovation at scale, digital transformation. Advantaged route to consumer, society 2030, a strong supply footprint and productivity.

About The Function
Our Sales team love building relationships, connecting with customers to sell our much-loved brands in new and vibrant markets where they can thrive. They help sell our iconic brands across 180 countries every year.

We're operating across different markets, channels, and areas of expertise. Using your curiosity and passion, you'll make the most of consumer insight and digital platforms, reaching new customers, markets, and celebrations to help us achieve our growth potential. We'll support your learning and growth as you develop your career with us and work with people across our business to realize your fullest potential.

About The Role
At Diageo, we do Sales differently. We're the leading beverage alcohol company in every region of the world, boasting internationally recognized brands such as Baileys, Guinness, Smirnoff, and Johnnie Walker. And this is your opportunity to create new ways to share and celebrate our truly iconic products across the globe. We offer a perfect blend of local and global roles, covering everything from digital to customer service, our immersive store experiences to international operations. Wherever you are, you'll need to be able to forge lasting relationships, bring commitment and energy to improve our performance, and a genuine entrepreneurial spirit in tune with our company's proud legacy.

At Diageo, character is everything. If you share our sense of adventure, you'll have the chance to learn a huge range of skills and fields, and build an exceptional career with us.

The Divisional Commercial Performance Manager role is crucial in driving Performance Management, Execution Excellence, Governance, Risks and Controls and Resource Management.

The job holder works closely with the Divisional Sales Manager and Heads of Function within the Commercial function.

Role Responsibilities
To ensure that the Commercial Performance Reporting, Routines and processes are understood, that users are trained to use the systems and that business processes and working practices across the division and distributorships are in line with Diageo Way of World-Class Selling and Code of Business Conduct.

In addition, the role will be responsible for management of the Sales teams and sales tools to assure return on EABL's investment through volume and NSV growth.

Performance Management – Business & People

• Robust Business performance management and insights with right performance tracking, analysis standardized quality meetings with clear inputs & output. (Depletion and drivers of Depletion)
• Execute appropriate coaching and calls SFE.
• Track actual sales performance vs forecast by providing analysis & recommendation for remedial action/s.

Excellence in Execution

• Maintain optimal inventory levels throughout the supply chain to optimize use of working capital, reduce cost and improve efficiency.
• Maximize sales force productivity through effectively managed retail call activities.
• Audit the effective use of POP materials regularly.

Governance, Risks & Controls

• Effective stock take and SIT(Stock in Trade) reconciliation to ensure no exposure to KBL.
• Distributors are optimally using the DMS tool effectively & efficiently.
• Master data stability and ensure data integrity across the division.
• Keep oversight of overall records and management within the agreed levels.
• Coupa and contract management of the POs lifecycle.

Resource Management - Activities and Productivity

• Ensure all expenditures are effectively tracked and monitored and appropriate budgetary controls are in place to minimize business risks i.e., Fleet, office, T&E, etc.
• Manage assets i.e. BTL assets and or coolers to ensure that resources are secure and used in the most efficient and effective manner.
• Undertake regular audits to ensure that all expenditure achieves the desired results with corrective remedial actions.

Qualifications
Experience / skills required:

• A business-related degree or equivalent.

E
xperience and Skill

• 2 years' experience in analytics and at-least 2 years in a field sales role
• Strong attention to detail.
• Excellent Data mining skills and ability to monitor data quality.
• Excellent interpersonal skills including the ability to influence.

Competencies
The candidate must demonstrate mastery in managing performance through managing customer performance review, managing promotional execution, driving excellence executional standards, Governance, risk and resource management.

Diversity Statement
Our purpose is to celebrate life, every day, everywhere. And creating an inclusive culture, where everyone feels valued and that they can belong, is a crucial part of this.

We embrace diversity in the broadest possible sense. This means that you'll be welcomed and celebrated for who you are just by being you. You'll be part of and help build and champion an inclusive culture that celebrates people of different gender, ethnicity, ability, age, sexual orientation, social class, educational backgrounds, experiences, mindsets, and more.

Our ambition is to create the best performing, most trusted and respected consumer products companies in the world. Join us and help transform our business as we take our brands to the next level and build new ones as part of shaping the next generation of celebrations for consumers around the world.

Feel inspired? Then this may be the opportunity for you.

If you require a reasonable adjustment, please ensure that you capture this information when you submit your application.
Worker Type
Regular

Primary Location:
KBL

Additional Locations :
Job Posting Start Date

• Develop, implement, and manage comprehensive quality assurance strategies and programs.
• Establish and enforce quality control standards and procedures for all manufacturing processes.
• Oversee product testing, inspection, and validation activities.
• Analyze quality data, identify trends, and implement root cause analysis for non-conformances.
• Drive continuous improvement initiatives to enhance product quality and manufacturing efficiency.
• Lead and mentor a remote QA team, providing guidance and support.
• Ensure compliance with relevant industry standards (e.g., ISO 9001) and regulatory requirements.
• Collaborate with cross-functional teams (Production, Engineering, R&D) to resolve quality issues.
• Manage the documentation and record-keeping for quality assurance activities.
• Conduct internal audits and supplier quality assessments.

• Bachelor's degree in Engineering (Mechanical, Industrial, Chemical), Science, or a related technical field.
• Minimum of 8 years of experience in Quality Assurance/Quality Control within a manufacturing environment.
• Proven experience in a management or leadership role, preferably managing remote teams.
• In-depth knowledge of quality management systems (e.g., ISO 9001) and quality tools (e.g., SPC, FMEA, Root Cause Analysis).
• Experience with Six Sigma or Lean Manufacturing methodologies is highly desirable.
• Strong analytical, problem-solving, and decision-making skills.
• Excellent communication, interpersonal, and leadership skills.
• Proficiency in quality management software and data analysis tools.
• Ability to work independently and manage multiple priorities effectively in a remote setting.
• Knowledge of specific manufacturing processes relevant to the industry is a plus.

• Develop and implement robust quality control (QC) and quality assurance (QA) strategies and procedures for manufacturing processes.
• Establish and monitor key performance indicators (KPIs) for quality, tracking metrics such as defect rates, customer complaints, and process variations.
• Conduct remote analysis of production data, inspection reports, and non-conformance reports to identify root causes of quality issues.
• Provide remote guidance and support to on-site QC teams, operators, and production managers on quality standards and best practices.
• Oversee the development and maintenance of quality documentation, including SOPs, work instructions, and quality manuals.
• Coordinate virtual internal audits and support external audits to ensure compliance with relevant standards (e.g., ISO 9001).
• Implement corrective and preventive actions (CAPA) and monitor their effectiveness.
• Champion a quality-first mindset across the organization through virtual communication and training initiatives.
• Stay informed about industry best practices, new quality tools, and regulatory requirements.
• Collaborate with R&D, engineering, and production teams to ensure product quality throughout the lifecycle.
• Analyze customer feedback and complaints to identify areas for improvement and drive product quality enhancements.
• Manage supplier quality expectations and processes remotely.

• Bachelor's degree in Engineering, Science, or a related technical field. A Master's degree is a plus.
• Minimum of 7 years of experience in quality control and assurance, with a significant portion in manufacturing environments.
• Proven experience in developing and implementing ISO 9001 or similar quality management systems.
• Strong understanding of statistical process control (SPC), Six Sigma, and Lean Manufacturing principles.
• Excellent analytical and problem-solving skills, with a data-driven approach to decision-making.
• Exceptional remote communication, leadership, and interpersonal skills.
• Proficiency in quality management software and data analysis tools.
• Ability to interpret technical specifications and quality standards.
• Demonstrated experience in leading and motivating teams remotely.
• Strong organizational skills and the ability to manage multiple projects and priorities effectively from a distance.
• Experience in conducting remote audits and virtual training sessions is highly valued.
• A commitment to continuous improvement and operational excellence.

• Develop and implement comprehensive sports analytics strategies to improve athlete performance and team tactics.
• Collect, clean, and analyze diverse data sources, including performance metrics, physiological data, and video analysis.
• Design and build performance dashboards and reports for coaches, athletes, and stakeholders.
• Identify key performance indicators (KPIs) and track progress towards strategic objectives.
• Collaborate closely with coaching staff to provide data-driven insights and recommendations.
• Mentor and guide a team of sports analysts and performance specialists.
• Stay current with the latest trends and technologies in sports analytics and performance science.
• Present complex findings in a clear, concise, and actionable manner to diverse audiences.
• Manage relationships with data providers and technology vendors.
• Contribute to the overall strategic planning and operational effectiveness of the sports programs.

• Master's degree in Sports Science, Data Science, Statistics, Kinesiology, or a related quantitative field.
• Minimum of 6 years of experience in sports analytics, performance analysis, or a similar role within the sports industry.
• Proven expertise in data collection, statistical analysis, and performance metric interpretation.
• Proficiency in data visualization tools (e.g., Tableau, Power BI) and statistical software (e.g., R, Python).
• Strong understanding of sports physiology, biomechanics, and training methodologies.
• Excellent communication, presentation, and interpersonal skills.
• Ability to lead and manage a remote team effectively.
• Demonstrated ability to translate complex data into practical, actionable insights.
• Passion for sports and a commitment to data-driven improvement.