12,684 Senior Operations Manager Facility Management jobs in Kenya

What you become a part of:

As the Head of Internal Audit, you will report directly to the Chief Financial Officer (CFO) and the Group Managing Director (MD)/ Chief Executive Officer (CEO). You will oversee internal audit activities across all operating units, including manufacturing locations, ensuring robust governance, risk management, and control processes.

This role involves working closely with senior leadership, manufacturing teams, and various departments to assess risks, optimize operations, and ensure compliance with internal policies and external regulations. You will also play a pivotal role in standardizing processes, investigating fraud, and conducting market-specific audits to drive operational excellence and accountability.

What to expect:

Internal Audit Strategy:

• Develop and execute a comprehensive internal audit plan by market and activity, aligned with the organizations strategic goals and risk profile.
• Oversee internal audit activities across all operating units, including manufacturing locations, ensuring critical business processes and geographies are covered.

Risk Management & Market Risk Identification:

• Identify and assess key organizational risks, including market-specific risks, operational, financial, compliance, and IT-related risks.
• Collaborate with leadership to develop and implement risk mitigation strategies, addressing both market-specific and organizational risks.

Audit Execution:

• Conduct audits in-market and via desk-based reviews to evaluate the efficiency and effectiveness of systems, processes, and controls.
• Perform fraud investigations to identify, analyse, and address potential fraudulent activities across the organization.
• Standardize processes and develop SOPs to ensure consistency and compliance across all locations and markets.

Compliance & Governance:

• Ensure adherence to internal policies, procedures, and external regulations across operating units and manufacturing locations.
• Monitor compliance with applicable laws, regulatory requirements, and corporate standards, providing timely recommendations for corrective actions.

Reporting, Remediation & Training:

• Prepare and issue detailed reports on audit findings, risks, and recommendations to the CFO and Group MD/ CEO.
• Oversee the implementation of remedial actions to address audit findings and ensure risks are effectively mitigated.
• Provide training and awareness programs to improve organizational compliance and strengthen internal controls.

Fraud Investigation:

• Lead investigations into suspected fraud, ensuring thorough analysis and reporting of findings to senior management.
• Develop preventive measures and internal controls to reduce exposure to fraudulent activities.

Collaboration & Stakeholder Management:

• Partner with cross-functional teams, including manufacturing teams, to understand business operations and provide actionable recommendations for improvement.
• Foster strong relationships with senior leadership, divisional heads, and external auditors to ensure alignment on internal audit objectives.

Team Leadership & Development:

• Build, lead, and mentor a high-performing internal audit team, fostering a culture of accountability and continuous learning.
• Provide training and development opportunities to enhance team capabilities and ensure alignment with organizational goals.

Process Improvement:

• Identify opportunities to optimize processes, enhance operational efficiency, and strengthen internal controls across all units, including manufacturing sites.
• Leverage technology and data analytics to improve the quality and efficiency of audit processes.

Essential qualifications, experience and skills:

Qualifications:

• Chartered Accountant (CA), Certified Internal Auditor (CIA), or equivalent professional certification is required.
• Additional certifications in risk management or fraud detection (e.g., CISA, CFE) are highly desirable.

Experience:

• 12+ years of progressive experience in internal audit, risk management, or compliance, with at least 5 years in a leadership role.
• Strong exposure to multinational organizations or businesses operating in emerging markets, preferably in the pharmaceutical or FMCG sectors.
• Proven ability to lead audits across multiple geographies and functional areas of an organization, including manufacturing, warehousing, and distribution.

Skills:

• Expertise in internal auditing methodologies, risk assessment frameworks, and control evaluation techniques.
• Strong analytical and problem-solving skills, with the ability to provide actionable recommendations.
• Proficiency in using audit tools and data analytics to enhance audit quality and efficiency.
• Excellent communication and interpersonal skills to interact effectively with stakeholders at all levels.
• Demonstrated ability to lead and develop high-performing teams.

What you become a part of:

As the Head of Internal Audit, you will report directly to the Chief Financial Officer (CFO) and the Group Managing Director (MD)/ Chief Executive Officer (CEO). You will oversee internal audit activities across all operating units, including manufacturing locations, ensuring robust governance, risk management, and control processes.

This role involves working closely with senior leadership, manufacturing teams, and various departments to assess risks, optimize operations, and ensure compliance with internal policies and external regulations. You will also play a pivotal role in standardizing processes, investigating fraud, and conducting market-specific audits to drive operational excellence and accountability.

What to expect:

Internal Audit Strategy
:

• Develop and execute a
  comprehensive internal audit plan
  by market and activity, aligned with the organization's strategic goals and risk profile.
• Oversee internal audit activities across all operating units, including manufacturing locations, ensuring critical business processes and geographies are covered.

Risk Management & Market Risk Identification
:

• Identify and assess
  key organizational risks
  , including market-specific risks, operational, financial, compliance, and IT-related risks.
• Collaborate with leadership to develop and implement
  risk mitigation strategies
  , addressing both market-specific and organizational risks.

Audit Execution
:

• Conduct audits
  in-market
  and via desk-based reviews to evaluate the efficiency and effectiveness of systems, processes, and controls.
• Perform
  fraud investigations
  to identify, analyse, and address potential fraudulent activities across the organization.
• Standardize processes and
  develop SOPs
  to ensure consistency and compliance across all locations and markets.

Compliance & Governance
:

• Ensure adherence to
  internal policies, procedures, and external regulations
  across operating units and manufacturing locations.
• Monitor compliance with applicable laws, regulatory requirements, and corporate standards, providing timely recommendations for corrective actions.

Reporting, Remediation & Training
:

• Prepare and issue
  detailed reports
  on audit findings, risks, and recommendations to the CFO and Group MD/ CEO.
• Oversee the implementation of remedial actions to address audit findings and ensure risks are effectively mitigated.
• Provide
  training and awareness programs
  to improve organizational compliance and strengthen internal controls.

Fraud Investigation
:

• Lead investigations into suspected fraud, ensuring thorough analysis and reporting of findings to senior management.
• Develop preventive measures and internal controls to reduce exposure to fraudulent activities.

Collaboration & Stakeholder Management
:

• Partner with cross-functional teams, including manufacturing teams, to understand business operations and provide actionable recommendations for improvement.
• Foster strong relationships with senior leadership, divisional heads, and external auditors to ensure alignment on internal audit objectives.

Team Leadership & Development
:

• Build, lead, and mentor a high-performing
  internal audit team
  , fostering a culture of accountability and continuous learning.
• Provide training and development opportunities to enhance team capabilities and ensure alignment with organizational goals.

Process Improvement
:

• Identify opportunities to optimize processes, enhance operational efficiency, and strengthen internal controls across all units, including manufacturing sites.
• Leverage technology and data analytics to improve the quality and efficiency of audit processes.

Essential qualifications, experience and skills:

Qualifications
:

• Chartered Accountant (CA), Certified Internal Auditor (CIA), or equivalent professional certification is required.
• Additional certifications in risk management or fraud detection (e.g., CISA, CFE) are highly desirable.

Experience
:

• 12+ years of progressive experience in internal audit, risk management, or compliance, with at least 5 years in a leadership role.
• Strong exposure to multinational organizations or businesses operating in emerging markets, preferably in the pharmaceutical or FMCG sectors.
• Proven ability to lead audits across multiple geographies and functional areas of an organization, including manufacturing, warehousing, and distribution.

Skills
:

• Expertise in internal auditing methodologies, risk assessment frameworks, and control evaluation techniques.
• Strong analytical and problem-solving skills, with the ability to provide actionable recommendations.
• Proficiency in using audit tools and data analytics to enhance audit quality and efficiency.
• Excellent communication and interpersonal skills to interact effectively with stakeholders at all levels.
• Demonstrated ability to lead and develop high-performing teams.

• Oversee day-to-day operations of the sports facility, ensuring a positive experience for all users.
• Manage a team of facility staff, including scheduling, training, and performance evaluation.
• Develop and implement operational plans, policies, and procedures.
• Ensure the facility is maintained to the highest standards of cleanliness, safety, and security.
• Coordinate with event organizers to ensure successful execution of sporting events and other activities.
• Manage budgets, control expenses, and identify opportunities for cost savings.
• Liaise with maintenance and groundskeeping teams to address any repair or upkeep needs.
• Maintain strong relationships with vendors, suppliers, and community partners.
• Ensure compliance with all relevant health, safety, and environmental regulations.
• Handle guest inquiries and resolve complaints effectively and professionally.

• Bachelor's degree in Sports Management, Business Administration, or a related field.
• Proven experience in facility management, preferably in a sports or leisure environment.
• Strong leadership, team management, and interpersonal skills.
• Excellent organizational and time management abilities.
• Knowledge of health and safety regulations applicable to sports facilities.
• Budget management and financial oversight experience.
• Ability to work effectively in a fast-paced environment.
• Excellent problem-solving and decision-making skills.
• Proficiency in relevant software applications.

• Develop and implement operational plans, policies, and procedures to ensure efficient and effective facility management.
• Oversee the maintenance, repair, and upkeep of all sports facilities and grounds, ensuring they are safe, clean, and well-presented.
• Manage budgets, financial reporting, and revenue generation for sports facilities.
• Coordinate and manage the scheduling of events, tournaments, and activities within the facilities.
• Lead, train, and manage a team of facility staff, fostering a positive and productive work environment through remote leadership.
• Ensure compliance with all health, safety, and security regulations and implement necessary protocols.
• Develop and maintain strong relationships with sports leagues, event organizers, community groups, and other stakeholders.
• Manage vendor contracts for services such as catering, security, and specialized maintenance.
• Conduct regular facility assessments and implement improvements to enhance user experience and operational efficiency.
• Manage risk assessment and develop contingency plans for various operational scenarios.
• Stay abreast of industry trends, best practices, and technological advancements in sports facility management.
• Prepare regular performance reports for senior management, including financial summaries and operational metrics.

• Bachelor's degree in Sports Management, Business Administration, Facility Management, or a related field.
• A minimum of 6 years of progressive experience in sports facility operations management.
• Proven experience in budget management, event planning, and staff supervision.
• Strong understanding of sports facility maintenance, safety standards, and regulations.
• Excellent leadership, communication, and interpersonal skills, adapted for remote management.
• Demonstrated ability to manage complex scheduling and operational logistics.
• Proficiency in facility management software and standard office productivity tools.
• Strong problem-solving and decision-making capabilities.
• Experience in working remotely and managing dispersed teams is a significant advantage.
• Ability to remain calm and effective under pressure.
• Must have a reliable high-speed internet connection and a dedicated home office environment.

• Oversee the remote management of daily operations for sports and leisure facilities.
• Develop and implement operational policies and procedures to ensure efficiency and safety.
• Manage and motivate remote teams, including scheduling, training coordination, and performance management.
• Monitor facility performance metrics and implement strategies for improvement.
• Oversee budgeting and financial management for assigned facilities.
• Ensure compliance with all health, safety, and regulatory standards.
• Coordinate maintenance and repair schedules for all facility equipment and infrastructure.
• Manage vendor relationships and service contracts.
• Lead initiatives to enhance customer satisfaction and engagement.
• Develop and execute strategies for event planning and execution within facilities.

• Bachelor's degree in Sports Management, Business Administration, or a related field.
• Minimum of 5 years of experience in sports or facility management.
• Proven experience in managing remote teams and operations.
• Strong understanding of sports facility operations, maintenance, and safety protocols.
• Excellent leadership, communication, and interpersonal skills.
• Proficiency in facility management software and remote collaboration tools.
• Ability to develop and manage budgets.
• Strategic thinking and problem-solving abilities.
• Must be a resident of Kenya and possess a reliable internet connection.

• Develop and implement operational plans for sports facilities.
• Manage budgets, resources, and vendor contracts effectively.
• Ensure facilities meet high standards of safety, maintenance, and cleanliness.
• Oversee event planning and execution coordination.
• Lead and support remote operational teams.
• Enhance customer experience and satisfaction.
• Monitor facility performance and implement improvements.