9,409 Senior Management Consultant Remote Strategy Operations jobs in Kenya
Principal Management Consultant, Remote Strategy & Operations
Posted 20 days ago
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Management Consultant - Remote Strategy & Operations
Posted 21 days ago
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Key responsibilities include:
- Conducting in-depth analysis of client's business operations, market positioning, and competitive landscape.
- Developing strategic recommendations and actionable plans to address client challenges in areas such as operational efficiency, organizational design, and market entry.
- Leading project teams and managing client relationships, ensuring high levels of satisfaction and successful project outcomes.
- Facilitating workshops and stakeholder interviews to gather critical information and build consensus.
- Designing and implementing change management programs to support client transformations.
- Leveraging data analytics and industry best practices to provide data-driven insights and solutions.
- Preparing compelling presentations and reports to communicate findings and recommendations to senior client leadership.
- Mentoring junior consultants and fostering a collaborative, high-performance team culture.
- Staying abreast of emerging trends, technologies, and best practices in management consulting.
- Contributing to business development efforts, including proposal writing and client engagement.
The ideal candidate will possess an MBA or a Master's degree in a relevant field (e.g., Business Administration, Economics, Engineering) and a minimum of 5 years of experience in management consulting or a senior strategy/operations role within a major corporation. Proven track record of successfully managing complex projects and delivering tangible results for clients is essential. Exceptional analytical, problem-solving, and critical thinking skills are required. Outstanding communication, presentation, and interpersonal skills are paramount for effective client interaction. This is a remote-first position, demanding a high level of autonomy, proactive engagement, and the ability to build trust and influence through virtual interactions. Experience in specific sectors such as technology, finance, or healthcare is a significant advantage. This is an exceptional opportunity to shape business strategies and drive significant positive change for a diverse range of clients, all while enjoying the flexibility of a fully remote work arrangement.
Senior Management Consultant - Remote Strategy & Operations
Posted 21 days ago
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Responsibilities:
- Lead client engagements, managing project scope, timelines, and deliverables.
- Conduct comprehensive business and market analysis to identify strategic opportunities and challenges.
- Develop data-driven strategic recommendations for clients across various industries.
- Design and implement operational improvements, efficiency initiatives, and change management programs.
- Collaborate closely with client leadership to drive decision-making and strategy execution.
- Manage and mentor junior consultants, fostering their professional development.
- Prepare and present compelling reports, presentations, and recommendations to client stakeholders.
- Build and maintain strong client relationships based on trust and delivered value.
- Contribute to the development of the firm's intellectual capital and service offerings.
- Stay abreast of industry trends, best practices, and emerging business challenges.
- Ensure the highest quality of service delivery and client satisfaction.
- MBA or Master's degree in a relevant business or quantitative field.
- Minimum of 7-10 years of experience in management consulting or a strategic advisory role within a corporate setting.
- Demonstrated expertise in areas such as corporate strategy, operational improvement, digital transformation, or organizational design.
- Proven track record of leading complex projects and delivering significant business impact.
- Exceptional analytical, problem-solving, and critical thinking skills.
- Outstanding written, verbal, and presentation communication abilities.
- Strong leadership, team management, and stakeholder engagement skills.
- Ability to work independently, manage multiple priorities, and thrive in a remote environment.
- Proficiency in data analysis tools and modeling techniques.
- Experience working with diverse industries and client types is highly desirable.
Management Consultant - Strategy & Operations (Remote)
Posted 5 days ago
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Principal Management Consultant - Strategy & Operations (Remote)
Posted 21 days ago
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Lead Management Consultant (Strategy & Operations) - Remote
Posted 21 days ago
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Senior Customer Experience (CX) Manager - Remote Strategy & Operations
Posted 21 days ago
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Responsibilities:
- Develop and execute a comprehensive customer experience strategy aligned with business objectives.
- Map and analyze customer journeys across all touchpoints, identifying pain points and opportunities for enhancement.
- Design and implement initiatives to improve customer satisfaction, loyalty, and retention.
- Lead and mentor a remote team of customer service professionals, fostering a high-performance culture.
- Oversee the daily operations of the customer service and helpdesk functions, ensuring efficient issue resolution and support.
- Develop and manage knowledge base articles, FAQs, and support documentation.
- Utilize customer feedback, data analytics, and market research to drive continuous improvement in CX.
- Collaborate with product, marketing, and sales teams to ensure a cohesive customer experience.
- Implement and manage customer feedback mechanisms, such as surveys and Net Promoter Score (NPS) tracking.
- Stay abreast of emerging CX trends, technologies, and best practices to maintain a competitive edge.
- Bachelor's degree in Business Administration, Marketing, Communications, or a related field. An MBA or advanced degree is a plus.
- Minimum of 7 years of experience in customer experience, customer service management, or a related field, with at least 3 years in a leadership role.
- Proven track record of developing and implementing successful CX strategies that have demonstrably improved customer satisfaction and loyalty.
- Strong understanding of customer journey mapping, service design, and CRM systems.
- Excellent analytical skills with the ability to interpret data and translate insights into actionable plans.
- Exceptional communication, interpersonal, and conflict-resolution skills, vital for managing remote teams and stakeholders.
- Experience in managing and coaching remote customer support teams.
- Proficiency in using customer support platforms and CX management tools.
- Strategic thinker with a passion for creating outstanding customer interactions.
- Ability to work independently, make sound decisions, and drive results in a remote environment.
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Senior Management Consultant - Strategy & Operations - Remote
Posted 21 days ago
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Responsibilities:
- Lead client engagements, from project scoping and diagnosis to solution design and implementation support.
- Conduct in-depth analysis of client operations, organizational structures, and strategic positioning.
- Develop strategic recommendations and actionable plans to address client challenges in areas such as operational efficiency, cost reduction, market entry, and digital transformation.
- Facilitate workshops and facilitate discussions with client leadership and teams.
- Manage project timelines, resources, and budgets to ensure successful project delivery.
- Mentor and coach junior consultants, fostering their professional development.
- Build and maintain strong client relationships, acting as a trusted advisor.
- Stay current with industry trends, best practices, and emerging business challenges.
- Prepare and present high-impact findings and recommendations to senior client executives.
- MBA or Master's degree in a relevant field (e.g., Business Administration, Finance, Engineering).
- Minimum of 8 years of progressive experience in management consulting or a strategic internal role within a large organization.
- Proven expertise in strategy formulation, operational improvement, change management, and business process re-engineering.
- Strong analytical and quantitative skills, with the ability to translate data into actionable insights.
- Exceptional problem-solving capabilities and strategic thinking.
- Excellent communication, presentation, and interpersonal skills, with the ability to influence and build consensus.
- Demonstrated leadership experience and the ability to manage complex projects and teams.
- Ability to work independently and effectively manage client relationships in a fully remote environment.
- Experience across multiple industries is a plus.
- Proficiency in data analysis tools and presentation software.
Senior Operations Manager, Remote Operations Strategy
Posted 20 days ago
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Senior Purchasing Manager - Remote Procurement Strategy
Posted 19 days ago
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Responsibilities:
- Develop and execute comprehensive procurement strategies for various spend categories.
- Manage end-to-end sourcing processes, including RFx development, supplier selection, and negotiation.
- Build and maintain strong, long-term relationships with key suppliers.
- Conduct market analysis to identify cost-saving opportunities and potential risks.
- Negotiate favorable terms, pricing, and service level agreements (SLAs) with suppliers.
- Oversee supplier performance management and conduct regular reviews.
- Ensure compliance with procurement policies, procedures, and ethical standards.
- Identify and implement opportunities for process improvements and technology adoption in procurement.
- Lead and mentor a remote team of procurement professionals.
- Collaborate with internal stakeholders to understand their needs and ensure alignment with procurement strategies.
- Manage procurement budgets and track spend against targets.
- Contribute to supply chain risk mitigation strategies.
Qualifications:
- Bachelor's degree in Supply Chain Management, Business Administration, Finance, or a related field.
- Minimum of 7 years of progressive experience in procurement and strategic sourcing.
- Proven track record of developing and implementing successful sourcing strategies that deliver significant cost savings and value.
- Strong negotiation, contract management, and supplier relationship management skills.
- Excellent analytical and problem-solving abilities.
- Experience with e-procurement systems and P2P processes.
- Demonstrated leadership experience, particularly in managing remote teams.
- Strong understanding of global supply chains and market dynamics.
- Excellent communication and interpersonal skills.
- Professional certifications such as CIPS or CPSM are a plus.
- Must be able to work effectively remotely, ideally within a timezone compatible with operations near Meru, Meru, KE .