Senior Field Installation and Maintenance Technician

80100 Nairobi, Nairobi KES3000 Hourly WhatJobs

Posted 15 days ago

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Job Description

contractor
Our client is seeking a highly skilled and experienced Senior Field Installation and Maintenance Technician to join their remote operations team. This role involves providing expert technical support, installation, and repair services for specialized equipment across various client sites. While the role is primarily field-based for hands-on work, the coordination, reporting, and initial troubleshooting phases will be conducted remotely, demanding excellent communication and self-management skills. You will be responsible for ensuring the efficient and safe operation of equipment, diagnosing and resolving complex technical issues, and performing preventative maintenance to minimize downtime. The ideal candidate will have a strong mechanical and electrical aptitude, a proven ability to work independently, and a commitment to delivering high-quality service. This position requires flexibility for travel to client locations as needed, but the core administrative and planning aspects are managed remotely.

Key Responsibilities:
  • Perform complex installations, maintenance, and repairs on a range of technical equipment, adhering to strict safety protocols.
  • Diagnose and troubleshoot mechanical, electrical, and software issues with precision and efficiency.
  • Conduct preventative maintenance checks and services to ensure optimal equipment performance and longevity.
  • Interpret technical manuals, schematics, and blueprints to guide installation and repair procedures.
  • Provide on-site technical support and training to clients, ensuring they can operate equipment safely and effectively.
  • Document all service calls, including issues identified, actions taken, and parts used, using our client's remote reporting system.
  • Manage inventory of spare parts and tools, ensuring availability for service calls.
  • Collaborate with the remote support team to resolve escalated technical issues.
  • Adhere to all company policies, procedures, and safety regulations.
  • Proactively identify opportunities for service improvement and efficiency gains.
  • Maintain a professional demeanor and represent the company positively during client interactions.
  • Report on service activities and performance metrics as required through the remote platform.

Qualifications:
  • Technical degree or certification in a relevant field (e.g., Electrical Engineering, Mechanical Engineering, Industrial Technology) or equivalent experience.
  • Minimum of 6 years of hands-on experience in installation, maintenance, and repair of technical equipment.
  • Strong understanding of mechanical, electrical, and electronic systems.
  • Proficiency in reading and interpreting technical documentation.
  • Ability to work independently and manage time effectively in a remote and field-based environment.
  • Excellent problem-solving and diagnostic skills.
  • Strong communication and interpersonal skills, with the ability to train and support clients.
  • Valid driver's license and a clean driving record.
  • Willingness to travel to various client sites as required.
  • Familiarity with remote diagnostic and reporting tools is a plus.
  • Commitment to safety and quality standards.

This role involves significant field work with a focus on the Mombasa, Mombasa, KE region, but with remote coordination and administrative duties.
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Remote Field Installation & Maintenance Technician

80100 Nairobi, Nairobi KES120000 Annually WhatJobs

Posted 19 days ago

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contractor
Our client requires a skilled and adaptable Remote Field Installation & Maintenance Technician to join their dynamic team. This is a fully remote role with a focus on remote diagnostics and guidance for on-site technicians. The ideal candidate will have extensive experience in troubleshooting and maintaining complex equipment, with the ability to guide on-site personnel through intricate installation and repair procedures via video conferencing and detailed documentation. You will be responsible for developing clear, step-by-step instructions, diagnosing technical issues remotely, and providing expert support to resolve them efficiently. This position demands exceptional problem-solving skills, a deep understanding of mechanical and electrical systems, and the ability to communicate technical information effectively to individuals with varying levels of expertise. Proficiency with remote diagnostic tools and virtual collaboration platforms is a must. You will also be involved in creating training materials and best practice guides for installation and maintenance procedures. The ability to think critically under pressure and provide timely solutions is essential. This role offers a unique opportunity to leverage your technical expertise in a remote capacity, contributing to the operational success of our client's diverse installations. While the role is remote, it supports critical operations in and around **Mombasa, Mombasa, KE**. We are looking for a self-starter with a commitment to quality service and a passion for problem-solving in a challenging technical environment.
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Senior Field Installation & Maintenance Technician, Remote Oversight

80100 Nairobi, Nairobi KES85000 Annually WhatJobs

Posted 18 days ago

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full-time
Our client is seeking a highly skilled and experienced Senior Field Installation & Maintenance Technician to provide remote oversight and technical guidance for installation and maintenance projects. While the role is remote, it requires a deep understanding of hands-on technical work, problem-solving, and the ability to effectively communicate with and direct on-site teams. You will be responsible for ensuring that installations are performed correctly, maintenance schedules are adhered to, and technical issues are resolved efficiently. The ideal candidate possesses a strong mechanical or electrical aptitude, excellent diagnostic skills, and a proven ability to manage complex technical operations from a distance.

Key Responsibilities:
  • Provide remote technical support and guidance to on-site installation and maintenance teams.
  • Review installation plans and specifications, ensuring proper interpretation and execution.
  • Troubleshoot and diagnose complex technical issues encountered during installation or maintenance activities.
  • Develop and implement effective maintenance procedures and schedules to ensure optimal equipment performance.
  • Coordinate with site supervisors and technicians to manage project timelines and resource allocation.
  • Ensure all work performed adheres to safety standards, company policies, and regulatory requirements.
  • Maintain detailed records of installation, maintenance, and repair activities.
  • Identify recurring issues and recommend solutions or process improvements to prevent future problems.
  • Train and mentor junior technicians on installation techniques, troubleshooting methods, and best practices.
  • Collaborate with engineering and product development teams to provide feedback on equipment design and performance.
  • Manage inventory of spare parts and consumables, ensuring availability for scheduled maintenance and repairs.
  • Conduct remote inspections and quality checks to verify the accuracy and completeness of work.
  • Respond to urgent service requests and provide timely technical assistance.

This is a 100% remote position. You will work from your own office and leverage communication tools to support field operations. We are looking for individuals who are proactive, detail-oriented, and possess excellent problem-solving skills. The ability to clearly communicate technical information to both technical and non-technical personnel is crucial. A strong mechanical or electrical background is essential. This role requires a high degree of autonomy and the ability to manage multiple tasks effectively. Experience in the installation and maintenance of industrial equipment, machinery, or related systems is highly desirable. The nominal location is Mombasa, Mombasa, KE , but the position is entirely remote.
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Senior Field Installation & Maintenance Specialist (Remote Oversight)

80100 Nairobi, Nairobi KES110000 Annually WhatJobs

Posted 6 days ago

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full-time
Our client, a prominent provider of industrial equipment and solutions, is seeking a highly experienced Senior Field Installation & Maintenance Specialist to oversee remote operations and support. This role is primarily remote, allowing you to leverage your expertise to guide and manage on-site installation and maintenance teams across various project locations. You will be responsible for developing and implementing standardized installation and maintenance procedures, ensuring adherence to safety protocols and quality standards. Your duties will include remote troubleshooting of complex technical issues, providing guidance to field technicians via phone, video conferencing, and remote monitoring tools, and analyzing performance data to optimize maintenance schedules and reduce downtime. You will also play a key role in training and mentoring field personnel, enhancing their technical skills and ensuring consistent service delivery.

The ideal candidate will possess extensive hands-on experience in the installation, repair, and maintenance of specialized industrial machinery. You should have a strong understanding of mechanical, electrical, and potentially hydraulic or pneumatic systems. Excellent diagnostic and problem-solving skills are essential, as is the ability to communicate technical information clearly and effectively to both technical and non-technical audiences. You will be responsible for managing spare parts inventory, coordinating with suppliers for necessary components, and ensuring that all service activities are documented accurately and efficiently. This role requires a proactive approach to identifying potential issues before they impact operations and a commitment to continuous improvement in field service operations. You will be a critical link between our client's technical support structure and the on-the-ground execution of installation and maintenance tasks.

Responsibilities:
  • Develop and document standardized installation and maintenance procedures.
  • Provide remote technical support and troubleshooting for field technicians.
  • Analyze equipment performance data to optimize maintenance and prevent failures.
  • Conduct remote training sessions and provide mentorship to field service personnel.
  • Oversee spare parts inventory and procurement for field operations.
  • Ensure adherence to safety regulations and quality standards during all installation and maintenance activities.
  • Collaborate with engineering and product development teams to resolve complex technical issues.
  • Manage service contracts and ensure client satisfaction.
  • Generate comprehensive reports on service activities, equipment performance, and technician performance.
  • Stay updated on new equipment technologies and maintenance techniques.
This is a remote position with occasional travel required to oversee operations in **Mombasa, Mombasa, KE**, and other sites as needed.
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Senior Field Installation Technician

80100 Nairobi, Nairobi KES55000 Annually WhatJobs remove_red_eye View All

Posted 21 days ago

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full-time
Our client is seeking a highly motivated and experienced Senior Field Installation Technician to join their dynamic remote team. This role is crucial for ensuring the seamless deployment and ongoing maintenance of our cutting-edge systems across various client sites. As a remote-first organization, we are committed to fostering a collaborative and productive virtual work environment. You will be responsible for leading installation projects, troubleshooting complex technical issues, and providing exceptional on-site support to our diverse clientele. Your expertise will be vital in maintaining the high standards of service and operational efficiency that our clients expect. The successful candidate will possess a deep understanding of installation procedures, diagnostic tools, and best practices in the field. You will also play a key role in training and mentoring junior technicians, contributing to the overall growth and development of the installation team. This is an excellent opportunity for a seasoned professional to leverage their skills in a challenging and rewarding remote role. We encourage applications from individuals who are proactive, detail-oriented, and possess excellent communication and problem-solving abilities. You will be expected to manage your time effectively, work independently, and adhere to strict project deadlines. The role requires a flexible approach to problem-solving and a commitment to continuous learning in a rapidly evolving technological landscape. Your contributions will directly impact client satisfaction and the company's reputation for reliability and excellence. Remote access to client sites will be facilitated through secure protocols and dedicated communication channels. This position offers the chance to make a significant impact while enjoying the flexibility of a fully remote work arrangement. Join us in shaping the future of service delivery and be part of a forward-thinking company that values innovation and employee well-being. We are looking for someone who thrives in a self-directed environment and is passionate about delivering high-quality technical solutions.
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Senior Field Installation Technician (Remote)

80100 Nairobi, Nairobi KES75000 Annually WhatJobs

Posted 21 days ago

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Job Description

full-time
Our client is seeking a highly skilled and motivated Senior Field Installation Technician to join their dynamic team. This is a fully remote position, requiring you to manage and execute installation projects from your home office. You will be responsible for overseeing the end-to-end installation process of complex equipment and systems. This includes planning, scheduling, resource allocation, and ensuring all installations meet stringent quality standards and client specifications. Your role will involve remote troubleshooting, providing technical guidance to on-site teams, documenting installation progress, and preparing detailed post-installation reports. You will also be involved in developing best practices for installation procedures and contributing to the continuous improvement of our service delivery. The ideal candidate will possess a deep understanding of installation methodologies, a proven track record in managing technical projects, and exceptional problem-solving abilities. Strong communication skills are essential for liaising with clients, internal stakeholders, and field personnel. Proficiency in using remote diagnostic tools and project management software is a prerequisite. While the role is remote, occasional travel may be required for critical project oversight or training, though this will be minimized. The **job location** is conceptual, as the role is remote, but operations are generally aligned with the region of **Mombasa, Mombasa, KE**. This position offers a fantastic opportunity to work independently, leverage your expertise, and contribute to critical infrastructure projects from anywhere. We are looking for individuals who are proactive, detail-oriented, and committed to delivering excellence in a remote work environment. Experience in industrial equipment or specialized system installations is highly valued. If you are a seasoned technician looking for a challenging and rewarding remote career, we encourage you to apply.
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Senior Field Installation Specialist (Remote)

80100 Nairobi, Nairobi KES95000 Annually WhatJobs

Posted 20 days ago

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Job Description

full-time
Our client is seeking a highly skilled and experienced Senior Field Installation Specialist to join their dynamic team. This is a fully remote position, offering the flexibility to work from anywhere. The ideal candidate will possess a deep understanding of complex installation procedures, troubleshooting, and client support. You will be responsible for guiding field technicians through intricate setup processes, ensuring adherence to company standards and safety protocols. Your expertise will be crucial in resolving on-site technical challenges and ensuring successful project completion, all managed remotely. This role requires exceptional communication skills, the ability to provide clear and concise instructions via digital channels, and a proactive approach to problem-solving. You will collaborate closely with engineering and support teams to provide feedback on installation methodologies and identify areas for improvement. Key Responsibilities:
  • Provide remote expert guidance and support to field installation teams.
  • Develop and maintain comprehensive installation manuals and troubleshooting guides.
  • Diagnose and resolve complex technical issues encountered during installations.
  • Conduct remote quality assurance checks on completed installations.
  • Train and mentor junior installation personnel.
  • Communicate effectively with clients to address concerns and ensure satisfaction.
  • Stay updated on product developments and installation best practices.
  • Contribute to the continuous improvement of installation processes and documentation.

Qualifications:
  • Minimum of 5 years of experience in field installation, preferably in a complex technical environment.
  • Proven track record of successfully managing and supporting remote installation projects.
  • Strong understanding of network infrastructure, hardware, and software installation.
  • Excellent problem-solving and analytical skills.
  • Exceptional verbal and written communication abilities.
  • Proficiency in using remote collaboration and diagnostic tools.
  • Ability to interpret technical drawings and schematics.
  • Experience in a customer-facing role is essential.
  • Relevant technical certifications are a plus.

This role is based in the **Mombasa, Mombasa, KE** region, but operates entirely remotely, allowing you to contribute from your home office. If you are a motivated individual with a passion for technical excellence and remote collaboration, we encourage you to apply.
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Field Installation Technician (Remote Training)

00200 Bahati, Nairobi KES60000 Annually WhatJobs

Posted 11 days ago

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Job Description

full-time
Our client is seeking a dedicated and skilled Field Installation Technician who can undergo comprehensive remote training and then perform installations and maintenance on-site. While the initial training phase will be conducted remotely, requiring you to be comfortable with virtual learning environments and self-directed study, this role involves travel to customer locations for the practical application of your skills. You will be responsible for the installation, configuration, troubleshooting, and repair of specialized equipment. This includes diagnosing hardware and software issues, performing preventative maintenance, and ensuring all installations meet technical specifications and quality standards. The ability to interpret technical diagrams, manuals, and blueprints is essential. You will work closely with the remote support team to resolve complex issues and provide detailed reports on completed work. This role demands a high degree of autonomy, reliability, and a commitment to safety protocols. The ideal candidate possesses strong mechanical and electrical aptitude, excellent problem-solving skills, and a meticulous attention to detail. Experience with relevant tools and equipment is expected. While this role requires physical presence at customer sites for installations, the core training and ongoing technical support will be delivered remotely, offering a unique blend of remote learning and field work. You must have a valid driver's license and be willing to travel as needed. We are looking for individuals who are adaptable, eager to learn, and committed to delivering high-quality service. This is an excellent opportunity for someone looking to build a career in a technically demanding field with the support of a forward-thinking organization. Successful candidates will undergo extensive training, covering all aspects of product installation and maintenance. Your role will be critical in ensuring our clients' systems operate efficiently and effectively.

Responsibilities:
  • Perform installations, upgrades, and repairs of company equipment at customer sites.
  • Diagnose and resolve technical hardware and software issues.
  • Conduct preventative maintenance to ensure optimal equipment performance.
  • Interpret technical manuals, blueprints, and schematics.
  • Collaborate with remote support teams to troubleshoot complex problems.
  • Provide clear and concise reports on installation and maintenance activities.
  • Adhere to all safety regulations and company policies.
  • Manage inventory of parts and tools required for installations.
  • Provide basic user training on equipment operation as needed.
Qualifications:
  • Proven experience in a field service or installation role.
  • Strong understanding of mechanical and electrical systems.
  • Ability to read and interpret technical documentation.
  • Excellent troubleshooting and problem-solving skills.
  • Valid driver's license and clean driving record.
  • Willingness to travel to various customer locations.
  • Proficiency in using hand and power tools.
  • High school diploma or equivalent; technical certification is a plus.
  • Ability to work independently and manage time effectively.
  • Comfort with remote training and virtual learning platforms.
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Remote Senior Field Technician (Installation & Maintenance)

80100 Nairobi, Nairobi KES70000 Annually WhatJobs

Posted 7 days ago

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full-time
Our client is seeking a highly experienced and technically proficient Senior Field Technician to join their growing team in a fully remote capacity. You will be responsible for the remote oversight and coordination of complex installation and maintenance projects for sophisticated industrial systems. This role demands a deep understanding of mechanical, electrical, and control systems, coupled with exceptional problem-solving and communication skills. You will guide on-site teams through intricate installation procedures, provide expert troubleshooting support for complex technical issues, and conduct virtual diagnostics to ensure optimal system performance. The ability to interpret detailed schematics, technical manuals, and diagnostic data is crucial. You will play a vital role in training and mentoring junior technicians remotely, sharing your expertise and ensuring adherence to stringent quality and safety standards. This position requires a proactive approach to identifying potential equipment failures and developing preventative maintenance strategies. You will maintain meticulous records of all service calls, repairs, and installations, utilizing digital reporting tools. Strong collaboration with engineering and support teams to resolve challenging technical problems is essential. The ideal candidate will have a proven track record in a senior field service role, demonstrating advanced diagnostic capabilities and a commitment to customer satisfaction. While the role is remote, the ability to travel occasionally for critical on-site interventions may be required. You will be instrumental in ensuring the operational efficiency and longevity of our client's installations across the Mombasa region and beyond, leveraging technology to provide world-class remote technical support and project management.
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Senior Field Installation Manager

80100 Nairobi, Nairobi KES230000 Annually WhatJobs

Posted 11 days ago

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full-time
Our client is seeking a seasoned Senior Field Installation Manager to lead and oversee complex installation projects. This is a fully remote position, allowing you to manage installation teams and projects from anywhere. You will be responsible for the planning, execution, and successful completion of on-site installations, ensuring they are delivered on time, within budget, and to the highest quality standards. Your role will involve extensive coordination with project managers, engineering teams, field technicians, and clients.

Key responsibilities include developing detailed installation plans, including resource allocation, scheduling, and risk assessment. You will lead and manage teams of installation technicians, providing guidance, training, and performance management. Site surveys and preparation will be crucial to ensure readiness for installation activities. Overseeing the installation process, ensuring adherence to technical specifications, safety regulations, and quality control procedures, will be a core function. You will be the primary point of contact for clients on-site, addressing concerns, providing updates, and ensuring customer satisfaction. Managing project documentation, including progress reports, site logs, and completion certificates, is essential. You will be responsible for troubleshooting installation issues and implementing effective solutions. Budget tracking and cost control for installation activities will be a key aspect of your role. Ensuring compliance with all health, safety, and environmental regulations on site is paramount.

The ideal candidate will possess a Bachelor's degree in Engineering, Construction Management, or a related technical field. A Master's degree or relevant professional certifications are advantageous. You must have a minimum of 7 years of experience in managing field installations, preferably in sectors such as telecommunications, renewable energy, or large-scale equipment deployment. Proven experience in leading and managing remote field teams is essential. Strong understanding of project management methodologies and tools is required. Excellent leadership, communication, problem-solving, and negotiation skills are vital for effectively managing diverse teams and stakeholders. Ability to read and interpret technical drawings and specifications is necessary. A strong commitment to safety and quality is paramount. This is an exciting opportunity for a results-oriented installation leader to manage critical projects and drive operational excellence in **Mombasa, Mombasa, KE** and beyond.
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