12,035 Senior Facilities Operations Manager jobs in Kenya

What you become a part of:

As the Head of Internal Audit, you will report directly to the Chief Financial Officer (CFO) and the Group Managing Director (MD)/ Chief Executive Officer (CEO). You will oversee internal audit activities across all operating units, including manufacturing locations, ensuring robust governance, risk management, and control processes.

This role involves working closely with senior leadership, manufacturing teams, and various departments to assess risks, optimize operations, and ensure compliance with internal policies and external regulations. You will also play a pivotal role in standardizing processes, investigating fraud, and conducting market-specific audits to drive operational excellence and accountability.

What to expect:

Internal Audit Strategy
:

• Develop and execute a
  comprehensive internal audit plan
  by market and activity, aligned with the organization's strategic goals and risk profile.
• Oversee internal audit activities across all operating units, including manufacturing locations, ensuring critical business processes and geographies are covered.

Risk Management & Market Risk Identification
:

• Identify and assess
  key organizational risks
  , including market-specific risks, operational, financial, compliance, and IT-related risks.
• Collaborate with leadership to develop and implement
  risk mitigation strategies
  , addressing both market-specific and organizational risks.

Audit Execution
:

• Conduct audits
  in-market
  and via desk-based reviews to evaluate the efficiency and effectiveness of systems, processes, and controls.
• Perform
  fraud investigations
  to identify, analyse, and address potential fraudulent activities across the organization.
• Standardize processes and
  develop SOPs
  to ensure consistency and compliance across all locations and markets.

Compliance & Governance
:

• Ensure adherence to
  internal policies, procedures, and external regulations
  across operating units and manufacturing locations.
• Monitor compliance with applicable laws, regulatory requirements, and corporate standards, providing timely recommendations for corrective actions.

Reporting, Remediation & Training
:

• Prepare and issue
  detailed reports
  on audit findings, risks, and recommendations to the CFO and Group MD/ CEO.
• Oversee the implementation of remedial actions to address audit findings and ensure risks are effectively mitigated.
• Provide
  training and awareness programs
  to improve organizational compliance and strengthen internal controls.

Fraud Investigation
:

• Lead investigations into suspected fraud, ensuring thorough analysis and reporting of findings to senior management.
• Develop preventive measures and internal controls to reduce exposure to fraudulent activities.

Collaboration & Stakeholder Management
:

• Partner with cross-functional teams, including manufacturing teams, to understand business operations and provide actionable recommendations for improvement.
• Foster strong relationships with senior leadership, divisional heads, and external auditors to ensure alignment on internal audit objectives.

Team Leadership & Development
:

• Build, lead, and mentor a high-performing
  internal audit team
  , fostering a culture of accountability and continuous learning.
• Provide training and development opportunities to enhance team capabilities and ensure alignment with organizational goals.

Process Improvement
:

• Identify opportunities to optimize processes, enhance operational efficiency, and strengthen internal controls across all units, including manufacturing sites.
• Leverage technology and data analytics to improve the quality and efficiency of audit processes.

Essential qualifications, experience and skills:

Qualifications
:

• Chartered Accountant (CA), Certified Internal Auditor (CIA), or equivalent professional certification is required.
• Additional certifications in risk management or fraud detection (e.g., CISA, CFE) are highly desirable.

Experience
:

• 12+ years of progressive experience in internal audit, risk management, or compliance, with at least 5 years in a leadership role.
• Strong exposure to multinational organizations or businesses operating in emerging markets, preferably in the pharmaceutical or FMCG sectors.
• Proven ability to lead audits across multiple geographies and functional areas of an organization, including manufacturing, warehousing, and distribution.

Skills
:

• Expertise in internal auditing methodologies, risk assessment frameworks, and control evaluation techniques.
• Strong analytical and problem-solving skills, with the ability to provide actionable recommendations.
• Proficiency in using audit tools and data analytics to enhance audit quality and efficiency.
• Excellent communication and interpersonal skills to interact effectively with stakeholders at all levels.
• Demonstrated ability to lead and develop high-performing teams.

• Developing, implementing, and overseeing operational strategies for cleaning and sanitation services.
• Managing and supervising remote operational teams, including site supervisors and cleaning staff.
• Ensuring the highest standards of cleanliness, hygiene, and sanitation are met across all managed facilities.
• Developing and enforcing standard operating procedures (SOPs) for all cleaning and maintenance activities.
• Monitoring and controlling operational budgets, identifying cost-saving opportunities, and ensuring efficient resource utilization.
• Procuring and managing supplies, equipment, and vendor contracts related to facility operations.
• Implementing and ensuring compliance with health, safety, and environmental regulations (e.g., OSHA, local regulations).
• Conducting regular site assessments and quality control checks to ensure service excellence.
• Developing and executing training programs for operational staff to enhance skills and knowledge.
• Managing emergency response protocols and ensuring readiness for unforeseen events.
• Analyzing operational data to identify trends, measure performance, and implement performance improvement initiatives.
• Acting as the primary point of contact for clients regarding operational matters, ensuring high levels of client satisfaction.
• Reporting on operational performance, key metrics, and challenges to senior management.

• Develop, implement, and manage comprehensive procurement strategies to support business objectives.
• Oversee all aspects of the procurement process, from sourcing and negotiation to contract management and supplier performance monitoring.
• Identify and qualify new suppliers, ensuring they meet quality, cost, and delivery requirements.
• Negotiate favorable terms and conditions with suppliers to achieve cost savings and improve service levels.
• Develop and maintain strong relationships with key suppliers, fostering collaborative partnerships.
• Analyze market trends, pricing, and supplier capabilities to identify opportunities for optimization.
• Manage and mitigate supply chain risks, ensuring business continuity.
• Lead, mentor, and develop a remote team of procurement specialists.
• Collaborate with internal stakeholders (e.g., operations, finance, R&D) to understand their needs and ensure timely delivery of goods and services.
• Implement and refine procurement policies and procedures to enhance efficiency and compliance.
• Utilize procurement software and systems to manage purchase orders, track spending, and generate reports.
• Monitor supplier performance against key performance indicators (KPIs) and implement corrective actions as needed.
• Contribute to the development of long-term supply chain strategy and budget planning.

• Bachelor's degree in Supply Chain Management, Business Administration, Engineering, or a related field. A Master's degree is a plus.
• Minimum of 8 years of experience in supply chain management and procurement, with a proven track record in strategic sourcing and vendor management.
• Extensive experience in negotiating complex contracts and managing supplier relationships.
• Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions.
• Proficiency in procurement software (e.g., SAP Ariba, Oracle Procurement Cloud) and ERP systems.
• Excellent understanding of supply chain best practices and global sourcing principles.
• Demonstrated leadership experience, with the ability to manage and motivate remote teams.
• Exceptional communication, negotiation, and interpersonal skills.
• Ability to work independently and manage multiple priorities in a dynamic, remote environment.
• Experience in a complex industry is preferred.

We are PZ Cussons. Our purpose is
For everyone, for life, for good
.

Sustainability and the wellbeing of people, families and communities everywhere are at the heart of everything that we do.

Since our founding in 1884, we have been creating products to delight, care for and nourish consumers. Across our core categories of Hygiene, Baby and Beauty, our trusted and well-loved brands include Carex, Cussons Baby, Sanctuary Spa and St. Tropez.

Role Profile
Job Title:
Procurement Analyst (Kenya
)
Department:
Supply Chain

Site Location:
Kenya

OU/Country:
Kenya

Revision number: 001 Last reviewed on:
Job Purpose

• Why does the job exist?
• To get clear understanding of supplier capacities/reliability to capture/highlight any supply issues in advance and manage supply risks.
• To work closely with technical team in establishing continuous supplier quality improvement.
• To engage more closely with materials planning to create operational alignment/ integration between planning and procurement.
• To work with buyers in building and managing supplier relationships by working closely suppliers - prioritizing the strategic suppliers

Reporting Relationships
Reports to the Procurement Manager (Kenya)

Dimensions

• Return on Investment
• Customer Satisfaction
• Turn Around Time
• Strategic Alliances with different institutions

Key Performance Indicators
The role is responsible for the following

• Gather and maintain Supplier Database (basic information, contracts, capacity, and capability)
• Supplier visit on a weekly plan specific to top issue suppliers.
• Supplier business review and reports in place quarterly.
• Supplier performance improvement and audits are carried out to plan.
• Notice potential supply issues in advance and identify the root cause, while also providing solutions to the business.
• Supplier performance improvement as KPI >85%, order fulfilment.
• Quality issues are closed with a clear understanding of solutions.

Principal Accountabilities

• The key outputs of the job
• List in priority order if possible, typically 8-10
• NOT a task list
• Any requirement for organizing & planning including own work and the allocation of resources
• Typical decisions made and if they are advisory or directly responsible for the outcome

Procurement Operations

• Order Fulfilment
• Payment On Time report and dispute resolution
• Supplier Quality Issue tracking & resolution
• Schedule monthly meetings with Key suppliers to address root cause of supply/quality Gaps

Capacity Outlook for all suppliers
Quality

• Maintain Issue/Resolution log with suppliers
• Participate in the Supplier Quality Audit along with the technical team
• Quarterly Supplier Quality Reviews with Key Suppliers

Internal & External Relationships

• Identify the most significant ones
• Attach a preferred suppliers list if available
• Detail which networks the jobholder will be part of e.g., finance, category

Supplier Relationship (External)

• Develop robust relationships with strategic vendors.
• Establish, define, and govern the relationship to ensure PZC gets the best service and there is mutual benefit to both parties.

Internal Relationship

• Build relationship with internal stakeholders – Finance, Production, R&D and Planning.

Knowledge, Skills & Experience Needed

• List any qualifications required to do the job
• Be specific about the experience needed
• Focus on type of experience not the time served

Qualifications

• Bachelor's degree

Technical/Professional Experience

• Able to communicate fluently in English - speaking, reading and writing.
• IT skills, MS Excel, PowerPoint, SAP etc.
• Strong Problem-solving skills

Key Attributes

• Prepared to take Personal Accountability for tasks and activities.
• Able to work within teams and manage upwards
• Encourages and proactively maintains positive employee relations within production.

Job Context & Special Features

• Explain any special features or context in which the job operates
• Detail any language or mobility requirements

N/A

Signed By
Jobholder:……….date:……….
Line Manager……… date:……….
Human Resources………date:……….
Alignment to the
BEST
Values is assumed to be critical to all PZC roles. All employees are also responsible for complying with their duties and responsibilities under both national legislation and Company policies regarding Health and Safety, Data Protection and Dignity at Work.
PZ Cussons is big enough to make your mark, small enough to make it yours.
Apply to join us

• Develop and implement strategic operational plans aligned with company objectives.
• Oversee daily operations across multiple departments, ensuring efficiency and effectiveness.
• Manage budgets, control costs, and optimize resource allocation.
• Lead, mentor, and develop a remote team of operational staff.
• Establish and enforce operational policies, procedures, and quality standards.
• Identify opportunities for process improvement and implement best practices.
• Monitor operational performance, analyze data, and implement corrective actions.
• Ensure compliance with all relevant regulations and industry standards.
• Foster a culture of continuous improvement and innovation within the operations team.
• Collaborate with cross-functional teams to achieve business goals.
• Manage relationships with key stakeholders and external partners.
• Drive strategic initiatives to enhance operational excellence and customer satisfaction.

• Extensive experience in senior management roles with a strong focus on operations management.
• Proven track record in managing diverse operational functions and remote teams.
• Demonstrated ability to develop and implement effective operational strategies.
• Strong financial acumen and experience in budget management and cost control.
• Excellent leadership, communication, and interpersonal skills.
• Proficiency in utilizing remote work tools and technologies for effective management.
• Strong analytical and problem-solving capabilities, with a data-driven approach.
• Experience in process improvement methodologies (e.g., Lean, Six Sigma) is highly desirable.
• Bachelor's degree in Business Administration, Management, or a related field; Master's degree preferred.
• Adaptability and resilience in managing operations in a dynamic, remote environment.