743 Senior Communications Manager Digital Media jobs in Kenya

• Develop and execute a comprehensive social media strategy aligned with marketing goals.
• Create, edit, and publish compelling written, visual, and video content for various platforms (e.g., Instagram, Facebook, Twitter, LinkedIn, TikTok).
• Manage and grow the company's social media profiles, ensuring consistent brand voice and aesthetic.
• Monitor social media channels for industry trends, conversations, and engagement opportunities.
• Engage with followers, respond to comments and messages, and foster a community around the brand.
• Plan and manage social media advertising campaigns, optimizing for reach and engagement.
• Analyze social media performance metrics and provide regular reports on key insights and recommendations.
• Collaborate with internal teams (marketing, design, product) to create integrated campaigns.
• Stay up-to-date with the latest social media best practices, tools, and emerging technologies.
• Assist in the development of broader digital marketing content, such as blog posts, website copy, and email newsletters.
• Manage content calendars and ensure timely delivery of all assets.
• Identify and engage with influencers or potential brand advocates.

• Proven experience as a Content Creator, Social Media Manager, or similar role.
• Demonstrable success in creating engaging content and managing social media platforms.
• Excellent writing, editing, and proofreading skills with a strong command of grammar and style.
• Proficiency in graphic design tools (e.g., Canva, Adobe Creative Suite) and video editing software is a strong asset.
• In-depth knowledge of major social media platforms and their respective best practices.
• Experience with social media management and analytics tools (e.g., Hootsuite, Buffer, Sprout Social).
• Understanding of SEO principles as they apply to content creation.
• Creative mindset with the ability to generate innovative ideas.
• Strong communication and collaboration skills.
• Ability to manage multiple projects and deadlines effectively in a hybrid work environment.
• A portfolio showcasing previous content creation and social media campaigns is highly recommended.

• Develop and execute innovative social media strategies aligned with business objectives.
• Manage and grow our presence across key social media platforms (e.g., Facebook, Instagram, TikTok, Twitter, LinkedIn).
• Create, curate, and schedule engaging content, including text, image, and video formats.
• Oversee and optimize paid social media advertising campaigns, including budget management and performance tracking.
• Conduct audience research and segmentation to tailor content and targeting.
• Monitor social media trends, competitor activities, and emerging platforms.
• Analyze social media performance data, generate reports, and provide actionable insights for improvement.
• Manage and mentor a team of social media coordinators and content creators.
• Collaborate with cross-functional teams, including marketing, sales, and product development.
• Foster community engagement and manage online reputation.
• Identify and cultivate influencer marketing opportunities.
• Stay up-to-date with the latest social media best practices, tools, and technologies.

• Bachelor's degree in Marketing, Communications, Digital Media, or a related field.
• Minimum of 6 years of experience in digital marketing, with a strong focus on social media management.
• Proven success in developing and executing impactful social media strategies for e-commerce brands.
• Expertise in social media analytics tools (e.g., Google Analytics, platform-specific insights).
• Proficiency in social media management platforms (e.g., Hootsuite, Sprout Social).
• Strong understanding of SEO, SEM, and content marketing principles.
• Excellent written and verbal communication skills, with a keen eye for detail.
• Experience managing paid social media campaigns and optimizing ad spend.
• Leadership and team management experience is a plus.
• Creative thinking and a passion for storytelling.
• Ability to work effectively in a hybrid environment, balancing remote and in-office collaboration.

• Develop and implement comprehensive social media strategies aligned with e-commerce goals.
• Create, curate, and schedule engaging content (graphics, videos, copy) for platforms such as Instagram, Facebook, TikTok, Pinterest, and Twitter.
• Manage and optimize paid social media advertising campaigns to maximize ROI.
• Monitor social media channels for trends, conversations, and customer feedback, responding promptly and professionally.
• Build and foster a strong online community around the brand.
• Analyze social media performance using analytics tools and generate regular reports with insights and recommendations for improvement.
• Collaborate with the marketing and e-commerce teams to ensure brand consistency and campaign integration.
• Identify and engage with influencers and brand advocates.
• Stay up-to-date with the latest social media trends, tools, and best practices.
• Conduct A/B testing on content and ad creatives to optimize performance.

• Bachelor's degree in Marketing, Communications, Digital Media, or a related field.
• 3+ years of experience managing social media for e-commerce brands, with a strong portfolio of successful campaigns.
• Proven ability to create high-quality, engaging visual and written content.
• Demonstrated experience with paid social media advertising platforms (e.g., Facebook Ads Manager, TikTok Ads).
• Proficiency in social media management tools (e.g., Hootsuite, Buffer) and analytics platforms.
• Strong understanding of SEO, content marketing, and conversion rate optimization principles.
• Excellent copywriting, editing, and communication skills.
• Creative thinker with a passion for branding and digital storytelling.
• Ability to work independently, manage time effectively, and meet deadlines in a remote environment.
• Experience with graphic design tools (e.g., Canva, Adobe Photoshop) is a plus.

• Develop and implement comprehensive digital marketing and social media strategies aligned with business objectives.
• Manage and grow the company's presence across all relevant social media platforms (e.g., Facebook, Instagram, Twitter, LinkedIn, TikTok).
• Create, curate, and schedule engaging, high-quality content for social media and other digital channels.
• Oversee and execute paid social media advertising campaigns, optimizing for ROI.
• Develop and implement SEO and SEM strategies to improve search engine rankings and website traffic.
• Manage email marketing campaigns, including list segmentation, content creation, and performance analysis.
• Analyze digital marketing performance using tools like Google Analytics, social media insights, and other reporting platforms.
• Identify key performance indicators (KPIs) and regularly report on campaign effectiveness to stakeholders.
• Stay abreast of the latest digital marketing trends, algorithm changes, and emerging platforms.
• Collaborate with content creators, designers, and other marketing team members to ensure cohesive campaigns.
• Manage relationships with digital advertising agencies or freelancers as needed.
• Conduct market research and competitor analysis to identify opportunities and threats.
• Optimize website content and user experience for better engagement and conversions.

• Bachelor's degree in Marketing, Communications, Digital Media, or a related field.
• 5+ years of experience in social media management and digital marketing, with a focus on strategy development.
• Proven success in growing social media followings and engagement rates.
• Strong understanding of SEO, SEM, content marketing, email marketing, and paid advertising principles.
• Proficiency with social media management tools (e.g., Hootsuite, Buffer) and analytics platforms (e.g., Google Analytics).
• Excellent written and verbal communication skills, with a knack for creating compelling copy.
• Creative thinking and a data-driven approach to decision-making.
• Ability to work independently, manage multiple projects, and meet deadlines in a remote environment.
• Strong analytical skills and the ability to interpret complex data into actionable insights.
• Experience managing digital marketing budgets effectively.
• Certification in Google Ads or other digital marketing platforms is a plus.

Job Title: Online Marketer / Social Media manager

Location: Nairobi, Kenya (Onsite)

Team: Marketing & Brand Communication

About Us

At Bobu Africa Lifestyle, we believe African creativity deserves a global spotlight and we're on the search for someone who knows how to make that spotlight shine. If you're that person who knows how to make content pop, turn followers into fans, and trends into traffic, we're talking to YOU.

Responsibilities

• Plan and manage daily content across Instagram, Facebook, LinkedIn, Rednote and more

• Execute marketing campaigns and product launches with strategy + flair

• Engage with followers, reply to comments & DMs.

• Work with designers and a team of creatives to bring campaigns to life

• Track performance using insights/analytics tools and suggest improvements

• Experiment with reels, trends, stories, giveaways, and influencer collaborations.

• Build and nurture an online community around culture, creativity, and good vibes.

Qualifications

• 1–3 years of experience in social media management or digital marketing

• Bachelor's Degree in Marketing, Communications or any related Field.

• Exceptional Photography, Videography and editing skills.

• You live on Social Media platforms but also think strategically

• Great writing and creativity skills ,witty captions, call-to-actions, storytelling

• Good with Canva, Meta Business Suite, scheduling tools etc.

• Curious, creative, and obsessed with online trends (in a healthy way)

• Nature and Wildlife, African culture enthusiast who is self-driven and ambitious.

What we offer.

• A creative playground for you to test, build, and grow

• A team that respects your ideas.

• Your work will directly shape how the world sees an African-born brand

• Cultural projects, and room to grow with us

To Apply:

Share your CV, Portfolio, any links to your Social media Platforms to

Email:

Subject line: Online Marketer +Your Name

Role Overview

The Online Sales Associate is responsible for driving online sales of Sokoxtra's products/services by engaging with customers over digital channels, handling inquiries, managing orders, and ensuring a high level of customer satisfaction. This person works closely with marketing, logistics, and customer service teams to deliver on sales targets and build strong long-term relationships with customers.

Key Responsibilities

• Respond to online customer inquiries via email, live chat, social media, etc., in a timely, friendly and professional manner.
• Educate customers on product features, pricing, promotions, and policies.
• Assist customers through the buying process—guiding them from product selection through checkout and payment.
• Upsell/cross-sell complementary products or services.
• Monitor online orders, follow up on delivery and order issues, and coordinate with fulfillment/logistics to ensure smooth delivery.
• Track sales leads, follow up on abandoned carts, and help recover sales.
• Maintain accurate records of sales, customer contacts, and feedback; prepare periodic reports on sales performance, customer issues, and market insights.
• Stay up to date with Sokoxtra's product catalog, promotions, competitor offerings, industry trends.
• Provide excellent post-sales support including returns, exchanges, refunds, and customer satisfaction checks.

Required Skills & Qualifications

• Proven experience in online sales, e-commerce, or customer service roles.
• Strong communication skills (written & verbal).
• Good organizational skills, ability to multitask (e.g. managing multiple customer conversations, orders, etc.).
• Comfort with digital tools: email, chat, CRM or ticketing systems, social media messaging.
• Target-driven mindset with ability to meet or exceed sales KPIs.
• Problem-solving ability: handle customer complaints / logistical issues with composure.
• Basic knowledge of payment methods, shipping/delivery logistics.
• High school diploma required; tertiary education in business, marketing or related field is a plus.

Preferred

• Experience with eCommerce platforms (Shopify, WooCommerce, etc.).
• Familiarity with digital marketing / promotions.
• Experience with upselling / cross-selling.
• Multilingual (if customers speak different languages) or knowing local dialects.

Working Conditions

• This position may be remote or partly remote (depending on company policy), with occasional office visits or coordination.
• Hours may include evenings or weekends to cover peak customer demand.
• May involve performance-based incentives / commissions.

How to Apply via

Here is a suggested set of instructions & information to submit your application using their website:

1. Go to
   

• Develop and execute digital marketing and social media strategies.
• Manage social media platforms, content creation, and community engagement.
• Plan and implement SEO/SEM campaigns and analyze performance.
• Oversee email marketing campaigns and lead generation efforts.
• Monitor digital marketing trends and competitor activities.
• Analyze website traffic and campaign performance using analytics tools.
• Collaborate with cross-functional teams on digital initiatives.
• Manage online advertising budgets and optimize campaigns for ROI.
• Develop and maintain brand voice and messaging across all digital channels.
• Generate reports on digital marketing performance and provide actionable insights.

• Assist in the development and execution of digital marketing campaigns.
• Create engaging content for social media platforms (e.g., posts, graphics, short videos).
• Schedule social media posts and manage content calendars.
• Monitor social media channels for brand mentions, customer inquiries, and relevant trends.
• Respond to comments and messages on social media platforms.
• Support the analysis of social media and campaign performance metrics.
• Assist with search engine optimization (SEO) tasks and keyword research.
• Help manage email marketing campaigns and subscriber lists.
• Contribute to the creation of marketing materials and presentations.
• Learn and apply best practices in digital marketing and social media management.

• High school diploma or equivalent required; pursuing or recently completed a degree or certificate in Marketing, Communications, Business, or a related field is advantageous.
• Strong interest in digital marketing and social media.
• Excellent written and verbal communication skills.
• Creativity and an eye for detail in content creation.
• Basic understanding of social media platforms (Facebook, Instagram, Twitter, LinkedIn, etc.).
• Familiarity with marketing principles is a plus.
• Ability to work collaboratively in a team environment.
• Eagerness to learn and take on new challenges.
• Proficiency in basic computer applications (e.g., Microsoft Office Suite).