5 Senior Business Analyst jobs in Kenya
Business Analysis & Insight Manager
Posted 25 days ago
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Job Description
Join a purpose-driven, tech-enabled financial organisation that connects global remittance flows with innovation across Africa and beyond. Operating at the heart of digital finance, the company is committed to driving customer-centric, data-led growth. As the Business Analysis & Insight Manager, you will be based in Kenya and play a central role in transforming raw data into strategic intelligence. You'll support high-impact decisions across fintech and remittance portfolios, uncover insights that fuel growth, and enable the business to act fast in a rapidly evolving environment.
Your daily adventures include:
Business and Financial Performance
Data Analysis : Analyze business performance data to identify key trends, risks, and opportunities for optimization in remittance and fintech servicesFinancial Forecasting : Leverage data insights to forecast financial performance, helping shape growth strategies and operational efficiencies.Pricing & Product Analysis : Conduct pricing analysis, product performance reviews, and monitor customer accounts to provide actionable recommendations for revenue growth.Competitive Analysis : Collect and analyze competitive intelligence to strengthen the business’ market position and drive business growth.Customer Excellence
Stakeholder Reporting : Prepare regular reports and interactive dashboards for senior management, highlighting key performance metrics and providing actionable insights.Customer Insights: Work closely with sales managers to provide data-backed insights that support customer retention, acquisition, and overall business growth.Customer Monitoring : Conduct regular account analysis to identify patterns and propose corrective actions, ensuring that customer needs are met efficiently.Leadership and People Management
Cross-functional Collaboration : Build strong relationships with various teams, including sales, marketing, and product development, to drive cohesive decision-making processes based on data.Knowledge Sharing: Provide mentorship and guidance to teams on how to interpret data insights and make data-driven decisions for business improvement.Process, Control, and Operational Performance
Operational Efficiency : Develop and refine internal processes for data collection, analysis, and reporting to improve efficiency and data accuracy.Data Integrity : Ensure the integrity and confidentiality of data used for analysis, adhering to strict data governance and ethical standards.Automation & Tools: Drive the use of business intelligence tools and automation to streamline data reporting and decision-making processes.Strategic Initiatives
Strategic Recommendations : Provide data-driven recommendations that support business strategic initiatives, including product development, market expansion, and partnership growth.Innovative Insights : Lead initiatives for deeper data mining and exploration of new trends and opportunities to inform business strategies.Risk Identification : Analyze risks based on data patterns and trends to propose proactive solutions for business continuity and sustainability.RequirementsWhat it takes to succeed:
Bachelor’s degree in Data Science, Business Analytics, Economics, Statistics, or a related field.Certifications in Data Analytics, Business Intelligence tools, or Data Science are desirable.Advanced degree or MBA with a focus on data analytics or business intelligence is an advantage.More than 5 years of experience in data analysis and data mining with mastery-level proficiency in Microsoft Excel.Data-driven with strong analytical ability and hands-on approach.Highly organized, able to prioritize tasks, and work under pressure in a rapidly evolving environment.Adept at developing and executing actions synthesized from analysis of issues.Detail-oriented with a belief in the value of process.Flexible, self-motivated, team-oriented, and open to change.Excellent communication skills and ability to interact with people globally in a multicultural environment.Experience in a similar industry (technology/telecommunication) is advantageous.Mature, proactive attitude, time-sensitive with a sense of urgency, and teachable.Advanced skills in analyzing large datasets, statistical analysis, and delivering actionable insights.Strong understanding of financial metrics, KPIs, and how business insights can drive revenue and operational improvements.Be The First To Know
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