1,663 Salon Management jobs in Kenya

• Provide expert hair styling services, including cuts, coloring, treatments, and advanced styling techniques, catering to a diverse clientele.
• Lead and mentor a team of talented hair stylists, fostering a collaborative and motivating atmosphere.
• Oversee daily salon operations, including appointment scheduling, client flow, and inventory management.
• Ensure adherence to the highest standards of hygiene, sanitation, and safety protocols.
• Manage salon finances, including budgeting, cash handling, and payroll processing.
• Develop and implement marketing strategies to attract new clients and retain existing ones.
• Handle client consultations, complaints, and feedback professionally and efficiently.
• Stay current with the latest hair trends, techniques, and product knowledge through continuous education and training.
• Conduct performance reviews and provide ongoing coaching to salon staff.
• Manage supplier relationships and ensure optimal stock levels of salon products and supplies.
• Contribute to the overall brand image and client satisfaction by delivering exceptional service.
• Maintain the salon's aesthetic appeal and create a welcoming environment for clients and staff.
• Implement and monitor service quality control measures.
• Promote retail sales of salon products and services.
• Lead by example in professionalism, creativity, and client care.

• A recognized hairdressing qualification and significant experience as a senior stylist.
• Proven experience in a salon management or supervisory role.
• Exceptional creative and technical hairdressing skills across various services.
• Strong leadership, team management, and motivational abilities.
• Excellent customer service and communication skills, with the ability to build rapport with clients and staff.
• Proficiency in salon management software and basic financial management.
• A strong understanding of salon operations, health, and safety regulations.
• Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.
• A passion for the beauty industry and a commitment to continuous learning and professional development.
• Creative vision and a keen eye for detail.
• Experience with marketing and client retention strategies.
• Ability to work flexible hours, including weekends.

• Oversee all aspects of salon and spa operations to ensure seamless client experiences.
• Lead, train, and motivate a team of beauty therapists, stylists, and administrative staff.
• Develop and implement strategies to enhance client satisfaction and retention.
• Manage service quality, ensuring adherence to high professional standards.
• Oversee appointment scheduling, client flow, and service delivery processes.
• Manage inventory of professional supplies and retail products, including ordering and stock control.
• Implement and enforce all health, safety, and hygiene protocols.
• Manage operational budgets and drive revenue growth through service and retail sales.
• Handle client inquiries, feedback, and complaints effectively.
• Collaborate with marketing teams on promotional activities and service development.

• Bachelor's degree in Business Administration, Hospitality Management, or a related field; specialized training in beauty therapy or cosmetology is a plus.
• Minimum of 5 years of experience in salon or spa management.
• Proven track record of successful team leadership and staff development.
• Strong understanding of beauty and wellness services and industry trends.
• Excellent customer service, communication, and interpersonal skills.
• Experience with salon/spa management software and POS systems.
• Proficiency in financial management and budget control.
• Ability to strategize and manage operations remotely, ensuring high service standards.
• Passion for the beauty and wellness industry.

• Lead the formulation and development of new beauty and personal care products, from initial concept to final production-ready formulas.
• Conduct extensive research into new ingredients, raw materials, and emerging technologies to identify innovative opportunities.
• Develop and optimize product formulations, ensuring efficacy, stability, safety, and regulatory compliance.
• Collaborate closely with R&D, marketing, and regulatory affairs teams to align product development with market needs and strategic goals.
• Perform benchtop formulation, pilot batch production, and scale-up trials, troubleshooting and resolving formulation challenges.
• Conduct stability testing, compatibility studies, and performance evaluations to ensure product quality and integrity.
• Prepare detailed documentation, including formulation recipes, manufacturing procedures, and raw material specifications.
• Stay current with beauty industry trends, consumer preferences, and competitor product offerings.
• Ensure all product development activities comply with relevant industry regulations and quality standards.
• Provide technical support and guidance to marketing and sales teams regarding product attributes and benefits.
• Manage multiple development projects simultaneously, ensuring adherence to timelines and project milestones in a remote setting.
• Maintain a high level of scientific rigor and creativity in all product development endeavors.

• Bachelor's or Master's degree in Chemistry, Cosmetic Science, Chemical Engineering, or a related scientific field.
• Minimum of 7 years of progressive experience in product development within the beauty and personal care industry.
• Proven expertise in cosmetic formulation, ingredient science, and product performance testing.
• Strong understanding of regulatory requirements (e.g., FDA, EU Cosmetics Regulation) and quality control procedures.
• Experience with a wide range of product categories (e.g., skincare, haircare, color cosmetics).
• Excellent analytical, problem-solving, and critical-thinking skills.
• Strong communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams remotely.
• Detail-oriented with exceptional organizational and project management abilities.
• Proficiency in laboratory techniques and equipment used in product development.
• Passion for the beauty industry and a keen eye for innovation and market trends.

Kenya
The Client Success Manager (CSM) is a pivotal role within our organization, responsible for managing client relationships, overseeing people management initiatives, and fostering collaboration across departments. The CSM serves as the primary point of contact for designated clients, ensuring their needs are met and expectations exceeded.

This role requires strong leadership skills, exceptional communication abilities, and a passion for driving client success.

Requirements

• 3+ years in a client-facing or customer-service management role.
• 1+ years managing teams and subordinates, with a proven track record of developing high-performing teams.
• Prior experience working in a B2B environment
• Strong leadership, communication, and negotiation skills.
• Ability to multitask and perform under pressure in a fast-paced environment.
• Strategic thinker with experience in growth planning and service alignment.
• Skilled in change management and driving process adoption.
• Culturally competent with strong cross-cultural communication skills.
• Proficient in Google Suite, Slack, and general computer usage.
• Experience in e-commerce or BPO is a bonus.
• Bachelor's degree in Business, Communications, or a related field.

Internet and Device Requirements:

• Reliable internet connection
• System: Windows 11 / 32-bit Operation system.
• RAM 8GB or more
• Processors - Intel Core i5 or up.
• Laptop (No Chromebook, Linux OS, or Desktop)
• Wired headset
• Quiet working environment

What We Bring to The Table:

• A 100% work-from-home opportunity with a flexible, follow-the-sun working arrangement.
• Career development opportunities in a fast-growing, global company.
• A supportive and inclusive work environment that values diversity and collaboration.
• The chance to work with leading brands and make a real impact on their customer experience.

How We Operate / Our Values:

• Treat others as you would like to be treated.
• Do what you say you're going to do. Show don't tell.
• Prioritize the listener.
• Focus on the facts.

Ready to Join Us?
If you're passionate about delivering exceptional service, leading high-performing teams, and making a real impact in a global company, we'd love to hear from you

Apply now to join Influx and help us redefine the human experience in online business.

IMPORTANT NOTES:**
Influx never asks candidates to make any payment throughout the entire recruitment process.

Successful candidates will be contacted only through email ending with

Apply Here

• Formulate and develop innovative personal care products from concept to final production, including lotions, creams, serums, shampoos, conditioners, and soaps.
• Conduct bench-scale formulation development, stability testing, and performance evaluations.
• Troubleshoot and optimize existing formulations to improve efficacy, cost-effectiveness, and manufacturability.
• Source and evaluate new raw materials and active ingredients, working closely with suppliers.
• Ensure all formulations comply with relevant industry regulations, safety standards, and internal quality requirements.
• Collaborate with cross-functional teams, including marketing, consumer insights, regulatory affairs, and manufacturing, to ensure successful product launches.
• Prepare detailed documentation, including formulation records, process instructions, and stability reports.
• Stay abreast of the latest scientific advancements, emerging technologies, and consumer trends in the personal care industry.
• Provide technical support and guidance to manufacturing and quality control teams.
• Contribute to the intellectual property strategy through innovative formulation development.

• Master's degree or Ph.D. in Chemistry, Cosmetic Science, Chemical Engineering, or a related scientific field.
• Minimum of 7 years of hands-on experience in formulation development within the personal care or cosmetic industry.
• Strong understanding of cosmetic ingredients, their functions, safety, and regulatory considerations.
• Proven ability to create stable, efficacious, and consumer-appealing personal care products.
• Experience with standard laboratory equipment and analytical techniques for formulation assessment.
• Knowledge of global cosmetic regulations and compliance requirements.
• Excellent problem-solving skills, attention to detail, and organizational abilities.
• Strong project management skills, with the ability to manage multiple projects concurrently.
• Effective communication and interpersonal skills, suitable for a remote working environment.
• A passion for innovation and creating high-quality consumer products.
• Experience with claims substantiation and consumer testing is a plus.

• Manage the end-to-end delivery of IT services, ensuring they meet defined SLAs and business objectives.
• Implement and mature IT Service Management (ITSM) processes based on ITIL best practices.
• Oversee incident, problem, and change management processes.
• Develop and maintain service catalogs and operational level agreements (OLAs).
• Monitor service performance, identify trends, and implement improvement strategies.
• Manage relationships with third-party IT service providers and vendors.
• Conduct regular service reviews with stakeholders, providing performance reports and insights.
• Ensure compliance with security policies and regulatory requirements.
• Lead and mentor IT support and operations teams.
• Facilitate effective communication and collaboration between remote and on-site teams.

• Bachelor's degree in Information Technology, Computer Science, or a related field.
• Minimum of 7 years of experience in IT service delivery, operations, or management.
• Proven experience implementing and managing ITIL-based processes.
• Strong understanding of ITSM tools and technologies.
• Excellent knowledge of IT infrastructure, cloud services, and application support.
• Demonstrated ability to manage SLAs, vendor relationships, and continuous improvement initiatives.
• Strong analytical, problem-solving, and decision-making skills.
• Exceptional communication, leadership, and stakeholder management skills.
• Ability to balance remote work with occasional on-site collaboration.
• ITIL Foundation certification is required; higher-level certifications are a plus.