Remote E-commerce Platform Manager - Growth & Conversion
60100 Embu, Eastern
KES250000 Monthly
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Our client is seeking a strategic and results-oriented E-commerce Platform Manager to join their fully remote team. This role is focused on driving growth and optimizing conversion rates across our client's online storefronts. You will be responsible for the day-to-day management, continuous improvement, and strategic development of the e-commerce platform. This includes overseeing user experience (UX), merchandising, product content, promotional activities, and integrating new features. The ideal candidate will have a strong understanding of e-commerce best practices, conversion rate optimization (CRO), A/B testing, and performance analytics. You will work cross-functionally with marketing, product, and technical teams to ensure a seamless and engaging online shopping experience that maximizes sales and customer loyalty.
Responsibilities:
Qualifications:
This is a fantastic opportunity to lead the development and growth of our client's online presence, working flexibly from your home. You will be empowered to make data-driven decisions and implement innovative strategies. The role is based in Embu, Embu, KE , but is fully remote.
Responsibilities:
- Manage and optimize the e-commerce platform to enhance user experience and drive sales.
- Develop and execute strategies to improve conversion rates, average order value (AOV), and customer lifetime value (CLV).
- Oversee the implementation of new features, functionalities, and integrations for the e-commerce platform.
- Manage product catalog, including merchandising, categorization, and content optimization to improve discoverability and drive sales.
- Plan and execute online promotions, discounts, and campaigns in collaboration with the marketing team.
- Conduct A/B testing on website elements, landing pages, and checkout processes to identify areas for improvement.
- Analyze e-commerce performance metrics (e.g., traffic, conversion rates, AOV, cart abandonment) and provide actionable insights.
- Stay informed about e-commerce trends, emerging technologies, and competitor activities.
- Collaborate with UX/UI designers to ensure an intuitive and visually appealing online shopping experience.
- Work closely with the marketing team to align online strategies with broader marketing campaigns.
- Troubleshoot and resolve any issues related to the e-commerce platform's functionality and performance.
- Ensure product information is accurate, up-to-date, and compelling.
- Manage relationships with platform vendors and third-party service providers.
Qualifications:
- Bachelor's degree in Marketing, Business, E-commerce, or a related field.
- Minimum of 5 years of experience in e-commerce management, with a focus on platform optimization and growth.
- Proven experience with major e-commerce platforms (e.g., Shopify, Magento, WooCommerce).
- Strong understanding of conversion rate optimization (CRO), A/B testing, and user experience (UX) principles.
- Proficiency in using e-commerce analytics tools (e.g., Google Analytics, Adobe Analytics).
- Excellent analytical and problem-solving skills, with the ability to interpret data and drive strategic decisions.
- Strong project management skills and ability to manage multiple initiatives simultaneously in a remote setting.
- Effective communication and interpersonal skills, with the ability to collaborate with diverse teams.
- Experience with SEO best practices for e-commerce is a plus.
- Familiarity with digital marketing channels and their impact on e-commerce.
This is a fantastic opportunity to lead the development and growth of our client's online presence, working flexibly from your home. You will be empowered to make data-driven decisions and implement innovative strategies. The role is based in Embu, Embu, KE , but is fully remote.
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0
E-commerce Marketing Manager - Social Media Growth
60100 Embu, Eastern
KES3000000 Annually
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Our client is seeking an innovative and results-driven E-commerce Marketing Manager to spearhead their social media strategy and drive online sales growth. This role requires a deep understanding of e-commerce platforms, social media trends, and digital marketing best practices. You will be responsible for developing and executing comprehensive social media campaigns across various platforms, managing content creation, engaging with our online community, and analyzing campaign performance to optimize ROI. The ideal candidate is a creative thinker with a data-driven mindset and a passion for e-commerce.
Key Responsibilities:
Qualifications:
This is a fully remote position, offering the flexibility to work from anywhere. You will be an integral part of our digitally native organization, contributing to the online success of our brands. We are looking for individuals who are self-motivated, adaptable, and thrive in a virtual setting. This role provides an excellent opportunity to make a significant impact on our brand's digital footprint and revenue growth through innovative social media and e-commerce strategies. The position is designed for a strategic marketer who can translate social engagement into tangible business outcomes.Location: Embu, Embu, KE is the designated location, but the role is entirely remote, emphasizing our commitment to flexible work arrangements.
Key Responsibilities:
- Develop and implement a robust social media strategy to increase brand awareness, engagement, and conversions for our e-commerce channels.
- Manage all social media platforms (e.g., Facebook, Instagram, Twitter, TikTok, Pinterest), including content planning, scheduling, and publishing.
- Create compelling and engaging visual and written content tailored for each social media platform, collaborating with designers and copywriters as needed.
- Monitor social media trends, competitor activities, and industry developments to identify new opportunities and inform strategy.
- Engage with the online community, responding to comments, messages, and inquiries in a timely and professional manner, fostering brand loyalty.
- Plan and execute paid social media advertising campaigns, including budget management, targeting optimization, and performance tracking.
- Analyze social media metrics and website analytics to measure the effectiveness of campaigns, generate reports, and provide actionable insights for improvement.
- Collaborate with the e-commerce team to ensure consistent brand messaging and optimize the customer journey from social media to purchase.
- Stay up-to-date with the latest social media tools, technologies, and best practices.
- Identify and manage influencer collaborations and partnerships to expand reach.
Qualifications:
- Bachelor's degree in Marketing, Communications, Business, or a related field.
- Minimum of 5 years of experience in e-commerce marketing, with a proven track record in social media management and growth.
- Demonstrated success in developing and executing social media strategies that drive measurable business results.
- Proficiency in social media management tools (e.g., Hootsuite, Buffer, Sprout Social) and analytics platforms (e.g., Google Analytics, Facebook Insights).
- Strong understanding of e-commerce platforms and online sales funnels.
- Excellent copywriting, editing, and visual communication skills.
- Experience with paid social media advertising campaigns and budget management.
- Ability to analyze data, identify trends, and make data-driven decisions.
- Creative thinking and a passion for staying ahead of social media trends.
- Excellent interpersonal and communication skills, with the ability to work effectively in a remote team environment.
This is a fully remote position, offering the flexibility to work from anywhere. You will be an integral part of our digitally native organization, contributing to the online success of our brands. We are looking for individuals who are self-motivated, adaptable, and thrive in a virtual setting. This role provides an excellent opportunity to make a significant impact on our brand's digital footprint and revenue growth through innovative social media and e-commerce strategies. The position is designed for a strategic marketer who can translate social engagement into tangible business outcomes.Location: Embu, Embu, KE is the designated location, but the role is entirely remote, emphasizing our commitment to flexible work arrangements.
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1
Lead E-commerce Operations Manager
20101 Embu, Eastern
KES160000 Annually
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Our client is looking for a highly motivated and experienced Lead E-commerce Operations Manager to oversee and optimize their online retail operations. This is a critical role within a fast-paced, remote-first environment, focusing on ensuring seamless customer experiences from order placement to delivery. You will be instrumental in managing inventory, streamlining fulfillment processes, and leveraging technology to drive efficiency and customer satisfaction.
Key Responsibilities:
Qualifications:
This role offers the flexibility of working remotely from **Embu, Embu, KE**, or any other location. If you are a results-oriented leader with a passion for e-commerce and a knack for operational excellence, we want to hear from you.
Key Responsibilities:
- Manage all aspects of e-commerce operations, including website performance, order processing, and customer service.
- Develop and implement strategies to optimize inventory management, warehousing, and order fulfillment.
- Collaborate with logistics partners to ensure timely and cost-effective delivery of products.
- Monitor website analytics and sales data to identify trends, opportunities, and areas for improvement.
- Implement and manage e-commerce platforms and related technologies to enhance operational efficiency.
- Ensure a high level of customer satisfaction by addressing inquiries, resolving issues, and improving the overall online shopping experience.
- Develop and enforce standard operating procedures for all e-commerce operations.
- Analyze market trends and competitor activities to inform strategic decisions.
- Manage relationships with third-party vendors and service providers.
- Lead and mentor a remote team of operations specialists, fostering a culture of continuous improvement.
Qualifications:
- Bachelor's degree in Business Administration, Operations Management, or a related field.
- Minimum of 6 years of experience in e-commerce operations or a similar role.
- Proven track record of success in managing online retail operations and optimizing fulfillment processes.
- Strong understanding of e-commerce platforms (e.g., Shopify, Magento) and related tools.
- Excellent analytical, problem-solving, and project management skills.
- Experience with inventory management software and warehouse management systems (WMS).
- Proficiency in data analysis and reporting using tools like Google Analytics.
- Exceptional communication and interpersonal skills, with the ability to collaborate effectively with remote teams and external partners.
- Demonstrated ability to lead and motivate a team in a remote setting.
- Deep understanding of customer service best practices in an e-commerce context.
This role offers the flexibility of working remotely from **Embu, Embu, KE**, or any other location. If you are a results-oriented leader with a passion for e-commerce and a knack for operational excellence, we want to hear from you.
This advertiser has chosen not to accept applicants from your region.
2
Senior E-commerce & Social Media Marketing Manager
60200 Embu, Eastern
KES110000 Annually
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Our client is seeking a creative and data-driven Senior E-commerce & Social Media Marketing Manager to elevate their online presence and drive sales. This position is fully remote, allowing for a dynamic and flexible work environment. You will be responsible for developing and executing comprehensive digital marketing strategies across e-commerce platforms and social media channels. The ideal candidate has a proven ability to increase brand awareness, engagement, and conversions.
Key Responsibilities:
Qualifications:
This is an exciting opportunity for a results-oriented marketer to lead digital initiatives for a growing brand from anywhere in Kenya.
Key Responsibilities:
- Develop and implement integrated e-commerce and social media marketing strategies aligned with business objectives.
- Manage all social media platforms (e.g., Facebook, Instagram, Twitter, LinkedIn, TikTok) including content creation, scheduling, and community management.
- Oversee the e-commerce website, ensuring a seamless user experience and optimizing conversion rates.
- Plan and execute paid social media campaigns, Google Ads, and other digital advertising initiatives.
- Analyze marketing campaign performance using analytics tools and provide actionable insights and reports.
- Identify trends and opportunities in the digital landscape and recommend adjustments to strategies.
- Collaborate with creative teams to develop engaging marketing collateral and ad creatives.
- Manage influencer marketing campaigns and partnerships.
- Stay up-to-date with the latest digital marketing tools, trends, and best practices.
- Manage the digital marketing budget effectively.
Qualifications:
- Bachelor's degree in Marketing, Communications, Business, or a related field.
- Minimum of 6 years of experience in e-commerce marketing and social media management.
- Demonstrated success in driving online sales and customer engagement.
- Proficiency with e-commerce platforms (e.g., Shopify, WooCommerce) and social media management tools.
- Strong understanding of SEO, SEM, PPC, and content marketing.
- Excellent analytical skills with experience using tools like Google Analytics.
- Creative mindset with strong copywriting and content creation abilities.
- Proven ability to manage projects and teams in a remote setting.
- Excellent communication and interpersonal skills.
This is an exciting opportunity for a results-oriented marketer to lead digital initiatives for a growing brand from anywhere in Kenya.
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Senior Retail Operations Manager
30100 Embu, Eastern
KES150000 Annually
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Job Description
Our client is seeking a highly experienced and motivated Senior Retail Operations Manager to lead and optimize our extensive retail operations. This is a fully remote position, requiring a proactive individual who can effectively manage a distributed team and ensure seamless execution of all retail strategies from a virtual setting. You will be responsible for developing and implementing operational policies and procedures that enhance efficiency, customer satisfaction, and profitability across all retail channels.
Key Responsibilities:
Key Responsibilities:
- Oversee daily retail operations, including inventory management, supply chain logistics, and sales performance analysis.
- Develop and execute strategic plans to improve store operations, customer experience, and employee productivity.
- Manage budgets, forecast sales, and ensure profitability targets are met or exceeded.
- Lead, mentor, and develop a team of remote retail associates and managers, fostering a culture of high performance and continuous improvement.
- Implement and monitor key performance indicators (KPIs) to track operational success and identify areas for enhancement.
- Collaborate with cross-functional teams, including marketing, merchandising, and e-commerce, to ensure cohesive brand execution and customer journey.
- Drive initiatives for process optimization, cost reduction, and service excellence.
- Ensure compliance with all company policies, legal requirements, and industry best practices.
- Analyze market trends and competitor activities to identify new opportunities and potential risks.
- Utilize technology and data analytics to gain insights and make informed decisions to support retail growth.
- Bachelor's degree in Business Administration, Retail Management, or a related field. A Master's degree is a plus.
- Minimum of 8 years of progressive experience in retail management, with at least 3 years in a senior leadership role.
- Proven track record of successfully managing complex retail operations, preferably in a multi-site or multi-channel environment.
- Demonstrated ability to lead and motivate remote teams effectively.
- Strong understanding of retail financial management, P&L statements, and budgeting.
- Exceptional analytical, problem-solving, and decision-making skills.
- Excellent communication, interpersonal, and stakeholder management abilities.
- Proficiency in retail management software, ERP systems, and data analytics tools.
- Ability to adapt to a fast-paced, remote work environment and manage multiple priorities effectively.
- A passion for retail and a commitment to delivering outstanding customer experiences.
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Senior E-commerce Growth Manager - Remote
60100 Embu, Eastern
KES340000 Annually
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Our client, a rapidly expanding e-commerce platform, is seeking a highly analytical and results-driven Senior E-commerce Growth Manager to optimize their online sales channels and drive sustainable growth. This position is fully remote, offering the flexibility to work from anywhere in Kenya. You will be instrumental in developing and executing strategies that enhance customer acquisition, conversion rates, and overall revenue.
Responsibilities:
Responsibilities:
- Develop and implement comprehensive e-commerce growth strategies focused on user acquisition, conversion rate optimization (CRO), average order value (AOV), and customer lifetime value (CLV).
- Manage and optimize all aspects of the e-commerce platform, including website usability, product merchandising, checkout process, and payment gateways.
- Plan, execute, and analyze performance of digital marketing campaigns across various channels such as SEO, SEM, social media advertising, email marketing, and affiliate marketing.
- Conduct A/B testing and data analysis to identify areas for improvement and implement data-driven optimizations.
- Collaborate with product, marketing, and operations teams to ensure a seamless customer journey from discovery to delivery.
- Monitor key e-commerce metrics and KPIs, providing regular reports and actionable insights to senior management.
- Stay up-to-date with the latest e-commerce trends, technologies, and best practices.
- Manage the e-commerce budget effectively, ensuring a strong ROI on marketing investments.
- Identify and evaluate new growth opportunities and partnerships.
- Lead and mentor a team of e-commerce specialists, fostering a culture of innovation and continuous improvement.
- Bachelor's degree in Marketing, Business, E-commerce, or a related field. A Master's degree or MBA is a plus.
- Minimum of 7 years of progressive experience in e-commerce management, with a strong focus on growth and optimization.
- Proven track record of driving significant revenue growth for online businesses.
- In-depth knowledge of e-commerce platforms (e.g., Shopify, Magento, WooCommerce), analytics tools (e.g., Google Analytics), and digital marketing channels.
- Strong understanding of CRO principles, A/B testing methodologies, and user experience (UX) best practices.
- Excellent analytical, problem-solving, and strategic thinking skills.
- Proficiency in data analysis and ability to translate data into actionable insights.
- Strong project management and organizational skills.
- Excellent communication and collaboration skills, adept at working with remote teams.
- Experience with marketplace management (e.g., Jumia, Kilimall) is a plus.
- A data-driven mindset and a passion for continuous improvement.
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5
Senior Retail Category Manager
60100 Embu, Eastern
KES280000 Annually
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Our client, a dynamic and forward-thinking retail organization, is seeking an experienced Senior Retail Category Manager. This is a fully remote position, offering an excellent opportunity to shape product assortments and drive sales strategies from anywhere. You will be responsible for managing and optimizing a specific product category, from strategic planning and assortment selection to pricing, promotion, and inventory management. Your role will involve analyzing market trends, consumer behavior, and competitor activities to identify opportunities for growth and to ensure our product offerings remain competitive and relevant. You will work closely with buying teams, suppliers, and marketing departments to develop effective category plans that align with overall business objectives. Key responsibilities include negotiating with suppliers, managing vendor relationships, and ensuring profitable category performance. You will also be responsible for developing and executing compelling merchandising strategies to maximize sales and customer engagement, both online and in-store (where applicable). The ideal candidate will possess a strong understanding of the retail landscape, proven experience in category management, and excellent analytical and negotiation skills. Proficiency in retail analytics tools and a data-driven approach to decision-making are essential. This remote role requires strong leadership abilities, excellent communication and interpersonal skills to effectively collaborate with diverse teams, and the ability to manage multiple projects simultaneously. A passion for consumer products and a strategic mindset are key to success in this role.
Responsibilities:
Responsibilities:
- Develop and implement strategic category plans to drive sales and profitability.
- Analyze market trends, sales data, and consumer behavior to optimize product assortment.
- Manage vendor relationships, negotiate terms, and secure favorable pricing.
- Develop and execute pricing and promotional strategies for the category.
- Oversee inventory levels to ensure product availability and minimize stockouts.
- Collaborate with marketing and merchandising teams to create compelling in-store and online presentations.
- Monitor category performance against key metrics and identify areas for improvement.
- Stay informed about competitor activities and industry best practices.
- Present category performance reviews and strategic recommendations to senior management.
- Drive product innovation and the introduction of new items within the category.
- Bachelor's degree in Business Administration, Marketing, Merchandising, or a related field.
- Minimum of 6 years of experience in retail category management or brand management.
- Proven track record of successfully managing and growing product categories.
- Strong analytical skills with proficiency in retail analytics and sales data interpretation.
- Excellent negotiation and vendor management skills.
- Solid understanding of merchandising, pricing, and promotional strategies.
- Effective communication and interpersonal skills for remote collaboration.
- Ability to work independently, prioritize tasks, and manage multiple projects.
- Proficiency in retail management software and tools.
This advertiser has chosen not to accept applicants from your region.
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6
Retail Operations Manager (Remote)
90100 Embu, Eastern
KES270000 Annually
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Our client is seeking a highly organized and strategic Retail Operations Manager to lead their retail operations in a fully remote capacity. This pivotal role is responsible for overseeing and optimizing all aspects of the retail customer experience, from inventory management and merchandising to customer service and sales performance across multiple retail channels. You will be instrumental in developing and implementing operational strategies that drive sales, enhance customer loyalty, and ensure brand consistency. The ideal candidate will possess a strong understanding of retail best practices, inventory control systems, and e-commerce integration. Your responsibilities will include analyzing sales data, identifying trends, and developing action plans to improve performance. You will work closely with marketing, merchandising, and customer support teams to ensure a seamless and positive customer journey. As this is a remote-first position, exceptional communication, leadership, and project management skills are paramount. You must be a self-starter with the ability to manage multiple priorities, motivate distributed teams, and drive results without direct supervision. Experience with retail management software, POS systems, and e-commerce platforms is essential. Our client is committed to fostering an innovative and supportive remote work environment, providing the tools and resources necessary for success. This is an outstanding opportunity to leverage your retail expertise to significantly impact sales and customer satisfaction for a growing brand, all while enjoying the benefits of a fully remote role. You will have the autonomy to implement innovative operational solutions and contribute to the strategic direction of the retail business. The ability to adapt to changing market conditions and embrace new retail technologies is crucial. We are looking for a dedicated and forward-thinking leader with a proven track record of driving operational excellence in the retail sector.
Responsibilities:
Responsibilities:
- Oversee and optimize all retail operations, including sales, inventory, and customer service.
- Develop and implement strategic plans to drive retail sales and profitability.
- Analyze sales data, market trends, and competitor activities.
- Manage inventory levels and ensure efficient stock rotation.
- Develop and enforce merchandising standards.
- Ensure exceptional customer service across all retail touchpoints.
- Collaborate with marketing and merchandising teams on promotions and product launches.
- Manage operational budgets and control expenses.
- Implement and refine operational policies and procedures.
- Lead and motivate remote retail teams to achieve performance goals.
- Bachelor's degree in Business Administration, Marketing, Retail Management, or a related field.
- Minimum of 6 years of experience in retail operations management.
- Proven track record of success in driving retail sales and operational efficiency.
- Strong understanding of retail KPIs, inventory management, and merchandising.
- Experience with POS systems and e-commerce platforms.
- Excellent leadership, communication, and interpersonal skills.
- Proficiency in retail analytics and reporting tools.
- Ability to work independently and manage multiple projects in a remote setting.
- Strong problem-solving and decision-making abilities.
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7
Senior E-commerce Manager
60100 Embu, Eastern
KES90000 Annually
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Job Description
Our client, a rapidly growing online fashion retailer, is seeking an experienced and strategic Senior E-commerce Manager to drive their digital sales and online presence. This is a fully remote position, allowing you to contribute to our client's success from any location. You will be responsible for developing and executing comprehensive e-commerce strategies to maximize revenue and customer engagement across all digital platforms. Your key responsibilities will include managing the e-commerce website, optimizing product listings, implementing effective digital marketing campaigns (SEO, SEM, social media, email marketing), and analyzing sales data to identify trends and opportunities. You will also oversee the customer journey, from initial browsing to post-purchase experience, ensuring a seamless and positive interaction. Collaboration with marketing, merchandising, and IT teams will be crucial. The ideal candidate will have a Bachelor's degree in Business, Marketing, or a related field, with at least 6 years of progressive experience in e-commerce management. Proven success in driving online sales growth, managing digital advertising budgets, and utilizing e-commerce platforms (e.g., Shopify, Magento) is essential. Strong analytical skills, a deep understanding of digital marketing best practices, and experience with web analytics tools (e.g., Google Analytics) are required. Excellent leadership, communication, and project management skills are necessary for this remote role. You should be results-oriented, creative, and passionate about delivering exceptional online customer experiences. If you are a forward-thinking e-commerce professional looking for a challenging and rewarding remote opportunity, we encourage you to apply and help shape the future of our client's online retail strategy.
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8
Senior E-commerce Operations Manager
60100 Embu, Eastern
KES135000 Annually
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Job Description
Our client is looking for a dynamic and experienced Senior E-commerce Operations Manager to lead their online retail operations in a fully remote capacity. This role is critical for ensuring the smooth and efficient execution of all aspects of the e-commerce business, from inventory management and order fulfillment to customer service and website performance. You will be responsible for optimizing the online customer journey, driving sales growth, and implementing best practices to enhance operational efficiency. The ideal candidate possesses a strong analytical mindset, a deep understanding of e-commerce platforms and strategies, and exceptional leadership skills to manage a distributed team.
Responsibilities:
Qualifications:
This exciting opportunity allows you to lead from the forefront of online retail, impacting our client's success from Embu, Embu, KE , with the flexibility of a remote role.
Responsibilities:
- Oversee daily e-commerce operations, including website management, product listings, and content updates.
- Manage inventory levels and coordinate with supply chain partners to ensure optimal stock availability and timely fulfillment.
- Develop and implement strategies to improve order processing efficiency and reduce shipping times.
- Monitor website performance, identify areas for improvement, and implement enhancements to optimize user experience and conversion rates.
- Manage customer service operations, ensuring prompt and effective resolution of inquiries and issues.
- Analyze sales data, customer behavior, and market trends to identify growth opportunities and inform business decisions.
- Collaborate with marketing teams to align promotional activities with operational capabilities.
- Develop and manage relationships with third-party logistics (3PL) providers and other vendors.
- Implement and refine standard operating procedures (SOPs) for all e-commerce operations.
- Ensure compliance with all relevant e-commerce regulations and data privacy standards.
- Lead and mentor the e-commerce operations team, fostering a culture of performance and continuous improvement.
- Manage budgets and control operational costs to maximize profitability.
Qualifications:
- Bachelor's degree in Business Administration, Marketing, Operations Management, or a related field.
- Minimum of 5-7 years of progressive experience in e-commerce operations management.
- Proven success in managing online retail platforms and driving sales growth.
- In-depth knowledge of e-commerce best practices, including SEO, SEM, email marketing, and social commerce.
- Experience with e-commerce platforms (e.g., Shopify, Magento, WooCommerce) and associated tools.
- Strong analytical skills and experience with data analysis tools (e.g., Google Analytics).
- Excellent understanding of inventory management, order fulfillment, and logistics.
- Strong leadership, team management, and communication skills.
- Ability to thrive in a fast-paced, remote work environment and manage multiple priorities effectively.
This exciting opportunity allows you to lead from the forefront of online retail, impacting our client's success from Embu, Embu, KE , with the flexibility of a remote role.
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