47 Retail Staff jobs in Murang'a

Retail Sales Associate

01004 Gathiruini KES25000 month WhatJobs

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Job Description

part-time
Our client is looking for a friendly and customer-focused Retail Sales Associate to join their team in **Mlolongo, Machakos, KE**. This position involves assisting customers, managing inventory, and contributing to a positive shopping experience. You will be responsible for product knowledge, handling transactions, and maintaining store presentation standards. The ideal candidate is energetic, possesses excellent communication skills, and enjoys interacting with people.

Key Responsibilities:
  • Greet and assist customers in a professional and welcoming manner.
  • Provide product information and recommendations to meet customer needs.
  • Process sales transactions accurately using the point-of-sale (POS) system.
  • Maintain knowledge of current promotions, policies, and product features.
  • Assist with inventory management, including receiving, stocking, and visual merchandising.
  • Ensure the store is clean, organized, and visually appealing.
  • Handle customer inquiries and resolve complaints effectively.
  • Achieve personal and store sales targets.
  • Participate in store opening and closing procedures.
  • Contribute to a positive team environment.

Qualifications:
  • Previous experience in retail or customer service is preferred.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a team.
  • Basic math skills for handling transactions.
  • Customer-oriented approach and a positive attitude.
  • Ability to stand for extended periods and lift moderate weight.
  • Flexibility to work various shifts, including weekends and holidays.
  • A passion for providing great customer service in **Mlolongo, Machakos, KE**.

This is an excellent opportunity to gain valuable retail experience and contribute to a successful store.
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Remote Retail Sales Associate

10202 Gathiruini KES55000 Annually WhatJobs

Posted 6 days ago

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full-time
Our client is looking for enthusiastic and customer-oriented Retail Sales Associates to join their expanding fully remote sales team. This role is perfect for individuals passionate about providing exceptional customer service and driving sales through online channels. As a Remote Retail Sales Associate, you will engage with customers via phone, email, and chat, assisting them with product inquiries, processing orders, and resolving any issues that may arise. You will be an expert on our client's product offerings, providing personalized recommendations and ensuring a positive shopping experience. Key responsibilities include exceeding sales targets, maintaining a high level of product knowledge, processing transactions accurately, and contributing to team goals. The ideal candidate will have prior experience in retail or customer service, with a proven track record of delivering outstanding customer experiences. Excellent communication and active listening skills are essential, along with the ability to build rapport with customers quickly. Tech-savviness and comfort with various digital communication platforms are required. A strong desire to succeed in a sales environment and a proactive approach to problem-solving are key attributes. While this is a remote position, a positive and energetic demeanor is expected to come across in all customer interactions. Our client provides comprehensive training and ongoing support to ensure your success. If you are a motivated individual with a passion for sales and customer service, eager to work remotely and contribute to a growing brand, we encourage you to apply. This role requires dedication to providing top-notch service and a commitment to achieving sales objectives.
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Remote Retail Sales Specialist

00100 Gathiruini KES45000 Annually WhatJobs

Posted 1 day ago

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full-time
WhatJobs is seeking a highly motivated and customer-focused Remote Retail Sales Specialist to join our dynamic virtual team. This role is critical in driving sales and providing exceptional customer experiences from the comfort of your home office. As a Retail Sales Specialist, you will be responsible for engaging with potential customers via online channels, understanding their needs, and guiding them through the product selection process. You will proactively reach out to leads, respond to inquiries in a timely and professional manner, and leverage your product knowledge to close sales.

Key responsibilities include:
  • Conducting virtual product demonstrations and consultations.
  • Managing a pipeline of inbound and outbound leads through our CRM system.
  • Achieving and exceeding monthly sales targets and key performance indicators.
  • Providing excellent post-sale support to ensure customer satisfaction and retention.
  • Collaborating with the marketing team to provide feedback on customer trends and product improvements.
  • Staying up-to-date on product knowledge, industry trends, and competitor activities.
  • Maintaining accurate records of all sales activities and customer interactions.
  • Identifying opportunities for upselling and cross-selling to maximize revenue.
  • Contributing to a positive and collaborative remote team environment.

The ideal candidate will possess excellent communication, interpersonal, and negotiation skills. A proven track record in sales, particularly in a remote setting, is highly desirable. Proficiency in using sales and communication tools, such as video conferencing platforms and CRM software, is essential. You should be a self-starter, highly organized, and able to manage your time effectively to meet deadlines. While this role is fully remote, it requires dedication and a professional approach to virtual client interactions. Join us and be part of a growing company that values your contribution and offers opportunities for career advancement in a supportive, remote-first environment. We are looking for individuals passionate about retail and driven to succeed in a virtual sales landscape.
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Assistant Retail Manager

00200 Gathiruini KES85000 Annually WhatJobs

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full-time
Our client is seeking an enthusiastic and driven Assistant Retail Manager to support the management of their Mlolongo retail store. This is a hands-on role that requires a dedicated individual committed to driving sales and ensuring exceptional customer service. The ideal candidate will have prior experience in retail, a strong understanding of sales techniques, and the ability to lead and motivate a team. You will work closely with the Store Manager to oversee daily operations, manage inventory, and maintain store standards. This role requires a strong presence on the shop floor, contributing directly to the store's success.

Key Responsibilities:
  • Assist the Store Manager in overseeing daily store operations and achieving sales targets.
  • Provide excellent customer service and assist customers with product selection and inquiries.
  • Supervise and train retail associates, ensuring they adhere to company policies and customer service standards.
  • Manage inventory levels, including receiving, stocking, and merchandising.
  • Assist with visual merchandising to create an appealing store display.
  • Handle customer complaints and resolve issues in a professional and timely manner.
  • Process sales transactions accurately using the point-of-sale (POS) system.
  • Maintain store cleanliness, organization, and safety standards.
  • Deputize for the Store Manager in their absence.
  • Contribute to team meetings and share insights for sales improvement.

Qualifications:
  • High school diploma or equivalent; retail management certification is a plus.
  • Minimum of 2 years of experience in retail sales or supervision.
  • Proven ability to provide outstanding customer service.
  • Good communication and interpersonal skills.
  • Basic understanding of inventory management and sales principles.
  • Ability to work flexible hours, including weekends and holidays.
  • A proactive attitude and a willingness to learn.
  • Team player mentality and ability to work effectively with colleagues.
Our client believes in nurturing talent and providing a supportive work environment for all staff members.
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Retail Operations Supervisor

90100 Gathiruini KES90000 month WhatJobs

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Job Description

contractor
Our client is looking for a dynamic Retail Operations Supervisor to join their team. This role will involve a hybrid work arrangement, requiring presence in the office and remote work capabilities. You will be responsible for overseeing the daily operations of retail outlets, ensuring high standards of customer service, managing inventory, and optimizing store performance. The ideal candidate will have a strong background in retail management, with at least 3 years of experience in a supervisory or management role. Excellent leadership, communication, and problem-solving skills are essential. You will be responsible for training and motivating retail staff, implementing sales strategies, ensuring compliance with company policies, and driving operational efficiency. Experience with retail point-of-sale (POS) systems and inventory management software is required. You will also play a key role in visual merchandising and ensuring a positive shopping experience for customers. This position requires a hands-on approach, a keen eye for detail, and the ability to manage multiple priorities effectively. You will work closely with store managers and regional teams to achieve sales targets and operational goals. Our client values individuals who are customer-focused, results-oriented, and have a passion for the retail industry. This is an excellent opportunity to contribute to the growth and success of our client's retail operations, offering a blend of on-site and remote work flexibility. We are seeking a proactive and energetic individual who can lead by example and foster a positive work environment.
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Retail Operations Supervisor

00201 Gathiruini KES60000 Annually WhatJobs

Posted 4 days ago

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full-time
Our client, a renowned national retail chain, is actively seeking a dedicated and proactive Retail Operations Supervisor to manage and optimize their remote operational oversight functions. In this vital role, you will be responsible for ensuring seamless operational efficiency across all retail touchpoints, focusing on strategic planning and remote team coordination. Your duties will include developing and implementing operational policies and procedures, monitoring store performance metrics, and identifying areas for improvement. You will collaborate with various departments, including merchandising, inventory management, and customer service, to uphold high standards of operational excellence. The ideal candidate will possess a strong understanding of retail operations, exceptional leadership abilities, and a proven track record of driving operational improvements. While this role has a remote component, it requires a keen awareness of in-store dynamics and the ability to effectively guide and support on-site teams through remote communication and strategy. You will be skilled in data analysis, using insights to inform operational decisions and enhance profitability. Strong organizational skills and the ability to manage multiple priorities in a dynamic environment are essential. This position offers a unique opportunity to contribute to the success of a leading retail brand, shaping operational strategies and ensuring a positive customer experience, all while enjoying the flexibility of a remote-first work arrangement. Our client is committed to fostering professional growth and providing a challenging yet rewarding career path for individuals passionate about retail management and operational excellence.
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Remote Retail Associate

00100 Gathiruini KES2000 Daily WhatJobs

Posted 5 days ago

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Job Description

part-time
Our client is seeking energetic and customer-service oriented Remote Retail Associates to join our dynamic team. This is a fully remote position, ideal for individuals passionate about retail who want to connect with customers virtually. As a Retail Associate, you will be responsible for assisting customers with product inquiries, providing recommendations, processing orders, and ensuring a positive shopping experience through online channels. You will be trained on our extensive product catalog and sales techniques to effectively engage with customers via chat, email, and virtual consultations. We are looking for individuals with excellent communication skills, a friendly demeanor, and a keen interest in retail products. The ideal candidate will be tech-savvy, comfortable navigating online platforms, and possess a genuine desire to help customers find what they need. You will manage online customer interactions, resolve issues promptly, and contribute to sales targets. This role offers flexibility in terms of working hours, making it suitable for those seeking part-time employment. You will also be involved in maintaining online product information accuracy and assisting with merchandising efforts from a remote perspective. We value proactive individuals who can work independently and contribute to a collaborative online environment. This is a great opportunity to gain experience in the e-commerce and retail sector.

Responsibilities:
  • Engage with customers online to answer product questions and provide recommendations.
  • Assist customers with online order placement and processing.
  • Resolve customer inquiries and complaints via digital channels.
  • Maintain up-to-date knowledge of products and promotions.
  • Contribute to achieving sales targets through excellent customer engagement.
  • Ensure accurate product information is displayed on the e-commerce platform.
  • Provide feedback to management on customer trends and product performance.
  • Collaborate with the marketing team on online campaigns.
  • Maintain a positive and professional attitude in all customer interactions.
  • Process returns and exchanges according to company policy.

Qualifications:
  • High school diploma or equivalent.
  • Previous experience in retail or customer service is preferred.
  • Excellent verbal and written communication skills.
  • Strong interpersonal and customer engagement skills.
  • Comfortable using computers and online platforms.
  • Ability to work independently and manage time effectively.
  • A positive and enthusiastic attitude.
  • Good organizational skills.
  • Reliable internet connection and a suitable remote workspace.

This role is based in **Mlolongo, Machakos, KE**, but is fully remote.
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Retail Store Manager

00201 Gathiruini KES70000 Annually WhatJobs

Posted 7 days ago

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full-time
Our client is looking for a dynamic and customer-focused Retail Store Manager to oversee operations at their **Mlolongo, Machakos, KE** location. This hybrid role combines essential on-site leadership with remote strategic planning and administrative tasks. The Store Manager will be responsible for driving sales, managing inventory, ensuring exceptional customer service, and leading a high-performing retail team. You will be involved in staff recruitment, training, scheduling, and performance management, creating a positive and productive work environment. Key responsibilities include maintaining store visual merchandising standards, managing store budgets, controlling expenses, and implementing sales strategies to meet or exceed targets. The ideal candidate will have a strong understanding of retail operations, excellent communication and interpersonal skills, and a passion for delivering outstanding customer experiences. You will be expected to spend a significant portion of your time on the sales floor, interacting with customers and staff, while also dedicating time to remote administrative duties such as reporting, online merchandising, and remote team check-ins. We are seeking an individual with proven leadership experience in the retail sector, a results-oriented mindset, and the ability to adapt to a hybrid work model. Join our team and play a key role in the success of our retail presence.
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Retail Store Manager

00204 Gathiruini KES120000 Annually WhatJobs

Posted 9 days ago

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full-time
Our client is searching for a dynamic and customer-focused Retail Store Manager to lead their outlet in **Mlolongo, Machakos**. This role is pivotal in driving sales, managing store operations, and ensuring an exceptional customer experience. You will be responsible for staff recruitment, training, and performance management, as well as inventory control, visual merchandising, and maintaining store standards. Key duties include achieving sales targets, implementing marketing initiatives, managing store budgets, and ensuring compliance with company policies and procedures. The ideal candidate will have proven retail management experience, a strong understanding of sales principles, and excellent leadership and interpersonal skills. You must be highly organized, possess strong problem-solving abilities, and be passionate about customer service. Experience with retail POS systems and inventory management software is required. A high school diploma is mandatory, with a degree in Business Administration or a related field being an advantage. Your ability to motivate a team and create a positive work environment will be critical to success. Join our client to lead a thriving retail environment and contribute to their ongoing success in the local market.
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Retail Store Manager

00100 Gathiruini KES65000 month WhatJobs

Posted 9 days ago

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full-time
Our client is looking for a dynamic and customer-focused Retail Store Manager to oversee their operations in Mlolongo. As the Store Manager, you will be responsible for driving sales, managing staff, ensuring exceptional customer experiences, and maintaining store standards. This role requires strong leadership, excellent organizational skills, and a passion for retail.

Key Responsibilities:
  • Manage daily store operations, including opening and closing procedures.
  • Lead, train, and motivate a team of retail associates to achieve sales targets and provide excellent customer service.
  • Develop and implement sales strategies to maximize store revenue and profitability.
  • Monitor inventory levels, manage stock, and ensure effective merchandising.
  • Handle customer inquiries, complaints, and feedback professionally.
  • Ensure adherence to all company policies, procedures, and visual merchandising standards.
  • Conduct regular performance reviews for staff and provide ongoing coaching and development.
  • Manage store budgets, including payroll and operational expenses.
  • Maintain a clean, organized, and inviting store environment.
  • Analyze sales data and key performance indicators (KPIs) to identify trends and opportunities.
  • Implement loss prevention strategies to minimize shrinkage.
  • Create a positive and engaging work environment for the team.
  • Engage with the local community to drive store traffic and build brand loyalty.
  • Ensure compliance with all health and safety regulations.
  • Schedule staff effectively to meet business needs.

Qualifications:
  • Proven experience as a Retail Store Manager or in a similar leadership role.
  • Strong sales acumen and a track record of achieving sales targets.
  • Excellent leadership, communication, and interpersonal skills.
  • Proficiency in retail management software and POS systems.
  • Knowledge of inventory management and merchandising principles.
  • Ability to motivate and develop a team.
  • Customer-centric approach with a commitment to service excellence.
  • Strong organizational and time management skills.
  • Ability to work flexible hours, including evenings, weekends, and holidays.
  • Experience in visual merchandising is a plus.
  • High school diploma or equivalent; a degree in business or a related field is advantageous.
  • Problem-solving skills and the ability to handle challenging situations.
Join a growing retail brand and take your career to the next level by leading a successful store.
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