What Jobs are available for Retail Assistant in Kenya?

Showing 4428 Retail Assistant jobs in Kenya

Assistant Retail Manager

01000 Makongeni KES70000 Monthly WhatJobs

Posted 10 days ago

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Job Description

full-time
Our client, a leading name in fashion retail, is looking for an enthusiastic and motivated Assistant Retail Manager to join their fully remote management team. While the role primarily supports in-store operations, the initial focus will be on remote management of sales targets, staff training coordination, inventory analysis, and strategic planning for their store in Thika, Kiambu, KE . This position offers a unique blend of remote oversight and the opportunity to develop leadership skills in a dynamic retail environment. You will work closely with the Store Manager and a dedicated team to drive sales, enhance customer experience, and maintain operational excellence. This is an exciting opportunity for an aspiring retail leader to gain comprehensive experience and contribute to the success of a prominent brand, working flexibly.

Responsibilities:
  • Assist the Store Manager in overseeing daily store operations, ensuring adherence to company policies and procedures.
  • Support the achievement of sales targets through effective sales strategies and team motivation.
  • Help manage inventory levels, including stocktakes, order processing, and visual merchandising to optimize sales potential.
  • Contribute to the recruitment, training, and development of store associates.
  • Provide exceptional customer service, resolving customer inquiries and complaints effectively.
  • Ensure the store is well-maintained, organized, and visually appealing according to brand standards.
  • Assist in the implementation of marketing initiatives and promotional activities.
  • Analyze sales reports and customer feedback to identify trends and areas for improvement.
  • Manage store opening and closing procedures as required.
  • Supervise staff in the absence of the Store Manager, providing guidance and support.
  • Foster a positive and collaborative work environment for the store team.
  • Assist in managing store expenses and ensuring efficient use of resources.
  • Stay informed about product knowledge and current fashion trends to better assist customers and drive sales.
  • Ensure compliance with all health and safety regulations within the store.
  • Coordinate with the central remote management team on operational and strategic matters.
Qualifications:
  • Previous experience in a retail environment, preferably with some supervisory or leadership responsibilities.
  • Demonstrated ability to support sales performance and customer engagement.
  • Strong communication and interpersonal skills.
  • Basic understanding of inventory management and visual merchandising principles.
  • Enthusiasm for fashion retail and customer service excellence.
  • Ability to work effectively both independently and as part of a team.
  • Willingness to learn and develop skills in retail management.
  • Basic computer literacy, including familiarity with POS systems.
  • High school diploma or equivalent.
  • A proactive and positive attitude.
  • Ability to multitask and manage time efficiently.
  • Adaptability to changing priorities and work schedules.
  • Interest in understanding remote operational support for physical retail.
  • Strong organizational skills.
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Assistant Retail Store Manager

90100 Kisumu KES55000 Annually WhatJobs

Posted 13 days ago

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Job Description

full-time
Our client, a growing retail chain, is seeking an energetic and customer-focused Assistant Retail Store Manager to support the management team. This role is designed as a fully remote position, enabling you to contribute to store success from your home office. The Assistant Manager will play a key role in driving sales, maintaining store standards, and ensuring an exceptional customer experience. You will work closely with the Store Manager to oversee daily operations, motivate the sales team, and manage inventory.

Responsibilities:
  • Assist the Store Manager in overseeing all daily store operations, ensuring smooth and efficient functioning.
  • Drive sales performance by implementing sales strategies and motivating the sales team.
  • Provide exceptional customer service, resolving customer inquiries and complaints effectively.
  • Ensure store visual merchandising standards are met and maintained, creating an attractive shopping environment.
  • Assist with inventory management, including receiving, stocking, and conducting regular stock takes.
  • Support the training and development of new and existing sales associates.
  • Maintain store cleanliness, safety, and security standards at all times.
  • Assist in opening and closing procedures as required.
  • Monitor sales performance and key metrics, reporting to the Store Manager.
  • Contribute to creating a positive and productive team atmosphere.
  • Handle cash and card transactions accurately.
  • Ensure compliance with company policies and procedures.
Qualifications:
  • High school diploma or equivalent required; an Associate's or Bachelor's degree in business or a related field is a plus.
  • Minimum of 3 years of experience in retail sales or a customer-facing role, with some supervisory or leadership experience preferred.
  • Proven ability to drive sales and provide excellent customer service.
  • Strong organizational and time management skills.
  • Excellent communication and interpersonal abilities, essential for remote teamwork.
  • Basic understanding of retail operations, inventory management, and visual merchandising.
  • Ability to work independently and as part of a team in a remote environment.
  • Proficiency in basic computer applications.
  • A positive attitude and a willingness to learn and grow within the retail sector.
This is an excellent remote opportunity for an aspiring retail leader to gain valuable experience and contribute to the success of our client's stores, supporting operations in Machakos, Machakos, KE .
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Remote Assistant Retail Merchandiser

40100 Ongata Rongai, Rift Valley KES90000 Monthly WhatJobs

Posted 13 days ago

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Job Description

contractor
Our client, a growing fashion brand, is seeking a motivated and detail-oriented Assistant Retail Merchandiser to support their visual merchandising efforts. This role offers a hybrid work arrangement, blending remote planning with occasional in-store execution. You will assist in creating visually appealing product displays, ensuring brand consistency across all retail touchpoints, and contributing to the overall sales performance of the stores. Your responsibilities will include helping to plan store layouts, selecting products for display, and ensuring timely execution of merchandising directives. You will work closely with the Senior Merchandiser and store teams to bring the brand's aesthetic to life.

Responsibilities:
  • Assist in the development and implementation of visual merchandising plans and strategies.
  • Help create engaging product displays and store layouts that align with brand guidelines and seasonal themes.
  • Support the Senior Merchandiser in selecting key products for prominent display.
  • Ensure all merchandising is executed to a high standard, maintaining brand consistency.
  • Assist in monitoring inventory levels and communicating replenishment needs to optimize stock presentation.
  • Help prepare and distribute merchandising guidelines and updates to store teams.
  • Conduct store visits to ensure merchandising standards are met and provide feedback.
  • Track the performance of merchandising initiatives and report on sales impact.
  • Assist in organizing and maintaining visual merchandising collateral and assets.
  • Stay updated on current fashion trends and competitor merchandising activities.
Qualifications:
  • Associate's or Bachelor's degree in Fashion Merchandising, Marketing, Design, or a related field.
  • 0-2 years of experience in retail merchandising, visual display, or a related role.
  • Strong eye for detail and a passion for fashion and visual presentation.
  • Basic understanding of merchandising principles and retail operations.
  • Familiarity with fashion trends and brand aesthetics.
  • Good communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Proficiency with basic office software (e.g., Microsoft Office Suite).
  • Willingness to travel occasionally to retail locations for in-store support.
This is an excellent entry-level opportunity to gain hands-on experience in retail merchandising within a dynamic fashion environment, with the flexibility of a hybrid work model.
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Store Assistant Manager

60100 Meru , Eastern KES40000 Monthly WhatJobs

Posted 3 days ago

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Job Description

part-time
Our client is seeking a motivated and customer-focused Store Assistant Manager to support the Store Manager in daily operations. This role is based at our retail location in Meru and is integral to ensuring a positive shopping experience for our customers and efficient store functioning. The Assistant Manager will assist with inventory management, staff supervision, visual merchandising, and driving sales performance. You will be responsible for opening and closing the store, handling customer inquiries and complaints, and ensuring adherence to company policies and procedures. Key duties include training and mentoring new staff members, overseeing stock levels, processing transactions accurately, and maintaining store cleanliness and organization. The ideal candidate possesses excellent communication and interpersonal skills, a strong work ethic, and a passion for customer service. Previous retail experience is required, and a background in sales or management is highly beneficial. This role requires flexibility in scheduling, including weekends and holidays, as needed. You will work closely with the Store Manager to achieve sales targets and foster a positive team environment. If you are eager to grow within the retail sector and contribute to the success of a vibrant store, this opportunity is for you.

Responsibilities:
  • Assist the Store Manager in overseeing daily store operations.
  • Provide exceptional customer service and resolve customer issues.
  • Supervise and train store staff, fostering a positive work environment.
  • Manage inventory, including receiving, stocking, and conducting counts.
  • Implement visual merchandising standards to enhance store appeal.
  • Drive sales performance and achieve store sales targets.
  • Process transactions accurately and handle cash management.
  • Ensure store compliance with company policies and procedures.
  • Assist with opening and closing procedures.
  • Maintain store cleanliness and organization.
Qualifications:
  • High school diploma or equivalent; Associate's or Bachelor's degree is a plus.
  • Proven experience (2+ years) in retail operations, with some supervisory experience.
  • Strong customer service and sales skills.
  • Excellent communication and interpersonal abilities.
  • Ability to lead and motivate a team.
  • Proficiency in point-of-sale (POS) systems and basic computer skills.
  • Knowledge of inventory management and visual merchandising principles.
  • Flexibility to work varied hours, including evenings, weekends, and holidays.
  • Enthusiastic and positive attitude.
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Assistant Store Manager - Retail - Remote

30100 Tuwan KES70000 Annually WhatJobs

Posted 25 days ago

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Job Description

full-time
Our client is looking for an enthusiastic and detail-oriented Assistant Store Manager to support their retail operations. This is a fully remote position, providing a flexible working arrangement while contributing to the success of their retail outlets. You will assist the Store Manager in overseeing daily store operations, including customer service, sales, inventory management, and staff supervision. Your responsibilities will involve ensuring high standards of customer engagement, driving sales performance, and maintaining visual merchandising guidelines. You will also play a role in training and motivating the store team to achieve individual and team goals. A solid understanding of retail sales techniques, inventory control, and customer relationship management is crucial. The ideal candidate will have experience in a retail environment, with a knack for problem-solving and a positive attitude. Excellent communication and interpersonal skills are required to effectively interact with customers and colleagues. You should be proficient in using point-of-sale (POS) systems and other retail management software. This role offers a great opportunity to gain further experience in retail management and develop leadership skills within a supportive and dynamic team. We are seeking an individual who is eager to learn, contribute, and grow within the retail sector, all from a remote work setting. The primary retail operational region for this position is Kitale, Trans-Nzoia, KE .
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Remote Assistant Store Manager (Retail)

60100 Embu, Eastern KES65000 Annually WhatJobs

Posted 22 days ago

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Job Description

full-time
Our client, a growing retail brand, is seeking a motivated and customer-focused Remote Assistant Store Manager to support their operations. In this fully remote role, you will contribute to the management of online store operations, oversee customer service inquiries, manage inventory levels digitally, and assist in sales strategy development. You will work closely with the store management team and cross-functional departments to ensure a seamless online shopping experience for customers. This position is perfect for individuals with a passion for retail and excellent organizational and digital communication skills, looking for a flexible remote opportunity.

Responsibilities:
  • Assist in managing the day-to-day operations of the online retail store.
  • Provide exceptional customer service through various digital channels (email, chat, phone).
  • Respond to customer inquiries, resolve issues, and process orders and returns efficiently.
  • Monitor and manage online inventory levels, coordinating with suppliers and fulfillment centers.
  • Assist in developing and implementing online merchandising strategies.
  • Contribute to sales forecasting and performance analysis.
  • Support the creation of marketing materials and promotions for the online store.
  • Ensure the online store is well-organized, visually appealing, and user-friendly.
  • Collaborate with the marketing team on digital advertising campaigns.
  • Train and mentor new remote customer service representatives as needed.
  • Analyze sales data and customer feedback to identify areas for improvement.
  • Stay updated on e-commerce trends and best practices.
  • Ensure compliance with company policies and procedures.
Qualifications:
  • Previous experience in retail management, e-commerce, or a related customer-facing role.
  • Strong customer service orientation and problem-solving skills.
  • Excellent communication, interpersonal, and digital etiquette skills.
  • Proficiency in online retail platforms and e-commerce management software.
  • Familiarity with inventory management systems and principles.
  • Ability to work independently, manage time effectively, and meet deadlines in a remote environment.
  • Strong organizational skills and attention to detail.
  • A proactive approach to identifying and addressing customer needs.
  • Ability to adapt to a fast-paced, evolving online retail landscape.
  • Passion for the retail industry and delivering excellent customer experiences.
  • Basic understanding of digital marketing concepts is a plus.
This remote position is connected to our retail activities in the vicinity of Embu , offering you a flexible and dynamic role within the retail sector.
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Store In-charge and Store Assistant

New
Nairobi, Nairobi KES900000 - KES1200000 Y HiHome Appliances Limited

Posted today

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Job Description

We are seeking dedicated and reliable individuals to join our
Stores Team
.

Store In-Charge

Key Responsibilities:

l Oversee daily store operations and ensure smooth workflow.

l Supervise and guide store assistants.

l Manage stock receiving, storage, and issuing.

l Maintain accurate inventory records.

l Ensure cleanliness, organization, and safety within the store.

Requirements:

l Degree in Supply Chain, Logistics, Business or related field.

l At least 2 years' experience in store keeping/ warehousing.

l Strong organizational and leadership skills.

l Computer literacy and knowledge of inventory systems is an added advantage.

Store Assistant

Key Responsibilities:

l Assist in receiving, labeling and arranging stock.

l Issue items to departments and update records.

l Conduct regular stock counts and report variances.

l Maintain order and cleanliness in the store.

l Support the Store In-Charge in daily operations.

Requirements:

l Diploma in Supply Chain, Business or related field.

l 1 year experience in stores/warehouse operations preferred.

l Attention to detail and good communication skills.

l Ability to work well in a team.

Location:
 Nairobi, Kiambu Road & Nakuru Branches

Interested candidates are invited to send their CVs to

 with the subject line
"Store In-charge/ Assistant- Location"
.

Shortlisted candidates will be contacted for interviews to be held on
Friday 26
th
September 2025.

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Remote Store Assistant

80200 Casuarina KES70000 Monthly WhatJobs

Posted 3 days ago

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Job Description

part-time
Our client, a growing online retail business, is seeking a dedicated and organized Remote Store Assistant to manage various aspects of their e-commerce operations. This role is entirely remote, allowing you to contribute from your home office. You will play a crucial part in ensuring a seamless customer experience, from order processing to inventory management and customer support.

Responsibilities:
  • Process online orders efficiently and accurately, ensuring timely dispatch.
  • Manage inventory levels using our online system, updating stock counts and product information.
  • Respond to customer inquiries via email, chat, and social media in a timely and professional manner.
  • Assist with product listing and merchandising on the e-commerce platform.
  • Handle returns and exchanges, coordinating with customers and logistics partners.
  • Monitor online store performance and identify areas for improvement.
  • Generate basic sales and inventory reports.
  • Maintain a high level of product knowledge to effectively assist customers.
  • Collaborate with the wider team on promotional activities and marketing campaigns.
  • Ensure adherence to company policies and procedures in all tasks.
Qualifications:
  • Previous experience in a retail, e-commerce, or administrative role is beneficial.
  • Excellent written and verbal communication skills.
  • Strong organizational and time management abilities.
  • Proficiency with computers, internet browsers, and online platforms.
  • Familiarity with e-commerce software or inventory management systems is a plus.
  • A keen eye for detail and a commitment to accuracy.
  • Ability to work independently and manage tasks effectively in a remote setting.
  • A proactive approach to problem-solving and customer service.
  • A quiet workspace with a reliable internet connection is essential.
  • Understanding the local retail environment, possibly relating to Malindi, Kilifi, KE , would be advantageous.
This is an excellent opportunity for someone looking to gain experience in the e-commerce sector and work flexibly. Our client values initiative and a customer-centric approach, offering a supportive remote work environment. If you are detail-oriented, tech-savvy, and eager to contribute to a thriving online business, we encourage you to apply.
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Remote E-commerce Assistant - Retail Operations

60100 Embu, Eastern KES25000 Monthly WhatJobs

Posted 16 days ago

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Job Description

part-time
Our client is looking for a dedicated and detail-oriented E-commerce Assistant to manage various aspects of their online retail operations. This is a fully remote position, offering the flexibility to work from anywhere while contributing to the success of our online store. You will play a crucial role in ensuring a seamless online shopping experience for our customers, from product listing to order fulfillment support.

Responsibilities:
  • Update and maintain product listings on the e-commerce platform, including descriptions, images, and pricing.
  • Ensure product information is accurate, up-to-date, and optimized for search engines.
  • Monitor inventory levels and coordinate with the warehouse team to prevent stockouts.
  • Process and manage online orders, ensuring timely dispatch.
  • Respond to customer inquiries via email and chat regarding orders, products, and delivery status.
  • Assist in managing customer returns and exchanges.
  • Conduct competitor analysis to identify market trends and opportunities.
  • Generate reports on sales performance, website traffic, and customer behavior.
  • Support marketing initiatives and promotions related to the e-commerce store.
  • Collaborate with internal teams to resolve any e-commerce related issues.
Qualifications:
  • High school diploma or equivalent; experience in e-commerce or retail is a plus.
  • Familiarity with e-commerce platforms (e.g., Shopify, WooCommerce) and online marketplaces.
  • Basic understanding of digital marketing principles and SEO.
  • Excellent written and verbal communication skills.
  • Strong organizational and time management abilities.
  • Proficiency in using spreadsheets (e.g., Microsoft Excel, Google Sheets).
  • Ability to work independently and as part of a remote team.
  • A keen eye for detail and commitment to accuracy.
  • Must have a reliable internet connection and a suitable home workspace.
This is an exciting opportunity to gain hands-on experience in the growing field of e-commerce and online retail, all within a flexible, remote work environment. Join our team and help us deliver an outstanding online shopping experience!
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Sales Assistant

New
Nairobi, Nairobi KES900000 - KES1200000 Y Pinch Africa

Posted today

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Job Description

We are looking for a dynamic and talented Sales Professional to become an integral part of our team. If you have a proactive attitude and a proven track record in sales,
WE WANT YOU

Scope of work includes;

  • Qualify all the incoming inquiries
  • Link the prospects/leads to the distributor
  • Monitor and respond promptly to all inquiries coming in
  • Engage with potential customers to understand their requirements, preferences, and pain points.
  • Document relevant customer information in the CRM system, including contact details, inquiry source, and specific needs.
  • Assign priority levels to leads for follow-up.
  • Follow up regularly with leads via calls, emails, or scheduled meetings to keep them engaged.
  • Provide regular updates to the sales team regarding the status of inquiries and leads.

Deadline: 17th October 2025

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