What Jobs are available for Retail Assistant in Kenya?
Showing 4428 Retail Assistant jobs in Kenya
Job Description
Responsibilities:
- Assist the Store Manager in overseeing daily store operations, ensuring adherence to company policies and procedures.
- Support the achievement of sales targets through effective sales strategies and team motivation.
- Help manage inventory levels, including stocktakes, order processing, and visual merchandising to optimize sales potential.
- Contribute to the recruitment, training, and development of store associates.
- Provide exceptional customer service, resolving customer inquiries and complaints effectively.
- Ensure the store is well-maintained, organized, and visually appealing according to brand standards.
- Assist in the implementation of marketing initiatives and promotional activities.
- Analyze sales reports and customer feedback to identify trends and areas for improvement.
- Manage store opening and closing procedures as required.
- Supervise staff in the absence of the Store Manager, providing guidance and support.
- Foster a positive and collaborative work environment for the store team.
- Assist in managing store expenses and ensuring efficient use of resources.
- Stay informed about product knowledge and current fashion trends to better assist customers and drive sales.
- Ensure compliance with all health and safety regulations within the store.
- Coordinate with the central remote management team on operational and strategic matters.
- Previous experience in a retail environment, preferably with some supervisory or leadership responsibilities.
- Demonstrated ability to support sales performance and customer engagement.
- Strong communication and interpersonal skills.
- Basic understanding of inventory management and visual merchandising principles.
- Enthusiasm for fashion retail and customer service excellence.
- Ability to work effectively both independently and as part of a team.
- Willingness to learn and develop skills in retail management.
- Basic computer literacy, including familiarity with POS systems.
- High school diploma or equivalent.
- A proactive and positive attitude.
- Ability to multitask and manage time efficiently.
- Adaptability to changing priorities and work schedules.
- Interest in understanding remote operational support for physical retail.
- Strong organizational skills.
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            Assistant Retail Store Manager
Posted 13 days ago
Job Viewed
Job Description
Responsibilities:
- Assist the Store Manager in overseeing all daily store operations, ensuring smooth and efficient functioning.
- Drive sales performance by implementing sales strategies and motivating the sales team.
- Provide exceptional customer service, resolving customer inquiries and complaints effectively.
- Ensure store visual merchandising standards are met and maintained, creating an attractive shopping environment.
- Assist with inventory management, including receiving, stocking, and conducting regular stock takes.
- Support the training and development of new and existing sales associates.
- Maintain store cleanliness, safety, and security standards at all times.
- Assist in opening and closing procedures as required.
- Monitor sales performance and key metrics, reporting to the Store Manager.
- Contribute to creating a positive and productive team atmosphere.
- Handle cash and card transactions accurately.
- Ensure compliance with company policies and procedures.
- High school diploma or equivalent required; an Associate's or Bachelor's degree in business or a related field is a plus.
- Minimum of 3 years of experience in retail sales or a customer-facing role, with some supervisory or leadership experience preferred.
- Proven ability to drive sales and provide excellent customer service.
- Strong organizational and time management skills.
- Excellent communication and interpersonal abilities, essential for remote teamwork.
- Basic understanding of retail operations, inventory management, and visual merchandising.
- Ability to work independently and as part of a team in a remote environment.
- Proficiency in basic computer applications.
- A positive attitude and a willingness to learn and grow within the retail sector.
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            Remote Assistant Retail Merchandiser
Posted 13 days ago
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Job Description
Responsibilities:
- Assist in the development and implementation of visual merchandising plans and strategies.
- Help create engaging product displays and store layouts that align with brand guidelines and seasonal themes.
- Support the Senior Merchandiser in selecting key products for prominent display.
- Ensure all merchandising is executed to a high standard, maintaining brand consistency.
- Assist in monitoring inventory levels and communicating replenishment needs to optimize stock presentation.
- Help prepare and distribute merchandising guidelines and updates to store teams.
- Conduct store visits to ensure merchandising standards are met and provide feedback.
- Track the performance of merchandising initiatives and report on sales impact.
- Assist in organizing and maintaining visual merchandising collateral and assets.
- Stay updated on current fashion trends and competitor merchandising activities.
- Associate's or Bachelor's degree in Fashion Merchandising, Marketing, Design, or a related field.
- 0-2 years of experience in retail merchandising, visual display, or a related role.
- Strong eye for detail and a passion for fashion and visual presentation.
- Basic understanding of merchandising principles and retail operations.
- Familiarity with fashion trends and brand aesthetics.
- Good communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Proficiency with basic office software (e.g., Microsoft Office Suite).
- Willingness to travel occasionally to retail locations for in-store support.
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            Job Description
Responsibilities:
- Assist the Store Manager in overseeing daily store operations.
- Provide exceptional customer service and resolve customer issues.
- Supervise and train store staff, fostering a positive work environment.
- Manage inventory, including receiving, stocking, and conducting counts.
- Implement visual merchandising standards to enhance store appeal.
- Drive sales performance and achieve store sales targets.
- Process transactions accurately and handle cash management.
- Ensure store compliance with company policies and procedures.
- Assist with opening and closing procedures.
- Maintain store cleanliness and organization.
- High school diploma or equivalent; Associate's or Bachelor's degree is a plus.
- Proven experience (2+ years) in retail operations, with some supervisory experience.
- Strong customer service and sales skills.
- Excellent communication and interpersonal abilities.
- Ability to lead and motivate a team.
- Proficiency in point-of-sale (POS) systems and basic computer skills.
- Knowledge of inventory management and visual merchandising principles.
- Flexibility to work varied hours, including evenings, weekends, and holidays.
- Enthusiastic and positive attitude.
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            Assistant Store Manager - Retail - Remote
Posted 25 days ago
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Job Description
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            Remote Assistant Store Manager (Retail)
Posted 22 days ago
Job Viewed
Job Description
Responsibilities:
- Assist in managing the day-to-day operations of the online retail store.
- Provide exceptional customer service through various digital channels (email, chat, phone).
- Respond to customer inquiries, resolve issues, and process orders and returns efficiently.
- Monitor and manage online inventory levels, coordinating with suppliers and fulfillment centers.
- Assist in developing and implementing online merchandising strategies.
- Contribute to sales forecasting and performance analysis.
- Support the creation of marketing materials and promotions for the online store.
- Ensure the online store is well-organized, visually appealing, and user-friendly.
- Collaborate with the marketing team on digital advertising campaigns.
- Train and mentor new remote customer service representatives as needed.
- Analyze sales data and customer feedback to identify areas for improvement.
- Stay updated on e-commerce trends and best practices.
- Ensure compliance with company policies and procedures.
- Previous experience in retail management, e-commerce, or a related customer-facing role.
- Strong customer service orientation and problem-solving skills.
- Excellent communication, interpersonal, and digital etiquette skills.
- Proficiency in online retail platforms and e-commerce management software.
- Familiarity with inventory management systems and principles.
- Ability to work independently, manage time effectively, and meet deadlines in a remote environment.
- Strong organizational skills and attention to detail.
- A proactive approach to identifying and addressing customer needs.
- Ability to adapt to a fast-paced, evolving online retail landscape.
- Passion for the retail industry and delivering excellent customer experiences.
- Basic understanding of digital marketing concepts is a plus.
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            Store In-charge and Store Assistant
Posted today
Job Viewed
Job Description
We are seeking dedicated and reliable individuals to join our
Stores Team
. 
Store In-Charge
Key Responsibilities:
l Oversee daily store operations and ensure smooth workflow.
l Supervise and guide store assistants.
l Manage stock receiving, storage, and issuing.
l Maintain accurate inventory records.
l Ensure cleanliness, organization, and safety within the store.
Requirements:
l Degree in Supply Chain, Logistics, Business or related field.
l At least 2 years' experience in store keeping/ warehousing.
l Strong organizational and leadership skills.
l Computer literacy and knowledge of inventory systems is an added advantage.
Store Assistant
Key Responsibilities:
l Assist in receiving, labeling and arranging stock.
l Issue items to departments and update records.
l Conduct regular stock counts and report variances.
l Maintain order and cleanliness in the store.
l Support the Store In-Charge in daily operations.
Requirements:
l Diploma in Supply Chain, Business or related field.
l 1 year experience in stores/warehouse operations preferred.
l Attention to detail and good communication skills.
l Ability to work well in a team.
Location:
 Nairobi, Kiambu Road & Nakuru Branches 
Interested candidates are invited to send their CVs to
 with the subject line
"Store In-charge/ Assistant- Location"
. 
Shortlisted candidates will be contacted for interviews to be held on
Friday 26
th
September 2025. 
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About the latest Retail assistant Jobs in Kenya !
Job Description
Responsibilities:
- Process online orders efficiently and accurately, ensuring timely dispatch.
- Manage inventory levels using our online system, updating stock counts and product information.
- Respond to customer inquiries via email, chat, and social media in a timely and professional manner.
- Assist with product listing and merchandising on the e-commerce platform.
- Handle returns and exchanges, coordinating with customers and logistics partners.
- Monitor online store performance and identify areas for improvement.
- Generate basic sales and inventory reports.
- Maintain a high level of product knowledge to effectively assist customers.
- Collaborate with the wider team on promotional activities and marketing campaigns.
- Ensure adherence to company policies and procedures in all tasks.
- Previous experience in a retail, e-commerce, or administrative role is beneficial.
- Excellent written and verbal communication skills.
- Strong organizational and time management abilities.
- Proficiency with computers, internet browsers, and online platforms.
- Familiarity with e-commerce software or inventory management systems is a plus.
- A keen eye for detail and a commitment to accuracy.
- Ability to work independently and manage tasks effectively in a remote setting.
- A proactive approach to problem-solving and customer service.
- A quiet workspace with a reliable internet connection is essential.
- Understanding the local retail environment, possibly relating to Malindi, Kilifi, KE , would be advantageous.
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            Remote E-commerce Assistant - Retail Operations
Posted 16 days ago
Job Viewed
Job Description
Responsibilities:
- Update and maintain product listings on the e-commerce platform, including descriptions, images, and pricing.
- Ensure product information is accurate, up-to-date, and optimized for search engines.
- Monitor inventory levels and coordinate with the warehouse team to prevent stockouts.
- Process and manage online orders, ensuring timely dispatch.
- Respond to customer inquiries via email and chat regarding orders, products, and delivery status.
- Assist in managing customer returns and exchanges.
- Conduct competitor analysis to identify market trends and opportunities.
- Generate reports on sales performance, website traffic, and customer behavior.
- Support marketing initiatives and promotions related to the e-commerce store.
- Collaborate with internal teams to resolve any e-commerce related issues.
- High school diploma or equivalent; experience in e-commerce or retail is a plus.
- Familiarity with e-commerce platforms (e.g., Shopify, WooCommerce) and online marketplaces.
- Basic understanding of digital marketing principles and SEO.
- Excellent written and verbal communication skills.
- Strong organizational and time management abilities.
- Proficiency in using spreadsheets (e.g., Microsoft Excel, Google Sheets).
- Ability to work independently and as part of a remote team.
- A keen eye for detail and commitment to accuracy.
- Must have a reliable internet connection and a suitable home workspace.
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            Job Description
We are looking for a dynamic and talented Sales Professional to become an integral part of our team. If you have a proactive attitude and a proven track record in sales,
WE WANT YOU 
Scope of work includes;
- Qualify all the incoming inquiries
- Link the prospects/leads to the distributor
- Monitor and respond promptly to all inquiries coming in
- Engage with potential customers to understand their requirements, preferences, and pain points.
- Document relevant customer information in the CRM system, including contact details, inquiry source, and specific needs.
- Assign priority levels to leads for follow-up.
- Follow up regularly with leads via calls, emails, or scheduled meetings to keep them engaged.
- Provide regular updates to the sales team regarding the status of inquiries and leads.
Deadline: 17th October 2025
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