171 Retail Assistant jobs in Kenya
Retail Sales Assistant
01105 Makongeni
KES45000 Annually
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Posted 5 days ago
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Job Description
Our client is seeking an enthusiastic and customer-focused Retail Sales Assistant to join their team in **Thika, Kiambu, KE**. This role involves providing excellent customer service, assisting shoppers with their needs, and contributing to the overall sales performance of the store. You will be responsible for engaging with customers, recommending products, processing transactions, and maintaining a tidy and welcoming store environment. This hybrid position offers a blend of on-site customer interaction and potential for remote administrative or inventory tasks, providing a dynamic work experience.
Key Responsibilities:
Key Responsibilities:
- Greet customers warmly and provide a positive shopping experience.
- Assist customers in locating products and offer product information and recommendations.
- Process sales transactions accurately using the point-of-sale (POS) system.
- Maintain an organized and visually appealing sales floor, including restocking shelves.
- Handle customer inquiries and address any concerns or issues promptly and professionally.
- Contribute to achieving individual and store sales targets.
- Learn and maintain up-to-date product knowledge.
- Assist with inventory management tasks, such as receiving and stocking merchandise.
- Ensure the store is clean, safe, and inviting for customers.
- Collaborate with team members to ensure smooth store operations.
- Participate in training sessions to enhance product knowledge and sales skills.
- Handle basic administrative tasks or inventory checks that may be completed remotely.
- Previous experience in a customer service or retail role is preferred but not essential.
- Strong communication and interpersonal skills.
- A friendly, outgoing, and approachable demeanor.
- Basic math skills for processing transactions.
- Ability to stand for extended periods and perform light physical tasks.
- Flexibility to work a variety of shifts, including weekends and some holidays.
- Reliable and punctual with a strong work ethic.
- Ability to work effectively both independently and as part of a team.
- Enthusiasm for learning about products and providing excellent customer service.
- Comfortable with technology for POS systems and potential remote tasks.
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0
Junior Retail Assistant
00201 Njiru Village
KES45000 month
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Our client is looking for an enthusiastic and customer-focused Junior Retail Assistant to join their team in **Ongata Rongai, Kajiado, KE**. This role is perfect for individuals starting their career in retail, offering valuable hands-on experience and the opportunity to learn the ropes of customer service and sales within a busy retail environment. You will be responsible for assisting customers with their shopping needs, providing product information, processing sales transactions accurately at the point of sale, and maintaining the overall appearance and organization of the sales floor. This includes replenishing stock, ensuring merchandise is attractively displayed, and keeping the store clean and tidy. You will also be involved in handling customer inquiries and resolving minor issues to ensure a positive shopping experience. The ideal candidate will be a quick learner, possess excellent communication skills, and have a friendly and approachable demeanor. A passion for customer service and a willingness to work as part of a team are essential. This position involves direct customer interaction and requires a proactive approach to assisting shoppers. You'll be trained on product knowledge, sales techniques, and store operations. Teamwork and reliability are highly valued. Responsibilities include greeting customers, answering questions about products and services, processing payments, and ensuring customer satisfaction. Attention to detail is important when handling merchandise and sales transactions. Training will be provided, focusing on developing your skills in a retail setting. This is a fantastic stepping stone for anyone looking to build a career in the retail sector. We encourage applications from individuals who are eager to contribute and grow within a supportive team environment. Your role will be pivotal in ensuring customers have a pleasant and efficient shopping experience, contributing directly to the store's success. Our client values individuals who are punctual, dependable, and possess a positive attitude towards their work and colleagues. Join us to gain practical retail experience and develop essential customer service skills.
Responsibilities:
Qualifications:
Responsibilities:
- Greet and assist customers in a friendly and helpful manner.
- Provide information about products and services.
- Process sales transactions accurately using the POS system.
- Maintain the cleanliness and organization of the sales floor.
- Replenish stock and ensure merchandise is well-displayed.
- Handle customer inquiries and resolve basic issues.
- Assist with inventory management tasks.
- Contribute to a positive team environment.
- Learn and apply product knowledge effectively.
- Ensure customer satisfaction through excellent service.
Qualifications:
- High school diploma or equivalent.
- Previous customer service or retail experience is a plus.
- Excellent communication and interpersonal skills.
- Friendly and approachable personality.
- Basic math skills for handling transactions.
- Ability to stand for extended periods.
- Willingness to work flexible hours, including weekends.
- Team player attitude.
- Eagerness to learn and develop new skills.
- Reliable and punctual.
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1
Remote Retail Merchandising Assistant
10100 Nyeri Town
KES55000 Annually
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Our client, a dynamic retail company, is looking for a detail-oriented and visually inclined Remote Retail Merchandising Assistant to support their visual merchandising team. This fully remote position involves creating compelling product displays and ensuring brand consistency across various retail channels through digital means. You will be responsible for conceptualizing and documenting visual merchandising guidelines, assisting with the planning of in-store displays, and contributing to the development of product presentation strategies. The ideal candidate possesses a strong sense of style, an understanding of retail trends, and proficiency in design software. Your role will involve creating mood boards, developing visual plans, and providing feedback on store layouts and product placement from a remote perspective. We are seeking individuals who can translate brand identity into appealing visual experiences for customers, even from a distance. Key responsibilities include researching competitor visual strategies, assisting in the creation of visual merchandising calendars, and preparing presentation materials for internal teams. You will work closely with the merchandising manager to ensure that product presentation aligns with marketing campaigns and sales objectives. This role requires excellent organizational skills and the ability to work collaboratively in a virtual environment, contributing to the overall aesthetic and appeal of our client's retail presence, with a focus on areas like Nyeri, Nyeri, KE .
Responsibilities:
Responsibilities:
- Assist in the development of visual merchandising strategies and guidelines.
- Create mood boards and visual concepts for product displays.
- Prepare digital presentations of proposed store layouts and product arrangements.
- Research retail trends and competitor visual merchandising.
- Support the planning and execution of seasonal visual campaigns.
- Collaborate with marketing and product teams on visual presentation.
- Ensure brand consistency in all visual merchandising efforts.
- Maintain digital archives of visual merchandising plans and assets.
- Bachelor's degree in Marketing, Fashion Merchandising, Graphic Design, or a related field.
- Previous experience or internship in visual merchandising or retail display.
- Strong understanding of retail trends and consumer behavior.
- Proficiency in design software such as Adobe Photoshop, Illustrator, or similar.
- Excellent visual eye and creative thinking abilities.
- Strong communication and presentation skills.
- Ability to work independently and manage time effectively in a remote setting.
- Detail-oriented with strong organizational skills.
This advertiser has chosen not to accept applicants from your region.
2
Remote Retail Operations Assistant
40300 Kitale, Rift Valley
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Our client is seeking a highly organized and proactive Remote Retail Operations Assistant to support their growing retail business. This fully remote role is crucial for ensuring the smooth and efficient day-to-day operations across various retail channels. You will assist with inventory management, order processing, customer service inquiries, and the coordination of retail communications. Key responsibilities include monitoring stock levels, generating sales reports, responding to customer emails and inquiries via chat or phone, and liaising with suppliers and logistics partners. The ideal candidate will have a keen eye for detail, excellent administrative and organizational skills, and a strong understanding of retail operations. Previous experience in retail, customer service, or administrative support is highly desirable. Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and experience with e-commerce platforms or inventory management software would be a significant asset. You must possess strong written and verbal communication skills, be adept at multitasking, and have the ability to work independently and manage your time effectively in a remote work environment. A proactive approach to problem-solving and a commitment to providing exceptional customer service are essential. This is an excellent opportunity to contribute to the success of a dynamic retail operation while enjoying the flexibility and convenience of working from home. We are looking for a reliable team member who is eager to learn and grow within the retail sector, supporting our client's mission to deliver outstanding products and services.
This advertiser has chosen not to accept applicants from your region.
3
Remote Retail Operations Assistant
00301 Abothuguchi West
KES75000 Annually
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Posted 2 days ago
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Job Description
Our client is seeking an organized and detail-oriented Remote Retail Operations Assistant to support their online and physical retail operations. This fully remote position is crucial for ensuring the smooth functioning of various retail processes, from inventory management to customer support coordination. You will assist in managing the online product catalog, processing orders, and coordinating with suppliers and fulfillment partners. Your role will involve a mix of administrative tasks, data entry, and proactive communication to ensure a seamless retail experience for customers.
Key responsibilities include:
The ideal candidate will possess a Bachelor's degree in Business, Retail Management, or a related field, or equivalent practical experience. Previous experience in retail operations, e-commerce support, or a similar administrative role is preferred. Strong organizational and multitasking skills are essential, along with meticulous attention to detail. Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and familiarity with e-commerce platforms and inventory management systems are required. Excellent written and verbal communication skills are necessary. The ability to work independently, manage time effectively, and adapt to changing priorities in a remote setting is crucial. A proactive problem-solving approach and a commitment to excellent customer service are highly valued. This role offers a competitive salary and the opportunity to contribute to the operational efficiency of a growing retail business.
Key responsibilities include:
- Assisting with the management and updating of product information on the e-commerce platform.
- Processing customer orders, ensuring accuracy and timely dispatch.
- Coordinating with shipping carriers and fulfillment centers to track and manage shipments.
- Managing inventory levels and assisting with stocktakes and reconciliation.
- Handling customer inquiries and escalating issues to the appropriate team members.
- Preparing reports on sales, inventory, and operational performance.
- Assisting with the implementation of retail promotions and marketing campaigns.
- Maintaining organized digital records of sales, customer data, and operational activities.
- Ensuring compliance with company policies and procedures related to retail operations.
- Providing support for in-store operational tasks as needed via remote communication.
The ideal candidate will possess a Bachelor's degree in Business, Retail Management, or a related field, or equivalent practical experience. Previous experience in retail operations, e-commerce support, or a similar administrative role is preferred. Strong organizational and multitasking skills are essential, along with meticulous attention to detail. Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and familiarity with e-commerce platforms and inventory management systems are required. Excellent written and verbal communication skills are necessary. The ability to work independently, manage time effectively, and adapt to changing priorities in a remote setting is crucial. A proactive problem-solving approach and a commitment to excellent customer service are highly valued. This role offers a competitive salary and the opportunity to contribute to the operational efficiency of a growing retail business.
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4
Remote Retail Operations Assistant
80100 Moiben
KES25 Hourly
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Posted 2 days ago
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Our client, a dynamic retail company, is seeking an organized and proactive Remote Retail Operations Assistant to support its nationwide operations. This position plays a crucial role in ensuring the smooth functioning of retail activities by managing administrative tasks, coordinating communication, and assisting with various operational projects, all from a remote location. Your responsibilities will include managing customer inquiries via email and chat, processing orders, updating inventory records, coordinating with store managers for stock transfers, and preparing reports on sales and performance data. You will also assist with the onboarding of new retail staff, managing training schedules, and distributing operational updates. The ideal candidate will have excellent administrative skills, strong attention to detail, and proficiency in common office software and retail management systems. You must possess outstanding communication and interpersonal skills, with the ability to interact professionally with customers and colleagues virtually. Prior experience in a retail support role or as an administrative assistant is preferred. This is a great opportunity for an individual looking to gain experience in retail operations with the flexibility of remote work. You will be instrumental in supporting the efficiency and effectiveness of our client's retail outlets and contributing to a positive customer experience. The focus will be on providing essential back-office support that enables our retail teams to succeed on the front lines.
This advertiser has chosen not to accept applicants from your region.
5
Remote Retail Operations Assistant
01100 Makongeni
KES40000 month
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Posted 3 days ago
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Job Description
Our client is looking for an organized and detail-oriented Remote Retail Operations Assistant to support their expanding retail business. This is a fully remote position, providing administrative and operational support to ensure the smooth running of retail activities. The ideal candidate will be proficient in managing inventory, coordinating shipments, assisting with customer inquiries, and maintaining operational records. You will play a key role in optimizing the day-to-day operations and enhancing the overall customer experience from a virtual standpoint.
Key Responsibilities:
Qualifications:
This is an excellent opportunity for an individual looking to build their career in retail operations within a flexible, remote-first work environment.
Key Responsibilities:
- Assist with inventory management, including tracking stock levels, processing incoming shipments, and organizing inventory records.
- Coordinate with suppliers and logistics partners to ensure timely delivery of goods.
- Process online orders, verify information, and prepare shipping documentation.
- Handle customer service inquiries related to orders, shipping, and returns via email and chat.
- Maintain accurate records of sales, inventory, and operational activities in the company's systems.
- Generate reports on key operational metrics such as sales, inventory turnover, and shipping efficiency.
- Support the retail team with various administrative tasks as needed.
- Ensure compliance with company policies and procedures in all operational aspects.
- Assist in the implementation of new operational procedures and tools.
- Liaise with different departments to ensure seamless communication and workflow.
Qualifications:
- High school diploma or equivalent; Associate's or Bachelor's degree is a plus.
- Proven experience in retail operations, administration, or a similar support role.
- Familiarity with inventory management systems and e-commerce platforms.
- Strong organizational and time management skills.
- Excellent attention to detail and accuracy.
- Proficient in using Microsoft Office Suite (Word, Excel, Outlook) or Google Workspace.
- Good communication and interpersonal skills.
- Ability to work independently and manage tasks efficiently in a remote setting.
- Proactive approach to problem-solving.
- A reliable internet connection and a dedicated home office environment are essential.
This is an excellent opportunity for an individual looking to build their career in retail operations within a flexible, remote-first work environment.
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6
Remote Retail Operations Assistant
00200 Njiru Village
KES60000 month
WhatJobs
Posted 5 days ago
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Job Description
Our client is seeking a highly organized and proactive Remote Retail Operations Assistant to support their growing retail business. This is a fully remote position, allowing you to contribute effectively from your own workspace. You will be responsible for assisting with daily retail operations, customer service, inventory management, and e-commerce support. The ideal candidate has a strong understanding of retail processes, excellent communication skills, and a passion for delivering exceptional customer experiences. Your duties will include:
- Processing online orders and coordinating with fulfillment teams.
- Responding to customer inquiries via email, phone, or chat, providing timely and helpful assistance.
- Managing product listings on e-commerce platforms, including descriptions and imagery.
- Assisting with inventory tracking and stock level monitoring.
- Preparing reports on sales, customer feedback, and operational efficiency.
- Supporting the implementation of new retail initiatives and promotions.
- Ensuring the accuracy of product information and pricing across all sales channels.
- Collaborating with marketing teams on promotional activities.
- Handling customer returns and exchanges efficiently.
- Maintaining digital customer records and ensuring data integrity.
- Providing administrative support to the retail management team.
- Bachelor's degree in Business Administration, Marketing, or a related field, or equivalent practical experience.
- Previous experience in retail operations, customer service, or e-commerce support is highly preferred.
- Familiarity with e-commerce platforms (e.g., Shopify, WooCommerce) is a plus.
- Excellent written and verbal communication skills.
- Strong organizational skills and attention to detail.
- Proficiency in Microsoft Office Suite or Google Workspace.
- Ability to work independently and manage time effectively in a remote setting.
- Customer-focused attitude with a commitment to problem-solving.
- Ability to adapt to changing priorities and learn new systems quickly.
This advertiser has chosen not to accept applicants from your region.
7
Retail Sales Associate
00100 Makongeni
KES60000 month
WhatJobs
Posted 1 day ago
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Job Description
Our client is seeking a dynamic and results-oriented Retail Sales Associate for their **Thika, Kiambu, KE** location. This role involves actively engaging with customers to understand their needs and recommend suitable products, driving sales, and ensuring a superior customer experience. You will be responsible for maintaining product knowledge, demonstrating products, and assisting customers throughout their purchase journey. Key duties include processing sales transactions efficiently, handling customer inquiries and complaints with professionalism, and contributing to the achievement of sales targets. The ideal candidate will have a passion for retail, excellent interpersonal skills, and a proven ability to build rapport with customers. A background in sales or customer service is highly advantageous. You will also be involved in visual merchandising, ensuring the store is appealing and products are displayed effectively. Stock management, including receiving, processing, and organizing inventory, will be a part of your responsibilities. This position offers a hybrid work model, combining in-store presence with remote administrative or training opportunities, providing a balanced work environment. We are looking for individuals who are proactive, can work independently, and thrive in a team setting. Your ability to multitask and manage time effectively in a busy retail setting is crucial. You'll have the opportunity to develop your sales skills, learn about merchandising, and gain experience in customer relationship management. Our client is committed to fostering a supportive work environment where employees can grow their careers. Success in this role is measured by sales performance, customer satisfaction, and contribution to team goals. Come and be a part of a vibrant retail team, where your efforts directly impact the business's success and customer engagement. You will be the face of our brand, representing our commitment to quality and customer satisfaction at every interaction. This is an exciting opportunity to excel in a customer-facing role within the retail industry.
Responsibilities:
Qualifications:
Responsibilities:
- Engage customers to understand their needs and provide product recommendations.
- Drive sales and achieve personal and store sales targets.
- Deliver exceptional customer service, ensuring customer satisfaction.
- Process sales transactions accurately and efficiently.
- Handle customer inquiries and resolve issues professionally.
- Maintain up-to-date knowledge of products and promotions.
- Assist with visual merchandising and store presentation.
- Manage inventory, including stock receiving and organization.
- Collaborate with team members to achieve store goals.
- Contribute to a positive and productive work environment.
Qualifications:
- High school diploma or equivalent.
- Proven experience in retail sales or customer service.
- Excellent communication and interpersonal skills.
- Strong sales aptitude and ability to persuade.
- Customer-focused approach.
- Ability to work in a team and independently.
- Proficiency in POS systems and basic computer skills.
- Good understanding of sales principles and customer service techniques.
- Ability to multitask and manage time effectively.
- Flexibility to work various shifts, including weekends and holidays.
This advertiser has chosen not to accept applicants from your region.
8
Retail Sales Associate
50300 Kakamega, Western
KES45000 Annually
WhatJobs
Posted 2 days ago
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Job Description
Our client is seeking an energetic and customer-focused Retail Sales Associate to join their dynamic team. This role is based in-store, providing direct customer interaction and sales support. You will be responsible for engaging with customers, understanding their needs, and recommending appropriate products from our client's diverse range. Key duties include operating the point-of-sale (POS) system, processing transactions accurately, managing inventory, and maintaining the visual merchandising standards of the store. You will also be involved in restocking shelves, organizing displays, and ensuring the store is clean and inviting for shoppers. Building strong customer relationships, providing product knowledge, and assisting with customer inquiries are paramount to success in this position. The ideal candidate will have excellent communication and interpersonal skills, a friendly and approachable personality, and a passion for retail. Previous experience in a retail environment is preferred, but not essential as comprehensive training will be provided. You should be reliable, punctual, and possess a strong work ethic. This is a fantastic opportunity to grow within the retail sector, gain valuable sales experience, and contribute to a positive shopping experience for every customer. Join a team that values teamwork, customer satisfaction, and a commitment to excellence.
Responsibilities:
Responsibilities:
- Greet and assist customers in a friendly and professional manner.
- Provide product information and recommendations to customers.
- Process sales transactions accurately using the POS system.
- Maintain knowledge of current promotions and policies.
- Assist with inventory management, including receiving and stocking merchandise.
- Ensure the store is clean, organized, and visually appealing.
- Handle customer inquiries and resolve complaints effectively.
- Achieve personal and store sales goals.
- Contribute to a positive team environment.
- High school diploma or equivalent.
- Previous retail or customer service experience is a plus.
- Strong communication and interpersonal skills.
- Friendly and enthusiastic personality.
- Basic math and computer skills.
- Ability to stand for extended periods and lift moderate weight.
- Flexibility to work various shifts, including evenings and weekends.
This advertiser has chosen not to accept applicants from your region.
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