50 Retail Assistant jobs in Kenya
Retail Store Assistant Manager
80100 Nairobi, Nairobi
KES65000 Annually
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Posted 1 day ago
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Job Description
Our client is looking for a dynamic and customer-focused Retail Store Assistant Manager to support the management of a busy retail location. This role involves a hybrid work arrangement, combining in-store responsibilities with some remote administrative tasks. You will assist the Store Manager in overseeing daily operations, driving sales, managing staff, and ensuring an exceptional customer experience. The ideal candidate possesses strong leadership qualities, a passion for retail, and excellent communication and problem-solving skills. You will be instrumental in achieving sales targets and maintaining store standards.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Assist the Store Manager in the day-to-day operations of the retail store.
- Provide excellent customer service, addressing customer needs and resolving issues effectively.
- Supervise and motivate a team of retail associates, ensuring high performance and adherence to company policies.
- Manage inventory, including stock counts, receiving, and merchandising.
- Drive sales performance by implementing sales strategies and achieving store targets.
- Ensure the store is well-maintained, organized, and visually appealing.
- Handle cash and credit transactions accurately.
- Assist with staff scheduling, training, and performance reviews.
- Contribute to remote administrative tasks as assigned, such as report generation or inventory reconciliation.
- Uphold the brand image and ensure compliance with all company standards.
Qualifications:
- Previous experience in a retail management or supervisory role.
- Strong understanding of retail operations, sales techniques, and customer service principles.
- Excellent leadership, team management, and interpersonal skills.
- Ability to work effectively both in-store and remotely.
- Proficiency in point-of-sale (POS) systems and basic computer applications.
- Strong organizational and time management skills.
- A positive attitude and a commitment to customer satisfaction.
- Ability to work flexible hours, including weekends and holidays.
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0
Retail Sales Associate
60100 Embu, Eastern
KES30000 Monthly
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Posted 1 day ago
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Our client is looking for an enthusiastic and customer-focused Retail Sales Associate to join their team. This role will involve engaging with customers, assisting them with product selection, and processing sales transactions. The ideal candidate will possess excellent communication and interpersonal skills, a friendly demeanor, and a passion for the retail environment. You will be responsible for maintaining the store's appearance, restocking shelves, and ensuring a positive shopping experience for every customer. Knowledge of the products offered and the ability to upsell or cross-sell are highly valued. This position offers a hybrid work arrangement, combining in-store responsibilities with potential remote tasks such as inventory management analysis or online customer service support. A commitment to achieving sales targets and contributing to the team's success is essential. Previous experience in a customer-facing role is an advantage, but comprehensive training will be provided. We are seeking individuals who are reliable, adaptable, and eager to learn. This role offers a great opportunity for individuals looking to gain valuable experience in the retail sector and develop their sales skills.
Key Responsibilities:
Key Responsibilities:
- Greet and assist customers in a friendly and professional manner.
- Provide product information and recommendations to customers.
- Process sales transactions accurately using the point-of-sale (POS) system.
- Maintain visual merchandising standards and ensure the store is clean and organized.
- Restock merchandise and manage inventory levels.
- Handle customer inquiries and resolve complaints effectively.
- Achieve individual and team sales goals.
- Assist with opening and closing procedures.
- Participate in team meetings and training sessions.
- Contribute to a positive and collaborative work environment.
- High school diploma or equivalent.
- Previous retail or customer service experience is a plus.
- Strong communication and interpersonal skills.
- Friendly and outgoing personality.
- Ability to work flexible hours, including weekends and holidays.
- Basic math skills for handling transactions.
- A positive attitude and willingness to learn.
- Ability to stand for extended periods and lift moderate weight.
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1
Retail Sales Manager
20100 Mwembe
KES70000 Annually
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Posted 4 days ago
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Our client is seeking an experienced and dynamic Retail Sales Manager to lead and inspire a team in **Naivasha, Nakuru, KE**. This role will involve a combination of on-site management and remote strategic planning, offering a hybrid work arrangement. You will be responsible for driving sales performance, optimizing store operations, and ensuring an exceptional customer experience. As a Sales Manager, you will set sales targets, monitor performance metrics, and implement strategies to achieve and exceed revenue goals. Your leadership skills will be critical in recruiting, training, and motivating the sales team to deliver outstanding results. You will oversee inventory management, visual merchandising, and ensure compliance with company policies and procedures. The ability to analyze sales data, identify market trends, and adapt strategies accordingly is essential. You will collaborate with various departments to ensure seamless store operations and customer satisfaction. This position requires a strong understanding of retail dynamics, excellent interpersonal skills, and a passion for fostering a positive and productive work environment. You will also leverage technology to manage remote aspects of your role, such as team communication and performance tracking.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Lead, mentor, and motivate the retail sales team to achieve sales targets.
- Develop and implement effective sales strategies to drive revenue growth.
- Manage daily store operations, including inventory control and visual merchandising.
- Ensure exceptional customer service standards are consistently met.
- Analyze sales data and market trends to identify opportunities and challenges.
- Recruit, train, and develop sales associates.
- Oversee store compliance with company policies and safety regulations.
- Manage staffing schedules and operational budgets effectively.
- Collaborate with marketing and operations teams to enhance store performance.
Qualifications:
- Proven experience in retail sales management or a similar leadership role.
- Demonstrated success in achieving sales targets and driving business growth.
- Strong leadership, coaching, and team-building skills.
- Excellent communication, interpersonal, and problem-solving abilities.
- Proficiency in retail management software and data analysis.
- Ability to work effectively in a hybrid work environment, balancing on-site and remote responsibilities.
- Knowledge of inventory management and visual merchandising principles.
- A strong customer focus and commitment to service excellence.
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2
Luxury Retail Sales Specialist
00100 Tuwan
KES60000 month + com
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Job Description
Our client, a leading name in luxury retail, is seeking an enthusiastic and client-focused Luxury Retail Sales Specialist for their boutique in Kitale, Trans-Nzoia, KE . This hybrid role offers a dynamic blend of in-store client engagement and remote administrative support. You will be the face of our brand, providing an exceptional shopping experience to a discerning clientele. Your primary responsibilities will include building and maintaining strong customer relationships, understanding individual client needs, and offering personalized styling advice. You'll manage inventory, process sales transactions accurately, and contribute to visual merchandising efforts. A key aspect of this role involves leveraging digital tools for clienteling, follow-up communications, and potential online sales support. When working remotely, you'll focus on client outreach, managing appointments, and processing online inquiries. We are looking for individuals with a passion for luxury goods, impeccable communication skills, and a natural ability to connect with people. Previous experience in high-end retail or a client-facing sales role is essential. You must be results-oriented, proactive, and possess a keen eye for detail and aesthetics. Flexibility to work weekends and public holidays is required. The ideal candidate will thrive in a fast-paced environment, maintain a professional demeanor at all times, and be a team player. We offer a competitive salary, attractive commission structure, and opportunities for professional growth within our expanding network. This position is ideal for someone who enjoys building rapport, exceeding sales targets, and representing a premium brand. You should be comfortable with both face-to-face interactions and digital communication platforms. The ability to adapt to changing retail landscapes and client preferences is crucial. Join us and be part of a team that values excellence and customer satisfaction.
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3
Senior Retail Sales Manager
00200 Abothuguchi West
KES150000 Annually
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Posted today
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Job Description
Our client is seeking a highly motivated and experienced Senior Retail Sales Manager to oversee and drive sales performance for their flagship store located in Nairobi, Nairobi, KE . This is a critical role responsible for leading a dynamic team, optimizing store operations, and ensuring exceptional customer experiences. The ideal candidate will possess a proven track record in retail management, a deep understanding of sales strategies, and the ability to foster a positive and productive work environment.
Responsibilities:
Responsibilities:
- Develop and implement comprehensive sales strategies to achieve and exceed revenue targets.
- Manage and motivate the retail sales team, providing ongoing training, coaching, and performance feedback.
- Oversee daily store operations, including inventory management, visual merchandising, and adherence to company policies and procedures.
- Analyze sales data and market trends to identify opportunities for growth and improvement.
- Build and maintain strong relationships with customers, ensuring high levels of satisfaction and loyalty.
- Manage store budget, expenses, and profitability.
- Collaborate with the marketing team to develop and execute in-store promotions and events.
- Ensure compliance with all health, safety, and security regulations.
- Recruit, onboard, and train new sales associates.
- Contribute to the overall strategic direction of the retail division.
- Bachelor's degree in Business Administration, Marketing, or a related field.
- Minimum of 5 years of progressive experience in retail management, with at least 2 years in a senior leadership role.
- Demonstrated success in driving sales growth and achieving targets.
- Strong leadership, communication, and interpersonal skills.
- Excellent understanding of retail operations, merchandising, and customer service principles.
- Proficiency in using POS systems and retail management software.
- Ability to work flexible hours, including weekends and holidays.
- Strong analytical and problem-solving abilities.
- Passion for retail and delivering outstanding customer experiences.
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4
Retail Sales Associate (Specialty)
50100 Kakamega, Western
KES45000 Monthly
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Posted today
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Our client is looking for an enthusiastic and customer-focused Retail Sales Associate specializing in (Specify Product Category, e.g., electronics, fashion, home goods) to join our vibrant, fully remote sales team. This role is integral to providing exceptional customer experiences and driving sales through personalized service and product knowledge. As a remote employee, you will engage with customers via multiple channels, including live chat, video consultations, and email, offering expert advice and guiding them through their purchasing journey. You will be responsible for understanding customer needs, recommending suitable products, and ensuring a seamless transaction process. This is a remote-first position, demanding excellent communication and interpersonal skills. Key responsibilities include actively engaging with potential customers, addressing product inquiries, and overcoming objections. You will be expected to stay up-to-date with product features, benefits, and promotions to effectively upsell and cross-sell. Building rapport with customers and fostering loyalty through outstanding service is paramount. You will also be responsible for processing orders accurately, managing customer feedback, and contributing to team sales targets. The ability to work independently, manage your time effectively, and maintain a high level of productivity in a remote setting is essential. This is an exciting opportunity for a passionate sales professional to contribute to a leading retail brand, supporting our market presence in **Kakamega, Kakamega, KE**, without needing to be physically present in a store.
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5
Remote Retail Sales Lead
30200 Tuwan
KES80000 Monthly
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Posted 1 day ago
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Job Description
Our client is seeking an enthusiastic and results-driven Remote Retail Sales Lead to join their expanding e-commerce team. In this fully remote position, you will be responsible for driving sales performance, managing customer relationships, and ensuring an exceptional online shopping experience. You will leverage your deep understanding of retail sales strategies and your ability to connect with customers virtually to achieve and exceed sales targets. This role requires a proactive approach, excellent communication skills, and a passion for delivering outstanding customer service. You will work closely with the marketing and product development teams to identify customer needs and opportunities. The ability to motivate a remote sales team and foster a collaborative environment is essential.
Responsibilities:
Responsibilities:
- Drive online sales revenue by implementing effective sales strategies and tactics.
- Develop and maintain strong relationships with customers, addressing inquiries and resolving issues promptly.
- Guide and mentor a remote team of sales associates, fostering a high-performance culture.
- Analyze sales data and customer feedback to identify trends and areas for improvement.
- Develop and execute promotional campaigns to boost sales and customer engagement.
- Ensure a seamless and positive customer journey from initial contact to post-purchase follow-up.
- Collaborate with marketing teams on lead generation strategies and campaign effectiveness.
- Stay updated on product knowledge and market trends to effectively advise customers.
- Achieve and exceed individual and team sales quotas.
- Provide training and ongoing support to sales representatives.
- Contribute to the development of sales scripts and best practices for remote engagement.
- Monitor competitor activities and market dynamics to inform sales strategies.
- Proven experience in retail sales, with a strong track record of achieving sales targets.
- Experience in a remote or virtual sales environment is highly preferred.
- Excellent communication, interpersonal, and negotiation skills.
- Demonstrated ability to lead and motivate a remote team.
- Proficiency in CRM software and other sales enablement tools.
- Strong analytical skills with the ability to interpret sales data.
- Customer-centric mindset with a passion for delivering exceptional service.
- Self-motivated, organized, and able to manage time effectively in a remote setting.
- Ability to adapt to a fast-paced, evolving market.
- A bachelor's degree in Business, Marketing, or a related field is advantageous.
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Senior Retail Sales Associate
40400 Kapsuser
KES45000 Annually
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Posted 2 days ago
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Job Description
Our client is seeking a dynamic and experienced Senior Retail Sales Associate to join their vibrant team in Kericho, Kericho, KE . This role is crucial to the success of our retail operations, focusing on providing exceptional customer service, driving sales, and maintaining an organized and appealing store environment. The ideal candidate will possess a strong understanding of retail sales principles, excellent communication skills, and a passion for delivering outstanding customer experiences. You will be responsible for assisting customers with product selection, answering inquiries, and resolving complaints effectively and courteously. Your duties will also include processing sales transactions accurately using our POS system, managing inventory levels, stocking shelves, and ensuring the store is always tidy and presentable. Furthermore, you will play a key role in merchandising displays to attract customers and highlight key products. Training new sales associates on product knowledge and sales techniques will also be part of your responsibilities, contributing to the overall growth and development of the sales team. We are looking for someone who can work independently, take initiative, and contribute to a positive team atmosphere. A proven track record in retail sales, particularly in a supervisory or senior role, is highly desirable. The ability to work flexible hours, including weekends and holidays, is essential for this position. If you are a motivated individual with a keen eye for detail and a commitment to excellence in retail, we encourage you to apply. This position offers a competitive salary and opportunities for growth within the company. You will be expected to meet and exceed sales targets, contributing directly to the company's success in the Kericho region. Your ability to build rapport with customers and foster loyalty will be a significant asset.
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7
Senior Retail Sales Associate
50100 Tuwan
KES40000 Annually
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Posted 2 days ago
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Job Description
Our client is actively seeking a dedicated and customer-focused Senior Retail Sales Associate to join their thriving remote sales team. In this fully remote position, you will be instrumental in driving sales performance and ensuring an exceptional customer experience across our client's online retail channels. Your primary responsibility will be engaging with potential customers via various digital platforms, understanding their needs, and guiding them towards suitable product selections. This involves expertly showcasing product features and benefits, answering detailed inquiries, and processing sales transactions efficiently. You will be a key point of contact for customer support, resolving issues and providing solutions to ensure complete satisfaction. Proactive engagement, upselling, and cross-selling will be integral to achieving and exceeding sales targets. You will also be involved in gathering customer feedback to help inform product development and marketing strategies. Maintaining an up-to-date knowledge of product lines, promotions, and company policies is essential. The ideal candidate will possess outstanding communication and interpersonal skills, with a natural ability to build rapport with customers. Previous experience in a remote sales or customer service role within the retail sector is highly advantageous. A strong understanding of e-commerce platforms and sales processes is preferred. You must be self-motivated, highly organized, and possess a disciplined approach to managing your workload in a remote setting. The ability to work independently, manage your time effectively, and consistently meet performance metrics is paramount. This role offers a flexible, remote work environment, allowing you to contribute to our client's success from the comfort of your home, while supporting their operations in the Bungoma, Bungoma, KE area. If you are passionate about sales and customer service and thrive in a dynamic, digital-first environment, we encourage you to apply.
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8
Senior Retail Sales Manager
01001 Makongeni
KES80000 Annually
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Posted 4 days ago
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Our client is seeking a dynamic and results-oriented Senior Retail Sales Manager to lead and motivate a remote sales team. This pivotal role involves driving sales performance, developing strategic sales initiatives, and ensuring exceptional customer experiences across all digital touchpoints. As a remote-first organization, you will be instrumental in shaping our virtual sales culture and fostering a collaborative environment. Your responsibilities will include setting ambitious sales targets, analyzing sales data to identify trends and opportunities, and implementing effective sales strategies to achieve revenue goals. You will also be responsible for coaching and developing sales representatives, providing them with the tools and support they need to succeed in a remote setting. This includes conducting regular virtual performance reviews, offering constructive feedback, and facilitating continuous learning. The ideal candidate will possess a deep understanding of retail sales principles, combined with strong leadership and communication skills. Proficiency in CRM software and other sales enablement tools is essential. You will work closely with marketing and product development teams to align sales efforts with broader business objectives. A key part of this role is to stay abreast of market trends and competitor activities to ensure our client remains competitive. The ability to manage a distributed team effectively, foster team cohesion, and maintain high levels of engagement are crucial. This position offers a unique opportunity to contribute to the growth of a forward-thinking company from the comfort of your home office, contributing to sales strategies and team performance in the vibrant region of Thika, Kiambu, KE . If you are a strategic thinker with a passion for sales and a proven track record of leading teams to success, we encourage you to apply.
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