3,906 Remote Technical Support Engineer Hvac Systems jobs in Kenya
Remote Lead HVAC Systems Technician - Technical Support
Posted 20 days ago
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Job Description
Our client is seeking a highly skilled and experienced Lead HVAC Systems Technician to join their global support team in a fully remote capacity. In this critical role, you will be the primary technical point of contact for complex HVAC system issues reported from various client sites. You will be responsible for remotely diagnosing, troubleshooting, and providing expert guidance to on-site technicians, ensuring optimal performance and longevity of HVAC installations. Your duties will include analyzing system performance data, reviewing diagnostic reports, interpreting technical schematics, and developing detailed repair strategies. You will leverage your extensive knowledge of various HVAC equipment, refrigeration cycles, control systems, and building management systems (BMS) to provide accurate and timely solutions. This role requires exceptional problem-solving skills, the ability to work autonomously, and excellent communication abilities to articulate technical solutions to both technical and non-technical personnel. You will also contribute to the development of training materials and best practice guides for field technicians, aimed at enhancing their diagnostic capabilities. The successful candidate will be adept at using remote diagnostic tools, interpreting sensor data, and recommending preventative maintenance schedules based on performance trends. A key focus will be on ensuring compliance with all relevant safety standards and environmental regulations. This is an opportunity to shape the maintenance strategies for critical infrastructure from a distance, directly impacting operational efficiency and client satisfaction. While the role is fully remote, the context involves supporting installations primarily in the **Malindi, Kilifi, KE** region. A minimum of 5 years of hands-on experience in HVAC system installation, maintenance, and repair is mandatory, along with a strong understanding of electrical and mechanical principles related to HVAC. Relevant certifications (e.g., EPA Universal, NATE) are highly advantageous. You will be expected to manage multiple complex cases simultaneously and maintain detailed records of all support activities. This position requires a proactive and analytical mindset, with a passion for resolving challenging technical problems in the building services sector.
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Remote HVAC Technician - Technical Support Specialist
Posted 5 days ago
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Job Description
Our client, a leading provider of industrial equipment and maintenance services, is looking for a highly skilled and experienced Remote HVAC Technician to join their technical support division. This position is entirely remote, allowing you to utilize your extensive knowledge of heating, ventilation, and air conditioning systems to provide expert assistance to clients and field technicians nationwide. You will be responsible for diagnosing complex HVAC issues remotely, guiding on-site personnel through troubleshooting procedures, and recommending appropriate repair or replacement strategies. Your role will involve analyzing diagnostic data, interpreting technical manuals, and communicating technical information clearly and concisely through various remote channels, including phone, video conferencing, and specialized support software. The ideal candidate will possess a strong background in HVAC system design, installation, and repair, with at least 5 years of hands-on experience. Relevant certifications (e.g., EPA Section 608) are highly desirable. Exceptional problem-solving abilities, a keen diagnostic eye, and the capacity to explain intricate technical concepts to individuals with varying levels of expertise are crucial. You must be comfortable working independently, managing your workload efficiently, and providing timely support to ensure minimal disruption for clients. A proactive approach to identifying recurring issues and contributing to the development of knowledge base articles and best practice guides will be highly valued. This remote role requires excellent communication and interpersonal skills, along with a deep understanding of HVAC equipment from various manufacturers. Join a company that values technical expertise and offers a flexible, remote work environment. This is a unique opportunity to apply your HVAC skills in a challenging and rewarding support capacity, impacting client satisfaction and operational efficiency. The role is associated with the operational hub of Kakamega, Kakamega, KE .
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Job Description
Our client is looking for a skilled and experienced HVAC System Technician to join their team on a contract basis. This role involves the installation, maintenance, and repair of heating, ventilation, and air conditioning systems across various commercial and residential properties. The HVAC Technician will be responsible for diagnosing and resolving complex technical issues, ensuring optimal performance and energy efficiency of HVAC equipment. This position requires a strong understanding of refrigeration cycles, electrical systems, and air distribution principles.
Key responsibilities include performing routine preventative maintenance on HVAC units, troubleshooting and repairing malfunctioning systems, and installing new HVAC equipment according to design specifications and safety standards. You will conduct system inspections, identify potential problems, and recommend appropriate solutions to clients. The technician will be required to maintain accurate records of all service and repair work performed, including parts and labor costs. Adherence to all safety regulations and company policies is paramount. This role may involve working with a variety of HVAC equipment, including chillers, boilers, rooftop units, and split systems. The ability to work independently and manage time effectively to meet project deadlines is essential. The ideal candidate will possess a vocational degree or certification in HVAC/R technology, along with at least 5 years of hands-on experience as an HVAC Technician. Proven expertise in troubleshooting and repairing a wide range of HVAC systems is required. Strong knowledge of electrical wiring, plumbing, and diagnostic tools is essential. Excellent mechanical aptitude, problem-solving skills, and good communication abilities are also necessary. This is a hands-on role providing critical services to our client’s facilities and operations in Meru, Meru, KE , ensuring comfort and operational efficiency.
Key responsibilities include performing routine preventative maintenance on HVAC units, troubleshooting and repairing malfunctioning systems, and installing new HVAC equipment according to design specifications and safety standards. You will conduct system inspections, identify potential problems, and recommend appropriate solutions to clients. The technician will be required to maintain accurate records of all service and repair work performed, including parts and labor costs. Adherence to all safety regulations and company policies is paramount. This role may involve working with a variety of HVAC equipment, including chillers, boilers, rooftop units, and split systems. The ability to work independently and manage time effectively to meet project deadlines is essential. The ideal candidate will possess a vocational degree or certification in HVAC/R technology, along with at least 5 years of hands-on experience as an HVAC Technician. Proven expertise in troubleshooting and repairing a wide range of HVAC systems is required. Strong knowledge of electrical wiring, plumbing, and diagnostic tools is essential. Excellent mechanical aptitude, problem-solving skills, and good communication abilities are also necessary. This is a hands-on role providing critical services to our client’s facilities and operations in Meru, Meru, KE , ensuring comfort and operational efficiency.
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Remote HVAC System Technician
Posted 15 days ago
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Job Description
Our client is seeking a highly skilled and motivated Remote HVAC System Technician to join their dynamic team. This is a fully remote position, offering the flexibility to work from anywhere within Kenya. As a Remote HVAC System Technician, you will be responsible for diagnosing, troubleshooting, and repairing a wide range of heating, ventilation, and air conditioning systems. You will utilize remote diagnostic tools and provide detailed technical guidance to on-site support personnel or end-users. Your expertise will be crucial in ensuring the optimal performance and longevity of our client's HVAC installations, particularly in remote or hard-to-reach areas. This role requires a strong understanding of mechanical and electrical principles, excellent problem-solving skills, and the ability to communicate complex technical information clearly and concisely. You will be expected to maintain thorough documentation of all service calls, including issues identified, actions taken, and recommendations for future maintenance. Proactive identification of potential issues and offering preventive maintenance solutions will be a key aspect of your responsibilities. You will also be involved in advising on system upgrades and replacements. The ideal candidate will possess a proven track record in HVAC system installation, maintenance, and repair, with a significant portion of experience involving remote support or diagnostics. A strong grasp of digital communication tools and platforms is essential for seamless collaboration with field teams and clients. Your ability to work independently, manage your time effectively, and deliver high-quality technical support remotely will be paramount to your success in this role. We are looking for an individual who is passionate about delivering exceptional service and is committed to upholding the highest standards of technical excellence.
Responsibilities:
Responsibilities:
- Remotely diagnose and troubleshoot HVAC system malfunctions.
- Provide clear and concise technical instructions to on-site personnel.
- Interpret system schematics and technical manuals for remote analysis.
- Document all service activities, findings, and recommendations meticulously.
- Proactively identify potential system failures and propose preventive measures.
- Advise on system upgrades, replacements, and energy efficiency improvements.
- Maintain up-to-date knowledge of HVAC technologies and best practices.
- Ensure compliance with all safety regulations and company policies.
- Manage multiple service requests efficiently while maintaining high-quality standards.
- Proven experience as an HVAC Technician with a focus on remote diagnostics or support.
- Strong knowledge of various HVAC systems, refrigerants, and control mechanisms.
- Proficiency in using remote diagnostic software and digital communication tools.
- Excellent problem-solving and analytical skills.
- Ability to interpret technical diagrams and blueprints.
- Strong written and verbal communication skills.
- Self-motivated with the ability to work independently and manage time effectively in a remote setting.
- Relevant certifications in HVAC technology are highly desirable.
- A commitment to providing outstanding technical support and customer service.
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Remote Lead HVAC System Technician
Posted 4 days ago
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Job Description
Our client is seeking a highly skilled and motivated Lead HVAC System Technician to join their expanding, fully remote operations team. In this crucial role, you will remotely diagnose, troubleshoot, and provide expert guidance on complex heating, ventilation, and air conditioning (HVAC) system issues for commercial and residential clients. You will leverage cutting-edge remote diagnostic tools, video conferencing, and detailed reporting to assist field technicians and end-users in resolving critical system malfunctions. Your responsibilities will include developing and documenting best-practice repair procedures, overseeing the quality of remote technical support, and mentoring junior technicians through virtual training sessions. The ideal candidate will possess extensive hands-on experience with a wide range of HVAC systems, including refrigeration cycles, electrical controls, and airflow dynamics. A strong understanding of building automation systems and energy management is highly desirable. This position requires exceptional problem-solving abilities, clear communication skills, and the capacity to interpret technical schematics and blueprints accurately. As a fully remote employee, you will manage your schedule effectively, collaborate with cross-functional teams virtually, and contribute to the continuous improvement of our remote service offerings. We provide a comprehensive suite of remote work tools and continuous learning opportunities to ensure your success. This is an excellent opportunity for a seasoned HVAC professional looking to transition into a remote leadership role, offering significant autonomy and the chance to make a tangible impact on client operations and comfort from anywhere. You will be a key player in ensuring the optimal performance and longevity of our clients' vital HVAC infrastructure through expert remote support. A commitment to safety protocols and energy efficiency will be essential. Your ability to guide complex repairs remotely, train others, and maintain high service standards will define your success in this role. Join our innovative team and help us redefine remote technical support in the installation and maintenance sector.
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Remote HVAC System Technician Specialist
Posted 7 days ago
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Job Description
Our client is seeking a highly skilled and experienced Remote HVAC System Technician Specialist to manage and oversee HVAC operations for their facilities. This is a fully remote position, requiring you to provide expert remote diagnostics, troubleshooting, and guidance to on-site teams. You will be responsible for analyzing performance data from HVAC systems, identifying potential issues, and developing detailed plans for maintenance and repair. The ideal candidate will have extensive hands-on experience with a wide variety of HVAC systems, including commercial and industrial units. You will leverage remote monitoring tools and diagnostic software to provide accurate assessments and recommendations. Strong communication skills are essential, as you will be guiding field technicians through complex procedures and explaining technical issues clearly. This role demands a proactive approach to preventive maintenance, ensuring the optimal performance and longevity of all HVAC equipment. You will also be involved in evaluating new HVAC technologies and recommending upgrades or replacements. This is a unique opportunity to apply your specialized knowledge in a remote capacity, contributing to the efficient and reliable operation of essential building systems. We are looking for an individual who is meticulous, resourceful, and adept at problem-solving in a virtual environment. Your expertise will be crucial in maintaining comfortable and safe working conditions across our client's operational sites. You will play a key role in energy efficiency initiatives by identifying areas for optimization within the HVAC infrastructure. The ability to interpret technical diagrams and schematics, and to clearly document findings and recommendations, is paramount.
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HVAC Systems Technician
Posted 20 days ago
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Job Description
Our client is seeking a skilled and experienced HVAC Systems Technician to join their fully remote technical support and installation team. This role involves providing remote diagnostics, troubleshooting, and guiding clients or on-site technicians through complex installation and maintenance procedures for heating, ventilation, and air conditioning systems. You will be the first point of contact for challenging technical issues, requiring a deep understanding of HVAC principles, electrical systems, and mechanical components. Key responsibilities include analyzing system performance data, creating detailed troubleshooting guides, and offering expert advice via phone, video conferencing, and other digital channels. You will also contribute to the development of training materials and knowledge base articles for both internal staff and external users. The ideal candidate will possess strong problem-solving abilities and the capacity to explain technical concepts clearly and concisely to individuals with varying levels of expertise. Experience with smart HVAC controls and building automation systems is highly desirable. This is a remote-first position, requiring excellent communication, patience, and the ability to work independently and as part of a distributed team. You must be comfortable using remote diagnostic tools and virtual collaboration platforms. A professional certification in HVAC (e.g., EPA 608 Universal) and a minimum of 5 years of hands-on experience in installing, maintaining, and repairing HVAC systems are required. Associate's degree in HVAC technology or a related field is preferred. This role offers the chance to impact the efficiency and comfort of numerous facilities from a remote setting.
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Remote Lead Field Service Technician - Technical Support
Posted 11 days ago
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Job Description
Our client is seeking a highly skilled and experienced Lead Field Service Technician to join their remote technical support team. This critical role involves providing expert-level remote troubleshooting, guidance, and technical support to field technicians and end-users on complex machinery and equipment. You will be instrumental in diagnosing issues, developing solutions, and ensuring the optimal performance and uptime of client systems. The ideal candidate will possess deep technical expertise, excellent problem-solving skills, and the ability to communicate intricate technical information clearly and effectively in a virtual setting.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Provide advanced remote technical support and troubleshooting for complex mechanical, electrical, and software systems.
- Diagnose equipment malfunctions and failures using diagnostic tools and remote access software.
- Develop clear, step-by-step repair and maintenance procedures for field technicians.
- Guide and mentor field service technicians remotely, enhancing their technical capabilities.
- Analyze recurring technical issues and propose preventative maintenance strategies.
- Create and update technical documentation, including user manuals, service guides, and troubleshooting databases.
- Collaborate with engineering and product development teams to provide feedback on product performance and identify areas for improvement.
- Manage escalations and resolve complex technical problems efficiently.
- Ensure adherence to safety protocols and best practices during all service interventions.
- Track service requests, resolutions, and customer feedback using the CRM system.
- Develop training materials and deliver remote training sessions to field staff and clients.
- Maintain a high level of technical expertise on the company's product line.
- Contribute to the development of remote support strategies and tools.
- Communicate effectively with internal departments and external clients regarding technical matters.
- Oversee the quality of remote technical assistance provided by the team.
Qualifications:
- Minimum of 7 years of experience in field service, technical support, or a related role, with a focus on complex equipment.
- In-depth knowledge of mechanical, electrical, and software systems relevant to the industry.
- Proven ability to troubleshoot and diagnose complex technical issues remotely.
- Excellent communication, presentation, and interpersonal skills, with the ability to explain technical concepts to diverse audiences.
- Proficiency in using remote diagnostic tools, CRM software, and technical documentation platforms.
- Strong analytical and problem-solving skills.
- Ability to work independently and manage multiple priorities in a demanding remote environment.
- Relevant technical certifications or an Associate's/Bachelor's degree in a technical field (e.g., Engineering, Electronics).
- Experience in leading or mentoring technical teams is essential.
- Familiarity with project management principles.
- Adaptability and a strong desire to learn new technologies.
- Previous experience in a remote technical support role is highly desirable.
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Remote HVAC Systems Technician
Posted 22 days ago
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Job Description
Our client, a prominent provider of building management solutions, is looking for a highly skilled Remote HVAC Systems Technician to join their expanding technical support team. This is a fully remote position, ideal for a qualified technician who excels at remote diagnostics and support. You will be responsible for providing expert technical assistance to clients experiencing issues with their HVAC systems, remotely diagnosing problems, and guiding on-site personnel or customers through troubleshooting and repair procedures. Your role will involve using sophisticated remote monitoring tools, diagnostic software, and clear communication channels to resolve complex technical challenges. You will be expected to maintain detailed records of service calls, solutions provided, and recurring issues. Collaboration with the engineering and field service teams to identify root causes of problems and suggest improvements to system design or maintenance protocols will be a key aspect of this role. The ideal candidate must possess comprehensive knowledge of HVAC systems, including refrigeration cycles, air distribution, and control systems. A strong background in technical troubleshooting and a proven ability to diagnose faults remotely are essential. Excellent communication skills, both verbal and written, are required to effectively explain technical procedures to non-technical users. You should be adept at using diagnostic equipment and software, and comfortable working independently in a remote setting. Certifications in HVAC repair and a strong understanding of safety regulations are highly desirable. This is a fantastic opportunity for a motivated technician to leverage their expertise and contribute to maintaining optimal environmental control for our client's facilities, remotely supporting installations and maintenance efforts that may extend to **Kericho, Kericho, KE**.
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Lead HVAC Systems Technician
Posted 22 days ago
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Job Description
Our client is seeking a highly skilled and experienced Lead HVAC Systems Technician to oversee the installation, maintenance, and repair of heating, ventilation, and air conditioning systems. This is a fully remote role, coordinating efforts and providing technical guidance across various locations. The Lead HVAC Systems Technician will be responsible for ensuring the efficient and reliable operation of all HVAC equipment, troubleshooting complex technical issues, and implementing preventative maintenance programs. You will lead a team of HVAC technicians, providing technical expertise, training, and support to ensure high-quality workmanship. Key responsibilities include diagnosing system malfunctions, performing necessary repairs, and installing new HVAC units and components. You will also be tasked with managing inventory of parts and supplies, ensuring compliance with safety regulations, and maintaining accurate service records. The ideal candidate possesses extensive knowledge of HVAC systems, electrical components, and building automation systems. Proven experience in diagnosing and repairing a wide range of HVAC equipment is essential. This role demands excellent leadership, problem-solving, and communication skills, as well as the ability to manage a remote team and coordinate fieldwork effectively. You will be instrumental in maintaining optimal environmental conditions for our client's facilities. A relevant trade certification in HVAC or a related field is required. A minimum of 8 years of hands-on experience in HVAC installation, maintenance, and repair, with at least 3 years in a supervisory or lead role, is mandatory. Experience working with various HVAC manufacturers and models is highly desirable. The ability to provide remote technical support and guidance to field technicians is a key requirement. This is an excellent opportunity for a seasoned HVAC professional to take on a leadership role and contribute to the operational excellence of a leading organization. While the role is remote, the hands-on work will be performed by technicians at various client sites.
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