2,985 Remote Social Services Case Manager jobs in Kenya
Remote Social Services Case Manager
Posted 20 days ago
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Job Description
Our client is seeking a compassionate and dedicated Remote Social Services Case Manager to provide essential support and guidance to individuals and families in need. This fully remote role is vital for connecting clients with community resources, advocating for their needs, and facilitating access to vital services. You will be responsible for assessing client needs, developing personalized service plans, and monitoring progress towards established goals. Key duties include conducting virtual client intake interviews, coordinating with service providers, maintaining accurate case records, and ensuring client confidentiality. The ideal candidate will possess a strong understanding of social work principles, excellent interpersonal and communication skills, and a genuine desire to make a positive impact. You will work remotely, leveraging technology to build rapport with clients, navigate complex bureaucratic systems, and connect individuals with appropriate support networks. This role requires empathy, patience, and the ability to handle sensitive information with discretion. Proficiency in case management software and familiarity with community resources are essential. You will play a key role in empowering individuals to overcome challenges and improve their quality of life. This is an outstanding opportunity to contribute to the community and provide critical support from the flexibility of your home office, serving clients in and around **Ongata Rongai, Kajiado, KE**. The successful candidate will be a proactive problem-solver, adept at managing multiple cases simultaneously, and committed to upholding ethical standards in social work practice. A strong sense of advocacy and the ability to navigate diverse cultural backgrounds will be highly valued.
Responsibilities:
Responsibilities:
- Conduct comprehensive needs assessments for individuals and families.
- Develop, implement, and monitor individualized case plans.
- Connect clients with community resources, social services, and support programs.
- Provide advocacy and support to clients navigating complex systems.
- Maintain accurate and confidential case records using management software.
- Conduct regular virtual check-ins and follow-ups with clients.
- Collaborate with other service providers and agencies to coordinate care.
- Educate clients on available resources and empower them to achieve self-sufficiency.
- Respond to client inquiries and provide crisis intervention when necessary.
- Document client progress and outcomes, reporting on service delivery.
- Bachelor's degree in Social Work, Psychology, Sociology, or a related field.
- Minimum of 2-3 years of experience in case management or social services.
- Strong understanding of social welfare systems and community resources.
- Excellent communication, active listening, and interpersonal skills.
- Proficiency in case management software and virtual communication tools.
- Ability to empathize with clients and maintain professional boundaries.
- Strong organizational and time management skills.
- Ability to work independently and manage a caseload remotely.
- Knowledge of relevant legislation and ethical practices in social work.
- Commitment to promoting client well-being and empowerment.
This advertiser has chosen not to accept applicants from your region.
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Remote Case Manager - Social Services
Posted 17 days ago
Job Viewed
Job Description
Our client is seeking a dedicated and experienced Case Manager to provide comprehensive support to individuals and families within the community. This is a fully remote position that requires strong organizational, communication, and problem-solving skills. You will be responsible for assessing client needs, developing personalized care plans, and connecting clients with appropriate resources and services. The role demands empathy, resilience, and a commitment to empowering individuals to achieve their goals.
Responsibilities:
Qualifications:
Responsibilities:
- Conduct thorough assessments of client needs, strengths, and challenges.
- Develop, implement, and monitor individualized service plans in collaboration with clients.
- Coordinate and facilitate access to a range of social services, including housing, healthcare, employment, and education.
- Build and maintain strong working relationships with community partners and service providers.
- Provide ongoing support, guidance, and advocacy to clients throughout their journey.
- Maintain accurate and confidential client records, documenting all interactions and progress.
- Prepare detailed reports on client outcomes and program effectiveness.
- Respond to client inquiries and emergencies in a timely and professional manner.
- Participate in team meetings, case conferences, and professional development activities.
- Ensure compliance with all relevant policies, procedures, and ethical standards.
Qualifications:
- Bachelor's degree in Social Work, Psychology, Sociology, Counseling, or a related human services field.
- Minimum of 3 years of direct experience in case management or social services.
- In-depth knowledge of community resources and social support systems.
- Excellent active listening, empathy, and interpersonal communication skills.
- Proficiency in case management software and electronic health records (EHR) systems.
- Strong organizational skills with the ability to manage a caseload effectively.
- Demonstrated ability to work independently and as part of a remote team.
- Experience in crisis intervention and de-escalation techniques.
- Ability to maintain professional boundaries and uphold client confidentiality.
- Strong advocacy skills and a commitment to social justice.
This advertiser has chosen not to accept applicants from your region.
1
Remote Case Manager - Social Support
Posted 20 days ago
Job Viewed
Job Description
Our client, a compassionate organization dedicated to enhancing community well-being, is seeking a dedicated Remote Case Manager to join their fully virtual team. In this crucial role, you will provide essential support and guidance to individuals and families facing various social challenges. The ideal candidate possesses strong empathy, excellent communication skills, and a deep commitment to empowering vulnerable populations. You will be responsible for assessing client needs, developing personalized support plans, connecting clients with appropriate resources and services, and advocating on their behalf. This role requires a proactive approach, meticulous record-keeping, and the ability to foster trust and rapport with clients remotely.
Responsibilities:
Responsibilities:
- Conduct comprehensive needs assessments for clients seeking social support services.
- Develop individualized case plans outlining goals, interventions, and service referrals.
- Connect clients with community resources, including healthcare, housing, employment, and mental health services.
- Provide ongoing emotional support, advocacy, and guidance to clients throughout their service journey.
- Monitor client progress and adjust case plans as needed to ensure successful outcomes.
- Maintain accurate and confidential client records in compliance with organizational policies and legal requirements.
- Collaborate with a multidisciplinary team of professionals to coordinate comprehensive care.
- Conduct regular check-ins with clients via phone, video conferencing, and secure messaging.
- Stay informed about local resources, social services, and relevant legislation.
- Prepare reports on client progress, service utilization, and program effectiveness.
- Bachelor's degree in Social Work, Psychology, Sociology, or a related field. A Master's degree is preferred.
- Minimum of 3 years of experience in case management, social services, or a related field.
- Demonstrated understanding of social welfare systems, community resources, and client advocacy.
- Excellent interpersonal, active listening, and problem-solving skills.
- Proficiency in using client management software and virtual communication tools.
- Ability to maintain professional boundaries and handle sensitive information with confidentiality.
- Strong organizational skills and the ability to manage a caseload effectively in a remote setting.
- Empathy, patience, and a genuine desire to help others.
- Experience working with diverse populations and understanding cultural competencies.
This advertiser has chosen not to accept applicants from your region.
2
Remote Case Manager - Social Support Services
Posted 19 days ago
Job Viewed
Job Description
Our client is seeking a compassionate and highly organized Remote Case Manager to provide essential social support services to individuals and families in need. This fully remote position allows you to make a significant positive impact from the convenience of your home. You will be responsible for assessing client needs, developing personalized care plans, and coordinating access to community resources, healthcare services, and educational opportunities. Your role involves conducting client interviews, gathering relevant documentation, and maintaining accurate and confidential case records. You will act as a liaison between clients and various service providers, advocating for their needs and ensuring they receive appropriate support. Developing and maintaining strong relationships with community organizations, government agencies, and other service providers is crucial for effectively connecting clients with the resources they require. The ability to navigate complex systems and bureaucrhemocratic processes on behalf of clients is essential. You will also be involved in crisis intervention and providing emotional support to clients facing challenging circumstances. Strong communication and interpersonal skills are paramount, enabling you to build trust and rapport with a diverse client population. Excellent organizational and time management skills are necessary to manage a caseload effectively and ensure timely follow-up. Proficiency with case management software and electronic health records (EHR) systems is highly desirable. The ideal candidate will have a Bachelor's degree in Social Work, Psychology, Sociology, or a related field, with experience in case management or client advocacy. A genuine commitment to empowering individuals and improving community well-being is essential. This is an incredible opportunity to contribute to social justice and provide meaningful assistance to vulnerable populations, all while benefiting from the flexibility of remote work. Your dedication will help individuals overcome barriers and achieve greater stability and independence. We are looking for a resilient and empathetic professional who can work autonomously, prioritize effectively, and maintain a high level of professionalism in all interactions. The ability to handle sensitive information with discretion and maintain confidentiality is non-negotiable. Your role is vital in bridging gaps in service provision and ensuring that every individual has the opportunity to thrive.
This advertiser has chosen not to accept applicants from your region.
3
Remote Senior Case Manager - Social Services
Posted 6 days ago
Job Viewed
Job Description
Our client is seeking a compassionate and experienced Senior Case Manager to join their fully remote team, dedicated to providing vital social services. This role involves managing a caseload of individuals and families, assessing their needs, and developing comprehensive care plans to support their well-being. You will act as a primary point of contact, advocating for clients and connecting them with appropriate community resources and support systems. The ideal candidate possesses strong empathy, excellent organizational skills, and a profound commitment to social justice and community welfare.
Key responsibilities include conducting thorough client assessments to identify needs related to housing, healthcare, employment, education, and mental health. You will develop individualized service plans, outlining specific goals and interventions, and regularly monitor client progress, making adjustments to the plan as necessary. Building and maintaining strong relationships with clients, providing emotional support and guidance, is paramount. You will also be responsible for coordinating services with various agencies, healthcare providers, and community organizations to ensure comprehensive support for clients. Maintaining accurate and confidential client records in compliance with legal and ethical standards is essential. This role requires strong advocacy skills to help clients navigate complex systems and access necessary resources. You will also play a role in crisis intervention and de-escalation, providing immediate support during challenging situations.
Qualifications include a Bachelor's degree in Social Work, Psychology, Sociology, or a related human services field. A Master's degree is highly preferred. A minimum of 5 years of experience in case management or a similar role within the social services sector is required. Experience working remotely and utilizing case management software is a significant advantage. Strong understanding of local community resources, social welfare policies, and best practices in client support is essential. Excellent communication, interpersonal, and active listening skills are mandatory. The ability to manage a caseload effectively, prioritize tasks, and work independently with minimal supervision is crucial. You should possess a strong sense of responsibility, ethical conduct, and a dedication to empowering individuals and families. This is a meaningful opportunity to make a difference in the lives of vulnerable populations from a remote work setting.Mombasa, Mombasa, KE .
Key responsibilities include conducting thorough client assessments to identify needs related to housing, healthcare, employment, education, and mental health. You will develop individualized service plans, outlining specific goals and interventions, and regularly monitor client progress, making adjustments to the plan as necessary. Building and maintaining strong relationships with clients, providing emotional support and guidance, is paramount. You will also be responsible for coordinating services with various agencies, healthcare providers, and community organizations to ensure comprehensive support for clients. Maintaining accurate and confidential client records in compliance with legal and ethical standards is essential. This role requires strong advocacy skills to help clients navigate complex systems and access necessary resources. You will also play a role in crisis intervention and de-escalation, providing immediate support during challenging situations.
Qualifications include a Bachelor's degree in Social Work, Psychology, Sociology, or a related human services field. A Master's degree is highly preferred. A minimum of 5 years of experience in case management or a similar role within the social services sector is required. Experience working remotely and utilizing case management software is a significant advantage. Strong understanding of local community resources, social welfare policies, and best practices in client support is essential. Excellent communication, interpersonal, and active listening skills are mandatory. The ability to manage a caseload effectively, prioritize tasks, and work independently with minimal supervision is crucial. You should possess a strong sense of responsibility, ethical conduct, and a dedication to empowering individuals and families. This is a meaningful opportunity to make a difference in the lives of vulnerable populations from a remote work setting.Mombasa, Mombasa, KE .
This advertiser has chosen not to accept applicants from your region.
4
Remote Case Manager - Social Support Specialist
Posted 17 days ago
Job Viewed
Job Description
Our client is seeking a compassionate and highly organized Remote Case Manager to join their dedicated team focused on providing crucial social support to individuals and families. In this pivotal remote role, you will manage a caseload of clients, assessing their needs, developing individualized support plans, and connecting them with essential community resources. You will serve as a primary point of contact, offering guidance, advocacy, and emotional support through virtual channels. This position requires a deep understanding of social welfare systems, community services, and relevant legislation. The ideal candidate will possess exceptional communication, active listening, and problem-solving skills, coupled with the ability to navigate challenging situations with empathy and professionalism. You will work collaboratively with a network of service providers, government agencies, and non-profit organizations to ensure clients receive comprehensive and timely assistance. Experience with case management software and a commitment to client confidentiality are essential. This is a unique opportunity to make a significant difference in the lives of vulnerable populations while enjoying the flexibility of a remote work environment.
Responsibilities:
Responsibilities:
- Conduct comprehensive needs assessments for clients via video conferencing and phone calls.
- Develop, implement, and monitor personalized care and support plans.
- Connect clients with appropriate community resources, such as housing assistance, employment services, healthcare, and counseling.
- Advocate for clients' rights and access to services.
- Provide ongoing support, guidance, and crisis intervention to clients.
- Maintain accurate and confidential client records in compliance with organizational policies and regulations.
- Collaborate with internal teams and external partners to coordinate services.
- Regularly review and update client plans based on progress and changing needs.
- Stay informed about available social services and community programs.
- Ensure adherence to ethical standards and best practices in social work.
- Bachelor's degree in Social Work, Psychology, Sociology, or a related field.
- Minimum of 3 years of experience in case management or social services.
- Proficiency in utilizing digital communication tools (Zoom, Teams, etc.) and case management software.
- Strong knowledge of local community resources and social welfare programs.
- Excellent interpersonal, communication, and active listening skills.
- Demonstrated ability to manage a caseload effectively and prioritize tasks.
- Empathy, patience, and a non-judgmental approach.
- Ability to work autonomously and as part of a remote team.
- Understanding of data privacy and confidentiality principles.
- Previous experience working in a remote capacity is advantageous.
This advertiser has chosen not to accept applicants from your region.
5
Remote Lead Case Manager - Social Support Services
Posted 2 days ago
Job Viewed
Job Description
Our client is seeking an experienced and compassionate Lead Case Manager to oversee their fully remote social support services team. In this crucial role, you will guide and mentor a team of case managers, ensuring the delivery of high-quality, client-centered services to individuals and families in need. Your responsibilities will include developing and implementing effective case management strategies, providing clinical supervision, and ensuring adherence to all agency policies and ethical guidelines. You will play a key part in managing complex cases, coordinating care with external agencies, and advocating for clients' needs. The ideal candidate will possess a strong understanding of social service systems, community resources, and best practices in client support. As a remote leader, you must demonstrate excellent organizational skills, strong interpersonal abilities, and the capacity to foster a supportive and collaborative team environment through virtual channels. Your ability to manage a team remotely, set performance expectations, and provide constructive feedback will be essential. This role demands a proactive approach to problem-solving, a commitment to client empowerment, and the ability to maintain confidentiality and professionalism. You will also be involved in program evaluation and continuous improvement initiatives to enhance service delivery. This position offers a unique opportunity to lead and make a tangible difference from anywhere, contributing to the well-being of individuals within the **Bungoma, Bungoma, KE** community.
Key Responsibilities:
Key Responsibilities:
- Lead, supervise, and mentor a team of remote case managers.
- Develop and implement comprehensive case management plans and protocols.
- Provide clinical supervision and support to case managers, ensuring high-quality service delivery.
- Oversee the management of complex client cases, ensuring appropriate interventions and follow-up.
- Facilitate collaboration with external agencies, community partners, and service providers.
- Advocate for clients' needs and ensure access to necessary resources and support.
- Monitor case management activities to ensure compliance with agency policies, ethical standards, and funding requirements.
- Contribute to the development and implementation of training programs for case management staff.
- Participate in program planning, evaluation, and quality improvement initiatives.
- Maintain accurate and confidential client records and generate relevant reports.
- Foster a positive and productive team environment among remote staff.
- Stay updated on best practices and emerging trends in case management and social services.
- Bachelor's degree in Social Work, Psychology, Sociology, or a related field. Master's degree preferred.
- Minimum of 5 years of experience in case management or social services, with at least 2 years in a supervisory or lead role.
- Proven experience in managing and leading remote teams.
- Strong understanding of social service delivery systems, community resources, and client advocacy.
- Excellent interpersonal, communication, and conflict-resolution skills.
- Proficiency in case management software and virtual collaboration tools.
- Ability to manage multiple priorities, make sound decisions, and work independently in a remote setting.
- Demonstrated commitment to client well-being and empowerment.
- Knowledge of ethical guidelines and legal considerations in social work.
- Experience working with populations relevant to the **Bungoma, Bungoma, KE** region is a plus.
This advertiser has chosen not to accept applicants from your region.
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6
Senior Care Coordinator & Case Manager, Remote Social Services
Posted 20 days ago
Job Viewed
Job Description
Our client, a leading non-profit organization dedicated to supporting vulnerable populations and improving community well-being, is seeking a compassionate and highly skilled Senior Care Coordinator & Case Manager to join their fully remote social services team. This vital role involves providing comprehensive support, advocacy, and resource navigation for individuals and families facing complex social and health challenges. You will be responsible for assessing client needs, developing individualized care plans, coordinating services with various agencies and providers, and monitoring progress to ensure positive outcomes. The ideal candidate possesses a strong understanding of social work principles, case management best practices, and extensive knowledge of available community resources. This position is 100% remote, requiring exceptional empathy, strong organizational skills, excellent communication, and the ability to manage caseloads effectively and build trust within a virtual environment. We are looking for a dedicated professional committed to making a meaningful difference in people's lives.
Responsibilities:
Responsibilities:
- Conduct comprehensive needs assessments for clients, evaluating physical, emotional, social, and financial well-being.
- Develop, implement, and monitor individualized care plans in collaboration with clients and their families.
- Coordinate and facilitate access to a wide range of community resources, including healthcare, housing, employment services, and legal aid.
- Act as a primary point of contact and advocate for clients, ensuring their needs are met and their rights are protected.
- Maintain accurate and confidential client records, documenting all services provided and progress made.
- Liaise effectively with healthcare providers, government agencies, social service organizations, and other stakeholders.
- Provide crisis intervention and support as needed.
- Educate clients and families about available resources and support systems.
- Stay informed about relevant policies, programs, and legal requirements affecting clients.
- Participate in case conferences and interdisciplinary team meetings.
- Mentor and provide guidance to junior case managers and volunteers.
- Contribute to program development and quality improvement initiatives.
- Ensure adherence to ethical standards and professional conduct in all aspects of work.
- Bachelor's degree in Social Work, Psychology, Sociology, Human Services, or a related field. A Master's degree is preferred.
- Minimum of 5 years of experience in case management, social work, or a related client-focused role.
- Proven experience working with diverse populations and addressing complex social issues.
- Strong understanding of community resources and social service systems.
- Excellent assessment, intervention, and care planning skills.
- Proficiency in case management software and electronic health records (EHR) systems.
- Exceptional interpersonal, communication, and active listening skills, crucial for remote client engagement.
- Strong organizational and time management abilities, with the capacity to manage a caseload independently.
- Empathy, patience, and a genuine commitment to client advocacy.
- Ability to work autonomously and collaboratively in a fully remote setting.
- Relevant professional certifications (e.g., LCSW, LSW) are highly desirable.
This advertiser has chosen not to accept applicants from your region.
7
Remote Case Manager - Vulnerable Youth Support
Posted 4 days ago
Job Viewed
Job Description
Our client is looking for a compassionate and driven Remote Case Manager to provide comprehensive support to vulnerable youth populations. Operating entirely remotely, you will be instrumental in coordinating services, advocating for clients, and facilitating access to essential resources. This role requires a profound commitment to improving the lives of young people facing complex challenges, including but not limited to, homelessness, educational barriers, and mental health concerns. You will develop individualized support plans, regularly assess client progress, and collaborate with a network of community partners, educational institutions, and healthcare providers to ensure holistic care.
Key responsibilities include conducting remote client assessments, maintaining detailed case notes, and ensuring compliance with all relevant protocols and ethical guidelines. You will serve as a primary point of contact for clients, offering guidance, emotional support, and practical assistance in navigating various systems. Building and maintaining strong relationships with referring agencies and service providers is crucial for success. The ability to work independently, manage time effectively, and maintain strict confidentiality is paramount. This position requires exceptional communication skills, both written and verbal, to effectively liaise with clients, families, and professional stakeholders. Experience in crisis intervention, mental health support, or social work is highly desirable. You will be expected to actively participate in virtual team meetings and contribute to the continuous improvement of our service delivery models. This is a fulfilling opportunity to make a tangible difference in the lives of young individuals from the comfort of your own home, supporting those in **Embu, Embu, KE** and surrounding areas through dedicated remote assistance.
Key responsibilities include conducting remote client assessments, maintaining detailed case notes, and ensuring compliance with all relevant protocols and ethical guidelines. You will serve as a primary point of contact for clients, offering guidance, emotional support, and practical assistance in navigating various systems. Building and maintaining strong relationships with referring agencies and service providers is crucial for success. The ability to work independently, manage time effectively, and maintain strict confidentiality is paramount. This position requires exceptional communication skills, both written and verbal, to effectively liaise with clients, families, and professional stakeholders. Experience in crisis intervention, mental health support, or social work is highly desirable. You will be expected to actively participate in virtual team meetings and contribute to the continuous improvement of our service delivery models. This is a fulfilling opportunity to make a tangible difference in the lives of young individuals from the comfort of your own home, supporting those in **Embu, Embu, KE** and surrounding areas through dedicated remote assistance.
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8
Senior Social Care Manager - Community Outreach Programs
Posted 20 days ago
Job Viewed
Job Description
Our client is seeking a dedicated and experienced Senior Social Care Manager to lead and expand their vital community outreach programs. This is a fully remote position, allowing you to drive impactful social change from your preferred location. You will be responsible for developing, implementing, and overseeing programs designed to support vulnerable populations, foster community well-being, and advocate for social justice. This is a rewarding opportunity to make a profound difference in people's lives and shape the future of social care services.
Responsibilities:
Responsibilities:
- Develop, implement, and manage comprehensive social care programs and initiatives focused on community outreach and support.
- Oversee the daily operations of outreach teams, ensuring efficient and effective service delivery to clients.
- Conduct needs assessments within the community to identify emerging social issues and develop targeted interventions.
- Recruit, train, supervise, and evaluate social care workers and volunteers, fostering a supportive and high-performing team environment.
- Manage program budgets, ensuring responsible allocation of resources and seeking funding opportunities.
- Develop and maintain strong partnerships with local government agencies, NGOs, community organizations, and other stakeholders.
- Advocate for clients' needs and rights, connecting them with appropriate resources and services.
- Ensure programs comply with all relevant legislation, policies, and ethical standards.
- Monitor and evaluate program effectiveness, collecting data and preparing reports on outcomes and impact.
- Develop and implement strategies for program sustainability and growth.
- Facilitate workshops and training sessions for community members and staff on relevant social care topics.
- Handle crisis interventions and provide support during challenging situations.
- Master's degree in Social Work, Social Care, Public Health, or a related field.
- Minimum of 7 years of experience in social work or social care management, with a significant focus on community outreach and program development.
- Demonstrated leadership experience in managing teams and overseeing social programs.
- In-depth knowledge of social welfare systems, community resources, and relevant legislation.
- Strong understanding of case management principles and best practices.
- Excellent communication, interpersonal, and conflict-resolution skills.
- Proficiency in data collection, analysis, and report writing.
- Ability to work independently, manage multiple priorities, and adapt to changing needs in a remote environment.
- Experience with fundraising and grant writing is a strong asset.
- Passion for social justice and a commitment to empowering vulnerable individuals and communities.
- Valid driver's license and willingness to travel within the community as needed (minimal, as role is primarily remote).
This advertiser has chosen not to accept applicants from your region.
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