10,965 Remote Lead Field Service Engineer Industrial Automation jobs in Kenya
Senior Production Engineer - Robotics & Automation
Posted 14 days ago
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Job Description
Our client is a leading innovator in advanced manufacturing and is looking for a Senior Production Engineer specializing in Robotics and Automation to join their entirely remote workforce. This pivotal role will involve the design, implementation, and optimization of automated production systems and robotic integration for manufacturing processes, all managed and executed remotely. You will collaborate closely with on-site teams to define project requirements, troubleshoot complex technical issues, and develop scalable solutions that enhance efficiency, safety, and quality. Your responsibilities will include performing virtual simulations of robotic cells, developing PLC programming for automated machinery, and creating detailed technical documentation for remote deployment and maintenance. This position requires a strong understanding of industrial automation technologies, including sensor integration, conveyor systems, and safety protocols. The successful candidate will leverage remote monitoring tools and data analytics to identify areas for process improvement and proactively address potential production bottlenecks. You will also be involved in evaluating new automation technologies and vendors, and preparing business cases for investment. Excellent problem-solving skills and the ability to work with diverse teams across different time zones are crucial. This role demands a proactive approach to project management, meticulous attention to detail, and a deep commitment to driving manufacturing excellence through technological innovation, all within a remote-first operational model. Experience in programming various robot makes and models, as well as a solid foundation in mechanical and electrical engineering principles, is essential. You will be expected to conduct virtual training sessions for on-site personnel on new equipment and systems. If you are passionate about shaping the future of manufacturing through automation and excel in a remote-work setting, we want to hear from you.
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Field Service Technician - Robotics Automation
Posted 20 days ago
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Job Description
Our client is seeking a skilled and motivated Field Service Technician specializing in Robotics Automation for a fully remote, contractor-based role. You will be responsible for the installation, maintenance, troubleshooting, and repair of advanced robotic systems and automation equipment at client sites. This role demands a strong understanding of mechanical, electrical, and software components of industrial robots and automated machinery. Key duties include performing routine inspections, diagnosing and resolving technical issues, and ensuring optimal performance of installed systems. You will collaborate with clients to understand their needs and provide exceptional technical support, often requiring remote diagnostic capabilities. The ideal candidate will have a technical degree or certification in a relevant field (e.g., Mechatronics, Electrical Engineering Technology, Industrial Automation) and a proven track record as a field service technician. Experience with various robotic platforms (e.g., KUKA, FANUC, ABB) and industrial control systems is essential. Proficiency in reading schematics, troubleshooting complex systems, and using diagnostic tools is required. While this is a remote role in terms of employment, travel to client locations will be necessary. Excellent problem-solving skills, strong communication abilities, and a customer-focused approach are critical. You will work independently, manage your schedule effectively, and ensure timely resolution of technical challenges. This is an excellent opportunity for an experienced technician to leverage their expertise in robotics and automation, providing critical support to a diverse range of industries remotely while managing on-site interventions as needed.
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Senior Field Service Engineer (Robotics & Automation)
Posted 6 days ago
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Job Description
Our client is seeking a highly proficient Senior Field Service Engineer specializing in Robotics and Automation to join their dedicated remote support team. This role is crucial for providing expert on-site technical support, installation, commissioning, and maintenance of sophisticated robotic systems and automated manufacturing equipment. While the core duties involve on-site interventions, this role is managed and coordinated remotely, requiring excellent communication and problem-solving skills from a distance. You will be the technical frontline, ensuring minimal downtime and optimal performance for our client's advanced industrial clients.
Responsibilities:
Responsibilities:
- Perform on-site installation, configuration, and commissioning of robotic systems, PLCs, and industrial automation equipment.
- Diagnose and resolve complex technical issues with mechanical, electrical, and software components of automated systems.
- Conduct routine maintenance, preventative servicing, and system upgrades to ensure peak operational efficiency.
- Provide comprehensive technical training and support to client personnel on system operation and maintenance.
- Document all service activities, including troubleshooting steps, resolutions, and recommended actions.
- Liaise with engineering and development teams to provide feedback on product performance and identify areas for improvement.
- Manage service schedules and prioritize tasks to meet client Service Level Agreements (SLAs).
- Utilize remote diagnostic tools and software to assist in troubleshooting and issue resolution.
- Ensure compliance with all safety regulations and company policies during on-site operations.
- Maintain detailed records of spare parts inventory and manage stock levels.
- Bachelor's degree in Mechanical Engineering, Electrical Engineering, Mechatronics, or a related technical field.
- A minimum of 6 years of hands-on experience in field service, installation, and maintenance of industrial robotics and automation systems.
- Strong understanding of PLC programming (e.g., Siemens, Allen-Bradley), HMI development, and industrial networks (e.g., Ethernet/IP, Profinet).
- Proficiency in diagnosing and repairing mechanical, electrical, and electronic faults.
- Experience with robotic systems from major manufacturers (e.g., FANUC, KUKA, ABB).
- Excellent problem-solving, analytical, and critical thinking skills.
- Strong interpersonal and customer service skills, with the ability to communicate technical information effectively.
- Ability to work independently and manage time effectively while on assignment.
- Willingness to travel extensively to client sites as required.
- Familiarity with CAD software and technical documentation interpretation is a plus.
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Senior Field Service Robotics Engineer
Posted 17 days ago
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Job Description
Our client is a leading innovator in industrial automation and is seeking a highly skilled Senior Field Service Robotics Engineer for a fully remote position. You will be instrumental in providing remote technical support, troubleshooting, and maintenance guidance for our advanced robotic systems deployed globally. This role demands exceptional problem-solving abilities, a deep understanding of robotic hardware and software, and the capacity to guide on-site technicians through complex repairs and upgrades via virtual channels. You will be the primary point of contact for critical technical issues, ensuring minimal downtime and optimal performance of our robotic installations.
Responsibilities:
Qualifications:
Responsibilities:
- Provide expert remote technical support for robotic systems, including diagnostics, troubleshooting, and repair guidance.
- Analyze performance data and diagnostic logs to identify root causes of issues and develop effective solutions.
- Develop and maintain comprehensive technical documentation, including repair manuals, troubleshooting guides, and best practice protocols.
- Conduct remote training sessions for client personnel and on-site field technicians.
- Collaborate with the engineering and R&D teams to provide feedback on product performance and suggest improvements.
- Manage service requests and ensure timely resolution of technical issues.
- Travel occasionally for critical on-site support or training as required, though the role is primarily remote.
- Utilize remote monitoring tools and software to proactively identify potential problems.
- Ensure client satisfaction through prompt and effective technical assistance.
- Stay up-to-date with the latest advancements in robotics and automation technology.
Qualifications:
- Bachelor's degree in Mechanical Engineering, Electrical Engineering, Robotics, or a related field. Advanced degrees are a plus.
- Minimum of 7 years of experience in field service engineering, robotics, or automation.
- Proven expertise in diagnosing and troubleshooting complex robotic systems (e.g., FANUC, KUKA, ABB).
- Strong knowledge of PLC programming, industrial control systems, and motion control.
- Experience with network protocols and communication systems relevant to industrial automation.
- Excellent analytical and problem-solving skills.
- Exceptional communication and interpersonal skills, with the ability to clearly explain technical concepts to non-technical audiences via remote channels.
- Proficiency in using remote access and diagnostic tools.
- Ability to work independently and manage multiple priorities in a fast-paced, remote environment.
- Experience with CAD software for system analysis is beneficial.
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Remote Lead Field Service Engineer - Robotics & Automation
Posted 15 days ago
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Job Description
Our client, a leader in industrial automation and robotics solutions, is seeking a highly experienced and dedicated Lead Field Service Engineer to join their fully remote technical support division. This critical role involves providing expert remote assistance, troubleshooting, and support for complex robotic systems and automated machinery deployed at client sites across various industries. You will be the primary point of contact for advanced technical issues, guiding on-site technicians and clients through diagnostic procedures, repairs, and system optimizations. The ideal candidate possesses a profound understanding of electro-mechanical systems, PLC programming, industrial networking, and possesses exceptional problem-solving capabilities under pressure. This is a remote-first role, demanding self-discipline, excellent communication, and the ability to work effectively without direct supervision.
Responsibilities:
Responsibilities:
- Provide expert-level remote technical support for robotic and automation systems.
- Diagnose and troubleshoot complex hardware, software, and network issues using remote diagnostic tools.
- Guide on-site personnel (client technicians, junior engineers) through repair and maintenance procedures via video calls and detailed documentation.
- Develop and maintain comprehensive technical documentation, including troubleshooting guides, FAQs, and repair manuals.
- Analyze system performance data to identify potential issues and recommend preventative maintenance strategies.
- Collaborate with the engineering and product development teams to report bugs and suggest product improvements based on field feedback.
- Manage and prioritize incoming support requests, ensuring timely resolution of critical issues.
- Conduct remote training sessions for client personnel on system operation and basic maintenance.
- Contribute to the continuous improvement of remote support processes and tools.
- Ensure client satisfaction through prompt, effective, and professional technical assistance.
- Bachelor's degree in Electrical Engineering, Mechanical Engineering, Robotics, or a related field.
- Minimum of 7 years of experience in field service, maintenance, or support of industrial automation systems, robotics, or complex machinery.
- In-depth knowledge of PLC programming (e.g., Siemens, Allen-Bradley), HMI systems, and industrial communication protocols (e.g., Profibus, Ethernet/IP).
- Proficiency in diagnosing and troubleshooting electro-mechanical components, servo drives, sensors, and vision systems.
- Strong understanding of network infrastructure and cybersecurity principles in industrial environments.
- Excellent remote troubleshooting and problem-solving skills, with the ability to think critically and systematically.
- Superior communication and interpersonal skills, with the ability to clearly explain complex technical concepts to diverse audiences.
- Experience with remote access tools and virtual collaboration platforms is essential.
- Proven ability to work independently and manage time effectively in a remote setting.
- Willingness to travel occasionally for critical on-site interventions if absolutely necessary (though the role is primarily remote).
- Professional certifications in relevant automation or robotics platforms are a significant advantage.
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Senior Field Service Technician - Robotics & Automation
Posted 11 days ago
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Job Description
Our client, a leading provider of industrial automation solutions, is seeking a highly skilled and motivated Senior Field Service Technician specializing in Robotics and Automation. This role is fully remote, requiring you to provide expert technical support, installation, and maintenance services for robotic systems and automated manufacturing equipment. You will be the primary point of contact for clients, troubleshooting complex issues, performing preventative maintenance, and ensuring optimal system performance. The ideal candidate has extensive hands-on experience with industrial robots, PLCs, and automation systems, coupled with excellent diagnostic and problem-solving skills, and the ability to thrive in a remote work environment.
Key Responsibilities include:
Qualifications:
While this is a remote role, servicing clients in regions such as Embu, Embu, KE , it requires the technician to be adept at remote support and coordination. The company provides robust remote tooling and support systems.
Key Responsibilities include:
- Performing complex installations, troubleshooting, and repairs of industrial robots (e.g., KUKA, FANUC, ABB) and automated systems.
- Conducting preventative maintenance and calibration of robotic equipment to ensure peak performance and longevity.
- Diagnosing and resolving electrical, mechanical, and software issues related to automation systems.
- Reading and interpreting technical manuals, schematics, and blueprints.
- Providing on-site (or remote support for on-site client teams) technical assistance and training to customers.
- Documenting all service activities, including repairs, maintenance, and parts used.
- Advising clients on system upgrades and enhancements to improve efficiency and productivity.
- Collaborating with the engineering and support teams to resolve escalated technical issues.
- Maintaining inventory of spare parts and tools required for field service operations.
- Ensuring compliance with safety regulations and company procedures during all service calls.
- Staying up-to-date with the latest advancements in robotics and automation technology.
Qualifications:
- Associate's or Bachelor's degree in Electrical Engineering Technology, Mechanical Engineering Technology, Robotics, or a related field.
- Minimum of 5 years of hands-on experience as a field service technician in robotics and automation.
- Proven experience with major industrial robot brands (e.g., KUKA, FANUC, ABB, Yaskawa).
- Strong understanding of PLC programming, HMI interfaces, and industrial networking protocols.
- Proficiency in reading electrical and mechanical schematics and blueprints.
- Excellent diagnostic, troubleshooting, and problem-solving skills.
- Strong mechanical aptitude and ability to use precision measuring and diagnostic tools.
- Excellent customer service and communication skills, with the ability to explain technical issues clearly.
- Ability to work independently, manage time effectively, and prioritize tasks in a remote setting.
- Willingness to travel as needed to client sites (when required, supported by remote coordination).
- Commitment to safety and quality standards.
While this is a remote role, servicing clients in regions such as Embu, Embu, KE , it requires the technician to be adept at remote support and coordination. The company provides robust remote tooling and support systems.
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5
Remote Senior Field Service Engineer - Robotics & Automation
Posted 21 days ago
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Job Description
Our client is a leading innovator in industrial robotics and automation solutions, and they are seeking a highly experienced Senior Field Service Engineer to join their elite, fully remote technical support team. This role is pivotal in ensuring the seamless operation and optimal performance of complex automated systems for our diverse clientele. You will be responsible for providing advanced remote troubleshooting, diagnostic support, and technical guidance to clients facing issues with their robotic systems, PLCs, HMI, and other automation hardware and software. Your expertise will be critical in minimizing downtime and maximizing the efficiency of our clients' operations. This position requires a deep understanding of industrial automation principles, robotics kinematics, control systems, and network communications within an industrial setting. You will be expected to develop and deliver remote training sessions for client technical staff, assist in the installation and commissioning of new systems (remotely guided where possible), and contribute to the continuous improvement of our service and support processes. The ideal candidate will possess exceptional problem-solving skills, with a methodical approach to diagnosing and resolving complex technical challenges in a high-pressure environment. Strong technical acumen in electrical, mechanical, and software aspects of automation systems is essential. Excellent communication and interpersonal skills are vital for interacting with clients, understanding their needs, and providing clear, concise solutions. As this is a fully remote role, a high degree of self-discipline, autonomy, and time management is required to succeed. You will need to be adept at leveraging remote diagnostic tools and collaborating effectively with internal engineering and support teams. We are looking for a proactive individual who is passionate about technology and dedicated to providing outstanding customer service. Your contributions will directly impact client satisfaction and the overall reputation of our service division. A commitment to staying current with the latest advancements in robotics and automation technology is expected.
Responsibilities:
Qualifications:
Responsibilities:
- Provide advanced remote technical support and troubleshooting for robotic and automation systems.
- Diagnose and resolve complex hardware, software, and network issues.
- Guide clients through installation, commissioning, and maintenance procedures remotely.
- Develop and deliver remote technical training programs for client personnel.
- Analyze system performance data to identify potential issues and recommend optimizations.
- Document troubleshooting steps, solutions, and best practices for internal knowledge base.
- Collaborate with engineering teams on product improvements based on field feedback.
- Ensure high levels of customer satisfaction through timely and effective support.
- Stay up-to-date with the latest technologies in robotics, PLC, and HMI systems.
Qualifications:
- Bachelor's degree in Electrical Engineering, Mechanical Engineering, Mechatronics, or a related field.
- 8+ years of experience in field service or technical support for industrial automation and robotics.
- Proficiency with major robot brands (e.g., KUKA, ABB, FANUC) and PLC programming (e.g., Siemens, Allen-Bradley).
- Strong understanding of industrial networking protocols (e.g., Ethernet/IP, Profinet).
- Experience with HMI design and troubleshooting.
- Excellent analytical and problem-solving skills.
- Exceptional communication and customer service skills.
- Proven ability to work independently and manage time effectively in a remote setting.
- Willingness to occasionally travel for on-site support if required (though primarily remote).
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6
Senior Field Service Technician (Robotics & Automation) - Remote
Posted 21 days ago
Job Viewed
Job Description
Our client is seeking a highly skilled and motivated Senior Field Service Technician specializing in Robotics and Automation to join their expanding, fully remote technical support team. The ideal candidate will possess extensive hands-on experience with industrial robots, automated systems, and control systems. You will be responsible for providing remote technical assistance, troubleshooting complex issues, guiding on-site personnel, and ensuring the optimal performance and maintenance of automated equipment across various client locations. This role demands excellent diagnostic skills, a deep understanding of electromechanical systems, and the ability to communicate technical information clearly and effectively to both technical and non-technical individuals.
Responsibilities:
Responsibilities:
- Provide remote technical support and troubleshooting for industrial robots, PLCs, HMIs, and other automation components.
- Diagnose hardware, software, and network issues related to automated systems.
- Guide on-site personnel (e.g., client technicians, engineers) through complex repair and maintenance procedures via remote communication channels (video calls, phone).
- Develop and document troubleshooting guides, technical bulletins, and best practice procedures for remote support.
- Analyze system performance data and recommend proactive maintenance or upgrades.
- Assist in the commissioning and setup of new automated systems remotely.
- Collaborate with engineering and R&D teams to identify root causes of recurring issues and suggest design improvements.
- Manage service requests and ensure timely resolution of technical problems.
- Maintain accurate records of service calls, repairs, and parts used.
- Stay current with the latest advancements in robotics, automation, and control technologies.
- Potentially perform on-site visits for critical or complex issues, as needed, though the primary focus is remote.
- Associate's or Bachelor's degree in Electrical Engineering, Mechanical Engineering, Robotics, or a related technical field.
- Minimum of 6 years of experience in field service, technical support, or maintenance of industrial automation systems and robotics.
- Strong hands-on experience with major robot brands (e.g., FANUC, ABB, KUKA, Yaskawa) and PLC systems (e.g., Siemens, Allen-Bradley).
- Proficiency in reading electrical schematics, mechanical drawings, and diagnostic software.
- Excellent understanding of control systems, motion control, and industrial networking protocols.
- Superb problem-solving, analytical, and diagnostic skills.
- Exceptional verbal and written communication skills, with the ability to clearly explain technical concepts.
- Experience with remote diagnostic tools and platforms is a significant advantage.
- Ability to work independently and manage time effectively in a remote setting.
- Flexibility to adapt to varying technical challenges and client needs.
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Senior Field Service Technician - Robotics & Automation, Remote Oversight
Posted 18 days ago
Job Viewed
Job Description
Our client is seeking a highly skilled and experienced Senior Field Service Technician specializing in Robotics and Automation systems to join their fully remote support team. While the role is remote in nature for coordination and reporting, significant travel to client sites will be an intrinsic part of this position. You will be the primary point of contact for complex installations, troubleshooting, and maintenance of advanced robotic and automation equipment. The ideal candidate possesses a strong mechanical, electrical, and software aptitude, with a proven ability to diagnose and resolve intricate issues efficiently. This role demands excellent problem-solving skills and the ability to work autonomously while providing critical support to clients across various industries.
Responsibilities:
Responsibilities:
- Perform on-site installations, commissioning, and maintenance of robotics and automation systems.
- Diagnose and resolve complex mechanical, electrical, and software-related issues for sophisticated industrial equipment.
- Provide remote technical support and guidance to clients, guiding them through troubleshooting steps.
- Conduct preventative maintenance and system upgrades to ensure optimal performance and longevity.
- Read and interpret technical manuals, schematics, and blueprints.
- Document all service activities, including diagnoses, repairs, and parts used, using company reporting systems.
- Train customer personnel on the operation and basic maintenance of installed systems.
- Collaborate with engineering and product development teams to provide feedback on product performance and potential improvements.
- Manage service schedules and travel arrangements to efficiently cover assigned territories.
- Adhere to all safety regulations and company policies during on-site service calls.
- Associate's or Bachelor's degree in Electrical Engineering, Mechanical Engineering, Mechatronics, or a related technical field.
- Minimum of 5 years of hands-on experience as a Field Service Technician, specifically with industrial robotics and automation systems (e.g., FANUC, KUKA, ABB, Siemens).
- Strong understanding of electrical circuits, control systems, PLC programming, and mechanical systems.
- Proficiency in troubleshooting complex hardware and software issues on automated production lines.
- Excellent diagnostic and problem-solving skills with a methodical approach.
- Ability to read and understand complex technical documentation, schematics, and diagrams.
- Strong communication and interpersonal skills, with the ability to interact professionally with clients.
- Willingness to travel extensively (up to 75%) to client sites as required.
- Ability to work independently with minimal supervision and manage time effectively.
- Valid driver's license and a clean driving record.
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Remote Lead Field Service Engineer - Industrial Machinery
Posted 21 days ago
Job Viewed
Job Description
Our client is seeking a highly skilled and motivated Lead Field Service Engineer to join their globally distributed team. This is a unique, fully remote opportunity for an expert in industrial machinery maintenance and installation. You will be responsible for providing advanced technical support, troubleshooting complex issues, and guiding junior technicians across various client sites, all managed from a remote setting. The ideal candidate has extensive experience with a wide range of industrial equipment, a strong aptitude for diagnostics, and exceptional communication skills to effectively guide on-site personnel. Your role will be crucial in ensuring maximum uptime and operational efficiency for our clients' critical machinery.
Key Responsibilities:
Required Qualifications:
Key Responsibilities:
- Provide expert remote technical support and troubleshooting for complex mechanical, electrical, and control system issues on industrial machinery.
- Develop and deliver remote training programs for client personnel and junior field service engineers.
- Create detailed diagnostic guides, troubleshooting manuals, and best practice documentation.
- Analyze service reports and field data to identify recurring issues and propose proactive solutions.
- Oversee the remote installation and commissioning process for new equipment, ensuring adherence to specifications.
- Collaborate with engineering and product development teams to provide feedback on product performance and identify areas for improvement.
- Manage critical client escalations, ensuring swift and effective resolution of service disruptions.
- Plan and coordinate remote support activities, ensuring efficient allocation of resources.
- Maintain a high level of customer satisfaction through timely and accurate technical assistance.
- Stay current with the latest technological advancements and industry best practices in industrial machinery and service support.
Required Qualifications:
- Bachelor's degree in Mechanical Engineering, Electrical Engineering, or a related technical field.
- Minimum of 7 years of hands-on experience in field service engineering, with a focus on industrial machinery (e.g., manufacturing equipment, heavy machinery, automation systems).
- Proven expertise in diagnosing and resolving complex mechanical, electrical, and electronic faults.
- Strong understanding of control systems, PLC programming, and industrial networking.
- Excellent remote communication, presentation, and interpersonal skills.
- Ability to clearly explain technical procedures and guide others remotely.
- Experience in developing technical documentation and training materials.
- Demonstrated ability to work independently and manage multiple priorities in a remote work environment.
- Willingness to travel occasionally for critical on-site interventions or training sessions (less than 10% of the time).
- Proficiency in using remote diagnostic tools and collaborative platforms.
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