Remote HVAC Installation Technician
Posted 22 days ago
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Job Description
Our client is seeking a skilled and reliable Remote HVAC Installation Technician to join their distributed team. This position is fully remote, focusing on guiding and overseeing installation projects through remote diagnostics, virtual consultations, and meticulous documentation, rather than hands-on work at client sites. You will be responsible for providing expert remote technical support to field technicians, ensuring that HVAC systems are installed correctly, efficiently, and in compliance with all relevant codes and manufacturer specifications. Your duties will include reviewing installation plans and blueprints, conducting virtual site assessments using client-provided data and imagery, troubleshooting installation challenges remotely, and offering clear, step-by-step guidance to installation teams. You will also be tasked with developing and updating installation manuals and best practice guides based on observed field issues and successes. Collaboration with project managers, sales teams, and customer support is essential to ensure seamless project execution. The ideal candidate will possess a strong background in HVAC systems installation and maintenance, comprehensive knowledge of various HVAC equipment, and excellent diagnostic skills. Proficiency with remote collaboration tools, video conferencing platforms, and the ability to interpret technical drawings are mandatory. A relevant certification (e.g., EPA Section 608) is highly preferred. This unique role requires excellent problem-solving abilities and clear communication skills to effectively manage and support installation processes from a distance. If you are an experienced HVAC professional seeking a flexible, remote-first opportunity to apply your expertise in a new capacity, we encourage you to apply.
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Lead HVAC Installation Technician - Remote Field Support
Posted 7 days ago
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Job Description
Our client is actively seeking a highly skilled Lead HVAC Installation Technician to provide remote field support and technical guidance. While the role is remote, your expertise will be crucial in remotely overseeing and assisting on-site technicians with complex HVAC installations, troubleshooting, and maintenance across various locations. You will be the primary technical point of contact, offering expert advice and ensuring the highest standards of quality and safety in installations. The ideal candidate will possess extensive hands-on experience in installing, repairing, and maintaining a wide range of HVAC systems, coupled with strong diagnostic skills and a deep understanding of electrical and mechanical principles. Your responsibilities will include guiding field teams through intricate installation procedures, diagnosing and resolving advanced technical issues remotely, and conducting virtual quality inspections. You will also contribute to the development of installation best practices and training materials for field personnel. This role requires exceptional problem-solving abilities, excellent communication skills, and the capacity to effectively guide and mentor technicians from a distance. Proficiency with remote diagnostic tools and communication platforms is essential. You will play a key role in ensuring customer satisfaction and operational efficiency for our client's HVAC services. A proactive approach to identifying potential issues and providing timely solutions will be highly valued. This is a unique opportunity for an experienced HVAC professional to leverage their technical acumen in a remote-first support role, impacting installation quality and technician development across numerous sites. Your leadership and problem-solving skills will be paramount.
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Remote HVAC Technician - Specialty Systems
Posted 2 days ago
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Job Description
Our client is seeking a highly skilled and independent HVAC Technician with expertise in specialty systems to join their remote technical support team. In this role, you will provide expert advice and troubleshooting guidance to clients and field technicians via virtual channels, resolving complex issues related to heating, ventilation, and air conditioning systems. Your primary responsibility will be to diagnose problems, recommend solutions, and guide users through repair and maintenance procedures without being physically present. This requires exceptional diagnostic skills, a deep understanding of various HVAC components and their interactions, and the ability to clearly articulate technical instructions. You will utilize remote diagnostic tools, interpret schematics and technical manuals, and document all interactions and resolutions accurately. A strong background in commercial and industrial HVAC systems, including refrigeration cycles, electrical controls, and air distribution, is essential. Experience with specific specialty systems, such as cleanroom environments, laboratory ventilation, or industrial process cooling, would be a significant advantage. The successful candidate must possess excellent communication skills, patience, and the ability to remain calm and effective under pressure. You will act as a critical point of contact for resolving challenging technical problems, ensuring minimal downtime for our clients. This is a fully remote position, offering flexibility and the opportunity to apply your specialized knowledge to a wide range of technical challenges across various locations. While the support focus originates from the **Mombasa, Mombasa, KE** area, the work itself is entirely location-independent. This role demands a proactive approach to problem-solving and a commitment to delivering top-tier technical support.
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Senior HVAC Technician (Remote Support)
Posted 2 days ago
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Job Description
Our client is seeking a highly skilled and experienced Senior HVAC Technician who will primarily operate in a remote support capacity, providing expert guidance and troubleshooting for on-site technical teams. This role requires a deep understanding of Heating, Ventilation, and Air Conditioning systems, diagnostics, and repair procedures across a diverse range of commercial and industrial applications. You will be the go-to remote expert, assisting field technicians via video calls, detailed instructions, and remote monitoring tools to resolve complex issues efficiently. The ideal candidate will possess exceptional diagnostic abilities, a strong grasp of HVAC electrical and mechanical principles, and the capacity to communicate technical information clearly and concisely to individuals with varying levels of expertise. This position demands a proactive problem-solver with a keen eye for detail and a commitment to ensuring optimal performance and longevity of HVAC systems. You will also contribute to the development of technical documentation, training materials, and best practice guides for the field teams. This is a unique opportunity to leverage your extensive HVAC knowledge in a flexible, remote-first environment, playing a crucial role in maintaining critical infrastructure. Your ability to interpret technical drawings, schematics, and diagnostic data will be paramount.
Responsibilities:
Qualifications:
Responsibilities:
- Provide expert remote technical support and troubleshooting for HVAC systems.
- Guide on-site technicians through complex diagnostic and repair processes.
- Analyze system performance data and recommend corrective actions.
- Develop and refine troubleshooting guides and technical documentation.
- Assist in the training of field technicians on new equipment and procedures.
- Evaluate technical challenges and provide solutions to ensure system functionality.
- Stay current with HVAC technologies, industry best practices, and safety standards.
- Review and interpret technical drawings, schematics, and equipment manuals.
- Contribute to quality assurance and continuous improvement initiatives for HVAC services.
- Collaborate effectively with field teams and management to resolve escalated issues.
Qualifications:
- Relevant trade certification or diploma in HVAC technology.
- Minimum of 7 years of hands-on experience as an HVAC Technician in commercial/industrial settings.
- Extensive knowledge of various HVAC systems, controls, and components.
- Demonstrated ability to diagnose and troubleshoot complex HVAC problems remotely.
- Excellent communication skills, with the ability to explain technical concepts clearly.
- Proficiency with diagnostic tools, testing equipment, and remote collaboration software.
- Strong understanding of electrical and mechanical principles related to HVAC.
- Ability to work independently and manage time effectively in a remote setting.
- Experience creating technical documentation or training materials is a plus.
- Commitment to safety and quality standards.
This advertiser has chosen not to accept applicants from your region.
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Lead Installation Technician - Remote Support
Posted 3 days ago
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Job Description
Our client, a dynamic provider of specialized industrial equipment, is looking for a Lead Installation Technician to spearhead their remote technical support and guidance operations. In this role, you will leverage your extensive hands-on experience to remotely guide and assist field teams and end-users through the intricate process of installing, commissioning, and troubleshooting complex machinery. This position is critical for ensuring successful deployment and optimal performance of our client's products, all managed through a proactive, remote-first support structure. The ideal candidate possesses exceptional technical acumen, strong communication skills, and a passion for problem-solving.
Key Responsibilities:
Qualifications:
This is an exciting opportunity for a seasoned technical expert to transition into a leading remote support role, impacting customer success and product deployment. Our client offers a competitive salary, comprehensive benefits, and a supportive work environment.
Key Responsibilities:
- Provide expert remote technical guidance and support for the installation and commissioning of industrial equipment.
- Develop detailed installation manuals, step-by-step guides, and video tutorials tailored for remote user assistance.
- Analyze field reports and troubleshoot complex installation issues via video conferencing, phone, and other remote communication tools.
- Train and mentor on-site technicians or client personnel on proper installation procedures, safety protocols, and equipment operation.
- Collaborate with engineering and product development teams to provide feedback on installation challenges and product design improvements.
- Maintain accurate records of all remote support activities, including issues encountered, resolutions provided, and parts used.
- Escalate critical issues to senior management or relevant departments when necessary.
- Ensure all guidance adheres strictly to company installation standards, safety regulations, and quality benchmarks.
- Proactively identify potential installation risks and develop mitigation strategies.
- Contribute to the continuous improvement of remote support processes, tools, and knowledge base.
- Manage and coordinate the dispatch of specialized technical personnel for critical on-site interventions when remote solutions are insufficient.
- Stay updated on product enhancements, new technologies, and industry best practices related to equipment installation and maintenance.
Qualifications:
- A minimum of 5 years of hands-on experience in the installation, commissioning, and maintenance of complex industrial machinery or technical equipment.
- Proven ability to diagnose and resolve intricate mechanical, electrical, and electronic issues remotely.
- Exceptional understanding of mechanical assemblies, electrical systems, control panels, and instrumentation.
- Outstanding communication, interpersonal, and customer service skills, with the ability to clearly explain technical procedures to diverse audiences.
- Proficiency in using video conferencing platforms, remote access tools, and digital documentation software.
- Strong problem-solving capabilities and a methodical approach to troubleshooting.
- Ability to work independently, manage time effectively, and prioritize tasks in a remote setting.
- Experience in training or mentoring technical staff is highly desirable.
- Familiarity with relevant safety standards and protocols in an industrial environment.
- A technical diploma or certification in a relevant engineering or technical field is preferred.
- Willingness to travel occasionally for critical on-site support, although the role is primarily remote.
This is an exciting opportunity for a seasoned technical expert to transition into a leading remote support role, impacting customer success and product deployment. Our client offers a competitive salary, comprehensive benefits, and a supportive work environment.
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Remote HVAC Installation and Maintenance Technician
Posted 7 days ago
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Job Description
Our client is seeking a skilled and reliable Remote HVAC Installation and Maintenance Technician to join their expanding team. This role focuses on providing expert technical support for HVAC systems, ensuring optimal performance, and resolving any installation or maintenance issues remotely. The ideal candidate will possess strong diagnostic abilities, a thorough understanding of HVAC principles, and excellent problem-solving skills. This is a fully remote position, requiring the ability to guide clients and on-site personnel through complex procedures effectively.
Responsibilities:
Qualifications:
This fully remote role offers a unique opportunity for an experienced HVAC professional to leverage their expertise in providing crucial technical support from a distance. If you are a self-motivated individual with a passion for problem-solving and customer service, apply to join our dedicated team.
Responsibilities:
- Provide remote technical support and guidance for the installation of HVAC systems.
- Diagnose and troubleshoot HVAC system malfunctions and operational issues through remote consultations.
- Guide field technicians or clients through step-by-step maintenance procedures and repairs.
- Interpret technical manuals, blueprints, and schematics to provide accurate instructions.
- Develop and deliver training materials and sessions for clients or on-site personnel on HVAC system operation and maintenance.
- Document all remote support interactions, diagnoses, and resolutions in a clear and concise manner.
- Maintain up-to-date knowledge of HVAC technologies, industry standards, and best practices.
- Collaborate with engineering and product development teams to provide feedback on system design and performance.
- Ensure customer satisfaction by providing timely and effective technical assistance.
- Assist in the development of remote diagnostic tools and resources.
Qualifications:
- Proven experience as an HVAC Technician, with a strong focus on installation and maintenance.
- Comprehensive knowledge of HVAC systems, including air conditioning, heating, ventilation, and refrigeration.
- Proficiency in reading and interpreting technical diagrams, schematics, and manuals.
- Excellent diagnostic and troubleshooting skills.
- Strong communication and interpersonal skills, with the ability to explain technical concepts clearly to a non-technical audience.
- Ability to work independently and manage time effectively in a remote setting.
- Proficiency with remote support tools and technologies (e.g., video conferencing, remote access software).
- Relevant certifications (e.g., EPA Section 608 certification) are highly desirable.
- A technical diploma or relevant vocational training in HVAC.
- Problem-solving aptitude and attention to detail.
This fully remote role offers a unique opportunity for an experienced HVAC professional to leverage their expertise in providing crucial technical support from a distance. If you are a self-motivated individual with a passion for problem-solving and customer service, apply to join our dedicated team.
This advertiser has chosen not to accept applicants from your region.
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Remote HVAC Installation and Maintenance Specialist
Posted 19 days ago
Job Viewed
Job Description
Our client is seeking a highly skilled and experienced Remote HVAC Installation and Maintenance Specialist. While this role requires hands-on work in the field, the coordination, scheduling, and technical support aspects will be managed remotely. You will be responsible for remotely guiding and supporting on-site technicians, troubleshooting complex HVAC issues, ensuring adherence to installation standards, and managing maintenance schedules. The ideal candidate will possess deep technical knowledge of various HVAC systems, excellent diagnostic abilities, and strong communication skills to effectively guide field teams. You must be adept at using remote diagnostic tools and providing clear, concise instructions. Key Responsibilities:
- Providing remote technical support and guidance to field installation and maintenance teams.
- Troubleshooting complex HVAC system malfunctions and diagnosing root causes.
- Reviewing and approving installation plans and procedures to ensure compliance with specifications.
- Developing and managing preventative maintenance schedules for HVAC equipment.
- Assisting in the procurement of HVAC parts and equipment, ensuring timely delivery to sites.
- Creating and updating technical documentation and training materials for field technicians.
- Analyzing performance data of HVAC systems to recommend improvements or upgrades.
- Ensuring all work complies with safety regulations and industry best practices.
- Coordinating with clients to schedule service appointments and address concerns.
- Managing warranty claims and service agreements.
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Field Service Technician - Remote Installation & Maintenance Support
Posted 2 days ago
Job Viewed
Job Description
Our client is seeking a skilled and adaptable Field Service Technician to provide remote support for installation and maintenance activities. This is a fully remote role, where you will be the primary point of contact, guiding on-site teams through complex technical procedures via video calls, detailed instructions, and remote diagnostic tools. You will be responsible for troubleshooting equipment malfunctions, ensuring correct installation of machinery and systems, and performing preventative maintenance oversight. The ideal candidate has a strong mechanical and electrical aptitude, excellent problem-solving skills, and the ability to clearly communicate technical information to individuals with varying levels of expertise. You will need to be resourceful and able to guide others through critical tasks, ensuring operational continuity and customer satisfaction.
Responsibilities:
Responsibilities:
- Provide remote technical assistance for the installation and maintenance of specialized equipment.
- Guide on-site personnel through troubleshooting procedures and diagnostic steps using video conferencing and communication tools.
- Interpret technical manuals, schematics, and blueprints to assist with installations and repairs.
- Diagnose and resolve mechanical, electrical, and software issues remotely.
- Oversee preventative maintenance schedules and ensure adherence to protocols.
- Document all remote support interactions, resolutions, and service reports accurately.
- Advise on parts replacement and necessary tools for on-site teams.
- Provide training and guidance to field personnel on equipment operation and maintenance.
- Collaborate with the internal engineering and support teams to escalate complex issues.
- Ensure that all remote support activities meet safety standards and quality benchmarks.
- Technical degree or certification in Mechanical Engineering, Electrical Engineering, or a related field, or equivalent practical experience.
- Minimum of 3 years of experience in field service, installation, or maintenance of industrial equipment.
- Strong understanding of mechanical, electrical, and electronic systems.
- Proficiency with diagnostic tools and remote communication technologies (video conferencing, screen sharing).
- Excellent problem-solving, troubleshooting, and analytical skills.
- Clear and concise communication abilities, both verbal and written.
- Ability to explain technical procedures effectively to non-technical staff.
- Demonstrated ability to work independently and manage time effectively in a remote setting.
- Flexibility to adapt to changing priorities and support diverse customer needs.
- Experience with (Specify industry/equipment type, e.g., industrial machinery, IT hardware) is highly desirable.
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Heating Air Conditioning Technician
Posted today
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Job Description
Company Description
Outsource Technique Limited is an electrical contracting and supplies company established in 2006. Our main goal is to provide clients with high-quality installation services and products, always considering the client's budget and requirements. We offer a comprehensive in-house engineering and contracting service, ensuring all work is carried out by our qualified and experienced staff, thereby ensuring customer peace of mind.
Role Description
This is a full-time on-site role for a Heating Air Conditioning Technician located in Nairobi County, Kenya. The Heating Air Conditioning Technician will be responsible for installing, maintaining, and repairing heating, ventilation, and air conditioning systems. Daily tasks include troubleshooting malfunctioning systems, performing preventive maintenance, and ensuring systems meet safety and environmental standards. The role also involves collaborating with other technicians and clients to achieve optimal system performance.
Qualifications
- Experience in Troubleshooting and Preventive Maintenance
- Knowledge in Plumbing and Electricity
- EPA certification
- Strong problem-solving skills and attention to detail
- Ability to work independently and in a team
- Excellent communication and customer service skills
- Prior experience in the HVAC industry is a plus
- Relevant technical or vocational certification
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Senior HVAC Technician - Remote Technical Support Specialist
Posted 15 days ago
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Job Description
Our client is seeking a skilled and experienced Senior HVAC Technician to join their remote technical support team. This is a fully remote position, allowing you to provide expert guidance and support from your home office. As a Remote Technical Support Specialist, you will be responsible for assisting customers and field technicians with complex troubleshooting, diagnostics, and repair guidance for a wide range of HVAC systems. You will leverage remote diagnostic tools, video conferencing, and detailed technical documentation to provide effective solutions. The ideal candidate will have extensive hands-on experience with various HVAC equipment, a strong understanding of refrigeration cycles, electrical systems, and control systems, and excellent communication and problem-solving skills. Responsibilities include: Providing remote technical support to customers and on-site technicians experiencing issues with HVAC equipment; Diagnosing complex HVAC problems using remote diagnostic tools and troubleshooting methodologies; Guiding users through repair procedures, maintenance tasks, and system checks; Analyzing technical issues and identifying root causes; Documenting technical issues, solutions, and customer feedback in a support ticketing system; Developing and updating technical documentation, troubleshooting guides, and FAQs; Collaborating with product development and engineering teams to relay customer feedback and suggest product improvements; Providing training and mentorship to junior support staff in a remote setting; Staying current with advancements in HVAC technology and best practices. Qualifications: A relevant trade certification (e.g., NTC, HVAC Technician Diploma) or equivalent experience; Minimum of 7 years of hands-on experience as an HVAC Technician, with a strong focus on commercial and residential systems; Proven experience in troubleshooting and repairing a wide variety of HVAC equipment, including AC units, furnaces, chillers, and ventilation systems; Solid understanding of refrigeration cycles, electrical schematics, control systems (BMS), and air balancing; Excellent diagnostic skills and the ability to interpret technical manuals and diagrams; Strong verbal and written communication skills, with the ability to explain technical concepts clearly; Proficiency in using remote support tools and software; Ability to work independently, manage time effectively, and prioritize tasks in a remote environment. This is a fantastic opportunity to utilize your expertise from Mombasa, Mombasa, KE .
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