6,835 Remote Field Service Technician Industrial Equipment jobs in Kenya
Remote Field Service Technician - Industrial Equipment
Posted 21 days ago
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Job Description
Our client is looking for a dedicated and technically proficient Remote Field Service Technician to join their distributed team. This position is entirely remote, focusing on providing expert installation, maintenance, and repair services for a wide range of industrial machinery and equipment. You will be the key point of contact for on-site technical support, ensuring our clients' operations run smoothly and efficiently. This role requires significant travel to client sites across various regions, but the planning and support structure will be managed remotely.
Key Responsibilities:
Key Responsibilities:
- Perform on-site installations, routine maintenance, and complex repairs of industrial equipment and machinery according to manufacturer specifications and safety standards.
- Diagnose and troubleshoot mechanical, electrical, and hydraulic system failures, identifying root causes and implementing effective solutions.
- Conduct preventative maintenance checks and services to minimize equipment downtime and optimize performance.
- Respond promptly to emergency service requests and provide timely resolution of issues.
- Maintain accurate and detailed service reports, documenting all work performed, parts used, and time spent.
- Order and manage spare parts inventory for service calls, ensuring availability of necessary components.
- Provide technical guidance and training to client personnel on equipment operation and basic maintenance procedures.
- Adhere strictly to all safety regulations and company protocols during service operations.
- Communicate effectively with the remote support team, sharing diagnostic information and updates on service progress.
- Build and maintain strong relationships with clients by delivering high-quality service and professional conduct.
- Proven experience as a Field Service Technician or similar role, with a strong background in industrial equipment repair.
- Proficiency in diagnosing and repairing mechanical, electrical, and hydraulic systems.
- Ability to read and interpret technical manuals, schematics, and blueprints.
- Excellent problem-solving and diagnostic skills.
- Strong understanding of safety procedures and practices in industrial environments.
- Ability to work independently with minimal supervision and manage time effectively across multiple service calls.
- Good communication and customer service skills, with the ability to explain technical issues clearly.
- Willingness and ability to travel extensively to client locations.
- A valid driver's license and a clean driving record.
- Technical certifications in relevant fields are highly advantageous.
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Remote Field Service Technician (Industrial Automation)
Posted 18 days ago
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Job Description
Our client is seeking a dedicated and technically proficient Remote Field Service Technician specializing in Industrial Automation. This role is designed to be fully remote, allowing you to provide critical support and maintenance to clients' automated systems from your own location. You will be responsible for troubleshooting, repairing, and maintaining a wide range of industrial automation equipment, including programmable logic controllers (PLCs), robotic systems, human-machine interfaces (HMIs), and various sensors and actuators. Your expertise will ensure minimal downtime and optimal performance of our clients' manufacturing and production lines. Key responsibilities include providing remote technical support to on-site personnel, guiding them through diagnostic procedures and repair processes via video calls, written instructions, and phone support. You will also be involved in remote diagnostics and configuration of automation systems, analyzing equipment performance data, and recommending preventative maintenance strategies. The ability to interpret complex electrical schematics, mechanical drawings, and control system logic is essential. A strong understanding of industrial networking protocols (e.g., Ethernet/IP, Profinet, Modbus) is highly desirable. The ideal candidate will have a technical degree or certification in Industrial Automation, Electrical Engineering Technology, or a related field, coupled with 3-5 years of hands-on experience with industrial automation systems. Excellent problem-solving skills, exceptional communication abilities, and patience are crucial for effectively guiding others through technical procedures remotely. You must be comfortable using remote access software and digital communication tools. This role requires a self-motivated individual who can work independently and manage their time effectively to provide timely and reliable support to clients across various industries. If you are a skilled technician passionate about industrial automation and seeking a challenging remote career opportunity, we encourage you to apply. Join our client's team and contribute to the operational success of businesses by ensuring their automation systems run smoothly and efficiently, all from a remote setting.
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Remote Field Service Technician - Specialised Equipment
Posted 11 days ago
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Job Description
Our client is seeking a highly skilled and experienced Remote Field Service Technician specializing in the maintenance and repair of complex equipment. While the role is based remotely for management and support, it requires the flexibility for on-site service calls as needed across various client locations. This position is ideal for a hands-on professional with a strong mechanical and electrical aptitude, capable of diagnosing and resolving intricate technical issues. You will be responsible for performing scheduled preventative maintenance, conducting diagnostic tests, repairing faulty equipment, and ensuring optimal performance of machinery. Key duties include troubleshooting equipment malfunctions, replacing defective parts, calibrating systems, and providing technical guidance to end-users. The successful candidate will possess a deep understanding of the specific equipment types relevant to our client's industry, along with a proven ability to work independently and manage service schedules effectively. Excellent diagnostic skills, meticulous attention to detail, and a commitment to safety protocols are essential. Proficiency with diagnostic tools, multimeters, and hand tools is a must. The ability to interpret technical manuals and schematics is critical. While much of the coordination and planning will be remote, there will be a need for travel to client sites to perform hands-on work. Therefore, a valid driver's license and willingness to travel are required. This role offers a competitive hourly rate and the opportunity to work with advanced technologies. You will be an integral part of ensuring client satisfaction through timely and effective technical support. We are looking for individuals who are resourceful, reliable, and possess excellent communication skills to interact with clients and internal support teams. This is a unique opportunity for a seasoned technician to leverage their expertise in a role that balances remote coordination with essential on-site problem-solving. Our client values proactive technicians who can identify potential issues and implement preventative measures. You will be expected to maintain detailed service reports and provide feedback on equipment performance and potential improvements. This position requires a strong sense of responsibility and a dedication to providing high-quality service.
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Remote Lead Field Service Technician - Industrial Machinery
Posted 21 days ago
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Job Description
Our client is seeking a highly skilled and experienced Lead Field Service Technician specializing in Industrial Machinery to join their team in a fully remote capacity. This senior role involves leading a team of technicians and providing advanced technical support for the installation, maintenance, and repair of complex industrial equipment. You will be responsible for troubleshooting intricate mechanical, electrical, and hydraulic issues, diagnosing problems, and implementing effective solutions to minimize downtime for clients. Key duties include conducting preventative maintenance, performing major repairs and overhauls, ensuring adherence to safety standards, and maintaining detailed service records. The Lead Technician will also be responsible for training and mentoring junior technicians, managing service schedules, and liaising with clients to ensure satisfaction. A strong understanding of industrial machinery, including PLCs, automation systems, and various power transmission components, is essential. The ideal candidate will possess exceptional diagnostic skills, a proactive approach to problem-solving, and a strong commitment to customer service. Proficiency in reading technical diagrams and schematics is mandatory. Excellent communication and leadership abilities are required to effectively manage a remote team and interact with clients. You must be a self-motivated individual with excellent time management skills and the ability to work independently. This role requires frequent travel to client sites (expenses covered) for complex assignments and team oversight, although the primary work setup is remote. A technical degree or equivalent certification in a relevant field, along with a minimum of 7 years of experience in field service or maintenance of industrial machinery, is required. This is a fantastic opportunity to lead a remote service team and contribute significantly to client operational success within a leading industrial equipment provider.
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Senior Remote Field Service Technician - Industrial Equipment
Posted 21 days ago
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Job Description
Our client is seeking a highly skilled and experienced Senior Field Service Technician specializing in industrial equipment. This is a fully remote position, allowing you to manage your service routes and client interactions from your home base while providing on-site support as needed. You will be responsible for the installation, maintenance, troubleshooting, and repair of complex industrial machinery. This includes diagnosing mechanical, electrical, and control system issues, performing preventative maintenance, and ensuring optimal equipment performance. You will work directly with clients to understand their needs, provide technical expertise, and deliver exceptional service. A strong understanding of various industrial equipment types, electrical schematics, and diagnostic tools is essential. The ideal candidate is self-motivated, possesses excellent problem-solving skills, and has a proven ability to work independently in challenging environments. You should be adept at communicating technical information clearly to clients and internal support teams. This role requires a commitment to safety protocols and a dedication to providing timely and effective solutions. You will be a key representative of our client, ensuring customer satisfaction and equipment reliability.
Key Responsibilities:
Qualifications:
This remote position is conceptually linked to **Mombasa, Mombasa, KE**, allowing you to deliver expert field service from your home.
Key Responsibilities:
- Perform installation, maintenance, and repair of industrial equipment according to manufacturer specifications.
- Diagnose and troubleshoot mechanical, electrical, and control system failures.
- Conduct preventative maintenance to minimize equipment downtime and extend lifespan.
- Read and interpret technical manuals, blueprints, and schematics.
- Provide on-site technical support and guidance to clients.
- Document service activities, including repairs performed and parts used.
- Ensure all work is performed in accordance with safety regulations and company policies.
- Manage service schedule and respond to emergency service requests.
- Provide feedback to engineering and product development teams on equipment performance and potential improvements.
- Mentor junior technicians and assist with training.
Qualifications:
- Technical degree or certification in Industrial Maintenance, Electrical Engineering Technology, or a related field.
- Minimum of 5 years of experience as a Field Service Technician, specializing in industrial equipment.
- Strong knowledge of mechanical systems, electrical circuits, and control systems.
- Proficiency in using diagnostic tools and test equipment.
- Experience troubleshooting and repairing complex machinery.
- Excellent problem-solving and analytical skills.
- Strong communication and customer service skills.
- Ability to work independently and manage time effectively in a remote setting.
- Valid driver's license and a clean driving record.
- Willingness to travel to client sites as required within the designated service area.
This remote position is conceptually linked to **Mombasa, Mombasa, KE**, allowing you to deliver expert field service from your home.
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Remote Field Service Technician - Marine Equipment
Posted today
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Job Description
Our client is seeking a highly skilled and self-motivated Remote Field Service Technician specializing in marine equipment to join their dynamic team. This is a fully remote position, allowing you to work from the comfort of your home office while providing critical support to clients across various maritime sectors. You will be responsible for diagnosing, troubleshooting, and repairing a wide range of marine machinery, including engines, navigation systems, and auxiliary equipment. Leveraging your extensive technical expertise and remote diagnostic tools, you will guide on-site personnel through complex repair procedures, ensuring minimal downtime and optimal performance of vessels.
Responsibilities:
Responsibilities:
- Provide remote technical support and troubleshooting for marine engines, propulsion systems, electrical components, and control systems.
- Develop clear, concise, and detailed repair procedures and documentation for remote field teams.
- Utilize advanced diagnostic software and remote access tools to identify and resolve equipment malfunctions.
- Conduct virtual training sessions for clients and internal service teams on equipment maintenance and operation.
- Collaborate with engineering and product development teams to provide feedback on equipment performance and suggest improvements.
- Maintain accurate records of all service interactions, repairs, and client feedback within the company's CRM system.
- Stay up-to-date with the latest advancements in marine technology and diagnostic techniques.
- Ensure adherence to all safety protocols and industry standards during troubleshooting and repair guidance.
- Manage time effectively to address urgent client needs while maintaining ongoing project support.
- Be available for on-call support during non-standard working hours as needed.
- Proven experience as a Field Service Technician or similar role, with a strong emphasis on marine equipment.
- In-depth knowledge of diesel engines, marine electronics, hydraulic systems, and electrical schematics.
- Proficiency with diagnostic software and remote troubleshooting tools.
- Excellent communication and interpersonal skills, with the ability to explain technical concepts clearly to a non-technical audience.
- Strong problem-solving abilities and a methodical approach to troubleshooting.
- Ability to work independently and manage priorities effectively in a remote setting.
- A diploma or degree in Marine Engineering, Mechanical Engineering, or a related technical field is highly preferred.
- Experience with vessel operations or a maritime background is a significant advantage.
- Familiarity with international maritime regulations and standards.
- Must possess a reliable internet connection and a dedicated home office space conducive to remote work.
This advertiser has chosen not to accept applicants from your region.
5
Remote Lead Field Service Technician - Industrial Equipment
Posted today
Job Viewed
Job Description
Our client, a global leader in industrial automation, is seeking an experienced and highly skilled Remote Lead Field Service Technician. While the role requires travel to client sites, the primary coordination, reporting, and dispatch functions will be managed remotely. You will be responsible for leading a team of technicians, ensuring the optimal performance and maintenance of complex industrial machinery. This position requires deep technical expertise, exceptional problem-solving abilities, and strong leadership skills to manage a geographically dispersed team.
Responsibilities:
Responsibilities:
- Provide remote technical support and guidance to field service technicians.
- Diagnose and troubleshoot complex issues with industrial equipment, both remotely and on-site.
- Coordinate and schedule technician assignments, ensuring efficient allocation of resources.
- Oversee the installation, maintenance, and repair of machinery, ensuring adherence to specifications.
- Conduct on-site inspections and perform hands-on repairs and preventative maintenance as needed.
- Train and mentor junior technicians, fostering their technical development.
- Maintain detailed service reports, including diagnostics, repairs, and recommendations.
- Ensure compliance with safety regulations and company procedures.
- Manage spare parts inventory and ordering processes.
- Liaise with clients to ensure satisfaction and address technical concerns.
- Diploma or Degree in Electrical Engineering, Mechanical Engineering, or a related technical field.
- Minimum of 7 years of experience in field service for industrial equipment.
- Proven experience leading and managing a technical team.
- Extensive knowledge of industrial machinery, automation systems, and control logic.
- Strong diagnostic and problem-solving skills.
- Excellent communication and interpersonal skills, with the ability to effectively communicate technical information.
- Proficiency in using diagnostic tools, multimeters, and PLC programming software.
- Ability to travel frequently to client sites as required.
- Must have a reliable internet connection and be comfortable working independently.
- Commitment to safety and quality standards.
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6
Remote Junior Field Service Technician - Industrial Equipment
Posted 3 days ago
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Job Description
Our client is seeking an eager and technically inclined Remote Junior Field Service Technician to join their growing team. This position is structured to offer significant remote learning and support, with scheduled on-site client visits for hands-on experience. You will assist senior technicians in the installation, maintenance, and repair of various industrial equipment and machinery. The ideal candidate possesses a strong foundational understanding of mechanical and electrical systems, a keen willingness to learn, and a proactive approach to problem-solving. Responsibilities include:
A technical diploma or certification in Mechanical Engineering, Electrical Engineering, Industrial Technology, or a related field is required. A Bachelor's degree in a relevant engineering discipline is a strong asset. Prior internship or entry-level experience in a technical, hands-on role, such as automotive repair or industrial maintenance, is beneficial but not mandatory. A solid understanding of basic mechanical and electrical principles is expected. Excellent problem-solving aptitude, strong attention to detail, and a proactive learning attitude are crucial. Good communication and interpersonal skills are necessary for client interaction and teamwork. Willingness and ability to travel to client sites regularly are required. This is an excellent opportunity for a motivated individual to launch a career in field service, gain valuable experience with diverse industrial equipment, and grow within a supportive company.
- Assist senior technicians in the installation and setup of industrial equipment.
- Perform basic maintenance tasks, inspections, and cleaning of machinery under supervision.
- Learn to diagnose and troubleshoot common mechanical and electrical issues on site.
- Support the repair and replacement of components as guided by senior technicians.
- Help interpret technical manuals and schematics to understand equipment operation.
- Ensure a clean and safe working environment at client sites.
- Assist in testing and calibration of equipment post-service.
- Accurately record service activities and observations.
- Participate in training sessions and professional development opportunities.
- Communicate effectively with clients and team members regarding service progress.
- Familiarize yourself with company service procedures and safety protocols.
- Develop proficiency in the use of diagnostic tools and equipment.
A technical diploma or certification in Mechanical Engineering, Electrical Engineering, Industrial Technology, or a related field is required. A Bachelor's degree in a relevant engineering discipline is a strong asset. Prior internship or entry-level experience in a technical, hands-on role, such as automotive repair or industrial maintenance, is beneficial but not mandatory. A solid understanding of basic mechanical and electrical principles is expected. Excellent problem-solving aptitude, strong attention to detail, and a proactive learning attitude are crucial. Good communication and interpersonal skills are necessary for client interaction and teamwork. Willingness and ability to travel to client sites regularly are required. This is an excellent opportunity for a motivated individual to launch a career in field service, gain valuable experience with diverse industrial equipment, and grow within a supportive company.
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Remote Lead Field Service Technician - Industrial Automation
Posted 11 days ago
Job Viewed
Job Description
Our client is seeking a highly experienced and proactive Lead Field Service Technician to join their expanding, fully remote Installation & Maintenance division. While the role is remote, it requires the flexibility to travel as needed to client sites for the installation, commissioning, troubleshooting, and maintenance of complex industrial automation systems. You will be a key point of contact for clients, providing expert technical support and ensuring optimal performance of their equipment. This position demands a blend of hands-on technical skills, excellent problem-solving abilities, and strong communication capabilities to effectively manage tasks and client relationships from a distance.
Responsibilities:
Responsibilities:
- Install, configure, and commission sophisticated industrial automation equipment, including PLCs, HMI, robotics, and SCADA systems.
- Perform routine maintenance, diagnostics, and repairs on machinery to minimize downtime and ensure operational efficiency.
- Troubleshoot complex technical issues, identifying root causes and implementing effective solutions.
- Provide remote technical support and guidance to clients and junior technicians.
- Develop and deliver training sessions to clients on equipment operation and maintenance.
- Create and maintain detailed service reports, documentation, and spare parts inventory.
- Collaborate with engineering and sales teams to provide feedback on product performance and customer needs.
- Ensure adherence to safety regulations and company procedures at all times.
- Manage service requests and prioritize tasks effectively to meet client expectations.
- Mentor and guide less experienced technicians in the field and remotely.
- Advanced Diploma or Bachelor's degree in Electrical Engineering, Mechatronics, or a related technical field.
- A minimum of 8 years of proven experience as a Field Service Technician or similar role in industrial automation.
- In-depth knowledge of PLC programming (e.g., Siemens, Rockwell), HMI/SCADA systems, and industrial networking protocols.
- Experience with robotic systems (e.g., Fanuc, KUKA) is a strong asset.
- Excellent diagnostic and troubleshooting skills for electrical, mechanical, and software issues.
- Strong understanding of industrial safety standards and practices.
- Ability to work independently and manage time effectively, often with limited direct supervision.
- Excellent communication, customer service, and interpersonal skills.
- Willingness and ability to travel frequently (estimated 50-70%) to various client locations.
- Proficiency in using diagnostic tools and software.
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Remote Field Service Technician (Specialized Equipment)
Posted 21 days ago
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Job Description
Our client is seeking a highly skilled and motivated Remote Field Service Technician to join their dynamic team. This is a critical role responsible for the remote diagnosis, troubleshooting, and guidance on the installation and maintenance of specialized industrial equipment. While the role is fully remote, you will be interacting with clients and on-site teams across various locations, providing expert technical support and ensuring optimal performance of deployed systems. Your primary responsibility will involve leveraging advanced diagnostic tools, remote access software, and detailed technical documentation to guide on-site personnel through complex installation procedures and intricate maintenance tasks. You will be expected to document all interactions, resolutions, and findings thoroughly, contributing to a knowledge base that enhances future support efforts. This position demands exceptional problem-solving abilities, a proactive approach to identifying potential issues, and the capacity to communicate technical information clearly and concisely to both technical and non-technical audiences. The ideal candidate will possess a strong background in electromechanical systems, industrial automation, or a related field, with a proven track record of success in technical support or field service roles. You must be adept at working independently, managing your time effectively, and maintaining a high level of professionalism under pressure. Regular participation in virtual team meetings, product training sessions, and collaborative problem-solving initiatives will be integral to this role. A commitment to continuous learning and staying abreast of the latest technological advancements within our client's industry is essential for success in this role. The ability to interpret schematics, blueprints, and technical manuals is a must. This role offers a unique opportunity to contribute to a global leader in specialized equipment manufacturing while enjoying the flexibility and autonomy of a remote work environment. The designated work area for this role is theoretically **Malindi, Kilifi, KE**, but the work itself is performed remotely from your chosen location.
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